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PeerSpot user
Infrastructure Expert at Independent Consultant
Real User
Sep 27, 2019
La creación de portales usando sites es muy bueno.
Pros and Cons
  • "I use Keep to assign tasks to a team of programmers, which is very easy."

    Hola lectores
    Mi última experiencia con G Suite fue crear una página web para ofrecer varios servicios tecnológicos utilizando una nueva versión de Google Sites. Las nuevas funciones para insertar páginas, carrusel de imágenes y carpetas de Drive Manager, realmente, para hacer sitios, son muy, muy cómodas. Y más, el diseño, colores, navegación, edición de texto, facilidad, seguridad y otras razones.
    Uno de nuestros servicios es sobre control y gestión de normas ISO; agrupado en páginas, donde puede leer y revisar algunos casos sobre ISO 9001, 14001, 27001 y 45001.
    Aquí, el enlace para acceder a nuestro portal, y revisar lo expuesto.

    www.soluclouderp.com

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Fredy Aliaga - PeerSpot reviewer
    Fredy AliagaInfrastructure Expert at a university with 501-1,000 employees
    Real User

    Hi, in this opportunity, i´ll speak about Google Sites, new version.

    I have very experience using sites old version, but it required more technical expertise.

    New version, has many functions:
    - Copy entire web site, importing pages and all characteristics.
    - Copy pages.
    - Insert several files in page.
    - Easy aligment for show several files in one same box.
    - Easy web site publication
    - Show PDF files, without insert API.
    - Indicate initial pestaña to show from a sheet file
    - Has a modern look frontend.

    I use it, in intranets, for virtual courses and ISO management.

    Is an good tool, for create web sites, portals, intranet, e-learning environment, and more.

    Best regards.
    Fredy

    Real User
    Jun 4, 2019
    Provides for real-time and secure collaboration with coworkers
    Pros and Cons
    • "G Suite is a powerful suite of tools for messaging and collaboration that has met the fundamental needs of my company, both increasing productivity and reducing costs."
    • "G Suite is a powerful suite of tools for messaging and collaboration that has met the fundamental needs of my company, both increasing productivity and reducing costs."
    • "Despite being an excellent platform, I would very much like Google Docs to be more compatible with Microsoft Word."
    • "Despite being an excellent platform, I would very much like Google Docs to be more compatible with Microsoft Word."

    What is our primary use case?

    The main reason I use this platform is to share ideas with my coworkers in a safe way and in real time. G Suite is a platform that unifies what the office requires. Email, calculator, and calendar, among others. It is also easy to implement and its performance is excellent.

    How has it helped my organization?

    Our experience with this product has been excellent. G Suite is a powerful suite of tools for messaging and collaboration that has met the fundamental needs of my company, both increasing productivity and reducing costs.

    What is most valuable?

    All the G Suite tools are in the highly secure and highly available Google infrastructure, and no hardware or software is required. The platform requires only minimal administration. In addition, G Suite applications are simple, and you can download browser add-ons for most tasks that are not compatible internally with Google Docs, Sheets, or Slides.

    What needs improvement?

    Despite being an excellent platform, I would very much like Google Docs to be more compatible with Microsoft Word.

    For how long have I used the solution?

    Three years approximately.

    How are customer service and technical support?

    Technical support for this solution is excellent.

    What other advice do I have?

    I am completely satisfied with G Suite. It has a powerful set of messaging and collaboration tools comprising a range of applications. The components that I use most are its Slides presentation application, the Sheets spreadsheet editor, the Docs word processor, and the file storage platform, Drive.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Google Workspace
    March 2026
    Learn what your peers think about Google Workspace. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
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    Real User
    Apr 18, 2019
    Efficiently and securely manages enterprise data
    Pros and Cons
    • "The security and privacy policies of G Suite make it efficient, and the organizational data is secure."
    • "It's an amazing business solution to manage enterprise data efficiently and with ultimate privacy."
    • "It takes a long time to import the data from G Suite into another platform."
    • "It takes a long time to import the data from G Suite into another platform."

    What is our primary use case?

    It's an amazing business solution to manage enterprise data efficiently and with ultimate privacy. All of the accounts can be easily managed by the administrator to detect malfunctions within the enterprise. 

    How has it helped my organization?

    With the help of G Suite, every process within the business can be easily linked and communicated among the employees.

