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Eric Thomas - PeerSpot reviewer
Chief Information Officer/Chief Technology Officer (Mark A Ober, Andrew H Warren, as State Attorney) at State Attorneys Office 13th Circuit
Real User
Useful instant backup and resort, reliable and responsive support
Pros and Cons
  • "The most valuable features of Veeam Backup for Office 365 are the ease of use and instant back and restore."
  • "When using Veeam Backup for Office 365 when there is a server that's running, I have to have a hard drive installed on it. For example, if I want to use another storage solution, I can't incorporate it very well. If I want to use SMB or other protocols I cannot use them with the Veeam Backup for Office 365. They have the support in the other Veeam Backup and Restore solutions, but it doesn't support it in this solution. Hopefully, in the future, they figured it out."

What is our primary use case?

We are using Veeam Backup for Office 365 to backup all of our mailboxes. If something happened, we only have to restore the mailbox and look for an email.

What is most valuable?

The most valuable features of Veeam Backup for Office 365 are the ease of use and instant back and restore.

What needs improvement?

When using Veeam Backup for Office 365 when there is a server that's running, I have to have a hard drive installed on it. For example, if I want to use another storage solution, I can't incorporate it very well. If I want to use SMB or other protocols I cannot use them with the Veeam Backup for Office 365. They have the support in the other Veeam Backup and Restore solutions, but it doesn't support it in this solution. Hopefully, in the future, they figured it out.

If I want to offset that data off somewhere else, it is difficult, I don't have a lot of storage options.

For how long have I used the solution?

I have been using Veeam Backup for Office 365 for approximately three years.

Buyer's Guide
Veeam Data Cloud for Microsoft 365
September 2025
Learn what your peers think about Veeam Data Cloud for Microsoft 365. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
868,787 professionals have used our research since 2012.

What do I think about the stability of the solution?

The stability of Veeam Backup for Office 365 is good, they have a good tool.

What do I think about the scalability of the solution?

I found that Veeam Backup for Office 365 is not scalable.

How are customer service and support?

The technical support from Veeam Backup for Office 365 is good, when I reached out to them they resolved my issues.

What's my experience with pricing, setup cost, and licensing?

The cost of Veeam Backup for Office 365 is $19 for one mailbox.

What other advice do I have?

My advice to others is they need to try out other solutions before they make their purchase because Veeam Backup for Office 365 is simple and easy to use, but sometimes, I don't like the solution.

I rate Veeam Backup for Office 365 a ten of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Gerald Ashokan - PeerSpot reviewer
Global Account Executive at Tata Consultancy
Real User
Safe storage, reliable, and easy to use
Pros and Cons
  • "The most valuable feature of Veeam Backup for Office 365 is the ease of use. You only need to create a folder in your drive and it's as simple as dragging and dropping files to store them."
  • "The solution could improve scalability, both in terms of more storage and users. These two attributes are quite important when you talk about good scalability."

What is our primary use case?

We are using Veeam Backup for Office 365 to store backups of files, such as pictures that we use and personal files.

What is most valuable?

The most valuable feature of Veeam Backup for Office 365 is the ease of use. You only need to create a folder in your drive and it's as simple as dragging and dropping files to store them.

For how long have I used the solution?

I have been using Veeam Backup for Office 365 for approximately one year.

What do I think about the stability of the solution?

Veeam Backup for Office 365 is a stable solution.

What do I think about the scalability of the solution?

I have not tested the scalability of Veeam Backup for Office 365 because I have not reached the one terabyte limit I have.

The solution could improve scalability, both in terms of more storage and users. These two attributes are quite important when you talk about good scalability. 

We have four or five people using this solution.

How are customer service and support?

I have not had any issues with the need to contact support.

Which solution did I use previously and why did I switch?

I have not used another solution other than Veeam Backup for Office 365.

How was the initial setup?

The initial setup of Veeam Backup for Office 365 was simple. It took approximately five minutes.

What's my experience with pricing, setup cost, and licensing?

There is an annual license required to use Veeam Backup for Office 365.

For the number of users and amount of storage you receive, it is not expensive.

What other advice do I have?

I would recommend this solution to others.

I rate Veeam Backup for Office 365 a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Veeam Data Cloud for Microsoft 365
September 2025
Learn what your peers think about Veeam Data Cloud for Microsoft 365. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
868,787 professionals have used our research since 2012.
Stephen Catalano - PeerSpot reviewer
National Sales Engineer at Insight
Real User
User-friendly and provides restore points
Pros and Cons
  • "The most valuable feature is the capability to back up not only to the cloud but also to your local environment so a copy of your data can be kept on-prem."
  • "Veaam Backup can be confusing for customers when they start trying to understand how to use the product in multiple environments."

