Try our new research platform with insights from 80,000+ expert users
Jóhann G. Thorarensen - PeerSpot reviewer
IT Manager at a educational organization with 1-10 employees
Real User
Oct 26, 2020
A stable product that integrates well with Microsoft Teams
Pros and Cons
  • "The most valuable feature is the integration with our Teams environment."
  • "Some additional training materials would be helpful."

What is our primary use case?

Our primary use case is the backup of our education-related files and data.

What is most valuable?

The most valuable feature is the integration with our Teams environment.

What needs improvement?

The environment mainly consists of PCs, although we have students and a few teachers that use Apple computers. Sometimes, we have compatibility issues related to this and the problems can take a long time to solve. Faster response time to complaints that we have had would be of great appreciation.

When you work with these cloud-based systems, the response time could be better. I never take anything for granted. When people complain about something, I always check in three different settings with different internet connections and different locations. I find that when it comes to Office, the response time could be improved quite a bit.

Some additional training materials would be helpful.

For how long have I used the solution?

We have been using Veeam Backup for Office 365 for a couple of years.

Buyer's Guide
Veeam Data Cloud for Microsoft 365
January 2026
Learn what your peers think about Veeam Data Cloud for Microsoft 365. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,757 professionals have used our research since 2012.

What do I think about the stability of the solution?

This product is very stable. It's not perfect because all computers have a tendency to break down at one point or another.

What do I think about the scalability of the solution?

This system is pretty scalable. I find it good because you can start with a package that is not very big, and then just add to it as much as you like. Also, you can remove things that you don't like or don't need.

How are customer service and support?

I find that technical support can be improved because for people who are knowledgeable, it is good, whereas for people who are not, the support is too technical.

Which other solutions did I evaluate?

Our staff is made up of rather strong individuals with personal opinions about software, so we've tried to focus on fewer solutions with the widest application.

What other advice do I have?

For the past six months, Microsoft Teams has been of the biggest importance for us, both in terms of teaching and meetings. Our meetings include both in-house and outside. Office 365 is one of the things that is connected to that, and our files need to be backed up regularly.

This is definitely a product that I can recommend.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Solutions Consultant at a tech services company with 51-200 employees
Consultant
Oct 18, 2020
Reliable, it is easy to use, and has a good email capacity
Pros and Cons
  • "The feature that I like the most is the system backup recovery from OneDrive."
  • "The license pricing can be reduced."

What is our primary use case?

The primary use case is to keep emails for longer retention time.

What is most valuable?

The feature that I like the most is the system backup recovery from OneDrive.

What needs improvement?

The license pricing can be reduced.

For how long have I used the solution?

I have been using Veeam Backup for Office 365 for three months.

What do I think about the stability of the solution?

It's a stable product and we have not had any issues.

What do I think about the scalability of the solution?

Veeam Backup for Office 365 is scalable. We have 50 users in our company and we have plans to continue using it.

How are customer service and technical support?

Technical support is okay. They are the same as other technical support systems all over the world where you go to level one to speak with technical support.

Which solution did I use previously and why did I switch?

Previously, I did not use another product.

How was the initial setup?

The initial setup and installation were straightforward.

It only took 10 to 15 minutes to deploy.

What about the implementation team?

We did not use a vendor, retailer, or consultant. The implementation was done by myself.

What's my experience with pricing, setup cost, and licensing?

The licensing price is quite high. It's expensive.

What other advice do I have?

I would recommend this solution to others who are interested in implementation.

It's a good solution with good email capacity, and it's easy to use.

I would rate Veeam Backup for Office 365 a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Veeam Data Cloud for Microsoft 365
January 2026
Learn what your peers think about Veeam Data Cloud for Microsoft 365. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,757 professionals have used our research since 2012.
reviewer861231 - PeerSpot reviewer
Senior Solutions Specialist at a comms service provider with 1,001-5,000 employees
Real User
Oct 13, 2020
Good stability with good technical support and fair pricing
Pros and Cons
  • "The product offers good stability."
  • "It's hard to predict the usage on the storage. I need to make some estimates for customers in terms of how much storage will be needed on the cloud, and this is always tricky. It would be helpful if they could help us estimate storage or simplify the estimation portion."

What is our primary use case?

We primarily use the solution to backup our Office 365.

What is most valuable?

Overall, the solution is okay.

The way the system is built is very good.

The product offers good stability.

The solution is scalable.

We've found the technical support to be helpful.

