Microsoft 365 Business Reviews

We are using Microsoft 365 Business for many of the applications that it includes, such as all the office applications, Dynamics, and Power BI.

We moved from the on-premise version of Office which had limitations. The cloud version has given us more agility and the ability to focus on the service instead of on the administration. We can spend more time on our core business instead of on the IT teams.

The current product they provide has been very satisfying. The email service has been operating perfectly. Dynamics CRM is the best and competes well with the non-CRM products in the market, such as Salesforce.

Microsoft needs to enhance its part in service management. I believe they have a product called Orchestrator, it does not get the same benefits and functionality as the rest of the solutions such as Dynamics or Office 365. They can improve by providing more integration with other solutions to cover the full business spectrum of needs, this would be a great benefit.

Office 365 Business needs to fully be shifted to the cloud because of the improved functionality. Many corporations, such as ours, are looking to be fully implemented on the cloud. The domain functionality and active directory should be fully available on the cloud platform. They need to look at this point because having things local, such as local domain and local policy, need to be shifted and available on the Office 365 platform. This would be good for corporations to have a full cloud solution.

I have been using this solution for approximately nine years.

The solution is highly stable. If there is ever an issue it is minor, they provide an uptime of approximately 99 percent.

Microsoft 365 Business is scalable.

The basic support is not very good. The first level technical team, they need a big improvement because their knowledge is very limited. I think they are just reading a knowledge base script and trying to solve the problem. They are not very technical to be able to solve a problem directly. You need to go around and around with Microsoft in order to get your problem solved. However, if you have the premier support contract, this would be easy for you to manage your issues, even if you have big problems. For the normal support basic support, they need to improve it. I think this is the weakest point for Microsoft.

The initial installation was very easy.

The solution is expensive. Basic support comes free with the regular subscription but the premier support cost extra.

I would highly recommend this solution to others.

I rate Microsoft 365 Business a nine out of ten.

The solution is primarily used for a variety of tasks, from meetings and documents to file sharing. 

The solution is very scalable.

The stability and reliability are great.

Sometimes, the solution can be more scalable. Sometimes the app crashes in between calls and sometimes it hangs.

There are other kinds of problems with incompatibility issues with other types of software. 

I've used the solution for five years. It's been a while. 

The solution is very stable and reliable. There are no bugs or glitches. However, we have had issues with it crashing and hanging in some cases, however, that might have to do with its general scalability.

The solution is typically very scalable. It's a cloud-based solution. Therefore, it can be scaled to any number of employees. However, we have had issues with it hanging or crashing, and we're not sure if this is based on the scaling or not. 

We have hundreds of thousands of people in our organization. Pretty much everyone uses it. 

I have never asked for any tech support, as we have our internal support team for Office 365, then most of the time, they are able to resolve anything. If they are not able to resolve it, we are not aware of that.

We have used some Google applications and other conferencing platforms, such as Skype.

I'm not really aware of the installation process, as we are at the end-user side, however, the services of the cloud are separate in the way that it is installed. We get our client software installed in our office machine, and therefore, we are not aware of the installation part as well. It's just on the machines and ready to go for us. 

The company purchases bulk licenses. However, I'm not sure how much they are. I don't deal with buying or negotiating the pricing. 

I'm a customer and I use it for business purposes. 

We are always on the latest version of the solution, as we are on the cloud, which is continuously and automatically updated. 

I'd rate the solution at an eight out of ten.

I'd recommend the solution to other companies, and most organizations are already using it. However, it depends upon the company, and how the security policy is, and whether they want to use a public cloud-based solution or not.

It's very useful to share documents with people. You can also make some comments so people can see them and you can do that while you are working on those documents. The main use case is managing the documents and PowerPoint presentations in the company. We also use Excel and there's the possibility of working with more people on one document simultaneously.

It's very easy to work and identify with other people.

The solution is great for sharing documents and collaborating in real-time.

Microsoft Teams is a perfect way to connect with other people in order to chat in meetings, share your screen, and do other collaborative tasks.

It's very stable which is good. When you want to connect with someone, everything is always working perfectly. 

Sharing screens, even on mobile devices, is great.

The initial installation is easy.

I really like this current version due to the fact that it gives you advice on how to deliver your presentations and some design ideas, which is quite helpful.

It would be helpful if the product offered a way to filter out background noise. Sometimes people connect in cafes and it's so loud in the background. If they could find a way to filter that out, so you could hear the speaker, that would be great.

It would be ideal if some applications, such as PowerPoint, were more flexible. The online and desktop versions should have the same user experience. 

The purchase process needs to be streamlined. I really struggled just to purchase the solution.

I've been using the solution for more than one or two years. 

The stability has been good. the product is reliable. there are no bugs or glitches. It doesn't crash or freeze. The performance is consistent. 

In terms of handling multiple people in a meeting, the scalability seems to be pretty good. Many people can join a meeting and you can still share your screen without issue.

I don't really deal with technical support. I usually turn to FAQs and look for answers there. I don't contact anyone directly. 

While it was very easy to install it, it was very difficult to purchase it as I was trying to download an account, and then it said that I couldn't do it. Then, they made me download another application that was similar to an authenticator. I did it with my phone number and I couldn't do it straight away. It took me maybe more than one hour just trying to purchase it. In the end, I had to put in a Gmail email address. Then, with that, I did the authentication, and finally, I could put more of my details to prove the purchase. Overall, I didn't really like that part of the experience.

The solution was difficult to purchase. they put up too many barriers and make the process confusing. 

Currently, I have a recurring monthly license. 

I did not look at other options before choosing this product. 

