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it_user1424256 - PeerSpot reviewer
IT Department Manager at a financial services firm with 1,001-5,000 employees
Real User
Jan 16, 2021
Functional and easy install but licensing structure confusing
Pros and Cons
  • "We were impressed with the functionality of the solution."
  • "We were impressed with the functionality of the solution."
  • "The pricing structure needs to be improved, the current information is confusing."
  • "The pricing is too expensive and the licensing system is complicated."

What is our primary use case?

We are currently piloting the solution, we are checking it with our workflow.

What is most valuable?

We were impressed with the functionality of the solution.

What needs improvement?

The pricing structure needs to be improved, the current information is confusing.

For how long have I used the solution?

I have been using the solution for a few months.

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Microsoft Power Apps
April 2026
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How was the initial setup?

The install is not a problem at all, it did not take very much time.

What about the implementation team?

We did the deployment and we have a few employees for maintenance. 

What's my experience with pricing, setup cost, and licensing?

The pricing is too expensive and the licensing system is complicated. There are many pages of instruction on how to do the calculations for the price.

Which other solutions did I evaluate?

We are considering other products at this time because of the cost.

What other advice do I have?

We have just started using the product, it is unclear if we will continue to use it after taking into account the unclear pricing structure.

I rate Microsoft PowerApps a seven out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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reviewer1472169 - PeerSpot reviewer
Solutions Architect at a tech vendor with 10,001+ employees
Real User
Jan 7, 2021
Stable and speeds production time but is a bit expensive for smaller firms
Pros and Cons
  • "The solution allows you to use data to create excellent UI and quickly deliver an app. It speeds up production time."
  • "The solution allows you to use data to create excellent UI and quickly deliver an app; it speeds up production time."
  • "You can't add too many filters onto anything you build, otherwise, it will be very slow and it will affect your performance."
  • "You can't add too many filters onto anything you build, otherwise, it will be very slow and it will affect your performance."

What is our primary use case?

We're working on B2E applications and therefore we can't really get into specific use cases.

What is most valuable?

The solution allows you to use data to create excellent UI and quickly deliver an app. It speeds up production time.

What needs improvement?

You can't add too many filters onto anything you build, otherwise, it will be very slow and it will affect your performance.

For example, some companies want to use a lot of dashboards for Excel Spreadsheets or Sharepoint. If you put everything onto a mobile app, you won't get the kind of performance that you would if you just worked in Sharepoint. A mobile app has certain limitations.

For how long have I used the solution?

I've been using the solution for the past year or so.

What do I think about the stability of the solution?

The solution seems pretty stable, or, at least, it's moving in the direction of becoming very stable. We've been happy with it. It's reliable.

What do I think about the scalability of the solution?

The solution is quite scalable. There are third party connectors, or you can design your own connectors if you like. It's very customizable, which makes it very flexible and easy to scale.

How are customer service and technical support?

I've never had to reach out to technical support yet. We've found that the documentation that they offer is good enough to answer any questions that we have. We also have many experts in our organization. We'll ask around internally before venturing out and asking Microsoft.

How was the initial setup?

The initial setup is pretty straightforward. They have a lot of third party connections. It's easy to connect things if you need to. However, this can add to development costs. That said, it's nice to have the option.

What's my experience with pricing, setup cost, and licensing?

I don't directly deal with the actual billing. Therefore, I don't know the exact cost or the licensing structure. That's an aspect of the solution someone else handles. That said, it's Microsoft, which tends to be a bit more expensive. It might now be the best option for smaller customers. 

What other advice do I have?

I'm most likely using the latest version of the solution, although I don't know the exact number offhand. We have a partnership with Microsoft so we're likely to be using only the most updated versions. Everything else: Power BI, Power Stack, AI, and all that, are also on the most updated versions.

While for larger companies, it's probably not too much of a problem, cost-wise, to adopt this product, for smaller firms, it's likely too expensive.

Overall, I would rate the solution at a six out of ten. It's useful, however, there are limiting aspects of the product that could be improved upon.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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Buyer's Guide
Microsoft Power Apps
April 2026
Learn what your peers think about Microsoft Power Apps. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
893,311 professionals have used our research since 2012.
it_user1479564 - PeerSpot reviewer
Contractor/ Developer at a computer software company with 11-50 employees
Real User
Jan 4, 2021
Stable, scalable, no licensing cost, and useful for quickly creating apps
Pros and Cons
  • "Time to market is most valuable because you can make apps pretty fast. It also has pretty good integration."
  • "Time to market is most valuable because you can make apps pretty fast, and it also has pretty good integration."
  • "Its user interface can be better. It is good, but it can be a bit clunky."
  • "Its user interface can be better. It is good, but it can be a bit clunky."

