Microsoft 365 Business Reviews

I use Microsoft 365 business for email. We use Outlook.

I have not had any issues when using Microsoft 365 Business.

I am very comfortable using this solution.

It is easy to use. 

I have not been faced with any security issues. The security has been good.

The features work well.

It is user-friendly.

From my experience, I would like to have a very clear way to distinguish between the billing plans and what is offered for the corporation and for personal usage.

I have been using Microsoft 365 Business for a few months.

We are using the latest version.

There are no issues with the stability of this solution.

It's a scalable product.

Technical support is fantastic.

It was already installed. I was not involved in the installation.

I am not aware of the pricing.

I would recommend this solution to others.

I would rate Microsoft 365 Business a nine out of ten.

I use a variety of different applications within the solution. For example, I use Outlook, Teams, and SharePoint.

The solution is really very easy to use. You don't need any real training to know how to use it. It's intuitive and what you don't know, you can search everything yourself.

If you have a little bit of experience in older versions, you can easily catch up. The user interface is great.

The initial setup is easy to implement and deploy.

The pricing seems to be reasonable. 

There are a lot of modules, for example, between Teams and SharePoint, that could be more transparent. Many users aren't too sure of the difference between many Microsoft tools or how to use them together. 

While the many tools on offer come as one package, the manager who deployed everything doesn't really know the differences or how to use each individual app correctly. This requires an internet search for demos that can lay out how best to use, for example, Sharepoint, or Teams. 

There needs to be more documentation to make the usage clear. We need more transparency on things like in which conditions we can use Teams and how we can connect that app with Sharepoint, and things like that.

It's difficult, sometimes, when we deal with other teams or organizations that aren't using Microsoft Teams. When they don't have the same systems, it makes it difficult to communicate with everyone.

I started using the solution six years ago. I've used it for a while. That said, my most recent company, deployed the solution two years ago.

We have about 9,000 users on the solution currently.

I cannot speak to how helpful or responsive Microsoft technical support is. I don't deal with them directly. We have support within our company that is dedicated to problem-solving. When we have any problems, we have communication lines within our company. I don't know how they communicate with Microsoft when they need to.

We didn't previously use a different solution. We've always used Microsoft.

The solution is pretty easy to install. We have an operations team that can handle it. My understanding is that the actual implementation and deployment did not take very long at all.

We were able to handle it via our own internal teams. We didn't need an integrator or consultant. 

I can't speak to the exact cost of the solution, however, the pricing seems to be fine.

We're customers and end-users.

I'd rate the solution at a seven out of ten.

I would recommend the solution to other users and organizations. We've been pretty happy with its capabilities. 

We primarily use the product for a variety of work processes. I use it for my daily communication. We use the chat functionality, doing video calls, and other Microsoft-related things. 

It is a stable solution so far.

The solution is scalable.

The solution has a lot of great useful features for communication.

The solution could be more streamlined. The enterprise version should only contain enterprise features and not other items that aren't business-related items. 

I've used the solution for a few years. I've used the solution for as long as I've worked with the company I'm at now. It's been a while. 

We have found the solution to be stable. There are no bugs or glitches. The performance is good. We don't worry about it crashing or freezing.

The solution has been scalable so far. We have no problems expanding it.

I'm not sure how many actual users are in our organization.

I haven't contacted technical support. I cannot speak to how helpful or responsive they are. 

I was not personally involved in the setup process. I cannot speak to how easy or difficult the implementation would have been. I am unsure of if it was difficult, or easy, for example.

I have not handled anything related to costs. 

I don't handle the licensing aspect of the solution. Therefore, I cannot speak to how much the company pays in order to use the product.

My understanding is that we are using the cloud deployment model, or maybe a hybrid. Some parts are cloud, some parts are local.

We're using the latest version of the solution at this time. However, I cannot speak to the exact version number. 

I'd rate the solution at an eight out of ten. We have been happy with how it works in general.

I would recommend this solution to other users and companies.

The solution is useful as it offers us the Office Suite and email features. For meetings, it's also useful to have access to Microsoft Teams.

The solution has been very stable.

The scalability is quite good.

The initial setup can be a bit complex. There are some advanced features or features not very easy to use. They may be more suited for people who have some IT knowledge.

If Microsoft could offer more support, that would be ideal. 

The solution could offer better email security or spam control and anti-phishing features.

I've been using the solution for around two years. It hasn't been too long. 

The solution is very stable. There are no bugs or glitches. It doesn't crash or freeze. It's very reliable. The performance is good.

We have found that the solution can scale. If a company needs to expand it, it can do so. It's easy.

Currently, we have about 500 people using it in our organization.

Microsoft needs to offer better technical support. We are not fully satisfied with the level of service we get. 

We did not previously work with anything similar. 

Our IT department handles any implementation.

The pricing varies according to which tier you are on. For Business Basic, the pricing is okay, however, for Business Standard or Premium, it's a little bit expensive.

Our company purchases licenses on a yearly basis.

We're customers and end-users.

We are using the latest version of the product. I cannot speak to the exact version number, however, we are using the Business Standard option.

I would recommend the solution. It's worth trying. 

