We have built a couple of apps ourselves, but mainly, we are building the apps for our customers.
Business Solutions Sales Manager at a computer software company with 11-50 employees
Has time-to-market efficiency and doesn't involve lengthy coding processes
What is our primary use case?
What is most valuable?
The best aspect of Microsoft Power Apps is its time-to-market efficiency. Unlike traditional programming, it doesn't involve lengthy coding processes, allowing for rapid deployment. You can input your requirements and get started without writing millions of lines of code.
What needs improvement?
The product is expensive. It costs around 20 euros per month.
What do I think about the stability of the solution?
There is no stability concern from clients. It could be faster, but it's stable. When it is on your infrastructure, it takes more time to work than the public cloud.
Buyer's Guide
Microsoft Power Apps
January 2026
Learn what your peers think about Microsoft Power Apps. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.
How are customer service and support?
Microsoft support is not solving your problem. They're closing the ticket and telling you to open a new ticket. When you're writing back, they're not answering. When you are calling, they don't hear you. Microsoft support is the cheapest support.
How was the initial setup?
The initial setup is easy because you don't need to write a million lines of code.
What other advice do I have?
Microsoft Power Apps runs only on the cloud. There is no on-premise possibility to run it. You can run a connector connecting your on-prem infrastructure and the cloud. We are developing on Azure Active Directory. We're also using it because our clients also use Azure. We have big and small Azure clients. Everything is in the cloud.
If you have a Microsoft 365 subscription. You already have access to Power Apps. You can utilize pre-built apps and even create your own without needing additional data apps.
The solution is fast to adapt.
Overall, I rate the solution an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. customer/partner
Líder de producción at a comms service provider with 11-50 employees
Integrates quickly with our organization's existing systems
Pros and Cons
- "The solution integrates quickly with our organization's existing systems."
- "We're running a campaign to encourage users to utilize the Power Apps."
What is our primary use case?
We use the solution for collaboration modules within our company. For example, we use Power Apps to handle requests when investing in projects abroad and needing approval.
What is most valuable?
The solution integrates quickly with our organization's existing systems.
What needs improvement?
We're running a campaign to encourage users to utilize the Power Apps. This is particularly challenging as we incur licensing costs, and some individuals do not use the applications.
For how long have I used the solution?
I have been using Microsoft Power Apps for three years.
What do I think about the stability of the solution?
There were no stability issues.
What do I think about the scalability of the solution?
250 users are using this solution. We have some projects for next year that we will use to increase the usage of Power Apps.
How are customer service and support?
When we need support, Microsoft helps us immediately.
How would you rate customer service and support?
Positive
How was the initial setup?
Deployment is easy and takes three months to complete, depending on the project. When we start using their programming, they understand easily and faster.
What was our ROI?
The solution has increased productivity due to automation. We can automate and save 30% on costs. Power Apps allows us to allocate or invest time in other activities when the apps handle certain processes.
What's my experience with pricing, setup cost, and licensing?
The product is cheaper.
What other advice do I have?
The solution's maintenance is easy. It is easy to use, understand, and manage.
Overall, I rate the solution a ten out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Microsoft Power Apps
January 2026
Learn what your peers think about Microsoft Power Apps. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.
Business Analyst at a tech vendor with 10,001+ employees
A solution that helps its users with small and medium tasks involving the automation of processes
Pros and Cons
- "I would say that it's a very advanced product because it empowers people to do simple things, which previously may have required people to have some technical skills."
- "One area where the solution lacks is the limited size of the database it offers its users."
What is our primary use case?
We are a big global company that is involved in a large volume of setups involving Microsoft solutions like Power Apps, Power BI, and Power Automate for different environments across departments in organizations functioning at a global level. So we are involved in delivering services while focusing on the setup processes for different environments and departments. It helps the people at work since solutions like Power Apps and Power Automate function excellently.
What is most valuable?
