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reviewer1479564 - PeerSpot reviewer
Contractor/ Developer at a computer software company with 11-50 employees
Real User
Stable, scalable, no licensing cost, and useful for quickly creating apps
Pros and Cons
  • "Time to market is most valuable because you can make apps pretty fast. It also has pretty good integration."
  • "Its user interface can be better. It is good, but it can be a bit clunky."

What is our primary use case?

I am using Microsoft PowerApps for small apps for internal company management. I have been working only on small and simple apps. I haven't used it for making complex apps. 

I am using the latest version of Microsoft PowerApps.

What is most valuable?

Time to market is most valuable because you can make apps pretty fast. It also has pretty good integration.

What needs improvement?

Its user interface can be better. It is good, but it can be a bit clunky.

For how long have I used the solution?

I have been using this solution for around one year.

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What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is scalable. We currently have 40 developers who use this solution. We plan to keep using this solution.

How are customer service and support?

We are a development company, and our technical skills are pretty high. We didn't need any technical support. Based on our experience with Microsoft Azure and Office 365 support, I expect their technical support for Microsoft PowerApps to be very good.

Which solution did I use previously and why did I switch?

We used SharePoint, which is not really similar to this solution.

How was the initial setup?

The initial setup is easy. It is hosted in the cloud, so it is ready to go.

What's my experience with pricing, setup cost, and licensing?

It is not expensive. There is no licensing cost.

What other advice do I have?

I would recommend this solution. I would rate Microsoft PowerApps an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1479564 - PeerSpot reviewer
Contractor/ Developer at a computer software company with 11-50 employees
Real User
Reasonably-priced, easy to set up, and the time-to-market for apps is fast
Pros and Cons
  • "The most valuable feature is the time-to-market because you can make apps pretty fast."
  • "The user interface is pretty good, although it is a little bit clunky and can be improved."

What is our primary use case?

We use this product to develop small apps that are used internally. Nothing major.

What is most valuable?

The most valuable feature is the time-to-market because you can make apps pretty fast.

The integration with other products is pretty good.

What needs improvement?

The user interface is pretty good, although it is a little bit clunky and can be improved.

For how long have I used the solution?

We have been using Microsoft PowerApps for between six months and a year.

What do I think about the stability of the solution?

This is a stable product.

What do I think about the scalability of the solution?

PowerApps is a scalable solution. At the moment, we have approximately 40 developers in the company who use it, and we expect to increase our usage.

How are customer service and technical support?

We have not needed to contact technical support. As we are a development company and our technical skills are pretty high. That said, we have had Microsoft support for Azure and Office 365 in the past, and it was pretty good, so I would expect the same. 

How was the initial setup?

It is very easy to install. It takes no time because it just talks to the cloud.

What's my experience with pricing, setup cost, and licensing?

This is not an expensive product and there are no licensing fees.

What other advice do I have?

This is a good product and I recommend it. To this point, we have been working on pretty simple apps, and it has done everything that I needed it to do. I have not tried making a complex app, although that will come in the next few months.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Buyer's Guide
Microsoft Power Apps
June 2025
Learn what your peers think about Microsoft Power Apps. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,632 professionals have used our research since 2012.
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Architect director at Olimpiait
Real User
Good integration with Microsoft ecosystem, easy to implement, and good online documentation
Pros and Cons
  • "It is very easy for us to implement. We have a Microsoft ecosystem, and this solution has many components for integration."
  • "It would be good if this solution supports standard BPN operations. We are thinking of switching to a BPM solution next year because it is not a BPM solution."

What is our primary use case?

We use this solution for process authorization in our company.

What is most valuable?

It is very easy for us to implement. We have a Microsoft ecosystem, and this solution has many components for integration.

What needs improvement?

It would be good if this solution supports standard BPM notation. We are thinking of switching to a BPM solution next year because it is not a BPM solution.

For how long have I used the solution?

I have been using this solution for a year.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

Its scalability is very good. This solution is in Microsoft cloud, so we don't need to worry about scaling it.

How are customer service and technical support?

We didn't use technical support. I have only used online documentation, and it is very good. There are good videos out there.

Which solution did I use previously and why did I switch?

We didn't use any other solution.

How was the initial setup?

The initial setup is very easy because it is a SaaS solution. We don't need to implement any server in the company. We just use the SaaS solution.

