Microsoft 365 Business Reviews

We are using the product primarily for all of our internal documentation and exchanges. The use cases are nothing special. It's quite basic for the most part.

The fact that it's completely on the cloud is one of its most useful aspects. We do not have to manage anything. 

We use the Office and Teams mostly. They are very helpful applications for our office.

The solution is very easy to use. It's completely transparent and extremely easy to navigate.

The stability is quite good. 

We found the installation to be very simple.

The solution offers good security and compliance.

From time to time we have some issues with OneDrive. OneDrive is not perfect. It's nice, however, from time to time we have some problems specifically with reloading the replication. We have to set it up again and again. It's not very stable.

The technical support process could be a bit more secure. The information should stay within the ticketing system itself and not be passed via email.

We've been using the solution for three years or so. We've used it for a while now.

The solution has proven to be quite stable. Its performance is good. There are no bugs or glitches and it doesn't crash or freeze on us. 

We don't really scale the solution. We're a pretty small company. We're only three users, and therefore do not need to scale at all. Therefore, I can't really speak to its capabilities. However, in the future, we are likely to expand usage.

I've only had one experience with technical support. It was not for me. It was for one of the customers. However, the experience was really, really good. 

Once it was finished, they ask for feedback. Technical support was perfect, however, the ticketing system was not that great. Once you've created a ticket, all the next steps are through email. Yet, if there is an email or something which is private, it should not be sent by email. That's why they have to improve the ticketing process. They should send a link to your ticket via email and always keep the information itself within the ticketing system.

The company is quite new. Before I was working at a bigger company which was completely different. However, when we started this new business, we decided to make it as simple as possible for us. That's why we decided to move to the cloud completely.

We also use Zoho for the cloud, for all our accounting, and invoicing, and so on. There is no Microsoft offering for that. It's completely separate. There is no link between them.

The initial setup is not difficult or overly complex. It's pretty straightforward and simple. 

The deployment is quick and only takes a few clicks. Implementation is only a few minutes. From an end-user point of view, it's even faster as it's just a click or two.

We don't need anyone to handle deployment or maintenance.

We handle the implementation ourselves. We have an IT team and we are quite capable of managing the implementation. Therefore we don't need the assistance of any integrators or consultants.

We have a license that we pay on a monthly basis.

We did not evaluate other options before choosing Microsoft.

We're just a customer and an end-user.

We are using the latest version of the solution.

We are like customers. Even if we do not sell these kinds of services, when customers ask us for advice, we recommend them to move to Microsoft. One of our business lines is in GDPR. For that, we recommend them to move to something which is completely secure. Microsoft Office 365 is one of them. We recommend customers move to Office 365 for that reason. 

I'd rate the solution at a nine out of ten.

I primarily use the solution for Teams and other Microsoft applications.

We use it in the office for communication, security, file transfers, cloud access, and the company portal. All of its basic services are leveraged.

The solution is very simple to use.

The product has a pretty nice interface.

There is good support on offer.

The solution provides regular updates.

The initial setup is very simple and straightforward.

The stability is great, both on the PC and on mobile.

The scalability of the solution is very good.

We've found that the product works well on Apple products as well. there are no compatibility issues.

The solution could still use better integration with Apple infrastructure. They should offer better support for iOS devices and more regular updates for iOS, as it's working pretty well for Microsoft solutions and for Windows systems, yet it does not work quite as well for iOS. 

I've been using the solution for a few years at this point. It has been quite a while.

We've found the stability to be good. It's stable on both mobile and desktop versions. There are no bugs or glitches. It doesn't crash or freeze. It's reliable.

The scalability is very good. It's great for companies that have 500 or more employees. We have around 1,000 users and it's been great. It can handle a lot of people. In my office alone there are about 150 users.

It is my understanding that we don't have plans to increase usage.

The technical support is very good. they are helpful and responsive. We're quite satisfied with the level of support on offer. We also have staff on-site that can answer questions if we have any. Our IT team is very knowledgeable. They typically have been able to handle any questions we have and if they can't they can always go directly to Microsoft.

The solution is very easy to install. It's not overly complex or difficult. A user shouldn't have any issues with the process.

That said, I did not personally deploy the product. I just use it. We have five people on staff that handle deployment and maintenance tasks. 

The company provides the solution to me. I can't speak to the licensing or costs.

We do have an enterprise-level licensing agreement with Microsoft.

I'm an end-user and a customer. I don't have a business relationship with Microsoft.

I'm using the latest version of the solution. I can't speak to the exact version number.