What is our primary use case?

Veeam Backup is primarily used by companies already using Veeam to expand their backup to protect their data or who have moved to Office 365 and want to be able to backup to Office 365 in the cloud.

How has it helped my organization?

Using Veaam Backup means that there is a backup for Office 365 that can be restored from, rather than just piggybacking off what Office 365 provides, which is more of an archiving capability.

What is most valuable?

The most valuable feature is the capability to back up not only to the cloud but also to your local environment so a copy of your data can be kept on-prem.

What needs improvement?

Veaam Backup can be confusing for customers when they start trying to understand how to use the product in multiple environments. So if they're using it in both a cloud and an on-prem environment, it can get a little bit confusing as to how that actually happens and how it works.

For how long have I used the solution?

I've been using Veeam Backup for Office 365 for about three years.

What do I think about the stability of the solution?

The latest version of Veaam Backup is very stable.

What do I think about the scalability of the solution?

Veaam Backup goes up to 5,000 email users before you need to do another implementation. A lot of their customers are within that size, so it works for them, but once you get into really large corporate customers, it gets more complicated.

How are customer service and support?

Veaam's technical support is very good; they're very responsive to customers and come out with upgrades as needed.

How was the initial setup?

The initial setup is simple, with deployment taking a relatively short period of time, about a couple of hours.

What was our ROI?

When customers move their Office environment out to Azure, they save all of the resources they would use for Exchange, as well as the storage. 

What's my experience with pricing, setup cost, and licensing?

Veaam Backup is licensed per mailbox, which customers like because it's per user and so they don't have to pay for shared mailboxes. Veaam also provides flexible one-to-five-year subscription licensing and no longer use perpetual licenses. There are additional costs for keeping data in the cloud, e.g. for Azure licensing.

What other advice do I have?

Veaam Backup has recently added MS Teams to the programs they cover, which was a big improvement. If you're an existing Veaam customer who has on-prem backup, I would advise integrating your on-prem backup with the Office 365 backup to get a more cost-effective, easy-to-use solution. I'd give Veaam backup a rating of eight out of ten because it's easy to use and solves a customer problem with its restore point functionality.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
System Administrator at a government with 1,001-5,000 employees
Real User
Has good security and is easy to setup
Pros and Cons
  • "Veeam Backup for Office 365 has good security, and I also like the process they use for backups."
  • "Pricing is an area for improvement, and I would rate it at five out of ten."

What is most valuable?

Veeam Backup for Office 365 has good security, and I also like the process they use for backups.

How was the initial setup?

The initial setup of Veeam Backup for Office 365 is straightforward.

What's my experience with pricing, setup cost, and licensing?

Pricing is an area for improvement, and I would rate it at five out of ten.

What other advice do I have?

Overall, I would rate Veeam Backup for Office 365 at nine on a scale from one to ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Senior Engineer at MRB Secure
Real User
Reasonable pricing but has no encryption and the reporting is lacking
Pros and Cons
  • "The pricing is reasonable."
  • "They need to enable the encryption of backups so that nobody can gain access unless they have encryption details."

What is our primary use case?

The solution is used to backup customers' Office 365 data. It is not really an MSP product. It's on-premise. In order for you to comply with GDPR, if you are an MSP, the only reason to really do that is if you set it up in your own environment and on virtual machines and you literally have to lock yourself out of that machine and give the customer full access to it.

The other thing is, to comply with GDPR and with Veeam for Office 365, is the backups need to be encrypted. There's no encryption. What we did was we basically encrypted the hard drives that come from Bitlocker and only then did we get compliant with GDPR. That part was quite tricky. 

What is most valuable?

It works well if you are not in Europe. It's great if you are not an MSP.

The pricing is reasonable.

Technical support is great.

What needs improvement?

You cannot back up to a network share, you cannot back it up directly to the cloud location. To fix issues is quite tough with it.

I asked them before, not even long ago, "Okay, so can we back up now to a duplication?" and they still said, "No, still only to a local drive." Having it back up to more than a local drive would be ideal.

They need to enable the encryption of backups so that nobody can gain access unless they have encryption details. When you need to restore, you could then just pick the credentials from a saved credential that you do not have to manually enter. 

If there's a virtual machine or a machine that's extra storage, the potential that somebody else can log into your infrastructure and could potentially be malicious and destroy your entire infrastructure is very high. There's just a whole list of it. For that reason, if you're an MSP, stay away.

The reporting needs to be better.

For how long have I used the solution?

I've used the solution from the time it was launched.

What do I think about the stability of the solution?

