Our sales reps use it in the field on a daily basis. I get the data from there and then analyze it for my needs. We are also developing an application to start using Microsoft PowerApps. I would assume we have the latest version.
Data Architect at a manufacturing company with 10,001+ employees
Pretty good support and useful for real-time feedback
Pros and Cons
- "We get feedback on a real-time basis, which is actually very useful for us."
- "We get feedback on a real-time basis, which is actually very useful for us."
- "It is not enough user friendly. It also doesn't integrate very well with SQL Server."
- "It is not enough user friendly. It also doesn't integrate very well with SQL Server."
What is our primary use case?
What is most valuable?
We get feedback on a real-time basis, which is actually very useful for us.
What needs improvement?
It is not enough user friendly. It also doesn't integrate very well with SQL Server.
For how long have I used the solution?
I have been using this solution for almost a year and a half now.
Buyer's Guide
Microsoft Power Apps
March 2026
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884,976 professionals have used our research since 2012.
What do I think about the stability of the solution?
I would say, overall, it is not bad.
What do I think about the scalability of the solution?
We haven't gone that far yet, so I'm not sure. We have almost 500 sales reps who use it.
How are customer service and support?
They are good. We get a pretty good response and support from them. I had to talk to them on a couple of occasions, and it was a good experience. I would rate them a nine out of ten.
Which solution did I use previously and why did I switch?
We didn't have anything before.
How was the initial setup?
The initial setup was straightforward, but if you want to put more options, it gets complicated.
What other advice do I have?
It is definitely a useful product. I would absolutely recommend it.
I would rate Microsoft PowerApps an eight out of ten because there are still some issues that we are addressing, specifically related to its integration.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Cloud Application Architect, Senior Manager at a tech services company with 10,001+ employees
A self-contained solution for rapidly developing apps
Pros and Cons
- "Of all of the solutions I evaluated, it was the easiest to use and deploy."
- "Of all of the solutions I evaluated, it was the easiest to use and deploy."
- "Microsoft PowerApps is not intended for customizing what's generated in a major way."
- "Microsoft PowerApps is not intended for customizing what's generated in a major way."
What is our primary use case?
I am not a PowerApps user, but recently I have been evaluating and scoring no-code to low-code platforms (for developing mobile apps). The score chart is divided into sections, such as usability and features like the ability to test and multi-platform. Due to these evaluations, I learned the systems well enough to be able to build a sample application on all of these platforms and then fill in my evaluation.
What is most valuable?
I like the fact that Microsoft PowerApps it a self-contained solution; I could build everything and then deploy it. I liked the UI designer that they had for building the screens and also defining the flows. Of all of the solutions I evaluated, it was the easiest to use and deploy.
What needs improvement?
Microsoft PowerApps is not intended for customizing what's generated in a major way. You have these little windows where you can enter your script and such, but there is no script debugging, nothing like that. You build and you auto-generate the code. From there, if you want to customize it too much, then it's going to get difficult — OutSystems was more intended for that; you can do a lot more customization after you build your solution.
What do I think about the stability of the solution?
The stability is pretty robust. I didn't encounter any crashes or anything unexpected.
How are customer service and technical support?
I did have a negative experience with customer support. I contacted them and was connected with an automated messaging system; It was hard to get to talk to someone. That was definitely a concern for me.
How was the initial setup?
For me, the initial setup was very simple and smooth-flowing.
What's my experience with pricing, setup cost, and licensing?
I was using a free version. The company has a subscription where you can use certain features for free, but there are features that require a premium subscription to use. I am not certain, but I suspect they would be expensive.
What other advice do I have?
On a scale from one to ten, I would give this solution a rating of nine.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Buyer's Guide
Microsoft Power Apps
March 2026
Learn what your peers think about Microsoft Power Apps. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,976 professionals have used our research since 2012.
Senior Product Manager Data Science at a insurance company with 1,001-5,000 employees
Great UI and an easy initial setup, however, users are limited to 2,000 records
Pros and Cons
- "There's a lot of online knowledge on the solution, to the point where new users can basically teach themselves how to use the solution."
- "It's easy to use due to expert UI."
- "One of the major problems with it is what PowerApps calls the delegation warning. Regardless of what platform, data source, et cetera, that you're using, you can't retrieve more than 2000 records."
- "You cannot scale with PowerApps. PowerApps is still very much a point solution."
What is our primary use case?
We primarily use the solution as a general business process improvement. We use it as more of a digital transformation to eliminate some archaic manual processes that the business has built up over time. We're working to make everything more streamlined.
How has it helped my organization?
The solution has allowed us to remove a lot of manual redundancies and to update and streamline our processes.
What is most valuable?
It's easy to use due to expert UI. It is great.
