We primarily use the solution to create and arrange a number of requests, including requests for expenses, requests for leave, requests for documents, etc. Depending on the type of business, we can customize the request application.
Business Intelligence Consultant at FumAstra Management Consulting
Affordable, customizable, and easy to set up
Pros and Cons
- "There are a lot of different applications; you can connect PowerApps, or Flow, or Power BI to many different types of applications to interchange data."
- "The solution is evolving very fast and every month new features are introduced. Sometimes it's difficult to catch up with all the evolution that's happening. I had to focus on Power BI for a while and left PowerApps at the side for a couple of months and when I came back, it had changed its interface and moved components around."
What is our primary use case?
How has it helped my organization?
In our organization, PowerApps is used to manage internal requests for expenses, leaves, documents, company resources. One connects to the application, enter the details of the requests and the request flows directly to the appropriate approvers. Less paperwork and more efficient management of the requests.
What is most valuable?
The most valuable aspect of the solution is the fact it is highly customizable. All types of forms can be created to collect information, pictures, and files. With PowerApps, you can connect your application to a wide variety of databases and applications where your data lives to read or write to it. If a connector doesn't exist, it's also possible to create a custom one.
With a plan starting at 10 USD, it makes it very affordable for anyone to create a low-code, no-code application. Very little costs are needed to run the solution. Furthermore, PowerApps has a community plan for free, and usually offer a trial period of about 2 months. Plenty of time and potential to learn, discover and develop.
The solution has a large community, so it's quite easy to find tutorials, how-to, and help.
PowerApps is part of the PowerPlatform from Microsoft, with Flow, or Power BI and enhances the possibilities to collect data, to automate processes, and to create rich and visually appealing data visualizations.
What needs improvement?
The solution is evolving very fast and every month new features are introduced. Sometimes it's difficult to catch up with all the evolution that's happening. I had to focus on Power BI for a while and left PowerApps at the side for a couple of months and when I came back, it had changed its interface and moved components around.
Some connectors are not very easy to use and sometimes they lack proper documentation.
There should be better connectivity with other applications. I tried connecting with IBM and it brings errors at each refresh. The PostgreSQL connector is useless as it doesn't work. There's a lot of research needed and you often need to download extra drivers or equivalent components that end up not working well.
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For how long have I used the solution?
I've been using the solution for a year now.
What do I think about the stability of the solution?
The solution is very stable. There are a few issues with the environment, where we would have needed to create a new one. This would have been a problem if we had a lot of data. However, but I haven't faced any stability issues.
What do I think about the scalability of the solution?
Scalability is okay, but they recently changed the pricing. Depending on what we do and what we use it for, the pricing is a bit confusing now. They're also offering a bit of a delay on the adjusted pricing for those who have a certain subscription, so I'm still figuring out what that means for us.
How are customer service and support?
Technical support is very fast, with answers within 24 hours. Most of the time they either call directly or send an email. I've found them very good and they are helpful. They try to give a solution and offer direct service.
I've had experience with IBM and it was a bit more difficult to find the right solution and obtain results. As with some other PRN providers, I was expecting a slower turnaround, so this has been a nice surprise. Microsoft and PowerApps have been very good.
How was the initial setup?
The solution is very easy to set up. Deployment is almost instantaneous. It's on the cloud, so you connect the logins and it's ready to go. You don't have to download it onto any device.
What about the implementation team?
I handled the implementation myself.
What's my experience with pricing, setup cost, and licensing?
The pricing is pretty good. Right now, I'm paying for a two or three-month trial that is priced well. This trial period gives a company time to try an application, develop it, test it, and decide as to whether they will go ahead and pay for a modular plan.
I find their pricing quite affordable.
What other advice do I have?
We use the cloud deployment model. I'm a consultant; I work mainly with other companies.
Already with what exists, the solution is quite good and we can do quite a lot. I don't think too much can be improved.
