Microsoft 365 Business Reviews

We use this solution for Windows applications, in particular, Outlook for email.

The features of this product are okay.

You can easily connect to this application with minimal bandwidth.

You can easily manage all of the applications including MS Office Applications and Outlook through the internet.

It's a secure application.

The time synchronization with the internet could be better, as well as the application architecture.

As it is implemented on the cloud, some of the policies need to be integrated. Also, It takes some time to synchronize. It seems to replicate in eight to twelve hours within a 24-hour duration.

I have been using Microsoft 365 Business for five or six years.

I do not have any issues with the stability of this solution.

It's a scalable solution.

We have our technical team, who updates the solution and contacts technical support if any issues come up.

They coordinate with the technicians.

The initial setup is straightforward. It is not complex.

It took approximately five hours to deploy.

We have approximately 20 engineers to deploy and maintain this solution.

It's a good product. I would rate this solution an eight out of ten.

I primarily use the solution for documents and email.

I've used Microsoft for the last maybe 25 years to 30 years. I just use it due to the fact that that's what we're using at work. I have no choice. That's what we're using. Overall, over the years, I've been happy to use it. After so long, I've grown comfortable with the interface and how it works.

The solution is stable.

The solution has amazing integration, however, I never use that aspect.

I've used the solution for so long, I am very comfortable with it. I don't recall feeling anything was missing in terms of features or capabilities.

It would be ideal if there were fewer features. I'd like it better if it had a watered-down version where you didn't have to have all of this stuff included. It would just be easier to find the things that you use all the time if that were the case. For example, it has a lot of mail features I have no need for.

I've been using the solution for years. It's been a while. I'm not sure of the exact amount of time. It might be as much as 25 to 30 years, at least as far as using Microsoft is concerned.

The product is stable. There are no bugs and glitches. It doesn't crash or freeze. In general, it's reliable and the performance is good. I have no complaints.

I can't speak to the scalability. It's not something I handle directly or make decisions around. I've never tried to scale the solution. It's simply on my laptop and I work on it. That's about the extent of my involvement.

We have an organization of 8,000 people. Likely, everyone in the company is using it to some extent.

While I am not a decision-maker in the company, it's likely we will continue to keep using the product.

I've never reached out to technical support. I can't speak to how helpful or responsive they are.

IT deploys the solution for us, the users. I'm not sure how the initial setup happened.

When I received the laptop, the solution was already installed and ready to go.

I can't speak to what type of maintenance is needed if any. it's not an aspect of the solution I handle.

Our IT team handled the implementation process.

I don't pay for the solution directly. Likely, my employer does. I don't deal with the pricing or licensing aspects of the solution.

I'm not sure if our organization looked at any other options before choosing this solution. I'm not a part of that decision-making process.

I'm not sure which version of the solution we're currently using. I don't know the version number off-hand.

I'd recommend this solution to other organizations. I'd rate it ten out of ten. It's worked well for me and I'm very comfortable with the product.

We use it for sharing documents among ourselves. These documents are available on all devices where I log in with my account. We are using the latest version of Microsoft 365 Business.

It is on-cloud.

It can have more integrations with other platforms.

We have been using this solution for one year in this company.

It is stable.

It is scalable. We have around 40 users.

I did not have any problems so far.

I used Lotus Notes with Webex in another company.

Its installation is straightforward and easy. It didn't take more than five minutes.

I did it myself.

Its cost is fine because I have a lot of devices in my account.

I would 100% recommend this solution. I will keep using this solution. 

I would rate Microsoft 365 Business a nine out of ten.

I primarily use the solution for email.

The solution's dashboard is its most valuable aspect. 

The product is very user-friendly in general. It's not complicated to use. They've made everything very easy and intuitive.

The product is very direct. Having the application on the phone, downloading it to your mobile device, makes it also easier to connect to your email, to receive an email, and of course, send emails. Since it's on your device, you can use it remotely and have access to everything you need.

The product is very secure. It's safe to use and Microsoft offers good security to protect its users.

The stability of the product is excellent.

You can scale the solution if you need to.

The initial setup is not a complicated process. The cloud makes it very easy.

The pricing of the solution could be better. They should work to make the costs more competitive.

In the off-chance there is a shutdown, it would be ideal if Microsoft provided some sort of alternative in order for businesses to keep functioning while the situation is dealt with. Even if it is down for ten minutes across an organization, it could prove costly.

I'm not sure how long I've been using the solution. IT had it installed on my device. I've likely been using the solution for one year.

The product is quite stable. There are no bugs or glitches. It doesn't crash or freeze. It's quite reliable.

The solution scales well. Of course, you can add more users whenever you need to. For example, if someone has an account, you can just add new users to it. If you are a company of 50, you may originally purchase 50 licenses. However, if you add 10 more employees, you can buy additional, licenses for 10 people. It's very easy to expand.