I would say that it's a very advanced product because it empowers people to do simple things, which previously may have required people to have some technical skills. So, no matter which department or what technical skills a person possesses, it has become very easy to build or automate certain processes. In my company, we chose Microsoft Power Apps since it helps us with small and medium tasks like making certain processes, generating reports, and so on.
What needs improvement?
Though I don't remember enough details about the solution to comment on it, I think the solution does need to add some technical features to it since I remember that we had faced some gaps while trying to automate certain processes. One area where the solution lacks is the limited size of the database it offers its users. So, some businesses planning to scale up may face certain restrictions while using the solution. Microsoft Power Apps also needs to provide its users with certain specific connectors within the solution. I won't be aggressive enough to complain more about the solution since, in our company, we have a lot of specific handmade tools, and so we don't explicitly expect Microsoft to create specific connectors for Power Apps.
For how long have I used the solution?
I have experience with Microsoft Power Apps for three years. Also, I don't remember the solution's version since I used it six months ago.
What do I think about the stability of the solution?
The solution is generally stable, but some limitations, such as the embedded database usage limits, can impair its functionality.
What do I think about the scalability of the solution?
Since my previous company had a specific license agreement with Microsoft, the solution was scalable. The solution allowed for adding new licenses to the company on demand through a step-by-step procedure. This task was carried out during the first stage of the solution's deployment process after we discovered the need for additional licenses.
So, around 65,000 employees were using the solution in the environment flawlessly. Also, my previous company had plans to increase the number of users. The company had decided that since the platform was an excellent one, it should predominantly be used for small and medium processes. Management was planning to scale it up and was waiting for Microsoft to provide a more powerful capacity solution at a time when the company had around 1,00,000 employees.
How are customer service and support?
Technicians from Microsoft visited our company and helped us sort out certain issues, specifically strategic issues.
Which solution did I use previously and why did I switch?
In our company, we were previously using Microsoft SharePoint Dev. We, later on, chose Microsoft Power Apps since it helps us automate small and medium processes.
How was the initial setup?
The initial setup process for the solution is not complex. So, the company had made arrangements to help us manage the initial kickoff and deployment processes. Since it may not be a very easy process, it is more or less a mediocre one.
Because there were a lot of employees in my previous organization, it took around one year for the deployment process to be completed. Taking into consideration the environment, the initial settings, and the need to take care of security, the entire deployment process would take around one year.
The deployment process was carried out in three stages. If we consider the deployment's first stage, it is free for one year, though I can't recollect it entirely. However, I can say that it was related to Microsoft Azure since it was about security involving steps like how to create the security levels and which levels one can create. So, this process was carried out to create, considering our structure, resources, strategies in the company, security, and environment. The second stage involved the creation of real environments and splitting environments, divisions, and departments. The third stage involved communication and promotion. We then created the specific site devoted to the tools in Power Apps before creating a knowledge base consisting of general articles, specific articles, and the general question and answer section.
What about the implementation team?
We sourced the solution's version for free projects from a company, and the company was really helpful.
Regarding deployment and maintenance, our company had technical resources, promotional resources, analytics, and so on. So, we had a big in-house team using all the available resources. So, around fifteen people in a team were looking at the implementation part of the solution. Also, our sales company had a team of ten members. In short, a significant number of resources were engaged in the solution's maintenance phases.
Which other solutions did I evaluate?
I had not participated in the evaluation process, and our management communicated with consultants and other resources to investigate solutions, after which they possibly chose Microsoft Power Apps.
What other advice do I have?
I would recommend those considering the solution give it a try. Our organization had some initial doubts, but after comparing it with other platforms in the market, we found it to be highly advanced. Additionally, since we have received excellent support from the vendors, we are confident they will not leave us to face any issues with the solution alone. Many consulting companies are also available to provide further assistance. These factors have made Power Apps and Power Automate popular. Owing to the solution's ability to solve a company's small and medium automated processes, I rate the overall solution an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Oracle eBS Solution Architect at a financial services firm with 10,001+ employees
Straightforward implementation, high level support, but stability could improve
Pros and Cons
- "Overall the solution is reliable."
