Microsoft 365 Business Reviews

Everyone in my organization is using Microsoft 365 Business suite. We use Excel for lots of different functionalities, such as reporting. Teams, we utilize for meetings and collaboration, and to share documents within different individualized groups. Additionally, we use Word and PowerPoint.

Microsoft 365 Business is the standard requirement amongst organizations to have these tools in order to allow their employees to work efficiently.

The most valuable features I have found with Microsoft 365 Business are the functionality and the ability to utilize Excel to put together an in-depth analysis that could be shared.

The Microsoft 365 Business suite could improve by adding additional template-type tools. For example, if you specifically are creating a fillable form, there are times where I did not find the right type of template that I was looking for. 

In an upcoming release, they should add more user-friendly formatting-type tools within Word and Powerpoint. PowerPoint does a pretty good job of identifying spacing requirements and formatting, whereas Word does not do quite as well.

I have been using Microsoft 365 Business for approximately five years.

The solution is stable.

Microsoft 365 Business is highly scalable.

The technical support from Microsoft has most of the time been good, they provide resources, support on the web, and have an overall beneficial support system.

I rate Microsoft 365 Business an eight out of ten.

We use this solution for a number of reasons. We use it for email, antivirus, OneDrive, Teams, various planners, and Power BI.

We can use many features that are available on the cloud.

It's quite simple and informative.

The adaptability is very easy. It is connected to many other platforms which also makes it easier.

Security is an area that needs improvement. The advanced security would be at the ultimate operating system level with advanced security where you would not have to rely on third-party security.

I would like to see more security features included.

We have been using Microsoft as a product for a number of years, and we have been using Microsoft 365 Business for three years.

We are using the latest version.

Microsoft 365 Business is a stable product.

I don't have any issues with the scalability of this solution. We have approximately 180 people who are using it in our organization.

We have contacted technical support. 

You have partner support and you have general region Microsoft support.

They have primary level support and anything more than that goes to Microsoft directly.

Previously, we were using another solution, but Microsoft is easier and everything is synchronized.

The installation is simple. You can manage it yourself. 

Migration can be done through a partner or a migration team. For example, if you have a standalone device or wanted to migrate from any other mail platform, it can be done. It can be done yourself.

Generally, the length of time it takes the migration depends on the size of the partition, the number of accounts you need to migrate, and how many systems need to be done.

We completed the installation ourselves.

It's a cloud-based subscription.

The licensing fee is paid yearly.

I would definitely recommend this solution to others.

I would rate Microsoft 365 Business an eight out of ten.

We use Microsoft 365 Business for emails in Outlook.

Having everything in one platform, that is integrated, helps us to save time. We have better Communication and Collaboration.

Managing the complete mailbox, the email thread. The features such as meetings connected with Microsoft Teams and the integration is fabulous.

It works perfectly.

The dashboard is an area of improvement. It is needed for the summary of the device. Telling how many emails you have, and what needs to be responded to. 

AI-based intelligence should be more intuitive. For example, in Google, you can schedule a meeting and Google will ask you if it should schedule a meeting based on your email. It will tell you the times that are available. 

I have been using Microsoft 365 Business for one year.

Microsoft 365 Business is a stable product. We have not experienced any issues with bugs or glitches.

It's a scalable product. My organization has 20,000 people who are using it.

We have not contacted technical support.

Previously, we used G-Suite, Google, and Gmail but we find that Microsoft is better.

The initial setup is quite easy for me, but it was done through my team.

I am not aware of the pricing.

We are currently evaluating MDM software for implementation in our company.

We are looking for a new product. We are doing comparisons and analyzing different products.

I would rate Microsoft 365 Business an eight out of ten.

Microsoft 365 Business is great for collaboration within the company, or between our companies.

It provides a single place to manage all of your tasks. It is easier to collaborate within our team or outside of them.

The solution could improve by providing more customization for the user interface.

I have been using Microsoft 365 Business for approximately two years.

The solution is stable.

Microsoft 365 Business is a scalable solution.

We have approximately 50,000 users in my organization using this solution.

I did not need to connect support, I did not have any problems.

I would recommend this solution.

I rate Microsoft 365 Business a seven out of ten.

We are using Microsoft 365 Business for many of the applications that it includes, such as all the office applications, Dynamics, and Power BI.

We moved from the on-premise version of Office which had limitations. The cloud version has given us more agility and the ability to focus on the service instead of on the administration. We can spend more time on our core business instead of on the IT teams.

The current product they provide has been very satisfying. The email service has been operating perfectly. Dynamics CRM is the best and competes well with the non-CRM products in the market, such as Salesforce.

Microsoft needs to enhance its part in service management. I believe they have a product called Orchestrator, it does not get the same benefits and functionality as the rest of the solutions such as Dynamics or Office 365. They can improve by providing more integration with other solutions to cover the full business spectrum of needs, this would be a great benefit.

Office 365 Business needs to fully be shifted to the cloud because of the improved functionality. Many corporations, such as ours, are looking to be fully implemented on the cloud. The domain functionality and active directory should be fully available on the cloud platform. They need to look at this point because having things local, such as local domain and local policy, need to be shifted and available on the Office 365 platform. This would be good for corporations to have a full cloud solution.

I have been using this solution for approximately nine years.

The solution is highly stable. If there is ever an issue it is minor, they provide an uptime of approximately 99 percent.

Microsoft 365 Business is scalable.

