We had a new requirement from a business in the clinical domain and the business wanted to identify risk at a study or site level. We created an application using PowerApps, which works well as we usually interact with the SQL Server on Azure.
Principal Software Engineer at Infosys BPM
Low-code, user-friendly, and simple to implement
Pros and Cons
- "It’s a stable product."
- "It is a really good tool; we can run programming knowledge, we can learn the PowerApps, we can interact with applications, and it is user-friendly so anyone can easily learn and work on this tool."
- "I’d need more time with it. As of now, I can’t think of an area for improvement."
What is our primary use case?
What is most valuable?
I did some POC for another application. We’re expecting we'll get it in a new project in the near future. It is a really good tool. We can run programming knowledge, we can learn the PowerApps and we can interact with applications.
It is user-friendly. Anyone can easily learn and work on this tool.
The solution is easy to implement.
It’s a stable product.
Not much coding is required.
What needs improvement?
I don’t have much hands-on experience with PowerApps. I’d need more time with it. As of now, I can’t think of an area for improvement.
For how long have I used the solution?
We did a POC with the solution. We’ve used it for the last 12 months.
Buyer's Guide
Microsoft Power Apps
March 2026
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What do I think about the stability of the solution?
It’s very stable. It’s reliable. There are no bugs or glitches. It doesn’t crash or freeze.
What do I think about the scalability of the solution?
I cannot speak to how scalable it would be. However, it may work best with a lesser amount of data.
We might have about 100 people on the solution.
Which solution did I use previously and why did I switch?
I don’t have any experience using any other tool.
How was the initial setup?
It’s straightforward to set up the solution. It’s not overly difficult or complex.
What about the implementation team?
We did the integration ourselves. We didn’t need the help of any consultants or integrators.
What's my experience with pricing, setup cost, and licensing?
I don’t have any details in relation to the pricing or licensing.
Which other solutions did I evaluate?
The tool was suggested to us, and we decided to try it. We did not evaluate other options.
What other advice do I have?
I’m not sure of the exact version number. However, we are using the latest version.
I’d recommend the solution to others.
I would rate the solution an eight out of ten. There may be other tools that are easier to work with. However, I’m not sure. In general, it works well, and we have been happy with it.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Sr. Technical Architect at a tech services company with 10,001+ employees
Integrates well, simple to install, but the workflow automation needs enrichment
Pros and Cons
- "It offers integration with several Microsoft products, including SharePoint and Outlook, in my opinion, is a huge plus."
- "It offers integration with several Microsoft products, including SharePoint and Outlook, in my opinion, is a huge plus."
- "In terms of workflow automation, I believe that capabilities for creating the entire business process are required, or, at the very least, the option to model the business process, define complex business events, handle them, and route them to appropriate business stakeholders."
- "In terms of workflow automation, I believe that capabilities for creating the entire business process are required, or, at the very least, the option to model the business process, define complex business events, handle them, and route them to appropriate business stakeholders."
What is our primary use case?
We use Microsoft PowerApps for very small use cases. For example, conducting internal surveys, or say some of the key business stakeholders want day-to-day reporting. Using PowerApps, we are creating such reports for those executives.
We connected PowerApps to the relational database, which generates the report.
Also for contract review and approval of these types of use cases. Those are, in my opinion, very simple use cases. There are no complex rules or decision-making processes, which is why PowerApps was designed.
What is most valuable?
It offers integration with several Microsoft products, including SharePoint and Outlook, in my opinion, is a huge plus.
It can also integrate with Microsoft SQL servers, which makes it easy, and you can send reports and create business applications from it.
What needs improvement?
In terms of workflow automation, I believe that capabilities for creating the entire business process are required, or, at the very least, the option to model the business process, define complex business events, handle them, and route them to appropriate business stakeholders.
Those, I believe, are the critical areas that require improvement.
For the time being, it is only an application development platform. I am not counting a business processing management platform, only working on capabilities with business process management.
What do I think about the stability of the solution?
It is extremely stable.
The apps that we created were not particularly complex. We did not thoroughly test PowerApps to determine their true capabilities. It was similar to tactical applications built as part of the POC to ensure what capabilities of the PowerApps could be used.
It was not used for any critical business application.
What do I think about the scalability of the solution?
I believe it should be scalable.
However, in our organization, we only have approximately 15 to 20 people who are currently using it.
