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reviewer1767510 - PeerSpot reviewer
Project Manager at a tech company with 5,001-10,000 employees
Real User
Jan 29, 2022
Incredible community support, easy to use, and easy to set up
Pros and Cons
  • "It is easy to use."
  • "Most of my training for what I do has been by watching or learning in the community. There needs to be better training on either one of these."

What is our primary use case?

We're using it for our business processes. We have applications for expenditure requests, travel requests, and accident reporting.

I am using the latest version of the solution.

What is most valuable?

It is easy to use.

What needs improvement?

Most of my training for what I do has been by watching or learning in the community. There needs to be better training on either one of these. 

For how long have I used the solution?

We started implementing it in February 2020.

Buyer's Guide
Microsoft Power Apps
January 2026
Learn what your peers think about Microsoft Power Apps. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
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What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is scalable. About 150 to 200 people are using it. 

In terms of our plans to increase its usage, I'm moving to a different department and starting over. We might be scaling up in my new department. In the current department, they still need to figure out what they're trying to do.

How are customer service and support?

If I'm dealing with the community, technical support is incredible.

Which solution did I use previously and why did I switch?

We were paper-based before switching to PowerApps.

How was the initial setup?

It was easy. We started in February, and everything had to be up and running in March because of the pandemic of 2020.

What about the implementation team?

I did it, and there was no reseller. We're a university, and the university was not going to pay for us to have this deployed by an outside partner.

I also take care of its maintenance.

What's my experience with pricing, setup cost, and licensing?

I don't have that information. We work with a procurement office that deploys it for our university.

Which other solutions did I evaluate?

We looked at ServiceNow because some of the departments in our organization were using ServiceNow.

What other advice do I have?

Deployment has to be supported from the top down because if you're trying to get things supported from the bottom up, you run into a lot of interference. This has not been the easiest.

PowerApps is incredible, so I would give it a nine out of 10.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Jaime López - PeerSpot reviewer
Solution Architect at a tech vendor with 10,001+ employees
MSP
Jan 11, 2022
I like how fast you can develop an application and put it into production
Pros and Cons
  • "I like how fast I can develop an application and put it in production with PowerApps. I think the integration is also excellent. The platforms is growing, so they are constantly adding more connectors on all these things."
  • "Microsoft could streamline monitoring and management. In addition, it should be easier to put the solution in different environments. For example, you should be able to move from a dev environment to a production environment seamlessly."

What is our primary use case?

I belong to a consulting company that develops applications using PowerApps.

What is most valuable?

I like how fast I can develop an application and put it in production with PowerApps. I think the integration is also excellent. The platforms is growing, so they are constantly adding more connectors on all these things.

What needs improvement?

I would like it if PowerApps stored the code differently. For example, it would be nice if it were held in our GitHub repo or some other place, and we could version it to evolve it more easily. Another thing I'd like to see is more collaborative features so that more than one person could develop several things in PowerApps at once. For example, you could have creative technologies doing stuff for the visual design while the developers are doing the different things that they have to do to make the application run.

Microsoft could streamline monitoring and management. In addition, it should be easier to put the solution in different environments. For example, you should be able to move from a dev environment to a production environment seamlessly. 

For how long have I used the solution?

We've been using PowerApps for three years give or take. 

What do I think about the stability of the solution?

PowerApps is totally stable. 

What do I think about the scalability of the solution?

I don't have so much experience at this point, but I don't think we can do much about its scalability. I believe it scales by itself, but we cannot modify many properties or configurations to allow that. We are a multinational that operates globally, but I work at a regional office in Iberia. There are 700 people working in the company here in our region, but my company has around 20,000 employees globally.

How was the initial setup?

Setting up PowerApps is easy, and I can do it by myself.

What other advice do I have?

I rate PowerApps eight out of 10. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
Buyer's Guide
Microsoft Power Apps
January 2026
Learn what your peers think about Microsoft Power Apps. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,114 professionals have used our research since 2012.
Senior Programmer Analyst at a government with 1,001-5,000 employees
Real User
Dec 30, 2020
Great cloud aspects and good integration potential but does work differently on different types of devices
Pros and Cons
  • "The cloud aspect has been great. We don't have to do a lot of research in order to begin integrations. It's so easy to integrate with other solutions."
  • "We're not in production yet, so we're still working through some issues."

What is our primary use case?

We're not in production yet. We're still very much in the early stages of this solution.

What is most valuable?

The cloud aspect has been great. We don't have to do a lot of research in order to begin integrations. It's so easy to integrate with other solutions.

The solution works well with Microsoft Teams. We used to use Skype for Business, and now we rely on Microsoft Teams Enterprise E5. 

