Veeam Data Cloud for Microsoft 365 Reviews

Veeam Backup for Office 365 has good security, and I also like the process they use for backups.

The initial setup of Veeam Backup for Office 365 is straightforward.

Pricing is an area for improvement, and I would rate it at five out of ten.

Overall, I would rate Veeam Backup for Office 365 at nine on a scale from one to ten.

The solution is used to backup customers' Office 365 data. It is not really an MSP product. It's on-premise. In order for you to comply with GDPR, if you are an MSP, the only reason to really do that is if you set it up in your own environment and on virtual machines and you literally have to lock yourself out of that machine and give the customer full access to it.

The other thing is, to comply with GDPR and with Veeam for Office 365, is the backups need to be encrypted. There's no encryption. What we did was we basically encrypted the hard drives that come from Bitlocker and only then did we get compliant with GDPR. That part was quite tricky. 

It works well if you are not in Europe. It's great if you are not an MSP.

The pricing is reasonable.

Technical support is great.

You cannot back up to a network share, you cannot back it up directly to the cloud location. To fix issues is quite tough with it.

I asked them before, not even long ago, "Okay, so can we back up now to a duplication?" and they still said, "No, still only to a local drive." Having it back up to more than a local drive would be ideal.

They need to enable the encryption of backups so that nobody can gain access unless they have encryption details. When you need to restore, you could then just pick the credentials from a saved credential that you do not have to manually enter. 

If there's a virtual machine or a machine that's extra storage, the potential that somebody else can log into your infrastructure and could potentially be malicious and destroy your entire infrastructure is very high. There's just a whole list of it. For that reason, if you're an MSP, stay away.

The reporting needs to be better.

I've used the solution from the time it was launched.

Sometimes the services crash and we just have to go in there. The problem is the reporting. Since it does not link to the lead service provider console, you do not know what is going on. So you have to literally monitor the thing manually. There's no real reporting of the actual machine, and since it has to be deployed on the physical machine, that's your limitation. 

It is not really scalable. It's only Windows-compliant. You cannot install it on anything else. 

We have about 50 virtual machines. We're actually running at a loss.

The support for it is good. They basically do what they need to do. They are very quick to help.

Neutral

Initially, the setup is straightforward. However, once compliance is in play, it gets complex. 

The initial deployment was quite quick. We just basically installed it. It takes about an hour or so, and that's very quick for backup notification. The actual configuration was initially quite quick, so you can set it up very quickly. 

If you do not need to comply with GDPR, you are fine. The minute you start to comply with GDPR, it becomes very complex, and there are a lot of extra tweaks and stuff that you need to do in order to do that.

To set it up, you just install it on a machine and add your Office 365 admin credentials. Then you get a list of what you want. You just pick the accounts that you want to protect and click next and select your backup application which has to be a physical volume. It starts backing up, eventually.

The licensing of it is quite cost-effective. However, if you need to comply with GDPR, for you as an MSP, it can become quite expensive since you literally have to give the customer some of your infrastructure to do that.

Currently, everything is moved to VMware licensing, which is month to month.

If you are not staying in Europe and you want to use it, that's awesome, go for it. If you are an MSP, don't use it.

I'd advise, if you're an MSP, don't use it. It's only going to give you headaches. That said, if you are not an MSP and you have a direct client, this will be a great tool for you to basically download or make a copy of your 365 environments. The cost is not too bad. Just make sure that the virtual machine has got enough space - probably double the amount of space that your current Office 365 environment is taking up - to make space for you to have incremental space. Otherwise, you'll have a bit of a problem.

Considering its limitations, including local backups, not really good reporting, and no encryption, I would rate the product at around a four out of ten.

The solution is used to keep files for posterity, in case of disaster recovery, in case of restoring something that goes missing.

The solution is primarily deployed on the cloud but in some cases we deploy on-prem.

The most valuable features of the solution are the scalability and the free license of up to ten VMs.

As with all things, the solution can be improved by reducing the cost.

I have been using the solution for seven years.

