Veeam Data Cloud for Microsoft 365 Reviews

When we work with physical infrastructure, we use a Veeam agent to protect that workload, but we use Veeam for Office 365 to protect workloads in 365. 

The most valuable feature is the built-in integration with Office 365, which helps us protect email accounts and servers. We use it on virtual servers on the cloud with Azure, or we can use an agent on physical servers.

A while back, I had some trouble using the agent. It might be a problem with older versions. Sometimes, I also have issues installing or making backups from the console to that type of operating system.

I started using Veeam for 365 around a year ago.

I rate Veeam eight out of 10 for stability.

I rate Veeam Backup for 365 nine out of 10 for scalability.

I rate Veeam support seven out of 10. 

Setting up Veeam is easy and intuitive. One or two people can deploy it depending on the number of devices or the workload. 

I rate Veeam eight out of 10 for affordability. 

I rate Veeam Backup for Office 365 eight out of 10 overall. Veeam works and is so straightforward. I can recommend it.

Veeam provides cloud backups. These days, most people want to back things up on the cloud. All the work saved on various office workstations and file servers is backed up on the cloud.

Clients get peace of mind knowing their data is backed up somewhere else outside their office. If something goes wrong, they can retrieve their data and keep going. Their business operations aren't affected.

Veeam is affordable and end-to-end configuration is straightforward, whether you're going from source to destination or vice versa. Retrieval is also easy.

In some instances, a customer is not necessarily backing up Microsoft 365. For instance, they might be backing up a large Oracle database. It would be nice if they could tweak it to compress the file, so it's easier to transfer a huge file. 

We have used Veeam for two years.

I rate Veeam eight out of 10 for stability.

Veeam is scalable. If you have 20 users and you want to scale to 50 or 100, you only need to request it.

I rate Veeam eight out of 10 for ease of setup. Setting up Veeam is straightforward because it's a cloud-based solution. When I did AWS Cloud backup for my personal laptop three or four years ago, someone walked me through it over the phone. phone, some two, three years ago, four years ago. It is simple for someone with IT skills.

The time needed to deploy depends on the organization's size and the amount of data being backed up. It typically takes between two weeks and a month for a medium-sized or large project.

Veeam is more affordable than Veritas and Commvault. They might be the most affordable solution in this market, and it's also the best-known product for backup.

I rate Veeam Backup for Office 365 eight out of 10. I recommend using Veeam if you care about your data. It's a good product if you want to do on-prem or cloud backup.

We use it for different workloads like the VBR, Veeam Backup and Recovery. We use it to back up our virtual servers, physical servers, and our SQL database backups. We also use Veeam to back up the user mailboxes from 365.

There were only a couple of restores that were required from backdated data backup. It was good to get it to restore there fast. For the virtual machines or SQL databases, we do get the recovery done quite often, and it offers a faster recovery time.

All the features are good.

There's a feature to back copy the backup from the local repository to, say, AWS or Azure cloud storage. That's quite helpful.

It was easy to set up.

The solution can scale. 

It is stable.

There is a free version available. 

If Veeam could offer backup as a service for data backup and recovery, that would be great. We'd like something like what Druva is offering at the moment.

Veeam currently does not have immutable storage, so if they can introduce immutable storage for ransomware protection, that would be great.

We have found the free version to be less stable. 

I've been using the solution for a year and a half. 

While the licensed version has been relatively stable, we have had issues with the free version of the solution. We only had a few problems. It wasn't a lot. I'd rate the overall stability eight out of ten.

It is a scalable solution. 

It's basically for administrators. It's only useful for administrators and if there's a request for data recovery they only perform it for the user. The end user is not going to directly use this product. We have three admins on the solution currently. 

I'm using both Druva and Veam, and I'm looking at Rubrik.

Both Veeam and Druva are good products. That said, in terms of functionality, Veeam has more options.  They have multiple solutions to choose from. 

The solution offered an easy initial setup. I'd rate the ease of implementation ten out of ten. Overall, it shouldn't take more than an hour to deploy it. 

I did a session with a Windows server with the latest operating system. After installing the VBR software on that and then installing the credentials which we're going to use for the backup and adding the backup repository, then external cloud repositories, I could make the backup policies and handle testing.

So far, we haven't really needed to handle maintenance. It's running well. 

I handled the initial setup in-house. 

The pricing is reasonable. I would rate it eight out of ten. We have just a standard license. 

I'm an administrator and an end-user. 

It's a very versatile product. It is easy to install and use and it is pretty stable. I'd rate it nine out of ten. 

Our primary use case for this solution is to back up and restore from the cloud to on-premises.

The feature that helps keep data in the email and OneDrive is valuable.

