Microsoft 365 Business Reviews

Our primary use case is for collaboration and integration communication. We use extended pipeline, SharePoint and emailing. It's really all about the connectivity of communication, sharing documents and things like that. We are customers of Microsoft. 

The most valuable features of the product are the interoperability and ease of integration. I appreciate that there is a lot of documentation available for this solution. 

This product could be improved by adding certain drawing tool capabilities. It still uses the  Visio drawing tool which is not that great, and it's time for an upgrade. The drawing tool should be more collaborative to work across teams. 

I also think overall stability of MS products could be improved.

I've been using this solution for two years. 

I don't see any issues with scalability, it's very good. 

The initial setup is quite straightforward. 

Microsoft does not come cheap, but I don't have anything to compare it to and it's a good product.

It's preferable to use the version that has the premium features, the advanced features, because they really have the punch in terms of capabilities. 

I rate this solution an eight out of 10. 

In terms of user experience, it is very easy to use and flexible. It is more interactive as compared to the other tools that we have. Its features are more useful than other software solutions.

For the past six months, I have been facing a synchronization issue between the calendar of Microsoft Teams and the calendar of Microsoft Outlook. In Microsoft Teams, I can't see the updated version of some meetings, but Outlook shows the updated version. There is a problem with data synchronization between the calendars of these applications. Both calendars should be synchronized.

In Microsoft Teams, more controls should be added in terms of broadcasting and webcasting. Sometimes, there is a lag in shifting control and transferring the content to an audience with more than 500 people. They should make it more usable for a large audience. We frequently conduct training sessions with more than 500 people. We also have annual meetings and collaboration with different teams on a single platform, and it gets difficult to shift the control of the presentation to another team. It currently takes a lot of time, which is not helpful when most of the people are attending meetings outside of their office hours. Zoom is comparatively easy for training programs and broadcasting.

I have been using this solution for four and a half years. I believe we are using the latest version. It was updated by my company last month.

It was straightforward. We did not do much in terms of the steps. In terms of help from Microsoft for installation, we had technology support teams that made the setup easier.

We were facing issues with the legacy infrastructure. We were not able to leverage some of the features because of the legacy infrastructure and the origin of the licenses for them. That's the reason why we asked for additional support. Their technical staff upgraded the infrastructure, and we then changed the licensing and updated it. That's how we managed to leverage the latest features.

Everything is offered as a bundle package.

I would advise using the latest version of Microsoft Office 365 because it is comparatively enhanced in terms of security and user experience. If you are using the earlier version, it might not be that feasible in terms of the COVID situation and working from home. The latest version is way better than the earlier version.

I would rate Microsoft 365 Business an eight out of ten.

The features that I like best with Microsoft 365 Business are that the files are available offline. When I start Confluence, when I'm on the go, let's say on the plane, I can still modify my files and then when I get to coverage they are synchronized with the cloud. That makes it really strong. Then of course there is the Office support. You need to buy Office products anyway these days and it's actually coming in a bundle.

In terms of what could be improved, they are continuously developing it, but sometimes not necessarily in a good direction. There are changes happening every three months so you actually have to learn some tools again. I'll give you an example. Teams used to be really good and now, I have a feeling that they hired developers from Skype Business because it's actually not very good.

The same with some other tools which are actually being developed, then all of a sudden they are not as good. For example, OneNote. OneNote is a really good tool or used to be a good tool, but now nowadays, it is a bit like Confluence and other corporate tools. I cannot tag anybody. If I make a note in OneNote, I have to send them an email with the link otherwise nobody will actually check it.

There is room for improvement.

I have been using Microsoft 365 Business for about six years.

It is license-based. You can buy one license and you can buy 10 licenses and it still works very well, even if there is a new colleague coming on.

It literally takes 10 minutes to get a new license.

The initial setup is really easy.

The whole architecture is really simple. Since 365 offers these AD login, the globalized login, setting up Windows and Office 365 takes about half an hour. 

I'm actually using a Mac book now for the last two or three months, and that is not complicated either.

On a scale of one to ten, I would rate Microsoft 365 Business somewhere between seven or eight. Let's put it at an eight.

I would recommend Microsoft 365 Business. I would tell people that when they first set it up, I mean the very initial set up, not for the laptop but for the company's set up, they should be clever when choosing the name of the company inside the ecosystem because it seems that when our IT guys chose the name they made a mistake. After the company name they put the company's address, the previous address, and now it stays there forever. So the main SharePoint or the main link to the company's website, still has the company's old address in its name. That's actually stupid, but otherwise I would recommend it.

The main use for this solution is for internal business conduct.

Since most of our employees are familiar with Microsoft solutions Microsoft 365 Business is very easy to use for everyone.

In a future release, I would like to see what more Microsoft can do in terms of integration with other solutions.

I have been using this solution for approximately five years.

The solution is stable.

It is a very scalable solution because we use it with Microsoft OneDrive for cloud archiving files and Microsoft Exchange for our employee emails.

We have 10 people in my organization that use this solution.

We purchase annual licenses for this solution.

I recommend this solution to others.

I rate Microsoft 365 Business an eight out of ten.

We primarily use the solution in our company for various organizational purposes.

I also use it personally, at home.

Overall, the solution is quite good. It's simple and easy to use. Anyone would be able to navigate through it easily.

The product is quite stable.

Technical support could be better. They aren't as helpful as they could be when we sometimes have to call them.

I've been using the solution for maybe five years or so at this point. It's been a while.

The stability of the solution is quite good. I can't recall dealing with bugs or glitches. It doesn't crash or freeze. The performance is reliable. 