    What is most valuable?

    The security and privacy policies of G Suite make it efficient, and the organizational data is secure.

    What needs improvement?

    It takes a long time to import the data from G Suite into another platform.
    Also, the overall price per user is too high.

    For how long have I used the solution?

    More than five years.

    Which solution did I use previously and why did I switch?

    I did not use a different solution before this.

    What's my experience with pricing, setup cost, and licensing?

    The price per client within the business is too high.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    it_user616638 - PeerSpot reviewer
    IT Manager at KEF Holdings Limited
    Real User
    Jan 16, 2019
    The speed and agility of the product are its primary features
    Pros and Cons
    • "The most valuable features are the speed at which G Suite Enterprise works."
    • "The most valuable features are the speed at which G Suite Enterprise works, the much faster archiving features compared to other solutions on the market, and the ability to easily and securely share Google Maps within my department, organization, or user groups."
    • "I have had issues with my Google Address Book. I have an address book and it is available to everyone, but I cannot add additional users. In Microsoft Outlook, I could easily share certain contacts with other members of my team, but I cannot do so on G Suite."
    • "It is stable but we have had issues receiving emails from people who use Outlook."

    What is most valuable?

    The most valuable features are the speed at which G Suite Enterprise works. I also like the archiving features which is also much faster than in other solutions on the market. In addition, Google Maps has been a valuable asset to share within my department, users in my organization, or in my user groups. All of the above features are easy to use and entirely secure.

    What needs improvement?

    I have had issues with my Google Address Book. I have an address book and it is available to everyone but I cannot add additional users. In Microsoft Outlook, I could easily share certain contacts with other members of my team but I cannot do so on G Suite. Also, 90% of the world is still using MS Outlook, so more users need to convert to the G Suite side. 

    For how long have I used the solution?

    One to three years.

    What do I think about the stability of the solution?

    It is stable but we have had issues receiving emails from people who use Outlook. Sometimes it connects and sometimes it does not receive all the mail so we will have an incident where users have seen the mail via the browser in their inbox, but when they go into Outlook, it disappears. This has caused some concern for people in my organization. Some employees have lost important emails due to this problem. We opened tickets with Google but they said it is a problem with the fact that an Outlook platform was used. I have a feeling that it is not just my organization that is experiencing this issue.

    What do I think about the scalability of the solution?

    I find the scalability is really normal. All one has to do is to notify the other partner or integrator if they want to increase the amount of users, and it is complete within a few hours. It is easy and simple.

    How are customer service and technical support?

    We have not really used tech support directly. We have a partner that helps us with tech issues. 

    Which solution did I use previously and why did I switch?

    We previously used Microsoft Exchange and N-Notes. 

    How was the initial setup?

    It was very easy to implement. It took maybe two or three days to deploy.

    What's my experience with pricing, setup cost, and licensing?

    The pricing is a bit on the higher side than normal. For a basic Google account it costs $100, but Enterprise is $150. Compared to other solutions on the same level, the pricing seems a bit high. 

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    PeerSpot user
    content writing manager at Self-employed
    Real User
    Jun 3, 2018
    Awesome collaboration features, but the performance speed could be improved when the internet connection is slow
    Pros and Cons
    • "A complete integrated environment for our business. I get Google docs, Gmail, online space, and calendar where I can easily perform all documentation, storage, and communications online."
    • "Google Apps for Business and Skype for Business are the perfect solutions for every business thriving online. It is very easy and inexpensive to get work done with these applications online."
    • "Google Apps for Business and Skype for Business are the perfect solutions for every business thriving online."
    • "The performance speed could be improved when the internet connection is slow."
    • "The performance speed could be improved when the internet connection is slow."

    What is our primary use case?

    Awesome collaboration features. Great group meetings, sharing, and using an integrated environment with office tools.

    How has it helped my organization?

    All-in-one package for our business needs. A complete integrated environment for our business. I get Google docs, Gmail, online space, and calendar where I can easily perform all documentation, storage, and communications online.

    What is most valuable?

    Google Apps for Business and Skype for Business are the perfect solutions for every business thriving online. It is very easy and inexpensive to get work done with these applications online.

    What needs improvement?

    I need more integration features in both Google Apps for Business and Skype for Business. There are certain office productivity features which need to be integrated in them. Also, if possible, some more useful features could be added, and the performance speed could be improved when the internet connection is slow.

