We use this solution to provide a cloud-based platform for our clients to develop, connect, and store data from across the full Microsoft suite.
Owner at 40+60 consulting
A good single platform for developing business apps that is very easy to learn and use, but may not be affordable for smaller organizations
Pros and Cons
- "We particularly like the workflow connectors in the forms, for information introduction purposes."
- "We would like to see some improvement in the cost of the solution when an organization has a more complex network structure. The advanced connectors are very expensive, which discourages our customers from implementing it."
What is our primary use case?
What is most valuable?
We particularly like the workflow connectors in the forms, for information introduction purposes.
Our customers appreciate the fact that the licensing for this solution is also connected with Office 365, making it a it's less expensive overall system.
It is also very user-friendly in terms of learning curves; it can be picked up very quickly by new users and provides good interoperability between Teams, Outlook, and other solutions from Office.
What needs improvement?
We would like to see some improvement in the cost of the solution when an organization has a more complex network structure. The advanced connectors are very expensive, which discourages our customers from implementing it.
We would also like to see a more robust library of uses for different system roles to be built into this solution, such as for authorizations.
For how long have I used the solution?
We have been working with this solution for nearly three years.
Buyer's Guide
Microsoft Power Apps
June 2025

Learn what your peers think about Microsoft Power Apps. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,632 professionals have used our research since 2012.
What do I think about the stability of the solution?
The stability of this solution is okay, and really depends on the clients architecture and infrastructure.
What do I think about the scalability of the solution?
When the solution is properly designed at the implementation stage, the scalability is incredible, and the only limiting factor is the cost involved with scaling.
How was the initial setup?
The initial setup for this solution is very easy.
What other advice do I have?
We would recommend this solution to organizations of all sizes. However, the level of investment needed may mean that it is better suited to medium to large organizations.
We would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner

Associate Director at a insurance company with 10,001+ employees
User-friendly, easy for beginners, and reliable
Pros and Cons
- "The solution becomes easier the set up once you get used to it."
- "It's easy to use."
What is our primary use case?
We predominantly use the product for a lot of intake forms. There is a lot of data collection and a lot of intake forms. We use Power Application for validation rather than using spreadsheets. It's good for automation, where we need a data repository of the input, which we get from the resource.
What is most valuable?
It's extremely user-friendly. It's easy to use. Of course, it's a local tool, however, if you're aware of some of the basic Microsoft products, you can really get on with it. That's something which is really wonderful.
Even a beginner can set up a Power App and run with it. That's one of the most important features when it comes to the adoption of Power Apps.
The solution becomes easier the set up once you get used to it.
It's a stable product.
The solution has the potential to scale.
What needs improvement?
I would like to see some of the connectors which they have right now to be more basic. The ones they have right now, they claim, are premium connectors. They should make that a little more affordable and have it in the free version. Some of the basic databases like SQL should be part of their normal connectors, and it should necessarily be premium.
It can be a bit more difficult to set up the first time.
They have a feature that integrates well with Power BI, however, it is not seamless. We'd like a better, more seamless integration with Power BI in the future.
They need more of a font selection. If I'm in Excel and I'm using a particular font, I'm limited in terms of which I can use. It should allow for use of any fonts under Microsoft 365.
For how long have I used the solution?
We've been using Power Apps for the last two years or so.
What do I think about the stability of the solution?
The solution is stable and reliable. There are no bugs or glitches. It doesn't crash or freeze.
What do I think about the scalability of the solution?
It is scalable if we integrate with other applications like Power Automate and connect it with some other applications or some other databases like SQL. That said, in the current arrangement with SharePoint, we have some limitations. The moment the data increases, if we're able to integrate Power Automate, then surely it becomes a scalable application. Right now it can be scaled, however, it's not something that we are looking to do.
There are maybe 60 to 70 users at this point of time actively giving us data, however, there could be other applications that people are using.
How are customer service and support?
