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Director, Program Innovation & Improvement Medicare at UPMC
Real User
Jun 19, 2022
Easy to install, helpful technical support, eliminates the need for Excel workbooks, but scalability is limited
Pros and Cons
  • "The UI functionality is the most valuable aspect of this solution."
  • "We use Microsoft PowerApps for internal business solutions that eliminate the need for Excel workbooks."
  • "If the price was reduced and the quality of the user interfaces was improved it would be beneficial."
  • "If the price was reduced and the quality of the user interfaces was improved it would be beneficial."

What is our primary use case?

We use Microsoft PowerApps for internal business solutions that eliminate the need for Excel workbooks.

How has it helped my organization?

To keep track of which accounts our project managers were working on so that we could charge time back to those other lines of business.

What is most valuable?

The UI functionality is the most valuable aspect of this solution.

What needs improvement?

If the price was reduced and the quality of the user interfaces was improved it would be beneficial.

Buyer's Guide
Microsoft Power Apps
April 2026
Learn what your peers think about Microsoft Power Apps. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
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For how long have I used the solution?

I have been using Microsoft PowerApps since 2019.

What do I think about the stability of the solution?

Microsoft PowerApps is a stable solution.

What do I think about the scalability of the solution?

The scalability of Microsoft PowerApps is limited.

We have a few thousand users in our organization. They are completely different. Most are individual contributor roles, but who uses what for what varies greatly.

It is being used extensively, and I'm sure there are plans to expand its use even further.

How are customer service and support?

I would rate technical support a five out of five.

Which solution did I use previously and why did I switch?

I also have experience with OutSystems.

I would rate OutSystems a five out of five, and I would highly recommend them.

How was the initial setup?

The initial setup was straightforward. I would rate it a five out of five.

Deployment took about a month once it was at my level and I fully understood it.

My implementation strategy was to meet with various business owners to identify a solution for them, then build and deploy that solution for them.

What about the implementation team?

I did not work with a third-party integrator, consultant, or reseller. I completed the deployment by myself.

I had some help from YouTube and Google.

I'm not familiar with the maintenance aspect. I know there is a reference center and a few others from our IT department. I would guess that there is a team of a  few hundred people to maintain this solution.

What was our ROI?

There has been a return on investments. I would rate the ROI a five out of five.

What's my experience with pricing, setup cost, and licensing?

Whatever the cost of licensing is, it is in the millions.

I would rate the licensing costs a one out of five.

What other advice do I have?

My recommendation is to first investigate OutSystems.

I would rate Microsoft PowerApps a seven out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2324208 - PeerSpot reviewer
Senior Manager, Programs (Bpm & Automation) at a outsourcing company with 10,001+ employees
Real User
Top 20
Jun 9, 2024
Has an efficient data integration feature, but the user interface needs improvement
Pros and Cons
  • "We have integrated data from external systems without facing any significant challenges."
  • "One area for improvement in the platform is enhancing the user experience, especially for less tech-savvy users, by simplifying complex features and controls."

What is our primary use case?

Our use case for the product revolves around financial applications, including account services, a service portal, asset transfers, and additions for the organization. It involves multi-level approval processes for stakeholder identification and managing entries in the DLP lecture.

What is most valuable?

The platform's most valuable feature includes the gallery for displaying data for managing approval flows, which is useful for our multi-level approval processes. Additionally, the 360 payments feature is valuable for its default hierarchical approach.

What needs improvement?

One area for improvement in the platform is enhancing the user experience, especially for less tech-savvy users, by simplifying complex features and controls. Additionally, adding more functional options and features could further improve its usability.

For how long have I used the solution?

I have been working with Microsoft Power Apps for the past six months.

What do I think about the stability of the solution?

The platform has been a stable product for us. Despite occasional updates and transitions, it has consistently met our needs and requirements.

What do I think about the scalability of the solution?

I would rate the scalability of the product as seven. While it generally scales well, occasional issues arise.

How are customer service and support?

The response time of the support services has been satisfactory for our business requirements.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Compared with competitors like PegaDM, the platform, and Power Automate offer a more versatile platform that is particularly suitable for workflow applications like ours.

What's my experience with pricing, setup cost, and licensing?

The platform's pricing is reasonable compared to competitors like Apigee. It offers good value for the quality of the product.