When working with this solution, doing backups on-premises to the traditional storage is done with no compression and duplication. So if you use a device to back up with compression and duplication, the solution doesn't work. Hence, this is an improvement that can be made. Additionally, the console management system can be improved.

We have been using the solution for 14 years and are currently using the Enterprise Plus version.

The solution is stable.

The solution is scalable.

The customer service and support team are good. I rate them a nine out of ten.

Positive

I cannot comment on the initial setup complexity because a different department handled it. One engineer is required for implementation.

I rate the solution a nine out of ten. The solution is good, but the console management can be improved, and the new feature could include compression and duplication features. I advise new users to ensure they have a lot of space before using the solution because it's not optimized with compression and duplication features.

We are using Veeam for our customers. It's used for backups and disaster recovery.

It works well. It's very good for backups.

The solution is stable and reliable. 

It's easy to deploy.

At this moment, I don't have any downsides to note. 

Veeam is quite expensive. Often, clients are looking for a less expensive option. 

We've been dealing with the solution for three or four years. 

The solution is stable. It's reliable, and the performance is good. There are no bugs or glitches. It doesn't crash or freeze. I'd rate it five out of five in terms of stability. 

I don't have too much information in regard to scaling. 

We've dealt with support in the past. They are helpful and responsive. 

Positive

I did not participate in the initial setup of the product. We have a separate team that handles deployment. That said, my understanding is that it is a simple setup.

Five to six people tend to handle the deployment process. We might have as many as ten people in our organization that can handle the requisite tasks. 

One of our teams handles the deployment process. 

We haven't calculated ROI for our clients.

They have newer Pulse licensing that is better. However, our clients do look at the pricing and feel it is too high. The licenses are paid every three years. 

I have compared Veeam to other products, and I found it to be more stable and reliable. 

We are service providers and a Veeam partner. 

We're using the latest version of the solution.

I'd rate the solution nine out of ten.

We have many customers that are using Veeam Backup for replication and for disaster recovery sites. All our customers use Veeam Backup.

We use it for Nutanix as well. We have many clients that have Nutanix and use Veeam Backup to replicate workloads to another site, a backup or DR site.

We work with Veeam Backup for Office 365. We have two products that we back up. We back up workloads in Azure and Office to on-premise with Veeam for Office.

The solution does good backups.

It is stable.

The scalability is good. 

The problem that we have is that it's slow. We need bandwidth or we can't do full backup. We can't do a full backup a week. The only corporation backup is incremental and we haven't the option or the feature to do a full backup in the middle of the week. That's our problem. We call Microsoft to give us the bandwidth, however, Office doesn't integrate acceleration traffic to compress traffic. That's the problem of Veeam for Office.

They could include WAN acceleration to compress the traffic to make things faster.

We'd also like the option to do a full backup at any time, like in Veeam Backup and Replication.

Support is very slow. 

We've been using the solution for one year.

The solution is always stable. There are no bugs or glitches. It doesn't crash or freeze. 

The product scales well. It's very easy to expand. 

We tend to work with small and medium-sized organizations. 

The support is quite bad. They advise too late. When we call for support, it really does take far too long for a response. Many other providers are faster.

We've used Acronis and Naviko as well. Veeam is better.

The price is moderate. Acronis is much cheaper than Veeam. Naviko and IQ are also pricey.

I can't speak to the exact costs of the solution. 

We are reseller in Morocco. We are Veeam partners.

I would rate the solution six out of ten. 

We primarily use the solution as a backup for our Microsoft items.

The way it backs up personal files is great.

Its initial setup is pretty easy.

The product is stable.

This is a cloud solution, and the speed can be slow sometimes. We want to try to see if somebody else can give us a solution that will be better with speed and maybe affordable or not too expensive.

Veeam is working with this called immutable backup. We have no immutable backup solution in the product for files or Microsoft 365. It is not immutable right now. They were releasing a new version soon this year. After the summer, it will be exciting to see what new releases will be there.

We’ve used the solution for about three years.

It's stable. I have no big issues with running it. We run mostly on our own hardware, so we store a backup on in-house hardware. It's not stored in the cloud right now.

We have three people on the solution currently. Just the IT department handles it.

It is possible to actually scale out more than we actually do since we have been very in-house to keep control over cost. That said, we can actually scale out to cloud storage without any problems with that. It's built into the solution. It's pretty scalable.

Technical support is helpful. However, we are not using the support very often. We have talked with the sellers and rarely are talking with support. I have not had many discussions with the support team. That said, they solved the case when we had some problems some time ago.

We did not previously use a different solution.

It’s straightforward to set up. It’s very, very easy. It is up and running within the same day as they offer a quick deployment.

We handled the setup ourselves. We did not need any assistance from any outside contractors.

We pay some amount yearly. We have a three-year support agreement, and we maybe pay one cost a year. We don't have to pay all of it at the same time and spread it over three years.