I'd recommend the solution to other users and organizations. A lot of other companies already use it. It's quite popular.

I'd rate the solution at an eight out of ten.

We mainly use this solution for video conferencing on Microsoft Teams. We also use SharePoint quite a bit — for email. 

Within our organization, there are roughly 1,350 employees using this solution. Currently, we have a team of four technical engineers that take care of all maintenance-related issues. 

I appreciate the mobility of this solution. We started using it due to the pandemic. Once COVID-19 hit, we began working from home. 

I suppose it could be more secure; every solution could be more secure.

We just migrated over to Microsoft 365 Business last year. 

This solution is very scalable. 

We are very satisfied with the technical support. 

The installation was very straightforward. All that was required was a one-time installation. It took roughly one month to get everyone up and running.

We installed this solution on our own, although, Microsoft technical support helped. 

The licenses could be cheaper. Right now, we're on a yearly subscription. 

I would absolutely recommend this solution to others. Overall, on a scale from one to ten, I would give it a rating of nine. 

We are using the solution mainly for Teams, SharePoint, and OneDrive. Additionally, we use Word, Excel, and PowerPoint.

I think the flexibility of Teams very good.

There should be less power consumption of the PC resources while using this solution. We have professional systems and Teams can run slow at times. We also need to restart Teams in the middle of the meetings sometimes, this could improve in a future release.

I have been using the solution for three years.

The solution could be more stable.

The solution is easy to scale. We have 15 people using the solution in our company and it is very easy to increase the number of licenses and users.

The installation was very easy. The longest period of the installation was the migration of emails. The rest of the application can be deployed within two days.

We did the implementation ourselves. We have 10 technical engineers that can deploy and do maintenance of the solution.

There is a license for this solution and it is priced based on the users using it.

I would recommend this solution to others.

I rate Microsoft 365 Business an eight out of ten.

We primarily use the solution for its various applications, including Excel and Teams.

We like that it's a cloud-based solution that we can work with like a desktop application.

We really like it as a productivity tool. We get a lot of really great applications such as Excel, OneNote, Teams, and more. These types of tools are quite helpful to our day-to-day.

The best thing about the product is the ecosystem of it. As most of our users are using Windows and it's a product of Microsoft, we find we get amazing performance. 

The integration between the apps is great. It's awesome that it's so interconnected even between users to make sharing easy.

The solution scales well.

There's good security on offer.

We've found the product to be quite stable so far.

I haven't encountered any issues with the solution so far.

The user interface could be a bit better.

I've been using the solution for about three to four months at this point. It hasn't been too long.

The stability has been very good. There are no bugs or glitches. It doesn't crash or freeze. it's reliable. The performance on offer is good.

The scalability of the solution is good. If a company needs to expand it, it can do so with relative ease.

Everyone in our organization is using the product. That's around 13,000 users.

We may increase usage in the future.

I haven't faced any issues that required a call to technical support. I can't speak to how helpful or responsive they are, having never dealt with them directly.

I didn't handle the installation personally. It was managed by our IT team. As I didn't participate in the process, I can't speak to how easy or difficult it was, or what the deployment process entailed. I'm not sure how long it took.

It's my understanding that a single person can handle the deployment process.

Our company has an IT team that can handle the process in-house. We do not need the assistance of an integrator or a consultant.

There is a license that you need to purchase in order to use the product.

I've taken a look at Google Suite, which is very similar to Office 365. While Microsoft is a paid product, Google does offer some of its services for free, therefore, it might make for a good option for a startup, for example. Microsoft Office is a better product and it integrates more completely with companies that use a lot of Microsoft within their business. Google doesn't integrate.

We are Microsoft customers and end-users.

The solution really does meet all of our requirements, and we've found that it's an improvement on just Outlook.

Overall, the product has been amazing. I would rate it at a ten out of ten.

We are primarily using it for our office. 

We are using it for email as well. Our Outlook email is on Office 365.

We also use the other items that come with Office. It's great for task managers, schedulers, and has great document sharing software. We use Sharepoint.

Overall, it is a great product. So far, we are enjoying it.

In Office 365, the collaboration part whereby you can actually type your document on your machine, then upload or save it onto your Office 365, and share it with anyone that you want. You can actually edit it in real-time. That's one of the great strengths of Office 365.

The solution is very stable.

The solution scales well.

The product has good pricing. It's quite inexpensive.

We haven't used the solution for very long just yet. I can't say that I have come across missing features or faults in its design.

The customization after the initial setup can take a while.

The solution could always be cheaper, as we like to pay the least amount possible.

