Veeam Data Cloud for Microsoft 365 Reviews

We offer clients backup and replication services. According to our clients, Veeam is the very best. 

Veeam is new for us. However, with the help of the Veeam portal, they've relayed things like presentations or documents, which are very good for us in order to understand what Veeam offers, how to engage with clients, et cetera.

It is simple, sleek, and scalable for us. And Veeam has excellent pricing modules, which are useful.

The backup and replication capabilities are excellent. It's great for backing up Office. 

It is very simple to set up. 

If you're hands-on, it's very scalable. Its UI is very easy to understand in terms of what the job is doing, and we can schedule jobs easily.

If clients are backing up onto tape, Veeam's newest versions don't really deal with that.

There were some reliability issues in older versions. This is largely resolved. 

I've used the solution for one to two years. 

In previous versions, there were a few reliability issues. In Version 9, for example, it crashed due to a heavy load. However, by Version 11, the issue was resolved. It hasn't crashed since. 

The solution is quite scalable. It's up to us, how we develop and deploy it. How we deploy the proxy and extend the infrastructure is very straightforward. In just one click you can add servers. 

We have about 20 or 21 users at this time. 

We have salespeople and technical people we can call or email. If we have a question, usually in the first tier it can be resolved.

The initial setup is very simple. It's not complex at all. 

It takes approximately one to two hours to deploy everything. 

The pricing is quite low. It is affordable. 

They are beginning to develop licensing based on a subscription model. The pricing is reasonable compared to perpetual licensing. 

Veeam has recently launched Version 12, which looks interesting. I need time to comment on it. 

I'd recommend the solution to others. The pricing is good, and support is helpful. I'd rate the solution ten out of ten. 

The solution is used to keep files for posterity, in case of disaster recovery, in case of restoring something that goes missing.

The solution is primarily deployed on the cloud but in some cases we deploy on-prem.

The most valuable features of the solution are the scalability and the free license of up to ten VMs.

As with all things, the solution can be improved by reducing the cost.

I have been using the solution for seven years.

The stability of the solution is an industry-standard and I give the stability a ten out of ten.

The solution is extremely scalable.

We have a few thousand people using the solution.

We are partners with Veeam Backup for Office 365, so we don't have any issues with their technical support.

The initial setup is straightforward because we use specialists.

We already have a shared platform, so bringing in new customers is very easy for us. We simply apply a license and bring the customers in.

The price of the solution is good. Veeam Backup for Office 365 is a low-priced solution, so it is scalable and is priced for the market, comparable to other solutions.

I give the solution a ten out of ten.

I work for an MSP and we have over 200 working technicians. We require ten people for the deployment and maintenance of the solution.

I recommend the solution. I also use the solution personally at home for free.

We use the solution primarily to protect data. 

We were not aware of the fact that Microsoft was not engaged, could not be, or we were not aware of the fact that it was not possible to engage the responsibility of Microsoft in case we lose or face corrupt data. We thought Microsoft was in charge of all the security and the workload protection. Since we have learned we are not fully protected, and after hearing of some bad experiences from friends, we started using this solution to protect our data and to be sure that no matter what happens, we can get our data from Office 365, and especially, Teams.

In the past, when someone was leaving the company, it was really difficult to keep his data without decommissioning the license allotted to this employee. Today, we can reuse the license. We are assured that the data is already safe.

With Veeam Backup for Office 365, it is possible to save an employee's mailbox and decommission the license to reuse it for another person without losing the data.

The most valuable feature is flexibility. It offers good retention of policy features. We have a lot of flexibility in terms of scheduling or setting our data retention policy. We can retain our data at our convenience, which is really useful.

It is very easy to set up the solution. 

The solution is very scalable.

The solution is stable.

It has a good help center.

The integration and the coverage of all the features related to the protection of Teams could be improved. With this solution, not all the elements of Teams are protected. You have all the data, however, since Teams interacts with many other pieces of software on the Office package, it's sometimes a bit complicated to recover all the functions simultaneously. For sure, you have the data, yet not all the functions. When you recover Teams, you have to, let's say, set some other settings manually. It would be really interesting to have all the processes automated since it's so time-consuming to do it manually.

I've used the solution for just under two years. I've used it for about 19 months so far. 

The solution is stable and reliable. There are no bugs or glitches. 

It is a scalable solution. 

The process of adding more users to extend your license is really easy. They're really reactive.

We have about 1,000 people on the solution right now.

Technical support is really helpful and responsive. The only downside is sometimes it takes a bit of time when we need keys changed. 

Neutral

I have not previously used a different solution. 

The product is very straightforward and simple to set up. You do not even need to be an expert to set it up. While the design is another story, the installation is really easy.

How long it takes to deploy depends on your existing architecture. It depends on how you want to integrate the product. If you are in a company with, let's say, 100 users, it could take you one hour to put it in place, without the time consumed by the design, as the most important part of the deployment is the design. It is the phase that takes a lot of time. That said, setting it up is very easy as soon as everything has been designed.

