Google Workspace Reviews

We have a team of eight people and everyone is using G Suite whether for collaboration, storing files, Google Word, or using Sheets to Slides, it's all on G Suite. 99.95% of our work revolves around it. It's mainly for office related work and collaborations, that's our primary use case. We're a customer of G Suite and I'm the founder and M.D. of our company. 

It helped us a lot of working together on single artifacts. Since we are in consulting there are lot of documents we build so now we don't have to send documents, we work on the same document with a lot better version control. 

Google meet has helped us a lot as well, we do all our customer / internal meetings over google meet. Majority of our workforce is either onsite or working remotely.

This product is quite secure in that I can choose the people whom I want to share with, and it's not automatically available to everyone. It's also very user friendly. We started using Gmail and other Google applications almost 12 years ago, so it was quite easy for us to blend in the entire collaboration suite. They're the two major reasons we chose to use Google Suite.

There are quite a few things missing in G Suite. It can create a barrier to some features so that for a particular presentation we might have to move to Microsoft PowerPoint for a presentation. Also, some years ago, the Google Sites were very customizable but now they've become a bit compact, and we don't have the same number of plugins and customizations available. Those are two issues we face. 

For additional features, we currently face a problem with the lack of a remote desktop option. It means that if we're collaborating, I cannot access your desktop the way it can be done with Skype or Microsoft Teams. It's a feature that's used regularly and that's important to all of us and should be something they include in the next release.

We've been using this solution for the past two years. 

This is a stable solution. The only issues are when moving to a new framework, there can be hiccups but we haven't had any outages. 

Anna: Okay, perfect. And if we're talking about scalability, have you tried to scale it?

In our own organization we've implemented for 10 people but we have implemented to 100 in other companies. The scalability really doesn't have a limit. So, if you go for the G Suite, it's a highly scalable solution. I know companies with 400 employees that are using G Suite without a problem. 

I've contacted technical support once in the last 2 year because of a misconfiguration on our side, and they were able to sort it out. Unfortunately, in India there's no direct support network, so we have to raise a request over email or in the portal and they connect us to Malaysia or somewhere. 

If you follow the implementation process step by step, there is almost no chance that you will run into a problem. We are an IT service and solutions company and we did the configuration ourselves without using any external party and it was very simple and intuitive. You just follow the instructions step by step. Deployment takes maybe an hour and it doesn't change, whether you have 10 users or 400 users. There is no maintenance required for this solution. 

I believe we pay approximately 2500 Rupees monthly for our users. There are no additional costs. 

Individuals need to explore the options based on their business needs. G Suite has building forms, online forms, reports, everything like that. It's just a matter of exploring it and understanding your requirements. 

I would rate this solution an eight out of 10. It still requirements some improvements in order to catch up to Microsoft. 

I mainly use it for sending emails and storing files on Google Drive. 

It's secure. It offers data security and user privacy. I use it for personal purposes.  

The interface is okay, and it's easy to use.

With the Internet of Things, a platform that integrates well with others would be even better.

I use it. 

It's stable, easy to use, and accessible even with a weak internet connection.

It is a scalable product. There are around 10 to 16 end users in my company.

We do have plans to increase the further usage. 

It's easy to deploy.

We have a technical person in my organization who handled it.

We pay on yearly basis. 

Overall, I would rate the solution an eight out of ten. I would recommend using the solution. 

The product is user-friendly and knows how to appeal to a user. Google Docs accepts some of our requirements. Its most valuable feature is performance. The product's integrations are good.  

Google Workspace needs to be more flexible, like Microsoft Excel. 

I have been using the product for a couple of years. 

My company has 400 users. 

The tool's deployment is easy. It is a cloud solution, and you must just log in to use it. You need a team of ten resources to deploy it. 

Google Workspace's deployment can be done in-house. 

We have enjoyed benefits like time, money, data acquisition, and records with the tool's use. 

The solution is expensive. 

I rate Google Workspace an eight out of ten. The product has a high level of security and I haven't encountered any kind of violation. 

