Microsoft 365 Business Reviews

As the solution is cloud-based, we are using the latest version. 

The solution is very useful. We typically use it for Microsoft Outlook and Word. 

The solution is stable and easy to use. 

The solution could have better integration with other applications. 

I have been using Microsoft 365 Business for two years.

The solution is stable. 

I have never had occasion to contact tech support. 

The solution was easy to install. 

The installation process took around a half-an-hour.

One can handle the installation on his own. 

While I do not know the exact size of the technical team involved in the deployment and maintenance process, I believe it to consist of around five people. 

I cannot comment on the pricing, as I am not involved in it. 

I am happy with the product at the moment.

I believe there are 350 users making use of the solution at the moment. 

I would recommend the solution to others. 

I rate Microsoft 365 Business as a nine out of ten. 

We are using it quite a lot—somewhere around maybe 2,000 users. We use it in our company for cloud-based document solutions, like Outlook and Sharepoint. 

It is very good to use directly and it is a safe tool. You don't need to worry about data security or the loss of data.

It is secure, they could always add more security. People worry about storing confidential documents or sensitive company documents in the cloud. But scenarios are changing now. Companies are gaining more trust on that level.

I have been using Microsoft 365 Business for five or six years.

It all depends on the internet connection. That is the major thing. If the internet connection is good, then it is stable.

If the internet is stable, then it's fine.

Tech support is not that feasible. The Microsoft team is not easily accessible. 

The installation is straightforward. Sometimes, you will get online instances of 365 that cost you because they are running on the cloud in some other area and you only have a license to one. It will get ahold of your license and then take it as the prescribed license.

One of our engineers will be the point person for implementing that. Then small client installation is handed over to the local guy who is over there on the premises.

We will hand over the portal to these people and they will manage the licensing. We are not involved much on that end. There are some partners for us that we used to buy and we used to order from there. Our sales team handles that.

I would rate it 8.5 out of 10.

Some of the interactive stuff that is available on Teams has been useful during the pandemic.

The interaction between different products is most valuable. I use Excel, Mail, Teams, and PowerPoint, not really much else. 

Sometimes, it tries to be a little bit too clever in preempting things that you want to do. The settings can be pretty complicated. It has the desktop version and the cloud version. You can have settings in the cloud version that are impacting your desktop version, but you don't know because you can't see the settings like rules and other things. So, they need to think about the experience. It should be the same if you log in to the cloud or if you log in via desktop.

I've used Microsoft products for the last 20 years. I don't know for how long have we been on the current version. The upgrades are all centralized in the companies that I've worked for.

I have contacted support, and it depends on who you get. I've had experiences where it took quite some time to get to the problem, but I've also had some really good experiences.

It was quite straightforward.

I would rate Microsoft 365 Business a seven out of 10.

Microsoft 365 has so many features that we're using including Teams and Sharepoint, as well as some items and plugins as part of Office 365 applications. We are customers of Microsoft and I'm an SAP architecture manager in analytics. 

I really like the load utilization tool in the laptop and that everything is in the cloud. It provides data security and mobile access. There is no need to have infrastructure in the office or an in-house IT team which is great. I like having access to the SharePoint platform. 

Unfortunately the Teams feature doesn't allow for sharing your location which Office 365 previously had. It's important for us to be able to share that information with other team members. I'd also like to see more storage because currently OneDrive gives 1 TB of space and we'd like more of that. 

I've been using this solution for over six years. 

Technical support instantly respond to me although it depends on the time difference. I think they are good, we haven't had any problems. 

The initial setup takes less than 30 minutes. Anybody can do it although we had an admin person deploy for us. We currently have about 15 users in the company. 

We pay a monthly subscription for the solution.

I rate this product a nine out of 10. 

We primarily use the solution for just normal Office 365 activities. That includes, for example, emails, spreadsheets, presentations, and that kind of office work.

The solution is very stable and has a good performance. 

The product is very flexible. 

We've found the solution to be very easy to use. 

The initial setup is very straightforward and simple.

The solution has the capability of scaling quite easily.

I can't recall any features that would need to be added to improve the solution. It's quite effective as-is.

Microsoft Teams for Mac isn't quite good enough yet. . Until they find a way of allowing you to send your compute audio during a teams meeting it is useless as a presentation training tool

I've been using the solution for a few years at this point. We've used it since it first was available - since it was launched.

