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Sahil Shahi - PeerSpot reviewer
Market Researcher at SRINSOFT INC
Real User
Top 5
Helps to create meetings and share data through SharePoint
Pros and Cons
  • "SharePoint is the most important thing of the solution where you can share your data. I am also impressed with the real-time transcript feature."
  • "The product should improve its pricing."

What is our primary use case?

The product helps to create meetings and share data through SharePoint. 

What is most valuable?

 SharePoint is the most important thing of the solution where you can share your data. I am also impressed with the real-time transcript feature. 

What needs improvement?

The product should improve its pricing. 

For how long have I used the solution?

I have been working with the product for a year. 

Buyer's Guide
Microsoft Teams
June 2025
Learn what your peers think about Microsoft Teams. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,632 professionals have used our research since 2012.

What do I think about the stability of the solution?

The solution is stable and would rate its stability an eight out of ten. 

What do I think about the scalability of the solution?

The solution is scalable and I would rate it a seven out of ten. My company has 500 users for the product. 

Which solution did I use previously and why did I switch?

We used Zoom before and as an organization, we were in a testing mode on finding a solution that gave us more benefits and connected the departments easily. We use Microsoft 365 and Teams is an integrated service of the bundle. Hence, it is good for us. 

How was the initial setup?

We have deployed the solution on the cloud. 

What's my experience with pricing, setup cost, and licensing?

The solution is expensive and I would rate it a nine out of ten. 

What other advice do I have?

I would rate the solution a nine out of ten. Teams is the best compared to Zoom or Google Meet since it is easy to use. You need to take the whole package of Microsoft 365 and get Teams easily integrated with it. It's not necessary to buy individual licenses for Teams. 

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Donson Rebello - PeerSpot reviewer
Solutions Manager at Talisma
Real User
Top 20
A scalable solution that has the ability to store all documents in one place
Pros and Cons
  • "The solution is stable."
  • "They should allow switching between windows in a Teams meeting."

What is our primary use case?

We use the solution to conduct meetings with our team and customers. We also use it to create a group and store various documents so everyone can access them.

What is most valuable?

The solution's most valuable feature is its ability to store all the documents in one place.

What needs improvement?

They should allow switching between windows in a Teams meeting.

For how long have I used the solution?

I have been using the solution for seven to eight years.

What do I think about the stability of the solution?

The solution is stable. I've never had an issue. I rate its stability a ten out of ten.

What do I think about the scalability of the solution?

It is quite a scalable solution because we have over 1,500 employees using it. I rate its scalability an eight out of ten.

Which solution did I use previously and why did I switch?

I have used Skype for Business. Later, I switched to Microsoft Teams because it is a much-improved tool comparatively. Skype has a calling and chatting interface. Microsoft Teams has more of a collaborative interface. From that perspective, Microsoft Teams is the add-on.

How was the initial setup?

The solution's initial setup is straightforward as it is easy to use. I rate the process a nine out of ten.

What other advice do I have?

I recommend the solution to others. Compared to other collaborative tools, Microsoft Teams is more beneficial because it allows you to collaborate and share key documents in one repository, keep a group that can chat about a project, and discusses along with all the documentation in one place. Additionally, it has all the integration points if I need to access a ticket about Microsoft CRM or a ticket about Salesforce CRM.

I rate it a nine out of ten.

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Microsoft Teams
June 2025
Learn what your peers think about Microsoft Teams. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,632 professionals have used our research since 2012.
Anish Bheekoo - PeerSpot reviewer
IT Lead at CMH
Real User
Top 5Leaderboard
An affordable and user-friendly solution that provides a variety of features for efficient collaboration
Pros and Cons
  • "The product is very user-friendly."
  • "The product should improve its security."

What is our primary use case?

I use the product for internal communication, SharePoint, and other tasks. I have deployed it everywhere. It can be used for meetings, external communications, and work collaboration. We can also use applications like Microsoft Excel, Microsoft Word, Microsoft PowerPoint, and other integrations like Adobe in the solution.

What is most valuable?

The product is very user-friendly. It also provides a mobile application to keep us up to date. It works fine in terms of meetings and remote access. Task scheduling, planning, SharePoint, and secure remote access for troubleshooting and support are valuable features of the solution. Our end users are very happy with the product.

The solution is good. We have had no major issues till now. For audit and security, eDiscovery is pretty good. The product also provides good email security, location security, and security against phishing, spam and malware. We also tried implementing an image security solution to ensure our environment is more secure.

What needs improvement?

The product should improve its security.

For how long have I used the solution?

I have been using the solution for the last four years.

What do I think about the stability of the solution?

I rate the solution’s stability a ten out of ten.

What do I think about the scalability of the solution?

I rate the product’s scalability a ten out of ten. In our organization, 150 people are using the solution. I have plans to increase the number of users by 10% till next year.

How was the initial setup?

The setup is very straightforward. We deploy it through the network to our users, add the usernames and passwords, and configure it. The solution is cloud-based.

What about the implementation team?