The pricing of the solution is very reasonable. It's not expensive.

What needs improvement?

It's hard to predict the usage on the storage. I need to make some estimates for customers in terms of how much storage will be needed on the cloud, and this is always tricky. It would be helpful if they could help us estimate storage or simplify the estimation portion.

They could work on their SaaS model to make it a bit more appealing.

For how long have I used the solution?

While the company has always engaged with Veeam, I've just become familiar with the solution over the last two months.

What do I think about the stability of the solution?

The solution is quite stable. We don't have issues with bugs or glitches. It doesn't crash or freeze. It's excellent.

What do I think about the scalability of the solution?

The solution is scalable. You can expand it out if you need to. It's not a problem.

Currently, in our company, we have about 200 users on the solution. We do plan to increase usage. However, it will depend on the requirements of the organization.

How are customer service and technical support?

We've dealt with technical support in the past. Typically, we've had good outcomes. We're pretty satisfied with their level of support. They are knowledgeable and responsive.

How was the initial setup?

I'm not an engineer. I didn't really handle the initial setup. I can't really speak to if the implementation is straightforward or complex. I'm not sure how long the deployment takes either. I wasn't hands-on in that respect. That said, it's my understanding that, overall, it should be pretty simple to execute.

What's my experience with pricing, setup cost, and licensing?

The pricing of the solution is reasonable. It's not too expensive.

What other advice do I have?

I'm not a user. I'm a solution provider.

We'd recommend the solution to other organizations. Overall, on a scale from one to ten, I'd rate it at an eight.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Distributor
PeerSpot user
Karthikeyan Balasubramani - PeerSpot reviewer
Senior Technical Consultant at a tech services company with 11-50 employees
Real User
Oct 7, 2020
It has got all the features and is very stable and scalable
Pros and Cons
  • "It has got all the features. You can restore a mailbox based on an email or a calendar or based on all the emails. A user can also get access to restore the mailbox."
  • "They can provide a dashboard for sizing. This feature might get included in the next release."

What is our primary use case?

We are using this solution to back up our users' mailboxes, that is, Office 365 mailboxes.

What is most valuable?

It has got all the features. You can restore a mailbox based on an email or a calendar or based on all the emails. A user can also get access to restore the mailbox.

What needs improvement?

They can provide a dashboard for sizing. This feature might get included in the next release.

For how long have I used the solution?

I have been using Veeam Backup for Office 365 for the last two to three years.

What do I think about the stability of the solution?

It is very stable.

What do I think about the scalability of the solution?

It is easily scalable. We just need to add the licenses. We have around 50 users who use it on a daily basis.

How are customer service and technical support?

We get support from the vendor. We didn't face many issues to evaluate them. Whenever we contacted them, the issue was fixed immediately.

How was the initial setup?

The initial setup is pretty simple and very straightforward. We finished the deployment within one or two days.

What about the implementation team?

We did the implementation. We had received the training for this solution. Its maintenance is also done by us. We also get support from the vendor.

What's my experience with pricing, setup cost, and licensing?

We looked at a few cloud options. When we did the comparison, we found it to be a cost-effective solution, and it included everything.

What other advice do I have?

I would definitely recommend this solution. It is working fine, and there are no issues. We are happy with its features.

I would rate Veeam Backup for Office 365 a nine out of ten. 

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1042635 - PeerSpot reviewer
Science Technician at a government with 201-500 employees
Real User
Aug 16, 2020
Good interface and great support but needs a simpler initial setup
Pros and Cons
  • "The support offered by both Veeam and our third party supplier is excellent."
  • "The solution could offer better reporting."

What is our primary use case?

We use Veeam to make backups in our system, including backups for Office 365 and other applications.

What is most valuable?

The time it takes to make a backup is very good. It's the most valuable aspect of the solution. It really doesn't take a long time. It's very efficient.

The interface on the solution is very good.

The support offered by both Veeam and our third party supplier is excellent.

The solution is very easy to use. It's not complicated at all.

I can add the backup to my virtual machine with Veeam integrators and it's good.

Generally, it's easy to integrate Veem to other products.

What needs improvement?

It would help if the initial setup was easier. It's a bit complex. When the next upgrade to the solution happens, they should work to adjust this.

The solution could offer better reporting.

For how long have I used the solution?

We've been using the solution for two years at this point.

What do I think about the stability of the solution?

My impression of the stability of the solution is positive. We've been satisfied with is. We find the product to be reliable and haven't experienced bugs or glitches and don't find that it unexpectedly crashes.

