Google Workspace Reviews

The use case is a small business in the process of developing a content strategy for a website. A common user that is me already has a Google account, searched online for Google Apps for Business, and then decided to take advantage of the variety of resources available for the G Suite. 

I have no nonprofit organization, so it has not improved anything. However, the extra space in Drive is a potential improvement in user experience because most of the people in our organization are using either a Dropbox or Drive space.

Since my goal was to extend my analysis, I found the additional Drive and Gmail storage to be very valuable. Next is the interroperability with Microsoft Outlook, which is a feature also used with Hotmail. I figured the 24/7 phone and email support was a must, too for a new business/startup.

The Outlook integration or plug-in for current outlook clients is a huge area for improvement. Calendar, contact, all that can be synched needs to be managed too.

No, not really. But it was rather extra work to configure the IMAP or POP on a smartphone.

No.

Customer Service: I would say that the customer service responded. There was a really fast email response and there were links to educational materials in relation to deployment. Technical Support: Prompt and fixed.

No, I did not use a different solution.

The initial setup is complex. It involved browsing, knowledge of IMAP and POP, and the two-step verification was in place, and then I had to consult with the smartphone provider before I access the Google Apps for Business.

I did not implement through a vendor team. 

I wanted to see if it would help make better use of my Google+ pages for business. I wanted everything to appear seamlessly, and effortlessly painless.

The average day-to-day cost is a little bit extra storage capacity for the browsing on my smartphone, which I normally don't use for the specific tasks.

I looked at cloud.google.com, and then I also took another look at blog hosting that provides email and website hosting.

I think the on-boarding could be made more efficient, but that doesn't mean more time.

I use it for communicating with people, editing files simultaneously, sharing files, and uploading documents. 

From my point of view, there is a lot of room for improvement in the workspace, particularly in the cloud and premises environment. I would like to learn more about how to communicate, edit things, and use the cloud as a hosting environment for a website. I lead IT for websites in WordPress and have been using Google Workspace, but I would love to know more about how I could use Google Cloud for my purposes. 

Additionally, I need to figure out how to manage phones, save things, and use the software for business management.

I've been using Google Workspace since it was first introduced. Whenever something new is released, I start using it immediately.

I would rate the stability a five out of ten. From the products I have used so far with Google, I would rate stability around five because I've seen it keep developing and being stable in general.

I had issues with Google Ads, which is another product of Google not exactly coordinated with Workspace. But I didn't have any issues with Workspace.

In general, I trust Google products. I would definitely recommend using the solution. Overall, I would rate it around seven out of ten. 

In terms of IT tools, we basically use Google Enterprise Solution to set up most of our services in Azure, whereas we use Azure Portal to set up all the VM, network, security, and everything else on it. Everyone is on remotely, in the system. We are using Google Chrome Enterprise for our email network, email link, and many of the apps there.

Email is one of the most important items, the others are collaboration, conferencing, and meetings. There would be more conferencing at meetings. Those are the main scenarios in which we use it.

The email, we believe, is what we like best. The email is excellent. It is simple to locate the information. We use it because it came from Microsoft Outlook, and the way Google tags information is very simple and easy to use.

Once you start using the collaborative platform in terms of creating the Excel document, both of us can be looking at the same time, they have a meeting look at the document, you and I can work on it at the same time, which is fantastic. 

We have a team of people working on these. In terms of collaboration, and simple ease of use, I think Google is good. There isn't much you need to work on in terms of security; it's pretty good in terms of how to be secure, ensuring that no one can hack the system, and so on. It appeared to be working well for us. We are also pleased with the enterprise support.

The space they provide is fantastic.

There is no such thing as being difficult to use.

The UI could be more graphic and sassy, but otherwise, it is quite functional.

We started working with G Suite Enterprise last year.

I can only recall one or two occasions when we lost access to Gmail. Aside from that, I haven't had any problems with that system. It is very stable.

I have never had to use technical support. The system is pretty simple to use.

With controlling the various groups, I never have to go into it. The integration with Google Drive and all those features in both sharing documents is very simple, as is creating a site to support different teams. I haven't reached that point where I have to contact support. They also have a lot of people, and a lot of videos to view and make it pretty simple.

