Microsoft 365 Business Reviews

The product integrates well with Windows and Microsoft solutions.

Group and membership administration in Teams is confusing. It could be improved. The configuration could be faster.

We use the solution for AD and user management.

I rate the tool’s stability a nine out of ten. The permission management feature doesn't seem to work as we think it would, especially when external teams are involved. It is complicated.

I have no complaints about the scalability of the product. Around 300 people are using the product in our organization. We might increase the usage gradually as the company grows.

I am not super happy with the technical support. I rate the support a six or seven out of ten.

Neutral

The setup is okay.

The features offered by the tool are worth the money.

The solution is moderately priced for what it offers.

I recommend the product to others. User permissions and administration take a little bit of time, especially if we have external parties who also need to access our AD and the resources inside. It needs a bit of digging around. Overall, I rate the solution a nine out of ten.

I  use it for Microsoft Excel, which helps with data analysis. It integrates Power BI, allowing us to perform various slicing and dicing of data.

Mostly, I have only used Microsoft 365 Business for emails and PowerPoints as of now.

The solution includes most of the things we need. We can use it to integrate other source systems as well, like Power BI.

It's helpful to even use it to build queries, like Microsoft queries. We can write SQL queries by joining two tables present in Excel itself. So, it's like having two tables in separate sheets, and we can build a query using a common column as a join condition. We can see the key dataset with common columns using the join condition. 

Moreover, we can also perform outer joins, making Microsoft 365 Business ideal for data analysis as well.

In future releases, I would like to see more integration options. 

I've been using it for the past around one year. We currently use the latest version.

It is a scalable solution. There are over 10,000 end-users in our organization. It is extensively used in our organization. We do have plans to increase the usage.

For example, I primarily use Excel in Microsoft 365 Business. So, we have options like Excel options; we have add-ins. So under the data tab, we have a data streamer, and we also have Microsoft Power Query for Excel. So using these, we can include the data-related menu bar in Excel software.

The setup is straightforward. We have Excel, and we can use it as it is. It might need an add-in to be included.

We need maintenance primarily for data analysis. We use it to analyze the data, especially when we have a large dataset that we want to segregate and analyze specifically for a particular functionality. In such cases, we can use Excel for slicing and dicing the data. It allows us to focus on a specific chunk of data to make informed decisions.

The deployment was done by our in-house team. It's a direct tool like Microsoft Excel, but there is an add-in that can be used to integrate with other source systems. It may extend the functionality.

We don't have a separate deployment process. Excel is a file that we have as part of Microsoft Office. It's a direct use, but we might need to include an add-in to display or the data-related menu in the Excel menu bar.

There would be licensing costs because Microsoft 365 Business requires a product key and a license to be present in order to use its products, including Excel and other supportive products.

I would suggest you to start using Excel as a basic step because Excel has its own formulas and functions. They can begin with lookups in Excel and then subsequently move ahead with building queries. 

If a person has only Excel to work with, they can start with that. But they would need to have Microsoft 365 Business to proceed further with other features.

Based on the Excel work that I have done using Excel, which is a part of Microsoft 365. So, for Excel, I would rate it eight out of ten.

Therefore, I would rate the solution an eight out of ten. 

We are moving most of our applications to the cloud with Microsoft 365 Business. We use many of the applications, such as OneDrive, Teams, and add-ons.

One of the most valuable features is this solution makes a lot of tasks easier, such as storing files and the maintenance of your infrastructure. additionally, the solution is easy to use.

One of the only aspects that I do not like about Microsoft is that they release solutions into the market without testing them and rely on users to test them.

I have been using this solution for more than one year.

I have had no problems with the stability of Microsoft 365 Business.

The solution in my experience is scalable.

We have approximately 3,500 Active Directory users in my organization and all of them are using Microsoft solutions.

When I started out at the company I work for we were previously using an email solution called Lotus Notes.

The installation is not my department. However, from what I have heard it seems some of it is easy, while others parts are more difficult.

The price of this solution is expensive and the price could be reduced. The licensing cost is very high because we are using an E5 license for Microsoft.

I recommend this solution to others.

I rate Microsoft 365 Business an eight out of ten.

I use the solution for emails.

The security provided by the solution is valuable. It works well.

The stability could be improved.

I have been using the solution for some years.

I rate the tool’s stability an eight out of ten.

The tool is scalable. Approximately 200 people are using the product in our organization. We need ten people to deploy and maintain the tool.

The setup is easy. I can do it by myself.

The solution is not very expensive.

I recommend the product to others. Overall, I rate the tool an eight out of ten.

We use the product for business processes. 

Microsoft 365 Business is an easy-to-use solution. 

The tool should improve its interface.

I have been using the product for ten years. 

I rate the product's stability a nine out of ten. 

Microsoft 365 Business is scalable. 

Microsoft 365 Business' deployment is easy. Deployment is completed in 10 days. 

Microsoft 365 Business is expensive. 

I rate the product an eight out of ten. 

We use the product for sending and receiving emails.

The platform has a good performance. It helps us in finding emails.

There could be more integration with different platforms for the product.

We have been using Microsoft 365 Business for four or five years.

I rate the platform’s stability an eight or nine out of ten.

We have more than 200 Microsoft 365 Business users in our organization. It is a scalable product. We plan to increase the number of licenses. However, it will be expensive.

The initial setup process takes less than a day to complete. It requires one executive to work on it.

We have a technical team and a consultant to assist with product implementation.

Microsoft 365 Business generates a return on investment for us.

I recommend Microsoft 365 Business and rate it an eight out of ten. Its user interface works fine.

