Google Workspace Reviews

The solution is easy to use, and you don't need a lot of knowledge for it. Also, if anyone changes a document in the workspace, you can set up messages telling you if someone changes a document.

Google needs to improve its support.

I've used the solution for around ten years.

I rate the solution's stability an eight out of ten because it can always be improved.

The solution is scalable since it's just software. We have about ten users in my company on the solution, and we plan to increase the number of users. We have people in IT, the manager, and the sales department using the solution.

The quality of support depends because sometimes they are very fast. By contrast, if I want to change a registered number from mobile to landline, Google tells me it's impossible because it violates their rules. I must then send them proof that the landline belongs to the company. But I should be able to change it without questions since I own the account. I have a similar problem with changing the location because Google has set my location to the next building. I've tried five times already, but it only shows the proper building for 20 minutes before returning to the other one.

Tech support either doesn't answer requests, or you have to open a new ticket.

The initial setup is straightforward. It took five minutes to deploy the solution. To deploy the solution, I needed to create a login, and then I got access to spreadsheets or any other documents.

You don't need any IT people to deploy the service. You can do it yourself. In my company, two people in the IT department are looking at deployment and maintenance, helping with IT problems.

Google Workspace is good for everybody. Everyone can participate in editing documents. Moreover, you don't have to send any documents. You just need to log into your Google account, and you will have access. Likewise, you can access documents from anywhere if you have the Internet.

I rate the solution an eight out of ten and recommend others use it.

It's easy to control the admin settings, like updating the SDS, NIK, etc. I

I don't recommend Google Workspace to others. It's expensive. Also, Google doesn't have enough oversight on their partners, so you will face some difficulties dealing with them instead of directly with Google.

I have worked at this company for three years, but they have used Google Workspace for more than 10 years. 

I rate Google Workspace seven out of 10 for stability.

I rate Google Workspace five out of 10 for scalability.

I rate Google support eight out of 10. When we were having issues with security and email, they were perfect. 

Positive

Deploying Google Workspace is straightforward. We deployed in-house with two IT staff.

Google Workspace isn't worth the money.

I rate Workspace 1 out of 10 for affordability. We pay a yearly license

I rate Google Workplace seven out of 10. It's useful for enterprises of any size.

We've been using Google Workspace mostly for emails. We've also been using it for collaboration purposes.

What I like most about Google Workspace is the Google Drive app because you can easily access it from anywhere and from any device. I also find the solution easy to use. It's user-friendly.

What needs improvement in Google Workspace is the Google Drive app, in particular, making the process of finding the shared and most used files and folders easier. The first time you get an invite to view a file or folder in Google Drive and you view that folder or file, it's pretty easy, but the next time you try to access it again, sometimes, it's a bit difficult to find what was shared with you.

An additional feature I'd like to see in Google Workspace is the option to un-send messages in Gmail. Microsoft has a message recall feature, and this isn't available in Gmail, so it's the feature I'd like to be added to Gmail.

I've been using Google Workspace for more than five years now.

Google Workspace is a stable solution. There was only one instance when I couldn't access it, and the whole world couldn't access it as well, so overall, I find Google Workspace to be a very stable solution.

Google Workspace is a very scalable solution.

I didn't directly interact with the Google Workspace technical support team, but I'm not aware of any concerns about the support, so it's okay. At the moment, there's no problem with Google Workspace support.

Setting up and deploying Google Workspace is easy as it's done on the web. It's a simple process, and on a scale of one to five, with one being difficult and five being easy, I'm rating the setup and deployment of Google Workspace a five.

I can't recall the exact pricing per user for Google Workspace, but I know it's not that expensive. I'm in a mid-sized company that's able to maintain and afford Google Workspace, so it has competitive pricing, and I would rate its price as four out of five.

I used Microsoft as well, but I prefer Google Workspace because of its ease of use and accessibility.

My company has around one hundred fifty users of Google Workspace.

I'm rating Google Workspace eight out of ten.

My company is a customer of Google Workspace.

I mainly use G Suite for collaboration, online meetings, document sharing, and email.

G Suite's most valuable feature is document sharing.

Improvements to G Suite would be the ability to collaborate more easily and better quality video compression in Google Meet. 

I've been using G Suite Enterprise for about five years.

G Suite is very stable.

We haven't had any issues with scalability - we have over a thousand employees, and G Suite just scales.

The initial setup was straightforward.

We're seeing a good ROI as we use G Suite for many purposes.

G Suite is affordable.

My main use case for the solution is communications and to extend collaboration mostly around spreadsheets and a few groups, but mainly just to get teams on. We're working with fairly small teams, so I don't need a complex project management system at this stage. More and more I'm looking at using ClickUp somewhere down the line.

Valuable features of the solution are that it's simple and effective. The thing that I use most is access to documentation and being able to download a print; those are handy features for what I do. In general, basic communication administration.

To a degree, the project management service could be improved. I see the product is picking up task management specifically and we're trying to move away from emails as far as possible, but still sticking to the task management aspect.

Another area of improvement would be on the conversation side if you use the chat functions; it's a bit all over the place. But it again comes back towards the project management side, or rather workflow. To me, everything is a project, that's how I approach that.

I've been using G Suite since it was Google apps, and that was around 2009.