I'd advise others to make sure they have good parameters and documentation before they get started. It's a good idea to follow the tutorial at the beginning. There are a lot of things about the solution that are good to understand beforehand, including how the different components work.
I'd rate the solution ten out of ten. For me, it has worked very well.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Developer at Australian College of Kuwait
Data integrates easily on all Microsoft apps but the solution is limited
Pros and Cons
- "It's a very workable solution because it's an automated way of making applications. You have a template, you have the application know-how,"
- "The product could be improved by making it a production application and enabling the export of apps."
What is our primary use case?
I'm a developer and we use the product for in-house development and finding in-house solutions. We have a developer relationship with Microsoft. I'm currently working on a smart parking app for a college here in Kuwait. It would be a big time saver and enable drivers to know where there are available parking spots when it's a busy time and would maximize free space usage. It would make things easier for everyone.
What is most valuable?
The common data point would be the most valuable feature. PowerApps is also usable for data mining, it can be used with Power BI or SQL. All the data integrates easily on all Microsoft apps. And it comes with most of the subscriptions and extras.
What needs improvement?
The product could be improved by making it a production application and enabling the export of apps. If you want to set up a site for home rentals, for example, just a basic outline as a starting point, this can be done. The issue is that it cannot be exported. It can be applied in-house, for demonstration purposes for your employees, for example, but you can't really make use of it otherwise. It's a problem.
On the whole, it's a very workable solution because it's an automated way of making applications. You have a template, you have the application know-how, etc. If it could be exported into different languages and could enable different ways of outputting the information, that would be great. For now, it's limited and that's a bit of an issue. Enabling all the applications on internet-based devices to transfer data in and out would make it an excellent product.
For how long have I used the solution?
I've been using the product for six months and we're using the latest version.
What do I think about the stability of the solution?
It works as intended, it's not going to be a magical solution, but it just does what it's meant to do. That's the beauty of it.
What do I think about the scalability of the solution?
I believe the product is very scalable.
How are customer service and technical support?
Customer service has been pretty good. Actually I tried contacting them today and they've put up this bot that can get a response for you, but it takes more than a day, I think. I could do with some support. I can't access Azure Maps here, and I need Azure Maps to set up the smart parking system.
Which solution did I use previously and why did I switch?
I previously used BlinkID but nothing else really has the same power as PowerApps. Google has its Cloud Suite but they've been a bit slack, and Amazon is iffy. They're not really workable here. I live in Kuwait, and there are a lot of contracts with Microsoft - they have the App Center here, but they haven't enabled much of it other than for government contracts, I think.
How was the initial setup?
The initial setup was very straightforward. I tend to think the documentation and the community forms are more than enough to help improve your setup experience. It's very, very, straightforward. I don't think it took more than five minutes to set up and that's amazing. Previously, it might have taken a week to complete setup - all the code, database, linking.
What's my experience with pricing, setup cost, and licensing?
I have no idea about licensing costs. I tried contacting Microsoft about this because the information isn't easily available and it was unclear where I could search for this. My guess is that the cost is dependent on the company and product needs. I tried to make a calculation and it looks like it's going to be much cheaper to purchase the product than if I were to hire an engineer, get him to develop an app, and have it maintained. This is a much more scalable and less expensive solution.
What other advice do I have?
Previously, we had a whole department using the product. When I lived in Australia, it was used for assembling websites and to upload photos, videos and the like. It worked well because it was for internally-based users.
My suggestion to anyone searching for a product would be to invest in a solution if you know that it works. Don't go for anything high-risk. This product works as it's intended. It's missing a few key features to make it really stand out but I believe it has the potential to be the best app for access to the database.
The product can be easily integrated - with Microsoft Graph, with common data links, and Power BI especially. You can have a dashboard ready, all the information you want, displayed in whatever form you want. It can present your data in whatever way, shape, and form you want it to.
I would rate this product a seven out of 10.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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August 2025

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Solution Architect at Avanade
Easily connects to data services and is good for presenting POCs to clients
Pros and Cons
- "I can have a SharePoint list and connect with users through PowerApps to present the information."