The deployment takes five to ten minutes for one user. We can deploy the solution for one user on their device, or we can deploy a script over the network. Then, the installation is done through patch management. The deployment was done in-house. We do not need much staff. Two of my employees and I can deploy and support levels one and two. For level three support, we have a team that supports remotely.

What's my experience with pricing, setup cost, and licensing?

The solution is affordable. It is not expensive.

What other advice do I have?

I am using the latest version of the product. I have a contract with Microsoft for Microsoft 365. I'm happy with the product. Since we are in a group, we implement the product. The group is doing good work with Microsoft, and we have a good deal with them. I would recommend the solution. 

I am planning to test Microsoft Defender for an image security solution. Microsoft should improve Intune for mobile device management. Intune's dashboard is a bit difficult to understand. It should be made easier. Overall, I rate the product a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
NagendraVuppala - PeerSpot reviewer
Tax Manager at RSM
Real User
Top 5Leaderboard
A good collaborative platform to connect with professionals through video calls
Pros and Cons
  • "It's easy to share information and upload and download files on Microsoft Teams."
  • "The solution's user interface could be improved because it initially looked complex."

What is our primary use case?

We use Microsoft Teams for internal communication. We mostly use Microsoft Teams to connect with professionals, set reminders, and have video calls and meetings.

What is most valuable?

Microsoft Teams is a good collaborative platform. If I'm working with different teams, I get an opportunity to create different chat groups and channels within them. It's easy to share information and upload and download files on Microsoft Teams.

What needs improvement?

The solution's user interface could be improved because it initially looked complex.

For how long have I used the solution?

I have been using Microsoft Teams for more than three years.

What do I think about the stability of the solution?

Microsoft Teams has no stability issues.

What do I think about the scalability of the solution?

We are an enterprise business, and our entire organization uses Microsoft Teams.

Which solution did I use previously and why did I switch?

Zoom was much better than Microsoft Teams for video calling, but the user interface was difficult to collaborate on. I could not create groups on Zoom and have a chat. Even if I could, it's not as easy as Microsoft Teams.

How was the initial setup?

The solution's initial setup is easy.

What about the implementation team?

Usually, this software is available in our software centers. We don't download it from the websites. It doesn't take much time.

What other advice do I have?

Microsoft Teams needs no maintenance. Whenever there is a new version, it gets installed automatically. I never updated the Microsoft Teams software on my system.

Microsoft Teams is a fantastic tool because Microsoft has other applications like Power BI and Microsoft SharePoint. Microsoft is always continuously trying to integrate all these platforms.

Overall, I rate Microsoft Teams a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Project Manager at Protonmail
Real User
Top 5
Has screen-sharing feature and helps to save time and effort needed for communication
Pros and Cons
  • "I think communication is the best feature overall. We use Microsoft Teams for chat, video, and audio communications, so communication is the most valuable feature. Video communication has improved our productivity. We often need to review the code of some developers, which means we need to see their shared screen. So, I think the screen-sharing feature is the best one for us."
  • "The tool's AI feature works well for English. However, it should also work for other languages, such as Vietnamese."

What is our primary use case?

We use Microsoft Teams for daily communication because our team comprises developers in different places, such as the US and Vietnam. We need to communicate daily.

What is most valuable?

I think communication is the best feature overall. We use Microsoft Teams for chat, video, and audio communications, so communication is the most valuable feature. Video communication has improved our productivity. We often need to review the code of some developers, which means we need to see their shared screen. So, I think the screen-sharing feature is the best one for us.

What needs improvement?

The tool's AI feature works well for English. However, it should also work for other languages, such as Vietnamese. 

For how long have I used the solution?

I have been using the product for two years. 

What do I think about the stability of the solution?

The solution is stable. Sometimes, the internet connection, like the undersea cable from Vietnam, has issues, but I don't see much impact on the quality. I rate it an eight out of ten. 

What do I think about the scalability of the solution?

Microsoft Teams is scalable. I rate it a nine out of ten. 

How are customer service and support?

We support ourselves. 

How was the initial setup?

The solution's deployment is easy. 

What was our ROI?

The tool has helped to save our time and effort in communication. 

What other advice do I have?

I rate the overall solution a nine out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
CAO at Bank "LVIV"
Real User
Top 5
Has an easy setup process with valuable integration capabilities
Pros and Cons
  • "The most valuable feature of Microsoft Teams for us is the ability to share files from OneDrive seamlessly."
  • "One area where the product could be improved is its operational memory utilization."

What is our primary use case?

Our primary use case for Microsoft Teams is facilitating collaboration among internal company teams and external users. Teams integrate seamlessly with other Microsoft 365 products, such as Outlook for calendar management and Cobweb for additional functionalities.

How has it helped my organization?

Teams have significantly improved communication within our organization by providing a simple platform. As part of the Microsoft Office suite, it facilitates the transition of some users to Azure Active Directory, streamlining access and permissions across our organization.

What is most valuable?

The most valuable feature of Microsoft Teams for us is the ability to share files from OneDrive seamlessly. This integration with the cloud and simplicity of usage prove beneficial.

What needs improvement?

