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Pablo Ramírez - PeerSpot reviewer
Datacenter & Security Manager at a tech services company with 51-200 employees
Reseller
Apr 24, 2023
Offers powerful email integration and is user-friendly
Pros and Cons
  • "The solution is also easy to manage and work with."
  • "The solution should provide more integration with Teams and SharePoint Online to perform other tasks."

What is our primary use case?

It is mostly used for PST from Outlook and OneDrive. It is a good solution, and we don't have any issues with any customers.

How has it helped my organization?

The solution provided a good recovery point for our customers. The solution is user-friendly, and we don't have any issues. We were able to recover anything we wanted because it was not compromised.

What is most valuable?

The solution's integration and exchange with email-related things are very, very powerful. The solution is also easy to manage and work with.

What needs improvement?

The solution should provide more integration with Teams and SharePoint Online to perform other tasks.

Buyer's Guide
Veeam Data Cloud for Microsoft 365
January 2026
Learn what your peers think about Veeam Data Cloud for Microsoft 365. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,757 professionals have used our research since 2012.

For how long have I used the solution?

We have been selling Veeam Backup for Office 365 for six to eight years.

What do I think about the stability of the solution?

The solution is very stable. I don't have any issue with it.

What do I think about the scalability of the solution?

I rate Veeam Backup for Office 365 a ten out of ten for scalability. It is good for the purposes that we use it for.

In my organization, 100 people are using the solution, and we do not have plans to increase the usage.

How are customer service and support?

Since the stability of the solution is very good, we don't have any issues to report. I don't have a lot of experience with the support team, but I think they are good.

How was the initial setup?

The initial setup for Veeam Backup for Office 365 was easy and not complex at all.

What was our ROI?

We have had an ROI with this solution.

What's my experience with pricing, setup cost, and licensing?

The solution is very, very, very, cheap. It is a good solution, and its price is not bad.

What other advice do I have?

I am using the latest version of Veeam Backup for Office 365.

I would suggest buying this solution if it fits everything the users need because some suite products, like Project Server, are not available for everyone.

Overall, I rate Veeam Backup for Office 365 a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Muhammad Ibtehaj - PeerSpot reviewer
Senior Technical Pre-Sales Manager at a comms service provider with 501-1,000 employees
Real User
Feb 3, 2023
Easy to understand with a good UI and good pricing
Pros and Cons
  • "It is very simple to set up."
  • "If clients are backing up onto tape, Veeam's newest versions don't really deal with that."

What is our primary use case?

We offer clients backup and replication services. According to our clients, Veeam is the very best. 

What is most valuable?

Veeam is new for us. However, with the help of the Veeam portal, they've relayed things like presentations or documents, which are very good for us in order to understand what Veeam offers, how to engage with clients, et cetera.

It is simple, sleek, and scalable for us. And Veeam has excellent pricing modules, which are useful.

The backup and replication capabilities are excellent. It's great for backing up Office. 

It is very simple to set up. 

If you're hands-on, it's very scalable. Its UI is very easy to understand in terms of what the job is doing, and we can schedule jobs easily.

What needs improvement?

If clients are backing up onto tape, Veeam's newest versions don't really deal with that.

There were some reliability issues in older versions. This is largely resolved. 

For how long have I used the solution?

I've used the solution for one to two years. 

What do I think about the stability of the solution?

In previous versions, there were a few reliability issues. In Version 9, for example, it crashed due to a heavy load. However, by Version 11, the issue was resolved. It hasn't crashed since. 

What do I think about the scalability of the solution?

The solution is quite scalable. It's up to us, how we develop and deploy it. How we deploy the proxy and extend the infrastructure is very straightforward. In just one click you can add servers. 

We have about 20 or 21 users at this time. 

How are customer service and support?

We have salespeople and technical people we can call or email. If we have a question, usually in the first tier it can be resolved.

How was the initial setup?

The initial setup is very simple. It's not complex at all. 

It takes approximately one to two hours to deploy everything. 

What's my experience with pricing, setup cost, and licensing?

The pricing is quite low. It is affordable. 

They are beginning to develop licensing based on a subscription model. The pricing is reasonable compared to perpetual licensing. 

What other advice do I have?

Veeam has recently launched Version 12, which looks interesting. I need time to comment on it. 