Sometimes the services crash and we just have to go in there. The problem is the reporting. Since it does not link to the lead service provider console, you do not know what is going on. So you have to literally monitor the thing manually. There's no real reporting of the actual machine, and since it has to be deployed on the physical machine, that's your limitation. 

What do I think about the scalability of the solution?

It is not really scalable. It's only Windows-compliant. You cannot install it on anything else. 

We have about 50 virtual machines. We're actually running at a loss.

How are customer service and support?

The support for it is good. They basically do what they need to do. They are very quick to help.

How would you rate customer service and support?

Neutral

How was the initial setup?

Initially, the setup is straightforward. However, once compliance is in play, it gets complex. 

The initial deployment was quite quick. We just basically installed it. It takes about an hour or so, and that's very quick for backup notification. The actual configuration was initially quite quick, so you can set it up very quickly. 

If you do not need to comply with GDPR, you are fine. The minute you start to comply with GDPR, it becomes very complex, and there are a lot of extra tweaks and stuff that you need to do in order to do that.

To set it up, you just install it on a machine and add your Office 365 admin credentials. Then you get a list of what you want. You just pick the accounts that you want to protect and click next and select your backup application which has to be a physical volume. It starts backing up, eventually.

What's my experience with pricing, setup cost, and licensing?

The licensing of it is quite cost-effective. However, if you need to comply with GDPR, for you as an MSP, it can become quite expensive since you literally have to give the customer some of your infrastructure to do that.

Currently, everything is moved to VMware licensing, which is month to month.

What other advice do I have?

If you are not staying in Europe and you want to use it, that's awesome, go for it. If you are an MSP, don't use it.

I'd advise, if you're an MSP, don't use it. It's only going to give you headaches. That said, if you are not an MSP and you have a direct client, this will be a great tool for you to basically download or make a copy of your 365 environments. The cost is not too bad. Just make sure that the virtual machine has got enough space - probably double the amount of space that your current Office 365 environment is taking up - to make space for you to have incremental space. Otherwise, you'll have a bit of a problem.

Considering its limitations, including local backups, not really good reporting, and no encryption, I would rate the product at around a four out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer2044197 - PeerSpot reviewer
Backup & Recovery Administrator at a tech vendor with 10,001+ employees
Real User
Versatile, easy to install and simple to use
Pros and Cons
  • "It was easy to set up."
  • "If Veeam could offer backup as a service for data backup and recovery, that would be great. We'd like something like what Druva is offering at the moment."

What is our primary use case?

We use it for different workloads like the VBR, Veeam Backup and Recovery. We use it to back up our virtual servers, physical servers, and our SQL database backups. We also use Veeam to back up the user mailboxes from 365.

How has it helped my organization?

There were only a couple of restores that were required from backdated data backup. It was good to get it to restore there fast. For the virtual machines or SQL databases, we do get the recovery done quite often, and it offers a faster recovery time.

What is most valuable?

All the features are good.

There's a feature to back copy the backup from the local repository to, say, AWS or Azure cloud storage. That's quite helpful.

It was easy to set up.

The solution can scale. 

It is stable.

There is a free version available. 

What needs improvement?

If Veeam could offer backup as a service for data backup and recovery, that would be great. We'd like something like what Druva is offering at the moment.

Veeam currently does not have immutable storage, so if they can introduce immutable storage for ransomware protection, that would be great.

We have found the free version to be less stable. 

For how long have I used the solution?

I've been using the solution for a year and a half. 

What do I think about the stability of the solution?

While the licensed version has been relatively stable, we have had issues with the free version of the solution. We only had a few problems. It wasn't a lot. I'd rate the overall stability eight out of ten.

What do I think about the scalability of the solution?

It is a scalable solution. 

It's basically for administrators. It's only useful for administrators and if there's a request for data recovery they only perform it for the user. The end user is not going to directly use this product. We have three admins on the solution currently. 

Which solution did I use previously and why did I switch?

I'm using both Druva and Veam, and I'm looking at Rubrik.

Both Veeam and Druva are good products. That said, in terms of functionality, Veeam has more options.  They have multiple solutions to choose from. 

How was the initial setup?

The solution offered an easy initial setup. I'd rate the ease of implementation ten out of ten. Overall, it shouldn't take more than an hour to deploy it. 

I did a session with a Windows server with the latest operating system. After installing the VBR software on that and then installing the credentials which we're going to use for the backup and adding the backup repository, then external cloud repositories, I could make the backup policies and handle testing.

So far, we haven't really needed to handle maintenance. It's running well. 

What about the implementation team?

I handled the initial setup in-house. 

What's my experience with pricing, setup cost, and licensing?

The pricing is reasonable. I would rate it eight out of ten. We have just a standard license. 

What other advice do I have?

I'm an administrator and an end-user. 