In terms of technical support, we do have a governance team. The IT governance is a security team who helps us navigate through issues. We raise requests internally within our organization to help us see where the issue is, and they will escalate as required. They might reach out to Microsoft support to kind of get it sorted. That said, we have not found any major issues so far. If we do, our internal team is the first team to go to.
Which solution did I use previously and why did I switch?
We previously used mostly manual consolidation using Excel, emails, and things like that. There was no other tool before. That said, we used normal Office productivity tools like Excel and Outlook. We went with Power App since we were already using Microsoft and Office 365, which helps us to integrate multiple other Microsoft solutions. That's the reason we thought Power Apps would be the best way for us. It also integrates with SharePoint and is easy to build in.
How was the initial setup?
The initial setup was not straightforward, however, once you get a hang of it, then it's pretty simple to create things. From a documentation perspective, it's kind of a good guide that they have as far as Power Apps is concerned. It's easy to get started. Like any tool, you have to spend some time understanding and navigating around it. There is just a normal learning curve that is required as with application. You won't really find it that difficult if you are ready to invest the time to learn the tool. There's a moderate level of complexity.
It was not that effort-intensive, yet it definitely took us close to three weeks to create our first app on Power Apps, which was mostly SharePoint driven and had pretty decent complexities. It was not a very straightforward application. It took a fairly decent time. It was not a very long-term project, it was short-term, and we could manage to do it in three weeks.
We have not found it difficult to maintain Power Apps. It's pretty straightforward. We haven't had any challenges so far.
What about the implementation team?
Everything was handled in-house.
What's my experience with pricing, setup cost, and licensing?
Right now, we are using an enterprise license without the premium connectors at this point. For Power Automate, we are definitely going to need some licenses which we're exploring.
Depending upon the user requirements, we're still exploring the licensing requirement. Most of the applications that we leverage are without any cost other than the normal license which we are paying for as part of Office 365. We'll take additional licenses depending on the solution and the need.
What other advice do I have?
We have performed a lot of other projects on the Power platform, which is a Microsoft product. So we have used Power App and Power Automate to do many of our automation initiatives.
We are working with the latest version of the solution.
I'd advise potential new users to have the UI designed well in advance. Articulate the flow in which you want to create your Power Apps so that you can save time. Then, do a dry run using Excel as well. It's important when you're using Power Applications, to have your UI design and the BRD clearly articulated, otherwise it might take a little longer to implement Power Apps. Once you have everything in readiness, it will be easy.
I'd rate the solution eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Microsoft Power Apps
June 2025

Learn what your peers think about Microsoft Power Apps. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,632 professionals have used our research since 2012.
Data Engineer at NTT Security
Great for making apps quickly, has helpful support, and integrates with Power BI
Pros and Cons
- "I like the galleries, which are really powerful."
- "In my experience, the solution's deployment can be tricky."
What is our primary use case?
The solution is for rapid application development software.
There is a specific environment, in part a platform of PowerApps, in which you can just deploy the solutions and then you share the link with the users and they are able to open them using iPads or mobile devices, or even a computer.
We have been working to build a maintenance events app for assets, it's an app to manage and show all the assets that have been working or down for maintenance in an operation, inside one bigger mining company. They have many trucks and many other, let's say, machines in the operation and sometimes they have to put these machines just through a maintenance mode, to see what's happening, or to change some part specifically, or even if the machine is having some kind of issue. That's due to the fact that if it's down, they have to manage how long it's down and what was the part that was the issue, the cause of the issue. They have to change the parts and everything's very costly in terms of money for the company when we have one specific asset that's down.
Previously, they were using a board in a room, just to manage all these statuses. Instead of this, now we have one specific app that is working in live modes in almost real-time. Just getting the data from the services and showing it on a big board in PowerApps can show what's happened, what's the status, and what's the reason for the issue. This app allows for adding some comments. It's a collaborative app where many people can just go there and add comments and notes about what's happening with the machine.
What is most valuable?
There are many things there that I like about the solution. I like the galleries, which are really powerful. I like the way that we can build forms very quickly.
In terms of timing to develop, PowerApps is very fast. We can integrate with Power BI. You can just show the Power BI report embedded in PowerApps, and it works really nicely.