In terms of the implementation strategy, we take a small business use case in the financial area and do a proof of concept to evaluate a solution. 

What about the implementation team?

We did it on our own.

What's my experience with pricing, setup cost, and licensing?

We use the Office 365 package, and Microsoft PowerApps is a part of the package. We don't pay any separate price for this.

There are no additional costs. We just pay for the Office 365 package.

What other advice do I have?

I would recommend this solution because it is an easy solution for the Microsoft ecosystem.

I would rate Microsoft PowerApps an eight out of ten. We are happy with this solution.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
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Yehuda Parnes - PeerSpot reviewer
Founder at Simplify IT
Real User
Top 10
Full solution that can do almost anything
Pros and Cons
  • "The solution is very good. It's very full. You can do almost anything."
  • "This tool doesn't have an internal database. It only relies on the data layer of Microsoft Cloud."

What is our primary use case?

Once you have a cloud solution, for instance, and you work within a Microsoft suite, such as Dynamics CRM, ERP, or another dynamic platform and you want to extend it with a mobile app, Microsoft PowerApps is the right solution.

Main limits will be the "vendor lock-in" concept, pricing for mass external users, and the training could be better. It is not intend to serve ex-Azur assets or on-prem. 

What is most valuable?

The solution integrated well in Azure environment thus provide a full rapid development solution. Thanks to the extensibility (as low code platform should), You can do anything, and if not directly, you can use other Azure functionality. 


What needs improvement?

1. The licensing lakes a plan for a mass number of external users on the app.

2. The Data layer based on Azure data layer which complicates the environment, the min. required knowledge (citizen developers will not be independent under with PowerApps) and the vendor lock-in limitation.

3. The training is not integrated in the tool and the available training is not a full course which might be available in the online universities but not free and accessible like in other tools. 

What do I think about the stability of the solution?

It's a stable and trustworthy solution and can serve in an organizational critical processes.

How are customer service and technical support?

Anything special to share.

Which solution did I use previously and why did I switch?

Yes I'm using Mendix.

The major advantage of PowerApps is in Microsoft environment.  Once your assets are in Azure, this is the natural choice for rapid development.

How was the initial setup?

As always - depends on the size and complexity of the needed solution. But the cloud based solution + the Low Code approach simplify it. 

What was our ROI?

I estimate that the time to market will be 3-5 times faster then 3rd generation solution or twice faster that best of breed of the shelf solution (which you have to find the specific specialist +rely on your solution provider ...)

What's my experience with pricing, setup cost, and licensing?

The setup costs depend on the organization (it's professional knowledge) and it's assets location once the basic data and application is in Azure the setup effort will be very cost effective.

For organizational internal users the prices are fair. But for external users It's negotiation. The the long term is vague.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Technical Lead at SmartIMS India Pvt.Ltd
Real User
Very simple setup with easy connection to any database or technology
Pros and Cons
  • "Can design apps quickly and can connect to any database."
  • "Customer support needs improvement."

What is our primary use case?

Our primary use case is for the three locations in our company. We use it mainly for setting up meetings in our various conference rooms. Numerous choices need to be made - size of room, number of phones and projectors, date, time, number of participants. It's a great way to keep track of everything. We have 200 users. We're gold partners and I'm a lead consultant in our company. 

What is most valuable?

We can design apps quickly and we can connect to any database. We can connect to any technology, like Microsoft Analytics or SAP. It requires less code from our side and is available on cloud. Updates are done automatically, which is a valuable feature. 

What needs improvement?

If they would reduce the price, that would be an improvement, and they should also improve their customer service support, because the last time I contacted them it took one week to resolve the issue. That's not right.

I would like to see improvement in terms of implementation. Sometimes the application is a little slow. If I want to load the data from Power Apps, it generally takes time to take the data from experiential Power Apps, but in this case it takes longer compared to other technologies. I've written to them about this.

For how long have I used the solution?

I've been using this solution for six months.

What do I think about the stability of the solution?

It's a stable product. 

What do I think about the scalability of the solution?

Scalability is good. 

How was the initial setup?

Initial setup is not very difficult. Even with minimal knowledge it's easy to understand. Deployment took somewhere around half an hour and it required one person to implement. We have four people in the company maintaining the solution. 

What's my experience with pricing, setup cost, and licensing?

