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reviewer1354854 - PeerSpot reviewer
Cloud Application Architect, Senior Manager at a tech services company with 10,001+ employees
Real User
A self-contained solution for rapidly developing apps
Pros and Cons
  • "Of all of the solutions I evaluated, it was the easiest to use and deploy."
  • "Microsoft PowerApps is not intended for customizing what's generated in a major way."

What is our primary use case?

I am not a PowerApps user, but recently I have been evaluating and scoring no-code to low-code platforms (for developing mobile apps). The score chart is divided into sections, such as usability and features like the ability to test and multi-platform. Due to these evaluations, I learned the systems well enough to be able to build a sample application on all of these platforms and then fill in my evaluation.

What is most valuable?

I like the fact that Microsoft PowerApps it a self-contained solution; I could build everything and then deploy it. I liked the UI designer that they had for building the screens and also defining the flows. Of all of the solutions I evaluated, it was the easiest to use and deploy.

What needs improvement?

Microsoft PowerApps is not intended for customizing what's generated in a major way. You have these little windows where you can enter your script and such, but there is no script debugging, nothing like that. You build and you auto-generate the code. From there, if you want to customize it too much, then it's going to get difficult — OutSystems was more intended for that; you can do a lot more customization after you build your solution.


What do I think about the stability of the solution?

The stability is pretty robust. I didn't encounter any crashes or anything unexpected.

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Microsoft Power Apps
June 2025
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How are customer service and support?

I did have a negative experience with customer support. I contacted them and was connected with an automated messaging system; It was hard to get to talk to someone. That was definitely a concern for me.

How was the initial setup?

For me, the initial setup was very simple and smooth-flowing.

What's my experience with pricing, setup cost, and licensing?

I was using a free version. The company has a subscription where you can use certain features for free, but there are features that require a premium subscription to use. I am not certain, but I suspect they would be expensive.

What other advice do I have?

On a scale from one to ten, I would give this solution a rating of nine.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer2516316 - PeerSpot reviewer
Librarian at a media company with 51-200 employees
Real User
Helps to handle the reviewing and filing processes of invoices
Pros and Cons
  • "Microsoft Power Apps has helped us handle our fairly complex invoices, including filing and reviewing them manually. We’re working towards automating our invoice processing, labeling them according to organization accounts, and developing an entirely digital workflow. The tool uses customizable AI models for your organization's documents, so it supports AI-driven projects well."
  • "The solution's deployment is complex."

What is our primary use case?

We’ve been setting up an invoice processing system using the tool's document automation reference model. I’ve also been customizing the document automation reference app to create workflows for our organization.

What is most valuable?

Microsoft Power Apps has helped us handle our fairly complex invoices, including filing and reviewing them manually. We’re working towards automating our invoice processing, labeling them according to organization accounts, and developing an entirely digital workflow. The tool uses customizable AI models for your organization's documents, so it supports AI-driven projects well.

What needs improvement?

The solution's deployment is complex. 

For how long have I used the solution?

I have been using the product for a couple of months. 

What do I think about the stability of the solution?

I rate the solution's stability a nine out of ten. 

What do I think about the scalability of the solution?

Microsoft Power Apps is scalable. My company has two users for it. 

How are customer service and support?

We get limited support if no payments are made for additional support. 

How would you rate customer service and support?

Neutral

How was the initial setup?

I rate the tool's deployment ease a six out of ten. 

What's my experience with pricing, setup cost, and licensing?

My company has non-profit licensing, and hence, it is affordable. Pricing depends on usage. 

What other advice do I have?

I rate the overall solution a nine out of ten and would recommend it to others. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Microsoft Power Apps
June 2025
Learn what your peers think about Microsoft Power Apps. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,632 professionals have used our research since 2012.
SaurabhSingh1 - PeerSpot reviewer
Solution Sales Architect at Softline
Reseller
Top 5Leaderboard
A low-code platform that helps to develops solutions for general business processes
Pros and Cons
  • "The tool helps simplify tasks like conference room bookings, onboarding new employees, managing documentation processes, or handling form submissions; PowerOps can adapt to various use cases. Its ability to develop templates and seamlessly integrate data makes it a valuable tool. It can be integrated with Microsoft Copilot."
  • "I recommend improving Microsoft Power Apps' licensing model. I've encountered challenges related to licensing complexity, which has led some customers to opt for traditional solution development and deployment methods instead."

What is our primary use case?

The solution is a low-code platform that quickly develops solutions for general business processes. Companies can integrate it with their existing systems, access data flows, and deploy applications within a matter of days or even a couple of days.

What is most valuable?

