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Senior Engineer at MRB Secure
Real User
Feb 3, 2023
Reasonable pricing but has no encryption and the reporting is lacking
Pros and Cons
  • "The pricing is reasonable."
  • "They need to enable the encryption of backups so that nobody can gain access unless they have encryption details."

What is our primary use case?

The solution is used to backup customers' Office 365 data. It is not really an MSP product. It's on-premise. In order for you to comply with GDPR, if you are an MSP, the only reason to really do that is if you set it up in your own environment and on virtual machines and you literally have to lock yourself out of that machine and give the customer full access to it.

The other thing is, to comply with GDPR and with Veeam for Office 365, is the backups need to be encrypted. There's no encryption. What we did was we basically encrypted the hard drives that come from Bitlocker and only then did we get compliant with GDPR. That part was quite tricky. 

What is most valuable?

It works well if you are not in Europe. It's great if you are not an MSP.

The pricing is reasonable.

Technical support is great.

What needs improvement?

You cannot back up to a network share, you cannot back it up directly to the cloud location. To fix issues is quite tough with it.

I asked them before, not even long ago, "Okay, so can we back up now to a duplication?" and they still said, "No, still only to a local drive." Having it back up to more than a local drive would be ideal.

They need to enable the encryption of backups so that nobody can gain access unless they have encryption details. When you need to restore, you could then just pick the credentials from a saved credential that you do not have to manually enter. 

If there's a virtual machine or a machine that's extra storage, the potential that somebody else can log into your infrastructure and could potentially be malicious and destroy your entire infrastructure is very high. There's just a whole list of it. For that reason, if you're an MSP, stay away.

The reporting needs to be better.

For how long have I used the solution?

I've used the solution from the time it was launched.

Buyer's Guide
Veeam Data Cloud for Microsoft 365
May 2026
Learn what your peers think about Veeam Data Cloud for Microsoft 365. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
900,747 professionals have used our research since 2012.

What do I think about the stability of the solution?

Sometimes the services crash and we just have to go in there. The problem is the reporting. Since it does not link to the lead service provider console, you do not know what is going on. So you have to literally monitor the thing manually. There's no real reporting of the actual machine, and since it has to be deployed on the physical machine, that's your limitation. 

What do I think about the scalability of the solution?

It is not really scalable. It's only Windows-compliant. You cannot install it on anything else. 

We have about 50 virtual machines. We're actually running at a loss.

How are customer service and support?

The support for it is good. They basically do what they need to do. They are very quick to help.

How was the initial setup?

Initially, the setup is straightforward. However, once compliance is in play, it gets complex. 

The initial deployment was quite quick. We just basically installed it. It takes about an hour or so, and that's very quick for backup notification. The actual configuration was initially quite quick, so you can set it up very quickly. 

If you do not need to comply with GDPR, you are fine. The minute you start to comply with GDPR, it becomes very complex, and there are a lot of extra tweaks and stuff that you need to do in order to do that.

To set it up, you just install it on a machine and add your Office 365 admin credentials. Then you get a list of what you want. You just pick the accounts that you want to protect and click next and select your backup application which has to be a physical volume. It starts backing up, eventually.

What's my experience with pricing, setup cost, and licensing?

The licensing of it is quite cost-effective. However, if you need to comply with GDPR, for you as an MSP, it can become quite expensive since you literally have to give the customer some of your infrastructure to do that.

Currently, everything is moved to VMware licensing, which is month to month.

What other advice do I have?

If you are not staying in Europe and you want to use it, that's awesome, go for it. If you are an MSP, don't use it.

I'd advise, if you're an MSP, don't use it. It's only going to give you headaches. That said, if you are not an MSP and you have a direct client, this will be a great tool for you to basically download or make a copy of your 365 environments. The cost is not too bad. Just make sure that the virtual machine has got enough space - probably double the amount of space that your current Office 365 environment is taking up - to make space for you to have incremental space. Otherwise, you'll have a bit of a problem.

Considering its limitations, including local backups, not really good reporting, and no encryption, I would rate the product at around a four out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Hugo Morillo - PeerSpot reviewer
Datacenter & Infrastructure Guru at ITGES
Real User
Jan 29, 2023
It's an intuitive solution to easily protect workloads on the cloud
Pros and Cons
  • "The most valuable feature is the built-in integration with Office 365, which helps us protect email accounts and servers. We use it on virtual servers on the cloud with Azure, or we can use an agent on physical servers."
  • "A while back, I had some trouble using the agent. It might be a problem with older versions. Sometimes, I also have issues installing or making backups from the console to that type of operating system."

