My organization deals with the implementation of PowerApps and Salesforce. We are currently scaling up our capacity in low-code, no-code platforms. Essentially, this solution is for building forms from a front-end loan application and quickly rate a particular application.
Sr. Digital Experience Consultant at a computer software company with 5,001-10,000 employees
Provides a lot of flexibility for flow automation, very stable, easy to deploy, and good price
Pros and Cons
- "The model that allows you to establish flow automation is getting a lot of traction from the customer side. It offers a lot of flexibility."
- "The availability of templates needs to be improved. I understand that the ecosystem around it is still developing, but we need more templates. I would like the entire ecosystem around it to improve. I would recommend adding AI components. Even though we can always connect to Azure for AI components, they should slowly start looking at adding some AI components to PowerApps so that out-of-the-box learning can be applied to process flows. Salesforce has the Einstein layer that works along with license platforms. PowerApps should also have something similar."
What is our primary use case?
What is most valuable?
The model that allows you to establish flow automation is getting a lot of traction from the customer side. It offers a lot of flexibility.
What needs improvement?
The availability of templates needs to be improved. I understand that the ecosystem around it is still developing, but we need more templates. I would like the entire ecosystem around it to improve.
I would recommend adding AI components. Even though we can always connect to Azure for AI components, they should slowly start looking at adding some AI components to PowerApps so that out-of-the-box learning can be applied to process flows. Salesforce has the Einstein layer that works along with license platforms. PowerApps should also have something similar.
For how long have I used the solution?
We have been using PowerApps for the last six months in our organization.
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What do I think about the stability of the solution?
I haven't come across any issues. I have not faced any issues with my existing deployment.
How was the initial setup?
It is quite straightforward.
What about the implementation team?
We have our own team for the maintenance side.
What's my experience with pricing, setup cost, and licensing?
One of the main things about this solution is the price. The cost for Salesforce is $35, $25, or $10 per user per month. PowerApps costs much less than that. It is at a good price point. It may change in the future, but at this point, its price is pretty fine.
What other advice do I have?
I would recommend this solution for people who are looking for flexibility. PowerApps offers more flexibility than SalesForce. I would advise others to use a local platform to build and test first and fail fast.
We are still exploring a few features, but based on what I have learned and seen, I would rate PowerApps an eight out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner

Founder at Simplify IT
Full solution that can do almost anything
Pros and Cons
- "The solution is very good. It's very full. You can do almost anything."
- "This tool doesn't have an internal database. It only relies on the data layer of Microsoft Cloud."
What is our primary use case?
Once you have a cloud solution, for instance, and you work within a Microsoft suite, such as Dynamics CRM, ERP, or another dynamic platform and you want to extend it with a mobile app, Microsoft PowerApps is the right solution.
Main limits will be the "vendor lock-in" concept, pricing for mass external users, and the training could be better. It is not intend to serve ex-Azur assets or on-prem.
What is most valuable?
The solution integrated well in Azure environment thus provide a full rapid development solution. Thanks to the extensibility (as low code platform should), You can do anything, and if not directly, you can use other Azure functionality.
What needs improvement?
1. The licensing lakes a plan for a mass number of external users on the app.
2. The Data layer based on Azure data layer which complicates the environment, the min. required knowledge (citizen developers will not be independent under with PowerApps) and the vendor lock-in limitation.
3. The training is not integrated in the tool and the available training is not a full course which might be available in the online universities but not free and accessible like in other tools.
What do I think about the stability of the solution?
It's a stable and trustworthy solution and can serve in an organizational critical processes.
How are customer service and technical support?
Anything special to share.
Which solution did I use previously and why did I switch?
Yes I'm using Mendix.
The major advantage of PowerApps is in Microsoft environment. Once your assets are in Azure, this is the natural choice for rapid development.
How was the initial setup?
As always - depends on the size and complexity of the needed solution. But the cloud based solution + the Low Code approach simplify it.
What was our ROI?