What other advice do I have?

Data integration with the platform has been relatively easy for us. We have integrated data from external systems without facing any significant challenges.

I rate the platform as an eight overall. It meets our requirements well and has proven to be a valuable tool for our organization.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Microsoft Power Apps
April 2026
Learn what your peers think about Microsoft Power Apps. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
893,311 professionals have used our research since 2012.
VolodymyrPantelus - PeerSpot reviewer
Business Analyst at Infor
Real User
Top 20
Apr 5, 2023
A solution that helps its users with small and medium tasks involving the automation of processes
Pros and Cons
  • "I would say that it's a very advanced product because it empowers people to do simple things, which previously may have required people to have some technical skills."
  • "One area where the solution lacks is the limited size of the database it offers its users."

What is our primary use case?

We are a big global company that is involved in a large volume of setups involving Microsoft solutions like Power Apps, Power BI, and Power Automate for different environments across departments in organizations functioning at a global level. So we are involved in delivering services while focusing on the setup processes for different environments and departments. It helps the people at work since solutions like Power Apps and Power Automate function excellently.

What is most valuable?

I would say that it's a very advanced product because it empowers people to do simple things, which previously may have required people to have some technical skills. So, no matter which department or what technical skills a person possesses, it has become very easy to build or automate certain processes. In my company, we chose Microsoft Power Apps since it helps us with small and medium tasks like making certain processes, generating reports, and so on.

What needs improvement?

Though I don't remember enough details about the solution to comment on it, I think the solution does need to add some technical features to it since I remember that we had faced some gaps while trying to automate certain processes. One area where the solution lacks is the limited size of the database it offers its users. So, some businesses planning to scale up may face certain restrictions while using the solution. Microsoft Power Apps also needs to provide its users with certain specific connectors within the solution. I won't be aggressive enough to complain more about the solution since, in our company, we have a lot of specific handmade tools, and so we don't explicitly expect Microsoft to create specific connectors for Power Apps.

For how long have I used the solution?

I have experience with Microsoft Power Apps for three years. Also, I don't remember the solution's version since I used it six months ago.

What do I think about the stability of the solution?

The solution is generally stable, but some limitations, such as the embedded database usage limits, can impair its functionality.

What do I think about the scalability of the solution?

Since my previous company had a specific license agreement with Microsoft, the solution was scalable. The solution allowed for adding new licenses to the company on demand through a step-by-step procedure. This task was carried out during the first stage of the solution's deployment process after we discovered the need for additional licenses.

So, around 65,000 employees were using the solution in the environment flawlessly. Also, my previous company had plans to increase the number of users. The company had decided that since the platform was an excellent one, it should predominantly be used for small and medium processes. Management was planning to scale it up and was waiting for Microsoft to provide a more powerful capacity solution at a time when the company had around 1,00,000 employees.

How are customer service and support?

Technicians from Microsoft visited our company and helped us sort out certain issues, specifically strategic issues.

Which solution did I use previously and why did I switch?

In our company, we were previously using Microsoft SharePoint Dev. We, later on, chose Microsoft Power Apps since it helps us automate small and medium processes.

How was the initial setup?

The initial setup process for the solution is not complex. So, the company had made arrangements to help us manage the initial kickoff and deployment processes. Since it may not be a very easy process, it is more or less a mediocre one.

Because there were a lot of employees in my previous organization, it took around one year for the deployment process to be completed. Taking into consideration the environment, the initial settings, and the need to take care of security, the entire deployment process would take around one year.

The deployment process was carried out in three stages. If we consider the deployment's first stage, it is free for one year, though I can't recollect it entirely. However, I can say that it was related to Microsoft Azure since it was about security involving steps like how to create the security levels and which levels one can create. So, this process was carried out to create, considering our structure, resources, strategies in the company, security, and environment. The second stage involved the creation of real environments and splitting environments, divisions, and departments. The third stage involved communication and promotion. We then created the specific site devoted to the tools in Power Apps before creating a knowledge base consisting of general articles, specific articles, and the general question and answer section.

What about the implementation team?

We sourced the solution's version for free projects from a company, and the company was really helpful.