What is our primary use case?

When we work with physical infrastructure, we use a Veeam agent to protect that workload, but we use Veeam for Office 365 to protect workloads in 365. 

What is most valuable?

The most valuable feature is the built-in integration with Office 365, which helps us protect email accounts and servers. We use it on virtual servers on the cloud with Azure, or we can use an agent on physical servers.

What needs improvement?

A while back, I had some trouble using the agent. It might be a problem with older versions. Sometimes, I also have issues installing or making backups from the console to that type of operating system.

For how long have I used the solution?

I started using Veeam for 365 around a year ago.

What do I think about the stability of the solution?

I rate Veeam eight out of 10 for stability.

What do I think about the scalability of the solution?

I rate Veeam Backup for 365 nine out of 10 for scalability.

How are customer service and support?

I rate Veeam support seven out of 10. 

How would you rate customer service and support?

Neutral

How was the initial setup?

Setting up Veeam is easy and intuitive. One or two people can deploy it depending on the number of devices or the workload. 

What's my experience with pricing, setup cost, and licensing?

I rate Veeam eight out of 10 for affordability. 

What other advice do I have?

I rate Veeam Backup for Office 365 eight out of 10 overall. Veeam works and is so straightforward. I can recommend it.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Veeam Data Cloud for Microsoft 365
May 2026
Learn what your peers think about Veeam Data Cloud for Microsoft 365. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
900,747 professionals have used our research since 2012.
James Mwaura - PeerSpot reviewer
Sales & Technical Director at Epitome Panafrican Tech Ltd
Real User
Jan 25, 2023
It's more affordable than most, and end-to-end configuration is straightforward
Pros and Cons
  • "Veeam is affordable and end-to-end configuration is straightforward, whether you're going from source to destination or vice versa. Retrieval is also easy."
  • "In some instances, a customer is not necessarily backing up Microsoft 365. For instance, they might be backing up a large Oracle database. It would be nice if they could tweak it to compress the file, so it's easier to transfer a huge file."

What is our primary use case?

Veeam provides cloud backups. These days, most people want to back things up on the cloud. All the work saved on various office workstations and file servers is backed up on the cloud.

How has it helped my organization?

Clients get peace of mind knowing their data is backed up somewhere else outside their office. If something goes wrong, they can retrieve their data and keep going. Their business operations aren't affected.

What is most valuable?

Veeam is affordable and end-to-end configuration is straightforward, whether you're going from source to destination or vice versa. Retrieval is also easy.

What needs improvement?

In some instances, a customer is not necessarily backing up Microsoft 365. For instance, they might be backing up a large Oracle database. It would be nice if they could tweak it to compress the file, so it's easier to transfer a huge file. 

For how long have I used the solution?

We have used Veeam for two years.

What do I think about the stability of the solution?

I rate Veeam eight out of 10 for stability.

What do I think about the scalability of the solution?

Veeam is scalable. If you have 20 users and you want to scale to 50 or 100, you only need to request it.

How was the initial setup?

I rate Veeam eight out of 10 for ease of setup. Setting up Veeam is straightforward because it's a cloud-based solution. When I did AWS Cloud backup for my personal laptop three or four years ago, someone walked me through it over the phone. phone, some two, three years ago, four years ago. It is simple for someone with IT skills.

The time needed to deploy depends on the organization's size and the amount of data being backed up. It typically takes between two weeks and a month for a medium-sized or large project.

What's my experience with pricing, setup cost, and licensing?

Veeam is more affordable than Veritas and Commvault. They might be the most affordable solution in this market, and it's also the best-known product for backup.

What other advice do I have?

I rate Veeam Backup for Office 365 eight out of 10. I recommend using Veeam if you care about your data. It's a good product if you want to do on-prem or cloud backup.

Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
reviewer2044197 - PeerSpot reviewer
Backup & Recovery Administrator at a tech vendor with 10,001+ employees
Real User
Dec 29, 2022
Versatile, easy to install and simple to use
Pros and Cons
  • "It was easy to set up."
  • "If Veeam could offer backup as a service for data backup and recovery, that would be great. We'd like something like what Druva is offering at the moment."

What is our primary use case?

We use it for different workloads like the VBR, Veeam Backup and Recovery. We use it to back up our virtual servers, physical servers, and our SQL database backups. We also use Veeam to back up the user mailboxes from 365.