As long as the solution continues to add new features and grow out the offering, we will be very happy.

I've been using the solution for about a month or so now. It hasn't been that long. It's still quite new.

The stability has been good so far. It does not crash or freeze. There are no bugs or glitches that I have experienced. it's reliable. The performance has been quite good.

The scalability of the product is quite good. If a company needs to expand it, it can do so with relative ease. 

We have roughly 2,500 users on the solution currently.

Even though we have only used the solution for about a month or so, we have been in touch with technical support and we have found Microsoft to be helpful and responsive. We're satisfied with their level of service so far.

I didn't directly participate in the initial setup and therefore can't speak to how easy or difficult the product was to install. Microsoft handled it for the most part. We, however, did the work of customizing it on our end. For us, the customization and configuration took us a few days. It was more than a week. It took some time.

The technical team that deals directly with the product is a team of about ten or so people. 

The installation was mostly handled by Microsoft.

I'm not quite clear on the financials. I'm just too technical, and I don't work directly with billing and payments. But I think from what we have seen so far, it's been quite cheap.

Overall, I would rate the solution at a nine out of ten. It's been very capable so far, and we enjoy the real-time file sharing and editing aspects.

I'd recommend this product to other organizations and users. 

We primarily use the solution for office emails.

The storage portion of the solution is very good. It has a very large capacity. We have 28GB of storage.

The installation and performance have been good. We have no complaints about the integration capability, reporting, management, and monitoring. So far, everything has been good on all of those fronts.

We have only just used the solution for a one-month period now. We do need more time to work with the product to get to know its ins and outs a bit better. That said, sometimes we feel that it is a little bit slow to connect to the public cloud. Not all the time. Just some of the time.

The management could be a bit better.

We have only used the solution for about a month. We've just completed an internal migration. It hasn't really been that long since we began using it.

We've found the solution to be pretty stable in general. We are accessing it through the internet, and we find that sometimes the internet is going slow or something we don't have access to. That's the only issue. That's not a Microsoft issue, however. Only the internet connection might be a problem. Beyond that, there are no bugs or glitches. It doesn't crash or freeze. It's reliable.

The solution's scalability is okay. We haven't had any issues. We have more than 5000 employees or so on it and we are using the solution without issue. It's scaled well to meet our needs.

We haven't had the opportunity to contact technical support just yet. I can't speak to how helpful or responsive they are. I've never directly dealt with them.

Previously, we used the standalone Office. Now, we use the Microsoft single-use license from the cloud. 

The initial setup was not overly complex. We didn't find it too difficult. It was rather easy. Our IT team managed it. We didn't have any issues with the process. If a company needs to set it up, it shouldn't be too hard to handle.

Our IT team was able to handle the implementation myself. It was easy. Therefore, I didn't need the assistance of an integrator or consultant.

We have a separate IT team. They were doing the installation and the procurement. Therefore, I can't speak to the exact licensing arrangement or the pricing.

We both use the solution and we are a reseller. We're a Microsoft partner.

I'd rate the solution at a nine out of ten.

As a user, I can recommend the solution. It works well and has very fine capabilities.

We primarily use the solutions for the email services on offer. We are able to share the software and Excel spreadsheets quite often. 

The solution's most valuable aspect is the ability to share and use spreadsheets.

The initial setup is very straightforward. It's pretty easy and not overly complex.

The solution isn't stable. It's an important aspect of the product that needs to be looked at and worked on.

I do not agree with how the licensing is set up. If you have a staff member leave your organization, for example, you still have to keep paying for the email address. I have staff members that have left a year ago and I'm still paying for their license. 

We've been using the solution for a couple of years at this point. It has been a while. I've had a good amount of experience and time with it.

We are not happy with the scalability. It seems difficult to scale down. If a person leaves, you still need to deal with their email and you are forced to keep paying for it. 

We have 18 individuals using the solution currently.

We likely will continue to use the solution, as it is such a struggle to actually change products and move to something different.

I've never used technical support. I can't speak to how knowledgeable or responsive they are. I have no experience with them whatsoever.

The installation of the product is not overly complex or difficult. It's very easy and quite straightforward. A company shouldn't have any issues with the process.

I didn't handle the installation personally. There was somebody else in charge of the installation process. they may have used an outside consultant or integrator, however, I don't have that information as I was not a part of the process.

The licensing needs to be changed. We shouldn't have to pay for emails if we have employees that have left the company.

I'd rate the solution at a five out of ten. We haven't been happy with it due to the fact that we need to keep paying for all of these emails of past employees.

I would not recommend the product to other companies.