Microsoft 365 Business Reviews

I use Microsoft 365 Business for everything in my office, including OneDrive and PPT.

The most valuable feature of Microsoft 365 Business is that I don't lose anything since everything is on the drive, and I can access it from anywhere.

At least a basic collaboration tool or project management tool should be included in the solution for the price we pay.

I have been using Microsoft 365 Business for nine years.

Microsoft 365 Business is a pretty stable solution, and I have never had any issues with its stability.

The solution's scalability is pretty fine. Around ten users are using the solution in our organization.

The solution's technical support team was pretty responsive.

I previously used Gmail.

The solution’s initial setup is fine.

To deploy the solution, you have to create an email address. I installed the solution by myself.

We pay a monthly licensing fee for Microsoft 365 Business. The solution's pricing could be made better.

Microsoft 365 Business is a cloud-based solution. I would recommend Microsoft 365 Business to other users.

Overall, I rate Microsoft 365 Business an eight out of ten.

We use the program for Excel, PowerPoint, Word, etc.

Stability-wise, the program could be improved.

I have been using Microsoft 365 Business for five years. I am using the latest version.

I rate the software’s stability an eight out of ten. Sometimes, I have to restart the PC.

Microsoft 365’s scalability depends on the subscription plans. It might cost around R300 per month.

The initial setup is straightforward. Its installation part is easy and takes around 40 minutes to complete. If you use Microsoft Office 2016, deinstall it entirely before installing the software. It is essential to have backups of its previous versions on your system.

The program is inexpensive. The license allows five users to access it at the same time.

It is an excellent and powerful program. Customers are upgrading the old Microsoft Office packages to 365 as it is the future. I rate it a ten out of ten.

I have been using Microsoft 365 Business for document functions, and finance-related tasks, and Excel for calculations and accounting purposes. Additionally, PowerPoint comes into play for creating presentations.

It has helped us to work collaboratively. We can now connect a user to work with us and share functions like a team. For example, users can share data, conduct meetings online or communicate with the other company. The environment is really beneficial. 

The software can be used on any device or any form which is a really big benefit. Changing to Microsoft 365 Business was really important. The products work really well on stand-alone systems. We share our issues with the Microsoft team and they really help us. The team and work culture have the required experience to cater to all our needs. 

They can improve their training materials. Sometimes, seniors are busy, so Microsoft should build training materials in local languages and add more features based on them so that there is a better understanding of functions and features. 

I have been using Microsoft 365 Business for three years.

I would rate the solution’s stability a nine out of ten. 

I would rate the scalability of the solution a nine out of ten. 

The customer support is good. 

We have always used Microsoft 365 Business and never opted for any other solution.

The initial setup is straightforward. Normally, we as a team deploy the solution on the customer’s system. The deployment depends on the speed of the Internet connectivity.

Just one person is required for the deployment. Two people are required for the maintenance. The deployment involves downloading the package from the cloud, installing it on the system, and is followed by the completion of setup. I would rate the setup a nine out of ten. 

I think it is a good solution, however, it requires an understanding of function materials. We use Microsoft almost every day with almost 130 users and in case we have more employees, we are looking to increase the usage. I would rate this product an eight out of ten overall.

As a business intelligence specialist and business owner, I primarily use the standard apps in this solution. I enjoy the fact that there's a smorgasbord of additional apps that make for great productivity within the business - especially when you realize what all the apps can do for your business.

MS365 Business has offered me a robust infrastructure with the out of the box standard offering but also provided amazing apps and features to encourage growth in other areas of my business.

I like that the standard solution is easy and intuitive. It's worth taking the time to go and poke around all the other apps, though. 

There are rules of engagement that are important to know and it can be overwhelming at first if you're never been a Sysadmin. The Apps within the solution provide different business functions so you don't have to hire anyone - you can actually do most of it yourself. It's a huge cost saving for a small business and with the subscription, it's actually much cheaper than buying the products outright, as you would have had to do in the past. You can get everything you need for a reasonable price e.g. if you wanted, say, five features/ functionality you'd pay between $100 and $1000 for each, potentially spending close to $5000 once off but then next year arrives and you need to buy the next version and again you're spending precious funds. Instead, with subscription plans, you get between ~20 features/ functions. My plan, plus the add-on Apps costs my business $12.50x2 + $30 +$9.99  per month = $780 annually - the key is TODAY'S cash stays in my pocket.

