Microsoft 365 Business Reviews

I primarily use the solution for sharing and receiving emails. I don't use all of the aspects of the product.

There are many aspects to the product, however, I use the email server, and use it as a tool for sending and receiving mail. It works great for that.

It's very easy to use. It's very easy to navigate around everything. 

The solution is quite stable. The performance is very good.

The installation is pretty straightforward overall. It's not hard to set everything up.

The pricing of the solution is quite high and the licensing is expensive. It could be cheaper. 

I've used the solution maybe for a year and a little bit. It hasn't been for that long. The product is still new to me.

The solution is quite stable. There are no bugs or glitches. It doesn't crash or freeze. It's pretty reliable in terms of performance. 

I can't speak to the scalability. I've never really tried to scale it. Currently, as it is, it is meeting my needs. 

We have 1,500 users on the solution currently in our organization.

We do have plans to continue to use it.

I've never been in touch with technical support. That said, it is my understanding that they are good. We are satisfied with the level of support we receive. 

The installation process is quite easy. It's not overly complex or difficult. A company should have any trouble with the implementation process. 

The licensing is expensive. It's something that they should actively work to lower to make it more affordable to their user base. It would be nice if it was a bit less. 

As a user, I would rate the product at a seven out of ten. I've been quite happy with its capabilities, even though I only use certain aspects of it.

I'd recommend the solution to other companies. It's very easy to use.

We primarily use the solution for email, collaboration, some business applications like Sharepoint, and the Exchange server.

For example, we have depended heavily on it for our remote work capability, we have worked 100% remotely since the Covid-19 pandemic hit.

The email on offer is very nice. It's very easy to use. We've enjoyed that aspect so far. It's very clearly laid out.

We can easily collaborate between users with. We can share and work on documents, for example. 

The solution has the capabilities to help me organize my week.

The product is very proactive. They know there are issues before we report them and they alert us to the fact that they are working to fix things.

For the most part, the solution is very user-friendly.

The initial setup is extremely straightforward.

Microsoft is having some issues now and therefore it may not be the best time to evaluate them. However, they acknowledge that they have the issues. They are working to fix things.

The stability is a real issue right now. It's something that they need to fix.

It's a bit complex in itself when you get into items such as security or compliance. That said, if you're knowledgeable it's no trouble. We are excited to see the end result after the various roll outs that MS is currently carrying on.

I've been using the solution for years. It's been a long time. I have quite a bit of experience with the product.

The stability is not so good. It's an aspect of the solution we really don't like. They need to work on this. There is some stability, however, there are some issues with integrations. I am assuming that these recent stability issues stem from the various rollouts and integration activities that MS is carrying out to better improve the solution.

The solution scales easily. If you want to add people, you simply add them. However, that means you need to buy more licenses, so your cost will go up.

Support can be a bit better, however, they are quite good at being proactive. Usually, they know there is a problem before we do, and by the time we reach out they are working on a fix of some sort.

Some of their support is AI as well, which means that over time, as it learns, it will get better and more effective. Basically, it needs to be a bit more robust. It needs to be more flexible in terms of understanding what you're looking for. That will likely come /improve with time.

We did use Outlook and Exchange, however, the ease of managing a SaaS versus on-prem meant it was more scalable and it's easy to manage. We didn't have to bother with any back-end integration.

The initial setup is not complex at all. It was straightforward for our team. Basically, you log in online and download the software and everything is basically automatically set up so it's easy. You don't have to worry about complexities.

The deployment just takes a few minutes. It's very fast and easy. Of course, the download time depends on the speed of your internet.

We handled the process ourselves. We did not need the assistance of an integrator or consultant. It was all done in-house.

A bit of a tough one to calculate for MS365 but I would say that it is positive, very positive.

The licensing is flexible. You can pay yearly or monthly. It's up to you.

The overall cost is relative. There aren't a lot of other mainstream options, except for maybe Google Email.

Google Apps

We are using the latest version of the solution at this point. I cannot recall the exact version number, however. It may be the 2019 release.

