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Victor Arceo - PeerSpot reviewer
IT Operations Section Head at Toyota Motor Philippines Corporation
Real User
Top 20
Generates reports quickly and is stable and scalable
Pros and Cons
  • "Generating reports is very fast with Microsoft PowerApps. It's stable and scalable as well."
  • "The price could be lower."

What is our primary use case?

We migrated all the applications to the PowerApps Server and are sending some to other users.

What is most valuable?

Generating reports is very fast with Microsoft PowerApps. It's stable and scalable as well.

Also, the technical support is good.

What needs improvement?

The price could be lower.

For how long have I used the solution?

We've been using it since last year.

Buyer's Guide
Microsoft Power Apps
June 2025
Learn what your peers think about Microsoft Power Apps. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,632 professionals have used our research since 2012.

What do I think about the stability of the solution?

Microsoft PowerApps is stable.

What do I think about the scalability of the solution?

It is scalable.

How are customer service and support?

I am satisfied with the technical support for Microsoft PowerApps.

How was the initial setup?

The installation was very easy because it's already in the cloud. It took about 20 minutes to install PowerApps.

What about the implementation team?

You can install Microsoft PowerApps by yourself.

What's my experience with pricing, setup cost, and licensing?

The cost for licensing could be lower.

What other advice do I have?

I rate this solution at nine on a scale from one to ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Sr. Digital Experience Consultant at a computer software company with 5,001-10,000 employees
Real User
Provides a lot of flexibility for flow automation, very stable, easy to deploy, and good price
Pros and Cons
  • "The model that allows you to establish flow automation is getting a lot of traction from the customer side. It offers a lot of flexibility."
  • "The availability of templates needs to be improved. I understand that the ecosystem around it is still developing, but we need more templates. I would like the entire ecosystem around it to improve. I would recommend adding AI components. Even though we can always connect to Azure for AI components, they should slowly start looking at adding some AI components to PowerApps so that out-of-the-box learning can be applied to process flows. Salesforce has the Einstein layer that works along with license platforms. PowerApps should also have something similar."

What is our primary use case?

My organization deals with the implementation of PowerApps and Salesforce. We are currently scaling up our capacity in low-code, no-code platforms. Essentially, this solution is for building forms from a front-end loan application and quickly rate a particular application.

What is most valuable?

The model that allows you to establish flow automation is getting a lot of traction from the customer side. It offers a lot of flexibility.

What needs improvement?

The availability of templates needs to be improved. I understand that the ecosystem around it is still developing, but we need more templates. I would like the entire ecosystem around it to improve.

I would recommend adding AI components. Even though we can always connect to Azure for AI components, they should slowly start looking at adding some AI components to PowerApps so that out-of-the-box learning can be applied to process flows. Salesforce has the Einstein layer that works along with license platforms. PowerApps should also have something similar.

For how long have I used the solution?

We have been using PowerApps for the last six months in our organization.

What do I think about the stability of the solution?

I haven't come across any issues. I have not faced any issues with my existing deployment.

How was the initial setup?

It is quite straightforward.

What about the implementation team?

We have our own team for the maintenance side.

What's my experience with pricing, setup cost, and licensing?

One of the main things about this solution is the price. The cost for Salesforce is $35, $25, or $10 per user per month. PowerApps costs much less than that. It is at a good price point. It may change in the future, but at this point, its price is pretty fine.

What other advice do I have?

I would recommend this solution for people who are looking for flexibility. PowerApps offers more flexibility than SalesForce. I would advise others to use a local platform to build and test first and fail fast. 

We are still exploring a few features, but based on what I have learned and seen, I would rate PowerApps an eight out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Microsoft Power Apps
June 2025
Learn what your peers think about Microsoft Power Apps. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,632 professionals have used our research since 2012.
reviewer1517280 - PeerSpot reviewer
Director, Product Management at a tech services company with 10,001+ employees
Real User
Great for making apps quickly, and quick to get started, but an immature product
Pros and Cons
  • "As a business person, I design a lot of screens. The solution really resonates with me. Their design is amazing."
  • "The solution needs a bit more refinement in general."

What is our primary use case?

We primarily use the solution to create apps for business users which navigates them from within our platforms.

What is most valuable?

There are lots of good videos on Youtube that are available to help users train themselves on the product and understand its intricacies. They have a workshop that allows you to learn the product in a day.

As a business person, I design a lot of screens. The solution really resonates with me. Their design is amazing.

You are able to create a screen app within a day once you get the hang of everything. 

There are great templates on offer that make creating apps easy. They have galleries that help you pick predefined templates. You can also standardize these. It's low effort and low code. However, if you want to code more and have code validation or mobile, you can do that as well.

They have a web version of the solution, as well as a version for tablets.

What needs improvement?

The solution is pretty difficult to understand. You need to educate yourself on the product in order to be able to effectively use it.

