I use Microsoft Teams for remote communication with other members of my team.
Chief Technology Officer Head of engenir at Stealth Startup
A flexible solution that provides screen sharing and chat retention
Pros and Cons
- "Screen sharing and chat retention are the most valuable features of Microsoft Teams."
- "Since Microsoft Teams is a typical Microsoft product, inviting guest users to the conversation can be problematic if they're not in the active directory."
What is our primary use case?
What is most valuable?
Screen sharing and chat retention are the most valuable features of Microsoft Teams.
What needs improvement?
Since Microsoft Teams is a typical Microsoft product, inviting guest users to the conversation can be problematic if they're not in the active directory.
For how long have I used the solution?
I have been using Microsoft Teams for ten years.
Buyer's Guide
Microsoft Teams
May 2025

Learn what your peers think about Microsoft Teams. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
851,823 professionals have used our research since 2012.
What do I think about the stability of the solution?
I rate Microsoft Teams a nine out of ten for stability.
What do I think about the scalability of the solution?
Microsoft Teams is a pretty scalable solution. I rate Microsoft Teams a nine out of ten for scalability.
How was the initial setup?
The solution's initial setup is pretty easy. I rate Microsoft Teams an eight out of ten for its ease of initial setup.
What about the implementation team?
The solution's deployment takes about an hour.
What's my experience with pricing, setup cost, and licensing?
Microsoft Teams' pricing is fine. I rate Microsoft Teams a three out of ten for pricing.
What other advice do I have?
Microsoft Teams is deployed on-cloud in our organization.
Microsoft Teams is definitely better than Google Meet because Google Meet doesn't retain chat history after the sessions, which is not very good. Zoom is frustrating because the account management is all hosted by a third party. Zoom works, but you're constrained. Microsoft Teams is a little bit more flexible.
The advice I would give to people looking into using Microsoft Teams is that it is not linked directly to Active Directory. Even though it's called Microsoft, it's still a third-party plug-in. You have to be aware that Outlook Web Access needs to be enabled in order to use calendars and scheduling with people who aren't in your organization.
Overall, I rate Microsoft Teams a nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

Professor at FESB - Faculty of Electrical Engineering, Mechanical Engineering and Naval Architecture
With good integration and collaboration capabilities, the tool also provides scalability
Pros and Cons
- "We didn't face any problems with the product's scalability. Scalability-wise, I rate the solution a ten out of ten."
- "It takes me time to adapt to the new improvements in the product, and they don't add too much value for me. I would prefer Microsoft Teams to reduce their frequent updates."
What is our primary use case?
In my organization, we use Microsoft Teams and SharePoint for collaboration purposes. Microsoft Teams is the best collaboration platform since everything is integrated with the product. Most of the users of Microsoft in our organization are familiar with its technologies, including Word, Excel, and PowerPoint, making it easy for the end users to use SharePoint and Teams.
What is most valuable?
SharePoint is not really good for us. Microsoft Teams is integrated with email, and we are also using a team for collaboration because we work in a university where we have to collaborate with the students, making it an okay solution for us.
What needs improvement?
The room for improvement needed in Microsoft Teams depends on what you are looking for and your uses of the product.
Honestly, I would like not to see any improvements because all these improvements normally I don't use. It takes me only time to adapt to the new improvements in the product, and they don't add too much value for me. I would prefer Microsoft Teams to reduce their frequent updates.
For how long have I used the solution?
I have experience with Microsoft Teams. I work at the university, and we are just a consultant for some companies.
What do I think about the stability of the solution?
The product's stability is decent. Stability-wise, I rate the solution a nine out of ten. I don't have any complaints about its stability.
What do I think about the scalability of the solution?
We didn't face any problems with the product's scalability. Scalability-wise, I rate the solution a ten out of ten.
In our workplace, we have 250 employees and 3,000 students who use Microsoft Teams.
Which solution did I use previously and why did I switch?
We previously had our own solution, but we had a problem with the staff and other people in general, and eventually, it became too expensive for us. It was hard for us to find a system engineer or integrator. We decided to move to the cloud because it was impossible for us to manage such a relatively huge system considering that every year, we had about 600 to 700 students coming in, for whom we had to do the integration processes.
