We use this product to back up our Office 365 files, such as those in Exchange, OneDrive, and SharePoint.
Project Manager at a tech company with 51-200 employees
Easy to set up, scales to our requirements, and reduces complexity for dealing with multiple accounts
Pros and Cons
- "The most valuable feature is that we don't need different agents to back up our files from different accounts."
- "We would like to have a single management console for all of our backups."
What is our primary use case?
What is most valuable?
The most valuable feature is that we don't need different agents to back up our files from different accounts.
What needs improvement?
The price could be reduced to make it more competitive.
We would like to have a single management console for all of our backups.
For how long have I used the solution?
I have been working with the Veeam Backup for Office 365 for six months.
Buyer's Guide
Veeam Data Cloud for Microsoft 365
January 2026
Learn what your peers think about Veeam Data Cloud for Microsoft 365. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,757 professionals have used our research since 2012.
What do I think about the stability of the solution?
This is a stable backup product.
What do I think about the scalability of the solution?
It is scalable when we are doing the initial full backup. We can scale horizontally as we need to.
How are customer service and support?
I have not had any issues that necessitated calling technical support.
How was the initial setup?
The initial setup is easy.
What's my experience with pricing, setup cost, and licensing?
It is not the cheapest solution in the market.
What other advice do I have?
I would rate this solution an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Technical Sales Engineer Individual Contributor at a tech services company with 11-50 employees
Unique backup solution which allows us to back up data from the cloud to our on-premise hardware
Pros and Cons
- "Veeam Backup gives you the option to backup your data from the cloud to on-premises."
- "This solution does provide the option to choose a different target of storage."
How has it helped my organization?
As a customer, you don't have the required protection of your data when you use 365. There are two possibilities; Veeam Backup and Veritas SaaS Backup. The difference between the two is that Veeam Backup gives you the option to backup your data from the cloud to on-premises.
What needs improvement?
This solution could provide the option to choose a different storage areas. When you backup data, you have different types of backup and you have the possibility to pay for different levels of target storage. For example, when you use storage in the cloud, you can have a different storage classes with degrees of performance. This solution does provide the option to choose a different target of storage.
It would be good if we could provide our customers with a possibility, using this tool, to back up additional data using less expensive storage (like AWS Glacier does).
This solution would be improved if our customers could simplify their graphic user interface and for it to be more user-friendly.
For how long have I used the solution?
We have used this solution for two years.
What other advice do I have?
I would rate this solution a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Buyer's Guide
Veeam Data Cloud for Microsoft 365
January 2026
Learn what your peers think about Veeam Data Cloud for Microsoft 365. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,757 professionals have used our research since 2012.
IT Technician at a computer software company with 11-50 employees
It's stable and the support is good but the performance is inconsistent
Pros and Cons
- "The most valuable aspect of Veeam is its stability."
- "Veeam's performance is inconsistent."
What is most valuable?
The most valuable aspect of Veeam is its stability.
What needs improvement?
Veeam's performance is inconsistent.
For how long have I used the solution?
We've been selling Veeam Backup for Office 365 for two years.
How are customer service and support?
Veeam support is good.
How was the initial setup?
Installing Veeam is pretty straightforward.
What's my experience with pricing, setup cost, and licensing?
The license is monthly.
What other advice do I have?
I rate Veeam for Office 365 seven out of 10. I would recommend it to others.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer.
Director at a tech services company with 201-500 employees
Scalable, stable, and provides secure backups for Microsoft
Pros and Cons
- "The solution provides good backup services for Microsoft 365."
- "The installation could always be a little bit easier. You do need to be a bit technical."
What is our primary use case?
We primarily use the solution for backup. We leverage it for security reasons so that we feel safe about the security of our data. Microsoft doesn't guarantee anything. If they lose your data, then they lose your data, and that's it. This gives us a sense that we won't lose anything if something happens.
What is most valuable?
The solution provides good backup services for Microsoft 365.
The product has been stable so far.
I'm confident that the solution can scale as needed.
What needs improvement?
The installation could always be a little bit easier. You do need to be a bit technical.
For how long have I used the solution?
I've been using the solution for two years at this point.
What do I think about the stability of the solution?
The solution is very stable. There are no bugs or glitches. It doesn't crash or freeze. It's reliable.
What do I think about the scalability of the solution?
While I haven't had the need to scale, I'm confident that if I needed to scale the solution to thousands of users, it wouldn't be a problem.
At the moment, I only have two customers on the solution.
I'd rate the solution at an eight out of ten.
How was the initial setup?
It's my understanding that the initial setup wasn't too difficult. That said, I wasn't directly involved in the process. It's likely pretty straightforward.