I haven't had a reason to contact them. There is a good online community base for people who use these tools.

In terms of time, I'd say that it has been more than a couple of years since we used Google Chrome Enterprise. We swapped because of the number of people we have on the Enterprise, and I believe we started putting it on it last year to enable the network and securities.

The initial setup is pretty straightforward and simple.

Security-wise, grouping people, creating permissions, and so on are all very simple. Very simple to use

In terms of pricing, I don't deal with that area because it's on the outside. I just basically recommend the solutions we are using.

I am not aware of the pricing, other than I believe it is comparable to the majority of the system, but because we have been using it for so long, switching from one to the other is difficult.

The pricing is comparable, it's pretty decent. This is why we have been using this solution and haven't switched to anything else.

Before implementing it has to be appropriate for the model. Our thing is that there are a lot of us, and our work is done remotely. It has to be a good fit for how we do things. It all depends on how the enterprise is run. For us, it is extremely effective, mainly because of the collaboration, especially, because both of us are not in the same office talking. Having this collaboration is fantastic.

I would rate G Suite Enterprise a nine out of ten.

We primarily use the solution for work and also for the MDM BYOD control.

We're currently still testing the solution. It's very early in the process.

I'm also aware of Microsoft's MDM. When compared with Google, they are both pretty much the same, and not too different.

The initial setup is easy.

The scalability is good.

I have found the solution to be pretty stable.

We mostly needed G Suite for the data to implement the BYOD policy. We're still in the process. Once everything is implemented, my understanding is that it will work well for us, however, it's still very early in the process. Right now, we're still in the testing phase.

We'll need to have more control of the data lake once we have the BYOD policy in place. We need more control in terms of DLP going forward. This solution doesn't seem to really cover that functionality.

There seems to be a bit of vulnerability on some operating systems, specifically on the iPhone. There isn't as much control as if a person is using an Android. That's a bit of a concern.

There may be some usability issues within the browser.

We have not begun using it yet, however, we have the license. We have the license for testing. We've used the solution for about two months in a testing capacity.

To be fair, I only tested Google G Suite and have not compared it to another provider vendor.

That said, the enterprise edition is quite stable compared with simply using Google on the browser to read the email. I find it's not easy to read on the browser.

The scalability on offer has been fine and it seems to be able to expand quite well.

I've never been in touch with technical support. Therefore, I cannot speak to how helpful they are, or how quickly they respond to questions.

We have found the implementation process to be straightforward. It's not overly complex or difficult. 

I'm on the security team. I can't speak to the exact licensing costs. It's not a part of the product I deal with directly. 

We did look at different options.

In Thailand, you need to have control the BYOD. That's why we tried to find a solution that addresses this. Our organization already was using the Google G Suite and we decided to move to Enterprise.

I'm not the direct implementer of the product. I just looked into the features inside, however, I did not directly set up G-Suite and therefore I can't be sure if it's a cloud-based deployment.

We are just customers and end-users. We don't have a partnership with Google.

I'd rate the solution at an eight out of ten. When I compare it to the Microsoft offering, it's pretty good.

Our primary use case for this solution is collaboration but we also use it for email and the calendar. We deal with medium and large size companies. We're partners with G Suite and I'm an IT cloud manager. 

G Suite has saved the company a lot of time. There's no longer any need to download files, everything can be edited online. 

The valuable features of this solution include content co-editing, content collaboration, email searching, and calendar sharing. 

I would ideally like to see a common space in the product where all the tools are shared within the same facility, something similar to Microsoft Teams, where all solutions are provided in one site. That would be a major improvement and an additional feature that would improve the product. 

I've been using this solution for five years. 

The stability is good and it permits collaboration, but I think in the last couple of years it hasn't been as good as the Microsoft solution. 

This is a super scalable solution. When you grow, it grows with you. We have almost 3,000 users in our company. 

I've had good experience with technical support. 

We didn't previously use anything else. The migration to G Suite came from the move from on-premises to cloud, from Lotus Notes to G Suite.