The solution is easy to use, and you don't need a lot of knowledge for it. Also, if anyone changes a document in the workspace, you can set up messages telling you if someone changes a document.

Google needs to improve its support.

I've used the solution for around ten years.

I rate the solution's stability an eight out of ten because it can always be improved.

The solution is scalable since it's just software. We have about ten users in my company on the solution, and we plan to increase the number of users. We have people in IT, the manager, and the sales department using the solution.

The quality of support depends because sometimes they are very fast. By contrast, if I want to change a registered number from mobile to landline, Google tells me it's impossible because it violates their rules. I must then send them proof that the landline belongs to the company. But I should be able to change it without questions since I own the account. I have a similar problem with changing the location because Google has set my location to the next building. I've tried five times already, but it only shows the proper building for 20 minutes before returning to the other one.

Tech support either doesn't answer requests, or you have to open a new ticket.

The initial setup is straightforward. It took five minutes to deploy the solution. To deploy the solution, I needed to create a login, and then I got access to spreadsheets or any other documents.

You don't need any IT people to deploy the service. You can do it yourself. In my company, two people in the IT department are looking at deployment and maintenance, helping with IT problems.

Google Workspace is good for everybody. Everyone can participate in editing documents. Moreover, you don't have to send any documents. You just need to log into your Google account, and you will have access. Likewise, you can access documents from anywhere if you have the Internet.

I rate the solution an eight out of ten and recommend others use it.

We use the tool for email and Google Drive. 

We find Google Drive and mail useful for our services. 

The tool should improve its on-prem capabilities to include people who are working offline. The pricing is also a challenge for both the Indian and overseas markets. The tool has a cap of 300 licenses. The product's price has also increased by 10 percent. Businesses are struggling to justify the ROI. Users cannot block emails unless they have a strong firewall. 

I have been using the tool for twenty years. 

The product is stable. 

I would rate the product a nine out of ten. 

I use it for communicating with people, editing files simultaneously, sharing files, and uploading documents. 

From my point of view, there is a lot of room for improvement in the workspace, particularly in the cloud and premises environment. I would like to learn more about how to communicate, edit things, and use the cloud as a hosting environment for a website. I lead IT for websites in WordPress and have been using Google Workspace, but I would love to know more about how I could use Google Cloud for my purposes. 

Additionally, I need to figure out how to manage phones, save things, and use the software for business management.

I've been using Google Workspace since it was first introduced. Whenever something new is released, I start using it immediately.

I would rate the stability a five out of ten. From the products I have used so far with Google, I would rate stability around five because I've seen it keep developing and being stable in general.

I had issues with Google Ads, which is another product of Google not exactly coordinated with Workspace. But I didn't have any issues with Workspace.

In general, I trust Google products. I would definitely recommend using the solution. Overall, I would rate it around seven out of ten. 

It's easy to control the admin settings, like updating the SDS, NIK, etc. I

I don't recommend Google Workspace to others. It's expensive. Also, Google doesn't have enough oversight on their partners, so you will face some difficulties dealing with them instead of directly with Google.

I have worked at this company for three years, but they have used Google Workspace for more than 10 years. 

I rate Google Workspace seven out of 10 for stability.

I rate Google Workspace five out of 10 for scalability.

I rate Google support eight out of 10. When we were having issues with security and email, they were perfect. 

Positive

Deploying Google Workspace is straightforward. We deployed in-house with two IT staff.

Google Workspace isn't worth the money.

I rate Workspace 1 out of 10 for affordability. We pay a yearly license

I rate Google Workplace seven out of 10. It's useful for enterprises of any size.

We have about 200 people at our company using all aspects of G Suite, from Google Drive to Gmail.

Accessing G Suite is super flexible. You can use it wherever you are on any device. 

Google integrates well with our system. G Suite has an open API, so you can connect any open system with Google capable of working with API. This is the main reason we use it.

Some people complain that Google Mail is inflexible. It was advanced 10 years ago, but other solutions are cleaner and clearer. 

I've been using G Suite for about three years.

G Suite is stable. It runs perfectly. Google has servers all over the world.

I rate G Suite nine out of 10. 