What is our primary use case?

I am using Microsoft PowerApps for small apps for internal company management. I have been working only on small and simple apps. I haven't used it for making complex apps. 

I am using the latest version of Microsoft PowerApps.

What is most valuable?

Time to market is most valuable because you can make apps pretty fast. It also has pretty good integration.

What needs improvement?

Its user interface can be better. It is good, but it can be a bit clunky.

For how long have I used the solution?

I have been using this solution for around one year.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is scalable. We currently have 40 developers who use this solution. We plan to keep using this solution.

How are customer service and technical support?

We are a development company, and our technical skills are pretty high. We didn't need any technical support. Based on our experience with Microsoft Azure and Office 365 support, I expect their technical support for Microsoft PowerApps to be very good.

Which solution did I use previously and why did I switch?

We used SharePoint, which is not really similar to this solution.

How was the initial setup?

The initial setup is easy. It is hosted in the cloud, so it is ready to go.

What's my experience with pricing, setup cost, and licensing?

It is not expensive. There is no licensing cost.

What other advice do I have?

I would recommend this solution. I would rate Microsoft PowerApps an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1479564 - PeerSpot reviewer
Contractor/ Developer at a computer software company with 11-50 employees
Real User
Dec 31, 2020
Reasonably-priced, easy to set up, and the time-to-market for apps is fast
Pros and Cons
  • "The most valuable feature is the time-to-market because you can make apps pretty fast."
  • "The most valuable feature is the time-to-market because you can make apps pretty fast."
  • "The user interface is pretty good, although it is a little bit clunky and can be improved."
  • "The user interface is pretty good, although it is a little bit clunky and can be improved."

What is our primary use case?

We use this product to develop small apps that are used internally. Nothing major.

What is most valuable?

The most valuable feature is the time-to-market because you can make apps pretty fast.

The integration with other products is pretty good.

What needs improvement?

The user interface is pretty good, although it is a little bit clunky and can be improved.

For how long have I used the solution?

We have been using Microsoft PowerApps for between six months and a year.

What do I think about the stability of the solution?

This is a stable product.

What do I think about the scalability of the solution?

PowerApps is a scalable solution. At the moment, we have approximately 40 developers in the company who use it, and we expect to increase our usage.

How are customer service and technical support?

We have not needed to contact technical support. As we are a development company and our technical skills are pretty high. That said, we have had Microsoft support for Azure and Office 365 in the past, and it was pretty good, so I would expect the same. 

How was the initial setup?

It is very easy to install. It takes no time because it just talks to the cloud.

What's my experience with pricing, setup cost, and licensing?

This is not an expensive product and there are no licensing fees.

What other advice do I have?

This is a good product and I recommend it. To this point, we have been working on pretty simple apps, and it has done everything that I needed it to do. I have not tried making a complex app, although that will come in the next few months.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1340349 - PeerSpot reviewer
Enterprise Architect at a computer software company with 5,001-10,000 employees
Real User
Nov 22, 2020
No code, quick drag and drop, and a good user interface, but the data threshold limit needs to increase
Pros and Cons
  • "I would say that the most valuable features are the user interface, navigation, and business routes."
  • "Microsoft PowerApps is a no-code solution."
  • "It has to improve the threshold limit where it can handle data beyond 5000 items."
  • "There is a challenge in getting support. The support staff is not trained properly in PowerApps."

What is our primary use case?

Microsoft has come at the right time. To come out with a RAD (Rapid Application Development) tool where you can develop your apps on the cloud much faster, and deploy them for multiple devices, whether it is mobile, cloud, laptops, or desktops. It is similar to Oracle APEX or Oracle developer tools where you just drag and drop into your application within minutes.

The primary use case of this solution is case management reporting. If, for example, you have a set of engineers who have been assigned a particular case or project they will need to record all of their activities and their visits. Using the application created in PowerApps, they report everything, then it goes through a workflow. 

The workflow goes from recording the daily activities of the team for the specific project. The project then goes through a series of approvals and gets logged, completed, and the report is generated. 

Expenses are also being logged. 

We have Power BI as well, and it moves the data from the source to the data warehouse then generates a report.

This is quite a short term, six-week engagement. We wanted to create an application and have it up and running within four to six weeks, rather than spending three to six months on bigger projects on the platform. We wanted it to be quick and fast.