How was the initial setup?
The setup phase of Microsoft Teams was easy.
The setup phase was completed in a couple of minutes because we have a good infrastructure, so we had no problem integrating the product with other solutions.
I am not involved in the deployment since it is covered under the services we get from Microsoft.
The solution is deployed on the cloud.
I can't speak on the steps involved in the deployment process since my company gets an expert from outside to do the deployment and integration for us.
We have two people, including one developer and one system administrator, for the deployment and maintenance of the solution. We don't really have any problems with the deployment and maintenance because everything is on the cloud.
What about the implementation team?
Our organization used Microsoft's services in the cloud for deployment purposes since it is much cheaper and easier for us than to have our own infrastructure for deployment. In short, we didn't do the deployment in-house.
What was our ROI?
For my organization, we are okay with the ROI that the product provides.
What's my experience with pricing, setup cost, and licensing?
The government takes care of the licenses with Microsoft and all the other legal stuff since we are a state university. The prices are much lower when the government negotiates with Microsoft rather than when we do it ourselves.
What other advice do I have?
I would definitely recommend the solution to those planning to use it.
Overall, I rate the solution an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Microsoft Teams
May 2025

Learn what your peers think about Microsoft Teams. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
851,823 professionals have used our research since 2012.
Sr. Product Manager - AccuRev at Micro Focus
Easy to share and collaborate while being fully integrated with our teams, culture, and behaviors
Pros and Cons
- "It is easy to share and collaborate, including built-in, edit-in-place, autosave features, without having to download, edit, save, or upload."
- "If I could completely eliminate Outlook and only use Teams, that would help me immensely. Productivity would increase drastically and many of our team members would be more efficient in our day-to-day, as we would be living primarily in a single tool."
What is our primary use case?
We use it for all communication between product development, product management, technical support, field teams, and other stakeholders. It is our primary vehicle for all communications. We have used it extensively to share content, such as spreadsheets, docs, PowerPoints, and other product related materials, for R&D and internal teams (e.g., the technical and field teams) as well as customer-facing documentation. With the recent COVID-19 forcing all our team members to work remotely, this solution has been an invaluable resource where we can easily set up virtual meetings (with or without video conferencing).
What is most valuable?
We utilize the chat (with and without video calling) quite a bit as well as the ability to create content and store it. It is easy to share and collaborate, including built-in, edit-in-place, autosave features, without having to download, edit, save, or upload. We take advantage of the Wiki pages to schedule meetings through the calendar, which all but eliminates the need to use Outlook calendar. Teams is fully integrated with our teams, culture, and behaviors. It works as we work and is fairly flexible when configuring things that are team/program specific.
What needs improvement?
If I could completely eliminate Outlook and only use Teams, that would help me immensely. Productivity would increase drastically and many of our team members would be more efficient in our day-to-day, as we would be living primarily in a single tool. I'm not a developer, but if Teams could be integrated with VS or Eclipse to easily share information in a chat panel, such as a task you are working on, roadblocks you may have run into, or if you need approval for something.
This is not critical. It would be a nice feature to be able to have your own background, use a collage (if desired) when doing video calls, or use an animated emoji in place of your video during live chats (as a way to add more personal flavor to your personality).
For how long have I used the solution?
More than one year.
What do I think about the stability of the solution?
It is very stable when compared to Fuze and Skype for Business.
What do I think about the scalability of the solution?
So far, it scales well.
How are customer service and technical support?
Not applicable at this stage.
Which solution did I use previously and why did I switch?
Yes, we have previously use Fuze as well as Rocket.Chat and Skype for Business. Fuze was unreliable. Skype for Business and Rocket.Chat lacked too many features.
