Microsoft 365 Business Reviews

This solution is used for a variety of purposes, including Outlook, SharePoint, PowerApps, and Power BI.

From the perspective of a developer, the interface could be more user-friendly. It is quite difficult to use.

I have been using Microsoft 365 Business since the first project that we worked on. It has been for quite some time, at least a couple of years.

We are using the latest version.

Microsoft 365 Business is a fairly stable product.

We have more than 1,000 users in our organization.

I personally have not contacted technical support.

We are currently experimenting with Power BI.

The initial setup is pretty straightforward. There were no difficulties with the installation.

Because it is a cloud-based solution, there is no installation required. You simply follow the steps online.

It's getting to be expensive.

Licensing fees are paid on a yearly basis.

I would recommend this solution to others who are interested in using it.

I would rate Microsoft 365 Business a six out of ten.

It is easy to use.

The stability could be improved.

I have been using Microsoft 365 Business for approximately one year.

We are using the latest version.

Overall, Microsoft 365 Business is a stable product. It will occasionally hang, but this is extremely rare. It is also possible that it is a hardware issue.

Scalability is an area I have yet to explore.

This solution is used by thousands of people in our organization.

I have not contacted technical support. If I run into any issues, I contact our technical team

We are also using Lotus Notes, Gmail, and Windows 10 is our operating system.

We have been using Windows 10 for approximately six years. We use it to run our personal applications.

When I have any issues, I just have my tech team look at my laptop.

I would rate Windows 10 a seven out of ten.

I was not a part of the installation.

We had a technical team help and install it.

I don't pay any licensing fees.

I would recommend this solution to others who are interested in using it.

I would rate Microsoft 365 Business a seven out of ten.

Business 365 could potentially affect compliance with local and industry-specific regulations.

We've been using 365 Business for a long time. 

Business 365's performance is good.

Setting up Business 365 is challenging because you need some technical skills. For example, you have to add a few processes where 365's resources are located, so you can activate it. You have to find the path and then activate the product by writing a command.

We have a premium-level license, so we pay extra to get a higher level of support.

I rate Microsoft 365 Business nine out of 10. Microsoft has a good reputation as an SaaS provider, and our enterprise team has a solid relationship with Microsoft. 365 Business meets our needs as an enterprise. I'm personally confident in Microsoft's reputation.

The solution is actually one suite. Azure and Intune, everything comes together. Once you have Microsoft 365, it is one platform and its different products are all under one umbrella. We use SharePoint, Word, Excel, OneDrive, Microsoft Teams - basically everything.

The product makes it easy to collaborate once all the employees are under one domain. Everyone can easily collaborate and share work-related information on the Cloud and all documents are shareable. 

The storage is much easier. Let's say that you are part of one company. You have that security with the company and you can easily share within Microsoft Teams and OneDrive. It's really easy now to collaborate, store, and share everything.  

The solution is very stable.

The scalability is great. 

The installation process is pretty straightforward.

I don't have any issues with the product or its offering. There aren't any missing features. I've enjoyed working with it. 

It could be flexible in terms of working with other cloud-based solutions. 

We've used the solution for one year at this point. It hasn't been that long just yet.

The stability of the product is very good. There are no crashes. It doesn't freeze. We don't deal with bugs or glitches. It's reliable. 

The solution scales well. If you need to expand it, as a company, you can.

We have about 1200 people using the solution at this time.

Technical support has been very helpful and responsive. They are good. We are happy with the level of service we get. 

Previously, we used Microsoft Office 2016.

The implementation was straightforward. It was not overly complex. From Intune, we had the option to deploy this product to all of the computers in the company. It was not very difficult as InTune provided this option for the deployment of Office 365 applications. You can just select whatever you want - Word, Outlook, Excel, OneNote, Teams, et cetera. It was very simple.

We have between 15 to 20 technical personnel in our organization that can handle deployment and maintenance tasks for this solution.

I handled the implementation myself. I did not need the assistance of any consultants or integrators. It was all handled in-house. 

I like that the licensing is user-based. 

The solution comes as one full suite that, once you buy it Microsoft 365, delivers everything you need under that license. You just have to select how many users will be using it. Once that happens, you pay for it yearly.

I'd rate the solution at a nine out of ten. It's been a great solution so far.

I would recommend the solution to others. 

As the solution is cloud-based, we have always been using the latest version. 

I use the solution for everything. It is convenient. There is no need to save my work, as it is always in the cloud. 

The solution is easy to use and scalable. It is stable and we have had no issues with the performance. 

The solution could have better email automation. 

I have been using Microsoft 365 Business for two years. 

We have encountered no issues with the stability. 

The solution is scalable. 

I have not had occasion to make use of tech support. 

I do not recall if we used a different solution prior to Microsoft 365 Business. 

As I was not involved in the installation, I cannot comment on it. 

My previous organization consisted of a small company, with fewer than 100 users. 

I would recommend the solution to others. It's a great tool. 

I rate Microsoft 365 Business as a nine out of ten. 

We primarily use 365 for financial functions, like invoices, PODs, purchase orders, and customer contracts. 

At this stage, we're getting the most value out of Exchange, Teams, OneDrive, and some portions of SharePoint. Another nice thing is that Microsoft has infrastructure within our borders. From a GDPR point of view, our data needs to reside within South Africa's borders, and they've got data centers here. That helps because our government has stringent regulations that say the data we can't store data in the cloud outside of our borders.

