Microsoft 365 Business Reviews

We always use the latest version. 

The solution helps us to manage our business better and to connect with our teams. Nowadays, everybody's working from home and it provides us the ability to stay connected and to continue with our work.

The best feature of the solution is its flexibility. 

I feel that the user interface can be better when it comes to file sharing. At times, it is too clumsy, especially when there is a need to go to the team channel.

The user interface in respect of access and the channels can also be improved. 

I have been using Microsoft 365 Business for one year. 

The solution is very stable. 

I have not had experience with technical support. 

I cannot comment on the installation as we have not handled it. 

The implementation is company-wide and is already very flexible price-wise. 

There is a yearly licensing cost. 

The solution is cloud based. 

It has around 15,000 users.

I would recommend this solution to others. 

I rate Microsoft 365 Business as a nine out of ten. 

We are using this solution for many of its features, such as Excel, PowerPoint, and Teams.

Microsoft 365 Business is easy to use and user-friendly. 

I have been using Microsoft 365 Business for approximately one year.

The solution is overall stable. However, while using Teams there can be some performance issues during meetings.

The solution is scalable.

We have approximately 50 users using this solution in my organization.

We have not needed to use the technical support for Microsoft 365 Business.

The installation is easy. Everything is on the cloud, you download the solution and install it.

We did the implementation ourselves.

There is an annual license required for this solution. For a smaller organization, it could be expensive.

I rate Microsoft 365 Business an eight out of ten.

We use Microsoft 365 Business for email, SharePoint, and OneDrive. In the Office suite, we use many of the old applications, such as Excel. We use extensively SharePoint to share files, OneDrive to take backups on regular basis, and email. 

The solution allows for easy collaboration. You are able to use, for example, Excel and go online to the cloud and save your documents offline rather than on a personal hard drive. In my organization, we promote collaboration when possible and this solution does a good job at providing this functionality. The solution is always updated and we receive the latest features. Additionally, they offer many other services we do not use very much but are available, such as Power BI.

I have been using the solution for approximately three years.

I have found the solution very stable. We have not had any issues in the three years operating any of the products.

The solution is scalable. We are using Office 365 Business in all three operations we are currently involved with.

We use the technical support from Microsoft but it was mostly related to the OneDrive. We had a couple of extensions not supported by OneDrive in the beginning, we reached out to the support and they were very quick to respond and resolve the issues. They have an account manager in the Middle East which provides us with an easy way to receive support.

We have previously used a cloud storage solution called Egnyte.

The full implementation took approximately one day and the length of time it took was due to the need for us to migrate from our on-premise Exchange server to Office 365 Business.

We used consultants for the implementation.

The solution is expensive and the price could be lowered. For example, if I want to purchase a personal Office 365 subscription, they have pricing that does not have the flexibility to choose a wide range of storage sizes, you are limited to a lower amount. If you then switch to the Business version to receive the larger storage offering it is too large and expensive. If they would allow customers to choose the storage size on-demand it would be beneficial and a big improvement.

We did not evaluate other options because we have an Exchange server and thought it would be best to use a Microsoft platform.

I would recommend this solution to others. I do not see any other comparable alternative solution as comprehensive as this one.

I rate Microsoft 365 Business a nine out of ten.

My son uses Microsoft 365 Business in his school where they do not use books, they work fully online. They are using their laptop on a daily basis where they use applications, such as Word in order to edit, submit, and share documents with the other pupils or teachers.

Office 365 is comfortable and easy to use and sometimes important to share doments with others, it is practically an standard de facto and it is a way to be sure your documents are going to be properly read.

I have been using this solution for approximately one year.

The stability is good.

I have found scalability good in this solution.

My company is quite Microsoft oriented for our laptops and commodity software. We have over 100,000 employees and many of them are using this solution but I am not sure the exact number.

I have needed to use the support for this solution.

We have a familiar subscription and you only need to share a link with the operating system you want to install it on. Anyone can download and install Microsoft 365 Business with a couple of clicks and it will be ready to use in a short period of time.

The price of the subscription for the solution could be less expensive.

I would recommend this solution to others.

I rate Microsoft 365 Business a nine out of ten.

Our main use of 365 is for collaboration between teams that are not working from the same space and might be spread all over the world. I'm a business owner and customer of Microsoft. 

I like the ease of collaboration and the ability to share documents. These days it's essential that people have the tools to really sync up and work together. It's a perfect fit.

One thing that could be improved is the need to log out and log in again if you need to enter a different work space. It's quite inconvenient and seems to be a problem from the access directory because the different roles can't be separated. I work as a user community liaison and receive many invitations from different workspaces. It's quite frustrating and definitely something that could be improved. 

The solution is stable. 

It doesn't really require installation because it's on the cloud. We have around 40,000 people in our user group and they all use it. 

There is an annual license fee. It could be cheaper but it's a fair price. 

I rate this solution an eight out of 10. 

The solution is used heavily at our customer's end. Our businesses involve consulting in a lot of stuff related to accounting and other various business aspects. They are heavy users of Office 365 applications such as Word, PowerPoint, Excel, and, of course, Outlook. Outlook is the lifeline of this business. All business communication happens through it.

It is easy to use. 

It's mostly stable. There are no issues.

Support can be reached easily. 

They are constantly adding new features every week or every month or so. They really think about what the customers need and they work to build that into the product.

The scalability has been good. 