- "The editor in the Web browser could be improved because it can be difficult to implement the commands in the buttons."
What is our primary use case?
The primary use case of this solution is for developing Proof of concepts and for preparing some use cases to present or to showcase them to the customers. Nothing related to production. It's only for presentations and for showing the merchandise to the customers.
The deployment model we are using is cloud-based.
What is most valuable?
The most valuable feature is easily connecting to data services.
I can have a SharePoint list and connect with users through PowerApps to present the information.
I am also able to connect with Microsoft Flow, which allows me to connect with different people to email and update items in Sharepoint.
What needs improvement?
The editor in the Web browser could be improved because it can be difficult to implement the commands in the buttons.
In the next release, I would like to see Microsoft PowerApps be more integrated with Microsoft Teams or SharePoint and with different applications.
When I configure PowerApps in Sharepoint it appears that it is not integrated with the page.
When it is configured it looks like it is a different application.
For how long have I used the solution?
I have been using this solution for six months.
What do I think about the stability of the solution?
This solution is stable.
How are customer service and technical support?
I have not contacted technical support because I haven't needed to.
How was the initial setup?
The initial setup was easy and straightforward.
It took approximately two days, but it depends on what features have to be implemented.
I maintain this solution myself, and it only requires one person for maintenance.
What about the implementation team?
We did not use a vendor to implement this solution. I did everything myself.
What other advice do I have?
My advice would be to create a master screen for items like layouts and all of the typography that you may have in your application.
Create a master screen widget. The rest of the screen will have, for example, settings for the layout that will refer to these objects in the master screen settings. Mainly for editing.
I would rate this solution an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner.
Founder at Helpbi
Good support, and scalable, but a lot of code is required to implement
Pros and Cons
- "The support is the most valuable feature."
- "There is room for improvement with the amount of code required to implement the expense classification app."
What is our primary use case?
We use the solution for, production orders, and for statement classification expenses for a family company.
What is most valuable?
The support is the most valuable feature.
What needs improvement?
The incorporation of AI to construct a no-code application is an advantageous feature. However, I believe it is an unfulfilled promise. I think it will eventually be implemented, but ultimately, we will require the assistance of a programmer to guide us through the process.
There is room for improvement with the amount of code required to implement the expense classification app.
For how long have I used the solution?
I have been using the solution for three years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is completely scalable when we are also using Microsoft Dataverse.
How are customer service and support?
The technical support is quick to respond.
How was the initial setup?
The initial setup is not complex, but there were some areas that we struggled with, such as the gallery limitation. Nowadays, we are able to pull more than two thousand records, but if we do so, we have a lot of problems with the performance of Microsoft Power Apps.
What's my experience with pricing, setup cost, and licensing?
The pricing is complicated to understand.
What other advice do I have?
I give the solution a seven out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Information Technology Manager at a construction company with 501-1,000 employees
Helpful for collecting business data but should include codes to speed up aggregates
Pros and Cons
- "The speed of the solution is valuable."
- "Can be improved to cater to complex developments."
What is our primary use case?
Our primary use case for the solution is collecting business data and checking for initiative ideas to collect information.
What is most valuable?
The speed of the solution is valuable.
What needs improvement?
The solution can be improved by including codes that can speed up aggregates for our project development applications.
For how long have I used the solution?
We have been using this solution for about a year, and we are currently using the latest version. It is deployed on Azure Cloud.
Which solution did I use previously and why did I switch?
We currently use a different solution as our ERP.
What other advice do I have?
I rate the solution a six out of ten. The solution is good but can be improved to cater to complex developments.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Intelligent Automation Lead (RPA & AI) at a tech services company with 501-1,000 employees
Many bugs, not accurate, but easy to navigate
Pros and Cons
- "Microsoft PowerApps's most valuable features we found are that it's very similar to the other Microsoft products, you can do the basic automation quite quickly. The interface is similar to the other Microsoft products which makes it easy to navigate around because we are used to Microsoft products."
