Veeam Data Cloud for Microsoft 365 Reviews

Our primary use case for this solution is to back up and restore from the cloud to on-premises.

The feature that helps keep data in the email and OneDrive is valuable.

When working with this solution, doing backups on-premises to the traditional storage is done with no compression and duplication. So if you use a device to back up with compression and duplication, the solution doesn't work. Hence, this is an improvement that can be made. Additionally, the console management system can be improved.

We have been using the solution for 14 years and are currently using the Enterprise Plus version.

The solution is stable.

The solution is scalable.

The customer service and support team are good. I rate them a nine out of ten.

I cannot comment on the initial setup complexity because a different department handled it. One engineer is required for implementation.

I rate the solution a nine out of ten. The solution is good, but the console management can be improved, and the new feature could include compression and duplication features. I advise new users to ensure they have a lot of space before using the solution because it's not optimized with compression and duplication features.

We use the solution primarily to protect data. 

We were not aware of the fact that Microsoft was not engaged, could not be, or we were not aware of the fact that it was not possible to engage the responsibility of Microsoft in case we lose or face corrupt data. We thought Microsoft was in charge of all the security and the workload protection. Since we have learned we are not fully protected, and after hearing of some bad experiences from friends, we started using this solution to protect our data and to be sure that no matter what happens, we can get our data from Office 365, and especially, Teams.

In the past, when someone was leaving the company, it was really difficult to keep his data without decommissioning the license allotted to this employee. Today, we can reuse the license. We are assured that the data is already safe.

With Veeam Backup for Office 365, it is possible to save an employee's mailbox and decommission the license to reuse it for another person without losing the data.

The most valuable feature is flexibility. It offers good retention of policy features. We have a lot of flexibility in terms of scheduling or setting our data retention policy. We can retain our data at our convenience, which is really useful.

It is very easy to set up the solution. 

The solution is very scalable.

The solution is stable.

It has a good help center.

The integration and the coverage of all the features related to the protection of Teams could be improved. With this solution, not all the elements of Teams are protected. You have all the data, however, since Teams interacts with many other pieces of software on the Office package, it's sometimes a bit complicated to recover all the functions simultaneously. For sure, you have the data, yet not all the functions. When you recover Teams, you have to, let's say, set some other settings manually. It would be really interesting to have all the processes automated since it's so time-consuming to do it manually.

I've used the solution for just under two years. I've used it for about 19 months so far. 

The solution is stable and reliable. There are no bugs or glitches. 

It is a scalable solution. 

The process of adding more users to extend your license is really easy. They're really reactive.

We have about 1,000 people on the solution right now.

Technical support is really helpful and responsive. The only downside is sometimes it takes a bit of time when we need keys changed. 

Neutral

I have not previously used a different solution. 

The product is very straightforward and simple to set up. You do not even need to be an expert to set it up. While the design is another story, the installation is really easy.

How long it takes to deploy depends on your existing architecture. It depends on how you want to integrate the product. If you are in a company with, let's say, 100 users, it could take you one hour to put it in place, without the time consumed by the design, as the most important part of the deployment is the design. It is the phase that takes a lot of time. That said, setting it up is very easy as soon as everything has been designed.

We did not need the help of any third party. 

The local teams did it. However, we have leveraged the knowledge base part of Veeam, called the help center. They have a lot of information there, which was really useful for us.

We have seen an ROI. We have been saved from incidents by this solution many times. We've avoided corruption of data, and we are not losing time thinking about how data could be protected. It's agile and we are protected well. 

We pay for licensing every year. The license is purchased for a specific number of users. You can have a license for one year or many years - up to five years, for example. 

We are a partner and customer.

We are not using the latest version of the solution. We haven't yet done the latest update. 

I'd recommend the solution to other users and organizations. 

This solution brought us a lot of flexibility on how we can manage and care about our data, as far as Office 365 is concerned.

I'd rate the solution eight out of ten.

Most of the time, the solution is primarily used for a VM backup from VMware.

