Veeam Data Cloud for Microsoft 365 Reviews

We have Veeam in place for Office 365 backup and restore. We use it for mail backup and restore, SharePoint, and Teams. We were still struggling with the backup of OneDrive, which is still a discussion. We are using its latest version.

Its ability to restore at the item level is very valuable. It is very strong at that. In the past, we had to restore a lot of data only for a couple of items. We can now restore an item as well as an email, which is good for productivity.

When you add a new site for backup, it gives you a notice that there is a new site, but the way you select that and configure that could be slightly better. It works, but it is not always very clear. For example, for the URL, you need to hover over the title or the name of the site. You should see it immediately on the screen. It should have a better user interface for selecting what you want to back up so that you get a more clear overview of the sites that are there and the ones that you want to combine in a backup.

Its user interface should be more user-friendly. It has a lot of scrolling and doesn't give you a complete overview when needed. That's the main thing why it is not very user-friendly. It should have a better user interface. 

I have been using this solution for two years.

It has been running for two years, and it has been stable. We only had an issue this week with connectivity with AD, but that's normal.

We didn't try the scalability. We made an agreement in the beginning with a view to the end. We paid more than what was necessary. We ran it for so many users for so many years, and our manager at that point thought that it was a good offer. We have a license for 750 users, but we have approximately 550 users currently. We aren't using all subscriptions, so in the end, we may have paid more, but I should see other offers as well. 

Everything went fairly smoothly from a technical point of view and from a point of view of implementation and other things.

Veeam was the first cloud backup we used, but we have several other systems in place. We have EMC's backup and recovery solution. We are now in the middle of a global Office 365 project, and we decided to use Altaro for backup and restore there. We decided on Altaro because, from the point of view of the total cost, Altaro looks cheaper than Veeam, but we can really tell that after half a year or so. In terms of features, they are very similar.

We don't have any experience with Altaro. They provided us a proposal for two years, which we found to be too long because we don't have any experience with it. We first want to be convinced that Altaro is a better option than Veeam. Therefore, we decided this week that we go for an agreement for one year to get experience, and, when we have a good feeling down the road, we will go for a commitment for a longer time.

The initial setup was straightforward. It runs very fast.

We had some support from a supplier.

We decided on Altaro because, from the point of view of the total cost, Altaro looks cheaper than Veeam. Veeam has a lot of costs that are not clear when you start it, which makes it less flexible than Altaro, but only after half a year, you can be really sure that you made a good decision.

I would rate Veeam Backup for Office 365 an eight out of ten.

The solution is used to backup customers' Office 365 data. It is not really an MSP product. It's on-premise. In order for you to comply with GDPR, if you are an MSP, the only reason to really do that is if you set it up in your own environment and on virtual machines and you literally have to lock yourself out of that machine and give the customer full access to it.

The other thing is, to comply with GDPR and with Veeam for Office 365, is the backups need to be encrypted. There's no encryption. What we did was we basically encrypted the hard drives that come from Bitlocker and only then did we get compliant with GDPR. That part was quite tricky. 

It works well if you are not in Europe. It's great if you are not an MSP.

The pricing is reasonable.

Technical support is great.

You cannot back up to a network share, you cannot back it up directly to the cloud location. To fix issues is quite tough with it.

I asked them before, not even long ago, "Okay, so can we back up now to a duplication?" and they still said, "No, still only to a local drive." Having it back up to more than a local drive would be ideal.

They need to enable the encryption of backups so that nobody can gain access unless they have encryption details. When you need to restore, you could then just pick the credentials from a saved credential that you do not have to manually enter. 

If there's a virtual machine or a machine that's extra storage, the potential that somebody else can log into your infrastructure and could potentially be malicious and destroy your entire infrastructure is very high. There's just a whole list of it. For that reason, if you're an MSP, stay away.

The reporting needs to be better.

I've used the solution from the time it was launched.