How has it helped my organization?

There were only a couple of restores that were required from backdated data backup. It was good to get it to restore there fast. For the virtual machines or SQL databases, we do get the recovery done quite often, and it offers a faster recovery time.

What is most valuable?

All the features are good.

There's a feature to back copy the backup from the local repository to, say, AWS or Azure cloud storage. That's quite helpful.

It was easy to set up.

The solution can scale. 

It is stable.

There is a free version available. 

What needs improvement?

If Veeam could offer backup as a service for data backup and recovery, that would be great. We'd like something like what Druva is offering at the moment.

Veeam currently does not have immutable storage, so if they can introduce immutable storage for ransomware protection, that would be great.

We have found the free version to be less stable. 

For how long have I used the solution?

I've been using the solution for a year and a half. 

What do I think about the stability of the solution?

While the licensed version has been relatively stable, we have had issues with the free version of the solution. We only had a few problems. It wasn't a lot. I'd rate the overall stability eight out of ten.

What do I think about the scalability of the solution?

It is a scalable solution. 

It's basically for administrators. It's only useful for administrators and if there's a request for data recovery they only perform it for the user. The end user is not going to directly use this product. We have three admins on the solution currently. 

Which solution did I use previously and why did I switch?

I'm using both Druva and Veam, and I'm looking at Rubrik.

Both Veeam and Druva are good products. That said, in terms of functionality, Veeam has more options.  They have multiple solutions to choose from. 

How was the initial setup?

The solution offered an easy initial setup. I'd rate the ease of implementation ten out of ten. Overall, it shouldn't take more than an hour to deploy it. 

I did a session with a Windows server with the latest operating system. After installing the VBR software on that and then installing the credentials which we're going to use for the backup and adding the backup repository, then external cloud repositories, I could make the backup policies and handle testing.

So far, we haven't really needed to handle maintenance. It's running well. 

What about the implementation team?

I handled the initial setup in-house. 

What's my experience with pricing, setup cost, and licensing?

The pricing is reasonable. I would rate it eight out of ten. We have just a standard license. 

What other advice do I have?

I'm an administrator and an end-user. 

It's a very versatile product. It is easy to install and use and it is pretty stable. I'd rate it nine out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Ricardo Marques - PeerSpot reviewer
Senior Sales Account Manager at Divultec
Real User
Nov 5, 2022
A useful solution for backups and restoration from cloud to on-premises
Pros and Cons
  • "The solution is stable."
  • "The customer service and support team are good."
  • "If you use a device to back up with compression and duplication, the solution doesn't work."

What is our primary use case?

Our primary use case for this solution is to back up and restore from the cloud to on-premises.

What is most valuable?

The feature that helps keep data in the email and OneDrive is valuable.

What needs improvement?

When working with this solution, doing backups on-premises to the traditional storage is done with no compression and duplication. So if you use a device to back up with compression and duplication, the solution doesn't work. Hence, this is an improvement that can be made. Additionally, the console management system can be improved.

For how long have I used the solution?

We have been using the solution for 14 years and are currently using the Enterprise Plus version.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and support?

The customer service and support team are good. I rate them a nine out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

I cannot comment on the initial setup complexity because a different department handled it. One engineer is required for implementation.

What other advice do I have?

I rate the solution a nine out of ten. The solution is good, but the console management can be improved, and the new feature could include compression and duplication features. I advise new users to ensure they have a lot of space before using the solution because it's not optimized with compression and duplication features.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Jan De Jong - PeerSpot reviewer
Senior IT specialist Virtualisation/Storage at Detron ICT Solutions at Detron
Real User
Oct 7, 2022
Reliable, easy to deploy, and offers good backup capabilities
Pros and Cons
  • "The solution is stable and reliable."
  • "Veeam is quite expensive."

What is our primary use case?

We are using Veeam for our customers. It's used for backups and disaster recovery.

What is most valuable?

It works well. It's very good for backups.

The solution is stable and reliable. 

It's easy to deploy.

What needs improvement?

At this moment, I don't have any downsides to note. 

Veeam is quite expensive. Often, clients are looking for a less expensive option. 

For how long have I used the solution?

We've been dealing with the solution for three or four years. 

What do I think about the stability of the solution?

The solution is stable. It's reliable, and the performance is good. There are no bugs or glitches. It doesn't crash or freeze. I'd rate it five out of five in terms of stability. 

What do I think about the scalability of the solution?

I don't have too much information in regard to scaling. 

How are customer service and support?