The ease of use is great. 

The integrations with the storage vendors are useful. We have snapshot capabilities and stuff like that.

The setup was straightforward. 

It is a stable solution.

The scalability is great.

Currently, I'm working for Huawei and they dropped the support for Huawei, so that's an issue for us. The full storage is not supported anymore. We probably will need to evaluate another backup vendor now.

We would like a full Linux-based solution. They still use the management platform on Windows. It should maybe also have an appliance deployment or something like that, that is pre-configured.

I've been using the solution for about ten years now. 

It is quite stable and reliable. There are no issues. It doesn't have bugs or glitches. 

There should be separation of your backup network with your protection so that you have additional protection from ransomware. Potential new users should integrate it and look out for ransomware capabilities.

The solution scales well.

Mostly, I am the person on the solution. There may be an administrator as well. 

I worked a little bit with Commvault, and with Data Protector, however, that was almost ten years ago.

The integration with VMware was much better at the beginning than with the other products. Then there was a price, ease of use, and stuff like that that we also considered when switching.

The initial setup was very straightforward and simple. After 10 years, you know what the pitfalls are, so it's quite easy to manage implementations. So it's still an upgrade of an upgrade. The deployment takes a couple of days. 

You only need one person for deployment and maintenance. 

I work for integrators. I handle the initial setups of the solution myself. 

I didn't do the price calculation, however, the ROI has been good. I just do the initial budget and then I do not verify.

Users can pay a licensing fee on a monthly or yearly basis. It is becoming more and more expensive. I'd rate it a three out of five in terms of affordability.

There may be extra costs as well. You have to foresee the hardware to run it on and then store the backup. There may be costs around integrations.

I don't use it anymore for protection. It's just for testing and demonstration, and not for protection.

I'd rate the solution nine out of ten. 

We have many customers that are using Veeam Backup for replication and for disaster recovery sites. All our customers use Veeam Backup.

We use it for Nutanix as well. We have many clients that have Nutanix and use Veeam Backup to replicate workloads to another site, a backup or DR site.

We work with Veeam Backup for Office 365. We have two products that we back up. We back up workloads in Azure and Office to on-premise with Veeam for Office.

The solution does good backups.

It is stable.

The scalability is good. 

The problem that we have is that it's slow. We need bandwidth or we can't do full backup. We can't do a full backup a week. The only corporation backup is incremental and we haven't the option or the feature to do a full backup in the middle of the week. That's our problem. We call Microsoft to give us the bandwidth, however, Office doesn't integrate acceleration traffic to compress traffic. That's the problem of Veeam for Office.

They could include WAN acceleration to compress the traffic to make things faster.

We'd also like the option to do a full backup at any time, like in Veeam Backup and Replication.

Support is very slow. 

We've been using the solution for one year.

The solution is always stable. There are no bugs or glitches. It doesn't crash or freeze. 

The product scales well. It's very easy to expand. 

We tend to work with small and medium-sized organizations. 

The support is quite bad. They advise too late. When we call for support, it really does take far too long for a response. Many other providers are faster.

We've used Acronis and Naviko as well. Veeam is better.

The price is moderate. Acronis is much cheaper than Veeam. Naviko and IQ are also pricey.

I can't speak to the exact costs of the solution. 

We are reseller in Morocco. We are Veeam partners.

I would rate the solution six out of ten. 

The use case is to back up Office 365 data. The users want their data in Office 365 to be backed up because even Microsoft has some data protection limitations. There are cases where the data could be lost, and Microsoft will not take responsibility. It is the responsibility of the users to set up a proper backup. For example, if you have a malicious user deleting certain data, you can restore it yourself. That's a use case for Veeam Backup for Office 365.

It helps to ensure that you can always have your data restored. For example, if someone hacked your account and deleted all your data, you always have a way to restore it. 

It is easy to set up. You can use some functions to make sure you get the maximum bandwidth to do the backup. It has an option to bypass Microsoft network limitations and things like that.