What needs improvement?
In my experience, the solution's deployment can be tricky.
In my experience, it was not good as it was giving errors around the tables and I couldn't find what was happening. I had to break it down into different solutions - one solution containing all the tables and the second solution containing the application, plus the power domain that I had for this particular application. It's something that's not good, in terms of the way that things work.
When I added Power Automate into the solution, for some reason it disappeared from my Power Automate page, as it was added inside the solution. It was very, very weird. It may be a bug.
There's a primary interface and integration feature and we build some HL processes there. However, suddenly after adding this part, and automating the solution to deploy it, it was just not available for me anymore and I had to go inside the solution and open the MS files from there instead of the usual place where all the Power Automates are created. It was like a bug and also. In terms of the issues that I have with the solution feature inside PowerApps, I didn't like it. I've seen this too complicated. It's something that Microsoft has to improve.
The speed and performance could be better. PowerApps sometimes gets stuck, gets slow and I don't have any reason for why it's happening. Suddenly you are trying to see the rows on your screen and you just have a wait to get the results back, then there's nothing happening. These things look like an environmental issue, however, I don't know if it's something about the localization or something else.
We'd like our option in terms of licensing that can be paid by the app and not by users. That could be something good. Just the way that they charge the license, it's too much. There are not many options. They could give a little bit more flexibility to choose in terms of options for a license.
For how long have I used the solution?
I've used the solution for six months.
What do I think about the stability of the solution?
It's stable, however, sometimes it is slow.
There are no issues about the connection falling. Just, when you are using it, suddenly the page is broken. There is no issue yet, sometimes it gets a little bit frozen and you're waiting a little bit more time to gather results. The table is not a big table with many, many rows, so why is it taking so long, so much time to get the answer back from the app? That's the main issue. There's a performance problem. It's not a stability question.
What do I think about the scalability of the solution?
It's scalable if we're talking about the database, about data warehouse, however, not about PowerApps. PowerApps is not scalable. It's scalable, in the sense that the app you can share for many users, however, you have to pay by user. Scalability isn't really applicable.
We're still not running it fully. We're just prepared to start testing.
How are customer service and support?
We've dealt with technical support in the past.
We had some little situations where we couldn't get the help as we needed, however, that was a limitation in the tool - it was not an issue with them.
For the most part, they are really good.
How would you rate customer service and support?
Positive
How was the initial setup?
IN terms of the initial setup, we have to choose which kind of approach we are going to use in PowerApps, as PowerApps has different strings. You can choose PowerApps Canvas, or you can choose a driving app, and that's a little bit different. In my case, I chose a PowerApps combo as I needed a little bit more in terms of flexibility and in terms of how I build this topic they screen.
In terms of the development, it's quick, really it's quick, however, it's not the fastest way to develop and there are some other solutions in the market that are faster in some ways. In terms of deployment, in my experience, when you're going to deploy perhaps an application, you have to build a solution and a solution and it's a little bit tricky. You have to add all the components to the solution and, after that, you have to export the solution and import the solution into the production environment. We have an environment for development and a second environment for production.
The application is deployed, however, it's not in use yet. They are just preparing to start testing the application and once they finalize the test, the app is going to go live.
After I passed over all these little issues that I had, it was quick to deploy. It was just a question of minutes. When we export the solution and import the solution back, it's easy. However, all the processes to be able to finally get over these issues and everything, it took me four weeks just to realize what was going on and handle it.
What about the implementation team?
I was the one that deployed the solution.
What was our ROI?
In terms of ROI, I didn't see any. However, if you look at the cost of building an app, the coding costs would be much higher without this solution. You can save months of development time and the money needed to deploy the solution. In that sense, the ROI is awesome.
What's my experience with pricing, setup cost, and licensing?
The licensing is restrictive and can get expensive as you have to pay per user, not per app. It's a range of users. For example, if you go above 50 users, you need to pay more.
If you compare it with competitors like Google, they are more expensive than Google. Google has another option that's a PowerApps competitor called AppSheets and AppSheets is cheaper than PowerApps.
