Microsoft Teams Reviews

We use the solution for customer meetings.

It is very easy to set up. The product enables us to create teams for specific projects. We can share information and documents and start collaborating within teams. Setting up meetings is a comfortable experience.

The product doesn’t indicate what kind of audio device is connected during the meetings. I do not know whether the participant in the meeting is on a headset or the speaker. The way we test the audio devices must be improved. The test call we make is too complex and takes long. The tool must just provide an option to play a sound and test whether the output is coming from the speakers or headsets.

I have been using the solution for less than four years.

The tool is quite stable. I have never had any issues with stability.

The tool is scalable.

We use other tools, too. We use what customers prefer. Microsoft Teams provides easy integration with Microsoft Office. It makes collaboration within teams easy. It enables sharing of information, documents, and presentations. The quality of the online meetings with customers and partners is good. The audio setup is the only con in the product.

We started using the solution during COVID-19. In-person meetings enable more interactions and feedback. Online meetings are beneficial when we have to present something to people in different countries, and we cannot afford the time and cost to organize on-site meetings. People who want to use the tool must have it integrated with Outlook. Overall, I rate the product a ten out of ten.

We use Microsoft Teams in our company for so many things, including Outlook and Excel.

All the features of the tool are good. Its feature that allows for meetings is very good. The solution's performance has also been good, and there have been no issues. I rate the performance of the solution a ten out of ten.

The tool lacks AI. We will require AI in the solution to be able to integrate with all other tools. In short, I would like to see AI integrations.

I have been using Microsoft Teams for almost ten or twenty years. I am using the solution's latest version.

Stability-wise, I rate the solution a ten out of ten.

Scalability-wise, I rate the solution a ten out of ten.

Around 2,000 employees in my company are using it.

The solution is used regularly.

The IT team does the setup, so I don't know the complexity of that.

The time taken to deploy the solution is not more than five to ten minutes.

The solution is deployed on the cloud.

For deployment and maintenance, we need five people, of which two to three are managers and three or four are associates.

I haven't experienced any ROI using the solution.

There is a need to pay for the licensing, but I am not sure about the amount, though I know that the payments are made on a yearly basis.

It is not an expensive solution.

There are no extra costs in addition to the standard licensing.

It is the best solution for communication. You can see everything, including whatever you are communicating with employees. Whenever you want to have a meeting, it's very quick.

Overall, I rate the solution a ten out of ten.

We use the solution for online meetings.

The solution is already integrated with Office 365. We do not have to buy a different license or new version for it. We get version updates automatically. 

The solution's most valuable feature is its integration with Office 365. It has the best features for automation, Excel, and PowerPoint.

In the case of integrating the solution with other applications, we need technical support for configuration. To make the process easier, they should add an integration API. It will help us save additional costs.

We have been using the solution as a customer since 2020.

I rate the solution's stability a nine out of ten.

The solution is highly scalable. I rate it a nine out of ten. We have 1000 users in our organization, and we use it to its maximum potential.

The solution's technical support is great. Their team is helpful.

Positive

The solution's initial setup is easy. I rate its process a nine out of ten. It requires two technical support executives for maintenance.

The solution helps us save a lot of time. Although, it requires high investment in terms of money.

The solution's cost is high. I rate its pricing a nine out of ten. It requires a fixed price to be paid annually or monthly.

The solution is easier to find anywhere compared to open-source platforms. I rate it a nine out of ten.

We use it for many things, including chat, video conferencing, meeting rooms, and file storage. We've got lots of apps loaded in it. We're quite heavy users of it.

We like it because it makes it easy to communicate, chat, make video calls, and schedule meetings with people. It is a hell of a lot easier than the business used to be.

There could be performance spikes and better reliability. We saw a lot of stability issues.

Microsoft Teams rooms and their updates are highly unreliable. They don't release enough notes about it. They're very buggy, which we find highly frustrating.

I have been using Microsoft Team for a long period.

There are a lot of bugs. The app they release is often buggy and frequently experiences downtime. 

We have many users on Mac, and Teams for Mac App often crashes. There are still some bugs until you raise a ticket, they fix them, and then they release an update, and it will break again. It's not reliable.

I rate the solution’s stability probably six or seven out of ten.

If you want to include other people, it's so complex. Sometimes, if you want to add guests, they appear as external. You can add individuals as external or guests; they are quite different. 

Additionally, the licensing process for adding people can be really complicated; it can take hours to show up. Sometimes, we create a user, and it may take 24 hours before they gain access to what they need. So, it's definitely not easy to scale.

I rate the solution’s scalability a six out of ten.

We have at least 300 people, including all of our external or guest, using the solution.

The customer service is terrible. We've joined a group of 17 other companies with a joint ticket raised with Microsoft for issues with logging people out because of some issues. A big accounting firm was also part of the group, and big law firms were with us. Microsoft has done nothing. It's been three months, and they've not done anything.