- "The scalability of the solution could improve."
What is our primary use case?
We are using Microsoft Power Apps for data collection and processing for small intergroup business applications for our internal needs.
What is most valuable?
Overall the solution is reliable.
What needs improvement?
The scalability of the solution could improve.
For how long have I used the solution?
I have been using Microsoft Power Apps for approximately two years.
What do I think about the stability of the solution?
The stability of the solution has been good in our usage.
I rate the stability of Microsoft Power Apps a seven out of ten.
What do I think about the scalability of the solution?
We have approximately 1,000 people using the solution. There are some applications that we will increase the usage of. However, this depends on the use case.
The scalability of the solution depends on the use case of the application being used.
How are customer service and support?
We have a dedicated support team at Microsoft Power Apps for our needs.
Which solution did I use previously and why did I switch?
I previously used IBM Lotus.
How was the initial setup?
The initial setup of Microsoft Power Apps is straightforward. The implementation depends on the complexity of the application being deployed. It can range from one week to one month. I have not implemented an application that has taken longer than half a year.
What about the implementation team?
We have a team that does the implementation of the solution, such as a delivery manager.
What's my experience with pricing, setup cost, and licensing?
Our enterprise contract with Microsoft Power Apps includes the application feature platform in our subscription package, so we are not incurring any extra expenses. All of our other subscriptions are also part of our license agreement.
What other advice do I have?
I would recommend this platform to others if they have a dedicated internal team with the appropriate experience.
I rate Microsoft Power Apps seven out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Automation Developer at a energy/utilities company with 1,001-5,000 employees
A highly scalable and affordable solution that is user-friendly and enables users to build basic applications with ease
Pros and Cons
- "The product is very user-friendly."
- "The solution must provide more integration with third-party applications."
What is our primary use case?
We use the solution to create applications. We were getting ideas, fine-tuning, and putting them in different queues that are available to the whole organization.
How has it helped my organization?
We have been utilizing the tool for very long. We can easily build a very small application or a large database with the tool. It also provides integration with SharePoint. Anyone can easily build a very basic application using the solution. If anyone wants to create an application to put SharePoint lists, it can be easily built using the product with a few clicks by any user.
What is most valuable?
The product's usability and the ability to fine-tune are really good. It is easier to work with compared to AgilePoint. The product is very user-friendly.
What needs improvement?
The solution must provide more integration with third-party applications.
For how long have I used the solution?
I have been using the solution for the last eight to nine months.
What do I think about the stability of the solution?
The solution is relatively more stable. Loading is also good. It gets a little slower when we load large amounts of data sets. However, it is good when it comes to downtime.
What do I think about the scalability of the solution?
The solution is very scalable. I rate the scalability an eight out of ten. Around 50,000 to 60,000 people are using the solution in our organization. It is accessible to the whole organization.
How are customer service and support?
I did not contact support because I could get most solutions to my problems on Google.
How was the initial setup?
The solution is deployed on the cloud.
What about the implementation team?
The tool is not that difficult to maintain. We have a separate support team taking care of maintenance. The team works on tickets and closes them. People have built many applications using the solution.
What's my experience with pricing, setup cost, and licensing?
Power Apps is relatively cheap compared to other low-code and no-code systems like OutSystems and Mendix.
Which other solutions did I evaluate?
Power Apps is more scalable than AgilePoint. It is also easier to deploy things using Power Apps. We can use the tool to deploy smaller solutions without much coding knowledge. If we use Microsoft products like SharePoint, we can integrate them easily with Power Apps.
There are buttons available in SharePoint that enable us to create and publish an app with just one click. The documentation on Microsoft's site and the learning platform of Power Apps is good compared to AgilePoint. AgilePoint has limited videos because it does not have a large working base.
What other advice do I have?
The tool is good. People should definitely try it out. It can be a perfect solution for the whole enterprise. Overall, I rate the product a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Global BIM Lead W&M at a outsourcing company with 10,001+ employees
The solution offers flexibility, easy setup, and fairly quick results to its users
Pros and Cons
- "Flexibility, easy setup, and fairly quick results are valuable features of the product."