The tool helps simplify tasks like conference room bookings, onboarding new employees, managing documentation processes, or handling form submissions; PowerOps can adapt to various use cases. Its ability to develop templates and seamlessly integrate data makes it a valuable tool. It can be integrated with Microsoft Copilot. 

What needs improvement?

I recommend improving Microsoft Power Apps' licensing model. I've encountered challenges related to licensing complexity, which has led some customers to opt for traditional solution development and deployment methods instead.

For how long have I used the solution?

I have been using the product for one to two years. 

What do I think about the stability of the solution?

I rate the tool's stability a six to seven out of ten.

What do I think about the scalability of the solution?

Microsoft Power Apps is a scalable solution. 

How are customer service and support?

We contact Microsoft architects for assistance if we don't get the help we need through the normal support channels.

How was the initial setup?

The tool's deployment is straightforward. Deployment doesn't take much time, usually just a couple of days.

What was our ROI?

The product's value and benefits vary depending on the solution being built. Some solutions may simplify employee tasks. However, ROI cannot be much since it is an internal process. 

What other advice do I have?

I rate the overall product an eight out of ten. I recommend starting with exploration because it's a low-code/no-code solution that anyone, even without a technical background, can learn. Set up the flow and template, and you're ready.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Senior Manager at Macro Systems Limited
Real User
Beneficial user interface, scalable, and simple setup
Pros and Cons
  • "The most valuable feature of Microsoft PowerApps is the user interface."
  • "Microsoft PowerApps could improve the speed of Power Automate, it is not very fast."

What is most valuable?

The most valuable feature of Microsoft PowerApps is the user interface.

What needs improvement?

Microsoft PowerApps could improve the speed of Power Automate, it is not very fast.

In a feature release, any additional features would be beneficial.

For how long have I used the solution?

I have been using Microsoft PowerApps for half a year.

What do I think about the scalability of the solution?

The stability could be better when it comes to performance.

How was the initial setup?

Microsoft PowerApps is simple to install.

What's my experience with pricing, setup cost, and licensing?

The price of Microsoft PowerApps is reasonable compared to other solutions.

What other advice do I have?

I rate Microsoft PowerApps a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
PaulDe Groot - PeerSpot reviewer
Power Platform Consultant at BE-SYNC
Consultant
Good for automation and creating small apps for Microsoft Office but needs to be more stable
Pros and Cons
  • "It is good for using for small apps and automation on Office stuff."
  • "The stability of this solution could be better."

What is most valuable?

The performance is showing signs of improvement. 

Technical support is okay.

It is good for using for small apps and automation on Microsoft Office items.

What needs improvement?

The stability of this solution could be better. It's getting better, the performance. However, it's not there yet.

We'd like to be able to leverage more reuse of the code we are implementing in the apps.

For how long have I used the solution?

I've been using PowerApps for two years.

What do I think about the stability of the solution?

The solution needs to improve stability and performance. However, they are working on it. 

How are customer service and support?

Technical support is okay and we are mostly satisfied with it. 

How would you rate customer service and support?

Neutral

What other advice do I have?

I'm a customer and an end-user.

I would advise other users to try out the product. We've had a largely positive experience. It's good for using for small apps, and automation specifically for Office stuff. If a company needs that kind of specific usability, I'd suggest they use PowerApps.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1231884 - PeerSpot reviewer
CEO at a tech vendor with 51-200 employees
Real User
Its performance is good, and it can be used by all business users
Pros and Cons
  • "The most valuable feature is that PowerApps can be used by most business users. It is not only for programmers."
  • "In some cases, PowerApps would have some limitations in terms of the data, the number of transactions, and so on, but for a normal solution, it would be enough."

What is our primary use case?

It was used to collect or gather information from the requests, assess requests, and evaluate the requests for a new potential project. 

I am a consultant for developers and architects. People to whom I give consultation use it.

It is a cloud solution. Data can be cloud-based or on-premises, but it is mostly cloud-based.

What is most valuable?

The most valuable feature is that PowerApps can be used by most business users. It is not only for programmers.

Its performance is also valuable.

What needs improvement?

In some cases, PowerApps would have some limitations in terms of the data, the number of transactions, and so on, but for a normal solution, it would be enough.

For how long have I used the solution?

I have used it for more than one year.

What do I think about the stability of the solution?

I have not heard about any issues with its stability.

What do I think about the scalability of the solution?

It is scalable. It is used by more than 200 people with different roles, but only two people directly work with it. 

Which solution did I use previously and why did I switch?