I use this solution in a variety of different cases i.e. emailing, audio and video conferencing, sharing files, etc.

The solution offers great integration and security, better than Microsoft in my opinion.

We value the collaboration levels that are offered. Having everything integrated in a single platform is a dream come true for us.

I believe that Sheets could have a more functional and user-friendly interface. Google Sheets currently lacks macros and cross-file links that can be found in Excel.

I have been using this solution for almost five years now.

This is a stable solution.

This is a scalable solution, we have some customers who install G Suite for thousands of users and have no had any issues.

We have only needed to contact support twice over the last five years and have no complaints with them.

We were originally using Microsoft but we switched for security reasons. We faced many spam attacks on the Microsoft platform and Google offered spam filters which were attractive to us so we decided to migrate everything there.

Overall, Google beats Microsoft on the price, performance, and security features.

The initial setup was straightforward and took just a couple of days to deploy within the whole company.

We implemented the solution ourselves.

We have seen high ROI.

The overall cost is very reasonable when considering all of the security features that you are receiving. It is a bit more expensive than our localhost and/or other hosting companies that are available on the market, but it is worth it.

I would highly recommend this solution, it is a no-brainer that this is one of the best cloud platforms available. The only reason you should not go with G Suite is if you have some strict regulations to keep everything on your local devices or within your local network.

I would rate this solution a nine out of ten.

In terms of IT tools, we basically use Google Enterprise Solution to set up most of our services in Azure, whereas we use Azure Portal to set up all the VM, network, security, and everything else on it. Everyone is on remotely, in the system. We are using Google Chrome Enterprise for our email network, email link, and many of the apps there.

Email is one of the most important items, the others are collaboration, conferencing, and meetings. There would be more conferencing at meetings. Those are the main scenarios in which we use it.

The email, we believe, is what we like best. The email is excellent. It is simple to locate the information. We use it because it came from Microsoft Outlook, and the way Google tags information is very simple and easy to use.

Once you start using the collaborative platform in terms of creating the Excel document, both of us can be looking at the same time, they have a meeting look at the document, you and I can work on it at the same time, which is fantastic. 

We have a team of people working on these. In terms of collaboration, and simple ease of use, I think Google is good. There isn't much you need to work on in terms of security; it's pretty good in terms of how to be secure, ensuring that no one can hack the system, and so on. It appeared to be working well for us. We are also pleased with the enterprise support.

The space they provide is fantastic.

There is no such thing as being difficult to use.

The UI could be more graphic and sassy, but otherwise, it is quite functional.

We started working with G Suite Enterprise last year.

I can only recall one or two occasions when we lost access to Gmail. Aside from that, I haven't had any problems with that system. It is very stable.

I have never had to use technical support. The system is pretty simple to use.

With controlling the various groups, I never have to go into it. The integration with Google Drive and all those features in both sharing documents is very simple, as is creating a site to support different teams. I haven't reached that point where I have to contact support. They also have a lot of people, and a lot of videos to view and make it pretty simple.

I haven't had a reason to contact them. There is a good online community base for people who use these tools.

In terms of time, I'd say that it has been more than a couple of years since we used Google Chrome Enterprise. We swapped because of the number of people we have on the Enterprise, and I believe we started putting it on it last year to enable the network and securities.

The initial setup is pretty straightforward and simple.

Security-wise, grouping people, creating permissions, and so on are all very simple. Very simple to use

In terms of pricing, I don't deal with that area because it's on the outside. I just basically recommend the solutions we are using.

I am not aware of the pricing, other than I believe it is comparable to the majority of the system, but because we have been using it for so long, switching from one to the other is difficult.

The pricing is comparable, it's pretty decent. This is why we have been using this solution and haven't switched to anything else.

Before implementing it has to be appropriate for the model. Our thing is that there are a lot of us, and our work is done remotely. It has to be a good fit for how we do things. It all depends on how the enterprise is run. For us, it is extremely effective, mainly because of the collaboration, especially, because both of us are not in the same office talking. Having this collaboration is fantastic.

I would rate G Suite Enterprise a nine out of ten.