The Veeam Backup solution is very good for big enterprises and complex infrastructures. The main reason we are using Veeam is for end users.
System Technician at INFONET d.o.o.
Good for complex infrastructure
Pros and Cons
- "Once you set it up, it works very well. You do not have to go back to reconfigure it– it is very easy to use"
- "We use a yearly subscription. However, I believe the price could be lower."
What is our primary use case?
What is most valuable?
Once you set it up, it works very well. You do not have to go back to reconfigure it– it is very easy to use.
For how long have I used the solution?
I have been working with Veeam Backup for Office 365 for a couple of years.
What do I think about the stability of the solution?
It is a stable solution.
Buyer's Guide
Veeam Data Cloud for Microsoft 365
October 2026
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What do I think about the scalability of the solution?
It is a scalable solution. I would rate it a ten out of ten.
How are customer service and support?
Veeam has a great tech support team.
How was the initial setup?
The initial setup is straightforward and does not take long.
What's my experience with pricing, setup cost, and licensing?
We use a yearly subscription. However, I believe the price could be lower.
What other advice do I have?
I would rate it a ten out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior IT specialist Virtualisation/Storage at Detron ICT Solutions at Detron
Reliable, easy to deploy, and offers good backup capabilities
Pros and Cons
- "The solution is stable and reliable."
- "Veeam is quite expensive."
What is our primary use case?
We are using Veeam for our customers. It's used for backups and disaster recovery.
What is most valuable?
It works well. It's very good for backups.
The solution is stable and reliable.
It's easy to deploy.
What needs improvement?
At this moment, I don't have any downsides to note.
Veeam is quite expensive. Often, clients are looking for a less expensive option.
For how long have I used the solution?
We've been dealing with the solution for three or four years.
What do I think about the stability of the solution?
The solution is stable. It's reliable, and the performance is good. There are no bugs or glitches. It doesn't crash or freeze. I'd rate it five out of five in terms of stability.
What do I think about the scalability of the solution?
I don't have too much information in regard to scaling.
How are customer service and support?
We've dealt with support in the past. They are helpful and responsive.
How would you rate customer service and support?
Positive
How was the initial setup?
I did not participate in the initial setup of the product. We have a separate team that handles deployment. That said, my understanding is that it is a simple setup.
Five to six people tend to handle the deployment process. We might have as many as ten people in our organization that can handle the requisite tasks.
What about the implementation team?
One of our teams handles the deployment process.
What was our ROI?
We haven't calculated ROI for our clients.
What's my experience with pricing, setup cost, and licensing?
They have newer Pulse licensing that is better. However, our clients do look at the pricing and feel it is too high. The licenses are paid every three years.
Which other solutions did I evaluate?
I have compared Veeam to other products, and I found it to be more stable and reliable.
What other advice do I have?
We are service providers and a Veeam partner.
We're using the latest version of the solution.
I'd rate the solution nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Buyer's Guide
Veeam Data Cloud for Microsoft 365
October 2026
Learn what your peers think about Veeam Data Cloud for Microsoft 365. Get advice and tips from experienced pros sharing their opinions. Updated: October 2026.
920,929 professionals have used our research since 2012.
Senior Engeneer at Telco Systems
A good solution for backups but is quite expensive
Pros and Cons
- "The solution is stable and, with the options available, it's the only one we've used."
- "The solution is costly."
- "The solution is costly and it could be improved by making it cheaper."
What is our primary use case?
Our primary use case for this solution is performing backups.
What needs improvement?
The solution is costly and it could be improved by making it cheaper.
For how long have I used the solution?
We have been using this solution for quite some time.
What do I think about the stability of the solution?
The solution is stable. With the options available, it's the only one we've used.
What do I think about the scalability of the solution?
The solution is scalable. However, it depends on the client and whether they are small to medium-sized or large enterprises.
How are customer service and support?
I have not encountered customer service and support.
How was the initial setup?
The initial setup is relatively straightforward.
What's my experience with pricing, setup cost, and licensing?
I rate the pricing a six out of ten.
Which other solutions did I evaluate?
We have a demo on Druva and we are currently assessing other options.
What other advice do I have?
I rate this solution a seven out of ten. The solution is good but can be improved by reviewing the price. I advise users considering the product to have at least 30 to 60 days of testing.
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller/Implementer
System Director at Infoware Systems
Performs well, reliable, and easy to use user interface
Pros and Cons
- "The most valuable feature of Veeam Backup for Office 365 is its performance. Additionally, the user interface and documentation are easy to use and navigate."
- "Veeam Backup for Office 365 can improve by adding more features with Microsoft teams. We have many files that we are working on with Microsoft teams and there should be more integration and features."
What is most valuable?
The most valuable feature of Veeam Backup for Office 365 is its performance. Additionally, the user interface and documentation are easy to use and navigate.
What needs improvement?
Veeam Backup for Office 365 can improve by adding more features with Microsoft teams. We have many files that we are working on with Microsoft teams and there should be more integration and features.