We did not need the help of any third party. 

The local teams did it. However, we have leveraged the knowledge base part of Veeam, called the help center. They have a lot of information there, which was really useful for us.

We have seen an ROI. We have been saved from incidents by this solution many times. We've avoided corruption of data, and we are not losing time thinking about how data could be protected. It's agile and we are protected well. 

We pay for licensing every year. The license is purchased for a specific number of users. You can have a license for one year or many years - up to five years, for example. 

We are a partner and customer.

We are not using the latest version of the solution. We haven't yet done the latest update. 

I'd recommend the solution to other users and organizations. 

This solution brought us a lot of flexibility on how we can manage and care about our data, as far as Office 365 is concerned.

I'd rate the solution eight out of ten.

Most of the time, the solution is primarily used for a VM backup from VMware.

The ease of use is great. 

The integrations with the storage vendors are useful. We have snapshot capabilities and stuff like that.

The setup was straightforward. 

It is a stable solution.

The scalability is great.

Currently, I'm working for Huawei and they dropped the support for Huawei, so that's an issue for us. The full storage is not supported anymore. We probably will need to evaluate another backup vendor now.

We would like a full Linux-based solution. They still use the management platform on Windows. It should maybe also have an appliance deployment or something like that, that is pre-configured.

I've been using the solution for about ten years now. 

It is quite stable and reliable. There are no issues. It doesn't have bugs or glitches. 

There should be separation of your backup network with your protection so that you have additional protection from ransomware. Potential new users should integrate it and look out for ransomware capabilities.

The solution scales well.

Mostly, I am the person on the solution. There may be an administrator as well. 

I worked a little bit with Commvault, and with Data Protector, however, that was almost ten years ago.

The integration with VMware was much better at the beginning than with the other products. Then there was a price, ease of use, and stuff like that that we also considered when switching.

The initial setup was very straightforward and simple. After 10 years, you know what the pitfalls are, so it's quite easy to manage implementations. So it's still an upgrade of an upgrade. The deployment takes a couple of days. 

You only need one person for deployment and maintenance. 

I work for integrators. I handle the initial setups of the solution myself. 

I didn't do the price calculation, however, the ROI has been good. I just do the initial budget and then I do not verify.

Users can pay a licensing fee on a monthly or yearly basis. It is becoming more and more expensive. I'd rate it a three out of five in terms of affordability.

There may be extra costs as well. You have to foresee the hardware to run it on and then store the backup. There may be costs around integrations.

I don't use it anymore for protection. It's just for testing and demonstration, and not for protection.

I'd rate the solution nine out of ten. 

The use case is to back up Office 365 data. The users want their data in Office 365 to be backed up because even Microsoft has some data protection limitations. There are cases where the data could be lost, and Microsoft will not take responsibility. It is the responsibility of the users to set up a proper backup. For example, if you have a malicious user deleting certain data, you can restore it yourself. That's a use case for Veeam Backup for Office 365.

It helps to ensure that you can always have your data restored. For example, if someone hacked your account and deleted all your data, you always have a way to restore it. 

It is easy to set up. You can use some functions to make sure you get the maximum bandwidth to do the backup. It has an option to bypass Microsoft network limitations and things like that.

Functionality-wise, it is better than most of its competitors. 

It requires quite an amount of infrastructure. You have to set up the instance, and you need to know quite a bit about Microsoft 365 authentication. For some customers, it is a challenge. 

It is also not cheap.

I have been working with this solution for a few months.

It is pretty good.

It is pretty flexible and scalable. You can set up servers and multiple proxies depending on your usage. It can handle a big volume of data.

In our company, we have less than 50 people. It is used by IT admins. Typically, you would need one or two people to do some routine tasks. For example, if a user deleted an email and wants to restore it, the user will call the IT admin to restore the email. 

I just set up two instances. It was not that hard. We have two or three people for deployment and maintenance.

Its cost is pretty high. I would rate it a three out of five in terms of pricing.

If you are a small company and you do not have too many resources, I would advise trying some backup service and not setting up your own backup infrastructure. You can use a SaaS service. There are some companies that provide Veeam backup as a service. They set it up for you and charge you a usage-based fee, which could be a cheaper option.

I would rate it an eight out of ten.

We use Veeam Backup for Office 365 to back up our data, such as mailboxes, OneDrive, or SharePoint. We are able to back up our data on-premises.

Veeam Backup for Office 365 has helped our organization by allowing us to keep our data safe. If we accidentally delete our date we can recover it. We had an incident where a user deleted accounts and emails and we were able to recover the data. 

The most valuable feature of Veeam Backup for Office 365 is the WAN accelerator. This feature allows for large amounts of data from one location to another. If the bandwidth in the environment is slow it makes the transfer slow but the WAN accelerator feature helps speed the transfer.