The stability of the solution is an industry-standard and I give the stability a ten out of ten.

The solution is extremely scalable.

We have a few thousand people using the solution.

We are partners with Veeam Backup for Office 365, so we don't have any issues with their technical support.

The initial setup is straightforward because we use specialists.

We already have a shared platform, so bringing in new customers is very easy for us. We simply apply a license and bring the customers in.

The price of the solution is good. Veeam Backup for Office 365 is a low-priced solution, so it is scalable and is priced for the market, comparable to other solutions.

I give the solution a ten out of ten.

I work for an MSP and we have over 200 working technicians. We require ten people for the deployment and maintenance of the solution.

I recommend the solution. I also use the solution personally at home for free.

Most of the time, the solution is primarily used for a VM backup from VMware.

The ease of use is great. 

The integrations with the storage vendors are useful. We have snapshot capabilities and stuff like that.

The setup was straightforward. 

It is a stable solution.

The scalability is great.

Currently, I'm working for Huawei and they dropped the support for Huawei, so that's an issue for us. The full storage is not supported anymore. We probably will need to evaluate another backup vendor now.

We would like a full Linux-based solution. They still use the management platform on Windows. It should maybe also have an appliance deployment or something like that, that is pre-configured.

I've been using the solution for about ten years now. 

It is quite stable and reliable. There are no issues. It doesn't have bugs or glitches. 

There should be separation of your backup network with your protection so that you have additional protection from ransomware. Potential new users should integrate it and look out for ransomware capabilities.

The solution scales well.

Mostly, I am the person on the solution. There may be an administrator as well. 

I worked a little bit with Commvault, and with Data Protector, however, that was almost ten years ago.

The integration with VMware was much better at the beginning than with the other products. Then there was a price, ease of use, and stuff like that that we also considered when switching.

The initial setup was very straightforward and simple. After 10 years, you know what the pitfalls are, so it's quite easy to manage implementations. So it's still an upgrade of an upgrade. The deployment takes a couple of days. 

You only need one person for deployment and maintenance. 

I work for integrators. I handle the initial setups of the solution myself. 

I didn't do the price calculation, however, the ROI has been good. I just do the initial budget and then I do not verify.

Users can pay a licensing fee on a monthly or yearly basis. It is becoming more and more expensive. I'd rate it a three out of five in terms of affordability.

There may be extra costs as well. You have to foresee the hardware to run it on and then store the backup. There may be costs around integrations.

I don't use it anymore for protection. It's just for testing and demonstration, and not for protection.

I'd rate the solution nine out of ten. 

We have many customers that are using Veeam Backup for replication and for disaster recovery sites. All our customers use Veeam Backup.

We use it for Nutanix as well. We have many clients that have Nutanix and use Veeam Backup to replicate workloads to another site, a backup or DR site.

We work with Veeam Backup for Office 365. We have two products that we back up. We back up workloads in Azure and Office to on-premise with Veeam for Office.

The solution does good backups.

It is stable.

The scalability is good. 

The problem that we have is that it's slow. We need bandwidth or we can't do full backup. We can't do a full backup a week. The only corporation backup is incremental and we haven't the option or the feature to do a full backup in the middle of the week. That's our problem. We call Microsoft to give us the bandwidth, however, Office doesn't integrate acceleration traffic to compress traffic. That's the problem of Veeam for Office.

They could include WAN acceleration to compress the traffic to make things faster.

We'd also like the option to do a full backup at any time, like in Veeam Backup and Replication.

Support is very slow. 

We've been using the solution for one year.

The solution is always stable. There are no bugs or glitches. It doesn't crash or freeze. 

The product scales well. It's very easy to expand. 

We tend to work with small and medium-sized organizations. 

The support is quite bad. They advise too late. When we call for support, it really does take far too long for a response. Many other providers are faster.

We've used Acronis and Naviko as well. Veeam is better.

The price is moderate. Acronis is much cheaper than Veeam. Naviko and IQ are also pricey.