    For how long have I used the solution?

    Less than one year.

    What's my experience with pricing, setup cost, and licensing?

    We receive value for the price that we pay. 

    What other advice do I have?

    A great innovation from one of the best tech leaders in the industry.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    PeerSpot user
    Software Tester at a tech consulting company with 11-50 employees
    Real User
    Top 20
    May 4, 2018
    Google Apps for Business: Useful for When Your business is Already Running
    Pros and Cons
    • "Since my goal was to extend my analysis, I found the additional Drive and Gmail storage to be very valuable."
    • "The Outlook integration or plug-in for current Outlook clients is a huge area for improvement."

    What is our primary use case?

    The use case is a small business in the process of developing a content strategy for a website. A common user that is me already has a Google account, searched online for Google Apps for Business, and then decided to take advantage of the variety of resources available for the G Suite. 

    How has it helped my organization?

    I have no nonprofit organization, so it has not improved anything. However, the extra space in Drive is a potential improvement in user experience because most of the people in our organization are using either a Dropbox or Drive space.

    What is most valuable?

    Since my goal was to extend my analysis, I found the additional Drive and Gmail storage to be very valuable. Next is the interroperability with Microsoft Outlook, which is a feature also used with Hotmail. I figured the 24/7 phone and email support was a must, too for a new business/startup.

    What needs improvement?

    The Outlook integration or plug-in for current outlook clients is a huge area for improvement. Calendar, contact, all that can be synched needs to be managed too.

    For how long have I used the solution?

    Less than one year.

    What do I think about the stability of the solution?

    No, not really. But it was rather extra work to configure the IMAP or POP on a smartphone.

    What do I think about the scalability of the solution?

    No.

    How are customer service and technical support?

    Customer Service: I would say that the customer service responded. There was a really fast email response and there were links to educational materials in relation to deployment. Technical Support: Prompt and fixed.

    Which solution did I use previously and why did I switch?

    No, I did not use a different solution.

    How was the initial setup?

    The initial setup is complex. It involved browsing, knowledge of IMAP and POP, and the two-step verification was in place, and then I had to consult with the smartphone provider before I access the Google Apps for Business.

    What about the implementation team?

    I did not implement through a vendor team. 

    What was our ROI?

    I wanted to see if it would help make better use of my Google+ pages for business. I wanted everything to appear seamlessly, and effortlessly painless.

    What's my experience with pricing, setup cost, and licensing?

    The average day-to-day cost is a little bit extra storage capacity for the browsing on my smartphone, which I normally don't use for the specific tasks.

    Which other solutions did I evaluate?

    I looked at cloud.google.com, and then I also took another look at blog hosting that provides email and website hosting.

    What other advice do I have?

    I think the on-boarding could be made more efficient, but that doesn't mean more time.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Matt Dale - PeerSpot reviewer
    Matt DaleIT Director at a tech services company
    Real User

    Great Article

    PeerSpot user
    Consultant at a tech services company
    Consultant
    Top 20
    Feb 6, 2018
    Users can work anywhere with an internet connection
    Pros and Cons
    • "There are several online forums and a lot of support materials online."
    • "Good performance, even on relatively slow connections; no local apps required."
    • "Users can work anywhere with an internet connection."
    • "Reduces IT spend, freeing up cash for other areas: sales, marketing, recruitment, etc."
    • "Some concerns over security, but there are moves to address this and provide admin tools to secure content and adhere to data protection regulations."
    • "Some concerns over security, but there are moves to address this and provide admin tools to secure content and adhere to data protection regulations."

    What is our primary use case?

    Email and suite of productivity tools for business users. It can be a good alternative to MS Office 365. A lots of add-ons available to add full CRM functionality and a variety of tools to help run your business.

    How has it helped my organization?

    • Fast to set up and easy to use for most users. 
    • Mail and drive work well on mobile.
    • Good performance, even on relatively slow connections; no local apps required. 
    • Users can work anywhere with an internet connection. 
    • Reduces IT spend, freeing up cash for other areas: sales, marketing, recruitment, etc.

    What is most valuable?

    • Great mail client with fast search and a lot of storage.
    • Drive storage makes it easy to share documents and collaborate with co-workers and others outside the organisation.
    • Google forms are great for questionnaires and surveys.
    • Good integration with Android devices.