Sometimes the services crash and we just have to go in there. The problem is the reporting. Since it does not link to the lead service provider console, you do not know what is going on. So you have to literally monitor the thing manually. There's no real reporting of the actual machine, and since it has to be deployed on the physical machine, that's your limitation. 

It is not really scalable. It's only Windows-compliant. You cannot install it on anything else. 

We have about 50 virtual machines. We're actually running at a loss.

The support for it is good. They basically do what they need to do. They are very quick to help.

Neutral

Initially, the setup is straightforward. However, once compliance is in play, it gets complex. 

The initial deployment was quite quick. We just basically installed it. It takes about an hour or so, and that's very quick for backup notification. The actual configuration was initially quite quick, so you can set it up very quickly. 

If you do not need to comply with GDPR, you are fine. The minute you start to comply with GDPR, it becomes very complex, and there are a lot of extra tweaks and stuff that you need to do in order to do that.

To set it up, you just install it on a machine and add your Office 365 admin credentials. Then you get a list of what you want. You just pick the accounts that you want to protect and click next and select your backup application which has to be a physical volume. It starts backing up, eventually.

The licensing of it is quite cost-effective. However, if you need to comply with GDPR, for you as an MSP, it can become quite expensive since you literally have to give the customer some of your infrastructure to do that.

Currently, everything is moved to VMware licensing, which is month to month.

If you are not staying in Europe and you want to use it, that's awesome, go for it. If you are an MSP, don't use it.

I'd advise, if you're an MSP, don't use it. It's only going to give you headaches. That said, if you are not an MSP and you have a direct client, this will be a great tool for you to basically download or make a copy of your 365 environments. The cost is not too bad. Just make sure that the virtual machine has got enough space - probably double the amount of space that your current Office 365 environment is taking up - to make space for you to have incremental space. Otherwise, you'll have a bit of a problem.

Considering its limitations, including local backups, not really good reporting, and no encryption, I would rate the product at around a four out of ten.

We are using Veeam for our customers. It's used for backups and disaster recovery.

It works well. It's very good for backups.

The solution is stable and reliable. 

It's easy to deploy.

At this moment, I don't have any downsides to note. 

Veeam is quite expensive. Often, clients are looking for a less expensive option. 

We've been dealing with the solution for three or four years. 

The solution is stable. It's reliable, and the performance is good. There are no bugs or glitches. It doesn't crash or freeze. I'd rate it five out of five in terms of stability. 

I don't have too much information in regard to scaling. 

We've dealt with support in the past. They are helpful and responsive. 

Positive

I did not participate in the initial setup of the product. We have a separate team that handles deployment. That said, my understanding is that it is a simple setup.

Five to six people tend to handle the deployment process. We might have as many as ten people in our organization that can handle the requisite tasks. 

One of our teams handles the deployment process. 

We haven't calculated ROI for our clients.

They have newer Pulse licensing that is better. However, our clients do look at the pricing and feel it is too high. The licenses are paid every three years. 

I have compared Veeam to other products, and I found it to be more stable and reliable. 

We are service providers and a Veeam partner. 

We're using the latest version of the solution.

I'd rate the solution nine out of ten.

We are distributors for Veeam.

The use case for this solution is for backup. 

The challenging part is that people don't understand the importance of having a backup of Office 365. They think that their data is on the cloud and it's safe. They don't feel the need to back it up. Once they learn about the Microsoft shared responsibility model, they find out that Microsoft is not responsible for the data.

If, for example, an employee deletes his emails because he is angry with the management and leaves the company, the company will need a backup to restore at some point.

There are various reasons for backing up Office 356. There could be a cyberattack, and there are compliance requirements. 

Even if Microsoft will protect their data, they will still need a copy of it, and the software will help with that. 

Some people have a hybrid setup and will not only have Office 365, but they will be using a mix of Exchange on-premises and Office 365 that they need a backup of. 

The most important part is to have your data accessible and restorable at any point.

The support for deduplication appliances is an area to consider for improvement. 

They don't have native integration with deduplication of storage. 