There's great integration with Dynamics 365, Office 365, and more. It's great that everything is easily connected.

We can use the solution from cell phones, tablets, or computers. It works on every platform and in every environment. 

What needs improvement?

The solution does work a bit differently on cell phones and tablets.

We still have information on our SQL server and we need to migrate things over. The timing of doing that is going to be a little tight.

We're not in production yet, so we're still working through some issues. However, by the time we are in production, I'm confident this solution will be ready.

For how long have I used the solution?

I've been working with the solution for about six months at this point.

What do I think about the stability of the solution?

The stability of the solution is quite good. Of course, if we run into any issues, technical support is right there to help us, and they are very helpful.

What do I think about the scalability of the solution?

We have more than 1,500 users in our organization. There are other users that will also be able to access the solution from the outside. With this particular solution, in terms of maintenance and direct work on it, we started off as a team of four, however, now we are a team of ten. We needed some more people to maintain the surrounding software. However, overall, it's been good.

We're not a small organization. We're pretty big. It's easier to focus on smaller projects rather than trying to implement something that's large scale.

How are customer service and technical support?

We've found the technical support to be very good. They are always right there, ready to assist. We can open tickets 24 hours a day. If they are critical, they are dealt with quickly.

How was the initial setup?

Our company is quite large. With 1,500 or so people, changes take a while to implement. It's not like a small organization where you can do everything quickly. You need to make sure people know how to use it.

In general, the full deployment took a few months.

What's my experience with pricing, setup cost, and licensing?

I don't have too much information on licensing It is likely per application we use, or per machine. I don't deal directly with billing and therefore don't have the exact pricing.

What other advice do I have?

We have a very good and very close relationship with Microsoft.

I started working more on PowerApps as we were making a comparison with Salesforce. We decided on PowerApps mostly due to the fact that Salesforce would not work. 

We have to maintain our current environment, so at some point, it's not that we are 100% in these new tools. Right now we have more than 60% of our time in these new tools and try to not develop any coding. We do make some code in JavaScript, however, it isn't too much.

It's a good solution. There is some coding needed for customization aspects, however, it's a pretty solid product.

There's still a lot that I need to learn about the solution. Therefore, currently, I'd rate it at a seven out of ten. We're not in production yet, and therefore it's hard to gauge many aspects of the solution.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2302872 - PeerSpot reviewer
Director at a tech consulting company with 10,001+ employees
Real User
Nov 28, 2023
Scalable platform with a simple setup process
Pros and Cons
  • "The platform has valuable features for opportunity and finance management. It has all the essential features for customer service."
  • "It would be beneficial to have a feature that allows users to split the opportunity into separate logs for each product."

What is our primary use case?

We use the product for sales and customer service features.

What is most valuable?

The platform has valuable features for opportunity and finance management. It has all the essential features for customer service.

What needs improvement?

Sometimes, the opportunity includes two products, and the outcome for each product is different. It would be beneficial to have a feature that allows users to split the opportunity into separate logs for each product.

For how long have I used the solution?

We have been using Microsoft Power Apps for more than 15 years.

What do I think about the stability of the solution?

We never encountered system downtime issues.

What do I think about the scalability of the solution?

It is a scalable platform.

How are customer service and support?

We contacted the technical support services in case of functionality unavailability during the trial version phases.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We used Microsoft 365 Dynamics CRM earlier. Later, we switched to Microsoft Power Apps for faster speed and availability of on-cloud infrastructure.

How was the initial setup?

The initial process is simple. We need to create a trial and start working. It takes half an hour to complete. Later, we can purchase the licenses further.

What's my experience with pricing, setup cost, and licensing?

The product is inexpensive. I rate its pricing a three to four out of ten.

Which other solutions did I evaluate?

We evaluated ServiceNow. We decided to use Microsoft Power Apps, as we already used the Microsoft platform. It was easier to onboard the product into a trial environment, and premium support was also available.

What other advice do I have?

I rate Microsoft Power Apps a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
Hardland Moncayo - PeerSpot reviewer
Head of Software Engineering Department at a tech services company with 51-200 employees
Real User
Jan 20, 2023
A good data development and connectivity tool, that would benefit from a longer period of availability for historical data
Pros and Cons
  • "We like that this solution allows us to fully define our test environments, and link them using different code. This means we can do different tests, but with one basic structure, and then export the data and use it in other platforms."
  • "We would like to see the period for viewing executions within this solution to be extended beyond its current limit of 28 days. We would prefer to be able to offer our customers an infinite amount of history to search."

What is our primary use case?

We use this solution to integrate our apps, and send processed data via the different connectors it provides.

