Google Workspace Reviews

We use the solution for collaborative jobs, email, meetings, Google Drive and for storing information.

While, overall, I am satisfied with the solution, the stability could be improved, such as the issue of Google meetings being disparate from those on Zoom platforms. 

We have been using G Suite Enterprise for two years. 

The stability should be addressed. 

Since I am using the cloud, I am not in a position to comment on the solution's scalability. 

The solution's technical support is very good.

The initial setup of G Suite Enterprise is easy.

While I cannot recall exactly how long the full deployment took us, I believe we are talking about two or three months. During this period we needed to migrate from Microsoft to Google, after which we had some work to tend to. 

There are around 4,000 people using the solution in our organization.

My advice to others is to not give up, since the starter form changed and they'll be off work.

I rate G Suite Enterprise as a nine out of ten. 

I use G Suite Enterprise for email.

I think it is a great subscription for me. I think it is important, especially when making an internal email subscription. For example, I can easily create my colleague's email address, and we can use it. I benefited from G Suite. I am using the G Suite Drive, which provides 30GB of storage, and it is helping for me. I think it's better for me.

I talked with G Suite recently because my G Suite has a temporary block. I communicated with the G Suite representative or Google representative, and he told me that I sent a lot of emails, so my email was temporarily blocked. But I know I have not sent more than 500 emails daily to reach the limit. I sent only 5,200 emails, but unfortunately, my G Suite account was temporarily blocked for 24 hours, and then he resolved it. I think they need to improve G Suite because this temporary block is not fair.

I have been using G Suite Enterprise for just one month.

G Suite Enterprise is stable.

I am definitely satisfied with its technical support.

Initially, I used Microsoft Outlook for almost six months. I used those subscriptions, but I cannot buy the Microsoft mailbox service. I tried to communicate with a Microsoft representative, and she tried many times over two hours, but she cannot install or buy my subscription. After that, she provided me with our local representative number. Unfortunately, I cannot reach those people. That's when I escaped Microsoft Outlook and moved to Google G Suite. I think G Suite features are better for me.

On a scale from one to ten, I would give G Suite Enterprise an eight. 

We tend to implement this solution for our clients. The solution is mainly used for email.

Most of our customers are using the basic version. 

A lot of the customers use Google Suite. They like the word processing, spreadsheets, database, and presenting tools of Google. Younger customers, newer companies, are more used to full Google. Google Docs, Google Spreadsheet, and so, on as they used it already as a student. They are quite comfortable with the solution and find it user-friendly and easy to navigate - more so than Microsoft, for example. 

The ability for multiple users to work in one document is very useful.

The Gmail search tool is excellent. They have the most powerful search tool of all the email managers I work with. They are much, much better than Outlook, for instance. The Outlook search machine is fairly poor actually. If you have a lot of emails and you will do a search, it misses a lot.

They are launching more and more features for mobile, which I understand our customers appreciate.

I am not a big fan of how Gmail organizes the mail. I find it complicated to see which mail from which users send at which date. Especially if there is a lot. 

We've been using the solution for about ten years or so. It's been a long time at this point.

The companies we work with are 100% small and medium-sized. We don't have any enterprise or corporate customers.

While I have never directly dealt with technical support from Google, from talking with my team, it is my understanding that they are quite good. I would say that we are satisfied with the level of support.

We've also worked with Microsoft. We mostly use that in my office.

Given how happy our customers have been with the solution, I would rate it at an eight out of ten.

We're a Google partner and we sell to our customers G Suite, or Google Works as it is called now. That's what we do. We're are also a Microsoft partner. We do a lot with Dynamics, Navision Microsoft Dynamics, and we're also a reseller of Microsoft 365. We do backup and disaster recovery in partnership with N‑able. All these things, we do as an MSP. We do remote monitoring as a platform solution where you buy the agents and you do your own management or we do it as an MSP where we do 24/7 management, for instance, of your server monitoring.

We are a managed service provider or a total IT service provider to the market. We do a variety of solutions, primarily for SMEs.