The solution needs a bit more refinement in general.

It's still a new product. There's a lot of improvements that can be made from a useability perspective. 

There needs to be better guides and documentation available for new users in order to help them properly understand the product and how to use it.

For how long have I used the solution?

I started using the solution after Power Automate, and therefore I started learning more about Power Apps probably last year in August. I would estimate I started on it in or around July and August of last year.

What do I think about the stability of the solution?

The solution is definitely stable. I haven't had any issues with it in that regard. It doesn't crash or freeze. There are no bugs or glitches. It's good.

What do I think about the scalability of the solution?

Scalability-wise, I haven't put any complexity behind my apps yet. I haven't really experimented with scaling them up. From what I can see on the tutorial videos I've found, it seems to be possible. However, I have not directly attempted to scale anything so far. I couldn't speak from personal experience on the matter. I'd love for it to be possible.

I do plan to increase usage in the future. There are a few people who have seen my apps who have definitely reached out to me and said, "Oh, this is great." I help them understand how you can use Power Apps themselves as not many people knew about the product before they saw my work. 

More and more people are using it within the organization. I'm not sure of the exact numbers, however. I still have not set up any session for Power Apps for training. I've done sessions for Power Automate, Excel, Word, and SharePoint. There just needs to be more training for awareness. This is a relatively new product. Maybe that's why it doesn't yet have the visibility.

How are customer service and technical support?

I don't really use technical support at all. All my questions when I reached out to technical support, were directing me to Power Apps In a Day - the training session. I did that and they'd answer all my questions. I did have a few questions based on a few functionalities, which I went on the Microsoft site to find answers to. I basically found two blogs. I understood that those functionalities are not yet there. I put down my feedback in terms of it should be there or not. Then that was it. 

I don't really directly communicate with Microsoft technical support. You need to go out and find your own answers online.

Which solution did I use previously and why did I switch?

We did not previously use a different solution. 

How was the initial setup?

There isn't an implementation process for the product. It is on the cloud. Everything is pretty automatic. In that sense, it's rather straightforward. It's not overly complex or difficult. It's on the user accounts. I just go ahead and start creating my app from there.

What's my experience with pricing, setup cost, and licensing?

I'm not sure of the cost of the solution. That's not an aspect of the solution I handle.

What other advice do I have?

I am using the latest version of the solution. I'm unsure of the exact version number.

I'd recommend the solution to other organizations.

In general, I would rate the solution at a seven out of ten. We've mostly been satisfied with the product, however, it is still immature and needs time for tweaks and advancements.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1340349 - PeerSpot reviewer
Enterprise Architect at a computer software company with 5,001-10,000 employees
Real User
No code, quick drag and drop, and a good user interface, but the data threshold limit needs to increase
Pros and Cons
  • "I would say that the most valuable features are the user interface, navigation, and business routes."
  • "It has to improve the threshold limit where it can handle data beyond 5000 items."

What is our primary use case?

Microsoft has come at the right time. To come out with a RAD (Rapid Application Development) tool where you can develop your apps on the cloud much faster, and deploy them for multiple devices, whether it is mobile, cloud, laptops, or desktops. It is similar to Oracle APEX or Oracle developer tools where you just drag and drop into your application within minutes.

The primary use case of this solution is case management reporting. If, for example, you have a set of engineers who have been assigned a particular case or project they will need to record all of their activities and their visits. Using the application created in PowerApps, they report everything, then it goes through a workflow. 

The workflow goes from recording the daily activities of the team for the specific project. The project then goes through a series of approvals and gets logged, completed, and the report is generated. 

Expenses are also being logged. 

We have Power BI as well, and it moves the data from the source to the data warehouse then generates a report.

This is quite a short term, six-week engagement. We wanted to create an application and have it up and running within four to six weeks, rather than spending three to six months on bigger projects on the platform. We wanted it to be quick and fast.

PowerApps is best suited for those cases where you have a small scenario and an application to support that project or scenario. You can call these departmental applications, which are needed on the fly. We create a much shorter development lifecycle and then deploy, and then people start using it.

Take an example of the COVID-19 situation. We wanted all of our branches to log their COVID cases or what exactly are they doing daily to manage the COVID cases and to know what the process is. All of those details are logged into the COVID folder and then the reports are generated daily or weekly.

What is most valuable?

Microsoft PowerApps is a no-code solution.

I would say that the most valuable features are the user interface, navigation, and business routes.

It quickly drags and drops. It doesn't take much coding, there is no coding in fact. You drag and drop, select a few things to configure, and then read those applications in the user screens. 

With business rules, you can just select and you don't need to elaborate coding or backend code. This way, it's much easier to write or create those applications using their features.

What needs improvement?

When you capture a lot of data, the data becomes enormous. It's one of Microsoft's challenges that there is a threshold limit of 5000 items. It has to improve the threshold limit where it can handle data beyond 5000 items.