How has it helped my organization?

This solution has allowed us to offer our customers to integrate with our platform platform to send documents, and for them to be processed with a digital key network solution, without having to use the platform directly.

What is most valuable?

We like that this solution allows us to fully define our test environments, and link them using different code. This means we can do different tests, but with one basic structure, and then export the data and use it in other platforms.

What needs improvement?

We would like to see the period for viewing executions within this solution to be extended beyond its current limit of 28 days.  We would prefer to be able to offer our customers an infinite amount of history to search.

For how long have I used the solution?

We have been using this solution for nearly a year.

What do I think about the stability of the solution?

We have found this to be a generally stable solution, and have only experienced issues when there are a large amount of registers involved.

What do I think about the scalability of the solution?

This is a very scalable solution.

Which solution did I use previously and why did I switch?

We did not previously have a single solution, but instead we used a component that worked using Java.  We switched to this software because it was less complex to maintain.

How was the initial setup?

The initial set up of this solution is fairly straightforward.

What about the implementation team?

We implemented this solution using our in-house team.

What's my experience with pricing, setup cost, and licensing?

We would advise organizations that this solution has a high-price point. However, the cost is justified for how comprehensive the package is, and all components of the solution are available under the standard license plan; there are no hidden costs involved.

What other advice do I have?

We would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
Divakar Sarma - PeerSpot reviewer
Architect/Manager at a computer software company with 10,001+ employees
Real User
Dec 10, 2022
Custom app building solution used for workflow automation that offers free licences for POCs
Pros and Cons
  • "Power Automate has been the most valuable feature."
  • "The set up of the solution could be simpler."

What is our primary use case?

We use this solution for workflow automation.

What is most valuable?

Power Automate has been the most valuable feature. 

What needs improvement?

The set up of the solution could be simpler. 

For how long have I used the solution?

We have been using this solution for three years. 

What do I think about the stability of the solution?

I would rate the stability of this solution an eight out of ten. 

How are customer service and support?

The customer support for this solution could be faster. 

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is fairly straightforward. I would rate it a seven out of ten. 

The whole life cycle takes two months to develop, test, implement and deploy.

What's my experience with pricing, setup cost, and licensing?

It is possible to make use of free licences for the sake of a POC. 

What other advice do I have?

Overall, I would rate this solution an eight out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
MichaelSoliman - PeerSpot reviewer
Owner at a tech services company with 1-10 employees
Real User
Top 5Leaderboard
Nov 28, 2022
Makes client communication easy; high level of tech support
Pros and Cons
  • "The most valuable feature is the completeness of the concept. It is not restricted by where you are allowed to use it and that is its greatest strength."
  • "There is room for improvement in error handling and debugging."

What is our primary use case?

My primary use case for Microsoft Power Apps are mostly demos for my customers and in trainings. I am a Microsoft Registered Trainer.

What is most valuable?

The most valuable feature is the completeness of the concept. It is not restricted by where you are allowed to use it and that is its greatest strength.

What needs improvement?

There is room for improvement in error handling and debugging. I would appreciate it if Microsoft created something like the social network graphs Facebook sometimes shows you (potential connections). It would be great for Microsoft to take a similar point of view regarding the data and data flow in Power Apps. It would help us see which field is changing and which is influencing the follow-up field or display or workflow, etc.

As a chief financial officer, I would like to see the mark of chain retracement and where the money flows. Imagine dropping a little drop of ink onto a handkerchief and seeing the ink sucked into the fibers of the handkerchief and distributing itself. Similar things happen to money if you put it into a small market and a chief financial officer needs to have that information. 

For how long have I used the solution?

I have been working with Microsoft Power Apps since 2018. 

What do I think about the stability of the solution?

Microsoft Power Apps is definitely stable. It is as stable as SharePoint and this app model has been in place since 2013. Essentially, it requires you to put code onto a SharePoint site which is not executed there, but rather on a client or on specific workflow codes, which are client. If code executions are well work-flowed, it is capable of saving your script and of the global resources. That capability to take off where you left off, including external resources, is a great strength.

What do I think about the scalability of the solution?

Microsoft Power Apps is scalable. SharePoint is a farm. It is a big forest of machines interconnected by a messaging system, Windows Azure Service Bus. It can be understood as a telepathic network between the machines. As long as one machine is running, the system's running and as soon as more machines are adding the capabilities, the load is distributed automatically.

How are customer service and support?

Microsoft's technical support is at a high level. 

Which solution did I use previously and why did I switch?