The solution provides support from one location to another, such as with Hyper-V and VMware.

The solution could improve by having the ability to back up without an agent installed on the system.

I have been Veeam Backup for Office 365 for approximately six months.

The solution is stable.

Veeam Backup for Office 365 is scalable.

I have used the support from Veeam Backup for Office 365.

I previously used Acronis Backup. When comparing Acronis Backup and Veeam Backup for Office 365,  Acronis Backup has an agentless deployment while Veeam Backup for Office 365 does not. Veeam Backup for Office 365 has the advantage of deployment and maintenance.

Acronis Backup provides a fully operational free trial to use the solution.

The initial setup of Veeam Backup for Office 365 is simple.

The process taken to do the implementation starts with the download of the agent from Veeam's website and a Veeam account that needs to be set up. Once the agent is downloaded you run it on the server with the global credentials the administrative privileges you will be able to access every service provided. For sample, SharePoint backup capabilities. The last stage is to import the data for backup and a plan. The full installations take approximately 10 minutes.

One person can do the backup of the solution.

The solution can be maintained by one person and it is not difficult.

I rate Veeam Backup for Office 365 a seven out of ten.

Veeam Backup for Office 365 has good security, and I also like the process they use for backups.

The initial setup of Veeam Backup for Office 365 is straightforward.

Pricing is an area for improvement, and I would rate it at five out of ten.

Overall, I would rate Veeam Backup for Office 365 at nine on a scale from one to ten.

The solution is used to backup customers' Office 365 data. It is not really an MSP product. It's on-premise. In order for you to comply with GDPR, if you are an MSP, the only reason to really do that is if you set it up in your own environment and on virtual machines and you literally have to lock yourself out of that machine and give the customer full access to it.

The other thing is, to comply with GDPR and with Veeam for Office 365, is the backups need to be encrypted. There's no encryption. What we did was we basically encrypted the hard drives that come from Bitlocker and only then did we get compliant with GDPR. That part was quite tricky. 

It works well if you are not in Europe. It's great if you are not an MSP.

The pricing is reasonable.

Technical support is great.

You cannot back up to a network share, you cannot back it up directly to the cloud location. To fix issues is quite tough with it.

I asked them before, not even long ago, "Okay, so can we back up now to a duplication?" and they still said, "No, still only to a local drive." Having it back up to more than a local drive would be ideal.

They need to enable the encryption of backups so that nobody can gain access unless they have encryption details. When you need to restore, you could then just pick the credentials from a saved credential that you do not have to manually enter. 

If there's a virtual machine or a machine that's extra storage, the potential that somebody else can log into your infrastructure and could potentially be malicious and destroy your entire infrastructure is very high. There's just a whole list of it. For that reason, if you're an MSP, stay away.

The reporting needs to be better.

I've used the solution from the time it was launched.

Sometimes the services crash and we just have to go in there. The problem is the reporting. Since it does not link to the lead service provider console, you do not know what is going on. So you have to literally monitor the thing manually. There's no real reporting of the actual machine, and since it has to be deployed on the physical machine, that's your limitation. 

It is not really scalable. It's only Windows-compliant. You cannot install it on anything else. 

We have about 50 virtual machines. We're actually running at a loss.

The support for it is good. They basically do what they need to do. They are very quick to help.

Neutral

Initially, the setup is straightforward. However, once compliance is in play, it gets complex. 

The initial deployment was quite quick. We just basically installed it. It takes about an hour or so, and that's very quick for backup notification. The actual configuration was initially quite quick, so you can set it up very quickly. 

If you do not need to comply with GDPR, you are fine. The minute you start to comply with GDPR, it becomes very complex, and there are a lot of extra tweaks and stuff that you need to do in order to do that.

To set it up, you just install it on a machine and add your Office 365 admin credentials. Then you get a list of what you want. You just pick the accounts that you want to protect and click next and select your backup application which has to be a physical volume. It starts backing up, eventually.

The licensing of it is quite cost-effective. However, if you need to comply with GDPR, for you as an MSP, it can become quite expensive since you literally have to give the customer some of your infrastructure to do that.

Currently, everything is moved to VMware licensing, which is month to month.

If you are not staying in Europe and you want to use it, that's awesome, go for it. If you are an MSP, don't use it.

I'd advise, if you're an MSP, don't use it. It's only going to give you headaches. That said, if you are not an MSP and you have a direct client, this will be a great tool for you to basically download or make a copy of your 365 environments. The cost is not too bad. Just make sure that the virtual machine has got enough space - probably double the amount of space that your current Office 365 environment is taking up - to make space for you to have incremental space. Otherwise, you'll have a bit of a problem.

Considering its limitations, including local backups, not really good reporting, and no encryption, I would rate the product at around a four out of ten.