In my case, I have a lot of different email domains and they're all hosted in the same environment. With the older exchange on-premise, that gave a lot of conflict with the user IDs, as the client runs on the same workstation. That usually started a lot of headaches for me and my IT supplier. With Office 365, that's no longer a problem.

The solution is stable.

The scalability is very good.

When you're looking at the management of the endpoints, for example, Intune leaves a lot to be desired.

If you're looking at Microsoft 365, Intune is part of that as well and Intune is kind of a nightmare.

The Office platform hasn't changed too much, apart from the fact that the server backend has moved to the cloud. In the cloud, some things work a little better and then some things work a little worse than before.

I've been using the solution for about one and a half years at this point.

The solution is very stable. There are no bugs or glitches. It doesn't crash or freeze.

The solution can scale well. If a company needs to expand it, it can.

I don't have experience with technical support. We got it outsourced, so I don't need to contact Microsoft myself, apart from when I put my IT architect hat on. For my employer, I need to deal with Microsoft in terms of license procurements and so on, however, for the rest, for the technical stuff, we don't need to contact Microsoft.

I'm a customer and an end-user.

I'm looking at it from two perspectives, one from my employer and one from my own company. And yeah, within my own company, I don't have problems with managing endpoints or whatever. The only thing I had was, with the multiple user IDs on the same backend, which now is no problem anymore. That used to be a big problem. They've fixed it now.

I'd rate the solution at a seven out of ten.

I would recommend, if you have an extensive older environment, and you're migrating towards Microsoft 365, to get a partner who has a lot of experience in doing these kinds of migrations. I would take very much into consideration that, if you have a company that has extensive contact with the outside world using email, and then generic mailboxes, and all that stuff, group mailboxes, the world actually changes when you move to Microsoft 365. That takes a lot of adjustment and it takes a lot of work during the transition. The quality of the IT partner that advises you, assists you, manages this for you, can to a large part be graded upon how this piece of the entire puzzle is managed. The problem we had was that there were a lot of changes from the older setup compared to the new setup in 365, and that cost us months of trouble.

The solution is used heavily at our customer's end. Our businesses involve consulting in a lot of stuff related to accounting and other various business aspects. They are heavy users of Office 365 applications such as Word, PowerPoint, Excel, and, of course, Outlook. Outlook is the lifeline of this business. All business communication happens through it.

It is easy to use. 

It's mostly stable. There are no issues.

Support can be reached easily. 

They are constantly adding new features every week or every month or so. They really think about what the customers need and they work to build that into the product.

The scalability has been good. 

We had some hiccups where people would inadvertently send things out to external parties. When they realized, they just blame Outlook for being at fault, however, they do not think of themselves as a problem. They do not try to make changes to the behavior that they follow. That's why we are trying to figure out what other solutions are out there - to see which could probably aid end users. We need something to stop them before they send out an email to an external party. If they're prompted to check before sending, we can prevent data from getting leaked out to external parties. I'm not sure if that's a feature that could possibly be added to Outlook.

If Microsoft could do something about data loss prevention, that would be ideal. There needs to be more than just the capability of flagging an end-user.

Of late, the support has been very patchy at Microsoft's end. It's been like this for about one to two years now. From a support perspective, if you want to rank how good the support is, it's probably around seven at this point in time.

There used to be a lot of articles, however, they've dropped off or have gotten removed and therefore there's less available knowledge online. They need to work on building up their documentation again.

The solution could always be a bit more secure.

If there was a way to make the product more intuitive, that would be helpful for the end-users.

We've been using the solution from the start - when Microsoft started with 365. At that time, it was Office 365. Prior to that, it was called Exchange Online. I've been there from the start. It would probably be six to seven years plus of experience that I have with 365.

It is a stable platform. If any issues come up, Microsoft is able to fix them quite easily. Some issues take time. That depends on the complexity of the product. However, overall, from an enterprise standpoint, we are pretty satisfied with Microsoft.

It is scalable. Microsoft is based on a cloud platform. Therefore, anytime we have new users or a new company that is onboarded into our organization, we are able to do it pretty easily. It doesn't take a lot of effort and Microsoft is there to help us out if there are deployment issues.

We have hundreds of thousands of users on the solution.

There are hundreds of people who are in our engineering department and some of them are outsourced. There are more than, I would say, 500 people who are involved in M365. The exact numbers I don't have.

Support is okay, however, it could be better. Over the last few years, I have noticed it is not as consistent as it once was. That's an aspect they could improve.

The initial setup is something I do not deal with. That said, it's a straightforward install for end-users and we have SCCM and Intune that helps in the installation process. Intune is not being used. It's mostly SCCM that is used to deploy applications. Implementation is something that a different group does. I cannot say how good or how bad the experience is. It's my understanding that it just depends.

A couple of years back, before I joined the company as a contractor, they made the switch to Exchange Online. They had a dedicated subscription. There's a public cloud and a private cloud. They have some sort of a private cloud where they have specific servers allocated to this firm. A couple of years back, around three or four years back, the company decided to move out from that into a completely public cloud. Now, the firm is on an entirely public cloud.

The product's cost is based on a monthly license per user. We pay a certain amount per month, per year and that's about it. That's all I know from licensing perspective. It is monthly that it is billed.

I'm a consultant.

Basically, you sign up for the service, you get your email account, and then you get access to something like SharePoint, Teams, and other Microsoft services. It's a complete solution within the cloud.

The product is pretty perfect. I'd rate it at a ten out of ten.

I would say other enterprises should use the solution. A lot of enterprises are using Microsoft 365 because of its strengths and the way new features are released. A lot of customers like us are interested in trying out new products and new features as they come.