As a large organization, we have used our fair share of tools, such as Skype for Business (S4B), Rocket.Chat, and most recently Fuze. Rocket.Chat is limited to chat only. Although you can share/attach docs, screenshots, and such, there isn't an easy way to organize the collection of data. If your team likes the ability to use a Wiki tool, there is nothing inherently built into Rocket.Chat for this. S4B is limited to video, chatting, and screen shares, lIke Rocket.Chat, for what it does, though it does it fairly well. However, as a tool for collaboration and communication with a team (large and small), S4B is too limited. Fuze, by far, is the worst tool. It was far too unreliable with calls (with or without video). Teams is a blend of Rocket.Chat, S4B, and a "working" version of Fuze.
How was the initial setup?
Straightforward.
What about the implementation team?
Vendor team.
What was our ROI?
Someone else handles it. I would estimate it has saved an average of at least one hour per day (for myself) as Fuze crashed too often, then I ended up reverting back to Skype for Business or GoToMeeting.
Which other solutions did I evaluate?
Only Teams.
What other advice do I have?
Mostly, how to use it and best practices (real world compared to what we are using today).
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT Support Engineer at 6Cosstra
A team collaboration application mainly to communicate with other office users, send messages and with good chat system
Pros and Cons
- "I find the chat and messaging system in Microsoft Teams the most valuable for productivity. We replaced Zoom and other video conferencing tools with Teams for internal and external video calls. Teams is now our standard tool for communication, handling both audio and video conference calls."
- "Everything is running smoothly, and I’m still exploring more features. As for improvements, I think it could be more user-friendly and integrate better with third-party software, like Zoom and other video conferencing tools."
What is our primary use case?
I use Microsoft Teams mainly to communicate with other office users, send messages, and collaborate on files. We’re trying to create a group in Teams to use as a central database for posting files. I also use the calendar to coordinate schedules so everyone knows what’s happening. Teams are also used for video and audio calls and setting up meetings with both internal and external users.
What is most valuable?
I find the chat and messaging system in Microsoft Teams the most valuable for productivity. We replaced Zoom and other video conferencing tools with Teams for internal and external video calls. Teams is now our standard tool for communication, handling both audio and video conference calls.
What needs improvement?
Everything is running smoothly, and I’m still exploring more features. As for improvements, I think it could be more user-friendly and integrate better with third-party software, like Zoom and other video conferencing tools.
For how long have I used the solution?
I have been using Microsoft Teams for the past three to four years.
What do I think about the stability of the solution?
Regarding stability, Teams is very stable. It works well both on my mobile phone and desktop application. I’d rate its stability as a nine out of ten.
What do I think about the scalability of the solution?
Microsoft Teams is easy to scale. For many users, it’s scalable, and I’d rate it a nine out of ten for scalability. We have around a hundred to a hundred fifty users in our company.
Which solution did I use previously and why did I switch?
Compared to Zoom, Microsoft Teams is advantageous because it integrates seamlessly withMicrosoft Office and Microsoft 365, which we already use. It works well with our Microsoft 365 user accounts and email, making it a standard Microsoft product in our software setup.
How was the initial setup?
The old Teams version will expire soon, so we’re downloading the new version to install it properly. Sometimes, it gives an error that we must download an app from the Microsoft Store to continue the installation. Once we update the app, we can continue installing the new Microsoft Teams. For deployment, it takes around five minutes to start using the solution.
For the setup experience, I would rate it an eight out of ten.
What's my experience with pricing, setup cost, and licensing?
I’m unsure about the exact cost, but I believe it’s reasonable. Using Teams for collaboration, video conferencing, and messaging helps save costs, especially for communicating with third-party companies worldwide.
What other advice do I have?
Microsoft Teams might integrate AI features in the future. I recommend using Microsoft Teams because it’s a popular collaboration tool among companies, especially those using Microsoft products. It is a standard tool for collaboration and communication within and outside the company.
For my overall rating of Microsoft Teams, I’d give it a nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: Sep 2, 2024
Flag as inappropriateSr. Manager - Human Resources at a manufacturing company with 10,001+ employees
A scalable and stable tool for online meetings that need to improve its sharing capabilities
Pros and Cons
- "Microsoft Teams is bundled with Microsoft, so that's the number one valuable feature for me. It's easy to use."
- "I think the ability to use a whiteboard in the solution is not very simple."