The initial setup is easy.
There's a lot of online knowledge on the solution, to the point where new users can basically teach themselves how to use the solution.
What needs improvement?
The solution is limited in a very specific way. One of the major problems with it is what PowerApps calls the delegation warning. Regardless of what platform, data source, et cetera, that you're using, you can't retrieve more than 2000 records.
I connect to an Oracle server that has well over 150,000 records that business users want to see or could use at any given time. The only thing that I could surface in the app is a portion of up to 2000 records at one data call.
Due to this limitation, I have to build in options for the user to refine the search, to go back out to the server, and then pull back records that match that search as opposed to offering all 150,000+ records. You need to filter quite extensively. Microsoft refers to is as a "delegation issue".
For how long have I used the solution?
I've only been using the solution for about a year. It hasn't been too long as of yet.
What do I think about the stability of the solution?
The stability has been very good. We've been pretty satisfied with it. It's not buggy. It doesn't crash.
What do I think about the scalability of the solution?
You cannot scale with PowerApps. PowerApps is still very much a point solution. The size is the size.
How are customer service and technical support?
We've dealt with technical support in the past. Everybody that we've worked with at Microsoft is phenomenal. They are always willing to help troubleshoot and get to the bottom of issues. That said, with PowerApps and even Power Automate, sometimes the teams at Microsoft still don't know why some issues occur or how to work around them.
Which solution did I use previously and why did I switch?
I joined the company a year ago in September. I don't think they used anything prior to that beyond the citizen developer level. There might have been a solution that the actual coders used, however, I can't recall the product's name. It was a pretty standard Microsoft application in any case. It may have been Visual Studio.
How was the initial setup?
The initial setup is not complex. It's quite straightforward.
For me, just using it on my own, I just used Google searches or YouTube to figure out how do this or fix and tie items together. After about a month of learning and experimenting, I had a pretty good handle on how PowerApps works.
What about the implementation team?
The company as a whole used Microsoft consultants to set up a center of excellence.
What's my experience with pricing, setup cost, and licensing?
The solution is free if you have a Teams account, or Office 365.
If you start to use any premium connectors that are not stored in a SharePoint list or on an Excel workbook, then it costs $4 per user per month. If you want unlimited, it's about $16 per month for unlimited apps and unlimited connectors.
There might potentially be a few other extra fees, however, I'm not sure what they are. Microsoft is one of those organizations that manage to nickel and dime its customers on everything.
What other advice do I have?
We're just a customer. We don't have a business relationship with Microsoft.
We are most likely using the most recent or updated version of the solution, however, I'm unsure of the exact version number.
While Microsoft is an option, I'd recommend users check out OutSystems first and see if it makes sense for them to use that before looking into Microsoft.
Overall, I'd rate the solution six out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Librarian at a media company with 51-200 employees
Helps to handle the reviewing and filing processes of invoices
Pros and Cons
- "Microsoft Power Apps has helped us handle our fairly complex invoices, including filing and reviewing them manually. We’re working towards automating our invoice processing, labeling them according to organization accounts, and developing an entirely digital workflow. The tool uses customizable AI models for your organization's documents, so it supports AI-driven projects well."
- "The solution's deployment is complex."
What is our primary use case?
We’ve been setting up an invoice processing system using the tool's document automation reference model. I’ve also been customizing the document automation reference app to create workflows for our organization.
What is most valuable?
Microsoft Power Apps has helped us handle our fairly complex invoices, including filing and reviewing them manually. We’re working towards automating our invoice processing, labeling them according to organization accounts, and developing an entirely digital workflow. The tool uses customizable AI models for your organization's documents, so it supports AI-driven projects well.
What needs improvement?
The solution's deployment is complex.
For how long have I used the solution?
I have been using the product for a couple of months.
What do I think about the stability of the solution?
I rate the solution's stability a nine out of ten.
What do I think about the scalability of the solution?
Microsoft Power Apps is scalable. My company has two users for it.
How are customer service and support?
We get limited support if no payments are made for additional support.
How would you rate customer service and support?
Neutral
How was the initial setup?
I rate the tool's deployment ease a six out of ten.
What's my experience with pricing, setup cost, and licensing?
My company has non-profit licensing, and hence, it is affordable. Pricing depends on usage.
What other advice do I have?
I rate the overall solution a nine out of ten and would recommend it to others.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Solution Sales Architect at Softline
A low-code platform that helps to develops solutions for general business processes
Pros and Cons
- "The tool helps simplify tasks like conference room bookings, onboarding new employees, managing documentation processes, or handling form submissions; PowerOps can adapt to various use cases. Its ability to develop templates and seamlessly integrate data makes it a valuable tool. It can be integrated with Microsoft Copilot."