How was the initial setup?
The initial setup is straightforward. It does not take long.
Maintenance is minimal. It is only one or two people who keep it running.
What other advice do I have?
I believe it simply depends on the complexity of the business process. If you are serious about implementing a complex business process, I believe you should use a platform like Appian or Pega.
In terms of low code automation, I believe those two platforms are quite mature. They also develop capabilities such as robotic process automation and process mining. That's where the most value is because business users don't just want one thing; they want several things at the same time.
I believe it is preferable to use a platform that is robust in nature. Appian and Pega, in my opinion, would be better for them. However, if you only have a simple application that does not require much scaling, I believe you can use PowerApps, such as a simple three or four screens or forms. That should suffice for Microsoft PowerApps, in my opinion.
We are Microsoft partners and resellers.
I would rate Microsoft PowerApps a seven out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Buyer's Guide
Microsoft Power Apps
March 2026
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Data Engineer at NTT Security
Great for making apps quickly, has helpful support, and integrates with Power BI
Pros and Cons
- "I like the galleries, which are really powerful."
- "In terms of ROI, if you look at the cost of building an app, the coding costs would be much higher without this solution, and you can save months of development time and the money needed to deploy the solution, so in that sense, the ROI is awesome."
- "In my experience, the solution's deployment can be tricky."
- "In my experience, the solution's deployment can be tricky."
What is our primary use case?
The solution is for rapid application development software.
There is a specific environment, in part a platform of PowerApps, in which you can just deploy the solutions and then you share the link with the users and they are able to open them using iPads or mobile devices, or even a computer.
We have been working to build a maintenance events app for assets, it's an app to manage and show all the assets that have been working or down for maintenance in an operation, inside one bigger mining company. They have many trucks and many other, let's say, machines in the operation and sometimes they have to put these machines just through a maintenance mode, to see what's happening, or to change some part specifically, or even if the machine is having some kind of issue. That's due to the fact that if it's down, they have to manage how long it's down and what was the part that was the issue, the cause of the issue. They have to change the parts and everything's very costly in terms of money for the company when we have one specific asset that's down.
Previously, they were using a board in a room, just to manage all these statuses. Instead of this, now we have one specific app that is working in live modes in almost real-time. Just getting the data from the services and showing it on a big board in PowerApps can show what's happened, what's the status, and what's the reason for the issue. This app allows for adding some comments. It's a collaborative app where many people can just go there and add comments and notes about what's happening with the machine.
What is most valuable?
There are many things there that I like about the solution. I like the galleries, which are really powerful. I like the way that we can build forms very quickly.
In terms of timing to develop, PowerApps is very fast. We can integrate with Power BI. You can just show the Power BI report embedded in PowerApps, and it works really nicely.
What needs improvement?
In my experience, the solution's deployment can be tricky.
In my experience, it was not good as it was giving errors around the tables and I couldn't find what was happening. I had to break it down into different solutions - one solution containing all the tables and the second solution containing the application, plus the power domain that I had for this particular application. It's something that's not good, in terms of the way that things work.
When I added Power Automate into the solution, for some reason it disappeared from my Power Automate page, as it was added inside the solution. It was very, very weird. It may be a bug.
There's a primary interface and integration feature and we build some HL processes there. However, suddenly after adding this part, and automating the solution to deploy it, it was just not available for me anymore and I had to go inside the solution and open the MS files from there instead of the usual place where all the Power Automates are created. It was like a bug and also. In terms of the issues that I have with the solution feature inside PowerApps, I didn't like it. I've seen this too complicated. It's something that Microsoft has to improve.
The speed and performance could be better. PowerApps sometimes gets stuck, gets slow and I don't have any reason for why it's happening. Suddenly you are trying to see the rows on your screen and you just have a wait to get the results back, then there's nothing happening. These things look like an environmental issue, however, I don't know if it's something about the localization or something else.
We'd like our option in terms of licensing that can be paid by the app and not by users. That could be something good. Just the way that they charge the license, it's too much. There are not many options. They could give a little bit more flexibility to choose in terms of options for a license.
For how long have I used the solution?
I've used the solution for six months.
What do I think about the stability of the solution?
It's stable, however, sometimes it is slow.