If I want to use Power Apps with Singalab, then I have to pay $10 per month. But if I want to have unlimited access to Power Apps that is $40 per month per user. Prices may have changed.

What other advice do I have?

It's very easy to use this solution, you can do integration, there's no need to write much code. I would suggest that Power Apps is for all ERP people.  If you want to connect to SPL on-premises, it requires one gateway. That's the bridge between Power Apps and the on-premises SPL. 

The Power Apps tool is relatively new technology. Not many people are using it yet so whatever problems they are facing, they will be posting to WordPress or something similar. If I need an answer I can go there.

I would rate this solution a nine out of 10. 

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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Cameo Mbowane - PeerSpot reviewer
Chief Executive Officer at Customersoft Innovation
Reseller
Top 5Leaderboard
Simple to use data connectivity components, but better integration with other tools is needed
Pros and Cons
  • "The most valuable feature is the simple data connectivity components."
  • "Integration with databases and other tools needs to be improved."

What is our primary use case?

Our primary use for Microsoft PowerApps is to develop production-ready applications.

What is most valuable?

The most valuable feature is the simple data connectivity components. With no code, you can use multiple data sources with different software systems.

What needs improvement?

Integration with databases and other tools needs to be improved.

For how long have I used the solution?

I have been working with Microsoft PowerApps for about three years.

What do I think about the stability of the solution?

The stability is fine and we have no issue there.

What do I think about the scalability of the solution?

I am a bit concerned about scalability.

How are customer service and technical support?

I have my own technical support team so we have not had to contact Microsoft technical support.

Which solution did I use previously and why did I switch?

I have experience with Zoho Creator and I find that the environment is much better. The database integration is better and creating a production-ready app is very straightforward.

How was the initial setup?

The initial setup is straightforward.

What other advice do I have?

The problem that I am having with Microsoft PowerApps, and other no-code or low-code solutions, is that younger developers are not comfortable with it. They are more comfortable with C# because it gives them more control over what they are doing, and more control over the testing.

My advice for anybody who is implementing this solution is to first conduct a large-scale, enterprise-level project. This way, you will see if the product is scalable enough for your requirements.

I would rate this solution a seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
reviewer1278951 - PeerSpot reviewer
IT Manager at a printing company with 201-500 employees
Real User
A stable solution for automating processes that is easy to setup, but it's not easy to use
Pros and Cons
  • "The initial setup was very easy."
  • "I have always felt that you need an IT background to use this solution."

What is our primary use case?

The primary use case of this solution is to automate the interaction between documents and departments. For example, it's a flow for someone who has to validate a request, a file, or to review another file. A flow is put in place to avoid email communication.

What is most valuable?

I like the status of the flow and the dashboard, with all of the flows that are running and showing the stages of them.

What needs improvement?

If you are accustomed to Microsoft technology, then it's quite easy to learn, but if you are new around the whole online platform of Microsoft, then it takes time. Even if you are familiar with Microsoft products then there is still a learning curve on the use.

Previously with Microsoft, they were offering hands-on exercises or labs. I think that should be put back in place. Also, a few years ago Microsoft had an MVA program. It was called Microsoft Virtual Academy, where you could learn a lot about technology, but now it's deprecated and that's why it takes time to learn the new platform.

I have always felt that you need an IT background to use this solution.

I would like to see more regarding the help element of the program itself. More courses around the usage and of the technology features, more training, and guides.

For how long have I used the solution?

I have been using this solution for six months.

What do I think about the stability of the solution?

Normally, our downtime is planned, and we are aware of it. However, on one or two occasions we have experienced unplanned downtimes. As it was on our end, and not problematic, it was disregarded.

What do I think about the scalability of the solution?

At this time we have three to five users.

We are using this solution once a week, as we have only just started using it.

How are customer service and technical support?

We have not needed to contact technical support b. Microsoft has a tool located in the portal where we can see the service, help, and stages. This includes all of the help for Office 365.

How was the initial setup?

The initial setup was very easy. It's a cloud solution. Because we were already using Microsoft products, we only had to enable the license and just start using it.

What other advice do I have?

At this time, we are still learning the basics and the setups while discovering the entire product and how to best use it internally.

I would suggest investing in the training of the product. 

It is very important to know the capabilities of the product to be able to address any questions a customer or user may have for you.