The solution is very stable. Its performance is reliable. There are no bugs or glitches. It doesn't crash or freeze. We've found the stability to be very good overall. 

We have seven staff members on the solution so far. Should we expand our workforce, we will expand our usage of this product, meaning we do have plans to scale in the future.

It's a very scalable product. If a company needs to expand it, it can do so with relative ease. 

I've never had to reach out to technical support and therefore do not have an opinion on how knowledgeable or responsive they are. I can't give any feedback on them. 

The initial setup is pretty straightforward and simple.

I can't speak to the actual installation process, however. When it was first installed, it was done by a third party IT supplier. 

I did not handle the solution's initial setup. A third-party IT supplier handled the implementation. 

We do pay a licensing fee in order to use the product. I cannot speak to the exact cost.

We are customers and end-users. We don't have a business relationship with Microsoft.

I primarily use the desktop version of the solution.

I'd rate the solution at a ten out of ten. 

It's an excellent product and we've enjoyed its overall capabilities. 

I'd recommend the product to other users and organizations. 

I use Microsoft 365 Business for my daily work activities, including tasks like sharing documents.

This is a user-friendly product that is easy to use.

I like that its usage is widespread, and a lot of companies use it.

Sometimes we have trouble with the updates that are released.

I have been using Microsoft 365 Business for several years.

This is a stable solution and we plan to continue using it.

Microsoft 365 Business is scalable and we have approximately 200 users.

I have not had experience with Microsoft support.

Prior to Microsoft 365 Business, we used similar products that were also from Microsoft.

I did not have any trouble with the installation, although sometimes I have trouble with the updates.

We have an in-house team of IT specialists for deployment, maintenance, and providing internal support. There are three people in the team and they support all of our products, not just Microsoft 365.

The cost of the subscription is fair.

Overall, this is a good product and I am satisfied with the features that it has.

I would rate this solution a nine out of ten.

We use this solution for Windows applications, in particular, Outlook for email.

The features of this product are okay.

You can easily connect to this application with minimal bandwidth.

You can easily manage all of the applications including MS Office Applications and Outlook through the internet.

It's a secure application.

The time synchronization with the internet could be better, as well as the application architecture.

As it is implemented on the cloud, some of the policies need to be integrated. Also, It takes some time to synchronize. It seems to replicate in eight to twelve hours within a 24-hour duration.

I have been using Microsoft 365 Business for five or six years.

I do not have any issues with the stability of this solution.

It's a scalable solution.

We have our technical team, who updates the solution and contacts technical support if any issues come up.

They coordinate with the technicians.

The initial setup is straightforward. It is not complex.

It took approximately five hours to deploy.

We have approximately 20 engineers to deploy and maintain this solution.

It's a good product. I would rate this solution an eight out of ten.

It is pretty secure. Although it is on the cloud, it has features such as two-factor authentication for making our enterprise data secure. 

Its availability is very valuable. It is always up, and we've never faced a downtime with it until now.

Its price could be better.

I have been using this solution for more than three years.

It is pretty stable.

It is pretty scalable. Currently, we have around 70 users. We plan to keep using this solution and increase its usage in the coming few months. 

Their technical support is good. We never had any challenge with Microsoft support. They have been very prompt when we needed help.

We had an open-source mailbox. We are primarily looking at Exchange, but because we have a small IT team, we wanted something that can be easily managed. We came across Microsoft 365. Because it is on the cloud, it takes away the management headache.

Its setup was pretty fast. You need just one person for its deployment.

It is slightly expensive, but it doesn't have any hidden costs. You know what you're going to spend, and you get a decent ROI on it. 

It has subscription-based licensing. It helps you to figure out the amount of money that you would spend based on how many mailboxes you would require in a year, which makes it better as compared to a mail server for which you need to consider the licensing cost and the maintenance cost.

I would absolutely recommend this solution. We plan to keep using this solution, and we are going to buy new licenses soon. It has a lot of automatic upgrades, and they keep on coming up with security fixes and interesting features. There were a couple of features that were not available when we bought it, but over a period of time, they have included all those features in it.

I would rate Microsoft 365 Business a ten out of ten.