We've dealt with support in the past. They are helpful and responsive. 

How would you rate customer service and support?

Positive

How was the initial setup?

I did not participate in the initial setup of the product. We have a separate team that handles deployment. That said, my understanding is that it is a simple setup.

Five to six people tend to handle the deployment process. We might have as many as ten people in our organization that can handle the requisite tasks. 

What about the implementation team?

One of our teams handles the deployment process. 

What was our ROI?

We haven't calculated ROI for our clients.

What's my experience with pricing, setup cost, and licensing?

They have newer Pulse licensing that is better. However, our clients do look at the pricing and feel it is too high. The licenses are paid every three years. 

Which other solutions did I evaluate?

I have compared Veeam to other products, and I found it to be more stable and reliable. 

What other advice do I have?

We are service providers and a Veeam partner. 

We're using the latest version of the solution.

I'd rate the solution nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
System Director at Infoware Systems
Reseller
Top 10
Jul 6, 2022
Performs well, reliable, and easy to use user interface
Pros and Cons
  • "The most valuable feature of Veeam Backup for Office 365 is its performance. Additionally, the user interface and documentation are easy to use and navigate."
  • "Veeam Backup for Office 365 can improve by adding more features with Microsoft teams. We have many files that we are working on with Microsoft teams and there should be more integration and features."

What is most valuable?

The most valuable feature of Veeam Backup for Office 365 is its performance. Additionally, the user interface and documentation are easy to use and navigate.

What needs improvement?

Veeam Backup for Office 365 can improve by adding more features with Microsoft teams. We have many files that we are working on with Microsoft teams and there should be more integration and features.

For how long have I used the solution?

I have been using Veeam Backup for Office 365 for approximately two months.

What do I think about the stability of the solution?

Veeam Backup for Office 365 is a stable solution, everything is running smooth.

What do I think about the scalability of the solution?

The scalability of Veeam Backup for Office 365 is good. We arranged the appreciate scaling with the Veeam subscription.

We have approximately 20 people using this solution in my company.

How are customer service and support?

We have not had the need to contact the support from Veeam Backup for Office 365.

How was the initial setup?

Veeam Backup for Office 365 is simple to set up.

What's my experience with pricing, setup cost, and licensing?

Veeam Backup for Office 365 is a subscription-based solution.

What other advice do I have?

I would recommend this solution to others.

I rate Veeam Backup for Office 365 an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Sheik Abdullah - PeerSpot reviewer
Computer Engineer at Al Rayyan Community
Real User
Jun 19, 2022
Faster backups needed, but scalable and beneficial long-term backups
Pros and Cons
  • "The most valuable feature of Veeam Backup for Office 365 is the backups, we do not want to lose any files. Each one of the files is updated on a regular long-term basis and kept together in the Microsoft cloud-only."
  • "Veeam Backup for Office 365 can improve by reducing the time it takes for backups. I have mentioned this to Veeam and hopefully, in the next version, it will be a faster backup."

What is our primary use case?

We install Veeam Backup for Office 365 in every system. We use the system application for taking the backups.

What is most valuable?

The most valuable feature of Veeam Backup for Office 365 is the backups, we do not want to lose any files. Each one of the files is updated on a regular long-term basis and kept together in the Microsoft cloud-only.

What needs improvement?

Veeam Backup for Office 365 can improve by reducing the time it takes for backups. I have mentioned this to Veeam and hopefully, in the next version, it will be a faster backup.

In a future release of Veeam Backup for Office 365, they could improve the dashboard to show simple task information.

For how long have I used the solution?

I have been using Veeam Backup for Office 365 for three months.

What do I think about the scalability of the solution?

Veeam Backup for Office 365 is a scalable solution.

We have 14 people using this solution in my organization.

How are customer service and support?

When we purchased the solution nobody gave us a demo solution for us to test. We had to contact the support for them to help us.

What's my experience with pricing, setup cost, and licensing?

The price of Veeam Backup for Office 365 is inexpensive. We have a license to use the solution.

What other advice do I have?

My advice to others is they have to make sure the backups they are doing are done correctly. If anything is missing you need to check them.

I rate Veeam Backup for Office 365 a five out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Gerald Ashokan - PeerSpot reviewer
Global Account Executive at Tata Consultancy
Real User
Jun 4, 2022
Safe storage, reliable, and easy to use
Pros and Cons
  • "The most valuable feature of Veeam Backup for Office 365 is the ease of use. You only need to create a folder in your drive and it's as simple as dragging and dropping files to store them."
  • "The solution could improve scalability, both in terms of more storage and users. These two attributes are quite important when you talk about good scalability."

