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reviewer1624278 - PeerSpot reviewer
Investment Professional at a venture capital & private equity firm with 11-50 employees
Real User
Sep 24, 2021
Great features, particularly SharePoint which enables collaboration
Pros and Cons
  • "It's great that many people can collaborate together at the same time."
  • "Excel is sometimes slow, particularly when working with large files."

What is our primary use case?

The main features I use are PowerPoint, SharePoint and Word. We have around 20 users in the company and we are customers of Microsoft.

What is most valuable?

SharePoint is probably the most valuable feature for me. It's great that many people can collaborate together at the same time.

What needs improvement?

I find that sometimes Excel is slow, particularly when working with large files. 

For how long have I used the solution?

I've been using this solution for one year. 

Buyer's Guide
Microsoft 365 Business
January 2026
Learn what your peers think about Microsoft 365 Business. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,821 professionals have used our research since 2012.

What's my experience with pricing, setup cost, and licensing?

We pay an annual license fee. 

What other advice do I have?

I rate this solution eight out of 10. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1675503 - PeerSpot reviewer
Executive Director at a logistics company with 1,001-5,000 employees
Real User
Sep 23, 2021
A stable and scalable office application with a useful email solution
Pros and Cons
  • "like Outlook. Outlook is an email solution, and we're using it every day for daily communication."
  • "It could be more user-friendly."

What is our primary use case?

I use Microsoft 365 Business primarily for Outlook. 

What is most valuable?

I like Outlook. Outlook is an email solution, and we're using it every day for daily communication.

What needs improvement?

It could be more user-friendly.

For how long have I used the solution?

I have been using Microsoft 365 Business for about a year.

What do I think about the stability of the solution?

Microsoft 365 Business has been stable so far for us.

What do I think about the scalability of the solution?

Microsoft 365 Business is scalable, and we have about 3000 people using it in our organization.

What other advice do I have?

On a scale from one to ten, I would give Microsoft 365 Business an eight. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Microsoft 365 Business
January 2026
Learn what your peers think about Microsoft 365 Business. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,821 professionals have used our research since 2012.
Sr.Customer Engineer- Projects at a tech services company with 201-500 employees
Real User
Sep 22, 2021
You don't need to worry about data security or loss of data
Pros and Cons
  • "It is very good to use directly and it is a safe tool. You don't need to worry about data security or the loss of data."
  • "Tech support is not that feasible. The Microsoft team is not easily accessible."

What is our primary use case?

We are using it quite a lot—somewhere around maybe 2,000 users. We use it in our company for cloud-based document solutions, like Outlook and Sharepoint. 

What is most valuable?

It is very good to use directly and it is a safe tool. You don't need to worry about data security or the loss of data.

What needs improvement?

It is secure, they could always add more security. People worry about storing confidential documents or sensitive company documents in the cloud. But scenarios are changing now. Companies are gaining more trust on that level.

For how long have I used the solution?

I have been using Microsoft 365 Business for five or six years.

What do I think about the stability of the solution?

It all depends on the internet connection. That is the major thing. If the internet connection is good, then it is stable.

What do I think about the scalability of the solution?

If the internet is stable, then it's fine.

How are customer service and technical support?

Tech support is not that feasible. The Microsoft team is not easily accessible. 

How was the initial setup?

The installation is straightforward. Sometimes, you will get online instances of 365 that cost you because they are running on the cloud in some other area and you only have a license to one. It will get ahold of your license and then take it as the prescribed license.

What about the implementation team?

One of our engineers will be the point person for implementing that. Then small client installation is handed over to the local guy who is over there on the premises.

What's my experience with pricing, setup cost, and licensing?

We will hand over the portal to these people and they will manage the licensing. We are not involved much on that end. There are some partners for us that we used to buy and we used to order from there. Our sales team handles that.

What other advice do I have?

I would rate it 8.5 out of 10.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1632060 - PeerSpot reviewer
Information System Auditor (IT Audit) at a financial services firm with 1,001-5,000 employees
Real User
Sep 20, 2021
Highly scalable, beneficial collaboration, and can be used anywhere
Pros and Cons
  • "The most valuable features of Microsoft 365 Business are the collaboration and it can be used anywhere. For example, I can carry out my job functions from home."
  • "This solution could improve by having better integration with other platforms."

What is our primary use case?

We use the Microsoft 365 Business in our organization for many of the bundled applications within, such as SharePoint, Outlook, Teams, and PowerPoint.

What is most valuable?

The most valuable features of Microsoft 365 Business are the collaboration and it can be used anywhere. For example, I can carry out my job functions from home.

What needs improvement?

This solution could improve by having better integration with other platforms.

For how long have I used the solution?

I have been using Microsoft 365 Business for approximately three years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is highly scalable.

We have approximately 500 users using this solution in my organization

How was the initial setup?

The installation is straightforward and seamless.

What about the implementation team?

We have some policies that only allow our IT department to do the implementations. We have a large technical team that handles the deployment and maintenance of the soltuion.

What was our ROI?

By using Microsoft 365 Business it has saved us money because we do not have to pay for infrastructure. We do not have to implement physical servers or anything else in our environment.