Currently, we have about 30 people on our team.

We do plan to continue to use the solution going forward. We have no plans to change to something else.

I'd recommend this solution to other organizations. I would rate it at an 8 out of 10. The collaboration capabilities we have now are amazing. We really appreciate what it empowers us to achieve.

I use the solution for various tasks as it is a bundle of products. I use Outlook for messaging, Visio for chart modelling, PowerPoint for presentation, Excel, Word, and OneNote. For me personally, OneNote is mostly helpful application.

When trying to compare other products there are not a lot of product that can even compare with the functionality. There are many products bundled together.

I think every product manager has to use the products by himself because I am a product manager in my company for years, I have seen rudimentary mistakes. For example, in previous versions, there were no problems with simple operations. Currently, I see unstructured development. In previous versions it was always stable, now they focus on un-useful features, instead of useful ones.

Some of the functionality in the solution needs to improve. For example, when receiving a message in Outlook regarding the start of a meeting, it is not easy to connect, pick a microphone, or click the link.

Some of Google services are better than the ones with this solution.

I have been using the solution for a couple of years.

I observe the dynamic of Microsoft products from unstable to more stable. They have improved over the years from critical mistakes. For example, Microsoft Teams, strange product, but now I can say it is a good product with mistakes, often unstable, but I observed the solution getting better over time. They need some more work done on stability.

I have 3,000 employees in my company using the solution.

I have used the solutions technical support in the past and I received an answer but it did not have the solution. It was a standard automated message. They could improve on the agent's knowledge for dealing with issues.

I used Lotus from IBM in the past and it was terrible. I decided to find a new solution without Lotus. It was very hard to work with Lotus and other IBM product. Additionally, I have used Google products too.

I ordered this solution and the supply manager installed it. They had no problem.

We have an IT division in my company that manages all the deployments.

There is a licensing fee that is quite expensive. However, the solution is useful and the price is equal to the value.

Microsoft wonders me, I am quite satisfied with this solution. I would recommend this solution to others.

I rate Microsoft 365 Business a nine out of ten.

We use this solution for our office administration purposes, emailing, and document sharing.

The most valuable features are that it is quite robust and is a collaborative model. For example, if I have opened a file in Word or Excel, every member of the organization who is logged in with their accounts at that same time can collaborate on the same document. We don't have to create multiple copies.

I like auto-server mode and the fact that you can unify them under one platform.

The fact that they are able to save directly to cloud storage and collaborate is something that is helpful.

The pricing can be reduced.

I don't like the number of email notifications that are sent, it's too often. I receive emails every day. It would be better to have weekly updates with one summary or have the summary every fortnight.

I would like to be able to connect Power BI to data sources easily. The Enterprise level comes with gateway connectivity, and that comes with many permissions. I understand that they are concerned about security, but they don't make it easy to automatically link your Power BI workflow to your apps such as Excel, PowerPoint, data sources, Access, and to your Microsoft flow at an enterprise-level deployment. It would be good to have a back-to-back connection between applications.

I have been using this solution for two years.

We are using the 365 Enterprise, which is the lastest one.

This solution is quite stable.

This is a scalable solution.

We are a small organization aiming to grow. We have three core users and adding another one at the end of this month.

The technical support is very good. When I first signed up, I received a call and they spent close to an hour going over everything, step by step. They were quite helpful and very patient with me during that process. He went beyond his real competency by assisting me. This experience helped me appreciate Microsoft packages and services.

I have always used Microsoft. I have set up the normal Microsoft Office versions that you can install, such as 2013, and 2016.

Primarily I use two systems, Windows and Linux, but for office administration purposes, Office is the leading solution provider. Linux is mostly for deep development and server setups.

The initial setup is straightforward.

I had some challenges because I have approximately seven different applications on my computer that are directly related and connected to the cloud. It took me 30 minutes to deploy.

There are many apps on the cloud for 365, but on your device, you are limited to anywhere from nine to eleven.

The price just keeps going up and it never comes down, but the service that you receive with the support is worth it.