What is our primary use case?

We are using Veeam Backup for Office 365 to store backups of files, such as pictures that we use and personal files.

What is most valuable?

The most valuable feature of Veeam Backup for Office 365 is the ease of use. You only need to create a folder in your drive and it's as simple as dragging and dropping files to store them.

For how long have I used the solution?

I have been using Veeam Backup for Office 365 for approximately one year.

What do I think about the stability of the solution?

Veeam Backup for Office 365 is a stable solution.

What do I think about the scalability of the solution?

I have not tested the scalability of Veeam Backup for Office 365 because I have not reached the one terabyte limit I have.

The solution could improve scalability, both in terms of more storage and users. These two attributes are quite important when you talk about good scalability. 

We have four or five people using this solution.

How are customer service and support?

I have not had any issues with the need to contact support.

Which solution did I use previously and why did I switch?

I have not used another solution other than Veeam Backup for Office 365.

How was the initial setup?

The initial setup of Veeam Backup for Office 365 was simple. It took approximately five minutes.

What's my experience with pricing, setup cost, and licensing?

There is an annual license required to use Veeam Backup for Office 365.

For the number of users and amount of storage you receive, it is not expensive.

What other advice do I have?

I would recommend this solution to others.

I rate Veeam Backup for Office 365 a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1053252 - PeerSpot reviewer
Technical Presales Consultant/ Engineer at a tech vendor with 10,001+ employees
MSP
Aug 9, 2021
Easy and quick to install, with responsive technical support
Pros and Cons
  • "Technical support in Veeam is good."
  • "Technical support in Veeam is good; if you face any issues, the response times are good and the engineers' quality is also good, most of the time."
  • "They don't have native integration with deduplication of storage."
  • "The support for deduplication appliances is an area to consider for improvement."

What is our primary use case?

We are distributors for Veeam.

The use case for this solution is for backup. 

The challenging part is that people don't understand the importance of having a backup of Office 365. They think that their data is on the cloud and it's safe. They don't feel the need to back it up. Once they learn about the Microsoft shared responsibility model, they find out that Microsoft is not responsible for the data.

If, for example, an employee deletes his emails because he is angry with the management and leaves the company, the company will need a backup to restore at some point.

There are various reasons for backing up Office 356. There could be a cyberattack, and there are compliance requirements. 

Even if Microsoft will protect their data, they will still need a copy of it, and the software will help with that. 

Some people have a hybrid setup and will not only have Office 365, but they will be using a mix of Exchange on-premises and Office 365 that they need a backup of. 

The most important part is to have your data accessible and restorable at any point.

What needs improvement?

The support for deduplication appliances is an area to consider for improvement. 

They don't have native integration with deduplication of storage. 

Also, they said that they were going to release a feature, with the ability to backup copies, having another copy of a backup is very much needed, rather than just one copy. 

This feature is known in Veeam in their on-premises solutions but is not included in Office 365.

For how long have I used the solution?

I am an expert in Veeam Backup for Office 365.

I have been dealing with Veeam as a company for five years, and Veeam Backup for Office 365 as a product for three years.

What do I think about the scalability of the solution?

I am not able to tell you how many customers we have because we are in the distribution business, and there are many. 

We mainly support an ecosystem of partners of no less than a thousand partners, who also sell this product to many customers. Veeam is the fastest, growing vendor in the backup industry, and it is difficult to keep track of how many customers are using the product.

How are customer service and technical support?

Technical support in Veeam is good. It usually doesn't fail you. If you face any issues, the response times are good and the engineers' quality is also good. Most of the time.

How was the initial setup?

Veeam Backup for Office 365 is a Windows software application, and you can install it on-premises or you can install it on the cloud.

As long as you have a Windows Server, the installation is really easy. 

The download, installation, and configuration will not take more than 20 minutes.

What's my experience with pricing, setup cost, and licensing?

It is strictly subscribed on a per-user basis.

What other advice do I have?

I would recommend this solution. If you have Office 365 you should have a backup. Veeam will help you to do that.

I would rate Veeam Backup for Office 365 an eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Distributor
PeerSpot user
Buyer's Guide
Download our free Veeam Data Cloud for Microsoft 365 Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2026
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Buyer's Guide
Download our free Veeam Data Cloud for Microsoft 365 Report and get advice and tips from experienced pros sharing their opinions.