Currently, we have about 50 users, more or less, in our organization.

I've used Gmail in the past, however, I find the Microsoft product to be much more refined.

The initial installation is not complicated. It's in the cloud, and therefore, it's mainly, for example, just creating a user account. On one side, the account is created, then the order is just to add in user information. That's it. There's nothing to install. It's more like creating accounts for the users. Automatically, they will receive an email to alert them an account has been created for them. After that, they can start using it.

It wouldn't take more than a day to finish setting everything up.

You only need one person to deploy the solution.

The maintenance is minimal. You would only need about one person to manage it.

The solution could be cheaper and more reasonably priced.

We pay for our licenses on a yearly basis.

I'm an end-user of the product. I don't have a business relationship with Microsoft.

I'm using the latest version of the solution.

I would recommend that everyone downloads the mobile application, as it makes it so easy to access and use.

We are using it for all products inside this package, such as online SharePoint, Microsoft Outlook, Excel, and Word. 

I like everything. For me, this is a perfect product. It is rich in terms of features, and new functionalities are available very often.

It is super straightforward to install, and their technical support is the best that I've ever seen.

It could be cheaper, but I don't know if this is possible.

I have been using this solution for four years.

It is stable.

It is scalable. We have around 70 users. In one company, we have around 20 users, and in another company, we have around 50 users. We will keep using this solution.

Their technical support is very good. It is the best I've ever seen. I have not received such a level of support for any product that I have used in the past. Their response time is less than half an hour after the first call. Sometimes, I have received a call back in 10 minutes. Their knowledge and support are at a high-level.

Its installation is super straightforward. The deployment duration depends on the number of users.

I installed it myself.

It could be cheaper. Its licensing is on a yearly basis.

We didn't evaluate other solutions.

I would definitely recommend this solution to others. I would rate Microsoft 365 Business an eight out of ten.

We are building the WorkPoint 365 solution on top of Microsoft 365. It is being used for managing all unstructured information; document management, project management, contract management, HR, quality management and any other business solution in need of document or case management. We fully integrate the solution to Teams, Outlook, Office, the Power Platform, Power BI and other business applications, incl. ERP.

It has made all unstructured information available anywhere, anytime. With the WOrkPoint 365 solution we have full integration between Microsoft 365 components like Teams, Power Platform, etc. 

From our side, the solution's most valuable aspect is the integration to the different tools around it now - such as Power BI, Teams and Power Platform and all the other products that become a total integrated solution when you're working with WorkPoint 365.

The solution is fast and performing well. 

Both on the usability side and integration side and especially around AI with Microsoft's new product VIVA, the solution is very interesting.

The initial setup is pretty simple.

The solution is improved now by adding still more AI based features, and that will of very interesting to follow. Integrating to Microsoft's new VIVA products enables fantastic new features.   

We've been using the solution since the very beginning. It's been since around 2004 at this point. It's been as much as 15 years or so.

The solution is stable. There are no bugs or glitches. It doesn't crash or freeze. It's good overall.

We have tools to overcome any scalability issues and the solution is in use with 1000's of users. We have a long experience with providing solutions in this space and we see customers running mission-critical solutions that have thousands of users. We have found a way around scalability issues, for us, scalability isn't a problem.

No. 

The initial setup is not overly complex. It's very easy to use for users. There's of course some consideration to think about from an IT perspective and from an architecture and governance angle, but the WOrkPoint 365 solution enables good governance. 

In general, however, a company shouldn't have any issues with the implementation.

Support is available. 

Many SIs have skills. 

We save significant time and cost and improve quality and capacity. Th fact that all information lige documents, mails, chats drawings, etc. is available in one place is invaluable for the business.  

It's competitively priced compered to what you get. 

Several other technologies was evaluated. 

We are a Microsoft Gold partner.

While we deploy to the cloud, we do have clients that use the on-premises deployment model.

Our company provides functions on top of Microsoft 365. That means that we obviously fill some gaps and we have developed specific solutions for document management and cache management and project management and stuff like that. We are adding functions to Office 365 and Microsoft 365 with WorkPoint 365.

I'd advise that other organizations should think of it as a platform. It's a platform where you can actually start in one place and develop in so many other areas with WorkPoint 365. 

We are primarily using it for multiple things, including setting up meetings and calendar integration. 

This is a good product that meets all of my requirements.

Office 365 could be more secure.

I have been using Microsoft 365 Business for a few years. I joined my current company about two months ago, and have been using it here since that time.

This is a stable product.

Office 365 is scalable. We have more than 2,000 users.

I have not needed to contact the technical support from Microsoft.

When I was given my laptop, this solution was pre-configured.

Our in-house IT team is responsible for deployment and maintenance.

I would rate this solution a seven out of ten.

We use the solution throughout the company for business purposes. We use a variety of its applications.

The solution is very stable. The performance, overall, is quite good.