We primarily use the solution for email and Google Drive. We use Google Sheets as well occasionally. It's mainly those items. We don't really use Google Docs. It's largely Google Drive and Gmail.

The solution is rather easy to collaborate on. You can just upload files, even if it is an Excel file or a Word document. Once they are uploaded, you can collaborate easily. 

The solution offers very good email. It's a very good email provider.

The solution is very stable.

The scalability of the solution is very good.

The solution is very easy to use.

It's perfect for smaller organizations.

The initial setup is pretty easy.

I used Excel quite a bit. When you switch over to Google Suite, maybe due to the fact that it's a web platform, the shortcuts are not the easiest. I'm quite used to Excel shortcuts. Shortcuts on G Suite are not the best. 

In terms of Google Docs, if you upload a Word document up to Google Docs, it could mess up your formatting quite a bit.  

I've maybe been working with the solution for about three years or so. In my previous company, we were working with G Suite as well. I've used it across a few organizations at this point. 

The stability is very good overall. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. 

The scalability of the product is good. We haven't hit any limitations at all. If a company can scale it, it shouldn't be a problem.

I've never had to reach out to technical support. I've never come across a problem that would require me to raise a ticket. The solution works very well. I haven't had any technical issues and therefore have no experience with technical support.

I also use Microsoft Office. Sometimes when you upload Microsoft to Google, the formatting goes a little haywire. 

In terms of the initial setup, I don't know too much about the process. I didn't set it up personally. It was my company's support services that handled the implementation. It was also already up and running when I came in. They just asked me to set up my Gmail and I have access to all the other sorts of apps in G Suite. In that sense, it's straightforward.

Our internal team set up the solution. 

We are just users and customers.

I'd rate the solution at a seven out of ten.  If the solution had fewer formatting issues on Microsoft to Google uploads, and if I used Google Keep more, I might rate it higher.

If you don't use anything, it's always between this option and Office 365. For a smaller company, G Suite is easy to set up. I would assume it's quite straightforward. Microsoft might be better for a larger organization. In general, however, the whole setup is pretty easy to use.

The product itself has a host of tools that come with it. Basically, we use it for our online meetings - web-based meetings. We use Google Meet for them. For file storage, we are using Google Drive. For any surveys or anything, again, there are capabilities. We are using the product for Gmail - their email service. 

The solution has a host of features. There are so many, we are not using all of them. However, quite a few of them, including Drive, Sheets, Docs, Gmail, Meet, Calendar, and so on are extremely valuable to us.

The general ease of use is the solution's most valuable aspect. It's extremely simple to use. You don't even have to look up videos in order to figure things out. It's all very intuitive.

The solution is very stable.

The scalability is very good.

The product is on the cloud. It's plug-and-play. There isn't a long, drawn-out setup process.

The pricing of the solution could be better. Maybe they can get some special pricing for it. They have something called a Business Starter, but maybe they can look at still slightly more optimized pricing for the other companies as well.

They could increase the number of third-party integrations on offer.

I don't see any technical challenges or features that are lacking. More or less, they have everything we need.

We've been using the solution for about a year or so now. It hasn't been too long.

We've found the solution to be very stable. We haven't faced any bugs or glitches. It doesn't crash or freeze. It's given us no issues at all so far. It's reliable. 

The solution can scale. If a company needs to expand, it can do so with relative ease.

We have about 50 users on the solution at this time.

We do pan to continue to use it, and to increase usage in the future.

We did not require the assistance of technical support, and therefore I cannot speak to their level of service. We only really had two issues, and we simply used Google to find the answers we needed. Technical support was not required. Therefore, I can't speak to their level of knowledge or responsiveness. 

The solution is on the cloud. It's kind of a plug-and-play solution. We just got a license or subscription. It gave us access to so many users. There are no hassles at all for the installation and configuration. They make it very simple.

It hardly takes more than a few minutes. The deployment is very fast.

You only need one person to handle the deployment process. It requires a very minimal amount of staff.

The pricing is a bit high. They should offer more licenses that could appeal to a wider variety of companies.

We currently have a yearly subscription which we pay.

We are using the latest version of the solution currently.