I can't speak to the exact costs of the solution. 

We are reseller in Morocco. We are Veeam partners.

I would rate the solution six out of ten. 

The use case is to back up Office 365 data. The users want their data in Office 365 to be backed up because even Microsoft has some data protection limitations. There are cases where the data could be lost, and Microsoft will not take responsibility. It is the responsibility of the users to set up a proper backup. For example, if you have a malicious user deleting certain data, you can restore it yourself. That's a use case for Veeam Backup for Office 365.

It helps to ensure that you can always have your data restored. For example, if someone hacked your account and deleted all your data, you always have a way to restore it. 

It is easy to set up. You can use some functions to make sure you get the maximum bandwidth to do the backup. It has an option to bypass Microsoft network limitations and things like that.

Functionality-wise, it is better than most of its competitors. 

It requires quite an amount of infrastructure. You have to set up the instance, and you need to know quite a bit about Microsoft 365 authentication. For some customers, it is a challenge. 

It is also not cheap.

I have been working with this solution for a few months.

It is pretty good.

It is pretty flexible and scalable. You can set up servers and multiple proxies depending on your usage. It can handle a big volume of data.

In our company, we have less than 50 people. It is used by IT admins. Typically, you would need one or two people to do some routine tasks. For example, if a user deleted an email and wants to restore it, the user will call the IT admin to restore the email. 

I just set up two instances. It was not that hard. We have two or three people for deployment and maintenance.

Its cost is pretty high. I would rate it a three out of five in terms of pricing.

If you are a small company and you do not have too many resources, I would advise trying some backup service and not setting up your own backup infrastructure. You can use a SaaS service. There are some companies that provide Veeam backup as a service. They set it up for you and charge you a usage-based fee, which could be a cheaper option.

I would rate it an eight out of ten.

If you have any virtualization solution, you don't have to have a VM solution for Linux. We don't need to go through an agent for a physical server. I've only done one integration one time for Office.

It is very easy to integrate. You can do it very fast.

With the latest version, you can back up directly to the cloud without having to do it on-prem, which saves money. 

The integration is very easy. It's fast and straightforward. The product is pretty straightforward to deploy.

It is stable.

Microsoft already gives backup features, and therefore they don't need to go for another backup solution. 

I don't have any notes for improvements. 

It is only for Office, not for other platforms. 

It's a new product. It's not mature. It might need more cloud capacity.

I've used the solution for one year. 

The solution is stable. I'd rate it eight out of ten. There are no bugs or glitches, and it doesn't crash or freeze. It is reliable.

This is a simple backup for Office 365. It doesn't need to be scalable. 

We haven't dealt with technical support.

The solution is very easy to set up. Once you start, you just click through and enter information about storage, user name, and password. 

We are integrators and can help clients set it up. Anyone with good Microsoft knowledge can handle the setup.

The pricing is acceptable. It's not overly expensive. I'd rate the pricing nine out of ten.

I'd rate the solution nine out of ten.

I'd recommend the solution to others.

Users should not rely on Microsoft. They need to have another local solution to handle backups outside of Microsoft.

When we work with physical infrastructure, we use a Veeam agent to protect that workload, but we use Veeam for Office 365 to protect workloads in 365. 

The most valuable feature is the built-in integration with Office 365, which helps us protect email accounts and servers. We use it on virtual servers on the cloud with Azure, or we can use an agent on physical servers.

A while back, I had some trouble using the agent. It might be a problem with older versions. Sometimes, I also have issues installing or making backups from the console to that type of operating system.

I started using Veeam for 365 around a year ago.

I rate Veeam eight out of 10 for stability.

I rate Veeam Backup for 365 nine out of 10 for scalability.

I rate Veeam support seven out of 10. 

Neutral

Setting up Veeam is easy and intuitive. One or two people can deploy it depending on the number of devices or the workload. 

I rate Veeam eight out of 10 for affordability. 

I rate Veeam Backup for Office 365 eight out of 10 overall. Veeam works and is so straightforward. I can recommend it.