There are no issues about the connection falling. Just, when you are using it, suddenly the page is broken. There is no issue yet, sometimes it gets a little bit frozen and you're waiting a little bit more time to gather results. The table is not a big table with many, many rows, so why is it taking so long, so much time to get the answer back from the app? That's the main issue. There's a performance problem. It's not a stability question.
What do I think about the scalability of the solution?
It's scalable if we're talking about the database, about data warehouse, however, not about PowerApps. PowerApps is not scalable. It's scalable, in the sense that the app you can share for many users, however, you have to pay by user. Scalability isn't really applicable.
We're still not running it fully. We're just prepared to start testing.
How are customer service and support?
We've dealt with technical support in the past.
We had some little situations where we couldn't get the help as we needed, however, that was a limitation in the tool - it was not an issue with them.
For the most part, they are really good.
How would you rate customer service and support?
Positive
How was the initial setup?
IN terms of the initial setup, we have to choose which kind of approach we are going to use in PowerApps, as PowerApps has different strings. You can choose PowerApps Canvas, or you can choose a driving app, and that's a little bit different. In my case, I chose a PowerApps combo as I needed a little bit more in terms of flexibility and in terms of how I build this topic they screen.
In terms of the development, it's quick, really it's quick, however, it's not the fastest way to develop and there are some other solutions in the market that are faster in some ways. In terms of deployment, in my experience, when you're going to deploy perhaps an application, you have to build a solution and a solution and it's a little bit tricky. You have to add all the components to the solution and, after that, you have to export the solution and import the solution into the production environment. We have an environment for development and a second environment for production.
The application is deployed, however, it's not in use yet. They are just preparing to start testing the application and once they finalize the test, the app is going to go live.
After I passed over all these little issues that I had, it was quick to deploy. It was just a question of minutes. When we export the solution and import the solution back, it's easy. However, all the processes to be able to finally get over these issues and everything, it took me four weeks just to realize what was going on and handle it.
What about the implementation team?
I was the one that deployed the solution.
What was our ROI?
In terms of ROI, I didn't see any. However, if you look at the cost of building an app, the coding costs would be much higher without this solution. You can save months of development time and the money needed to deploy the solution. In that sense, the ROI is awesome.
What's my experience with pricing, setup cost, and licensing?
The licensing is restrictive and can get expensive as you have to pay per user, not per app. It's a range of users. For example, if you go above 50 users, you need to pay more.
If you compare it with competitors like Google, they are more expensive than Google. Google has another option that's a PowerApps competitor called AppSheets and AppSheets is cheaper than PowerApps.
What other advice do I have?
We are Microsoft partners.
I'm using the latest version of the solution.
I'd rate the solution eight out of ten.
There are some things that need improvement in some ways to make the tool better. However, it's very powerful and it's very fast to deploy something. It's great.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Deputy Manager at Ernst & Young
Easy to use and set up with great automation capabilities
Pros and Cons
- "It is easy to design automation processes."
- "Power Apps is one of the solutions that we mostly use in our company to automate processes, and we also have several clients who use it to automate SAP processes, which is the most critical business function in clients' core mission."
- "We'd like more features and less to no coding."
- "We'd like more features and less to no coding."
What is our primary use case?
We use the solution to integrate with enterprise solutions like SAP and other enterprise solutions. It's highly integrated and highly secured.
How has it helped my organization?
Externally or internally, we have several business processes that need to be automated. We write evaluations and also evaluate business procedures to see how they can be simplified. Power Apps is one of the solutions that we mostly use in our company to automate processes. We also have several clients who use it to automate SAP processes. This is the most critical business function in clients' core mission.
What is most valuable?
It's easy to use. We create great user experiences.
The track-to-use function is great.
It is easy to design automation processes.
The initial setup is mostly pretty simple.
Users don't have to have any technical competence in order to begin creating automation.
What needs improvement?
We'd like to have access to previewed content and preset options. If we could preview content for specific software, that would be ideal.
The user experience could continue to be improved upon.
We'd like more features and less to no coding.
For how long have I used the solution?
I've been using the solution for three to four months.
What do I think about the stability of the solution?
It is s stable product and I have found the performance and reliability to be good. It doesn't crash or freeze.
What do I think about the scalability of the solution?
The solution is scalable. It's also adjustable.
We have around 200 people using the product.
We do plan to increase usage.
How are customer service and support?