Functionality-wise, it is better than most of its competitors. 

It requires quite an amount of infrastructure. You have to set up the instance, and you need to know quite a bit about Microsoft 365 authentication. For some customers, it is a challenge. 

It is also not cheap.

I have been working with this solution for a few months.

It is pretty good.

It is pretty flexible and scalable. You can set up servers and multiple proxies depending on your usage. It can handle a big volume of data.

In our company, we have less than 50 people. It is used by IT admins. Typically, you would need one or two people to do some routine tasks. For example, if a user deleted an email and wants to restore it, the user will call the IT admin to restore the email. 

I just set up two instances. It was not that hard. We have two or three people for deployment and maintenance.

Its cost is pretty high. I would rate it a three out of five in terms of pricing.

If you are a small company and you do not have too many resources, I would advise trying some backup service and not setting up your own backup infrastructure. You can use a SaaS service. There are some companies that provide Veeam backup as a service. They set it up for you and charge you a usage-based fee, which could be a cheaper option.

I would rate it an eight out of ten.

We primarily use the solution as a backup for our Microsoft items.

The way it backs up personal files is great.

Its initial setup is pretty easy.

The product is stable.

This is a cloud solution, and the speed can be slow sometimes. We want to try to see if somebody else can give us a solution that will be better with speed and maybe affordable or not too expensive.

Veeam is working with this called immutable backup. We have no immutable backup solution in the product for files or Microsoft 365. It is not immutable right now. They were releasing a new version soon this year. After the summer, it will be exciting to see what new releases will be there.

We’ve used the solution for about three years.

It's stable. I have no big issues with running it. We run mostly on our own hardware, so we store a backup on in-house hardware. It's not stored in the cloud right now.

We have three people on the solution currently. Just the IT department handles it.

It is possible to actually scale out more than we actually do since we have been very in-house to keep control over cost. That said, we can actually scale out to cloud storage without any problems with that. It's built into the solution. It's pretty scalable.

Technical support is helpful. However, we are not using the support very often. We have talked with the sellers and rarely are talking with support. I have not had many discussions with the support team. That said, they solved the case when we had some problems some time ago.

We did not previously use a different solution.

It’s straightforward to set up. It’s very, very easy. It is up and running within the same day as they offer a quick deployment.

We handled the setup ourselves. We did not need any assistance from any outside contractors.

We pay some amount yearly. We have a three-year support agreement, and we maybe pay one cost a year. We don't have to pay all of it at the same time and spread it over three years.

We have 2000 users and pay about $10,000. It may be a little bit more per year. We have an education institute and may have fewer expenses. If you are an educational institution, you get some cheaper pricing.

We need to buy the hardware, of course.

We have a support agreement with this solution that will be ended about three months from now, and we will have to renew it. However, we have been talking to Rubrik as another option to see how they sell the M365 backup. We are in our discussion to see if that will be something worth doing as we struggle with the speed.

We tend to use the latest version of the solution. We have a support agreement and try to upgrade to the latest version.

Potential new users need to check out how easy it is to manage the solution. It's pretty easy to understand. However, if you need a backup solution, if you want one copy per day, per week, per month, per year, it might be that you can find other solutions that are easier to understand to set up. With Veeam, you have to think about it.

I’d rate the solution seven out of ten.

We are using Veeam Backup for Office 365 to store backups of files, such as pictures that we use and personal files.

The most valuable feature of Veeam Backup for Office 365 is the ease of use. You only need to create a folder in your drive and it's as simple as dragging and dropping files to store them.

I have been using Veeam Backup for Office 365 for approximately one year.

Veeam Backup for Office 365 is a stable solution.

I have not tested the scalability of Veeam Backup for Office 365 because I have not reached the one terabyte limit I have.

The solution could improve scalability, both in terms of more storage and users. These two attributes are quite important when you talk about good scalability. 

We have four or five people using this solution.

I have not had any issues with the need to contact support.