- "The fact that we couldn't share that with our other organization or outside of the organization, consisting of our colleagues in the joint ventures, was a weakness of the solution."
What is our primary use case?
The solution is used internally in my company.
What is most valuable?
Flexibility, easy setup, and fairly quick results are valuable features of the product.
What needs improvement?
The fact that we couldn't share that with our other organization or outside of the organization, consisting of our colleagues in the joint ventures, was a weakness of the solution. So, it is an area that needs improvement.
For how long have I used the solution?
I have been using Microsoft Power Apps since 2018 or 2019, so it's four or five years. Also, I am using the solution's latest version. I mainly use the cloud version. I am a customer of the solution.
What do I think about the stability of the solution?
Regarding stability, with the normal version of the Canvas app and Power Apps, and for fairly simple apps, it's perfect. But if you need a more nested or layered system in your app, setting them up takes a little time. And it also takes a lot of manual maintenance of the items in your product.
Stability depends and varies from case to case. So, what I do is mainly internal and feedback collection and everything to manipulate how the data comes in, which is great. The interface or setting could be better, but they would have compromised all the other things, including the lead time for development. So, for that level of work, the performance would be about eight on a scale of one to ten.
What do I think about the scalability of the solution?
Scalability depends on the knowledge and skill set of the users. My user community has been in range from seventeen hundred to five.
How are customer service and support?
Given the size, I think that support from the technical team is acceptable. I have had problems with SharePoint, including stalling and throttling of the back end and everything. It took me quite a long time to get an answer from Microsoft, which I understand, as they are big companies, and so they are not going to fix it for you the next day even when they know something, so I would say it's considerable and understandable. There are things that are up there, and they probably are not such a technical hassle to be developed or to be resolved. Now, considering the fact that they have already been around for a few years, it can be a bit disappointing. But, well, given the user community and the forums and everything, I think that it is forgivable.
Which solution did I use previously and why did I switch?
I use Mendix. Mendix has more of everything in one place, and you can see your process actually as in a flow instead of ready code or work with the objects in the front end. So that's definitely a pro of the solution. The problem is that it's much less configurable with the other solutions than Power Apps. Power Apps by itself is not configurable, but it is pretty much configurable when connected to a database, Azure or SharePoint.
How was the initial setup?
The solution is deployed on a corporate cloud, so it is for the organization's private use. The time taken for deployment depends on the complexity. But, when I was working on Power Apps, it took me days. When they were responsive or needed to form a table, I needed to manually add blocks on top of each other, including everything in that, and that was taking a long time.
What's my experience with pricing, setup cost, and licensing?
Usually, the free licenses of Power Apps come to normal corporate users for free. If you do not use the premium workspace and are employed in a big company already using E3 or E5, then Power Apps would be something for free, and that's a trick. For normal users within a corporate firm with licenses, it's totally favorable. But I don't know how it would be if you were outside a company or using it yourself.
What other advice do I have?
The overall performance of the solution depends on the use cases. So, Microsoft Power Apps is perfect for smaller things or smaller assignments. For very big things, the solution's overall performance also depends on the education level of the people using it. But if you want it to be super reliable and whatever, I would say that it has some constraints. And I was using a version of the solution with SharePoint and all. I was still working on the database and things like that. I understand that they will probably be performing much better. The normal version is not a super reliable tool.
Microsoft Power Apps has been very useful. With Mendix, I have been a user of the developed solutions, but because of the tool and the license you need to get or the training you need to get before starting with the development, it has been hindering, so I cannot really say. Overall, I rate the solution an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Specialist (INFOSEC) at a government with 10,001+ employees
Low-code, low learning curve, and reduces manpower
Pros and Cons
- "The solution works great and is stable."
- "As far as dealing with SharePoint, it'll allow you to ha manage up to 2000 rows, however, performance-wise, they're recommending that you just keep it at the default of 500 rows."