The product is fully supported by Microsoft. We have a ticket for tracking issues. There's also a community around it that can assist. They are quite responsive.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We've also used Blue Prism and UiPath. Since most of the automation processes are based on Microsoft technology like Excel and other Microsoft-related solutions, and Power Apps is based on Microsoft technology and is highly integrated with those solutions, it made sense to switch.
How was the initial setup?
It's a stand-alone solution and uses connectivity to the software we want to automate. It's not hard to set up or to start automating things.
I'd rate the solution a four out of five in terms of ease of setup. It's not overly difficult.
We were able to deploy the product in about a week.
We have 50 to 100 people maintaining the solution.
What about the implementation team?
I handled the implementation myself as I started out using it for testing purposes. I did not have outside assistance.
What's my experience with pricing, setup cost, and licensing?
I don't handle the licensing aspect of the solution. It's handled by another team.
It's my understanding we pay around $150 to $200 USD per user.
What other advice do I have?
We're using the latest version of the solution.
I'd recommend the solution. It works so well with other Microsoft solutions. It also could reduce the workforce and release employees from redundant daily tasks.
I'd rate the solution eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Power Platform Advisor and Head of Power Platform Team at Orbis AG
Reasonably priced with great features and helpful support
Pros and Cons
- "It uses a lot of AI, which is helpful, especially during the setup process."
- "I would like to see more improvement, for example, in direct collaboration."
What is our primary use case?
I use it for internal purposes and also to advise our customers.
What is most valuable?
Everything that includes PowerApps is very interesting, especially the late editions in direction and mixed reality.
The way you create applications and the nature of language processing are great. The ideas feature that has been added lately has been wonderful. All these types of additions are really cool.
It's a stable product.
It uses a lot of AI, which is helpful, especially during the setup process.
The pricing is reasonable.
Technical support is good.
What needs improvement?
I'm looking forward to further improvements of what you can do with mixed reality capabilities.
I would like to see more improvement, for example, in direct collaboration. There is something currently, however, it's still on a preview mode. I'd like to see more.
What I'd also like to see is to be able to use, for example, another tool for sketching mock-ups or the design of the applications and being able to transport the sketches directly into, let's say, a PowerApps container so I can design the app somewhere else, and then I can transport everything in PowerApps designer, and I can get started with inserting logic in the mock-ups that I have already designed somewhere else. This is something that I'd really like to see in PowerApps.
The experience could be a bit better improved and be consistent throughout all parts that form components. For example, the same experience we have in PowerApps is something that should also be in other PowerApps platform products.
In general, the environments in the workspaces are a bit faster than in the cloud.
For how long have I used the solution?
I've been sung the solution for two to three years.
What do I think about the stability of the solution?
It's a stable product.
What do I think about the scalability of the solution?
We have 200 to 300 people using the solution currently.
How are customer service and support?
Technical support depends on what channels you communicate through, however, largely, we are satisfied.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
This is the first general code solution I'm using.
How was the initial setup?
The initial setup is AI-infused. If you start working on an application, AI works for you in the background and tries to provision everything you need. I would like it to be a bit faster. Sometimes the designer just breaks and you get an error notification.
What was our ROI?
I've seen ROI and I would rate ROI at three and a half out of five, however, I would like for Microsoft to think of ways where we as partners are better supported to have a higher return on investment.
What's my experience with pricing, setup cost, and licensing?
The cost is fair, based on everything you get. I'd rate it at a four out of five as I see that the customers raise constraints. They sort of say it's a bit expensive. I don't know how expensive the other platforms are, however, from what I heard, it's a fair price for PowerApps considering what it comes with.
Which other solutions did I evaluate?
We did not evaluate other options. We are a Microsoft gold partner and for us, the journey was set as we were using Dynamics 365 CRM systems, which basically had PowerApps. It was pretty clear from the outset that we were going in the direction of PowerApps.
What other advice do I have?
I'm a team lead for the PowerApps platform in general and PowerApps is the product of the platform. I'm not sure which version of the solution we're using.
I'd advise others to start with a short hands-on evaluation so that you understand what it looks like when you create on the platform. That will give you a feeling about the components. You get a feeling about what the platform offers and can build slowly up from there. The best way would be perhaps to seek support in the beginning, for example, from partners. If you decide that PowerApps is the way, then consider governance from the beginning on.