I'd recommend the solution to others. The pricing is good, and support is helpful. I'd rate the solution ten out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Veeam Data Cloud for Microsoft 365
January 2026
Learn what your peers think about Veeam Data Cloud for Microsoft 365. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,757 professionals have used our research since 2012.
Ghislaine-Resplandy - PeerSpot reviewer
Cloud Engineers at a energy/utilities company with 51-200 employees
Real User
Dec 30, 2023
An easy-to-use backup solution that helps to save time
Pros and Cons
  • "The tool is easy to use and straightforward regarding restoration and creating backups. It's user-friendly, providing results and sending alerts when something goes wrong."
  • "The solution needs to improve its speed."

What is our primary use case?

We use the solution for backup.

What is most valuable?

The tool is easy to use and straightforward regarding restoration and creating backups. It's user-friendly, providing results and sending alerts when something goes wrong.

What needs improvement?

The solution needs to improve its speed. 

For how long have I used the solution?

I have been using the product for three years. 

What do I think about the stability of the solution?

I rate the product's stability a ten out of ten. 

What do I think about the scalability of the solution?

My company has 10 users for Veeam Backup for Microsoft 365. I rate its scalability a ten out of ten. 

How was the initial setup?

Veeam Backup for Microsoft 365's deployment was easy. 

What was our ROI?

Veeam Backup for Microsoft 365 is worth its money. 

What other advice do I have?

I rate the product an eight out of ten. It helps us save time. We have seen around 20 percent of time savings. 

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Daniel Inyang - PeerSpot reviewer
Technical Support Engineer at a tech services company with 11-50 employees
Real User
Top 10
Mar 1, 2023
Secure data, quick data transfers, but lacking agentless deployment
Pros and Cons
  • "The most valuable feature of Veeam Backup for Office 365 is the WAN accelerator. This feature allows for large amounts of data from one location to another. If the bandwidth in the environment is slow it makes the transfer slow but the WAN accelerator feature helps speed the transfer."
  • "The solution could improve by having the ability to back up without an agent installed on the system."

What is our primary use case?

We use Veeam Backup for Office 365 to back up our data, such as mailboxes, OneDrive, or SharePoint. We are able to back up our data on-premises.

How has it helped my organization?

Veeam Backup for Office 365 has helped our organization by allowing us to keep our data safe. If we accidentally delete our date we can recover it. We had an incident where a user deleted accounts and emails and we were able to recover the data. 

What is most valuable?

The most valuable feature of Veeam Backup for Office 365 is the WAN accelerator. This feature allows for large amounts of data from one location to another. If the bandwidth in the environment is slow it makes the transfer slow but the WAN accelerator feature helps speed the transfer.

The solution provides support from one location to another, such as with Hyper-V and VMware.

What needs improvement?

The solution could improve by having the ability to back up without an agent installed on the system.

For how long have I used the solution?

I have been Veeam Backup for Office 365 for approximately six months.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

Veeam Backup for Office 365 is scalable.

How are customer service and support?

I have used the support from Veeam Backup for Office 365.

Which solution did I use previously and why did I switch?

I previously used Acronis Backup. When comparing Acronis Backup and Veeam Backup for Office 365,  Acronis Backup has an agentless deployment while Veeam Backup for Office 365 does not. Veeam Backup for Office 365 has the advantage of deployment and maintenance.

Acronis Backup provides a fully operational free trial to use the solution.

How was the initial setup?

The initial setup of Veeam Backup for Office 365 is simple.

The process taken to do the implementation starts with the download of the agent from Veeam's website and a Veeam account that needs to be set up. Once the agent is downloaded you run it on the server with the global credentials the administrative privileges you will be able to access every service provided. For sample, SharePoint backup capabilities. The last stage is to import the data for backup and a plan. The full installations take approximately 10 minutes.

What about the implementation team?

One person can do the backup of the solution.

What other advice do I have?

The solution can be maintained by one person and it is not difficult.

I rate Veeam Backup for Office 365 a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Senior Engineer at a healthcare company with 501-1,000 employees
Real User
Jul 26, 2022
Good backups and easy to set up but can run slow
Pros and Cons
  • "The way it backs up personal files is great."
  • "This is a cloud solution, and the speed can be slow sometimes."

What is our primary use case?

We primarily use the solution as a backup for our Microsoft items.

What is most valuable?

The way it backs up personal files is great.

Its initial setup is pretty easy.

The product is stable.

What needs improvement?

This is a cloud solution, and the speed can be slow sometimes. We want to try to see if somebody else can give us a solution that will be better with speed and maybe affordable or not too expensive.