For how long have I used the solution?
I have been using Veeam Backup for Office 365 for approximately two months.
What do I think about the stability of the solution?
Veeam Backup for Office 365 is a stable solution, everything is running smooth.
What do I think about the scalability of the solution?
The scalability of Veeam Backup for Office 365 is good. We arranged the appreciate scaling with the Veeam subscription.
We have approximately 20 people using this solution in my company.
How are customer service and support?
We have not had the need to contact the support from Veeam Backup for Office 365.
How was the initial setup?
Veeam Backup for Office 365 is simple to set up.
What's my experience with pricing, setup cost, and licensing?
Veeam Backup for Office 365 is a subscription-based solution.
What other advice do I have?
I would recommend this solution to others.
I rate Veeam Backup for Office 365 an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Computer Engineer at Al Rayyan Community
Faster backups needed, but scalable and beneficial long-term backups
Pros and Cons
- "The most valuable feature of Veeam Backup for Office 365 is the backups, we do not want to lose any files. Each one of the files is updated on a regular long-term basis and kept together in the Microsoft cloud-only."
- "Veeam Backup for Office 365 can improve by reducing the time it takes for backups. I have mentioned this to Veeam and hopefully, in the next version, it will be a faster backup."
What is our primary use case?
We install Veeam Backup for Office 365 in every system. We use the system application for taking the backups.
What is most valuable?
The most valuable feature of Veeam Backup for Office 365 is the backups, we do not want to lose any files. Each one of the files is updated on a regular long-term basis and kept together in the Microsoft cloud-only.
What needs improvement?
Veeam Backup for Office 365 can improve by reducing the time it takes for backups. I have mentioned this to Veeam and hopefully, in the next version, it will be a faster backup.
In a future release of Veeam Backup for Office 365, they could improve the dashboard to show simple task information.
For how long have I used the solution?
I have been using Veeam Backup for Office 365 for three months.
What do I think about the scalability of the solution?
Veeam Backup for Office 365 is a scalable solution.
We have 14 people using this solution in my organization.
How are customer service and support?
When we purchased the solution nobody gave us a demo solution for us to test. We had to contact the support for them to help us.
What's my experience with pricing, setup cost, and licensing?
The price of Veeam Backup for Office 365 is inexpensive. We have a license to use the solution.
What other advice do I have?
My advice to others is they have to make sure the backups they are doing are done correctly. If anything is missing you need to check them.
I rate Veeam Backup for Office 365 a five out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Project Manager at Aktios
Easy to set up, scales to our requirements, and reduces complexity for dealing with multiple accounts
Pros and Cons
- "The most valuable feature is that we don't need different agents to back up our files from different accounts."
- "We would like to have a single management console for all of our backups."
- "The price could be reduced to make it more competitive."
What is our primary use case?
We use this product to back up our Office 365 files, such as those in Exchange, OneDrive, and SharePoint.
What is most valuable?
The most valuable feature is that we don't need different agents to back up our files from different accounts.
What needs improvement?
The price could be reduced to make it more competitive.
We would like to have a single management console for all of our backups.
For how long have I used the solution?
I have been working with the Veeam Backup for Office 365 for six months.
What do I think about the stability of the solution?
This is a stable backup product.
What do I think about the scalability of the solution?
It is scalable when we are doing the initial full backup. We can scale horizontally as we need to.
How are customer service and support?
I have not had any issues that necessitated calling technical support.
How was the initial setup?
The initial setup is easy.
What's my experience with pricing, setup cost, and licensing?
It is not the cheapest solution in the market.
What other advice do I have?
I would rate this solution an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Technical Sales Engineer Individual Contributor at a tech services company with 11-50 employees
Unique backup solution which allows us to back up data from the cloud to our on-premise hardware
Pros and Cons
- "Veeam Backup gives you the option to backup your data from the cloud to on-premises."
- "This solution does provide the option to choose a different target of storage."
- "This solution would be improved if our customers could simplify their graphic user interface and for it to be more user-friendly."
How has it helped my organization?
As a customer, you don't have the required protection of your data when you use 365. There are two possibilities; Veeam Backup and Veritas SaaS Backup. The difference between the two is that Veeam Backup gives you the option to backup your data from the cloud to on-premises.
What needs improvement?
This solution could provide the option to choose a different storage areas. When you backup data, you have different types of backup and you have the possibility to pay for different levels of target storage. For example, when you use storage in the cloud, you can have a different storage classes with degrees of performance. This solution does provide the option to choose a different target of storage.
It would be good if we could provide our customers with a possibility, using this tool, to back up additional data using less expensive storage (like AWS Glacier does).
This solution would be improved if our customers could simplify their graphic user interface and for it to be more user-friendly.
For how long have I used the solution?
We have used this solution for two years.
What other advice do I have?