What other advice do I have?
We are Microsoft partners.
I'm using the latest version of the solution.
I'd rate the solution eight out of ten.
There are some things that need improvement in some ways to make the tool better. However, it's very powerful and it's very fast to deploy something. It's great.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
CEO at Vertical Symmetry
Mature, fast development, allows you to build sophisticated business logic
Pros and Cons
- "When compared with Microsoft Power Automate, it is a bit more mature, and we're able to build things pretty rapidly."
What is our primary use case?
Microsoft Power Automate is primarily used to update some legacy systems for our client, as well as government compliance systems and web-based reporting systems that don't have APIs. Microsoft PowerApps has the same use case. It's the front end and is the part that is interacting with the client and interacting with the collected data.
What is most valuable?
We really like Microsoft PowerApps. When compared with Microsoft Power Automate, it is a bit more mature, and we're able to build things pretty rapidly.
It's a different paradigm to build around, and it's a different programming paradigm. It's more like Excel in that you build formulas and pieces, but we've been able to build some fairly sophisticated business logic inside of it. As a result, we believe that is much more mature. I'd say that's around an eight, eight and a half, out of ten.
What needs improvement?
I believe, Microsoft PowerApps is still in its early stages. I believe it is far more mature and integrated. I would say the programming language, because the drag and drop, low code, no code, its nice to get started, but you really want to be able to work as a programmer with an IDE and real code, and we've been able to start to do that a little bit and integrate a lot of JavaScript with RPA, with Power Apps I haven't been able to do that. I believe there is a way to do it by putting the data into Git. I just haven't used it yet, and haven't needed to.
As it's a cloud-based app, the development environment has some really nice parts and some that are a little clunky, but overall, I'd say it's a good product.
For how long have I used the solution?
We have been using Microsoft PowerApps a bit longer than we have been using Microsoft Power Automate.
What do I think about the scalability of the solution?
We haven't fully launched a product yet, but I will say that development is quick and we can make changes quickly. I can't speak to the app's scalability just yet.
Which solution did I use previously and why did I switch?
I've only used it through an RPA. We either did it for many years, or we did it by hand with JavaScript. We would use some tools to actually grab for web-based things, not desktop-based. We wrote tools that would allow us to take control of the website and then modify it on the fly while automating these processes.
We did it all with secure JavaScript, which is a lot of work and custom code, and it's difficult to maintain, so having a tool like an RPA tool, where we can take that business logic, put it in there, and then somebody who knows the stuff can come around after us and go, okay, I see what they did there, would be great.
We believe we have exploited the tool and pushed it to its limits, and we are still learning about its strengths and weaknesses. It definitely has room for improvement, but when I give it a seven, I mean it's functional. I can get the job done, but it's far from ideal.
When I say Java, what I mean is that when we were doing automation, we were primarily working on web automation. My phone is dying, so that's why I cut off.
We would write a lot of JavaScript code to automate, automate, and update these external websites that didn't have APIs, that we would read from. We are now reading from spreadsheets and updating data for them, then retrieving data from the results, and this simplified things significantly.
Which other solutions did I evaluate?
We wanted to see what people were doing with UiPath. I'm not really using it yet. I've looked into it a little bit, but it just hasn't been a driver for this project yet.
What other advice do I have?
I am just using the product. I evaluated a problem and a solution set for a client, and I just evaluated these tools and said, despite their youth, these tools look like they are good. We looked at UiPath, but the price tag was expensive for a nonprofit, so money was an issue. We had a very limited budget from a grant, so we had to work with a toolset that wasn't on par with the Fortune 500. So far, we're pleased with the solution, and it's working. There are days when it is frustrating, but I've been doing this for 40 years and there are always challenges with tools. We do not have a relationship with Microsoft.
I would rate Microsoft PowerApps an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Director at a tech consulting company with 10,001+ employees
Scalable platform with a simple setup process
Pros and Cons
- "The platform has valuable features for opportunity and finance management. It has all the essential features for customer service."