The initial setup of this product is very straightforward. Deployment time depends on the number of users because the administration is different if you're implementing for a large company. We have implemented in our own company as well as for our customers. It took three months to have it perfectly fine-tuned for our company including the migration from Lotus Notes. We are integrators so we did it ourselves. We used four people to assist and they now deal with maintenance if it's required. We have IT engineers, two administrators and two other IT engineers and consultants.

I would recommend any company carry out a good profiling of the people who are going to be migrated to the solution, and to implement a good change management adoption in order to have everyone on board. If you do this you have satisfied users and they are the ones who are going to rely on the tool and get all the advantages the tool provides.

I would rate this solution a seven out of 10. 

We mainly use it as our email system.

When I compare with Office 365, G Suite has fewer features.

The collaboration in Office 365 is more advanced and more developed than G Suite.

We have been using the G Suite Basic Edition for between two and three years.

We have not had any limitations with G Suite. There are no issues with the stability of this product.

We have not needed help from technical support. G Suite is pretty much straightforward.

There is nothing to install. We just have to subscribe to it.

The implementation was very easy.

We have plans to migrate to Office 365. We want to keep everything on the same platform for office applications. Rather than purchase two licenses, we would like to purchase one.

I would say that Office 365 is better to use.

I would rate this solution an eight out of ten.

We use the solution for collaborative jobs, email, meetings, Google Drive and for storing information.

While, overall, I am satisfied with the solution, the stability could be improved, such as the issue of Google meetings being disparate from those on Zoom platforms. 

We have been using G Suite Enterprise for two years. 

The stability should be addressed. 

Since I am using the cloud, I am not in a position to comment on the solution's scalability. 

The solution's technical support is very good.

The initial setup of G Suite Enterprise is easy.

While I cannot recall exactly how long the full deployment took us, I believe we are talking about two or three months. During this period we needed to migrate from Microsoft to Google, after which we had some work to tend to. 

There are around 4,000 people using the solution in our organization.

My advice to others is to not give up, since the starter form changed and they'll be off work.

I rate G Suite Enterprise as a nine out of ten. 

The features we use quite a lot are the mail and Google Drive. We can store documents and share documents between both employees here, locally in Sweden, and we have an office in the US as well. It's a very easy way to share information and documents, and have online meetings and stuff with Google Meet. We use it quite a lot.

We have been using this solution for five years. 

It has been very stable, actually. I can't remember if we had anything that I actually can blame Google for. It's more our internet connection, we need to have it working for this work of course but no, it has been stable.

We just have around a hundred users. At that scale, it works fine. We haven't had any real problems with scaling. For our size company, it seems to be working well.

We have a couple of IT people here that manage it, but it's just a few hours. It doesn't really take much, it doesn't have many users. Fairly little maintenance is needed.

Support is actually not direct. You can search online for information from Google. We have been able to solve things that way, just finding information online. 

The initial setup was straightforward because it's totally web-based. We managed it via the web browser and we don't need any special installation of software stuff locally. It was quite easy to set up and start with.

We deployed it around five years ago, but it took a few days to get the basics. It was fairly straightforward. It took a couple of days and I think we had most of it up. We started using it and then we learn as we go with new features and stuff, but the whole thing was fairly straightforward.

There's always room for improvement but it works fairly well for what we need. The conference systems can always be improved of course, but it works quite well for most of the functions we use. Obviously, it's not perfect. Everything can always be better of course, but we are quite satisfied with it.

There is a cost per user, per month. It depends on how many users they have in the system. It's a decent cost anyway. It feels quite okay for what we get for it.

It's simple and easy to get working and started. You don't really need to locally install stuff, you have the browser and that's it. It's easy to set up and it's fairly flexible. There are a lot of apps in it like Meet or collaboration tools. It works well and we have been using it daily. It seems to be a robust and working system. We are quite happy with it. I would recommend it. 

I would rate it an eight out of ten. We haven't had any main problems with it. It's more like it could be hard sometimes to find your way through all the settings and using things like that. It's a flexible system, in general it's hassle-free.

In the next release, I would like to see more encryption of documents, mail, and things like that. There should be a better way to encrypt mail and documents that are pushed through this system. That would be some improvement or additional features that could be good to have.