Microsoft 365 Business Reviews

We're primarily using Office 365 as a product suite, however, we do not use it from an operating system perspective. It's great for general productivity as well as for teamwork and collaboration.

The solution makes collaboration easy. 

It's great for productivity.

The solution is always available and easy to use. Your files are always very safe.

The solution is very stable. It's a reliable product.

The scalability is great.

The solution is reasonably priced.

The solution could improve the user interface a little bit to make it easier to navigate.

I've been using the solution for about two years now. It hasn't been too long.

The solution is very stable. It's reliable. There are no bugs or glitches. It doesn't crash or freeze.

The scalability is good. You seem to be able to add as many new users as you like. From that perspective, it scales well. 

We have about 15 users that regularly use the solution.

I can't speak to any experience with technical support. I've never really dealt with them directly. Therefore, I wouldn't be able to speak to how helpful or responsive they are. 

As a cloud-based solution, there isn't really any installation required. 

We have a license that we pay for. It renews annually.

It could be cheaper, however, in general, it's affordable. 

Since we use the cloud-based version, we're always using the latest version of the solution.

On a scale from one to ten, I'd rate the solution at a nine.

I'd recommend the solution to other users and other organizations. 

We are using Access, which is part of the Microsoft 365 Business, to analyze databases together as a team. Additionally, we use the other program as part of the package to work collectively on other files and documents.

The solution comes with many applications as part of the package which is useful.

I have been using this solution for approximately two years.

We have approximately 25 users using this solution in my organization.

The technical support need to improve, I have had bad experiences.

The installation is straightforward and takes approximately 30 minutes.

I did the implementation myself and we need one person to do the maintenance of the solution.

We are on an annual license for the solution. The solution could be cheaper overall.

I rate Microsoft 365 Business an eight out of ten. 

Our primary use case is for collaboration and integration communication. We use extended pipeline, SharePoint and emailing. It's really all about the connectivity of communication, sharing documents and things like that. We are customers of Microsoft. 

The most valuable features of the product are the interoperability and ease of integration. I appreciate that there is a lot of documentation available for this solution. 

This product could be improved by adding certain drawing tool capabilities. It still uses the  Visio drawing tool which is not that great, and it's time for an upgrade. The drawing tool should be more collaborative to work across teams. 

I also think overall stability of MS products could be improved.

I've been using this solution for two years. 

I don't see any issues with scalability, it's very good. 

The initial setup is quite straightforward. 

Microsoft does not come cheap, but I don't have anything to compare it to and it's a good product.

It's preferable to use the version that has the premium features, the advanced features, because they really have the punch in terms of capabilities. 

I rate this solution an eight out of 10. 

In terms of user experience, it is very easy to use and flexible. It is more interactive as compared to the other tools that we have. Its features are more useful than other software solutions.

For the past six months, I have been facing a synchronization issue between the calendar of Microsoft Teams and the calendar of Microsoft Outlook. In Microsoft Teams, I can't see the updated version of some meetings, but Outlook shows the updated version. There is a problem with data synchronization between the calendars of these applications. Both calendars should be synchronized.

In Microsoft Teams, more controls should be added in terms of broadcasting and webcasting. Sometimes, there is a lag in shifting control and transferring the content to an audience with more than 500 people. They should make it more usable for a large audience. We frequently conduct training sessions with more than 500 people. We also have annual meetings and collaboration with different teams on a single platform, and it gets difficult to shift the control of the presentation to another team. It currently takes a lot of time, which is not helpful when most of the people are attending meetings outside of their office hours. Zoom is comparatively easy for training programs and broadcasting.

I have been using this solution for four and a half years. I believe we are using the latest version. It was updated by my company last month.

It was straightforward. We did not do much in terms of the steps. In terms of help from Microsoft for installation, we had technology support teams that made the setup easier.

We were facing issues with the legacy infrastructure. We were not able to leverage some of the features because of the legacy infrastructure and the origin of the licenses for them. That's the reason why we asked for additional support. Their technical staff upgraded the infrastructure, and we then changed the licensing and updated it. That's how we managed to leverage the latest features.

Everything is offered as a bundle package.

I would advise using the latest version of Microsoft Office 365 because it is comparatively enhanced in terms of security and user experience. If you are using the earlier version, it might not be that feasible in terms of the COVID situation and working from home. The latest version is way better than the earlier version.

I would rate Microsoft 365 Business an eight out of ten.

The features that I like best with Microsoft 365 Business are that the files are available offline. When I start Confluence, when I'm on the go, let's say on the plane, I can still modify my files and then when I get to coverage they are synchronized with the cloud. That makes it really strong. Then of course there is the Office support. You need to buy Office products anyway these days and it's actually coming in a bundle.

In terms of what could be improved, they are continuously developing it, but sometimes not necessarily in a good direction. There are changes happening every three months so you actually have to learn some tools again. I'll give you an example. Teams used to be really good and now, I have a feeling that they hired developers from Skype Business because it's actually not very good.