PowerApps is best suited for those cases where you have a small scenario and an application to support that project or scenario. You can call these departmental applications, which are needed on the fly. We create a much shorter development lifecycle and then deploy, and then people start using it.

Take an example of the COVID-19 situation. We wanted all of our branches to log their COVID cases or what exactly are they doing daily to manage the COVID cases and to know what the process is. All of those details are logged into the COVID folder and then the reports are generated daily or weekly.

What is most valuable?

Microsoft PowerApps is a no-code solution.

I would say that the most valuable features are the user interface, navigation, and business routes.

It quickly drags and drops. It doesn't take much coding, there is no coding in fact. You drag and drop, select a few things to configure, and then read those applications in the user screens. 

With business rules, you can just select and you don't need to elaborate coding or backend code. This way, it's much easier to write or create those applications using their features.

What needs improvement?

When you capture a lot of data, the data becomes enormous. It's one of Microsoft's challenges that there is a threshold limit of 5000 items. It has to improve the threshold limit where it can handle data beyond 5000 items.

I would like to see integration with on-premise business applications, complex business routes, and complex business workflows.

For how long have I used the solution?

We started using Microsoft PowerApps in 2014.

What do I think about the scalability of the solution?

Currently, there is a challenge in scaling up. We can't scale beyond large data.

We have approximately 10,000 users in our organization.

How are customer service and technical support?

There is a challenge in getting support. The support staff is not trained properly in PowerApps.

How was the initial setup?

The initial setup was not easy, but not exactly complex. There was a lot of research.

What's my experience with pricing, setup cost, and licensing?

There are two licensing costs, one is pay-as-you-go, or you can develop it for one year.

What other advice do I have?

I would advise others to make an informed decision before you implement it. There are a lot of challenges, and the product is going through a lot of changes.

It's promising, so I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1391160 - PeerSpot reviewer
Information Technology Operations Analyst at a construction company with 10,001+ employees
Real User
Nov 15, 2020
Straightforward to setup, stable, and the automized processes are useful
Pros and Cons
  • "The most valuable feature is automized processes."
  • "Overall, this is a really good product."
  • "The connectors are the main components that reference the data sources, and these need to be improved."
  • "The connectors are the main components that reference the data sources, and these need to be improved."

What is our primary use case?

We use the Microsoft PowerApps platform to create low-code applications that are used for optimizing internal business processes.

What is most valuable?

The most valuable feature is automized processes.

What needs improvement?

The connectors are the main components that reference the data sources, and these need to be improved. They have to both improve the ones that are already there and add new ones.

For how long have I used the solution?

We have been using this product for a couple of years, since 2018

What do I think about the stability of the solution?

This is a pretty stable product. So far, we haven't had any critical issues with it.

What do I think about the scalability of the solution?

There are some options for scaling the product but we haven't used them, so I am not sure about scalability. We have approximately 1,000 users.

How are customer service and technical support?

I would rate the technical support a nine out of ten. They are very good but the response time could be improved.

How was the initial setup?

The initial setup is straightforward. It is a self-service solution, so there is no real deployment. It is a case of enabling that functionality within the Microsoft account, and then telling the people that it is enabled and available. At that point, I think that that they can create their own applications if they need to.

What other advice do I have?

My advice for anybody who is implementing this solution is to research the material that is available in the documentation, as well as videos on YouTube. These sources contain a lot of information and recommendations for how to implement and use the platform.

They also have a really good community with Microsoft the websites, where many people post their issues and the solutions as well.

Overall, this is a really good product.

I would rate this solution a ten out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Architect director at Olimpiait
Real User
Nov 13, 2020
Good integration with Microsoft ecosystem, easy to implement, and good online documentation
Pros and Cons
  • "It is very easy for us to implement. We have a Microsoft ecosystem, and this solution has many components for integration."
  • "It is very easy for us to implement; we have a Microsoft ecosystem, and this solution has many components for integration."
  • "It would be good if this solution supports standard BPN operations. We are thinking of switching to a BPM solution next year because it is not a BPM solution."
  • "It would be good if this solution supports standard BPM notation. We are thinking of switching to a BPM solution next year because it is not a BPM solution."

What is our primary use case?

We use this solution for process authorization in our company.

What is most valuable?

It is very easy for us to implement. We have a Microsoft ecosystem, and this solution has many components for integration.

What needs improvement?