Regarding deployment and maintenance, our company had technical resources, promotional resources, analytics, and so on. So, we had a big in-house team using all the available resources. So, around fifteen people in a team were looking at the implementation part of the solution. Also, our sales company had a team of ten members. In short, a significant number of resources were engaged in the solution's maintenance phases.

Which other solutions did I evaluate?

I had not participated in the evaluation process, and our management communicated with consultants and other resources to investigate solutions, after which they possibly chose Microsoft Power Apps.

What other advice do I have?

I would recommend those considering the solution give it a try. Our organization had some initial doubts, but after comparing it with other platforms in the market, we found it to be highly advanced. Additionally, since we have received excellent support from the vendors, we are confident they will not leave us to face any issues with the solution alone. Many consulting companies are also available to provide further assistance. These factors have made Power Apps and Power Automate popular. Owing to the solution's ability to solve a company's small and medium automated processes, I rate the overall solution an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Oracle eBS Solution Architect at Raiffeisen Bank International AG
Real User
Top 5
Mar 15, 2023
Straightforward implementation, high level support, but stability could improve
Pros and Cons
  • "Overall the solution is reliable."
  • "The scalability of the solution could improve."

What is our primary use case?

We are using Microsoft Power Apps for data collection and processing for small intergroup business applications for our internal needs. 

What is most valuable?

Overall the solution is reliable.

What needs improvement?

The scalability of the solution could improve.

For how long have I used the solution?

I have been using Microsoft Power Apps for approximately two years.

What do I think about the stability of the solution?

The stability of the solution has been good in our usage.

I rate the stability of Microsoft Power Apps a seven out of ten.

What do I think about the scalability of the solution?

We have approximately 1,000 people using the solution. There are some applications that we will increase the usage of. However, this depends on the use case.

The scalability of the solution depends on the use case of the application being used.

How are customer service and support?

We have a dedicated support team at Microsoft Power Apps for our needs.

Which solution did I use previously and why did I switch?

I previously used IBM Lotus.

How was the initial setup?

The initial setup of Microsoft Power Apps is straightforward. The implementation depends on the complexity of the application being deployed. It can range from one week to one month. I have not implemented an application that has taken longer than half a year.

What about the implementation team?

We have a team that does the implementation of the solution, such as a delivery manager.

What's my experience with pricing, setup cost, and licensing?

Our enterprise contract with Microsoft Power Apps includes the application feature platform in our subscription package, so we are not incurring any extra expenses. All of our other subscriptions are also part of our license agreement.

What other advice do I have?

I would recommend this platform to others if they have a dedicated internal team with the appropriate experience.

I rate Microsoft Power Apps seven out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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reviewer2079927 - PeerSpot reviewer
Owner & Senior Azure Developer at a tech services company with 1-10 employees
Real User
Jan 22, 2023
No code with a short learning curve but has limited use cases
Pros and Cons
  • "For all no-code platforms that let you create a front end, you can click together something very quick."
  • "The notion people have is that no code equals no knowledge, and that's simply not true. Even though you don't have to write codes, you still have to know what you're doing."

What is our primary use case?

I had to upload a form, an invoice, specifically, and then using an Azure function, I had to get that form from the Dataverse database and feed it to an Azure form recognizer and write the data back to the Azure Power App.

What is most valuable?

I like that you can quickly click together a user interface. For all no-code platforms that let you create a front end, you can click together something very quick. 

What needs improvement?

My problem with solutions like Power Apps and Betty Block blocks and probably with every no-code platform out there is that, as soon as you want to do something custom, something that's not provided by the environment you're using, it gets really tough. You have to work around the constraints of the platform. No-code platforms have constraints. I'm a developer myself, so I tend to not use no-code. I tend to code a lot. 

The notion people have is that no code equals no knowledge, and that's simply not true. Even though you don't have to write codes, you still have to know what you're doing.

I had some trouble interfacing with the Dataverse database. If I could, I'd make the couplings with other software easier. The integration with other software could be better. Any developer who had to work with an application made in Power Apps would find that useful.

There are limited use cases. 

For how long have I used the solution?

I've used the solution within the last 12 months. 

What do I think about the stability of the solution?

The solution is a lot more stable than Betty Blocks. I haven't had any crashes or lost data or anything. That said,  haven't used it thoroughly. While I say it's pretty stable, I can't say how it performs under heavy use or big projects.