The same with some other tools which are actually being developed, then all of a sudden they are not as good. For example, OneNote. OneNote is a really good tool or used to be a good tool, but now nowadays, it is a bit like Confluence and other corporate tools. I cannot tag anybody. If I make a note in OneNote, I have to send them an email with the link otherwise nobody will actually check it.

There is room for improvement.

I have been using Microsoft 365 Business for about six years.

It is license-based. You can buy one license and you can buy 10 licenses and it still works very well, even if there is a new colleague coming on.

It literally takes 10 minutes to get a new license.

The initial setup is really easy.

The whole architecture is really simple. Since 365 offers these AD login, the globalized login, setting up Windows and Office 365 takes about half an hour. 

I'm actually using a Mac book now for the last two or three months, and that is not complicated either.

On a scale of one to ten, I would rate Microsoft 365 Business somewhere between seven or eight. Let's put it at an eight.

I would recommend Microsoft 365 Business. I would tell people that when they first set it up, I mean the very initial set up, not for the laptop but for the company's set up, they should be clever when choosing the name of the company inside the ecosystem because it seems that when our IT guys chose the name they made a mistake. After the company name they put the company's address, the previous address, and now it stays there forever. So the main SharePoint or the main link to the company's website, still has the company's old address in its name. That's actually stupid, but otherwise I would recommend it.

The main use for this solution is for internal business conduct.

Since most of our employees are familiar with Microsoft solutions Microsoft 365 Business is very easy to use for everyone.

In a future release, I would like to see what more Microsoft can do in terms of integration with other solutions.

I have been using this solution for approximately five years.

The solution is stable.

It is a very scalable solution because we use it with Microsoft OneDrive for cloud archiving files and Microsoft Exchange for our employee emails.

We have 10 people in my organization that use this solution.

We purchase annual licenses for this solution.

I recommend this solution to others.

I rate Microsoft 365 Business an eight out of ten.

We primarily use the solution in our company for various organizational purposes.

I also use it personally, at home.

Overall, the solution is quite good. It's simple and easy to use. Anyone would be able to navigate through it easily.

The product is quite stable.

Technical support could be better. They aren't as helpful as they could be when we sometimes have to call them.

I've been using the solution for maybe five years or so at this point. It's been a while.

The stability of the solution is quite good. I can't recall dealing with bugs or glitches. It doesn't crash or freeze. The performance is reliable. 

The solution can scale. We do plan to increase useage.

Right now, technical support is about average. They could be better. We'd like them to be more helpful and responsive when we have issues. 

I personally haven't had any issues when directly dealing with technical support, however, I have heard stories from colleagues. 

Before we chose this solution, we did not look at any other options. 

We're just a customer and an end-user. We don't have a business relationship with Microsoft.

I'd rate the solution at a seven out of ten. It's okay, and we are mostly happy with it, however, technical support could be better.

We use it to collaborate on documents and for modification.

I like that you can tag somebody and add some comments to make the modifications. You can share it with people. You can actually keep track of changes and engage in real-time collaboration. You can actually make those documents track changes. 

It would be better if they offered more integrations to integrate with other platforms. It should also allow the content to be accessed over the LTI.

I have been using Microsoft 365 Business for about two years.

Microsoft 365 Business is a stable solution.

Microsoft 365 Business is a scalable solution.

Technical support is good.

The initial setup was easy.

We pay annually for the license.

I would recommend this solution to new users.

On a scale from one to ten, I would give Microsoft 365 Business a ten.

Excel, Word, Teams, and Outlook are the main solutions that we are using.

It is a standard and powerful tool. Because it is a standard tool, everybody uses it.

Their support should be improved in terms of faster response and better resolution. The price of its license should also be improved.

We have been using Microsoft products for more than 20 years. We have a contract with Microsoft for software licensing.

It is stable.

It is scalable in the sense that if you need more users, you can increase the number of licenses. Currently, we have 16 users in our organization. We don't have any plan to increase its usage.

I don't have a lot of experience with their support, but I don't like Microsoft's support. They are not fast, and they don't provide an exact solution.

We have been using Microsoft solutions for a long time. In the beginning, we used Office 123 and WordPerfect in our company.

It is easy to install. The duration depends on the network, but generally, we can do the installation in ten minutes.

We do it ourselves. We have three people for deployment and maintenance. Two of them are engineers, but one of them is not.

The price of its license should be improved. We have a contract for three years, but we pay on a yearly basis.

I would recommend this solution to others. I would rate Microsoft 365 Business a nine out of ten.

We use this solution for Teams, Office, and SharePoint.

It serves its purpose, and there is nothing that I can recommend that is better.

The interface is fine.

Areas that need improvement are pricing, stability, and scalability.

I have been using Microsoft 365 Business for a couple of years.

It's a stable solution.

Microsoft 365 Business is a scalable solution.

We have 25 users in our organization, but we support 50 customers using this product.

We are satisfied with the technical support, there are no issues.

The installation is straightforward. It's easy.

Pricing can always be improved.

I would rate Microsoft 365 Business a seven out of ten.