- "I recommend improving Microsoft Power Apps' licensing model. I've encountered challenges related to licensing complexity, which has led some customers to opt for traditional solution development and deployment methods instead."
What is our primary use case?
The solution is a low-code platform that quickly develops solutions for general business processes. Companies can integrate it with their existing systems, access data flows, and deploy applications within a matter of days or even a couple of days.
What is most valuable?
The tool helps simplify tasks like conference room bookings, onboarding new employees, managing documentation processes, or handling form submissions; PowerOps can adapt to various use cases. Its ability to develop templates and seamlessly integrate data makes it a valuable tool. It can be integrated with Microsoft Copilot.
What needs improvement?
I recommend improving Microsoft Power Apps' licensing model. I've encountered challenges related to licensing complexity, which has led some customers to opt for traditional solution development and deployment methods instead.
For how long have I used the solution?
I have been using the product for one to two years.
What do I think about the stability of the solution?
I rate the tool's stability a six to seven out of ten.
What do I think about the scalability of the solution?
Microsoft Power Apps is a scalable solution.
How are customer service and support?
We contact Microsoft architects for assistance if we don't get the help we need through the normal support channels.
How was the initial setup?
The tool's deployment is straightforward. Deployment doesn't take much time, usually just a couple of days.
What was our ROI?
The product's value and benefits vary depending on the solution being built. Some solutions may simplify employee tasks. However, ROI cannot be much since it is an internal process.
What other advice do I have?
I rate the overall product an eight out of ten. I recommend starting with exploration because it's a low-code/no-code solution that anyone, even without a technical background, can learn. Set up the flow and template, and you're ready.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Senior Information Technology Manager at a construction company with 501-1,000 employees
Helpful for collecting business data but should include codes to speed up aggregates
Pros and Cons
- "The speed of the solution is valuable."
- "Can be improved to cater to complex developments."
What is our primary use case?
Our primary use case for the solution is collecting business data and checking for initiative ideas to collect information.
What is most valuable?
The speed of the solution is valuable.
What needs improvement?
The solution can be improved by including codes that can speed up aggregates for our project development applications.
For how long have I used the solution?
We have been using this solution for about a year, and we are currently using the latest version. It is deployed on Azure Cloud.
Which solution did I use previously and why did I switch?
We currently use a different solution as our ERP.
What other advice do I have?
I rate the solution a six out of ten. The solution is good but can be improved to cater to complex developments.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Practice Lead at a consultancy with 10,001+ employees
User-friendly with good flows but the UI needs to be improved
Pros and Cons
- "The flows are good because they can be used in a variety of situations."
- "The flows are good and probably the best component of this product because they can be used in a variety of situations and we're using it all the time."
- "The portal and canvas apps need to be improved and brought up to speed."
- "The portal and canvas apps are the main things that need to be improved."
What is our primary use case?
We have a partnership with Microsoft.
What is most valuable?
The flows are good and probably the best component of this product because they can be used in a variety of situations and we're using it all the time. We're also using a lot of portal and canvas too. This is a simple solution and user friendly.
What needs improvement?
The product has a few issues. The portal and canvas apps are the main things that need to be improved. Bringing the UI of a model-driven app to something closer to what Salesforce has will definitely be a game changer.
For how long have I used the solution?
I've been using this solution for three years.
What do I think about the stability of the solution?
The solution is stable if the load is not too high. If it is, then we have issues and need Microsoft to help us sort things out. In the low to medium load, it's very stable.
What do I think about the scalability of the solution?
Our implementation wasn't huge but the solution is scalable.
How are customer service and support?
The technical support was good. They provided us with first-rate architects and good support.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup was relatively straightforward.
What other advice do I have?
I recommend this solution because of the type of connectors that they have, the cost is reasonable, and it's easy to learn.
I rate this solution seven out of 10.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Senior Manager at Macro Systems Limited
Beneficial user interface, scalable, and simple setup
Pros and Cons
- "The most valuable feature of Microsoft PowerApps is the user interface."
- "Microsoft PowerApps could improve the speed of Power Automate, it is not very fast."
What is most valuable?
The most valuable feature of Microsoft PowerApps is the user interface.
What needs improvement?
Microsoft PowerApps could improve the speed of Power Automate, it is not very fast.
In a feature release, any additional features would be beneficial.
For how long have I used the solution?
I have been using Microsoft PowerApps for half a year.
What do I think about the scalability of the solution?
The stability could be better when it comes to performance.
How was the initial setup?
Microsoft PowerApps is simple to install.
What's my experience with pricing, setup cost, and licensing?
The price of Microsoft PowerApps is reasonable compared to other solutions.
What other advice do I have?
I rate Microsoft PowerApps a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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