I would like to see integration with on-premise business applications, complex business routes, and complex business workflows.

For how long have I used the solution?

We started using Microsoft PowerApps in 2014.

What do I think about the scalability of the solution?

Currently, there is a challenge in scaling up. We can't scale beyond large data.

We have approximately 10,000 users in our organization.

How are customer service and technical support?

There is a challenge in getting support. The support staff is not trained properly in PowerApps.

How was the initial setup?

The initial setup was not easy, but not exactly complex. There was a lot of research.

What's my experience with pricing, setup cost, and licensing?

There are two licensing costs, one is pay-as-you-go, or you can develop it for one year.

What other advice do I have?

I would advise others to make an informed decision before you implement it. There are a lot of challenges, and the product is going through a lot of changes.

It's promising, so I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1391160 - PeerSpot reviewer
Information Technology Operations Analyst at a construction company with 10,001+ employees
Real User
Straightforward to setup, stable, and the automized processes are useful
Pros and Cons
  • "The most valuable feature is automized processes."
  • "The connectors are the main components that reference the data sources, and these need to be improved."

What is our primary use case?

We use the Microsoft PowerApps platform to create low-code applications that are used for optimizing internal business processes.

What is most valuable?

The most valuable feature is automized processes.

What needs improvement?

The connectors are the main components that reference the data sources, and these need to be improved. They have to both improve the ones that are already there and add new ones.

For how long have I used the solution?

We have been using this product for a couple of years, since 2018

What do I think about the stability of the solution?

This is a pretty stable product. So far, we haven't had any critical issues with it.

What do I think about the scalability of the solution?

There are some options for scaling the product but we haven't used them, so I am not sure about scalability. We have approximately 1,000 users.

How are customer service and technical support?

I would rate the technical support a nine out of ten. They are very good but the response time could be improved.

How was the initial setup?

The initial setup is straightforward. It is a self-service solution, so there is no real deployment. It is a case of enabling that functionality within the Microsoft account, and then telling the people that it is enabled and available. At that point, I think that that they can create their own applications if they need to.

What other advice do I have?

My advice for anybody who is implementing this solution is to research the material that is available in the documentation, as well as videos on YouTube. These sources contain a lot of information and recommendations for how to implement and use the platform.

They also have a really good community with Microsoft the websites, where many people post their issues and the solutions as well.

Overall, this is a really good product.

I would rate this solution a ten out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1319937 - PeerSpot reviewer
Data Architect at a manufacturing company with 10,001+ employees
Real User
Pretty good support and useful for real-time feedback
Pros and Cons
  • "We get feedback on a real-time basis, which is actually very useful for us."
  • "It is not enough user friendly. It also doesn't integrate very well with SQL Server."

What is our primary use case?

Our sales reps use it in the field on a daily basis. I get the data from there and then analyze it for my needs. We are also developing an application to start using Microsoft PowerApps. I would assume we have the latest version. 

What is most valuable?

We get feedback on a real-time basis, which is actually very useful for us.

What needs improvement?

It is not enough user friendly. It also doesn't integrate very well with SQL Server.

For how long have I used the solution?

I have been using this solution for almost a year and a half now.

What do I think about the stability of the solution?

I would say, overall, it is not bad.

What do I think about the scalability of the solution?

We haven't gone that far yet, so I'm not sure. We have almost 500 sales reps who use it.

How are customer service and technical support?

They are good. We get a pretty good response and support from them. I had to talk to them on a couple of occasions, and it was a good experience. I would rate them a nine out of ten.

Which solution did I use previously and why did I switch?

We didn't have anything before.

How was the initial setup?

The initial setup was straightforward, but if you want to put more options, it gets complicated.

What other advice do I have?

It is definitely a useful product. I would absolutely recommend it.

I would rate Microsoft PowerApps an eight out of ten because there are still some issues that we are addressing, specifically related to its integration.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Business Consultant at a tech services company with 501-1,000 employees
Real User
Easy to use with good speed and very good design capabilities
Pros and Cons
  • "Overall, the tool is very democratic. It's easy for anyone to use. You don't have to be a professional or well-versed in technology."
  • "It's sometimes hard to import groups of options. At this point, I need to enter those manually and it slows the process down."

What is most valuable?

The solution is really strong. I'm not an engineer. I'm an economist. Even without being an engineer, I can handle working with the data warehouse. It offers good speed and excellent design.

If I want to process for payments, I can do it fast and easy in Power Apps. If I need to process information from Facebook, from Twitter, or other places, it's really wonderful. 

Overall, the tool is very democratic. It's easy for anyone to use. You don't have to be a professional or well-versed in technology.

What needs improvement?