The scalability, overall, has been very good.

We have found Microsoft 365 Business to be very user-friendly. It's easy to navigate.

The initial setup is simple and straightforward. It's not too hard to set it up yourself.

Overall the product meets our needs.

The solution has pretty good security baked in.

Microsoft has pretty good technical support on offer. They are helpful.

Overall, I can't recall feeling any features were missing. The solution meets our needs. There isn't anything that is lacking.

It would be ideal if the solution offered a free version. Currently, there are only paid options available.

I've been using the solution for about three years at this point. It's been almost that long at least.

The product is reliable. It offers good performance. We've found it to be quite stable. It doesn't have bugs or glitches. It doesn't crash or freeze at all. It's great.

We have found that Microsoft 365 Business scales very well. If a company needs to expand it, it can do so easily.

Currently, we have about 50 people on the solution.

We do plan to continue to use the solution. We have not plans to change.

Technical support has been very good. They are knowledgeable and responsive. We have been satisfied with the level of service we receive.

We did not previously use another solution. We've always only used Microsoft 365 Business.

The initial setup was not complex. It was very straightforward. Due to its relative ease of use, the initial setup was easy. A company shouldn't have any issues with it.

While I cannot recall the exact amount of time it took to deploy the solution, I can say that it was very fast. It doesn't take long.

The maintenance is pretty basic. You don't need a large amount of staff to watch over it.

I handled the implementation myself. I did not need the assistance of an integrator or consultant. It's easy to do on your own.

We pay a licensing fee. I can't say if it is expensive or not as I've never looked at other products to compare services and pricing.

We've never compared the solution to another product.

We are using the latest version of the solution. I'm not sure of the exact version number.

I would rate the solution at a nine out of ten. So far, it's met our needs. I have no complaints. I'm very happy with it.

We primarily use the solution due to the fact that we use Microsoft. We use the various applications on the solution. We use it for our business.

The storage aspect of the solution is very useful for us.

I like that all the Microsoft applications, for the most part, are a part of it - including the Microsoft Office suite of applications. Our email is also included in it. Teams may also be a part of the solution - or it might be a part of Office 360. I'm not 100% certain. Either way, it has a huge umbrella of applications under it. The solution offers close integration with each and every Microsoft product. It's important. 

The productivity of the solution is very good due to the fact that so many applications are all in one place and integrated together.

I like the fact that everything is online. It makes the solution very accessible.

I thought that Skype was a part of the product's offering, however, it's my understanding that that is not the case.

The Teams product in itself needs to be improved. It's not as robust as other communication tools, such as Zoom. It's unstable and it crashes often. It's been an issue throughout lockdown. They seem to have made updates on the product and yet it hasn't really improved too much.

I've been using the solution for between six months and a year or so at this point. It hasn't been that long.

The solution is reasonably stable, aside from the Teams aspect of the solution. That part is unstable. It crashes when you use it. It's not as stable as Zoom, for example.

The scalability of Teams is limited. If you add too many people, it will crash. If you're doing a presentation and communicating with a group of people, it tends to fail. I need to send my presentations ahead of time so that I don't compromise on my delivery during a session.

Overall, the solution is used company-wide. I'm not sure how many people are on it at any given time.

I haven't dealt directly with technical support. I can't speak to how knowledgeable or responsive they are.

We have our own internal technical support team. If I need help, I would be directed to them specifically. The issues I've dealt with have all been handled internally.

We previously used WebEx.

I did not directly deal with the initial implementation. Someone handled the setup for me. I can't speak to how easy or difficult the process is or how quickly the deployment happens.

We pay a license fee in order to have this solution, however, that is handled by corporate. I don't know how many licenses we have on hand or how much we pay to Microsoft.

I'm a customer and end-user.

I'm not sure which version of the solution we're using. I don't know the version number.

I presume that we intend to continue to use the solution going forward.

I'd rate the solution at an eight out of ten. If the Microsoft Teams portion was more stable, I would rate it higher.

We use Microsoft 365 for communication and collaboration in regard to typical business activities like drafting documents, spreadsheets, and PowerPoint presentations.  

Within our organization, on a daily basis, there are roughly 400 users, using this solution. We definitely plan to keep using this solution in the future.

Microsoft 365 Business includes SharePoint which is a really good tool. MS Forms is also a very good tool for data collection. Plus, there are so many apps that you can integrate with this solution.

Many things could be improved but I cannot be specific because there are so many applications.

I've been using Microsoft 365 Business since it first hit the market.

Microsoft Office is a longstanding product. It's easy to use and install. It's very stable.

It's a truly scalable solution

I used some free and open alternatives but feature-wise those are far behind O365 

Easy installation process

In-house

There is a licensing cost, but considering the features that it's equipped with, it's not that expensive.

Overall, on a scale from one to ten, I would give this solution a rating of eight.