Google Workspace Reviews

We use G Suite Enterprise mainly for communication in the form of emails and chat but it has multiple usages.

G Suite Enterprise is user-friendly, and the technical toolkits and other information are on the website. Additionally, the technical documents are comprehensive.

We noticed that sometimes when we forward emails to somebody, it is being relocated as part of the communication somewhere else. The traceability and other features should be improved.

I have been using G Suite Enterprise for approximately four years.

G Suite Enterprise has been highly stable.

The scalability of G Suite Enterprise is very good and it is one of the distinguishing features is separates your product from competitors.

We have approximately 500 users using this solution in my organization.

We might increase usage of this solution but we will have to wait and see what happens with the COVID phenomenon to subside, we hope for normalcy.

We have found the technical support to be average. The technical team from Google is available on the web

We have used many other solutions previously, such as Microsoft.

The initial setup of G Suite Enterprise was straightforward.

In our organization, the implementation took four days and on the fifth day, we were able to roll it out.

We used a consultant from Google to help us with the implementation. We had a good experience with them.

I rate G Suite Enterprise a seven out of ten.

The product is user-friendly and knows how to appeal to a user. Google Docs accepts some of our requirements. Its most valuable feature is performance. The product's integrations are good.  

Google Workspace needs to be more flexible, like Microsoft Excel. 

I have been using the product for a couple of years. 

My company has 400 users. 

The tool's deployment is easy. It is a cloud solution, and you must just log in to use it. You need a team of ten resources to deploy it. 

Google Workspace's deployment can be done in-house. 

We have enjoyed benefits like time, money, data acquisition, and records with the tool's use. 

The solution is expensive. 

I rate Google Workspace an eight out of ten. The product has a high level of security and I haven't encountered any kind of violation. 

The product is a SaaS platform that helps us work remotely from anywhere in the world with just internet access. We can send emails and collaborate with friends. It is a secure workspace.

Google Chat is the most valuable feature of the solution. We can communicate with our domain users effectively. We can share documents and content and have quick meetings. We can collaborate with friends securely and seamlessly without downtime.

The product could improve the number of participants allowed in a meeting and the strength of the meetings. It can also improve the sending limit.

I have been using the solution for the last four years.

The tool is stable, secure, and seamless.

The product is scalable. Around 400 users are using the product in our organization.

I have asked many questions to the support team when there are any struggles with email deliveries. The support provided was satisfactory.

The deployment is a lengthy process.

The deployment process depends on the platform we use. If we had used a different platform before, we would have had to migrate users’ drive, email, and calendar data to Google Workspace. These processes then lead to change management because most users are unfamiliar with it. I don’t need staff members to deploy the solution.

The time taken for deployment depends on the user base. If there are 300 users, it can be done within 15 days. The solution does not require maintenance, but an administrator is required to manage the users, configurations, and policies.

The product provides updates on a regular basis. We chose the product because Google is growing in its user base and security. The tool is easy to use, and we can leverage the product. Overall, I rate the product a nine out of ten.

I don't use Google Workspace frequently, but when I do, it's mainly for scheduling meetings. For example, when I have meetings with lecturers or with classmates for scheduled discussions.

The solution could improve by having more frequent updates.

I have been using Google Workspace for approximately three years.

The solution is stable if there is a good internet connection. 

I rate the stability of Google Workspace a ten out of ten.

We have approximately 100 people using the solution in my organization. We plan to increase our usage in the future.

I rate the scalability of Google Workspace a ten out of ten.

I have not used the support.

I have not used a similar solution prior to Google Workspace.

The initial setup of Google Workspace is straightforward.

I rate the initial setup of Google Workspace a ten out of ten.

The implementation of the solution was done in-house. We have five people able to do the deployment of the solution. The team consists of developers and lecturers.

We have seen an ROI because it provides good services.

I rate the ROI of Google Workspace a ten out of ten.

There are different versions of the solution available, such as premium.

I would recommend this solution to others.

I rate Google Workspace a ten out of ten.

We primarily use the solution for file sharing, document creation, spreadsheet creation, presentations, and email.

The speed and response time are the most valuable aspects of the solution. It's always quick and available. I haven't had any outage problems or anything like that. I don't think there's ever been a time when it's been unreliable.

The solution is very stable. 

It can scale well.

It's very flexible. 

We need more functionality with Google Sheets. Sometimes I find that, since I've used Excel in the past, there's not as much feature parody between Microsoft's Excel and Google Sheets. Excel seems to have more features than Google Sheets. That's probably true with Google Workspace overall. It just doesn't have as many features and isn't as feature-rich as Microsoft Office.

The learning curve is a bit higher on the solution than, for example, Microsoft Office.

I've used the solution for a year and a half at this point. 

