LeadSquared pros and cons

Name: LeadSquared
Brand: LeadSquared
Rating: 4.0 (6 reviews)

Vendor: LeadSquared

4.0 out of 5

6 reviews
92% willing to recommend

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Pros & Cons summary

LeadSquared offers essential CRM features, seamless integration, and user-friendly design, significantly boosting sales and engagement. Its standout customization allows client-driven updates, enhancing lead tracking and communication for increased conversion and productivity. While workflow and reporting need improvement, and some stability issues exist with advanced search and campaigns, LeadSquared has a notable positive impact on business operations. Continued enhancements in customer support and large-scale operation handling are essential for optimizing its potential.

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Prominent pros & cons

PROS

LeadSquared comes equipped with all the basic features of a CRM, integrates well with existing systems, and has strong user-friendly aspects.

LeadSquared significantly increased sales and customer engagement, offering a positive impact on organizations.

LeadSquared's customization ability and flexibility stand out from other CRM options, allowing updates based on client requirements.

LeadSquared has increased the customer base by implementing better lead tracking and improved communication.

LeadSquared saves significant time for organizations, converting most leads into successful sales and improving productivity through automation.

CONS

Notifications and workflow management need improvement in LeadSquared.

Report section is not very capable and could be improved.

Advanced search mechanism is sometimes buggy.

Improvements are needed in portal stability and customer service response times.

Campaigns can cause LeadSquared to become stuck, requiring enhancement for large-scale operations.

LeadSquared Pros review quotes

Anuj Tiwari

Gtm Operator, Lead Generator at 404Minds Technologies

Mar 28, 2026

Since switching from Google Sheets to LeadSquared, I have seen significant outcomes; once we moved to LeadSquared, we have visibility, we understand which salesperson has how many leads and what the conversion rate is, we can measure all these things in LeadSquared, and this improved our decision-making, with the conversion rate increasing by about 30 to 35% after moving to LeadSquared.

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Kauhslendra Singh

Business Development Manager at Drishti IAs

May 17, 2024

The most valuable feature of LeadSquared is an easy-to-understand user interface.

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PriyankaShah

Digital Marketing &Transformation Specialist at Bajaj Auto Limited

May 3, 2024

The most valuable feature of LeadSquared is the customization.

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SigfridCecillon

Owner at Arsium

Jan 10, 2023

The initial setup is very easy.

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SenthilKumar1

Vice president at AKC Data Systems

May 8, 2022

LeadSquared's most valuable features are it comes equips with all the basic features of a CRM. It integrates well with our existing systems and is user-friendly.

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