I have not used another solution other than Veeam Backup for Office 365.

The initial setup of Veeam Backup for Office 365 was simple. It took approximately five minutes.

There is an annual license required to use Veeam Backup for Office 365.

For the number of users and amount of storage you receive, it is not expensive.

I would recommend this solution to others.

I rate Veeam Backup for Office 365 a nine out of ten.

We use Veeam because — while Microsoft provides a terrific environment called Office 365 — they do not back up files that are stored there. The files most customers are concerned about are OneDrive and SharePoint files, but they often overlook their mailboxes and the Exchange piece of Office 365. It is the customer's responsibility to actually back that data up, which Microsoft does not do a good job in sharing with you. We had moved all of our file server shares to OneDrive and SharePoint, and we were just over a terabyte of data. To make sure they were being backed up properly, I implemented Veeam Office 365 Backup.  

It has given us some peace of mind when it comes to backing up Office 365 files that Microsoft does not include in the 365 backup structure.  

What I like in this particular module within Veeam is that it allows you to restore mailboxes selectively. Instead of having to restore all the mailboxes that you have backed up, you can be more targeted. Let's say you had a request from the vice president to get their entire mailbox restored. They are typically the guys who blow up their mailboxes. I could restore just their mailbox from the backup and no one else's. But it gets even more granular as I can also restore individual folders inside their mailbox. It gives you a lot of flexibility in terms of what you are able to restore.  

In SharePoint and OneDrive, you are able to restore down to the file level, which is really handy. It gives you a lot of restore options. Their GUI is just stupid easy to use. You basically go in, you browse the different modules — whether it is Exchange or SharePoint or OneDrive as the parent — you click on your tenant name, then you go to exchange the mailboxes, and then you go under the individual user that you want to restore. That could be the whole mailbox, or a folder, or whatever. It just takes a couple of clicks and it is done. It just works.  

One of the things that should probably be improved is the pricing model. The price is based on a per-user charge. I wish that was not the case because it is not really in use by most of the users. It is not all that often that people need something restored. I do not know how they would change it exactly, but it just does not seem appropriate. If they can change their pricing model, that is only going to help to get more people to adopt it. They could make it more affordable.  

A better pricing model would just make sense and be better for some companies. We do not have an issue, thank goodness. But some companies might be a little bit strapped for cash. As a solution that completes their backup regimen, it is a requirement whether they know it or not. You hate to see the pricing make the decision and exclude people from something that they essentially need. If they could make it more affordable, that would be better for everybody.  

As far as adding features, unless Office changes, they do not need to change their feature set. It is already feature-rich. It has a really nice GUI and it is very easy to manage once you get logged in. So no, right now I would not change anything. Change is not always a good thing.  

I have been using Veeam backup for a couple of years.  

The stability of the system is awesome. It all depends on what the underlying operating system is. If you are running a Windows Server, that is your biggest worry. But if you are doing all of this in Linux, then it is solid.  

The application itself is solid. You do not have to upgrade memory. You do not have to do anything like that. It is very solid. Assuming your underlying OS is running well — even if it is Windows — and you have got the current version, that is great. The product itself is very stable. I think Veeam goes a long way to validate and test this product before they send it out to the market. I find it to be very good and reliable.  

As to scalability, right now, if you wanted to expand usage because you have more users, you have to buy more licenses. There is really no limit. The only limit is your wallet. That is also why I like the idea of a different licensing model: so I do not have to constantly consider the number of licenses. That cost depends on how many people you are going to onboard just makes it cumbersome. You could pay upfront each year, and try to figure out how many licenses we are going to need, but that is just a guess. We do that and I have never taken licenses back, so I do not know how good Veeam would be with that type of request. But that is another reason why a different licensing model makes sense: it would allow me to scale a little bit easier. You change the number of users in an organization far more frequently than you change the number of cores.  