It's a stable, reliable product. There are no bugs or glitches. It doesn't crash or freeze. The performance is good. We've never had any lag or downtime. It's a very responsive solution. 

We have found the product to be easily scalable. 

I've never had to deal with technical support. I'm not sure how helpful or responsive they are in general.

I've used Microsoft options in the past.

Google Workspace is probably more scalable. The learning curve is probably deeper for Workspace, however, once you understand how to use workspace or G Suite, it's quicker and more responsive than Microsoft Office - and more flexible.

I don't deal with the deployment or maintenance aspect of the solution. 

I'd advise potential new users to just make sure that the functionality feature set will meet the needs of the organization and then make sure that the organization trains or at least enables the workforce with the resources they need to make the most out of the solutions.

I'd rate the product eight out of ten overall. I've mostly been pleased with its capabilities. 

I use it for mail purposes. I use Gmail and I use it for mailing people. I also use Google Slides for presentations and Google Sheets for data. It also has Google Docs, which I use for documents. 

Its user interface is great. It's user-friendly. You don't have to look for support when using it. 

Even the presentations and the docs, when you need formatting, it's all available there. Its reliability is very good and it syncs with the cloud. 

We can mutually work on a document. It's great for real-time editing. 

The initial setup is very easy.

I haven't come across any area that's really lacking. 

I'm not sure if Google Drive has a customizing feature, however, if it did, then it would be better. We'd like the flexibility of customizing the way you want it to look.

The solution is very stable and reliable. There are no bugs or glitches, and it doesn't crash or freeze. Its performance is good. 

It is a very scalable product. If you need to expand, it's not hard. 

We might have about 90,000 people using the solution.

I've never had to contact technical support. 

The setup was very simple and straightforward. The deployment was on the cloud, so I did not have to do much. All I needed to do was activate the account to be set up and everything was on the cloud already. You just need a password and username to get started. 

I don't deal with licensing. I can't speak to the exact cost. 

I'm a customer and end-user.

I'm not sure which version of the solution we're using. 

I'd recommend the solution as it is very easy to use. I'd rate it a nine out of ten based on its user-friendliness and easy setup.

I mainly use G Suite for collaboration, online meetings, document sharing, and email.

G Suite's most valuable feature is document sharing.

Improvements to G Suite would be the ability to collaborate more easily and better quality video compression in Google Meet. 

I've been using G Suite Enterprise for about five years.

G Suite is very stable.

We haven't had any issues with scalability - we have over a thousand employees, and G Suite just scales.

The initial setup was straightforward.

We're seeing a good ROI as we use G Suite for many purposes.

G Suite is affordable.

My main use case for the solution is communications and to extend collaboration mostly around spreadsheets and a few groups, but mainly just to get teams on. We're working with fairly small teams, so I don't need a complex project management system at this stage. More and more I'm looking at using ClickUp somewhere down the line.

Valuable features of the solution are that it's simple and effective. The thing that I use most is access to documentation and being able to download a print; those are handy features for what I do. In general, basic communication administration.

To a degree, the project management service could be improved. I see the product is picking up task management specifically and we're trying to move away from emails as far as possible, but still sticking to the task management aspect.

Another area of improvement would be on the conversation side if you use the chat functions; it's a bit all over the place. But it again comes back towards the project management side, or rather workflow. To me, everything is a project, that's how I approach that.

I've been using G Suite since it was Google apps, and that was around 2009.

The stability is fine. I would rather think the local networks are falling apart, so the response times are sometimes slow, but it's not really Google related, it's network related.

The scalability is fine. I've got one site with 50 users, so scalability doesn't really matter that in that environment. On the Google apps platform, it doesn't matter if you have one, or 10, or 100 users really, because each user is just functioning on its own space.

I have not needed Google support in the reseller environment. I once needed to recover a Gmail address, which somebody created for a company and then disappeared, so there's quite a lot of information on there. And Google actually didn't help me, we had to find another way to recover it.

Prior to using G Suite, I used to run quite large projects on Microsoft Project. But that was before cloud was really involved.

The initial setup is straightforward. To integrate apps into G Suite is actually fairly simple. We're fortunately not sitting with a lot of disparate systems. I add one project and then I use IT to sync.

I would say the pricing is very affordable. To me it's cheaper to run a couple of users in a Google platform than what it would be with Microsoft Exchange. But of course, you've got Microsoft Cloud now, so I'm using that as well because clients require that.

When considering G Suite, the key is moving from the old environment, Outlook, or whatever the case might be. I wouldn't use Outlook. I would just stick to the Google interface. But my advice is, if you want change, you've got to plan properly because you'll use it often. That is probably the biggest challenge.

I sell the product, and I would recommend it. I would rate the solution an eight out of ten.