You only need one person to handle the deployment and maintenance tasks. It doesn't require a big team. They need to be a bit technical, however, it's not too complex.
What about the implementation team?
A colleague of mine set it up.
What's my experience with pricing, setup cost, and licensing?
You do need a license in place to use the solution. In our case, we pay a yearly licensing fee.
What other advice do I have?
I'd recommend the solution to other users and organizations.
I would rate the product at an eight out of ten. I've been pleased with its capabilities so far.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Lead Presales at a tech services company with 1-10 employees
Easy to install and configure with a good management console
Pros and Cons
- "The installation process is very easy."
- "While I don't have a use case in mind, it would be great if they could integrate more automation capabilities into the solution."
What is our primary use case?
We primarily install the solution for our clients.
The solution is used for backup purposes, specifically for Office 365. By default, depending on how it is configured, it will back up every eight to ten days. Beyond that, if you need specific mail recovery or complete mail recovery, you can do that as well.
What is most valuable?
Overall, it's a very good product.
The configuration is easy.
The installation process is very easy.
I have found the solution to be very stable.
They offer a very good management console. With the dashboard, you can understand exactly what is going on in your infrastructure in relation to backup and recovery aspects.
What needs improvement?
While I don't have a use case in mind, it would be great if they could integrate more automation capabilities into the solution.
Integration with other products could be improved.
What do I think about the stability of the solution?
The solution is stable. There were previous issues, however, now the issues are sorted out. Now we can take the file backups, and NAS backups specifically. While streamlining or fine-tuning is still required, they're working on that.
Its performance is good. There are no bugs or glitches. It doesn't crash or freeze.
What do I think about the scalability of the solution?
We have installed the solution for three or four customers.
How are customer service and support?
I've dealt with Veeam support in the past, not necessarily for this product. However, it's my understanding that the support would be the same for Veeam across all products and I don't have any complaints with their level of responsiveness or helpfulness. That said, they could always improve their level of service.
How was the initial setup?
The initial setup is pretty straightforward. You have to install the console and everything is there. It is just a console installation. There are only three or four clicks and you are done. However, everything goes on the cloud. That is how we have configured.
It is not a huge task to configure O365. If you know how to do that particular thing, it's hardly a half-day's worth of work. In one instance, we had three, One storage and NetApp storage devices and 50 mailboxes, and two or three servers. That was the infrastructure. The deployment for that took half a day.
I can handle the deployment and maintenance aspects of the solution on my own. You only need one person.
What about the implementation team?
As integrators, we help our clients install the solution.
What's my experience with pricing, setup cost, and licensing?
The solution is subscription only. That said, you have to procure the licenses separately. So O365 licenses are separate and Veeam licenses are separate.
What other advice do I have?
If someone has O365 or any other mail solutions, they should definitely go for Veeam.
I'd rate the solution at an eight out of ten. I've been pretty happy with its capabilities. I'd recommend the solution to other users and organizations.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
Delivery manager at a computer software company with 201-500 employees
A stable solution which is easy to use, but should have better integrative capabilities
Pros and Cons
- "The solution is easy to use and stable and can be made to fit one's needs."
- "The solution should have backup integration features, not just concerning mail but also when it comes to such solutions as SharePoint."
What is our primary use case?
As the solution is cloud-based, we are always using the latest version.
The solution allows a person to keep his data third party when it comes to compliance requirements, thus necessitating that it only be backed up at a certain place. The solution is used wholly for compliance requirements.
What needs improvement?
The solution should have backup integration features, not just concerning mail but also when it comes to such solutions as SharePoint.
For how long have I used the solution?
We have been using Veeam Backup for Office 365 for the last couple of years.
What do I think about the stability of the solution?
The solution is stable and can be tailored to one's needs.
How are customer service and support?
There is no technical support needed.
How was the initial setup?
As the solution is on the cloud, there is no installation required.
What's my experience with pricing, setup cost, and licensing?
We are talking about a third party solution, so there is a licensing fee.
What other advice do I have?
The solution is easy to use and stable and can be made to fit one's needs.
I would recommend the solution to others who need it to meet their compliance requirements. However, if this is not required by one's organization and there are policies in place for third party back up other than that provided by the public cloud provider, then I would advise going with an alternate solution.
An example would involve a law firm or VSSR sector which has certain user data that cannot be maintained solely on the cloud and necessitates a copy being kept in one's vault.
I rate Veeam Backup for Office 365 as a six-plus out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Modern Data Center and Cloud Engineer II at a tech services company with 51-200 employees
Easy to use, responsive technical support, and reliable
Pros and Cons
- "One of the main features of the solution is it is easy to use."
- "The documentation for the installation is good. However, if you are new to the environment the installation could be difficult. The first time we did it it took approximately four days."
What is our primary use case?