The basic support is not very good. The first level technical team, they need a big improvement because their knowledge is very limited. I think they are just reading a knowledge base script and trying to solve the problem. They are not very technical to be able to solve a problem directly. You need to go around and around with Microsoft in order to get your problem solved. However, if you have the premier support contract, this would be easy for you to manage your issues, even if you have big problems. For the normal support basic support, they need to improve it. I think this is the weakest point for Microsoft.

The initial installation was very easy.

The solution is expensive. Basic support comes free with the regular subscription but the premier support cost extra.

I would highly recommend this solution to others.

I rate Microsoft 365 Business a nine out of ten.

The solution is primarily used for a variety of tasks, from meetings and documents to file sharing. 

The solution is very scalable.

The stability and reliability are great.

Sometimes, the solution can be more scalable. Sometimes the app crashes in between calls and sometimes it hangs.

There are other kinds of problems with incompatibility issues with other types of software. 

I've used the solution for five years. It's been a while. 

The solution is very stable and reliable. There are no bugs or glitches. However, we have had issues with it crashing and hanging in some cases, however, that might have to do with its general scalability.

The solution is typically very scalable. It's a cloud-based solution. Therefore, it can be scaled to any number of employees. However, we have had issues with it hanging or crashing, and we're not sure if this is based on the scaling or not. 

We have hundreds of thousands of people in our organization. Pretty much everyone uses it. 

I have never asked for any tech support, as we have our internal support team for Office 365, then most of the time, they are able to resolve anything. If they are not able to resolve it, we are not aware of that.

We have used some Google applications and other conferencing platforms, such as Skype.

I'm not really aware of the installation process, as we are at the end-user side, however, the services of the cloud are separate in the way that it is installed. We get our client software installed in our office machine, and therefore, we are not aware of the installation part as well. It's just on the machines and ready to go for us. 

The company purchases bulk licenses. However, I'm not sure how much they are. I don't deal with buying or negotiating the pricing. 

I'm a customer and I use it for business purposes. 

We are always on the latest version of the solution, as we are on the cloud, which is continuously and automatically updated. 

I'd rate the solution at an eight out of ten.

I'd recommend the solution to other companies, and most organizations are already using it. However, it depends upon the company, and how the security policy is, and whether they want to use a public cloud-based solution or not.

It's very useful to share documents with people. You can also make some comments so people can see them and you can do that while you are working on those documents. The main use case is managing the documents and PowerPoint presentations in the company. We also use Excel and there's the possibility of working with more people on one document simultaneously.

It's very easy to work and identify with other people.

The solution is great for sharing documents and collaborating in real-time.

Microsoft Teams is a perfect way to connect with other people in order to chat in meetings, share your screen, and do other collaborative tasks.

It's very stable which is good. When you want to connect with someone, everything is always working perfectly. 

Sharing screens, even on mobile devices, is great.

The initial installation is easy.

I really like this current version due to the fact that it gives you advice on how to deliver your presentations and some design ideas, which is quite helpful.

It would be helpful if the product offered a way to filter out background noise. Sometimes people connect in cafes and it's so loud in the background. If they could find a way to filter that out, so you could hear the speaker, that would be great.

It would be ideal if some applications, such as PowerPoint, were more flexible. The online and desktop versions should have the same user experience. 

The purchase process needs to be streamlined. I really struggled just to purchase the solution.

I've been using the solution for more than one or two years. 

The stability has been good. the product is reliable. there are no bugs or glitches. It doesn't crash or freeze. The performance is consistent. 

In terms of handling multiple people in a meeting, the scalability seems to be pretty good. Many people can join a meeting and you can still share your screen without issue.

I don't really deal with technical support. I usually turn to FAQs and look for answers there. I don't contact anyone directly. 

While it was very easy to install it, it was very difficult to purchase it as I was trying to download an account, and then it said that I couldn't do it. Then, they made me download another application that was similar to an authenticator. I did it with my phone number and I couldn't do it straight away. It took me maybe more than one hour just trying to purchase it. In the end, I had to put in a Gmail email address. Then, with that, I did the authentication, and finally, I could put more of my details to prove the purchase. Overall, I didn't really like that part of the experience.

The solution was difficult to purchase. they put up too many barriers and make the process confusing. 

Currently, I have a recurring monthly license. 

I did not look at other options before choosing this product. 

I've used it here and there, and have recently purchased and downloaded it to my own computer.

As a cloud-based solution, I am always using the latest version. 

I'd rate the solution at an eight out of ten. Mostly, I'm very happy with its capabilities. 

I'd recommend it to other users. 

We use the solution for emails, OneDrive, SharePoint and Microsoft Teams.

When it comes to security features, the package is important. The high 11 packages offer security. 

While I don't consider this to be an issue, I believe Microsoft 365 Business to have better internal integration then it does with outside solutions. 

My main pain point concerns the licensing price, which could be lower. 

I have been using Microsoft 365 Business for two or three years. 

The solution is stable. 

The solution is scalable. 

I feel that technical support is pretty good, although we have not had much occasion to make use of it. 

Prior to using the solution, we made use of Microsoft Exchange's on-premises version. We use Office 365, which is basically the cloud-based version of Microsoft Exchange. 

The installation is simple, although I do not know how long it took, as I was not responsible for this. 

We pay a monthly subscription fee for the license. It could be lower. 

The solution is cloud-based.

Microsoft dominates the market. Though there are other solutions available, almost everyone is using it, as it offers ease-of-use. 

Our organization has 300 users who are utilizing the solution. 

While I would recommend the solution to others who are contemplating its implementation, I believe that doing so would be superfluous, as it already dominates the market.

I rate Microsoft 365 Business as a nine out of ten.