We have 2000 users and pay about $10,000. It may be a little bit more per year. We have an education institute and may have fewer expenses. If you are an educational institution, you get some cheaper pricing.

We need to buy the hardware, of course.

We have a support agreement with this solution that will be ended about three months from now, and we will have to renew it. However, we have been talking to Rubrik as another option to see how they sell the M365 backup. We are in our discussion to see if that will be something worth doing as we struggle with the speed.

We tend to use the latest version of the solution. We have a support agreement and try to upgrade to the latest version.

Potential new users need to check out how easy it is to manage the solution. It's pretty easy to understand. However, if you need a backup solution, if you want one copy per day, per week, per month, per year, it might be that you can find other solutions that are easier to understand to set up. With Veeam, you have to think about it.

I’d rate the solution seven out of ten.

We are using Veeam Backup for Office 365 to store backups of files, such as pictures that we use and personal files.

The most valuable feature of Veeam Backup for Office 365 is the ease of use. You only need to create a folder in your drive and it's as simple as dragging and dropping files to store them.

I have been using Veeam Backup for Office 365 for approximately one year.

Veeam Backup for Office 365 is a stable solution.

I have not tested the scalability of Veeam Backup for Office 365 because I have not reached the one terabyte limit I have.

The solution could improve scalability, both in terms of more storage and users. These two attributes are quite important when you talk about good scalability. 

We have four or five people using this solution.

I have not had any issues with the need to contact support.

I have not used another solution other than Veeam Backup for Office 365.

The initial setup of Veeam Backup for Office 365 was simple. It took approximately five minutes.

There is an annual license required to use Veeam Backup for Office 365.

For the number of users and amount of storage you receive, it is not expensive.

I would recommend this solution to others.

I rate Veeam Backup for Office 365 a nine out of ten.

Our primary use case is the backup of our education-related files and data.

The most valuable feature is the integration with our Teams environment.

The environment mainly consists of PCs, although we have students and a few teachers that use Apple computers. Sometimes, we have compatibility issues related to this and the problems can take a long time to solve. Faster response time to complaints that we have had would be of great appreciation.

When you work with these cloud-based systems, the response time could be better. I never take anything for granted. When people complain about something, I always check in three different settings with different internet connections and different locations. I find that when it comes to Office, the response time could be improved quite a bit.

Some additional training materials would be helpful.

We have been using Veeam Backup for Office 365 for a couple of years.

This product is very stable. It's not perfect because all computers have a tendency to break down at one point or another.

This system is pretty scalable. I find it good because you can start with a package that is not very big, and then just add to it as much as you like. Also, you can remove things that you don't like or don't need.

I find that technical support can be improved because for people who are knowledgeable, it is good, whereas for people who are not, the support is too technical.

Our staff is made up of rather strong individuals with personal opinions about software, so we've tried to focus on fewer solutions with the widest application.

For the past six months, Microsoft Teams has been of the biggest importance for us, both in terms of teaching and meetings. Our meetings include both in-house and outside. Office 365 is one of the things that is connected to that, and our files need to be backed up regularly.

This is definitely a product that I can recommend.

I would rate this solution an eight out of ten.

We use Veeam because — while Microsoft provides a terrific environment called Office 365 — they do not back up files that are stored there. The files most customers are concerned about are OneDrive and SharePoint files, but they often overlook their mailboxes and the Exchange piece of Office 365. It is the customer's responsibility to actually back that data up, which Microsoft does not do a good job in sharing with you. We had moved all of our file server shares to OneDrive and SharePoint, and we were just over a terabyte of data. To make sure they were being backed up properly, I implemented Veeam Office 365 Backup.  

It has given us some peace of mind when it comes to backing up Office 365 files that Microsoft does not include in the 365 backup structure.  

What I like in this particular module within Veeam is that it allows you to restore mailboxes selectively. Instead of having to restore all the mailboxes that you have backed up, you can be more targeted. Let's say you had a request from the vice president to get their entire mailbox restored. They are typically the guys who blow up their mailboxes. I could restore just their mailbox from the backup and no one else's. But it gets even more granular as I can also restore individual folders inside their mailbox. It gives you a lot of flexibility in terms of what you are able to restore.  

In SharePoint and OneDrive, you are able to restore down to the file level, which is really handy. It gives you a lot of restore options. Their GUI is just stupid easy to use. You basically go in, you browse the different modules — whether it is Exchange or SharePoint or OneDrive as the parent — you click on your tenant name, then you go to exchange the mailboxes, and then you go under the individual user that you want to restore. That could be the whole mailbox, or a folder, or whatever. It just takes a couple of clicks and it is done. It just works.  