What is our primary use case?
We use Microsoft Teams for all kinds of online meetings, cards, chats, and everything.
What is most valuable?
Microsoft Teams is bundled with Microsoft, so that's the number one valuable feature for me. It's easy to use. It is also hugely connected and stable.
What needs improvement?
I think the ability to use a whiteboard in the solution is not very simple. You need to have it separately. Also, sharing is something in the solution that becomes quite complicated sometimes.
For how long have I used the solution?
I have been using Microsoft Teams. It's a great solution. From the time COVID started, my company has been using Microsoft Teams. We started using it somewhere around 2018 or 2019. I am just a user of the solution.
What do I think about the stability of the solution?
I haven't seen any stability issues in the solution.
What do I think about the scalability of the solution?
Microsoft Teams is very easy to scale. In my company, we have around 40,000 to 50,000 users of the solution.
How are customer service and support?
I don't know about Microsoft's support because we don't see all that since we have our own in-house teams.
What about the implementation team?
I had Microsoft Teams installed by the IT department.
What other advice do I have?
I wouldn't have any advice to offer because I don't know other solutions very well. I am like a fish in a pond that has never seen anything beyond the pond. Since I am satisfied with the solution, I would recommend it to others.
I rate the overall solution a seven out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Solutions Manager at Talisma
A scalable solution that has the ability to store all documents in one place
Pros and Cons
- "The solution is stable."
- "They should allow switching between windows in a Teams meeting."
What is our primary use case?
We use the solution to conduct meetings with our team and customers. We also use it to create a group and store various documents so everyone can access them.
What is most valuable?
The solution's most valuable feature is its ability to store all the documents in one place.
What needs improvement?
They should allow switching between windows in a Teams meeting.
For how long have I used the solution?
I have been using the solution for seven to eight years.
What do I think about the stability of the solution?
The solution is stable. I've never had an issue. I rate its stability a ten out of ten.
What do I think about the scalability of the solution?
It is quite a scalable solution because we have over 1,500 employees using it. I rate its scalability an eight out of ten.
Which solution did I use previously and why did I switch?
I have used Skype for Business. Later, I switched to Microsoft Teams because it is a much-improved tool comparatively. Skype has a calling and chatting interface. Microsoft Teams has more of a collaborative interface. From that perspective, Microsoft Teams is the add-on.
How was the initial setup?
The solution's initial setup is straightforward as it is easy to use. I rate the process a nine out of ten.
What other advice do I have?
I recommend the solution to others. Compared to other collaborative tools, Microsoft Teams is more beneficial because it allows you to collaborate and share key documents in one repository, keep a group that can chat about a project, and discusses along with all the documentation in one place. Additionally, it has all the integration points if I need to access a ticket about Microsoft CRM or a ticket about Salesforce CRM.
I rate it a nine out of ten.
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Associate Professor at Pázmány Péter Catholic University
Employs file sharing functionality based on SharePoint, facilitating document access and collaboration
Pros and Cons
- "It's great for meetings and even hybrid classes, for example, where the teacher has students attending in person and online at the same time. It's really convenient for that too, and I like that you can easily share presentations."
- "The only issue is sometimes, when I share my screen, and there's text on it, the compression can make it very blurry. If Teams could solve this problem so that text remains clear during screen sharing, that would be nice."
What is our primary use case?
We've got different groups for each course at the university on Teams, so we use it mostly as a communication platform with students and staff. We use the file-sharing function, which is based on SharePoint.
The file-sharing function is connected to the SharePoint platform, we mostly use this, and most of the time, these components are integrated with Office applications like Excel or PowerPoint.
We don't have the email function in Teams. We use a separate software for that, and unfortunately, we don't have the Calendar function.
How has it helped my organization?
Communication within the university has improved. For one, every conversation has its history well organized, making it easier to search for previous conversations or topics.
Also, the contact list views are useful; everyone from the university is there, and you can easily make a video call. It's easier for students to reach teachers, and communication is faster because you get notifications.
We also use it with the integration of Microsoft applications.
What is most valuable?