What is our primary use case?
The one that we currently have is only to SharePoint Online as we want to be able to have analysts be able to maintain data, and we want a graphical user interface, a GUI front end, to do that. Especially if it's interfaced with PowerBI, it allows analysts to have a research tool to identify what data needs to be updated right there, and to then be able to do that through PowerApps is a huge benefit. Right now, we're only able to write back to SharePoint Online.
How has it helped my organization?
Right now, it's only write-back to a SharePoint Online list, however, I have proof of concepts. I've got a business case that I'm currently trying to get pushed through. I've got other services within our organization that I need to get buy-in from so that we can get this business case approved and get the funding.
What is most valuable?
The write-back capability right now is just SharePoint Online, however, hopefully, we'll get the funding and subscriptions so that we can get write-back to our SQL server database. Of course, this is for our analysts within business architecture so that they can maintain the metadata, the relationships, and the mappings. Those are the biggest things that we need to have analysts able to do - the research, analysis to identify what data needs to be updated for those relationships and giving them a front end, a form to go in and edit, either create rows or modify existing, whatever needs to be done to the table.
What needs improvement?
We're one of the administrations within a governmental organization and I wish that they would make it and just provide it to those environments that are still on-premise for their relational databases, which we are. We're stuck on this on-premise environment, however, we don't have the premium connectors subscriptions for those. It's something we require.
As far as dealing with SharePoint, it'll allow you to ha manage up to 2000 rows, however, performance-wise, they're recommending that you just keep it at the default of 500 rows. Beyond that though, I don't know too much about its limitations. Having to do export and import from SharePoint Online and then in the SQL server, the solution is obviously there, if you can get the premium connection.
I'd much rather have the gallery set in a tablet or a normal computer, more of a landscape setting than what you would think you would see for a cell phone.
For how long have I used the solution?
We just started pursuing the solution with our write-back capability. We have not used it for more than three months. We've actually put a proof of concept together.
What do I think about the stability of the solution?
The solution works great and is stable. My obstacle is being able to demonstrate it and show its value to other leaders within the organization. I don't have issues with it crashing or freezing, for example.
What do I think about the scalability of the solution?
While we're still in the early days and need to develop it more, I'll be asking for 30 subscriptions initially. Within business architecture here, we're probably going to be somewhere between 10 to 15 analysts. Right now, we may only have ten as we are still building the business case.
It's unlimited where you can implement this. The scalability just depends. With the continued support within an in-house setup, you can make it what you want. It's my understanding that the scalability is really unlimited.
How are customer service and support?
We have an office within OIT and they have office hours. They've got a site, however, it's specifically for PowerBI. I don't know that there has been a whole lot of movement to get support for PowerApps, maybe since the value hasn't been realized we haven't really explored support options.
If more people saw how you could utilize PowerApps integrated with PowerBI to maintain data, we might have more questions and need more support.
BISL is the name of the support group we use. They have weekly meetings and office hours and are more focused on PowerBI. They've got a contract with Microsoft personnel that support this BISL team and specifically PowerBI. I don't know if they're going to expand that level of support and also include PowerBI. I would hope so.
Which solution did I use previously and why did I switch?
We used asp.net. The main platform we are using has asp.net, Cascading Style Sheets, CSS, Hypertext Markup Language, HTML5, jQuery, and JavaScript Library. It's a high code solution. Having to put an IIS web and app server and develop all this and HTML and C# and all these other languages that you would end up having to learn, it's a huge learning curve compared to putting something together in PowerApps. The learning curve for PowerApps for whatever you're trying to do is going to be under two weeks, whereas trying to learn ASP.net, that environment and all the other suite of stuff that you have to have and get resources too and all that, you're talking months. There are a lot of costs involved when it's so high code, and a lot of time. Using PowerApps would save time and money. There's also the risk that if the person you assign a task to goes away, you lose all of their work or cannot continue it.
How was the initial setup?
There's a learning curve with any new tool, so it's going to be somewhere between a three and a four out of five in terms of ease of setup. It just depends on the person's experience and working with these types of tools, as to how well they understand and are able to work through that.