We had some hiccups where people would inadvertently send things out to external parties. When they realized, they just blame Outlook for being at fault, however, they do not think of themselves as a problem. They do not try to make changes to the behavior that they follow. That's why we are trying to figure out what other solutions are out there - to see which could probably aid end users. We need something to stop them before they send out an email to an external party. If they're prompted to check before sending, we can prevent data from getting leaked out to external parties. I'm not sure if that's a feature that could possibly be added to Outlook.

If Microsoft could do something about data loss prevention, that would be ideal. There needs to be more than just the capability of flagging an end-user.

Of late, the support has been very patchy at Microsoft's end. It's been like this for about one to two years now. From a support perspective, if you want to rank how good the support is, it's probably around seven at this point in time.

There used to be a lot of articles, however, they've dropped off or have gotten removed and therefore there's less available knowledge online. They need to work on building up their documentation again.

The solution could always be a bit more secure.

If there was a way to make the product more intuitive, that would be helpful for the end-users.

We've been using the solution from the start - when Microsoft started with 365. At that time, it was Office 365. Prior to that, it was called Exchange Online. I've been there from the start. It would probably be six to seven years plus of experience that I have with 365.

It is a stable platform. If any issues come up, Microsoft is able to fix them quite easily. Some issues take time. That depends on the complexity of the product. However, overall, from an enterprise standpoint, we are pretty satisfied with Microsoft.

It is scalable. Microsoft is based on a cloud platform. Therefore, anytime we have new users or a new company that is onboarded into our organization, we are able to do it pretty easily. It doesn't take a lot of effort and Microsoft is there to help us out if there are deployment issues.

We have hundreds of thousands of users on the solution.

There are hundreds of people who are in our engineering department and some of them are outsourced. There are more than, I would say, 500 people who are involved in M365. The exact numbers I don't have.

Support is okay, however, it could be better. Over the last few years, I have noticed it is not as consistent as it once was. That's an aspect they could improve.

The initial setup is something I do not deal with. That said, it's a straightforward install for end-users and we have SCCM and Intune that helps in the installation process. Intune is not being used. It's mostly SCCM that is used to deploy applications. Implementation is something that a different group does. I cannot say how good or how bad the experience is. It's my understanding that it just depends.

A couple of years back, before I joined the company as a contractor, they made the switch to Exchange Online. They had a dedicated subscription. There's a public cloud and a private cloud. They have some sort of a private cloud where they have specific servers allocated to this firm. A couple of years back, around three or four years back, the company decided to move out from that into a completely public cloud. Now, the firm is on an entirely public cloud.

The product's cost is based on a monthly license per user. We pay a certain amount per month, per year and that's about it. That's all I know from licensing perspective. It is monthly that it is billed.

I'm a consultant.

Basically, you sign up for the service, you get your email account, and then you get access to something like SharePoint, Teams, and other Microsoft services. It's a complete solution within the cloud.

The product is pretty perfect. I'd rate it at a ten out of ten.

I would say other enterprises should use the solution. A lot of enterprises are using Microsoft 365 because of its strengths and the way new features are released. A lot of customers like us are interested in trying out new products and new features as they come.

We are moving most of our applications to the cloud with Microsoft 365 Business. We use many of the applications, such as OneDrive, Teams, and add-ons.

One of the most valuable features is this solution makes a lot of tasks easier, such as storing files and the maintenance of your infrastructure. additionally, the solution is easy to use.

One of the only aspects that I do not like about Microsoft is that they release solutions into the market without testing them and rely on users to test them.

I have been using this solution for more than one year.

I have had no problems with the stability of Microsoft 365 Business.

The solution in my experience is scalable.

We have approximately 3,500 Active Directory users in my organization and all of them are using Microsoft solutions.

When I started out at the company I work for we were previously using an email solution called Lotus Notes.

The installation is not my department. However, from what I have heard it seems some of it is easy, while others parts are more difficult.

The price of this solution is expensive and the price could be reduced. The licensing cost is very high because we are using an E5 license for Microsoft.

I recommend this solution to others.

I rate Microsoft 365 Business an eight out of ten.

We use this solution to drive our email services and for collaborations of spreadsheets or word documents.

Also, the OneDrive is used for storage, which allows you to access your files from anywhere.

The bundle we have comes with the office installation to the CCM on the user's work tools. When you are working on your documents, you can easily sync them to the one online. It is much more seamless when it comes to accessing documentation and collaborating with other people on the same projects. It is essentially what we use Office 365 for. 

It is easy to use.

It's painless.

If they want to encourage more usage, the pricing should be looked at. The pricing should be in a way where we can leverage the E5 functionality. 

The security section of the solution is also something that is of great concern, especially now that a lot of people are doing work from home. You need the Microsoft Intune solution to help protect your documentation, your documents, and to keep your data confidential.

Lower license options should come embedded with security.

I have been using Microsoft 365 Business for a few years.

In terms of it being scalable, you can practically use it for anything you want to use it for.

We have approximately 480 staff members who are using it.

Everyone has a mailbox account.

I have not contacted technical support. It's pretty straightforward. We have a lot of resources online to guide you. 

We have not called Microsoft for anything.

It's a cloud-based solution, so there really isn't any installation. You are given admin credentials.

You can download the office tools from the cloud and you can apply your licenses to start working and activate your account.

It is quite expensive.

If I wanted to improve it, I would look at the way they price their models, for example, Microsoft is breaking the license models into sections such as E1, E3, and E5.

The E5 license is quite expensive. Most of our users have an E3 license essentially due to cost.

I think that Microsoft Office is the number one solution for organizations. I would recommend this solution to others who are interested in using it.

I would rate Microsoft 365 Business a nine out of ten.