- "It would be beneficial to have a feature that allows users to split the opportunity into separate logs for each product."
What is our primary use case?
We use the product for sales and customer service features.
What is most valuable?
The platform has valuable features for opportunity and finance management. It has all the essential features for customer service.
What needs improvement?
Sometimes, the opportunity includes two products, and the outcome for each product is different. It would be beneficial to have a feature that allows users to split the opportunity into separate logs for each product.
For how long have I used the solution?
We have been using Microsoft Power Apps for more than 15 years.
What do I think about the stability of the solution?
We never encountered system downtime issues.
What do I think about the scalability of the solution?
It is a scalable platform.
How are customer service and support?
We contacted the technical support services in case of functionality unavailability during the trial version phases.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We used Microsoft 365 Dynamics CRM earlier. Later, we switched to Microsoft Power Apps for faster speed and availability of on-cloud infrastructure.
How was the initial setup?
The initial process is simple. We need to create a trial and start working. It takes half an hour to complete. Later, we can purchase the licenses further.
What's my experience with pricing, setup cost, and licensing?
The product is inexpensive. I rate its pricing a three to four out of ten.
Which other solutions did I evaluate?
We evaluated ServiceNow. We decided to use Microsoft Power Apps, as we already used the Microsoft platform. It was easier to onboard the product into a trial environment, and premium support was also available.
What other advice do I have?
I rate Microsoft Power Apps a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
Owner at Alopex ONE UG
Makes client communication easy; high level of tech support
Pros and Cons
- "The most valuable feature is the completeness of the concept. It is not restricted by where you are allowed to use it and that is its greatest strength."
- "There is room for improvement in error handling and debugging."
What is our primary use case?
My primary use case for Microsoft Power Apps are mostly demos for my customers and in trainings. I am a Microsoft Registered Trainer.
What is most valuable?
The most valuable feature is the completeness of the concept. It is not restricted by where you are allowed to use it and that is its greatest strength.
What needs improvement?
There is room for improvement in error handling and debugging. I would appreciate it if Microsoft created something like the social network graphs Facebook sometimes shows you (potential connections). It would be great for Microsoft to take a similar point of view regarding the data and data flow in Power Apps. It would help us see which field is changing and which is influencing the follow-up field or display or workflow, etc.
As a chief financial officer, I would like to see the mark of chain retracement and where the money flows. Imagine dropping a little drop of ink onto a handkerchief and seeing the ink sucked into the fibers of the handkerchief and distributing itself. Similar things happen to money if you put it into a small market and a chief financial officer needs to have that information.
For how long have I used the solution?
I have been working with Microsoft Power Apps since 2018.
What do I think about the stability of the solution?
Microsoft Power Apps is definitely stable. It is as stable as SharePoint and this app model has been in place since 2013. Essentially, it requires you to put code onto a SharePoint site which is not executed there, but rather on a client or on specific workflow codes, which are client. If code executions are well work-flowed, it is capable of saving your script and of the global resources. That capability to take off where you left off, including external resources, is a great strength.
What do I think about the scalability of the solution?
Microsoft Power Apps is scalable. SharePoint is a farm. It is a big forest of machines interconnected by a messaging system, Windows Azure Service Bus. It can be understood as a telepathic network between the machines. As long as one machine is running, the system's running and as soon as more machines are adding the capabilities, the load is distributed automatically.
How are customer service and support?
Microsoft's technical support is at a high level.
Which solution did I use previously and why did I switch?
We did previously use a different Microsoft workflow operating system, but it was complicated to program and difficult to provide interactions with the users. All of that is much easier now that we use SharePoint platforms like Teams. Microsoft has the best of all worlds. I am confident that it will rock the market.
What's my experience with pricing, setup cost, and licensing?
I have an MSD end subscription; it's a flat rate subscription.
What other advice do I have?