You have to buy licenses for everything, but the pricing structure is very competitive. From a small business perspective, there's lots of advantages to going with 365, because not only are you getting the standard tool set to actually just run a standard business, but you're getting add-on Apps/features that open up opportunities that you might not have thought of and... the realization that you don't have to pay another entity because you can do it yourself e.g. sway and bookings

I think where Microsoft could help with the product is to perhaps have an agent/ comprehensive start up video, that can assist with the initial setup since you're now dealing with several admin panels. You can learn it yourself but there are certain tips and tricks that could much more easily be communicated in a conversation. For example, know that if you go into an admin portal, you're going to need five things; and you need those five things before you go into the portal and they each may need their own setup/initiation.

I submitted a good few support tickets early on because some of it was a bit overwhelming. When you're a small business and you suddenly realize that there are various admin portals which all do different things and you set something up in this portal and then you have to go set something up in another portal and connect the dots. If you don't know to do that and you haven't yet read ALL the documentation, it can be very overwhelming and you can feel a little lost. But once you get your head around it all, it's quite brilliant - the architecture and how they set everything up in the background.

I've been using the MS365 Business standard plan for two months. 

The stability of this solution is superb. No issues. Just know that when you make updates or edits in the admin panels, the change(s) may not take effect instantaneously, in some cases.

I haven't tested scalability as we are a new business, just starting out. There is only one other person working with me and I purchased two licenses even though the other person in the company doesn't yet use the product. You have to have one license per user even though each user gets to load it/ use the license on several other devices. It might be a waste but I wanted to do the right thing. It would be helpful if they provided an option for two licenses so you could legitimately have it on a second computer. 

I've bought additional licenses for other apps because my business is going to be delivering a very comprehensive business intelligence/ project management service offering. I expect to expand use and embark on several upgrade routes available to me, when the time is right.

Very responsive, thorough and professional. Just be aware that they have teams with specialities and they don't cross lines e.g. I needed help with Power BI so you have to specify that in your ticket or deal with a generalist who will not be able to help you. I learned to state the product first then state your issue.

I've used Google in business as well, and I like the ability of being able to collaborate that they offer, but Microsoft 365 actually fixed that and you are now able to collaborate in the documents e.g. Word and Excel. So I really didn't see the need to stick with Google. The only thing that Microsoft wasn't able to deliver for me was photo and video organization/editing. Even if you're not a photographic business, you do still take photos and videos for your business. I do still use Google for all my photos and images.

The intial setup was very straightforward and took me less than an hour but all the administrative elements can take longer, depending on what you choose to do. You need to configure it with all it's variables and that can take extra time. The basic setup to just start work, was super quick. If you have a powerful computer it's about the download time and then some setup time. It's the Sysadmin leg of work that was a steep learning curve for me.

Handled it by myself with great support from a very responsive MS365 Tech team.

incredible. Very lower startup cost.

For the standard plan, the cost is USD $12.50 per month, committed annually. There are often discounts offered versus month to month.

I wanted to stick with the best and only evaluated all the different price plan options. For my size and stage of business the standard option offered everything I needed, plus some.

I would rate this solution a 10 out of 10. 

We use various applications of Microsoft 365 Business, including Outlook, PowerPoint video, and SharePoint.

Microsoft 365 Business has good features.

The platform’s GUI could be more simple to understand.

We have been using Microsoft 365 Business for a year.

The product is stable. We never encountered any stability issues.

We have 25 employees using Microsoft 365 Business in our organization.

The initial setup is easy.

The product is expensive.

I rate Microsoft 365 Business an eight out of ten. It is a good and stable product. You can access files through any device at any corner of the world.

Microsoft 365 Business is used within businesses for all the Office applications within the package. The reality is most of my clients are using Google Docs or Google software but some clients need to have an offline solution. They will have Microsoft software that synchronizes to the cloud.  Microsoft 365 Business comes with all the Office software, such as OneDrive, Outlook, and Exchange.  It is good for collaboration and sharing. The largest benefit today is that it integrates with Teams which is quite useful and the overall integration is good.

Microsoft 365 Business has an abundance of features.

Google Docs and Google Sheets are much more flexible than Microsoft 365 Business software. Additionally, I have found one of the biggest issues with any of the Microsoft management platforms is they are tremendously unintuitive. However, you get used to it, you accept it, and you work away on it.

Google is much more versatile, and they provide a different experience. That is not to say that they are better or worse.

The solution could improve on the synchronization. The synchronization depends on the time of the day and what is happening in the USA. For example, when Americas wakes up, everything slows down at that point but it is to be expected. Sometimes it can take up to 24 hours to synchronize changes. The same is true for Google but they do it differently. There is a lot less frustration around Google Workspace than there is around Microsoft 365.

I have been using Microsoft 365 Business for approximately a couple of years.