I use the solution for software production and virtual machine backups.
What is most valuable?
One of the main features of the solution is it is easy to use.
For how long have I used the solution?
I have been using the solution for approximately one year.
What do I think about the stability of the solution?
The solution is very stable. However, in our last deployment, we have had some conductivity issues that we have yet to be resolved. In my country, we have a decent download speed but the upload is not that fast which is causing some issues.
What do I think about the scalability of the solution?
We plan to increase usage in the future.
How are customer service and technical support?
I am satisfied with the technical support of the solution.
How was the initial setup?
The documentation for the installation is good. However, if you are new to the environment the installation could be difficult. The first time we did it it took approximately four days.
What about the implementation team?
We did the implementation ourselves.
What's my experience with pricing, setup cost, and licensing?
There is a license required for this solution and we pay annually.
What other advice do I have?
I would recommend this solution to others.
I rate Veeam Backup for Office 365 a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Teamlead Enterprise Content Management at a pharma/biotech company with 501-1,000 employees
A stable solution that runs very fast and has the ability to restore at the item level
Pros and Cons
- "Its ability to restore at the item level is very valuable. It is very strong at that. In the past, we had to restore a lot of data only for a couple of items. We can now restore an item as well as an email, which is good for productivity."
- "When you add a new site for backup, it gives you a notice that there is a new site, but the way you select that and configure that could be slightly better. It works, but it is not always very clear. For example, for the URL, you need to hover over the title or the name of the site. You should see it immediately on the screen. It should have a better user interface for selecting what you want to back up so that you get a more clear overview of the sites that are there and the ones that you want to combine in a backup. Its user interface should be more user-friendly. It has a lot of scrolling and doesn't give you a complete overview when needed. That's the main thing why it is not very user-friendly. It should have a better user interface."
What is our primary use case?
We have Veeam in place for Office 365 backup and restore. We use it for mail backup and restore, SharePoint, and Teams. We were still struggling with the backup of OneDrive, which is still a discussion. We are using its latest version.
What is most valuable?
Its ability to restore at the item level is very valuable. It is very strong at that. In the past, we had to restore a lot of data only for a couple of items. We can now restore an item as well as an email, which is good for productivity.
What needs improvement?
When you add a new site for backup, it gives you a notice that there is a new site, but the way you select that and configure that could be slightly better. It works, but it is not always very clear. For example, for the URL, you need to hover over the title or the name of the site. You should see it immediately on the screen. It should have a better user interface for selecting what you want to back up so that you get a more clear overview of the sites that are there and the ones that you want to combine in a backup.
Its user interface should be more user-friendly. It has a lot of scrolling and doesn't give you a complete overview when needed. That's the main thing why it is not very user-friendly. It should have a better user interface.
For how long have I used the solution?
I have been using this solution for two years.
What do I think about the stability of the solution?
It has been running for two years, and it has been stable. We only had an issue this week with connectivity with AD, but that's normal.
What do I think about the scalability of the solution?
We didn't try the scalability. We made an agreement in the beginning with a view to the end. We paid more than what was necessary. We ran it for so many users for so many years, and our manager at that point thought that it was a good offer. We have a license for 750 users, but we have approximately 550 users currently. We aren't using all subscriptions, so in the end, we may have paid more, but I should see other offers as well.
How are customer service and technical support?
Everything went fairly smoothly from a technical point of view and from a point of view of implementation and other things.
Which solution did I use previously and why did I switch?
Veeam was the first cloud backup we used, but we have several other systems in place. We have EMC's backup and recovery solution. We are now in the middle of a global Office 365 project, and we decided to use Altaro for backup and restore there. We decided on Altaro because, from the point of view of the total cost, Altaro looks cheaper than Veeam, but we can really tell that after half a year or so. In terms of features, they are very similar.
We don't have any experience with Altaro. They provided us a proposal for two years, which we found to be too long because we don't have any experience with it. We first want to be convinced that Altaro is a better option than Veeam. Therefore, we decided this week that we go for an agreement for one year to get experience, and, when we have a good feeling down the road, we will go for a commitment for a longer time.
How was the initial setup?
The initial setup was straightforward. It runs very fast.
What about the implementation team?
We had some support from a supplier.
What's my experience with pricing, setup cost, and licensing?
We decided on Altaro because, from the point of view of the total cost, Altaro looks cheaper than Veeam. Veeam has a lot of costs that are not clear when you start it, which makes it less flexible than Altaro, but only after half a year, you can be really sure that you made a good decision.
What other advice do I have?
I would rate Veeam Backup for Office 365 an eight out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Download our free Veeam Data Cloud for Microsoft 365 Report and get advice and tips from experienced pros
sharing their opinions.
Updated: January 2026
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