I'd rate the solution at an eight out of ten. we've mostly been happy with its capabilities. 

We use Microsoft 365 Business mostly for email, collaboration, documents, and Teams.

The solution is easy to use and flexible. 

The solution could improve by allowing more integration.

I have been using Microsoft 365 Business for approximately two years.

The solution is stable.

I have found Microsoft 365 Business to be scalable.

We have approximately 5,000 users using this solution.

I have used technical support and my experience was good, they were very responsive.

The solution is on the cloud making the installation simple.

We have outsourced the maintenance and management of the solution.

I rate Microsoft 365 Business an eight out of ten.

We mainly use the solution for business communication, particularly the Teams feature. We're customers of Microsoft and I'm a manager of software development.

The most valuable feature is OneDrive. It does everything in the one place and then you can use it to extract anywhere.

I'd like to see some extra basic features included in the package. 

I've been using this solution for a couple of years.

The solution is stable. 

I rate the solution seven out of 10. 

We use this product internally for our own systems, and we also recommend it and set it up for our clients too. We're partners with Microsoft and I'm the managing director of our company. 

We have seen an improvement in efficiency; the ability to have multiple people edit documents concurrently using Teams is a great feature that saves us a lot of time. 

I like that the solution is available online as well as via desktop applications when it's deployed in the cloud.

Some of the menu options are not as logical as you would think, and it takes a lot of skill and thought and sometimes a little bit of research, to figure out what it is you're actually wanting to do and how to go about it. I think the solution could be a little better on mobile; viewing some things can be a bit difficult and if you're trying to edit something it can be somewhat challenging.

I've been using this solution for a couple of years. 

Stability of the solution is good, we haven't had any problems. 

The scalability is good, we have hundreds of users. 

The technical support is good, once you create a ticket the support is there. There's also plenty of documentation online. 

The initial setup is straightforward although I'm an IT professional and that helps. If you were a standard user, deployment might be a little more difficult. 

License fees can be paid monthly or annually and there are no extra costs involved. Licensing is reasonable and is on a tiered system so you can select what you want. In that respect, the license is scalable and it works well for some of our smaller clients who don't need all the features. 

The Microsoft mail server is a very strong and stable solution, good for business reliability and usability rather than some of the smaller email solutions or trying to host the solution yourself. 

I rate this solution nine out of 10. 

We are cloud service providers for Microsoft. We offer it as a service to our customers and we are heavy users of Microsoft products.

We use this solution in our office for email and communication through SharePoint and Teams. We maximize the use of the forms that are also included in Office 365.

As the head of our technology solutions group, I use it also for tracking, and surveys within the team. I share the forms with the team and I am able to receive responses from the team. 

I had used Excel and Word for many years even before I started using this solution.

In the past, offices had to install their own Exchange, but with Office 365 we can enjoy the email that is bundled with it, which is Outlook. 

I enjoy using Teams, Outlook, the forms that are provided, and SharePoint because it connects all of us within the team.

We are able to share all of our worksheets, and the collaboration is valuable. This is what makes the Teams feature the part I enjoy the most in this solution.

The storage, cloud storage, and forms are very useful.

There is a lot of documentation available that is easy to comprehend and follow.

I have yet to explore all of what this solution offers. At this time, my focus is on learning more about Teams, especially the forms and the collaboration.

The area that consumes a lot of my time is auditing. I am responsible for handling the licenses and was not happy with the amount of time spent during the auditing process.

There is always room for improvement.

I started with this company three years ago and that is when I started using Microsoft 365 Business.

Microsoft 365 Business is a stable product.

I have not yet experienced expanding this solution. It provides me with enough resources and enough service. For now, scalability is not something that I am concerned with.

We have not contacted the technical support of Microsoft. We have our own technical support team who can support us.

The last time that I had an issue, it was easily resolved by our team. They were able to resolve it easily.

We also provide Hyper-V. We offer the operating system of Microsoft and bundle it when we offer servers for our customers.

I use solutions other than Microsoft 365 Business. I also use SQL, the Windows Server Operating System, and the CALs. I find that CALs is a bit more complicated but because there is a lot of support available, I am able to figure it out. When I ask for clarification and the correct sizing, they provide me with that.

More of us should be more aware of the usage of CALs and how it really works with the operating system.

I was not involved in the initial setup as we have an in-house IT team who is responsible for the installation.

I find the pricing of Microsoft 365 Business to be reasonable. With the other products such as SQL database, they are expensive.

There is a free license with Microsoft, which is the SQL Express. But it would be better if they could improve, or make adjustments to have higher limitations.

The Express is limited based on the capacity of the memory and processor. If my requirements go beyond those limitations then I have to go to the standard edition, which is very expensive.

I would like to see adjustments made to the limitations in SQL Express. It would be very helpful.

I am really very happy using this solution. I am comfortable using it and have asked my team to offer this solution and I have included it as a part of our portfolio.

I encourage my team to offer this solution to some of our customers who are not yet with Office 365.

We have our own management portal and we are partners with Microsoft.

I would definitely recommend this solution to anyone who is not yet using it.

I would rate Microsoft 365 Business a nine out of ten.