What do I think about the scalability of the solution?

The scalability is good. We have no complaints. If a company needs to expand outward, it can do so easily.

We do plan to increase the usage of the solution. As it is, we do use it every day.

How are customer service and technical support?

We have a third party that offers us support, and we've found them to be very good. Veeam also offers support, so if we ever need assistance we're well covered. We're covered seven days a week, so we can always get assistance no matter the day. We've been satisfied with the level of support we've received.

Which solution did I use previously and why did I switch?

I didn't previously use a different solution before using Veeam.

How was the initial setup?

The initial setup is a bit complex.

What's my experience with pricing, setup cost, and licensing?

The solution isn't too expensive. It's comparable to other competitors on the market. I'd say the pricing is average.

What other advice do I have?

We're just a customer. We don't have a business relationship with Veeam.

We use the latest version of the solution. We try to consistently keep it up to date.

I'd recommend the solution. It's worked well for us.

I'd rate the solution overall at a seven out of ten. It's easy to use, however, the initial setup could be simpler. Still, for us, we don't have too many complaints about the product overall.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
System Engineer at a tech services company with 51-200 employees
Real User
Sep 30, 2019
Good replication functionality, but better documentation and an automatic DR feature would be helpful
Pros and Cons
  • "The most valuable feature of this solution is the replication functionality."
  • "They need more documentation, awareness, and assistance."

What is our primary use case?

The primary use case of this solution is for backup and replication of virtual machines, and the backup of MSL.

The deployment model was on-premises.

What is most valuable?

The most valuable feature of this solution is the replication functionality.

What needs improvement?

The implementation of this solution needs to be improved. They add multiple features and new versions, which makes it very difficult to follow. They need more documentation, awareness, and assistance.

In the next release, an additional feature would be to have the disaster recovery where the data could restore automatically.

For how long have I used the solution?

I have been using this solution for two years.

What do I think about the stability of the solution?

This solution is stable, but we had a problem with the backup until we installed a data protector. After that, we have not experienced any problems with the backup.

How are customer service and technical support?

We have not needed any technical support, but If you are implementing the solution the assistance is available if needed.

What other advice do I have?

I would rate this solution a six out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user971241 - PeerSpot reviewer
Sr.Solutions Architect -IT Infra & Cloud Technologies at a tech services company with 1,001-5,000 employees
Real User
Sep 25, 2019
Setup takes 15 minutes and no help is required to deploy it
Pros and Cons
  • "The setup is very simple. It takes 15 minutes."
  • "It needs to be able to integrate with other emailing systems, like Linux."

What is our primary use case?

We have a public cloud deployment model.

What needs improvement?

It needs to be able to integrate with other emailing systems, like Linux.

For how long have I used the solution?

We have been using this solution for the last six months.

What do I think about the stability of the solution?

It is very stable.

What do I think about the scalability of the solution?

It is scalable.

How are customer service and technical support?

I have not contacted the technical support.

How was the initial setup?

The setup is very simple. It takes 15 minutes.

What about the implementation team?

No help is required to deploy it.

What's my experience with pricing, setup cost, and licensing?

The cost is a bit on the high side.

What other advice do I have?

It is a perfect, mature product.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner.
PeerSpot user
Technology Manager at a tech services company with 5,001-10,000 employees
Reseller
Sep 25, 2019
Good solution that works and you can rely on
Pros and Cons
  • "Backup and replication are the most valuable features."
  • "In the next release, it should have direct export to tape drive abilities and NDMP support."

What is our primary use case?

We use the hybrid deployment model. We use it locally. 

What is most valuable?

Backup and replication are the most valuable features. 

What needs improvement?

In the next release, it should have direct export to tape drive abilities and NDMP support.

For how long have I used the solution?

I have been using Veeam for five to six years.

How was the initial setup?

The initial setup was straightforward. Veeam is quite easy to set up.

What's my experience with pricing, setup cost, and licensing?

Pricing is very reasonable especially compared to other vendors. 

What other advice do I have?

It's a good solution that works and we can rely on. 

I would definitely recommend it. We are resellers and we prefer this solution. I would rate it an eight out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller.
PeerSpot user
Buyer's Guide
Download our free Veeam Data Cloud for Microsoft 365 Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2026
Product Categories
Cloud Backup SaaS Backup
Buyer's Guide
Download our free Veeam Data Cloud for Microsoft 365 Report and get advice and tips from experienced pros sharing their opinions.