It works out to be $12.50 per user per month. For us, it will cost approximately $50.00 for four users per month. This doesn't include the cost for other licensing on other app subscriptions.

We have a setup file that we are running on our systems but most of the functionalities and features are from the cloud.

I would recommend this solution. The challenges with technologies are very dynamic. It changes daily based on the requirements and the scope.

If we look at the world right now, we are moving towards digital platforms at our premises due to the non-contact, issues of working from home, being able to pay people, and needing to have meetings.

Proof of concept is okay when you are trying to purchase or have a trial to purchase. You start the first month on a free platform. It is nice because the first month is free.

I would rate this solution an eight out of ten.

We use Microsoft 365 Business for email and desktop management. We also use Office Suite products like Word, Excel, and PowerPoint to manage documents. 

I don't like the tool's administration which consists of crappy operations. 

I have been using the solution for three to four years. 

Microsoft 365 Business is stable. 

The product is scalable and my company has 300 users for the tool. 

We escalated a few issues and did not get a response from Microsoft's support. The support is too complex and takes a lot of time. It is not quick. 

The product is expensive and the licensing costs are yearly. 

I would rate Microsoft 365 Business a seven out of ten. I will recommend the tool for corporate email and document management. 

We use Microsoft 365 Business for our business environment and not for personal use.

I like that Microsoft 365 Business is very easy to use. It's a very good solution.

The price could be better.

My company has been using Microsoft 365 Business for at least a year. I have been using this solution for a month.

Microsoft 365 Business is a stable solution.

Microsoft technical support is quite responsive, and they usually solve your It's a big thumbs up to the guys at Microsoft Support.

I've used Office suite 2016 and 2019 before.

Microsoft 365 Business could be cheaper. 

I would recommend this solution to new users. 

On a scale from one to ten, I would give Microsoft 365 Business a seven,

We use the solution for emails, OneDrive, SharePoint and Microsoft Teams.

When it comes to security features, the package is important. The high 11 packages offer security. 

While I don't consider this to be an issue, I believe Microsoft 365 Business to have better internal integration then it does with outside solutions. 

My main pain point concerns the licensing price, which could be lower. 

I have been using Microsoft 365 Business for two or three years. 

The solution is stable. 

The solution is scalable. 

I feel that technical support is pretty good, although we have not had much occasion to make use of it. 

Prior to using the solution, we made use of Microsoft Exchange's on-premises version. We use Office 365, which is basically the cloud-based version of Microsoft Exchange. 

The installation is simple, although I do not know how long it took, as I was not responsible for this. 

We pay a monthly subscription fee for the license. It could be lower. 

The solution is cloud-based.

Microsoft dominates the market. Though there are other solutions available, almost everyone is using it, as it offers ease-of-use. 

Our organization has 300 users who are utilizing the solution. 

While I would recommend the solution to others who are contemplating its implementation, I believe that doing so would be superfluous, as it already dominates the market.

I rate Microsoft 365 Business as a nine out of ten. 

Excel, Word, Teams, and Outlook are the main solutions that we are using.

It is a standard and powerful tool. Because it is a standard tool, everybody uses it.

Their support should be improved in terms of faster response and better resolution. The price of its license should also be improved.

We have been using Microsoft products for more than 20 years. We have a contract with Microsoft for software licensing.

It is stable.

It is scalable in the sense that if you need more users, you can increase the number of licenses. Currently, we have 16 users in our organization. We don't have any plan to increase its usage.

I don't have a lot of experience with their support, but I don't like Microsoft's support. They are not fast, and they don't provide an exact solution.

We have been using Microsoft solutions for a long time. In the beginning, we used Office 123 and WordPerfect in our company.

It is easy to install. The duration depends on the network, but generally, we can do the installation in ten minutes.

We do it ourselves. We have three people for deployment and maintenance. Two of them are engineers, but one of them is not.

The price of its license should be improved. We have a contract for three years, but we pay on a yearly basis.

I would recommend this solution to others. I would rate Microsoft 365 Business a nine out of ten.