How are customer service and support?

I've never had to reach out to technical support in the past. 

Which solution did I use previously and why did I switch?

I've also used Betty Blocks. With Power Apps, you can quickly click together a user interface, that's also the case with Betty Blocks. However, both being no-code have constraints. For example, Betty Blocks was using jQuery one, and at the time we had jQuery three. I wanted to use a front-end framework. That was just not possible since it would mess up the Betty Blocks designer. And that's also the case with Microsoft Power Apps.

How was the initial setup?

The ease or difficulty of the initial setup varies. For me, it wasn't that hard. However, I already had an Azure subscription and a Microsoft account. If you don't have any of that, it's not that easy - especially if you're not very technically inclined. It can be a daunting task.

I'd rate the ease of setup six out of ten. 

The deployment is fast and takes almost no time at all. I developed the application, and I pushed the publish button, and it was published.

What about the implementation team?

I handled the initial setup myself. I did not need outside assistance. 

What's my experience with pricing, setup cost, and licensing?

The license for the solution comes with my professional license, so I'm not sure actually if you pay by the user. For me, it was free to develop with a professional license, which is about 70 euros a month. That said, if you get a lot of users using it, it's not included. I don't know how much that would cost.

Whether it is worth the cost or not depends on the use case. 

Which other solutions did I evaluate?

We initially chose the solution as it was a customer specification. They wanted to use a Microsoft Power App.

What other advice do I have?

I'm an end-user. 

I have been using the latest version of the solution. However, I don't even know if you can switch between versions.

If you want a complex system with lots of custom work done, then it is not ideal, as you are going to have to face the limitations of the platform. If what you want is a simple tool where you just need to upload some files, or you need to store some data to make a custom CRM application, then it's very easy to use.

It's certainly not a replacement for actual development work, and it's not a replacement for developers.

I would recommend the solution to others. 

I'd rate the solution seven out of ten. In terms of no-code, it's pretty good, especially when you use it with a Logic App, which is part of the Power platform. When I compare it to Orbis or Betty Blocks, it's just a really good product. It has a small learning curve, however, it should be really easy for people who have no previous experience.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Owner at 40+60 consulting
Real User
Jan 21, 2023
A good single platform for developing business apps that is very easy to learn and use, but may not be affordable for smaller organizations
Pros and Cons
  • "We particularly like the workflow connectors in the forms, for information introduction purposes."
  • "We would like to see some improvement in the cost of the solution when an organization has a more complex network structure. The advanced connectors are very expensive, which discourages our customers from implementing it."

What is our primary use case?

We use this solution to provide a cloud-based platform for our clients to develop, connect, and store data from across the full Microsoft suite.

What is most valuable?

We particularly like the workflow connectors in the forms, for information introduction purposes.

Our customers appreciate the fact that the licensing for this solution is also connected with Office 365, making it a it's less expensive overall system.

It is also very user-friendly in terms of learning curves; it can be picked up very quickly by new users and provides good interoperability between Teams, Outlook, and other solutions from Office.

What needs improvement?

We would like to see some improvement in the cost of the solution when an organization has a more complex network structure. The advanced connectors are very expensive, which discourages our customers from implementing it.

We would also like to see a more robust library of uses for different system roles to be built into this solution, such as for authorizations.

For how long have I used the solution?

We have been working with this solution for nearly three years.

What do I think about the stability of the solution?

The stability of this solution is okay, and really depends on the clients architecture and infrastructure.

What do I think about the scalability of the solution?

When the solution is properly designed at the implementation stage, the scalability is incredible, and the only limiting factor is the cost involved with scaling.

How was the initial setup?

The initial setup for this solution is very easy.

What other advice do I have?

We would recommend this solution to organizations of all sizes. However, the level of investment needed may mean that it is better suited to medium to large organizations.

We would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Lean Manager at GrupoPhoenix
Real User
Dec 19, 2022
We can track each project and have a single point from which we can see all the details
Pros and Cons
  • "You can easily connect Power Apps with other databases, like Excel, SharePoint, SQL, etc."
  • "We use GoCanvas to make forms. It's easier to make forms in GoCanvas, but Power Apps is cheaper because it is bundled with our Office 365 license. if I want to create a form in Power Apps, I need some knowledge, but GoCanvas is intuitive."