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Business Intelligence Consultant at FumAstra Management Consulting
Consultant
Affordable, customizable, and easy to set up
Pros and Cons
  • "There are a lot of different applications; you can connect PowerApps, or Flow, or Power BI to many different types of applications to interchange data."
  • "The solution is evolving very fast and every month new features are introduced. Sometimes it's difficult to catch up with all the evolution that's happening. I had to focus on Power BI for a while and left PowerApps at the side for a couple of months and when I came back, it had changed its interface and moved components around."

What is our primary use case?

We primarily use the solution to create and arrange a number of requests, including requests for expenses, requests for leave, requests for documents, etc. Depending on the type of business, we can customize the request application.

How has it helped my organization?

In our organization, PowerApps is used to manage internal requests for expenses, leaves, documents, company resources. One connects to the application, enter the details of the requests and the request flows directly to the appropriate approvers. Less paperwork and more efficient management of the requests.

What is most valuable?

The most valuable aspect of the solution is the fact it is highly customizable. All types of forms can be created to collect information, pictures, and files. With PowerApps, you can connect your application to a wide variety of databases and applications where your data lives to read or write to it. If a connector doesn't exist, it's also possible to create a custom one.

With a plan starting at 10 USD, it makes it very affordable for anyone to create a low-code, no-code application. Very little costs are needed to run the solution. Furthermore, PowerApps has a community plan for free, and usually offer a trial period of about 2 months. Plenty of time and potential to learn, discover and develop.

The solution has a large community, so it's quite easy to find tutorials, how-to, and help.

PowerApps is part of the PowerPlatform from Microsoft, with Flow, or Power BI and enhances the possibilities to collect data, to automate processes, and to create rich and visually appealing data visualizations.

What needs improvement?

The solution is evolving very fast and every month new features are introduced. Sometimes it's difficult to catch up with all the evolution that's happening. I had to focus on Power BI for a while and left PowerApps at the side for a couple of months and when I came back, it had changed its interface and moved components around. 

Some connectors are not very easy to use and sometimes they lack proper documentation.

There should be better connectivity with other applications. I tried connecting with IBM and it brings errors at each refresh. The PostgreSQL connector is useless as it doesn't work. There's a lot of research needed and you often need to download extra drivers or equivalent components that end up not working well.

For how long have I used the solution?

I've been using the solution for a year now.

What do I think about the stability of the solution?

The solution is very stable. There are a few issues with the environment, where we would have needed to create a new one. This would have been a problem if we had a lot of data. However, but I haven't faced any stability issues.

What do I think about the scalability of the solution?

Scalability is okay, but they recently changed the pricing. Depending on what we do and what we use it for, the pricing is a bit confusing now. They're also offering a bit of a delay on the adjusted pricing for those who have a certain subscription, so I'm still figuring out what that means for us.

How are customer service and technical support?

Technical support is very fast, with answers within 24 hours. Most of the time they either call directly or send an email. I've found them very good and they are helpful. They try to give a solution and offer direct service.

I've had experience with IBM and it was a bit more difficult to find the right solution and obtain results. As with some other PRN providers, I was expecting a slower turnaround, so this has been a nice surprise. Microsoft and PowerApps have been very good.

How was the initial setup?

The solution is very easy to set up. Deployment is almost instantaneous. It's on the cloud, so you connect the logins and it's ready to go. You don't have to download it onto any device.

What about the implementation team?

I handled the implementation myself.

What's my experience with pricing, setup cost, and licensing?

The pricing is pretty good. Right now, I'm paying for a two or three-month trial that is priced well. This trial period gives a company time to try an application, develop it, test it, and decide as to whether they will go ahead and pay for a modular plan.

I find their pricing quite affordable.

What other advice do I have?

We use the cloud deployment model. I'm a consultant; I work mainly with other companies.

Already with what exists, the solution is quite good and we can do quite a lot. I don't think too much can be improved.

I'd advise others to make sure they have good parameters and documentation before they get started. It's a good idea to follow the tutorial at the beginning. There are a lot of things about the solution that are good to understand beforehand, including how the different components work.

I'd rate the solution ten out of ten. For me, it has worked very well.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Microsoft Power Apps Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2025
Buyer's Guide
Download our free Microsoft Power Apps Report and get advice and tips from experienced pros sharing their opinions.