What's my experience with pricing, setup cost, and licensing?

There is an annual license to use this solution.

What other advice do I have?

I would recommend this solution to others.

I rate Microsoft 365 Business a ten out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1595577 - PeerSpot reviewer
Graduate Trainee at a computer software company with 51-200 employees
Real User
Sep 15, 2021
Offers great versatility and very stable
Pros and Cons
  • "Offers very good versatility."
  • "Integration between Excel and the SQL Server could work more efficiently."

What is our primary use case?

This product is the go-to solution for all my office needs. 

What is most valuable?

I really like the versatility that Microsoft 365 Business offers. 

What needs improvement?

I'd like to see better integration between Excel and the SQL Server, it could work more efficiently and more quickly than it does. 

For how long have I used the solution?

I've been using this product for 10 years.

How are customer service and technical support?

I haven't used the technical support, I just Google any questions. 

How was the initial setup?

The initial setup is very straightforward and doesn't take much time, no more than an hour maximum. More than half of the staff in the company use 365. 

What's my experience with pricing, setup cost, and licensing?

Our IT department takes care of licensing and I'm not sure how that works. 

What other advice do I have?

I rate the solution nine out of 10. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1525593 - PeerSpot reviewer
Executive Director Finance & Strategy at a consultancy with 51-200 employees
Real User
Sep 13, 2021
Scales well, is stable, feature-rich, and is easy to install
Pros and Cons
  • "I like the flexibility of Microsoft 365 Business."
  • "Pricing could always be cheaper."

What is our primary use case?

I use Microsoft 365 Business for office communications.

What is most valuable?

I like the flexibility of Microsoft 365 Business.

It integrates well.

I am happy with the features Microsoft 365 Business offers.

I am happy with this solution, I don't need anything more and it meets my requirements.

It's good.

For how long have I used the solution?

I have been using Microsoft 365 Business for two years.

We are using the latest version.

What do I think about the stability of the solution?

We have no issues with the stability of the Microsoft 365 Business.

What do I think about the scalability of the solution?

Microsoft 365 Business is a scalable product.

In our organization, we have 35 users who use this solution.

How was the initial setup?

The initial setup of Microsoft 365 Business is straightforward.

It only took one hour to complete the installation.

We have one manager to deploy and maintain this solution.

What about the implementation team?

I did not use the help of an integrator. I was able to complete the installation myself.

What's my experience with pricing, setup cost, and licensing?

Pricing could always be cheaper.

Our fees are paid monthly.

Which other solutions did I evaluate?

We did not evaluate any other solutions.

What other advice do I have?

I would recommend this solution for others who are interested in using it.

I would rate Microsoft 365 Business a ten out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Manager, BI & Analytics at a consultancy with 11-50 employees
Real User
Sep 11, 2021
Easy to use with a lot of wonderful features and good stability and scalability
Pros and Cons
  • "It is easy to use. It has a lot of wonderful features."
  • "The only thing that I don't like about it is the price. Its price should be improved."

What is our primary use case?

I am just using Word, Excel, and PowerPoint. I download it onto my PC and use it.

What is most valuable?

It is easy to use. It has a lot of wonderful features. 

What needs improvement?

The only thing that I don't like about it is the price. Its price should be improved.

For how long have I used the solution?

I have been using it for quite a few years. It has been seven or eight years.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is scalable.

How are customer service and technical support?

I never contacted their support.

Which solution did I use previously and why did I switch?

I haven't used any other solution.

How was the initial setup?

It is easy to install. It takes a little less than half an hour.

What about the implementation team?

We can do it ourselves.

What's my experience with pricing, setup cost, and licensing?

Currently, my office pays for it, but if you want to get a license of your own, it is a bit pricey. It should be cheaper.

What other advice do I have?

I would recommend this solution to others. It is a good solution. I would rate it a nine out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1658844 - PeerSpot reviewer
Quadria Rouen Agency Director at a computer software company with 201-500 employees
Real User
Sep 10, 2021
Highly scalable, reliable, and beneficial collaboration
Pros and Cons
  • "The collaboration is very good."
  • "The integration is good but could be better."

What is our primary use case?

We are using Microsoft 365 Business for our organization's productivity. We use many of the applications in the package, such as Outlook, Excel, and Word. Additionally, we use it for collaboration.

What is most valuable?

The collaboration is very good.

What needs improvement?

The integration is good but could be better.

For how long have I used the solution?

I have been using Microsoft 365 Business for approximately five years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

Microsoft 365 Business is scalable.

We have approximately 6,000 users using this solution.

How are customer service and technical support?

The support from Microsoft has not been very good in my experience and it is expensive.

How was the initial setup?

The installation is not very easy.

What's my experience with pricing, setup cost, and licensing?

We are on a monthly subscription for the use of Microsoft 365 Business. There is an additional fee for support.

What other advice do I have?

I rate Microsoft 365 Business an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Distributor
PeerSpot user
Buyer's Guide
Download our free Microsoft 365 Business Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2026
Buyer's Guide
Download our free Microsoft 365 Business Report and get advice and tips from experienced pros sharing their opinions.