Also, they said that they were going to release a feature, with the ability to backup copies, having another copy of a backup is very much needed, rather than just one copy. 

This feature is known in Veeam in their on-premises solutions but is not included in Office 365.

I am an expert in Veeam Backup for Office 365.

I have been dealing with Veeam as a company for five years, and Veeam Backup for Office 365 as a product for three years.

I am not able to tell you how many customers we have because we are in the distribution business, and there are many. 

We mainly support an ecosystem of partners of no less than a thousand partners, who also sell this product to many customers. Veeam is the fastest, growing vendor in the backup industry, and it is difficult to keep track of how many customers are using the product.

Technical support in Veeam is good. It usually doesn't fail you. If you face any issues, the response times are good and the engineers' quality is also good. Most of the time.

Veeam Backup for Office 365 is a Windows software application, and you can install it on-premises or you can install it on the cloud.

As long as you have a Windows Server, the installation is really easy. 

The download, installation, and configuration will not take more than 20 minutes.

It is strictly subscribed on a per-user basis.

I would recommend this solution. If you have Office 365 you should have a backup. Veeam will help you to do that.

I would rate Veeam Backup for Office 365 an eight out of ten.

Veeam Backup for Office 365 has good security, and I also like the process they use for backups.

The initial setup of Veeam Backup for Office 365 is straightforward.

Pricing is an area for improvement, and I would rate it at five out of ten.

Overall, I would rate Veeam Backup for Office 365 at nine on a scale from one to ten.

The most valuable feature of Veeam Backup for Office 365 is its performance. Additionally, the user interface and documentation are easy to use and navigate.

Veeam Backup for Office 365 can improve by adding more features with Microsoft teams. We have many files that we are working on with Microsoft teams and there should be more integration and features.

I have been using Veeam Backup for Office 365 for approximately two months.

Veeam Backup for Office 365 is a stable solution, everything is running smooth.

The scalability of Veeam Backup for Office 365 is good. We arranged the appreciate scaling with the Veeam subscription.

We have approximately 20 people using this solution in my company.

We have not had the need to contact the support from Veeam Backup for Office 365.

Veeam Backup for Office 365 is simple to set up.

Veeam Backup for Office 365 is a subscription-based solution.

I would recommend this solution to others.

I rate Veeam Backup for Office 365 an eight out of ten.

We are using this solution to back up our users' mailboxes, that is, Office 365 mailboxes.

It has got all the features. You can restore a mailbox based on an email or a calendar or based on all the emails. A user can also get access to restore the mailbox.

They can provide a dashboard for sizing. This feature might get included in the next release.

I have been using Veeam Backup for Office 365 for the last two to three years.

It is very stable.

It is easily scalable. We just need to add the licenses. We have around 50 users who use it on a daily basis.

We get support from the vendor. We didn't face many issues to evaluate them. Whenever we contacted them, the issue was fixed immediately.

The initial setup is pretty simple and very straightforward. We finished the deployment within one or two days.

We did the implementation. We had received the training for this solution. Its maintenance is also done by us. We also get support from the vendor.

We looked at a few cloud options. When we did the comparison, we found it to be a cost-effective solution, and it included everything.

I would definitely recommend this solution. It is working fine, and there are no issues. We are happy with its features.

I would rate Veeam Backup for Office 365 a nine out of ten. 

We use the product as a data backup tool for Office 365.

Veeam Backup for Microsoft 365 is reliable and easy to use.

There could be integration with monitoring tools. They should include some more options to send alerts in existing monitoring software.

We have been using Veeam Backup for Microsoft 365 for three years.

It is a very stable product.

The product has flexible scalability. It is suitable for medium and enterprise businesses. I rate its scalability a seven out of ten.

The initial setup is straightforward. I rate the process a nine. It takes less than a day to complete.

It is an expensive product, and there is an additional cost involved in purchasing hardware. I rate the pricing an eight out of ten.

I rate Veeam Backup for Microsoft 365 a seven out of ten. I advise others to look for more secure products.