I estimate that the time to market will be 3-5 times faster then 3rd generation solution or twice faster that best of breed of the shelf solution (which you have to find the specific specialist +rely on your solution provider ...)
What's my experience with pricing, setup cost, and licensing?
The setup costs depend on the organization (it's professional knowledge) and it's assets location once the basic data and application is in Azure the setup effort will be very cost effective.
For organizational internal users the prices are fair. But for external users It's negotiation. The the long term is vague.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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May 2025

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Business Consultant at a tech services company with 501-1,000 employees
Easy to use with good speed and very good design capabilities
Pros and Cons
- "Overall, the tool is very democratic. It's easy for anyone to use. You don't have to be a professional or well-versed in technology."
- "It's sometimes hard to import groups of options. At this point, I need to enter those manually and it slows the process down."
What is most valuable?
The solution is really strong. I'm not an engineer. I'm an economist. Even without being an engineer, I can handle working with the data warehouse. It offers good speed and excellent design.
If I want to process for payments, I can do it fast and easy in Power Apps. If I need to process information from Facebook, from Twitter, or other places, it's really wonderful.
Overall, the tool is very democratic. It's easy for anyone to use. You don't have to be a professional or well-versed in technology.
What needs improvement?
For me, it's easier if I have visual references in order to learn the system. However, I'm also Spanish, and the tool is in English. That's one level of difficulty. Another level is that there aren't too many Spanish use cases and examples. It would help if there was more documentation in my native language to help me learn the system more effectively. In English, I don't think this is necessarily a problem. There seems to be a lot of English documentation.
It would be helpful if there was more explanations built right into the solution's interface so that I can understand what action is supposed to get what result.
In terms of usability, when I tried to make an amortization table, I couldn't find an exponential option. I don't know if it's ideal for financial tools that deal with credit or loans. I'm still looking into this.
It's sometimes hard to import groups of options. At this point, I need to enter those manually and it slows the process down.
For how long have I used the solution?
I've only been using the solution for about four months at this point. It hasn't been too long. I've used Power VA, Power Pivot, and Power Query for a long time, however, in terms of Power Apps, it hasn't been nearly as long.
What do I think about the stability of the solution?
The tool is good for work. I haven't had issues with bugs or glitches. It doesn't crash.
What do I think about the scalability of the solution?
For me, and the way I am using it, the tool is fine. I'm unsure if it would work on a very large scale for big, big companies.
How was the initial setup?
The initial setup was not complex. It's very easy as it's on the cloud. You don't need to be an expert in order to deploy it.
What's my experience with pricing, setup cost, and licensing?
I'm using a trial version right now. I'm still learning the system, so I haven't moved into a paid version yet.
It's my understanding that the pricing isn't too bad. I've heard other people mention it's not as expensive as Azure in comparison with Linux. One or two licenses may not be too expensive, however, I don't know the exact pricing.
What other advice do I have?
I started working with the common data model and the entities and working with my data warehouse. Now I'm working on my data warehouse with common data series. I use Power Apps for my standard entities' values. I need to modify it now with the new processes that are in place. And in the beginning, I use Power Apps for the management of the entities for Power VA. Since I've started using Power Apps, as I can see it's powerful and makes it easy for many, many, many kinds of work processes.
I'm still trying the solution out, and I'm still learning a lot about it. I'm by no means an expert yet.
I'm pretty satisfied with the product. Overall, I would rate it eight out of ten. It's a good tool and it's nice that it's part of a suite in Microsoft.
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
Technical Lead at SmartIMS India Pvt.Ltd
Very simple setup with easy connection to any database or technology
Pros and Cons
- "Can design apps quickly and can connect to any database."
- "Customer support needs improvement."
What is our primary use case?
Our primary use case is for the three locations in our company. We use it mainly for setting up meetings in our various conference rooms. Numerous choices need to be made - size of room, number of phones and projectors, date, time, number of participants. It's a great way to keep track of everything. We have 200 users. We're gold partners and I'm a lead consultant in our company.
