Top 10 LiveChat Alternatives

Vendor: Text

4.9 out of 5

6 reviews
100% willing to recommend

482 followers

Top LiveChat Competitors

Discover the top alternatives and competitors to LiveChat based on the interviews we conducted with its users. The top alternative solutions include ServiceNow, BMC Helix ITSM, and Zendesk. The alternatives are sorted based on how often peers compare the solutions.

Text Alternatives Report

Learn what solutions real users are comparing with Text, and compare use cases, valuable features, and pricing.

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ServiceNow

4.3 out of 5

ServiceNow

4.3 out of 5

ServiceNow focuses on integration and workflow automation for comprehensive service management. In comparison, LiveChat emphasizes customer interaction with superior chat features. Tech buyers might choose ServiceNow for its enterprise IT management, while LiveChat appeals to those seeking real-time communication enhancements.

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Pricing

ServiceNow involves a more significant setup cost compared to LiveChat, making LiveChat a more budget-friendly option for initial setup expenses.

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Pricing

ServiceNow involves a more significant setup cost compared to LiveChat, making LiveChat a more budget-friendly option for initial setup expenses.

BMC Helix ITSM

4.0 out of 5

BMC Helix ITSM

4.0 out of 5

BMC Helix ITSM excels in comprehensive IT management for complex workflows, ideal for large enterprises needing detailed control. In comparison, LiveChat focuses on real-time customer interaction, offering seamless integration and customizable features for businesses prioritizing swift user communication improvements.

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Pricing

BMC Helix ITSM often involves higher setup costs compared to LiveChat, which is typically more affordable during implementation.

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Pricing

BMC Helix ITSM often involves higher setup costs compared to LiveChat, which is typically more affordable during implementation.

Zendesk

4.1 out of 5

Zendesk

4.1 out of 5

LiveChat's ease of use and competitive pricing make it ideal for small to medium businesses. In comparison, Zendesk's superior feature set and versatility appeal to larger enterprises seeking advanced capabilities, justified by its higher cost and more complex deployment.

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Pricing

LiveChat features lower setup costs, providing an affordable entry point, while Zendesk incurs higher setup expenses but offers extensive configuration options.

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Pricing

LiveChat features lower setup costs, providing an affordable entry point, while Zendesk incurs higher setup expenses but offers extensive configuration options.

3CX Live Chat

4.4 out of 5

3CX Live Chat

4.4 out of 5

Connect with your website visitors for free with the 3CX Live Chat plugin. With more than 1,900,000 downloads, 3CX Live Chat is the most popular, effective and reliable live chat plugin for WordPress. Increase conversions and boost customer satisfaction by communicating directly with your website visitors in real-time.

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Pricing

Switching from POTS or PRI to SIP Trunk save the customer real costs. ROI is seen in less than a year.

There aren't any additional costs. With the license I purchased, I have all features that I need. I don't have to buy an add-on or another license.

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Pricing

Switching from POTS or PRI to SIP Trunk save the customer real costs. ROI is seen in less than a year.

There aren't any additional costs. With the license I purchased, I have all features that I need. I don't have to buy an add-on or another license.

Related categories

Help Desk Software

IT Service Management (ITSM)

Live Chat