The stability is fine. I would rather think the local networks are falling apart, so the response times are sometimes slow, but it's not really Google related, it's network related.

The scalability is fine. I've got one site with 50 users, so scalability doesn't really matter that in that environment. On the Google apps platform, it doesn't matter if you have one, or 10, or 100 users really, because each user is just functioning on its own space.

I have not needed Google support in the reseller environment. I once needed to recover a Gmail address, which somebody created for a company and then disappeared, so there's quite a lot of information on there. And Google actually didn't help me, we had to find another way to recover it.

Prior to using G Suite, I used to run quite large projects on Microsoft Project. But that was before cloud was really involved.

The initial setup is straightforward. To integrate apps into G Suite is actually fairly simple. We're fortunately not sitting with a lot of disparate systems. I add one project and then I use IT to sync.

I would say the pricing is very affordable. To me it's cheaper to run a couple of users in a Google platform than what it would be with Microsoft Exchange. But of course, you've got Microsoft Cloud now, so I'm using that as well because clients require that.

When considering G Suite, the key is moving from the old environment, Outlook, or whatever the case might be. I wouldn't use Outlook. I would just stick to the Google interface. But my advice is, if you want change, you've got to plan properly because you'll use it often. That is probably the biggest challenge.

I sell the product, and I would recommend it. I would rate the solution an eight out of ten.

I work for a consultancy and conduct research for my customers. We are using G Suite to track activities and write some memos. 

I personally prefer to use G Suite applications, such as Gmail, Slides, and Sheets, because they give you the freedom to share the document you're editing and co-work with other colleagues simultaneously. However, some of my colleagues favor Microsoft PowerPoint and other user-based applications. 

We've had difficulty using PowerPoint files in G Suite. PowerPoint has some functions that are not available in G Suite, so when you convert from PPTX to the Slides format, they don't work. Also, you might be missing some fonts or pictures too. To stay competitive, Google needs to make G Suite more compatible with PowerPoint.

We've been using G Suite since our company was founded one year ago.

I have not had any significant problems, so I haven't had a chance to contact support. I would only need support if I had to change the password, but this rarely happens. 

Setting up Google is no problem. You create an email. That's it. So it works everywhere. We didn't have to do anything else. 

I rate G Suite nine out of 10. If it weren't for G Suite's compatibility problems with PowerPoint, I would rate it a perfect 10. PowerPoint files are often broken when we convert. Nevertheless, I recommend that companies use cloud-based applications as much as possible. PowerPoint doesn't allow you to cooperate with other colleagues simultaneously. That's the deciding factor. On a desktop solution, it's hard to pull together a project with multiple parts where one person is working on each. 

We do not make use of the software Enterprise, but only of the basic edition, such as Gmail and Google Docs. 

The solution helps us to collaborate. We can work and share files with our team. We also use Google Meet.

The permission and control should be addressed. It would also be nice to have additional software, such as Microsoft Teams, since our basic edition, Google Meet, cannot record video. 

It would be great if we could develop our own application by our site. 

I have been using G Suite Enterprise for around two or three years.

The solution is very stable.

The solution is scalable. 

We have rarely had occasion to make use of technical support, although we have had to do so for other Google products, such as Google app, in which case we found it to be quite good. Mainly, we handle the support on our own. 

The initial setup was simple.

We were capable of implementing on our own.

The solution requires of use some maintenance.

We just use the solution along with another software. 

There are around 200 users making use of the solution in our organization. We provide commentary and sell the solution to our clients. 

I rate G Suite Enterprises as an eight out of ten. 

We are using the latest update of the solution. We use it on Windows and are now using it on Windows 10. We utilize the latest version. 

We are using all the basic features and have already hosted for three domains. 

The solution serves our needs. We do not use any of Google G Suite's development products. As such, it is good for us. 

The pricing is very high, although I cannot tell if this is the result of the Indian vendors artificially inflating it. We are talking about 2,500 per year for each mailbox, which is very high. 

Also, our users have faced an issue with increasing their email quotas over the last three months. When they tried to bring this about they simply lost out on the money they remitted on their credit or debit cards. I feel this to be a very bad practice. 

We have not encountered any support when it comes to such issues. While we have escalated to their email address, we have found this procedure to be very complicated. It took a week's time to receive a response from when we submitted all the relevant details and it is still not clear if the money has been refunded. 

I have been using G Suite Enterprise for almost seven years.

The solution is stable.

Scalability is always on the high side.

We have not been satisfied with the technical support. 

The initial setup was very easy.

We did the integration on our own, without the assistance of a vendor or integrator. We had no issues, as the implementation and deployment teams are very good. 

The very high pricing is what brings down my rating of the solution from a ten to an eight. 

Also, they only contact a person at the time of renewal, at which point they are very rigid with the price. No negotiation is permitted whatsoever. A person can only be certain that his money will be consumed, but has no such guarantee about the quota being increased.

We are not seeking new requirements or additional features. Our things work fine. Sharing is there and the conferencing is going on. We encounter no difficulties with the features we use. 

Our company has around 215 users who are making use of the solution. 

I would recommend the solution to others and have done so with many people who have contacted me. 

I rate G Suite Enterprise as an eight out of ten.