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CEO Iberia & Latam at a recruiting/HR firm with 10,001+ employees
Real User
Oct 4, 2021
Easy to install, but they require better data protection, and they have scalability issues
Pros and Cons
  • "It is easy to use."
  • "Data protection needs to be improved."

What is our primary use case?

We use Microsoft 365 Business for Teams and SharePoint.

What is most valuable?

It is easy to use.

What needs improvement?

Data protection needs to be improved.

Scalability is an area that needs to be improved.

For how long have I used the solution?

I have been using Microsoft 365 Business for a couple of years.

We use Microsoft Teams on the cloud, and the rest of the solution is used on-premises.

We are using the latest version.

Buyer's Guide
Microsoft 365 Business
January 2026
Learn what your peers think about Microsoft 365 Business. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
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What do I think about the stability of the solution?

I don't have any issues with the stability of Microsoft 365 Business.

What do I think about the scalability of the solution?

The scalability of Microsoft 365 Business needs improvement.

We have 300 users in our organization.

How are customer service and support?

Personally, I have not contacted technical support, but my colleagues contact them often.

How was the initial setup?

The installation is easy.

What other advice do I have?

Personally, I don't like working in the cloud. The majority of this solution is used on-premises.

I would recommend this solution to others who are interested in using it.

I would rate Microsoft 365 Business a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Petronela Ghergulov - PeerSpot reviewer
Engineering Quality Analyst at a manufacturing company with 5,001-10,000 employees
Real User
Oct 3, 2021
Scalable, stable, and provides multiple useful applications
Pros and Cons
  • "Microsoft 365 Business is stable."
  • "The solution could improve by being more secure."

What is our primary use case?

I use Microsoft 365 Business for many of the packaged solutions, such as Outlook and SharePoint.

What needs improvement?

The solution could improve by being more secure.

For how long have I used the solution?

I have been using Microsoft 365 Business for a few years.

What do I think about the stability of the solution?

Microsoft 365 Business is stable.

What do I think about the scalability of the solution?

The solution is scalable enough for what I use it for.

We have thousands of users using this solution in my organization.

What other advice do I have?

I would recommend this solution to others.

I rate Microsoft 365 Business a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Microsoft 365 Business
January 2026
Learn what your peers think about Microsoft 365 Business. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.
Octavian Enache - PeerSpot reviewer
Information Security Officer at a financial services firm with 1,001-5,000 employees
Real User
Oct 1, 2021
An office solution that's easy to use, but the price could be better
Pros and Cons
  • "I like that Microsoft 365 Business is very easy to use. It's a very good solution."
  • "The price could be better."

What is our primary use case?

We use Microsoft 365 Business for our business environment and not for personal use.

What is most valuable?

I like that Microsoft 365 Business is very easy to use. It's a very good solution.

What needs improvement?

The price could be better.

For how long have I used the solution?

My company has been using Microsoft 365 Business for at least a year. I have been using this solution for a month.

What do I think about the stability of the solution?

Microsoft 365 Business is a stable solution.

How are customer service and support?

Microsoft technical support is quite responsive, and they usually solve your It's a big thumbs up to the guys at Microsoft Support.

Which solution did I use previously and why did I switch?

I've used Office suite 2016 and 2019 before.

What's my experience with pricing, setup cost, and licensing?

Microsoft 365 Business could be cheaper. 

What other advice do I have?

I would recommend this solution to new users. 

On a scale from one to ten, I would give Microsoft 365 Business a seven,

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Mehmet Bagci - PeerSpot reviewer
Board Member at a tech services company with 1-10 employees
Real User
Sep 27, 2021
User-friendly, scalable, stable, and simple to set up
Pros and Cons
  • "It's easy to use."
  • "The price could always be better. I live in Turkey, our economy is not very good."

What is our primary use case?

I use Microsoft 365 Business for office products.

What is most valuable?

I like Microsoft 365 Business it's very good.

It's easy to use.

For how long have I used the solution?

I have been using Microsoft 365 Business for a few years.

We are using the latest version.

What do I think about the stability of the solution?

Microsoft 365 Business is stable.

What do I think about the scalability of the solution?

Microsoft 365 Business is a scalable product.

We have two users in our organization who are using this solution.

How are customer service and technical support?

We have not contacted technical support. We have never needed it.

Which solution did I use previously and why did I switch?

I am familiar with OpenOffice, but it has compatibility issues with files. We prefer Microsoft Office products

How was the initial setup?

It is very easy to install Microsoft 365 Business.

What's my experience with pricing, setup cost, and licensing?

The price could always be better. I live in Turkey, our economy is not very good.

Licensing fees are paid on a yearly basis.

What other advice do I have?

Yes, I would recommend this solution to others who are interested in using it.

I would rate Microsoft 365 Business a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Sundaresan Subramanyan - PeerSpot reviewer
Founder and Managing Director at a tech services company with 11-50 employees
Real User
Sep 26, 2021
It's very user-friendly
Pros and Cons
  • "It's very user-friendly."
  • "Microsoft 365 could be less expensive."

What is our primary use case?

We're an organization with about 30 employees and we use Microsoft 365 for some who are working remotely to provide them with Microsoft Word, Outlook, SharePoint, etc.

What is most valuable?

The most valuable thing about Microsoft 365 is its ease of use. It's very user-friendly.

For how long have I used the solution?

We've been using Microsoft 365 for about a year and a half.

What do I think about the stability of the solution?

We have not had any problems with stability. It depends on the features you use. The Microsoft 365 products like Microsoft Word or Outlook have a lot of features, but users really only use about 10% or 20% of the features at any given time.