I'd recommend this solution to other users or companies. It's very user-friendly and easy to adopt.

I'd rate the product at a perfect ten out of ten. For a company our size, it gives us everything we require. It's great.

This solution is our primary tool for communication and collaboration within the company. We use it for everything possible. We are partners with Google and I'm a cloud expert and company partner.

This product has improved our organization in many ways, whether it's in terms of quick access to information from any place and the fact that it's more than just email. In the work environment I can quickly collaborate with others on urgent matters. Problems are addressed more quickly and content is created and approved in less time, providing quick and easy access to information.

It's difficult to name a single valuable feature, but I like that it simply works and is reliable. I like the philosophy of the product. 

G Suite has improved but there's still some redundancy in the functionality between certain modules. The general Q and A's are different from the Q and A's in Google presentations and Google slides. I think the three could be unified into a single function rather than three different functions. For additional features, I'd like to see some project management area tools, workflow tools around document management, that kind of thing.

I've been using this solution for over 10 years. 

The solution is absolutely reliable and stable.

Scalability is excellent - the product is a public cloud product so by definition it's scalable. We're not a big company, we have close to 20 users and they are in all roles, whether it's sales, marketing, professional services or administration.

As partners, I think the technical support offered is good. From Google's perspective, I think it could be improved. There is quality lacking in their support. The solution works very well and there are rarely any technical issues and that could be the reason that their first line of support is not great. I think it's similar with other vendors so it seems to be the industry average.  

The initial setup is very straightforward. 

There are different licensing packages available so you can choose what suits you. The price is relatively low, it's reasonable.

Compared to anything else, this solution is absolutely the best. 

I rate this solution a 10 out of 10.

We are using it for online calendar and meetings. It can also be used for email, notes, cloud storage, and Google Drive.

When it comes to email, Google has a very good anti-spam engine or solution. We get very less spams. We don't have to use an external anti-spam solution with this.

In Google Meet, there is no feature for recording a meeting. It should have a feature for recording.

I have been using this solution for more than three years.

We have somewhere around 75 users. Its usage will increase to a maximum of 100 users.

Their technical support is fine. For most of the things, we don't need support, but whenever required, we can get support.

Being a cloud solution, no big effort is required for its implementation. It is easy to implement this solution.

We normally purchase the license on a yearly basis.

I would recommend this solution. I would rate G Suite Enterprise a nine out of ten.

We primarily use the solution for the various software on the platform. We also use it for sales administration.

The most valuable aspect of the solution is its ability to offer sales administrative support.

The initial setup is very easy.

The stability has always been very good.

The product can scale easily.

The cost could be improved. It can sometimes be a bit confusing figuring out how we are actually being charged.

There should be something done about inter-productivity between cloud platforms. It is so difficult to connect two different platforms with these tools as there is not any inter-productivity or inter-operability.

We started with the free version of the solution and have since moved to the enterprise option. We've used the solution for about three years at this time.

The product is very stable. It doesn't crash or freeze. There are no bugs or glitches. It's reliable.

The solution is quite scalable. A company could easily expand it out to fit whatever needs they have.

Currently, our organization has about 50 users. We do plan to continue to use the solution.

I can't really speak to the helpfulness or responsiveness of technical support. We don't really use it that much.

We didn't really use any other solution previously. We might have just used other Google offerings. We were only four people, and we originally a small team.

The initial setup is not complex. It's very straightforward. It's easy. A company wouldn't have any issues with the prospect of setting it up internally.

The deployment only took 15 days. It was quite quick. We really appreciated it didn't take too long.

I can't directly speak to how many people were involved internally in the deployment and maintenance aspects of the product.

We did not use a reseller, integrator, or consultant's services during the initial setup. We were able to handle it ourselves internally. We had our own team in place.

The cost structure should be adjusted to make it more clear and explain better to users how they are being charged and why.

We started with the free version and have since moved to the enterprise offering.

I don't have information regarding the exact costs for our company.

We did not evaluate other options before choosing this product.

We're just customers and end-users.

I would recommend the solution. We've been mostly quite happy with it overall.

In general, I would rate the solution at a nine out of ten.