It would be good if this solution supports standard BPM notation. We are thinking of switching to a BPM solution next year because it is not a BPM solution.

For how long have I used the solution?

I have been using this solution for a year.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

Its scalability is very good. This solution is in Microsoft cloud, so we don't need to worry about scaling it.

How are customer service and technical support?

We didn't use technical support. I have only used online documentation, and it is very good. There are good videos out there.

Which solution did I use previously and why did I switch?

We didn't use any other solution.

How was the initial setup?

The initial setup is very easy because it is a SaaS solution. We don't need to implement any server in the company. We just use the SaaS solution.

In terms of the implementation strategy, we take a small business use case in the financial area and do a proof of concept to evaluate a solution. 

What about the implementation team?

We did it on our own.

What's my experience with pricing, setup cost, and licensing?

We use the Office 365 package, and Microsoft PowerApps is a part of the package. We don't pay any separate price for this.

There are no additional costs. We just pay for the Office 365 package.

What other advice do I have?

I would recommend this solution because it is an easy solution for the Microsoft ecosystem.

I would rate Microsoft PowerApps an eight out of ten. We are happy with this solution.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
Business Consultant at a tech services company with 501-1,000 employees
Real User
Oct 14, 2020
Easy to use with good speed and very good design capabilities
Pros and Cons
  • "Overall, the tool is very democratic. It's easy for anyone to use. You don't have to be a professional or well-versed in technology."
  • "The solution is really strong."
  • "It's sometimes hard to import groups of options. At this point, I need to enter those manually and it slows the process down."
  • "It's sometimes hard to import groups of options. At this point, I need to enter those manually and it slows the process down."

What is most valuable?

The solution is really strong. I'm not an engineer. I'm an economist. Even without being an engineer, I can handle working with the data warehouse. It offers good speed and excellent design.

If I want to process for payments, I can do it fast and easy in Power Apps. If I need to process information from Facebook, from Twitter, or other places, it's really wonderful. 

Overall, the tool is very democratic. It's easy for anyone to use. You don't have to be a professional or well-versed in technology.

What needs improvement?

For me, it's easier if I have visual references in order to learn the system. However, I'm also Spanish, and the tool is in English. That's one level of difficulty. Another level is that there aren't too many Spanish use cases and examples. It would help if there was more documentation in my native language to help me learn the system more effectively. In English, I don't think this is necessarily a problem. There seems to be a lot of English documentation.

It would be helpful if there was more explanations built right into the solution's interface so that I can understand what action is supposed to get what result.

In terms of usability, when I tried to make an amortization table, I couldn't find an exponential option. I don't know if it's ideal for financial tools that deal with credit or loans. I'm still looking into this.

It's sometimes hard to import groups of options. At this point, I need to enter those manually and it slows the process down.

For how long have I used the solution?

I've only been using the solution for about four months at this point. It hasn't been too long. I've used Power VA, Power Pivot, and Power Query for a long time, however, in terms of Power Apps, it hasn't been nearly as long.

What do I think about the stability of the solution?

The tool is good for work. I haven't had issues with bugs or glitches. It doesn't crash.

What do I think about the scalability of the solution?

For me, and the way I am using it, the tool is fine. I'm unsure if it would work on a very large scale for big, big companies.

How was the initial setup?

The initial setup was not complex. It's very easy as it's on the cloud. You don't need to be an expert in order to deploy it.

What's my experience with pricing, setup cost, and licensing?

I'm using a trial version right now. I'm still learning the system, so I haven't moved into a paid version yet.

It's my understanding that the pricing isn't too bad. I've heard other people mention it's not as expensive as Azure in comparison with Linux. One or two licenses may not be too expensive, however, I don't know the exact pricing.

What other advice do I have?

I started working with the common data model and the entities and working with my data warehouse. Now I'm working on my data warehouse with common data series. I use Power Apps for my standard entities' values. I need to modify it now with the new processes that are in place. And in the beginning, I use Power Apps for the management of the entities for Power VA. Since I've started using Power Apps, as I can see it's powerful and makes it easy for many, many, many kinds of work processes.

I'm still trying the solution out, and I'm still learning a lot about it. I'm by no means an expert yet.

I'm pretty satisfied with the product. Overall, I would rate it eight out of ten. It's a good tool and it's nice that it's part of a suite in Microsoft.

Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
Buyer's Guide
Download our free Microsoft Power Apps Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2026
Buyer's Guide
Download our free Microsoft Power Apps Report and get advice and tips from experienced pros sharing their opinions.