Once you have a concept of what to do, I'd say it takes less than two weeks to implement. With that initial building out of your very first PowerApps set of forms to accomplish what you're trying to do, you're going to tweak and enhance in the end. I just put this filter or search capability and sort capability on a couple of columns. Implementing new features and adding additional buttons, et cetera, will be something you are going to be doing along the way. You're going to continue to enhance it when you discover new capabilities you want to implement. It's a work in progress to roll it out and it's continual. That said, for the initial rough draft of something, from concept to actually putting it together, it's going to be just a week to maybe two weeks to do.
There is a learning curve for the initial cost of doing it. That said, I would definitely consider this a low-code job. It's definitely not high code. There's low to mid-level coding involved.
We're very limited in terms of users for deployment and maintenance. Staff within my office that would actually develop the PowerApps forms and implement and train up the other analysts are only going to be somewhere between three and four. They are program analysts themselves. They aren't IT.
What about the implementation team?
We handled the initial setup ourselves in-house. We didn't use any outside assistance.
What was our ROI?
We have not yet witnessed any ROI. It is early days. Not until we're really up and running with it will we be able to look at that aspect.
That said, if I were to compare it to other solutions, I'd rate the potential for ROI five out of five. The workload and what you save on manpower will likely be impressive.
What's my experience with pricing, setup cost, and licensing?
We're a federal entity, so we've got a government rate, and this is per user, which is unlimited apps for PowerApps.
Typically, it's $20 per user, per month, commercial. For the government, on a per user basis, what we were looking at is $11.23 per month.
I'd rate the pricing five out of five in terms of affordability. It's way cheaper than the commercial price. That said, I know if that's just an introductory price to get you into it. Then they're going to boost the price up. It won't stay at $11.23.
I'm not aware of any other costs above and beyond the licensing.
What other advice do I have?
We are a customer and end-user.
We're likely using the latest version. We just started using the product a few months ago and then we likely also have the IT team keeping everything up to date.
I'd advise new users to not be in an on-premise environment; be in the Azure Government Cloud.
I'd rate the solution ten out of ten.
If you're looking for a GUI front end to maintain your data, that interfaces with PowerBI, this has to be up there in terms of best options. And the learning curve is low. It is very compatible with whatever you're doing in the Power Platform environment.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Owner
A good single platform for developing business apps that is very easy to learn and use, but may not be affordable for smaller organizations
Pros and Cons
- "We particularly like the workflow connectors in the forms, for information introduction purposes."
- "We would like to see some improvement in the cost of the solution when an organization has a more complex network structure. The advanced connectors are very expensive, which discourages our customers from implementing it."
What is our primary use case?
We use this solution to provide a cloud-based platform for our clients to develop, connect, and store data from across the full Microsoft suite.
What is most valuable?
We particularly like the workflow connectors in the forms, for information introduction purposes.
Our customers appreciate the fact that the licensing for this solution is also connected with Office 365, making it a it's less expensive overall system.
It is also very user-friendly in terms of learning curves; it can be picked up very quickly by new users and provides good interoperability between Teams, Outlook, and other solutions from Office.
What needs improvement?
We would like to see some improvement in the cost of the solution when an organization has a more complex network structure. The advanced connectors are very expensive, which discourages our customers from implementing it.
We would also like to see a more robust library of uses for different system roles to be built into this solution, such as for authorizations.
For how long have I used the solution?
We have been working with this solution for nearly three years.
What do I think about the stability of the solution?
The stability of this solution is okay, and really depends on the clients architecture and infrastructure.
What do I think about the scalability of the solution?
When the solution is properly designed at the implementation stage, the scalability is incredible, and the only limiting factor is the cost involved with scaling.
How was the initial setup?
The initial setup for this solution is very easy.
What other advice do I have?
We would recommend this solution to organizations of all sizes. However, the level of investment needed may mean that it is better suited to medium to large organizations.
We would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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