- "Microsoft PowerApps can improve the number of bugs that are present. When you are using the different applications it is not accurate."
What is our primary use case?
We did a POF with Microsoft PowerApps and we used it for simple automation tasks.
How has it helped my organization?
The solution has not helped our organization. Since we moved away from Microsoft PowerApps from the bugs and I'm not sure if it's improved. When I look at the developer community, it's still buggy, there are some issues. It's not consistent when you are working with applications. If I work with the same application, it gives me a different choice every time. It doesn't give you the same choice of how to interact with the application.
What is most valuable?
Microsoft PowerApps's most valuable features we found are that it's very similar to the other Microsoft products, you can do the basic automation quite quickly. The interface is similar to the other Microsoft products which makes it easy to navigate around because we are used to Microsoft products.
What needs improvement?
Microsoft PowerApps can improve the number of bugs that are present. When you are using the different applications it is not accurate.
In the next release of Microsoft PowerApps, they should add IDP and a control room.
For how long have I used the solution?
I have been using Microsoft PowerApps for two months.
What do I think about the stability of the solution?
Microsoft PowerApps is not stable.
What do I think about the scalability of the solution?
Microsoft PowerApps is not scalable. When compared to the other solutions that we've worked with, it's scalable. Everyone can build their own automation and there isn't a single repository where you can share or make sure that you're using the same automation. Everyone builds their own version of the same automation it's inefficient and at the same time, it is not scalable because if one thing breaks, you have to go update every process that you've automated.
How are customer service and support?
In terms of support, there isn't much support compared to UiPath, Blue Prism, or Automate Anywhere. There is not a lot of documentation, training, or community support. People are starting to use Microsoft PowerApps, but by the time it catches up, it'll be a while.
I rate the support of Microsoft PowerApps a three out of five.
What about the implementation team?
We had six people for the maintenance of the processes used in Microsoft PowerApps.
Which other solutions did I evaluate?
I have evaluated many other solutions.
What other advice do I have?
My advice to others wanting to implement Microsoft PowerApps, they should do research on the connectors that are available compared to the competition. This will speed up the time to their end goal because Microsoft doesn't have many. The general support documentation that is available on using the tool, compare them with the other solutions to make a decision on what solution to use. They don't have many resources yet that are qualified in Microsoft PowerApps or Microsoft Power Automate.
I rate Microsoft PowerApps a four out of five.
Microsoft PowerApps needs a lot of fixes and improvements, and the competition is way far ahead compared to Microsoft at the moment.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Solution Architect IAM at a computer software company with 1-10 employees
Feature-rich, and easy to scale, but the setup is complicated
Pros and Cons
- "For our purposes, it is quite scalable."
- "Technical support could be faster, and more accurate."
What is our primary use case?
We use Microsoft PowerApps to get insight into the business. We use it for BI.
What needs improvement?
The initial setup should be improved. It could be easier.
Technical support could be faster, and more accurate.
For how long have I used the solution?
I have been working with Microsoft PowerApps for the last year. My experience is limited but I do use it from time to time.
What do I think about the stability of the solution?
Most of the time, Microsoft PowerApps is stable.
What do I think about the scalability of the solution?
I have no issues with the scalability of Microsoft PowerApps. For our purposes, it is quite scalable.
How are customer service and support?
At this time, I don't have any issues with technical support. It can however take some time if you launch a service request, but most of the time, it is resolved within the expected time.
Which solution did I use previously and why did I switch?
We also work with Microsoft 365.
How was the initial setup?
The initial setup is moderately complex.
What's my experience with pricing, setup cost, and licensing?
Microsoft PowerApps is expensive, but there are many features included.
What other advice do I have?
They think about how they will set it up before beginning to ensure they select suitable use cases.
I would rate Microsoft PowerApps a seven out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. partner

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