I've used it here and there, and have recently purchased and downloaded it to my own computer.

As a cloud-based solution, I am always using the latest version. 

I'd rate the solution at an eight out of ten. Mostly, I'm very happy with its capabilities. 

I'd recommend it to other users. 

We use the solution for emails, OneDrive, SharePoint and Microsoft Teams.

When it comes to security features, the package is important. The high 11 packages offer security. 

While I don't consider this to be an issue, I believe Microsoft 365 Business to have better internal integration then it does with outside solutions. 

My main pain point concerns the licensing price, which could be lower. 

I have been using Microsoft 365 Business for two or three years. 

The solution is stable. 

The solution is scalable. 

I feel that technical support is pretty good, although we have not had much occasion to make use of it. 

Prior to using the solution, we made use of Microsoft Exchange's on-premises version. We use Office 365, which is basically the cloud-based version of Microsoft Exchange. 

The installation is simple, although I do not know how long it took, as I was not responsible for this. 

We pay a monthly subscription fee for the license. It could be lower. 

The solution is cloud-based.

Microsoft dominates the market. Though there are other solutions available, almost everyone is using it, as it offers ease-of-use. 

Our organization has 300 users who are utilizing the solution. 

While I would recommend the solution to others who are contemplating its implementation, I believe that doing so would be superfluous, as it already dominates the market.

I rate Microsoft 365 Business as a nine out of ten. 

We use Microsoft 365 Business for email and Teams, which has an internal chatbox for employees.

I don't have any issues with Microsoft 365 Business, it's a good tool.

It would be helpful if the calendar was improved. It could be better, more user-friendly, and better integrated.

If you are deleting your data and relying on backup, the backups do not exist, they are not there. The backup option should be included in Microsoft 365 Business.

I have been using Microsoft 365 Business for six months.

Microsoft 365 Business is a stable product.

Microsoft 365 Business is a scalable product.

We have approximately 300 people in our organization who use this solution.

We also use Google.

The installation was good, it was straightforward. We did not have any issues with the installation. It only took 10 to 15 minutes.

I completed the installation myself. I did not use the help of an integrator or reseller.

It's a business account, the organization pays for the licensing fees.

I would recommend this solution to other users.

I would rate Microsoft 365 Business an eight out of ten.

We always use the latest version. 

The solution helps us to manage our business better and to connect with our teams. Nowadays, everybody's working from home and it provides us the ability to stay connected and to continue with our work.

The best feature of the solution is its flexibility. 

I feel that the user interface can be better when it comes to file sharing. At times, it is too clumsy, especially when there is a need to go to the team channel.

The user interface in respect of access and the channels can also be improved. 

I have been using Microsoft 365 Business for one year. 

The solution is very stable. 

I have not had experience with technical support. 

I cannot comment on the installation as we have not handled it. 

The implementation is company-wide and is already very flexible price-wise. 

There is a yearly licensing cost. 

The solution is cloud based. 

It has around 15,000 users.

I would recommend this solution to others. 

I rate Microsoft 365 Business as a nine out of ten. 

We are using this solution for many of its features, such as Excel, PowerPoint, and Teams.

Microsoft 365 Business is easy to use and user-friendly. 

I have been using Microsoft 365 Business for approximately one year.

The solution is overall stable. However, while using Teams there can be some performance issues during meetings.

The solution is scalable.

We have approximately 50 users using this solution in my organization.

We have not needed to use the technical support for Microsoft 365 Business.

The installation is easy. Everything is on the cloud, you download the solution and install it.

We did the implementation ourselves.

There is an annual license required for this solution. For a smaller organization, it could be expensive.

I rate Microsoft 365 Business an eight out of ten.

We use the product for all kinds of stuff. We use it for Excel, for Outlook, for team collaboration, for sharing documents, et cetera. We take advantage of it in order to do a lot of collaboration with colleagues.

The solution so far has been excellent. I've been very happy with its capabilities. 

The solution makes it easy to handle collaboration tasks. 

The product has proven to be very stable, and therefore, it is very reliable. I never have had any problems with any kind of situation where I couldn't get my documents. It is very, very reliable and very consistent.

The product scales very well.

The solution needs to make sure it does have the scalability potential in place for large-scale organizations. As a smaller organization, I can't speak to how scalable it would be for very big companies.

It should be a bit more user-friendly. It should be less click to get to what you need. this would help people use it more efficiently.

I've been using the solution for a very long time. It's been mostly five to six years at this point. I have a lot of experience with it.

The product is very reliable and very stable. There are no bugs or glitches. It doesn't crash or freeze.

The scalability is there if you need to expand. 

That said, we are a small organization of 500 people and therefore haven't tested the limits of scaling. I'm unsure as to how big it can go.

I've never had any technical issues with the product and therefore have not had to reach out to support. I can't speak to how helpful or responsive they are. However, the fact that I haven't spoken with them reflects highly on the quality of the product itself. 

We've always used Microsoft. I cannot recall using any other product.

I don't have any experience with the installation aspect of the solution. It's not something that I've handled before. I'm not sure what the deployment is like or how easy it is to implement.

I don't handle payments and licensing. I can't speak to how much the company pays or if we're set up on a monthly or yearly payment schedule. 

It's my understanding that we did not look at other options before choosing this product.

We're customers and end-users. 

Due to the fact that we are on the cloud deployment model, we are always using the latest version of the solution. Microsoft automatically keeps everything up to date. 

I'd rate the solution at an eight out of ten. So far, we've been happy with how it works and what we can do with it.

I'd recommend the solution to other users and companies.