Veeam is working with this called immutable backup. We have no immutable backup solution in the product for files or Microsoft 365. It is not immutable right now. They were releasing a new version soon this year. After the summer, it will be exciting to see what new releases will be there.

For how long have I used the solution?

We’ve used the solution for about three years.

What do I think about the stability of the solution?

It's stable. I have no big issues with running it. We run mostly on our own hardware, so we store a backup on in-house hardware. It's not stored in the cloud right now.

What do I think about the scalability of the solution?

We have three people on the solution currently. Just the IT department handles it.

It is possible to actually scale out more than we actually do since we have been very in-house to keep control over cost. That said, we can actually scale out to cloud storage without any problems with that. It's built into the solution. It's pretty scalable.

How are customer service and support?

Technical support is helpful. However, we are not using the support very often. We have talked with the sellers and rarely are talking with support. I have not had many discussions with the support team. That said, they solved the case when we had some problems some time ago.

Which solution did I use previously and why did I switch?

We did not previously use a different solution.

How was the initial setup?

It’s straightforward to set up. It’s very, very easy. It is up and running within the same day as they offer a quick deployment.

What about the implementation team?

We handled the setup ourselves. We did not need any assistance from any outside contractors.

What's my experience with pricing, setup cost, and licensing?

We pay some amount yearly. We have a three-year support agreement, and we maybe pay one cost a year. We don't have to pay all of it at the same time and spread it over three years.

We have 2000 users and pay about $10,000. It may be a little bit more per year. We have an education institute and may have fewer expenses. If you are an educational institution, you get some cheaper pricing.

We need to buy the hardware, of course.

Which other solutions did I evaluate?

We have a support agreement with this solution that will be ended about three months from now, and we will have to renew it. However, we have been talking to Rubrik as another option to see how they sell the M365 backup. We are in our discussion to see if that will be something worth doing as we struggle with the speed.

What other advice do I have?

We tend to use the latest version of the solution. We have a support agreement and try to upgrade to the latest version.

Potential new users need to check out how easy it is to manage the solution. It's pretty easy to understand. However, if you need a backup solution, if you want one copy per day, per week, per month, per year, it might be that you can find other solutions that are easier to understand to set up. With Veeam, you have to think about it.

I’d rate the solution seven out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Eric Thomas - PeerSpot reviewer
Chief Information Officer/Chief Technology Officer (Mark A Ober, Andrew H Warren, as State Attorney) at a legal firm with 51-200 employees
Real User
Jun 6, 2022
Useful instant backup and resort, reliable and responsive support
Pros and Cons
  • "The most valuable features of Veeam Backup for Office 365 are the ease of use and instant back and restore."
  • "When using Veeam Backup for Office 365 when there is a server that's running, I have to have a hard drive installed on it. For example, if I want to use another storage solution, I can't incorporate it very well. If I want to use SMB or other protocols I cannot use them with the Veeam Backup for Office 365. They have the support in the other Veeam Backup and Restore solutions, but it doesn't support it in this solution. Hopefully, in the future, they figured it out."

What is our primary use case?

We are using Veeam Backup for Office 365 to backup all of our mailboxes. If something happened, we only have to restore the mailbox and look for an email.

What is most valuable?

The most valuable features of Veeam Backup for Office 365 are the ease of use and instant back and restore.

What needs improvement?

When using Veeam Backup for Office 365 when there is a server that's running, I have to have a hard drive installed on it. For example, if I want to use another storage solution, I can't incorporate it very well. If I want to use SMB or other protocols I cannot use them with the Veeam Backup for Office 365. They have the support in the other Veeam Backup and Restore solutions, but it doesn't support it in this solution. Hopefully, in the future, they figured it out.

If I want to offset that data off somewhere else, it is difficult, I don't have a lot of storage options.

For how long have I used the solution?

I have been using Veeam Backup for Office 365 for approximately three years.

What do I think about the stability of the solution?

The stability of Veeam Backup for Office 365 is good, they have a good tool.

What do I think about the scalability of the solution?

I found that Veeam Backup for Office 365 is not scalable.

How are customer service and support?

The technical support from Veeam Backup for Office 365 is good, when I reached out to them they resolved my issues.

What's my experience with pricing, setup cost, and licensing?

The cost of Veeam Backup for Office 365 is $19 for one mailbox.

What other advice do I have?

My advice to others is they need to try out other solutions before they make their purchase because Veeam Backup for Office 365 is simple and easy to use, but sometimes, I don't like the solution.