My initial response would be to describe the setup as highly complex.

I rate the initial setup a five out of ten, it wasn't simple, it wasn't complex. It fell somewhere in the middle, especially when compared to Zoom. We have extensively used Zoom before, and Zoom is genuinely easy to use, while Microsoft Teams is comparatively more challenging.

Microsoft Teams’s pricing is low.

I rate the pricing four out of ten, where one is low and ten is high.

I’ve used Zoom before.

I better recommend Zoom to other users.

Overall, I rate the solution a six out of ten.

I use it for meeting prospects, current calls, and also for some apps like workflow and notes. It has been quite useful, and I find the tools and functionalities great.

Team sharing is really cool. It's great to have remote access, document sharing, and collaboration during calls and meetings. These features are excellent, and I haven't found them in other tools.

In future releases, short voice messages would be useful. Sometimes, when people are in other meetings, it would be great to leave a voice message if they're not reachable.

I have been using Microsoft Teams for the past four years. We use the latest version because it generally gets updated through backend policies.

It is a stable solution. I would rate the stability an eight out of ten. 

There are around 500 to 600 users in my organization using this solution. 

The setup is usually done by the IT people in the organization. As an end user, we just start using the features and the product.

My advice is that Microsoft Teams is not just a tool for meetings. It offers additional features and add-on apps like WebBooks, Azure, task planner, and more. Updates are regularly provided, and you can even use Excel tools on the go.

Overall, I would rate this solution a nine out of ten. If a tool provides everything I need without any issues, then it deserves the highest score. That's why I'm giving it a nine.

I have used Google Meet, Skype (the older version), and WebEx for meetings and webinars. But Microsoft Teams is quite advanced and has a lot of features.

If I compare it with Google Meet, Google Meet doesn't offer remote sessions. That is the main disadvantage compared to Google Meet.

Overall, I would rate the solution a nine out of ten.

I use the solution to chat with my team. 

I would like to see more customization options in the product such as more integration with other tools. 

I have been using the product for five years. 

I would rate the solution's stability an eight out of ten. 

I would rate the product's scalability a seven out of ten. My company is a start-up and has 12 users for the product. 

I haven't contacted technical support yet. 

Neutral

I would rate the solution's setup a seven out of ten and we have deployed it on the cloud. 

I would rate the solution's pricing a five out of ten. 

I would rate the product a seven out of ten. It is a good tool and I don't have any problem with Teams. 

We use Microsoft Teams for virtual meetings and video communication.

Microsoft Teams is an easy-to-use solution. We can use the solution for chats and viewing chat history.

I would like to get more frequent updates, and the solution’s stability could be improved.

I have been using Microsoft Teams for two years.

I rate Microsoft Teams an eight out of ten for stability because sometimes we experience call drops. Since the bandwidth required for Microsoft Teams is huge, there can be issues of lag between video and audio.

The solution's scalability is good because there is no limitation on the number of people who can join the call simultaneously. I rate Microsoft Teams ten out of ten for scalability. Around 1,000 users are using Microsoft Teams in our organization.

It is easy to set up Microsoft Teams. The solution took around 15 to 20 minutes to deploy.

The solution's deployment can be done in-house. My organization had subscribed to Microsoft Teams, and I logged in with my organization's credentials.

I use the latest version of Microsoft Teams. The solution is deployment on-cloud in our organization. I would recommend Microsoft Teams to other users.

Overall, I rate Microsoft Teams an eight out of ten.

In the organization where I work, Microsoft Teams is used as a collaboration tool, and it's our company-wide policy to use Microsoft Teams as the integrated tool for all communications and collaborating documents.

I like that Microsoft Teams has all the team management features in one place. You can use Microsoft Teams to chat with people, share your documents, manage your calendar, manage your project, and assign tasks. The solution also has multiple small tools available. All in all, it's one place where you can have everything in a single window.

There are a lot of creative people out there who can put some more UI capabilities in Microsoft Teams.

I have been using Microsoft Teams for almost three years.

I’ve never faced any issues with the solution’s stability.

Microsoft Teams is a scalable solution. Our company is big, and I've never felt any glitches or hanging issues with the solution. Around 2,00,000 users are using the solution in our organization.

I've previously used Atlassian Jira. If you are looking for a hard-core project wherein you can get a complete timesheet and better project manageability, Jira is a better tool. However, Microsoft Teams is the better option if you are looking for chatting, collaborating, and sharing features. Jira does not have chatting capability in it.

The solution's initial setup wasn't much complex, but it was pretty straightforward.

Generally, it is the backend team that does the deployment. As end users, we are there to create our folders and channels. We can manage our individual projects by ourselves. However, from the server level, a dedicated company team works on the solution's deployment.

Microsoft Teams is a very popular platform by Microsoft that is very commonly used in all organizations.

Overall, I rate Microsoft Teams a nine out of ten.