What is most valuable?
We can design apps quickly and we can connect to any database. We can connect to any technology, like Microsoft Analytics or SAP. It requires less code from our side and is available on cloud. Updates are done automatically, which is a valuable feature.
What needs improvement?
If they would reduce the price, that would be an improvement, and they should also improve their customer service support, because the last time I contacted them it took one week to resolve the issue. That's not right.
I would like to see improvement in terms of implementation. Sometimes the application is a little slow. If I want to load the data from Power Apps, it generally takes time to take the data from experiential Power Apps, but in this case it takes longer compared to other technologies. I've written to them about this.
For how long have I used the solution?
I've been using this solution for six months.
What do I think about the stability of the solution?
It's a stable product.
What do I think about the scalability of the solution?
Scalability is good.
How was the initial setup?
Initial setup is not very difficult. Even with minimal knowledge it's easy to understand. Deployment took somewhere around half an hour and it required one person to implement. We have four people in the company maintaining the solution.
What's my experience with pricing, setup cost, and licensing?
If I want to use Power Apps with Singalab, then I have to pay $10 per month. But if I want to have unlimited access to Power Apps that is $40 per month per user. Prices may have changed.
What other advice do I have?
It's very easy to use this solution, you can do integration, there's no need to write much code. I would suggest that Power Apps is for all ERP people. If you want to connect to SPL on-premises, it requires one gateway. That's the bridge between Power Apps and the on-premises SPL.
The Power Apps tool is relatively new technology. Not many people are using it yet so whatever problems they are facing, they will be posting to WordPress or something similar. If I need an answer I can go there.
I would rate this solution a nine out of 10.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Founder & CEO at Logesys Solutoins India Pvt Ltd
Reliable and issue free with helpful technical support
Pros and Cons
- "The solution is stable and reliable."
- "We'd like to see more integration capabilities in the future."
What is our primary use case?
We use it as part of our analytics offering. We are basically into analytics. Maybe sometimes we use it to build small apps to instrument the research process. That's what we do.
What is most valuable?
I am from the sales side, so I really do not know the technical aspect of it.
It's my understanding that it has been issue-free.
We have pretty easy integration options.
Technical support is great.
The solution is stable and reliable.
The scalability is good.
What needs improvement?
I don't have any notes for improvement. It does what it says it does.
We'd like to see more integration capabilities in the future.
For how long have I used the solution?
We've been using the solution for about three years.
What do I think about the stability of the solution?
The solution works well. It's stable. the performance is good. there aren't bugs or glitches and it doesn't crash or freeze.
What do I think about the scalability of the solution?
We use it for a very specific purpose, and therefore scalability is not really a factor for us.
We have about ten clients using the solution currently.
How are customer service and support?
Technical support has been fine. We are satisfied with their level of service.
How was the initial setup?
We use the cloud version of the solution. There isn't an in-depth deployment process.
What about the implementation team?
We handle the projects and the implementation for our clients.
What's my experience with pricing, setup cost, and licensing?
I don't have any comments on the cost or licensing. It's fine. It's cheap compared to other RPA tools. It was about $40. There are people that are lower than that, however, they don't give you the features.
What other advice do I have?
We use a lot of Microsoft products. We use Microsoft Power BI, Power Platform, and Azure Patch Solutions.
I'm not sure which version of the solution we're using.
I'd recommend the solution to others.
I would rate the solution eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Architect/Manager at Deloitte
Custom app building solution used for workflow automation that offers free licences for POCs
Pros and Cons
- "Power Automate has been the most valuable feature."
- "The set up of the solution could be simpler."
What is our primary use case?
We use this solution for workflow automation.
What is most valuable?
Power Automate has been the most valuable feature.
What needs improvement?
The set up of the solution could be simpler.
For how long have I used the solution?
We have been using this solution for three years.
What do I think about the stability of the solution?
I would rate the stability of this solution an eight out of ten.