The solution can scale. We do plan to increase useage.

Right now, technical support is about average. They could be better. We'd like them to be more helpful and responsive when we have issues. 

I personally haven't had any issues when directly dealing with technical support, however, I have heard stories from colleagues. 

Before we chose this solution, we did not look at any other options. 

We're just a customer and an end-user. We don't have a business relationship with Microsoft.

I'd rate the solution at a seven out of ten. It's okay, and we are mostly happy with it, however, technical support could be better.

We use it to collaborate on documents and for modification.

I like that you can tag somebody and add some comments to make the modifications. You can share it with people. You can actually keep track of changes and engage in real-time collaboration. You can actually make those documents track changes. 

It would be better if they offered more integrations to integrate with other platforms. It should also allow the content to be accessed over the LTI.

I have been using Microsoft 365 Business for about two years.

Microsoft 365 Business is a stable solution.

Microsoft 365 Business is a scalable solution.

Technical support is good.

The initial setup was easy.

We pay annually for the license.

I would recommend this solution to new users.

On a scale from one to ten, I would give Microsoft 365 Business a ten.

Excel, Word, Teams, and Outlook are the main solutions that we are using.

It is a standard and powerful tool. Because it is a standard tool, everybody uses it.

Their support should be improved in terms of faster response and better resolution. The price of its license should also be improved.

We have been using Microsoft products for more than 20 years. We have a contract with Microsoft for software licensing.

It is stable.

It is scalable in the sense that if you need more users, you can increase the number of licenses. Currently, we have 16 users in our organization. We don't have any plan to increase its usage.

I don't have a lot of experience with their support, but I don't like Microsoft's support. They are not fast, and they don't provide an exact solution.

We have been using Microsoft solutions for a long time. In the beginning, we used Office 123 and WordPerfect in our company.

It is easy to install. The duration depends on the network, but generally, we can do the installation in ten minutes.

We do it ourselves. We have three people for deployment and maintenance. Two of them are engineers, but one of them is not.

The price of its license should be improved. We have a contract for three years, but we pay on a yearly basis.

I would recommend this solution to others. I would rate Microsoft 365 Business a nine out of ten.

We use this solution for Teams, Office, and SharePoint.

It serves its purpose, and there is nothing that I can recommend that is better.

The interface is fine.

Areas that need improvement are pricing, stability, and scalability.

I have been using Microsoft 365 Business for a couple of years.

It's a stable solution.

Microsoft 365 Business is a scalable solution.

We have 25 users in our organization, but we support 50 customers using this product.

We are satisfied with the technical support, there are no issues.

The installation is straightforward. It's easy.

Pricing can always be improved.

I would rate Microsoft 365 Business a seven out of ten.

We use this solution for everything. We use it every day for our email, our OneDrive, and for our Shadow shared folder.

The most valuable feature of this solution is the easy deployment. Being a SaaS service, we don't have to do anything. The deployment is very easy.

This solution could be more secure.

I have been using Microsoft 365 Business for four years.

We are using the latest version.

It's a stable solution. We have not had many issues.

Microsoft 365 Business is a scalable product and we have 300 people in our organization who are using it.

At this time we have no plans to increase our usage.

The problem with the technical support is the language. Most of them are from India and I have difficulties understanding their English.

I would like to see local support provided.

The installation is straightforward.

It took approximately two weeks to deploy.

We have a team of two to three engineers to maintain this solution.

We used a consultant integration service t help us with the deployment.

Licensing is on a monthly basis.

I would recommend this solution to others who are interested in using it.

I would rate Microsoft 365 Business a nine out of ten.

I primarily use the solution for Teams and other Microsoft applications.

We use it in the office for communication, security, file transfers, cloud access, and the company portal. All of its basic services are leveraged.

The solution is very simple to use.

The product has a pretty nice interface.

There is good support on offer.

The solution provides regular updates.

The initial setup is very simple and straightforward.

The stability is great, both on the PC and on mobile.

The scalability of the solution is very good.

We've found that the product works well on Apple products as well. there are no compatibility issues.

The solution could still use better integration with Apple infrastructure. They should offer better support for iOS devices and more regular updates for iOS, as it's working pretty well for Microsoft solutions and for Windows systems, yet it does not work quite as well for iOS. 

I've been using the solution for a few years at this point. It has been quite a while.

We've found the stability to be good. It's stable on both mobile and desktop versions. There are no bugs or glitches. It doesn't crash or freeze. It's reliable.

The scalability is very good. It's great for companies that have 500 or more employees. We have around 1,000 users and it's been great. It can handle a lot of people. In my office alone there are about 150 users.

It is my understanding that we don't have plans to increase usage.

The technical support is very good. they are helpful and responsive. We're quite satisfied with the level of support on offer. We also have staff on-site that can answer questions if we have any. Our IT team is very knowledgeable. They typically have been able to handle any questions we have and if they can't they can always go directly to Microsoft.

The solution is very easy to install. It's not overly complex or difficult. A user shouldn't have any issues with the process.

That said, I did not personally deploy the product. I just use it. We have five people on staff that handle deployment and maintenance tasks. 

The company provides the solution to me. I can't speak to the licensing or costs.

We do have an enterprise-level licensing agreement with Microsoft.

I'm an end-user and a customer. I don't have a business relationship with Microsoft.

I'm using the latest version of the solution. I can't speak to the exact version number.

I'd recommend the solution to other users and organizations. A lot of other companies already use it. It's quite popular.

I'd rate the solution at an eight out of ten.