    What needs improvement?

    Some concerns over security, but there are moves to address this and provide admin tools to secure content and adhere to data protection regulations. 

    For how long have I used the solution?

    More than five years.

    What do I think about the stability of the solution?

    G Suite is generally rock solid, but there are inherent risks with any cloud solutions. Internal hardware, networks, and communications are more likely to be points of failure than Google's own infrastructure.

    What do I think about the scalability of the solution?

    G Suite is mostly used by SMEs, but with Google's infrastructure and new enterprise features, there is no reason why G Suite could not be adopted by the largest companies.

    How is customer service and technical support?

    There are several online forums and a lot of support materials online. G Suite administrators on paid-for subscriptions get access to support by telephone, email, or chat. 

    How was the initial setup?

    There can be some complication if migrating from other providers. A lot of online training materials are available and there are many independent vendors and consultancies that can help with it. 

    What about the implementation team?

    Our in-house team is experienced in installing and configuring G Suite in a variety of scenarios. There are many reputable vendors who can provide setup, migration, training, and/or support depending on your requirements.

    What was our ROI?

    There are several areas where a G Suite implementation can reduce costs: lower license fees than some competing products, reduced hardware, and IT support costs. 

    There are also other benefits that can provide a competitive advantage, e.g., improved productivity (with appropriate training), increased collaboration (with correct use of tools), flexible working - work from home or remote locations, easy to scale - fast onboarding of new employees, and ability to add and remove licenses, as required.

    What's my experience with pricing, setup cost, and licensing?

    G Suite and Microsoft Office 365 offer products with similar functionality at several different price points. Zoho offer a more extensive range of products and attempts to provide all the applications required to run most small and medium-sized businesses. 

    Careful consideration should be given to the different licensing options and provisions should be made for additional applications that may be required for your particular business. As with all cloud solutions, bandwidth is key and budget should include a provision of sufficient bandwidth to support the required number of users. Traffic management tools may be required for larger setups and should be included in any pricing calculations.

    Which other solutions did I evaluate?

    G Suite competes with Microsoft Office 365 and the Zoho suite of applications, which provides solutions for virtually all business activities including Sales, Marketing, HR/Recruiting, Accounts, Project Management, Customer Support, and more. Each has its own strengths and can be great solutions for different types and sizes of businesses.

    What other advice do I have?

    G Suite can be an excellent solution for many organisations, but there are several factors to consider before implementing any cloud-based solutions. It is best to get expert advice before committing to any particular vendor's product suite. Whatever solution you decide on, make sure you invest in training to get the most from the products. There are no magic bullets, but well trained users will be your best business investment whatever applications you decide to use.

    Disclosure: My company has a business relationship with this vendor other than being a customer. We provide cloud solutions including G Suite, Microsoft Office, and Zoho One.
    PeerSpot user
    PeerSpot user
    CEO at Shivaami Cloud Services Pvt. Ltd.
    Real User
    Feb 28, 2016
    We can have Common Files shared among users​.
    Pros and Cons
    • "Go for it and use it effectively."
    • "It needs better Enterprise controls."

    Valuable Features

    • Gmail
    • Docs
    • Hangout
    • Calendar

    Improvements to My Organization

    • Weekly meetings through Hangout across the branches
    • Common Files shared among users

    Room for Improvement

    It needs better Enterprise controls.

    Use of Solution

    We've used it for seven years.

    Deployment Issues

    Mainly migration issues from IBM Notes.

    Stability Issues

    There were no issues with the stability.

    Scalability Issues

    We've had no issues scaling it.

    Customer Service and Technical Support

    Customer Service:

    It's good.

    Technical Support:

    It's good.

    Initial Setup

    It's very straightforward.

    Implementation Team

    We did it in-house.

    ROI

    It's justifiable.

    Pricing, Setup Cost and Licensing

    The price is attractive as India enjoys a special price.

    Other Solutions Considered

    There were no other options looked at.

    Other Advice

    Go for it and use it effectively. Do take change management from Google.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Download our free Google Workspace Report and get advice and tips from experienced pros sharing their opinions.
    Updated: March 2026
    Buyer's Guide
    Download our free Google Workspace Report and get advice and tips from experienced pros sharing their opinions.