For me, it's easier if I have visual references in order to learn the system. However, I'm also Spanish, and the tool is in English. That's one level of difficulty. Another level is that there aren't too many Spanish use cases and examples. It would help if there was more documentation in my native language to help me learn the system more effectively. In English, I don't think this is necessarily a problem. There seems to be a lot of English documentation.

It would be helpful if there was more explanations built right into the solution's interface so that I can understand what action is supposed to get what result.

In terms of usability, when I tried to make an amortization table, I couldn't find an exponential option. I don't know if it's ideal for financial tools that deal with credit or loans. I'm still looking into this.

It's sometimes hard to import groups of options. At this point, I need to enter those manually and it slows the process down.

For how long have I used the solution?

I've only been using the solution for about four months at this point. It hasn't been too long. I've used Power VA, Power Pivot, and Power Query for a long time, however, in terms of Power Apps, it hasn't been nearly as long.

What do I think about the stability of the solution?

The tool is good for work. I haven't had issues with bugs or glitches. It doesn't crash.

What do I think about the scalability of the solution?

For me, and the way I am using it, the tool is fine. I'm unsure if it would work on a very large scale for big, big companies.

How was the initial setup?

The initial setup was not complex. It's very easy as it's on the cloud. You don't need to be an expert in order to deploy it.

What's my experience with pricing, setup cost, and licensing?

I'm using a trial version right now. I'm still learning the system, so I haven't moved into a paid version yet.

It's my understanding that the pricing isn't too bad. I've heard other people mention it's not as expensive as Azure in comparison with Linux. One or two licenses may not be too expensive, however, I don't know the exact pricing.

What other advice do I have?

I started working with the common data model and the entities and working with my data warehouse. Now I'm working on my data warehouse with common data series. I use Power Apps for my standard entities' values. I need to modify it now with the new processes that are in place. And in the beginning, I use Power Apps for the management of the entities for Power VA. Since I've started using Power Apps, as I can see it's powerful and makes it easy for many, many, many kinds of work processes.

I'm still trying the solution out, and I'm still learning a lot about it. I'm by no means an expert yet.

I'm pretty satisfied with the product. Overall, I would rate it eight out of ten. It's a good tool and it's nice that it's part of a suite in Microsoft.

Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
reviewer1424412 - PeerSpot reviewer
Vice President, Information System & Technology at a real estate/law firm with 1,001-5,000 employees
Real User
Easy to set up and low-code allows for fast development, but the navigation needs to be simplified
Pros and Cons
  • "The most valuable features are low-code and fast development."
  • "PowerApps is still a bit new compared to a slightly more mature product such as OutSystems."

What is most valuable?

The most valuable features are low-code and fast development.

Microsoft is evolving constantly.

What needs improvement?

PowerApps is still a bit new compared to a slightly more mature product such as OutSystems.

OutSystems has many features that are still not available in Power Apps.

Simple things like navigation are better with Outsystem without much coding.

The key is the licensing; the fees could be reduced, especially at the enterprise level.

I would like to have more usability, with more fanciful navigation. More like what you would find in Outsystems BI. They offer more drag and drop navigation, and more advanced navigational options around the drag and drop lists and hierarchical navigation out of the box is literally a drag and a drop.

It can be done in Power Apps, but you need to do a bit of coding to achieve the same thing. It's lacking in features.

For how long have I used the solution?

We are in the evaluation phase and have been using PowerApps for three months.

We are using the latest version of this solution.

What do I think about the stability of the solution?

To be fair, we are relatively new to this solution. It's stable but at the moment in terms of stability, the enterprise version is more sustainable.

What do I think about the scalability of the solution?

The version that I am using is not at an enterprise level. If you want to increase in size you have to purchase more licenses. It's scalable as long as you purchase the license.

We have more than 100 users in our organization.

How are customer service and technical support?

I have not contacted technical support. We haven't had the need to.

Which solution did I use previously and why did I switch?

I am currently working with Microsoft Power BI and Power Automate, which goes hand in hand with Microsoft Power Apps.

How was the initial setup?

The initial setup is quite easy, it's as simple as turning it on.

It took us two weeks to deploy it and to come out with the first prototype.

What's my experience with pricing, setup cost, and licensing?

The licensing fee at the enterprise level is expensive.

Which other solutions did I evaluate?

We are currently doing a proof of concept with Microsoft, we are evaluating some of their products.

What other advice do I have?

I would recommend Microsoft Power Apps to anyone who is interested in using it.

As of recent Microsoft has been evolving the Power Platform rather aggressively. 

For example, I'm using Power BI, and every month they have a rollout of new features, and with Power Apps, when you compare to one year ago has evolved quite a bit, and so has Power Automate.

Microsoft is on a journey of evolving. 

It's a good tool now, but it will be a great tool soon.

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Microsoft Power Apps Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2025
Buyer's Guide
Download our free Microsoft Power Apps Report and get advice and tips from experienced pros sharing their opinions.