One area where the product could be improved is its operational memory utilization. Currently, Microsoft Teams consumes a significant amount of memory when in use, which can pose challenges for users with limited memory resources on their computers.

For how long have I used the solution?

We have been using Microsoft Teams for 3 years.

What do I think about the stability of the solution?

Sometimes, the platform automatically closes during working hours. This particular area needs improvement. I rate the stability as seven out of ten.

What do I think about the scalability of the solution?

We have 500 Microsoft Teams users in our organization. It is a scalable product. I rate the scalability an eight.

How was the initial setup?

The initial setup is easy. It takes a month to complete. I rate the process a nine out of ten.

What's my experience with pricing, setup cost, and licensing?

For setup costs, pricing, and licensing, I advise considering the flexibility offered by site licenses. However, it's important to be aware of potential fluctuations in pricing, as they can vary depending on factors like stability in the economic environment and national payment regulations. In our experience, pricing may differ from country to country, with some regions offering more favorable rates due to local payment arrangements. As for specific licensing options, we utilize various types, including the one-license and five-license options. The one-license option costs approximately $10 per user per month, while the five-license option averages around $35.

What other advice do I have?

We have integrated Teams as a communication channel for alert synchronization from your monitoring system, Grafana, and other tools.

We regularly use video meetings for various purposes, including IT meetings and client discussions, and find the quality excellent. We have not encountered any significant technical issues with video conferencing itself. However, there have been occasional issues related to second-factor authentication, where users may experience delays or difficulties accessing calls or messages. These issues typically require closing and reopening the program.

I recommend this product for small organizations because it offers an all-in-one solution. I rate it an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Manager- Process Excellence at Datamatics Business Solutions
Real User
Top 5Leaderboard
Offers high performance and is useful for communication and meeting purposes
Pros and Cons
  • "Its feature that allows for meetings is very good. Also, the solution's performance has been good, and there have been no issues. I rate the performance of the solution a ten out of ten."
  • "The tool lacks AI. We will require AI in the solution to be able to integrate with all other tools."

What is our primary use case?

We use Microsoft Teams in our company for so many things, including Outlook and Excel.

What is most valuable?

All the features of the tool are good. Its feature that allows for meetings is very good. The solution's performance has also been good, and there have been no issues. I rate the performance of the solution a ten out of ten.

What needs improvement?

The tool lacks AI. We will require AI in the solution to be able to integrate with all other tools. In short, I would like to see AI integrations.

For how long have I used the solution?

I have been using Microsoft Teams for almost ten or twenty years. I am using the solution's latest version.

What do I think about the stability of the solution?

Stability-wise, I rate the solution a ten out of ten.

What do I think about the scalability of the solution?

Scalability-wise, I rate the solution a ten out of ten.

Around 2,000 employees in my company are using it.

The solution is used regularly.

How was the initial setup?

The IT team does the setup, so I don't know the complexity of that.

The time taken to deploy the solution is not more than five to ten minutes.

The solution is deployed on the cloud.

For deployment and maintenance, we need five people, of which two to three are managers and three or four are associates.

What was our ROI?

I haven't experienced any ROI using the solution.

What's my experience with pricing, setup cost, and licensing?

There is a need to pay for the licensing, but I am not sure about the amount, though I know that the payments are made on a yearly basis.

It is not an expensive solution.

There are no extra costs in addition to the standard licensing.

What other advice do I have?

It is the best solution for communication. You can see everything, including whatever you are communicating with employees. Whenever you want to have a meeting, it's very quick.

Overall, I rate the solution a ten out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Aditi Patil - PeerSpot reviewer
Senior Research Associate at Isec
Real User
Top 10
An easy-to-use solution that can be used for virtual meetings and video communication
Pros and Cons
  • "Microsoft Teams is an easy-to-use solution."
  • "I would like to get more frequent updates, and the solution’s stability could be improved."

What is our primary use case?

We use Microsoft Teams for virtual meetings and video communication.

What is most valuable?

Microsoft Teams is an easy-to-use solution. We can use the solution for chats and viewing chat history.

What needs improvement?

I would like to get more frequent updates, and the solution’s stability could be improved.

For how long have I used the solution?

I have been using Microsoft Teams for two years.

What do I think about the stability of the solution?

I rate Microsoft Teams an eight out of ten for stability because sometimes we experience call drops. Since the bandwidth required for Microsoft Teams is huge, there can be issues of lag between video and audio.

What do I think about the scalability of the solution?

The solution's scalability is good because there is no limitation on the number of people who can join the call simultaneously. I rate Microsoft Teams ten out of ten for scalability. Around 1,000 users are using Microsoft Teams in our organization.

How was the initial setup?

It is easy to set up Microsoft Teams. The solution took around 15 to 20 minutes to deploy.

What about the implementation team?

The solution's deployment can be done in-house. My organization had subscribed to Microsoft Teams, and I logged in with my organization's credentials.

What other advice do I have?

I use the latest version of Microsoft Teams. The solution is deployment on-cloud in our organization. I would recommend Microsoft Teams to other users.

Overall, I rate Microsoft Teams an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user