The solution is stable. However, the problem with Microsoft, in general, is the management platform is incredibly slow. The synchronization and platform can be very slow because you have one platform with probably millions of dependencies, this can affect performance. You do not have these issues with Google, G Suite, or Google Workspace. When you make any kind of change to Microsoft 365 business, nine times out of ten, it is going to work. It is a very complex platform but it does not have to be.

Microsoft 365 Business is scalable enough.

I have approximately 50 customers using the solution. The majority of my customers are using Google Workspace.

Microsoft technical support is good. A lot of the time I know more than tech support, but that is only because I have been using these solutions for a long time. You have to go through the process to get technical support similar to any big company. They are professional and good communicators. However, it is a bit of a lengthy process to actually get to where you need to go, this is something you have to accept. There are different levels of support and you have to follow the process which is understandable.

I have used Google Workspace.

The implementation of Microsoft 365 Business is easy. You have an installer, you deploy it, and it installs offline. You can also access the solution through the portal.

I have been involved in the implementation of the solution. I work with other companies and their IT departments to oversee the operations. I help with configuration changes, some training, and anything else they might need.

The price of the Microsoft 365 Business is fair. It is a great suite of products, but then there are other great products on the market as well. The main concern is competition. With Microsoft generally, it comes down to what people have become familiar with, what people have grown up using when they were younger, and when they are older. It depends on the actual adoption of the environment that they work in. The price is not an issue, it is about what people are used to using, and what they are familiar with is what influences their purchase.

Customers can sign up for an annual commitment where they are paying monthly, but it is an annual commitment. I mostly sell annual commitment and it is paid monthly. Which allows them in certain situations to roll the license over. For example, If someone leaves the company, then the license can be allocated to somebody else without having to buy an additional license.

I have evaluated other solutions.

I have been using Microsoft for over 20 years and when you use Microsoft for a certain period of time, you get used to the way they do things, whether or not you like it, it does not matter. Microsoft is not the most intuitive of platforms, with regards to their Azure cloud. From a UX point of view, I would rate it approximately a six or seven out of ten. However, from a functionality point of view, I would rate it approximately an eight out of ten.

If someone is looking for a fully integrated solution that is not Google, then the next best choice is Microsoft 365. From a cost point of view, Google Workspace and Microsoft costs are not complicated anymore. Microsoft does become more expensive when you start adding on features. Google does not have that issue. I mostly recommend Google Workspace over Microsoft. The only reason somebody would want Microsoft over Google is that they are used to the Microsoft desktop applications. Microsoft Azure is not the most user-friendly platform compared to AWS, for example.  Most of the time, I recommend Google Workspace.

I rate Microsoft 365 Business a seven out of ten.

We are using the complete suite of the solution, including email, OneDrive, SharePoint, and Teams. It is the main communication channel for our business.

It's an exceptional product. It has more security. The product is very fast and convenient to use. Anyone can work from anywhere. There is no dependency on any of the local resources. It is a completely SaaS-based solution, so it is easy to use and manage.

The tool is slow sometimes. The performance could be improved.

I have been using the solution for three years. I am using the latest version of the solution.

I rate the tool's stability a nine or ten out of ten.

The tool is scalable. We have ten users. We might add five more users by next year.

I do not like the support provided by the product. The response is very slow.

I have used G Suite and some third-party-hosted applications.

The setup is easy. We need to have a basic skill set to configure the solution. Everyone who has a basic understanding of technology can configure it. We must get a consultant from Microsoft to secure the environment.

The ROI is good in terms of security and scalability.

We pay a yearly license fee. The solution is very cheap. We pay AED 3,000 to AED 4,000 for licensing.

I work for a technological company. We specialize in cybersecurity. We are all engineers. I always recommend the tool to others. Overall, I rate the solution a nine out of ten.

We use Microsoft 365 Business to carry out work operations with the help of Outlook, Teams, SharePoint, and all the other features.

The product is flexible and easy to use.

Microsoft 365 Business’s stability needs improvement. There are a lot of system downtimes. It could work better.

We have been using Microsoft 365 Business for three to four years.

I rate the product’s stability a nine out of ten.

We have more than 400 Microsoft 365 Business users. We use it extensively. I rate its scalability a ten out of ten.

The initial setup is easy. It takes two months to complete the process. We encounter some challenges regarding data backup and migration from existing and new systems. Thus, we use some third-party tools for the same.

We implement the product in-house.

The product generates a return on investment in high availability, expandability, and flexibility. We can do the work in less time.

The product’s price could be improved. There are additional costs involved apart from standard licenses.

We have evaluated Linux-based products before. But eventually, we went with Microsoft 365 Business.

It is a good platform. I rate Microsoft 365 Business a ten out of ten.