365 Business' workflow should be better integrated into our current ERP systems. We are running two different ERP systems that are integrated, so it would make sense in the future to have those systems integrated into a content management workflow system. As it is, 365 is extremely open for integration, but it could be more seamless. Also, from an administrative point of view, it's a bit scattered. A more centralized user environment would be better.

We only started rolling 365 Business out in May last year from the local exchange and migrating everything to it. Due to the pandemic, it just made sense. So, I think most other companies did the same thing. In the beginning, my company was primarily interested in the email aspects of 365, but I showed them the potential of SharePoint as well. I gave them a demonstration, and now they're more using OneDrive than SharePoint itself.

We have no complaints about 365's stability. 

365 Business is easy to scale based on my experience. But it also depends on which portion—which modules— you want to scale. Adding normal users on Exchange is fairly straightforward. But when it comes to databases, scaling up can become quite complex.

I would say that Microsoft's support is fairly good. I would rate it about six out 10.

The initial setup of 365 is relatively straightforward. However, because we have about 120 employees, total deployment takes two or three days, including migrating historical email data. But, we were able to handle it all ourselves. And from a maintenance point of view, it's reasonably stable. It's just typical user issues, like password resets. We don't have any problems with space or anything at this stage. 

The price of 365 Business is highly competitive, especially if you compare it to standalone document and content management systems. Obviously, that excludes Exchange and all of that. But if you compare it to other similar products—which you can't really compare it to—I think it's very competitive.

I rate 365 Business seven out of 10. I would definitely recommend it. It's easy to use from a user's point of view. It's easy to set up and add users.

Microsoft 365 Business is used within businesses for all the Office applications within the package. The reality is most of my clients are using Google Docs or Google software but some clients need to have an offline solution. They will have Microsoft software that synchronizes to the cloud.  Microsoft 365 Business comes with all the Office software, such as OneDrive, Outlook, and Exchange.  It is good for collaboration and sharing. The largest benefit today is that it integrates with Teams which is quite useful and the overall integration is good.

Microsoft 365 Business has an abundance of features.

Google Docs and Google Sheets are much more flexible than Microsoft 365 Business software. Additionally, I have found one of the biggest issues with any of the Microsoft management platforms is they are tremendously unintuitive. However, you get used to it, you accept it, and you work away on it.

Google is much more versatile, and they provide a different experience. That is not to say that they are better or worse.

The solution could improve on the synchronization. The synchronization depends on the time of the day and what is happening in the USA. For example, when Americas wakes up, everything slows down at that point but it is to be expected. Sometimes it can take up to 24 hours to synchronize changes. The same is true for Google but they do it differently. There is a lot less frustration around Google Workspace than there is around Microsoft 365.

I have been using Microsoft 365 Business for approximately a couple of years.

The solution is stable. However, the problem with Microsoft, in general, is the management platform is incredibly slow. The synchronization and platform can be very slow because you have one platform with probably millions of dependencies, this can affect performance. You do not have these issues with Google, G Suite, or Google Workspace. When you make any kind of change to Microsoft 365 business, nine times out of ten, it is going to work. It is a very complex platform but it does not have to be.

Microsoft 365 Business is scalable enough.

I have approximately 50 customers using the solution. The majority of my customers are using Google Workspace.

Microsoft technical support is good. A lot of the time I know more than tech support, but that is only because I have been using these solutions for a long time. You have to go through the process to get technical support similar to any big company. They are professional and good communicators. However, it is a bit of a lengthy process to actually get to where you need to go, this is something you have to accept. There are different levels of support and you have to follow the process which is understandable.

I have used Google Workspace.

The implementation of Microsoft 365 Business is easy. You have an installer, you deploy it, and it installs offline. You can also access the solution through the portal.

I have been involved in the implementation of the solution. I work with other companies and their IT departments to oversee the operations. I help with configuration changes, some training, and anything else they might need.

The price of the Microsoft 365 Business is fair. It is a great suite of products, but then there are other great products on the market as well. The main concern is competition. With Microsoft generally, it comes down to what people have become familiar with, what people have grown up using when they were younger, and when they are older. It depends on the actual adoption of the environment that they work in. The price is not an issue, it is about what people are used to using, and what they are familiar with is what influences their purchase.

Customers can sign up for an annual commitment where they are paying monthly, but it is an annual commitment. I mostly sell annual commitment and it is paid monthly. Which allows them in certain situations to roll the license over. For example, If someone leaves the company, then the license can be allocated to somebody else without having to buy an additional license.

I have evaluated other solutions.

I have been using Microsoft for over 20 years and when you use Microsoft for a certain period of time, you get used to the way they do things, whether or not you like it, it does not matter. Microsoft is not the most intuitive of platforms, with regards to their Azure cloud. From a UX point of view, I would rate it approximately a six or seven out of ten. However, from a functionality point of view, I would rate it approximately an eight out of ten.

If someone is looking for a fully integrated solution that is not Google, then the next best choice is Microsoft 365. From a cost point of view, Google Workspace and Microsoft costs are not complicated anymore. Microsoft does become more expensive when you start adding on features. Google does not have that issue. I mostly recommend Google Workspace over Microsoft. The only reason somebody would want Microsoft over Google is that they are used to the Microsoft desktop applications. Microsoft Azure is not the most user-friendly platform compared to AWS, for example.  Most of the time, I recommend Google Workspace.

I rate Microsoft 365 Business a seven out of ten.

We use Microsoft Business 365 for team document solutions, like SharePoint. There are about 1,000 employees in my company, but I'm not sure if everyone uses it.

I would like to see more integration in the next release.

Microsoft Business 365 is quite stable.

I rate Business 365 seven out of 10.