How are customer service and support?
The customer support for this solution could be faster.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is fairly straightforward. I would rate it a seven out of ten.
The whole life cycle takes two months to develop, test, implement and deploy.
What's my experience with pricing, setup cost, and licensing?
It is possible to make use of free licences for the sake of a POC.
What other advice do I have?
Overall, I would rate this solution an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Practice Lead at a consultancy with 10,001+ employees
User-friendly with good flows but the UI needs to be improved
Pros and Cons
- "The flows are good because they can be used in a variety of situations."
- "The portal and canvas apps need to be improved and brought up to speed."
What is our primary use case?
We have a partnership with Microsoft.
What is most valuable?
The flows are good and probably the best component of this product because they can be used in a variety of situations and we're using it all the time. We're also using a lot of portal and canvas too. This is a simple solution and user friendly.
What needs improvement?
The product has a few issues. The portal and canvas apps are the main things that need to be improved. Bringing the UI of a model-driven app to something closer to what Salesforce has will definitely be a game changer.
For how long have I used the solution?
I've been using this solution for three years.
What do I think about the stability of the solution?
The solution is stable if the load is not too high. If it is, then we have issues and need Microsoft to help us sort things out. In the low to medium load, it's very stable.
What do I think about the scalability of the solution?
Our implementation wasn't huge but the solution is scalable.
How are customer service and support?
The technical support was good. They provided us with first-rate architects and good support.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup was relatively straightforward.
What other advice do I have?
I recommend this solution because of the type of connectors that they have, the cost is reasonable, and it's easy to learn.
I rate this solution seven out of 10.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Solutions Architect at SoftServe
Useful video documentation, fully customizable design, and excellent support
Pros and Cons
- "In Microsoft PowerApps the most valuable features are the fully customizable design that we can control everything that we would like to control. For example, the integration between Microsoft and third-party services through pre-built connectors, and the functionality to create custom connectors."
- "The solution could improve by having more connectors for different solutions in a way to create custom connectors. Additionally, they should make HTTP Connectors free again because it was not always a premium feature. These HTTP connectors allow you to send API requests which can be important."
What is our primary use case?
I'm working for a company that provides services and develops projects for our clients. I am a solution architect and I use Microsoft PowerApps.
What is most valuable?
In Microsoft PowerApps the most valuable features are the fully customizable design that we can control everything that we would like to control. For example, the integration between Microsoft and third-party services through pre-built connectors, and the functionality to create custom connectors.
What needs improvement?
The solution could improve by having more connectors for different solutions in a way to create custom connectors. Additionally, they should make HTTP Connectors free again because it was not always a premium feature. These HTTP connectors allow you to send API requests which can be important.
For how long have I used the solution?
I have been using Microsoft PowerApps for approximately four years.
What do I think about the stability of the solution?
The performance and the stability of Microsoft PowerApps are great because it is based on the Microsoft platform. We are able to use a lot of other features, we have no problems with the performance.
How are customer service and support?
The technical support from Microsoft PowerApps is quite good because they respond in a few hours. They provide comprehensive support as well. If you do not buy any support package, SLA agreement, et cetera, and only have a standard license, you are able to raise a ticket with them and they will support you.
How was the initial setup?
The initial setup is very easy.
What's my experience with pricing, setup cost, and licensing?
There are areas of Microsoft PowerApps that can be improved. For example, the license policies are expensive to purchases the premium connectors. If a company would like to use the premium features, they have to pay a lot of money. The Microsoft PowerApps portal could be easier to use when there are a lot of external users because if a company has 1,000 external users, it is too expensive to use the Microsoft PowerApps portal.
What other advice do I have?
I would recommend people to pay attention to not only the documentation of the solution but Microsoft provides a lot of video and text documentation. They give step-by-step guides on how to use different features and how to start and complete the implementation. Microsoft documentation is a good way to start for non-familiar people to Microsoft PowerApps.
I rate Microsoft PowerApps a ten out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner

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