Name: Google Workspace
Brand: Google
Rating: 4.1 (106 reviews)

it_user1206

Marketing at a marketing services firm with 51-200 employees

Jul 17, 2012

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It's Gmail so you know it's good. And it's free for up to 10 users.

Pros and Cons

"Overall, gmail is the best form of email out there."

"Because it's all run by a single source, all of your services will be affected by Google server outages."

What is most valuable?

The ease of using Gmail for business was the main reason we switched to the service from other web based email. Training a new employee on gmail is unquestionably easier than training someone on many traditional email services. The service is free for small businesses with under 10 people and very economical for every tier above that, that I've researched. There are also discounts for education, & non-profit organizations. Many other services, beyond just Gmail, come with various packages. Basic membership comes with the Calendar and Drive. You have access to video chat, while some other services charge $5/user per month.

What needs improvement?

Because it's all run by a single source, all of your services will be affected by google server outages. I have had more than a few outages here-or-there, which certainly affected my productivity, but these were resolved within an hour. The free service comes with 25GB of storage, which is a lot for some, but certainly designers who E-mail large files might use up the space quickly.

What other advice do I have?

Overall, gmail is the best form of email out there. I've noticed that most new employees either have their own personal gmail account and need almost no training, or become converts and quickly sign up for their own Gmail account shortly after using the service at work.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.

it_user999

VP of Development at a marketing services firm with 51-200 employees

Jun 26, 2012

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Gmail for Business is a better replacement of Exchange server and is highly affordable.

Pros and Cons

"We switched our company from an Intermedia Exchange server to Gmail for Business and I am extremely happy with the results."

"I sometimes am logged out randomly from my account and it's a pain to have to log in again."

Valuable Features:

- Gmail for business is extremely scalable and affordable. - The 'Groups' option works beautifully for having one email that is delivered to multiple users. - Integrates very easily into Outlook and mobile devices and having access to anytime, you have internet via their online option which is convenient.

Room for Improvement:

- I sometimes am logged out randomly from my account and it's a pain to have to log in again. - I've had some issues with email messages loading too slowly, but it is typically resolved after a refresh.

Other Advice:

We switched our company from an Intermedia Exchange server to Gmail for Business and I am extremely happy with the results. My team adopted it very quickly, as most of them have used Gmail for personal use. I would highly recommend it to all companies.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.

it_user6579Engineer at a tech services company with 1,001-5,000 employees

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Jul 6, 2013

Yes agree with author, that the system is quite affordable and provide true value for money for business. The most users are aware of the interface as the system is used widely.