My advice for anyone looking to implement Microsoft Power Apps is: please have a closer look at the Azure infrastructure and do not underestimate the complexity of Azure Active Directory and SharePoint. I recommend spending a week or so letting someone informed like me introduce you to the complexity of Azure Active Directory, SharePoint, and Windows Azure. Not having this information is like driving a car without having put oil into the motor and air into the tires. In other words, it would not be wise.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Founder & CEO at Logesys Solutoins India Pvt Ltd
Reliable and issue free with helpful technical support
Pros and Cons
- "The solution is stable and reliable."
- "We'd like to see more integration capabilities in the future."
What is our primary use case?
We use it as part of our analytics offering. We are basically into analytics. Maybe sometimes we use it to build small apps to instrument the research process. That's what we do.
What is most valuable?
I am from the sales side, so I really do not know the technical aspect of it.
It's my understanding that it has been issue-free.
We have pretty easy integration options.
Technical support is great.
The solution is stable and reliable.
The scalability is good.
What needs improvement?
I don't have any notes for improvement. It does what it says it does.
We'd like to see more integration capabilities in the future.
For how long have I used the solution?
We've been using the solution for about three years.
What do I think about the stability of the solution?
The solution works well. It's stable. the performance is good. there aren't bugs or glitches and it doesn't crash or freeze.
What do I think about the scalability of the solution?
We use it for a very specific purpose, and therefore scalability is not really a factor for us.
We have about ten clients using the solution currently.
How are customer service and support?
Technical support has been fine. We are satisfied with their level of service.
How was the initial setup?
We use the cloud version of the solution. There isn't an in-depth deployment process.
What about the implementation team?
We handle the projects and the implementation for our clients.
What's my experience with pricing, setup cost, and licensing?
I don't have any comments on the cost or licensing. It's fine. It's cheap compared to other RPA tools. It was about $40. There are people that are lower than that, however, they don't give you the features.
What other advice do I have?
We use a lot of Microsoft products. We use Microsoft Power BI, Power Platform, and Azure Patch Solutions.
I'm not sure which version of the solution we're using.
I'd recommend the solution to others.
I would rate the solution eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Consultant at Ernst & Young
Easy to set up, help automate processes, and has helpful technical support
Pros and Cons
- "The scalability is good."
- "The flexibility of the user interface could be better."
What is our primary use case?
With Power Apps, we create some of the collaboration forms for our employees to use during the pandemic. We can record our employees' status health daily, and start a database of the information. After that, we can track using Power BI if there are any symptoms or if the risk is low, high, or medium. We use it basically for self-declaration forms.
What is most valuable?
The solution offers good integration on the Microsoft Power platform. You can use and develop apps, local apps using Microsoft Power Apps. It helps automate processes. We can do the monitoring and tracking of the Power BI app in Microsoft.
It's very easy to set up.
The solution is stable.
The scalability is good.
What needs improvement?
The flexibility of the user interface could be better. Currently, they are using the Microsoft OMS, Management System. It would be ideal if we could customize the layout of the user interface.
For how long have I used the solution?
I've used this solution for one to three years.
What do I think about the stability of the solution?
The solution is very stable. We haven't dealt with bugs or glitches. It doesn't crash or freeze. It is reliable.
What do I think about the scalability of the solution?
You can easily scale the solution as needed.
We have 500 people that use the solution. We use it quite regularly. We do not, however, plan to expand usage at this time.
How are customer service and support?
Technical support has been good. They're also very supportive. When we have any problem or issue, we can reach out to them and they will reply.
How was the initial setup?
The initial setup is not complex or difficult. It's easy to set up. It's very straightforward.
It took us about four to five months to set everything up. The apps vary in how long it takes to develop and release them.
What about the implementation team?
We develop everything in-house. We handled the setup in-house as well. We didn't need any outside assistance.
What was our ROI?
We have not yet seen any ROI.
What's my experience with pricing, setup cost, and licensing?
I cannot speak to the exact pricing of the product. We are, however, heavily affiliated with Microsoft.
What other advice do I have?
We're users and Microsoft partners. We use a lot of Microsoft products.
It's my understanding that we are using the latest version of the solution.
I'd recommend the solution. Everyone would be able to use it as it is not overly technical.
I'd rate the solution eight out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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