The data IP identification for each message and the ability to organize discussions in separate channels within a team.
Microsoft Teams' video conferencing capabilities are good. The direction is very good, especially since we started using that feature early on.
The experience has gotten a lot better. In the beginning, it was difficult for a lot of people in a video conference. We couldn't see all the participants or it was difficult to move the screens around. But now, it's much more convenient to use.
It's great for meetings and even hybrid classes, for example, where the teacher has students attending in person and online at the same time. It's really convenient for that too, and I like that you can easily share presentations.
Sharing presentations is easy, which is particularly convenient for hybrid classes where the teacher has students both on-site and online.
What needs improvement?
The only issue is sometimes, when I share my screen, and there's text on it, the compression can make it very blurry. If Teams could solve this problem so that text remains clear during screen sharing, that would be nice.
For how long have I used the solution?
We started using Microsoft Teams at the company four years ago.
What do I think about the stability of the solution?
I would rate the stability an eight out of ten. There have been some problems throughout using Teams, but they only affected one or two days at most.
What do I think about the scalability of the solution?
From my point of view, the scalability seems very good. We didn't have any problems. It's not the highest level we have from Microsoft services, but even with courses with more than a hundred participants, there are no problems.
There are around a thousand end users in my university. Students come in and they graduate, so that number doesn't change much.
How was the initial setup?
I would rate my experience with the initial setup a nine out of ten, with ten being easy to set up.
It is easy to set up.
What's my experience with pricing, setup cost, and licensing?
The pricing is okay. The higher education department manages the subscription, so I am unaware of the licensing costs.
What other advice do I have?
I would recommend using different types of Teams for work. You can create several kinds of things for your work, and that's a key or very important point to select the right one for your needs.
Also, it is good to know about other applications you can integrate with it because that can also increase productivity.
Overall, I would rate the solution a nine out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Market Researcher at SRINSOFT INC
Helps to create meetings and share data through SharePoint
Pros and Cons
- "SharePoint is the most important thing of the solution where you can share your data. I am also impressed with the real-time transcript feature."
- "The product should improve its pricing."
What is our primary use case?
The product helps to create meetings and share data through SharePoint.
What is most valuable?
SharePoint is the most important thing of the solution where you can share your data. I am also impressed with the real-time transcript feature.
What needs improvement?
The product should improve its pricing.
For how long have I used the solution?
I have been working with the product for a year.
What do I think about the stability of the solution?
The solution is stable and would rate its stability an eight out of ten.
What do I think about the scalability of the solution?
The solution is scalable and I would rate it a seven out of ten. My company has 500 users for the product.
Which solution did I use previously and why did I switch?
We used Zoom before and as an organization, we were in a testing mode on finding a solution that gave us more benefits and connected the departments easily. We use Microsoft 365 and Teams is an integrated service of the bundle. Hence, it is good for us.
How was the initial setup?
We have deployed the solution on the cloud.
What's my experience with pricing, setup cost, and licensing?
The solution is expensive and I would rate it a nine out of ten.
What other advice do I have?
I would rate the solution a nine out of ten. Teams is the best compared to Zoom or Google Meet since it is easy to use. You need to take the whole package of Microsoft 365 and get Teams easily integrated with it. It's not necessary to buy individual licenses for Teams.
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.

Buyer's Guide
Download our free Microsoft Teams Report and get advice and tips from experienced pros
sharing their opinions.
Updated: May 2025
Popular Comparisons
TeamViewer
Atlassian Confluence
Bitrix24
Symphony
GoToMeeting
Chatter
HCL Connections
GoToWebinar
Avaya Spaces
Zoho Cliq
Buyer's Guide
Download our free Microsoft Teams Report and get advice and tips from experienced pros
sharing their opinions.
Quick Links
Learn More: Questions:
- How does Microsoft Teams compare with Altassian Confluence?
- How can you review a Microsoft Teams history?
- When evaluating Virtual Meetings, what aspect do you think is the most important to look for?
- What are the tools you recommend to support teleworking?
- Is there a video conferencing platform that can have a plug-in on a website?
- Why is Virtual Meetings important for companies?