Currently, in our organization, I would say there are about 50 or 60 users on Veeam Office 365 Backup. I would call that relatively small. Veeam has lots of other companies as customers that are way larger. There are integrators out there that include this stuff in modeling for companies big and small. I'm pretty confident that it scales easily even for large organizations.  

We do not have anybody on staff to deploy and maintain the system. It is just another part of the architecture and one of the many hats that we all wear. After the set up is done, it is just a part of the monitoring checklist. You come in and get yourself all squared away. You check the backups — what completed, and what did not — then you check these backups to be sure everything backed up successfully. If it did, that is great. If not, you have to find out why. We have internal policies behind how we address failed backups. So there are a certain number of retries that we do before it leads to having to really research a failure as an issue.  

I have used the tech support for the product. They are all very good. They have a great website and there are a lot of self-help documents. That is typically what they point you to when you need assistance. But all you have to say is that you are not really so technical and you need a walk-through — even if it is stretching the truth a little bit — and they will help you out. Somebody doing the installation could download the right document, but even then they will walk you through it. It is quick and hardly takes them any time anyway.  

Of the other software that I used prior to Veeam for backup or recovery solutions, probably the most relevant is NetBackup from Veritas. We used the Veritas NetBackup Appliance. Veeam for Office 365 is more targeted.  

The setup for the product was straight forward. The actual deployment of the product was very quick. I would say it was inside of 20 minutes. After the installation, it has to go out and discover all the mailboxes and folders and stuff, and that can take a couple of hours. So I would say the amount of time it took in total was probably two or three hours. The actual keyboard time, was about 20 minutes. It depends a bit on how big the environment is. If you have a huge environment then it will take more than two hours to do all the discovery.  

We did the implementation all by ourselves. We did not need anything like an integrator or tech support or help from the vendor.  

I think the pricing model is wrong. Veeam itself is licensed according to the number of cores you have on your system. Maybe in pricing the backup solution they could just match that same model. So instead of having the Veeam license — which you have to have in order to use the Office 365 backup — and tacking on a per-user charge, they could base the cost on the CPU cores instead. Just tell clients that if they want the additional Office 365 Backup option it increases the cost by whatever amount pr billing period. It simplifies billing and cost tracking. Anything they could do to lower the actual cost of using the product would be good.  

But in the end, right now, the Office 365 Backup component is licensed separately per user. It works in conjunction with the basic Veeam license so you need that too, but it is a separate tool in terms of licensing. You can not get it independently.  

Before choosing this product, we did not actually evaluate any competition, which is not the usual due diligence. Veeam does not really have competition in the Office 365 Backup space. That really made the decision a slam dunk for me. It was the one product that solved the issue and it works.  

On a scale from one to ten where one is the worst and ten is the best, I would rate Veeam Backup for Office 365 as a seven or eight. Choosing between the two, I give it a seven. I have to ding them a little bit because of the licensing. I am really not thrilled with that.  

We use the product as a data backup tool for Office 365.

Veeam Backup for Microsoft 365 is reliable and easy to use.

There could be integration with monitoring tools. They should include some more options to send alerts in existing monitoring software.

We have been using Veeam Backup for Microsoft 365 for three years.

It is a very stable product.

The product has flexible scalability. It is suitable for medium and enterprise businesses. I rate its scalability a seven out of ten.

The initial setup is straightforward. I rate the process a nine. It takes less than a day to complete.

It is an expensive product, and there is an additional cost involved in purchasing hardware. I rate the pricing an eight out of ten.

I rate Veeam Backup for Microsoft 365 a seven out of ten. I advise others to look for more secure products.

The use case differs from customer to customer.

It’s amazing how the solution helps restore old data.

The solution needs to introduce more features. The basic features are not enough.

I have been using the solution for six years.

The product’s stability is good.

I rate the scalability a nine out of ten.

The technical support is good.

The initial setup is easy.

The solution is not expensive.

I have my own data center. I don't implement it in Azure. I might recommend the solution to others. Overall, I rate the solution an eight or nine out of ten.