Google Workspace Reviews and Pricing

Marketing at a marketing services firm with 51-200 employees

Jul 17, 2012

It's Gmail so you know it's good. And it's free for up to 10 users.

What is most valuable?

The ease of using Gmail for business was the main reason we switched to the service from other web based email. Training a new employee on gmail is unquestionably easier than training someone on many traditional email services. The service is free for small businesses with under 10 people and very economical for every tier above that, that I've researched. There are also discounts for education, & non-profit organizations. Many other services, beyond just Gmail, come with various packages. Basic membership comes with the Calendar and Drive. You have access to video chat, while some other services charge $5/user per month.

What needs improvement?

Because it's all run by a single source, all of your services will be affected by google server outages. I have had more than a few outages here-or-there, which certainly affected my productivity, but these were resolved within an hour. The free service comes with 25GB of storage, which is a lot for some, but certainly designers who E-mail large files might use up the space quickly.

What other advice do I have?

Overall, gmail is the best form of email out there. I've noticed that most new employees either have their own personal gmail account and need almost no training, or become converts and quickly sign up for their own Gmail account shortly after using the service at work.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

it_user363441

Deployment Engineer at a tech services company with 1,001-5,000 employees

Dec 30, 2015

Excellent for Small Business, flexible, powerful, value for money.

Pros:
Work on any device, with same functionality and view. True real-time collaboration. Integrated domain. Perfect for Small Business. Excellent value for money. Deployment simple and straightforward. Support is good, plenty of good forums, KBs, how to videos also.

Cons:
Requires internet connection. Functionality little limited, compared to offline standard competitor apps, but this is getting better.

I considered Office 365, including using trial, but it lacks the flexibility and still requires purchase of local licences. Not as scalable, due to need to change from base plan to whole different plan but without migration path. GApps is totally scalable and flexible.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

it_user6579Engineer at a tech services company with 1,001-5,000 employees

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Jul 6, 2013

Good Article, provides valuable knowledge. I agree with Author on certain areas that the apps developed through this platform are platform independent i.e works on various platforms the way its developed. Need good technical knowledge to develop the apps through this platform.

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reviewer1321104

Head of Pre-Sales at a tech services company with 51-200 employees

Apr 22, 2021

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Good anti-spam engine for emails, easy to implement, and useful for many things

Pros and Cons

"When it comes to email, Google has a very good anti-spam engine or solution. We get very less spams. We don't have to use an external anti-spam solution with this."

"In Google Meet, there is no feature for recording a meeting. It should have a feature for recording."

What is our primary use case?

We are using it for online calendar and meetings. It can also be used for email, notes, cloud storage, and Google Drive.

What is most valuable?

When it comes to email, Google has a very good anti-spam engine or solution. We get very less spams. We don't have to use an external anti-spam solution with this.

What needs improvement?

In Google Meet, there is no feature for recording a meeting. It should have a feature for recording.

For how long have I used the solution?

I have been using this solution for more than three years.

What do I think about the scalability of the solution?

We have somewhere around 75 users. Its usage will increase to a maximum of 100 users.

How are customer service and technical support?

Their technical support is fine. For most of the things, we don't need support, but whenever required, we can get support.

How was the initial setup?

Being a cloud solution, no big effort is required for its implementation. It is easy to implement this solution.

What's my experience with pricing, setup cost, and licensing?

We normally purchase the license on a yearly basis.

What other advice do I have?

I would recommend this solution. I would rate G Suite Enterprise a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

Disclosure: I am a real user, and this review is based on my own experience and opinions.

it_user999

VP of Development at a marketing services firm with 51-200 employees

Jun 26, 2012

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Gmail for Business is a better replacement of Exchange server and is highly affordable.

Valuable Features:

- Gmail for business is extremely scalable and affordable. - The 'Groups' option works beautifully for having one email that is delivered to multiple users. - Integrates very easily into Outlook and mobile devices and having access to anytime, you have internet via their online option which is convenient.

Room for Improvement:

- I sometimes am logged out randomly from my account and it's a pain to have to log in again. - I've had some issues with email messages loading too slowly, but it is typically resolved after a refresh.

Other Advice:

We switched our company from an Intermedia Exchange server to Gmail for Business and I am extremely happy with the results. My team adopted it very quickly, as most of them have used Gmail for personal use. I would highly recommend it to all companies.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

it_user6579Engineer at a tech services company with 1,001-5,000 employees

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Jul 6, 2013

Yes agree with author, that the system is quite affordable and provide true value for money for business. The most users are aware of the interface as the system is used widely.