People use different solutions for different projects. The previous project was on another technology. They switched because it was more simple, and they knew similar technology for developing the project. They were already using other solutions, such as Power Automate and Power BI, from the Power platform.

How was the initial setup?

It doesn't require any installation. PowerApps works on the Microsoft cloud on the server, and you have two options for using the data. The data is possible on-premises or on the cloud, but PowerApps is only on the cloud.

What's my experience with pricing, setup cost, and licensing?

It depends on the subscription of Office 365 that customers have. With some subscriptions, it's possible to use PowerApps.

What other advice do I have?

I would recommend this solution to others. I would rate it an eight out of 10.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1276098 - PeerSpot reviewer
Application Support Specialist at a aerospace/defense firm with 501-1,000 employees
Real User
Features are limited and it's challenging for non-technical users, but it offers good cross-platform support
Pros and Cons
  • "If you want something that you can use for cellphones, multiple tablets, and things like that, you can use PowerApps for the front end. It gathers all the information, and the information goes somewhere else."
  • "PowerApps can't do a lot of things that users need now. For example, it can't handle signatures."

What is our primary use case?

PowerApps is mostly a front end. It's a form where users can input information, and it gets goes into a database.

What is most valuable?

If you want something that you can use for cellphones, multiple tablets, and things like that, you can use PowerApps for the front end. It gathers all the information, and the information goes somewhere else. 

What needs improvement?

PowerApps can't do a lot of things that users need now. For example, it can't handle signatures. 

For how long have I used the solution?

We just started using PowerApps last year.

What do I think about the scalability of the solution?

I don't know if PowerApps is suitable for the enterprise level. When we need an enterprise solution, we don't use PowerApps because it's too complicated for the users and creates too many headaches for IT.

How are customer service and support?

It's hit or miss. Microsoft makes changes so fast that even their support engineers are confused. Sometimes I'll change my settings, and then I'll go back to my settings the next week, and I can't find it. Finally, I realize that Microsoft changed something, and this particular setting is now integrated into another part of the menu. They keep doing that. It confuses the admins and even their own people.

Which solution did I use previously and why did I switch?

Microsoft had a solution called InfoPath that they discontinued and replaced with PowerApps. I still like it much better because of the licensing issues. PowerApps' use case is more general. Microsoft took InfoPath's functionality and made it more complicated in PowerApps. 

They did the same thing when they introduced the new version of Power Automate. Microsoft took away the best workflow feature. Without that particular one, it's hard to create general workflows for somebody else. Many people don't know how to create workflows, so they rely on IT to do that for them.

How was the initial setup?

Setting up PowerApps isn't straightforward. We allow users to be citizen developers, as they call it, and around 95 percent of the time they end up going back to us, saying, "Hey, we can't use this. We don't know what to do. Help us!" As IT, we're spending a lot of time creating these forms for them instead of users doing it themselves.

Which other solutions did I evaluate?

There are better solutions like Jotform, which is a complete form solution. We're now using Jotform instead of PowerApps because the workflow is simplified. It can accept signatures, and there are many widgets you can use. Jotform has drag-and-drop functionality. However, even with drag and drop, many users still can't build forms and need help from IT. 

It's just a matter of which will make the best use of your time. If it takes a long time to create something in Power Apps and half the time to do it in Jotform, I would make it in Jotform and be done with it. We also use Microsoft Forms for simple forms instead of PowerApps.

What other advice do I have?

I rate PowerApps four out of 10. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Chief Information Technology Officer at BMC Solutions
Real User
Stable, scalable and easy to use and map
Pros and Cons
  • "The solution is easy to use and map."
  • "The solution should have more integration with other platforms."

What is our primary use case?

We use the solution for making forms for Office 365.

What is most valuable?

The solution is easy to use and map.

What needs improvement?

The solution should have more integration with other platforms. 

The licensing price could be better. 

For how long have I used the solution?

We have been using Microsoft PowerApps for five to ten years. 

What do I think about the stability of the solution?

The solution is definitely stable. 

What do I think about the scalability of the solution?

For sure, the solution is scalable. 

How was the initial setup?

As the solution is deployed on-cloud, there is no need for installation. 

What's my experience with pricing, setup cost, and licensing?

The price for the license could be more cost-effective. 

Customers have the option of monthly and yearly subscriptions. 

What other advice do I have?

The solution is deployed both on-premises and in the cloud. 

I would recommend the solution to others. 

We deal with around 15 customers. 

I rate Microsoft PowerApps as an eight out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Download our free Microsoft Power Apps Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2025
Buyer's Guide
Download our free Microsoft Power Apps Report and get advice and tips from experienced pros sharing their opinions.