What do I think about the scalability of the solution?

We haven't used 365 at the kind of volume to really find out whether it's scalable or not.

What's my experience with pricing, setup cost, and licensing?

Microsoft 365 could be less expensive.

What other advice do I have?

I would rate Microsoft 365 eight out of 10 and recommend it to other businesses if they're willing to pay the cost.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
CEO at a manufacturing company with 10,001+ employees
Real User
Sep 17, 2021
Scalable with a recognizable interface and great stability
Pros and Cons
  • "We're very comfortable with the solution. Since we've been used the product for so long, we're very comfortable with its functionalities."
  • "The only problem with 365 nowadays is that it expires."

What is our primary use case?

I'm using the solution for business applications. I'm using MS Word, PowerPoint  and Excel and the way I'm using it, it provides me with what I need to do my work.

What is most valuable?

We're very comfortable with the solution. Since we've been using the product for so long, we're very comfortable with its functionalities.

The solution is scalable.

The stability is good.

One thing that's nice with Office applications, Excel, PowerPoint,  is that  Microsoft and Esri, the manufacturer of ArcGIS, based in California, they have collaboration that provides ArcGIS tools, a mapping technology, within MS Office software.  You can easily drag maps into PowerPoint, for example, or use ArcGIS in Excel to put location context to information. You can immediately access ArcGIS while working within the environment of these tools provided that ArcGIS is on board as well. 

Office applications have been the dominant application for business. In the Philippines, most of the applications are in the MS Office suite. One would want to build skills on these tools as they are what is required and in use in organizations. Doing this increases qualification.

What needs improvement?

The only problem with 365 nowadays is that it expires. Unlike before, when it would not, nowadays, most of the different tools, most of the computer applications licenses, expires. Even outside of the GIS, Geographic Information System, nowadays in the past couple of years, most of our products also expires.

For how long have I used the solution?

We've been using the solution for four or five years or so. I've used it for a while. 

What do I think about the stability of the solution?

The solution is stable. This based from our experiences in using it over the past three decades. It's very reliable. 

What do I think about the scalability of the solution?

In terms of the number of licenses, it is scalable. For example, if now you're using an Office application for five users, then you have the option to increase the number of licenses, to ten or 20 or more. It goes as big as you need it to. 

How are customer service and technical support?

I've never directly dealt with Microsoft technical support. We have an internal ITP for that, which provides us with support. Therefore, I can't speak to how helpful or responsive they are. 

Which solution did I use previously and why did I switch?

Before Office 365, we used Microsoft products for a very long time. There's no problem with anything. From the old Office applications to 365, we have had Microsoft in our business for a very long time already.

What other advice do I have?

We are an end-user as well as a partner. We had a partnership before as a developer. 

I'd rate the solution at an eight out of ten. We're pretty happy with its capabilities. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Neetu Majumdar - PeerSpot reviewer
Senior Quality Assurance Analyst at a manufacturing company with 10,001+ employees
Real User
Sep 14, 2021
A stable and scalable solution which is easy to install and deploy
Pros and Cons
  • "The solution is easy to expand to accomodate multiple users."
  • "The OneDrive part could be more user-friendly, because many people want to use it."

What is our primary use case?

We always use the latest version. 

We use the solution for SharePoint, documents and email.

What needs improvement?

The OneDrive part could be more user-friendly, because many people want to use it. The sharing of the documents, such as files, should be addressed in respect of using a personal user. 

For how long have I used the solution?

We have been using Microsoft 365 Business for two years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is easy to expand to accommodate multiple users. 

How are customer service and technical support?

We have an internal tech support team that helps us with issues that arise. 

Which solution did I use previously and why did I switch?

Our cloud solution was with Microsoft.

How was the initial setup?

The installation is convenient and they handled it for us from the office. 

The installation and deployment are easy to undertake, as we already have a Microsoft package. This comes with Teams, Outlook, Excel and PowerPoint.

What's my experience with pricing, setup cost, and licensing?

The organization is responsible for the license. 

What other advice do I have?

I believe we have around 10,000 users.

I would definitely recommend the solution to others. 

I rate Microsoft 365 Business as a nine or nine-point-five out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
MukeshKumar5 - PeerSpot reviewer
Cyber security manager at a retailer with 10,001+ employees
Real User
Top 20
Sep 3, 2021
User friendly, quick to configure, and stable
Pros and Cons
  • "Microsoft 365 Business is user-friendly."

    What is our primary use case?

    The main use of the solution is for business applications. 

    What is most valuable?

    Microsoft 365 Business is user-friendly.

    For how long have I used the solution?

    I have been using the solution for approximately two years. 

    What do I think about the stability of the solution?

    The solution is stable. 

    What do I think about the scalability of the solution?

    I find the solution scalable. 

    How was the initial setup?

    One of the most valuable features of the solution is that it can be quickly procured and installed. This is because is SaaS-based and does not require installation. There is only the configuration that is required. 

    What's my experience with pricing, setup cost, and licensing?

    The solution requires a license which is expensive. 

    What other advice do I have?

    I would advise people before purchasing Microsoft 365 Business to evaluate it to make sure it contains and supports applications required by their organization. 

    I recommend the solution to others.

    I rate Microsoft 365 Business an eight out of ten. 

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Download our free Microsoft 365 Business Report and get advice and tips from experienced pros sharing their opinions.
    Updated: January 2026
    Buyer's Guide
    Download our free Microsoft 365 Business Report and get advice and tips from experienced pros sharing their opinions.