What is our primary use case?

Power Apps is a tool to create forms and solutions for collecting information from the floor. We have 10 or 15 users at the moment, but we expect to add more.

How has it helped my organization?

Power Apps helps our company manage projects, like improvement projects, for example. We can track each project and have a single point from which we can see all the project details.

What is most valuable?

You can easily connect Power Apps with other databases, like Excel, SharePoint, SQL, etc.

What needs improvement?

We use GoCanvas to make forms. It's easier to make forms in GoCanvas, but Power Apps is cheaper because it is bundled with our Office 365 license. if I want to create a form in Power Apps, I need some knowledge, but GoCanvas is intuitive.

For how long have I used the solution?

I've been using Power Apps for one or two years.

What do I think about the stability of the solution?

I rate Power Apps nine out of 10 for stability.

What do I think about the scalability of the solution?

It should be easy to scale up Power Apps. I don't know because I was only working with one connection through SharePoint.

How are customer service and support?

I taught myself to use Power Apps. When I needed a solution, I found a lot of examples on the web.

How was the initial setup?

Setting up Power Apps is easy because it's a cloud solution. The deployment required one or two people and took one or two months. 

What about the implementation team?

We deployed Power Apps in-house.

What was our ROI?

We get a return.

What's my experience with pricing, setup cost, and licensing?

I rate Power Apps seven out of 10 for affordability.

What other advice do I have?

I rate Power Apps eight out of 10. My advice to new users is to start a simple solution to get more user-friendly apps to the people.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
BENDER BENEDICT - PeerSpot reviewer
L3 Technical Support Engineer at SV Gaming Limited
Real User
Dec 16, 2022
Valuable 365 and Microsoft integrations; ROI is visible
Pros and Cons
  • "The features I find the most valuable are the 365 and Microsoft applications integrations and the automation."
  • "The area where this product can be improved is the documentation. When we get stuck it's with the documentation when we are not able to find the codes we need."

What is our primary use case?

The primary use case for this solution for us is building in-house applications rather than having to purchase them. We build fairly basic applications and we would rather use Power Apps to deploy them or create them in-house.

How has it helped my organization?

The way this solution helped us improve is by allowing us to collect data by combining it with phones and the tools Microsoft uses to send out surveys and also use it for a number of automation and requests. It creates forms with which people can make requests or respond to surveys and those are worked on the backend. The whole process is done using Power Apps.

What is most valuable?

The features I find the most valuable are the 365 and Microsoft applications integrations and the automation.

What needs improvement?

The area where this product can be improved is the documentation. When we get stuck it's with the documentation when we are not able to find the codes we need. The solution requires a lot of codes and understanding of the scripting language. Most of the time I end up going to forums to get them. I would like to see Microsoft come up with a knowledge base for Power Apps.

In the next release, I would like to see more integrations because there are some that are not available and we end up having to get adjacent script to work on to work with that.

For how long have I used the solution?

I have been using this solution for two years now.

What do I think about the stability of the solution?

My impression is that it is very stable. I would rate it a 10, on a scale of one to 10, with one being not stable at and 10 being very stable.

What do I think about the scalability of the solution?

We rarely scale when it comes to Power Apps. Once you deploy the application, that's it. So if you need to scale something more robust you probably have to deploy a new one.

Currently, there are over 500 users of Power Apps in our company.

We plan on expanding because it saves us a lot of cost in terms of the application that we currently use this for.

How are customer service and support?

I am not even aware if there is any technical support for Power Apps because most times we have to go through online communities and forums to get what we want. I think the support for Power Apps should be something Microsoft could look into.

How was the initial setup?

The initial setup was straightforward because they have a quite number of templates that you can pick from. The deployment does not take long as it comes with the Office 365. If you have Office 365, you have the Power App enabled in your directory.

What was our ROI?

The ROI is visible considering the number of applications we have been able to use it to build.

What's my experience with pricing, setup cost, and licensing?

The Power Apps comes included with the Office 365. When you purchase a business standard license, the Power Apps comes included.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Microsoft Power Apps Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2026
Buyer's Guide
Download our free Microsoft Power Apps Report and get advice and tips from experienced pros sharing their opinions.