I rate Veeam Backup for Office 365 a ten of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Gerald Ashokan - PeerSpot reviewer
Global Account Executive at a tech vendor with 10,001+ employees
Real User
Jun 4, 2022
Safe storage, reliable, and easy to use
Pros and Cons
  • "The most valuable feature of Veeam Backup for Office 365 is the ease of use. You only need to create a folder in your drive and it's as simple as dragging and dropping files to store them."
  • "The solution could improve scalability, both in terms of more storage and users. These two attributes are quite important when you talk about good scalability."

What is our primary use case?

We are using Veeam Backup for Office 365 to store backups of files, such as pictures that we use and personal files.

What is most valuable?

The most valuable feature of Veeam Backup for Office 365 is the ease of use. You only need to create a folder in your drive and it's as simple as dragging and dropping files to store them.

For how long have I used the solution?

I have been using Veeam Backup for Office 365 for approximately one year.

What do I think about the stability of the solution?

Veeam Backup for Office 365 is a stable solution.

What do I think about the scalability of the solution?

I have not tested the scalability of Veeam Backup for Office 365 because I have not reached the one terabyte limit I have.

The solution could improve scalability, both in terms of more storage and users. These two attributes are quite important when you talk about good scalability. 

We have four or five people using this solution.

How are customer service and support?

I have not had any issues with the need to contact support.

Which solution did I use previously and why did I switch?

I have not used another solution other than Veeam Backup for Office 365.

How was the initial setup?

The initial setup of Veeam Backup for Office 365 was simple. It took approximately five minutes.

What's my experience with pricing, setup cost, and licensing?

There is an annual license required to use Veeam Backup for Office 365.

For the number of users and amount of storage you receive, it is not expensive.

What other advice do I have?

I would recommend this solution to others.

I rate Veeam Backup for Office 365 a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Stephen Catalano - PeerSpot reviewer
National Sales Engineer at a tech vendor with 5,001-10,000 employees
Real User
Jun 1, 2022
User-friendly and provides restore points
Pros and Cons
  • "The most valuable feature is the capability to back up not only to the cloud but also to your local environment so a copy of your data can be kept on-prem."
  • "Veaam Backup can be confusing for customers when they start trying to understand how to use the product in multiple environments."

What is our primary use case?

Veeam Backup is primarily used by companies already using Veeam to expand their backup to protect their data or who have moved to Office 365 and want to be able to backup to Office 365 in the cloud.

How has it helped my organization?

Using Veaam Backup means that there is a backup for Office 365 that can be restored from, rather than just piggybacking off what Office 365 provides, which is more of an archiving capability.

What is most valuable?

The most valuable feature is the capability to back up not only to the cloud but also to your local environment so a copy of your data can be kept on-prem.

What needs improvement?

Veaam Backup can be confusing for customers when they start trying to understand how to use the product in multiple environments. So if they're using it in both a cloud and an on-prem environment, it can get a little bit confusing as to how that actually happens and how it works.

For how long have I used the solution?

I've been using Veeam Backup for Office 365 for about three years.

What do I think about the stability of the solution?

The latest version of Veaam Backup is very stable.

What do I think about the scalability of the solution?

Veaam Backup goes up to 5,000 email users before you need to do another implementation. A lot of their customers are within that size, so it works for them, but once you get into really large corporate customers, it gets more complicated.

How are customer service and support?

Veaam's technical support is very good; they're very responsive to customers and come out with upgrades as needed.

How was the initial setup?

The initial setup is simple, with deployment taking a relatively short period of time, about a couple of hours.

What was our ROI?

When customers move their Office environment out to Azure, they save all of the resources they would use for Exchange, as well as the storage. 

What's my experience with pricing, setup cost, and licensing?

Veaam Backup is licensed per mailbox, which customers like because it's per user and so they don't have to pay for shared mailboxes. Veaam also provides flexible one-to-five-year subscription licensing and no longer use perpetual licenses. There are additional costs for keeping data in the cloud, e.g. for Azure licensing.

What other advice do I have?

Veaam Backup has recently added MS Teams to the programs they cover, which was a big improvement. If you're an existing Veaam customer who has on-prem backup, I would advise integrating your on-prem backup with the Office 365 backup to get a more cost-effective, easy-to-use solution. I'd give Veaam backup a rating of eight out of ten because it's easy to use and solves a customer problem with its restore point functionality.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Veeam Data Cloud for Microsoft 365 Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2026
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Buyer's Guide
Download our free Veeam Data Cloud for Microsoft 365 Report and get advice and tips from experienced pros sharing their opinions.