We did previously use a different Microsoft workflow operating system, but it was complicated to program and difficult to provide interactions with the users. All of that is much easier now that we use SharePoint platforms like Teams. Microsoft has the best of all worlds. I am confident that it will rock the market.

What's my experience with pricing, setup cost, and licensing?

I have an MSD end subscription; it's a flat rate subscription.

What other advice do I have?

My advice for anyone looking to implement Microsoft Power Apps is: please have a closer look at the Azure infrastructure and do not underestimate the complexity of Azure Active Directory and SharePoint. I recommend spending a week or so letting someone informed like me introduce you to the complexity of Azure Active Directory, SharePoint, and Windows Azure. Not having this information is like driving a car without having put oil into the motor and air into the tires. In other words, it would not be wise.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1551780 - PeerSpot reviewer
IT Analyst at a tech services company with 10,001+ employees
Real User
Aug 24, 2022
Application helps access data from different sources, but the solution is not responsive in its nature
Pros and Cons
  • "It allows us to provide all the information in one single place."
  • "Microsoft PowerApps is not responsive in nature."

What is our primary use case?

We use Microsoft PowerApps for the typical use cases including website creation and a work portal, covering all the operations involving the manufacturing side of my customers.

There are three app-building interfaces available in PowerApps. Canvas is model-driven. Power Pages, which was Power Portal, which has more low-code, no-code capabilities and makes web design easy for the everyday user to create a website. Lastly, Power BI reports, or Microsoft DataWorks, which we have integrated with our data provide us the option to work collaboratively.

How has it helped my organization?

Most of the people in our organization using this solution are business people. They are not experts in technology and are not familiar with how to use the application. They use Excel and other documents to collaborate. Moving Excel to the application helps them access different data sources. It allows us to provide all the information in one single place. Everyone can view the data based on their role or access level.

What is most valuable?

The most valuable feature of Microsoft PowerApps is the ease of use to create an application. For example, if you use the Canvas app, there is a feature that you can upload an image, and it will easily identify it and convert it into the application.

The solution is convenient for using Power Effects so we can write customized business logic.

What needs improvement?

Microsoft PowerApps is not responsive in nature. For us to make an application responsive, it requires some effort. We need to work with CSS, HTML5, or JavaScript.

I would also like to see improvements made to the integration with other data sources, including Azure Databricks or Spark. When we connect from DataWorks, CDS, SharePoint, or OneDrive where the actual Excel file is kept, it is easy. However, if we connect with other data sources, we need to do a no-data filter, particularly when there are in-built integrations available. 

Out-of-the-box connectors, like dataflow, would help to load the data from those data sources into CDS.

For future releases, Microsoft PowerApps should add more templates that help bring more experiences to the websites.

For how long have I used the solution?

I work as an IT analyst. I have been using Microsoft PowerApps for two years.

What do I think about the scalability of the solution?

In our organization, PowerApps is used by program managers, IT engineers, IT analysts, assistant consultants, and delivery partners.

How was the initial setup?

The initial setup of Microsoft PowerApps is straightforward. 

For deployment, we use the ALM CoE kit, and GitHub through the pipeline. It is done through the team, creating a Dev environment for each pre-Dev and production environment. When we have completed testing and validation, we proceed with staging and then production.

We have not implemented using an automatic deployment through Azure Pipeline as there are a lot of bugs. We are still doing the implementation manually.

What about the implementation team?

Deployment is done by our customers' teams. They are handling the pipeline activities.

What was our ROI?

The ROI is always positive. Our customers who use this solution can quickly create and circulate through a group. For example, for an innovative idea, you can create an idea zone, QC, or something similar. You can create a form and circulate it via email through PowerApps.

What's my experience with pricing, setup cost, and licensing?

PowerApps has been adopted by all major partners and Microsoft is widely used. We use Microsoft Teams to collaborate. You need to have licenses. E1 plus Intune or E1 plus licenses is enough for everyone to use PowerApps as it's free, even if you are using data sources like SharePoint.

If you want to deploy something with RPA or Power Virtual Agents, you will need to think about the licensing model and the capabilities of the AI builder. AI can deploy the AML model, so you can use the capabilities, meaning you need the licensing.

Which other solutions did I evaluate?


What other advice do I have?

For an organization looking to implement Microsoft PowerApps, they should consider the timeframe required and the experience they would like. 

Responsiveness is a concern with PowerApps. If you want to build an application for your desktop, tablet, or mobile, the application needs to be responsive on all screens. PowerApps is not responsive to these requirements. If responsiveness is not a concern, then I recommend this solution.

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Download our free Microsoft Power Apps Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2026
Buyer's Guide
Download our free Microsoft Power Apps Report and get advice and tips from experienced pros sharing their opinions.