One of the things that should probably be improved is the pricing model. The price is based on a per-user charge. I wish that was not the case because it is not really in use by most of the users. It is not all that often that people need something restored. I do not know how they would change it exactly, but it just does not seem appropriate. If they can change their pricing model, that is only going to help to get more people to adopt it. They could make it more affordable.  

A better pricing model would just make sense and be better for some companies. We do not have an issue, thank goodness. But some companies might be a little bit strapped for cash. As a solution that completes their backup regimen, it is a requirement whether they know it or not. You hate to see the pricing make the decision and exclude people from something that they essentially need. If they could make it more affordable, that would be better for everybody.  

As far as adding features, unless Office changes, they do not need to change their feature set. It is already feature-rich. It has a really nice GUI and it is very easy to manage once you get logged in. So no, right now I would not change anything. Change is not always a good thing.  

I have been using Veeam backup for a couple of years.  

The stability of the system is awesome. It all depends on what the underlying operating system is. If you are running a Windows Server, that is your biggest worry. But if you are doing all of this in Linux, then it is solid.  

The application itself is solid. You do not have to upgrade memory. You do not have to do anything like that. It is very solid. Assuming your underlying OS is running well — even if it is Windows — and you have got the current version, that is great. The product itself is very stable. I think Veeam goes a long way to validate and test this product before they send it out to the market. I find it to be very good and reliable.  

As to scalability, right now, if you wanted to expand usage because you have more users, you have to buy more licenses. There is really no limit. The only limit is your wallet. That is also why I like the idea of a different licensing model: so I do not have to constantly consider the number of licenses. That cost depends on how many people you are going to onboard just makes it cumbersome. You could pay upfront each year, and try to figure out how many licenses we are going to need, but that is just a guess. We do that and I have never taken licenses back, so I do not know how good Veeam would be with that type of request. But that is another reason why a different licensing model makes sense: it would allow me to scale a little bit easier. You change the number of users in an organization far more frequently than you change the number of cores.  

Currently, in our organization, I would say there are about 50 or 60 users on Veeam Office 365 Backup. I would call that relatively small. Veeam has lots of other companies as customers that are way larger. There are integrators out there that include this stuff in modeling for companies big and small. I'm pretty confident that it scales easily even for large organizations.  

We do not have anybody on staff to deploy and maintain the system. It is just another part of the architecture and one of the many hats that we all wear. After the set up is done, it is just a part of the monitoring checklist. You come in and get yourself all squared away. You check the backups — what completed, and what did not — then you check these backups to be sure everything backed up successfully. If it did, that is great. If not, you have to find out why. We have internal policies behind how we address failed backups. So there are a certain number of retries that we do before it leads to having to really research a failure as an issue.  

I have used the tech support for the product. They are all very good. They have a great website and there are a lot of self-help documents. That is typically what they point you to when you need assistance. But all you have to say is that you are not really so technical and you need a walk-through — even if it is stretching the truth a little bit — and they will help you out. Somebody doing the installation could download the right document, but even then they will walk you through it. It is quick and hardly takes them any time anyway.  

Of the other software that I used prior to Veeam for backup or recovery solutions, probably the most relevant is NetBackup from Veritas. We used the Veritas NetBackup Appliance. Veeam for Office 365 is more targeted.  

The setup for the product was straight forward. The actual deployment of the product was very quick. I would say it was inside of 20 minutes. After the installation, it has to go out and discover all the mailboxes and folders and stuff, and that can take a couple of hours. So I would say the amount of time it took in total was probably two or three hours. The actual keyboard time, was about 20 minutes. It depends a bit on how big the environment is. If you have a huge environment then it will take more than two hours to do all the discovery.  

We did the implementation all by ourselves. We did not need anything like an integrator or tech support or help from the vendor.  

I think the pricing model is wrong. Veeam itself is licensed according to the number of cores you have on your system. Maybe in pricing the backup solution they could just match that same model. So instead of having the Veeam license — which you have to have in order to use the Office 365 backup — and tacking on a per-user charge, they could base the cost on the CPU cores instead. Just tell clients that if they want the additional Office 365 Backup option it increases the cost by whatever amount pr billing period. It simplifies billing and cost tracking. Anything they could do to lower the actual cost of using the product would be good.  

But in the end, right now, the Office 365 Backup component is licensed separately per user. It works in conjunction with the basic Veeam license so you need that too, but it is a separate tool in terms of licensing. You can not get it independently.  

Before choosing this product, we did not actually evaluate any competition, which is not the usual due diligence. Veeam does not really have competition in the Office 365 Backup space. That really made the decision a slam dunk for me. It was the one product that solved the issue and it works.  

On a scale from one to ten where one is the worst and ten is the best, I would rate Veeam Backup for Office 365 as a seven or eight. Choosing between the two, I give it a seven. I have to ding them a little bit because of the licensing. I am really not thrilled with that.