It's a very versatile product. It is easy to install and use and it is pretty stable. I'd rate it nine out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1615452 - PeerSpot reviewer
Senior Technical Specialist at a tech consulting company with 11-50 employees
Real User
Better than most of the competitors, capable of handling a large volume of data, and easy to set up
Pros and Cons
  • "It is easy to set up. You can use some functions to make sure you get the maximum bandwidth to do the backup. It has an option to bypass Microsoft network limitations and things like that."
  • "It requires quite an amount of infrastructure. You have to set up the instance, and you need to know quite a bit about Microsoft 365 authentication. For some customers, it is a challenge."

What is our primary use case?

The use case is to back up Office 365 data. The users want their data in Office 365 to be backed up because even Microsoft has some data protection limitations. There are cases where the data could be lost, and Microsoft will not take responsibility. It is the responsibility of the users to set up a proper backup. For example, if you have a malicious user deleting certain data, you can restore it yourself. That's a use case for Veeam Backup for Office 365.

What is most valuable?

It helps to ensure that you can always have your data restored. For example, if someone hacked your account and deleted all your data, you always have a way to restore it. 

It is easy to set up. You can use some functions to make sure you get the maximum bandwidth to do the backup. It has an option to bypass Microsoft network limitations and things like that.

Functionality-wise, it is better than most of its competitors. 

What needs improvement?

It requires quite an amount of infrastructure. You have to set up the instance, and you need to know quite a bit about Microsoft 365 authentication. For some customers, it is a challenge. 

It is also not cheap.

For how long have I used the solution?

I have been working with this solution for a few months.

What do I think about the stability of the solution?

It is pretty good.

What do I think about the scalability of the solution?

It is pretty flexible and scalable. You can set up servers and multiple proxies depending on your usage. It can handle a big volume of data.

In our company, we have less than 50 people. It is used by IT admins. Typically, you would need one or two people to do some routine tasks. For example, if a user deleted an email and wants to restore it, the user will call the IT admin to restore the email. 

How was the initial setup?

I just set up two instances. It was not that hard. We have two or three people for deployment and maintenance.

What's my experience with pricing, setup cost, and licensing?

Its cost is pretty high. I would rate it a three out of five in terms of pricing.

What other advice do I have?

If you are a small company and you do not have too many resources, I would advise trying some backup service and not setting up your own backup infrastructure. You can use a SaaS service. There are some companies that provide Veeam backup as a service. They set it up for you and charge you a usage-based fee, which could be a cheaper option.

I would rate it an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1751496 - PeerSpot reviewer
Project Manager and Technical Consultant at a computer software company with 201-500 employees
Reseller
Top 20
Easy to deploy and integrate with reasonable pricing
Pros and Cons
  • "It is very easy to integrate. You can do it very fast."
  • "It's a new product. It's not mature."

What is our primary use case?

If you have any virtualization solution, you don't have to have a VM solution for Linux. We don't need to go through an agent for a physical server. I've only done one integration one time for Office.

What is most valuable?

It is very easy to integrate. You can do it very fast.

With the latest version, you can back up directly to the cloud without having to do it on-prem, which saves money. 

The integration is very easy. It's fast and straightforward. The product is pretty straightforward to deploy.

It is stable.

What needs improvement?

Microsoft already gives backup features, and therefore they don't need to go for another backup solution. 

I don't have any notes for improvements. 

It is only for Office, not for other platforms. 

It's a new product. It's not mature. It might need more cloud capacity.

For how long have I used the solution?

I've used the solution for one year. 

What do I think about the stability of the solution?

The solution is stable. I'd rate it eight out of ten. There are no bugs or glitches, and it doesn't crash or freeze. It is reliable.

What do I think about the scalability of the solution?

This is a simple backup for Office 365. It doesn't need to be scalable. 

How are customer service and support?

We haven't dealt with technical support.

How was the initial setup?

The solution is very easy to set up. Once you start, you just click through and enter information about storage, user name, and password. 

What about the implementation team?

We are integrators and can help clients set it up. Anyone with good Microsoft knowledge can handle the setup.

What's my experience with pricing, setup cost, and licensing?

The pricing is acceptable. It's not overly expensive. I'd rate the pricing nine out of ten.

What other advice do I have?

I'd rate the solution nine out of ten.

I'd recommend the solution to others.

Users should not rely on Microsoft. They need to have another local solution to handle backups outside of Microsoft.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Download our free Veeam Data Cloud for Microsoft 365 Report and get advice and tips from experienced pros sharing their opinions.
Updated: September 2025
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Buyer's Guide
Download our free Veeam Data Cloud for Microsoft 365 Report and get advice and tips from experienced pros sharing their opinions.