There's always room for improvement, however, I would rate the solution an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Director at a tech consulting company with 10,001+ employees
Scalable platform with a simple setup process
Pros and Cons
- "The platform has valuable features for opportunity and finance management. It has all the essential features for customer service."
- "It would be beneficial to have a feature that allows users to split the opportunity into separate logs for each product."
What is our primary use case?
We use the product for sales and customer service features.
What is most valuable?
The platform has valuable features for opportunity and finance management. It has all the essential features for customer service.
What needs improvement?
Sometimes, the opportunity includes two products, and the outcome for each product is different. It would be beneficial to have a feature that allows users to split the opportunity into separate logs for each product.
For how long have I used the solution?
We have been using Microsoft Power Apps for more than 15 years.
What do I think about the stability of the solution?
We never encountered system downtime issues.
What do I think about the scalability of the solution?
It is a scalable platform.
How are customer service and support?
We contacted the technical support services in case of functionality unavailability during the trial version phases.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We used Microsoft 365 Dynamics CRM earlier. Later, we switched to Microsoft Power Apps for faster speed and availability of on-cloud infrastructure.
How was the initial setup?
The initial process is simple. We need to create a trial and start working. It takes half an hour to complete. Later, we can purchase the licenses further.
What's my experience with pricing, setup cost, and licensing?
The product is inexpensive. I rate its pricing a three to four out of ten.
Which other solutions did I evaluate?
We evaluated ServiceNow. We decided to use Microsoft Power Apps, as we already used the Microsoft platform. It was easier to onboard the product into a trial environment, and premium support was also available.
What other advice do I have?
I rate Microsoft Power Apps a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
Head of Software Engineering Department at a tech services company with 51-200 employees
A good data development and connectivity tool, that would benefit from a longer period of availability for historical data
Pros and Cons
- "We like that this solution allows us to fully define our test environments, and link them using different code. This means we can do different tests, but with one basic structure, and then export the data and use it in other platforms."
- "We would like to see the period for viewing executions within this solution to be extended beyond its current limit of 28 days. We would prefer to be able to offer our customers an infinite amount of history to search."
What is our primary use case?
We use this solution to integrate our apps, and send processed data via the different connectors it provides.
How has it helped my organization?
This solution has allowed us to offer our customers to integrate with our platform platform to send documents, and for them to be processed with a digital key network solution, without having to use the platform directly.
What is most valuable?
We like that this solution allows us to fully define our test environments, and link them using different code. This means we can do different tests, but with one basic structure, and then export the data and use it in other platforms.
What needs improvement?
We would like to see the period for viewing executions within this solution to be extended beyond its current limit of 28 days. We would prefer to be able to offer our customers an infinite amount of history to search.
For how long have I used the solution?
We have been using this solution for nearly a year.
What do I think about the stability of the solution?
We have found this to be a generally stable solution, and have only experienced issues when there are a large amount of registers involved.
What do I think about the scalability of the solution?
This is a very scalable solution.
Which solution did I use previously and why did I switch?
We did not previously have a single solution, but instead we used a component that worked using Java. We switched to this software because it was less complex to maintain.
How was the initial setup?
The initial set up of this solution is fairly straightforward.
What about the implementation team?
We implemented this solution using our in-house team.
What's my experience with pricing, setup cost, and licensing?
We would advise organizations that this solution has a high-price point. However, the cost is justified for how comprehensive the package is, and all components of the solution are available under the standard license plan; there are no hidden costs involved.
What other advice do I have?
We would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
Architect/Manager at Deloitte
Custom app building solution used for workflow automation that offers free licences for POCs
Pros and Cons
- "Power Automate has been the most valuable feature."
- "The set up of the solution could be simpler."
What is our primary use case?
We use this solution for workflow automation.
What is most valuable?
Power Automate has been the most valuable feature.
What needs improvement?
The set up of the solution could be simpler.
For how long have I used the solution?
We have been using this solution for three years.
What do I think about the stability of the solution?
I would rate the stability of this solution an eight out of ten.
How are customer service and support?
The customer support for this solution could be faster.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is fairly straightforward. I would rate it a seven out of ten.
The whole life cycle takes two months to develop, test, implement and deploy.
What's my experience with pricing, setup cost, and licensing?
It is possible to make use of free licences for the sake of a POC.
What other advice do I have?
Overall, I would rate this solution an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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