I would rate this solution a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
IT Technician at Sherpas Group
It's stable and the support is good but the performance is inconsistent
Pros and Cons
- "The most valuable aspect of Veeam is its stability."
- "Veeam's performance is inconsistent."
What is most valuable?
The most valuable aspect of Veeam is its stability.
What needs improvement?
Veeam's performance is inconsistent.
For how long have I used the solution?
We've been selling Veeam Backup for Office 365 for two years.
How are customer service and support?
Veeam support is good.
How was the initial setup?
Installing Veeam is pretty straightforward.
What's my experience with pricing, setup cost, and licensing?
The license is monthly.
What other advice do I have?
I rate Veeam for Office 365 seven out of 10. I would recommend it to others.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer.
Director at Switact
Scalable, stable, and provides secure backups for Microsoft
Pros and Cons
- "The solution provides good backup services for Microsoft 365."
- "The installation could always be a little bit easier. You do need to be a bit technical."
What is our primary use case?
We primarily use the solution for backup. We leverage it for security reasons so that we feel safe about the security of our data. Microsoft doesn't guarantee anything. If they lose your data, then they lose your data, and that's it. This gives us a sense that we won't lose anything if something happens.
What is most valuable?
The solution provides good backup services for Microsoft 365.
The product has been stable so far.
I'm confident that the solution can scale as needed.
What needs improvement?
The installation could always be a little bit easier. You do need to be a bit technical.
For how long have I used the solution?
I've been using the solution for two years at this point.
What do I think about the stability of the solution?
The solution is very stable. There are no bugs or glitches. It doesn't crash or freeze. It's reliable.
What do I think about the scalability of the solution?
While I haven't had the need to scale, I'm confident that if I needed to scale the solution to thousands of users, it wouldn't be a problem.
At the moment, I only have two customers on the solution.
I'd rate the solution at an eight out of ten.
How was the initial setup?
It's my understanding that the initial setup wasn't too difficult. That said, I wasn't directly involved in the process. It's likely pretty straightforward.
You only need one person to handle the deployment and maintenance tasks. It doesn't require a big team. They need to be a bit technical, however, it's not too complex.
What about the implementation team?
A colleague of mine set it up.
What's my experience with pricing, setup cost, and licensing?
You do need a license in place to use the solution. In our case, we pay a yearly licensing fee.
What other advice do I have?
I'd recommend the solution to other users and organizations.
I would rate the product at an eight out of ten. I've been pleased with its capabilities so far.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Lead Presales at a tech services company with 1-10 employees
Easy to install and configure with a good management console
Pros and Cons
- "The installation process is very easy."
- "Overall, it's a very good product."
- "While I don't have a use case in mind, it would be great if they could integrate more automation capabilities into the solution."
What is our primary use case?
We primarily install the solution for our clients.
The solution is used for backup purposes, specifically for Office 365. By default, depending on how it is configured, it will back up every eight to ten days. Beyond that, if you need specific mail recovery or complete mail recovery, you can do that as well.
What is most valuable?
Overall, it's a very good product.
The configuration is easy.
The installation process is very easy.
I have found the solution to be very stable.
They offer a very good management console. With the dashboard, you can understand exactly what is going on in your infrastructure in relation to backup and recovery aspects.
What needs improvement?
While I don't have a use case in mind, it would be great if they could integrate more automation capabilities into the solution.
Integration with other products could be improved.
What do I think about the stability of the solution?
The solution is stable. There were previous issues, however, now the issues are sorted out. Now we can take the file backups, and NAS backups specifically. While streamlining or fine-tuning is still required, they're working on that.
Its performance is good. There are no bugs or glitches. It doesn't crash or freeze.
What do I think about the scalability of the solution?
We have installed the solution for three or four customers.
How are customer service and support?
I've dealt with Veeam support in the past, not necessarily for this product. However, it's my understanding that the support would be the same for Veeam across all products and I don't have any complaints with their level of responsiveness or helpfulness. That said, they could always improve their level of service.
How was the initial setup?
The initial setup is pretty straightforward. You have to install the console and everything is there. It is just a console installation. There are only three or four clicks and you are done. However, everything goes on the cloud. That is how we have configured.
It is not a huge task to configure O365. If you know how to do that particular thing, it's hardly a half-day's worth of work. In one instance, we had three, One storage and NetApp storage devices and 50 mailboxes, and two or three servers. That was the infrastructure. The deployment for that took half a day.
I can handle the deployment and maintenance aspects of the solution on my own. You only need one person.
What about the implementation team?
As integrators, we help our clients install the solution.
What's my experience with pricing, setup cost, and licensing?
The solution is subscription only. That said, you have to procure the licenses separately. So O365 licenses are separate and Veeam licenses are separate.
What other advice do I have?
If someone has O365 or any other mail solutions, they should definitely go for Veeam.
I'd rate the solution at an eight out of ten. I've been pretty happy with its capabilities. I'd recommend the solution to other users and organizations.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
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Updated: October 2026
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