Microsoft Teams provides everything that users need, including the cameras and attachments. With the help of Teams, you can manage your data transfer into the environment.
Network security architect at ATOS
Easy to use for video conferencing
Pros and Cons
- "Almost 70% of the world currently uses Microsoft Teams because it is easy to use."
- "I would like to get less frequent updates from the solution."
What is our primary use case?
What is most valuable?
Almost 70% of the world currently uses Microsoft Teams because it is easy to use.
What needs improvement?
I would like to get less frequent updates from the solution.
For how long have I used the solution?
I have been using Microsoft Teams for many years.
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Microsoft Teams
March 2026
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What do I think about the stability of the solution?
I rate the solution’s stability a nine out of ten.
What do I think about the scalability of the solution?
Around 3,50,000 users are using the solution in our organization.
I rate the solution’s scalability eight and a half out of ten.
Which solution did I use previously and why did I switch?
Microsoft Teams is a better video conferencing tool than Skype.
What other advice do I have?
Microsoft Teams has good features that users require. We can connect with Microsoft Teams from anywhere in the world. Even if you don't have a phone, you can connect with Microsoft Teams. You only require an internet connection.
Overall, I rate the solution a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Associate Professor at Pázmány Péter Catholic University
Employs file sharing functionality based on SharePoint, facilitating document access and collaboration
Pros and Cons
- "It's great for meetings and even hybrid classes, for example, where the teacher has students attending in person and online at the same time. It's really convenient for that too, and I like that you can easily share presentations."
- "The only issue is sometimes, when I share my screen, and there's text on it, the compression can make it very blurry. If Teams could solve this problem so that text remains clear during screen sharing, that would be nice."
What is our primary use case?
We've got different groups for each course at the university on Teams, so we use it mostly as a communication platform with students and staff. We use the file-sharing function, which is based on SharePoint.
The file-sharing function is connected to the SharePoint platform, we mostly use this, and most of the time, these components are integrated with Office applications like Excel or PowerPoint.
We don't have the email function in Teams. We use a separate software for that, and unfortunately, we don't have the Calendar function.
How has it helped my organization?
Communication within the university has improved. For one, every conversation has its history well organized, making it easier to search for previous conversations or topics.
Also, the contact list views are useful; everyone from the university is there, and you can easily make a video call. It's easier for students to reach teachers, and communication is faster because you get notifications.
We also use it with the integration of Microsoft applications.
What is most valuable?
The data IP identification for each message and the ability to organize discussions in separate channels within a team.
Microsoft Teams' video conferencing capabilities are good. The direction is very good, especially since we started using that feature early on.
The experience has gotten a lot better. In the beginning, it was difficult for a lot of people in a video conference. We couldn't see all the participants or it was difficult to move the screens around. But now, it's much more convenient to use.
It's great for meetings and even hybrid classes, for example, where the teacher has students attending in person and online at the same time. It's really convenient for that too, and I like that you can easily share presentations.
Sharing presentations is easy, which is particularly convenient for hybrid classes where the teacher has students both on-site and online.
What needs improvement?
The only issue is sometimes, when I share my screen, and there's text on it, the compression can make it very blurry. If Teams could solve this problem so that text remains clear during screen sharing, that would be nice.
For how long have I used the solution?
We started using Microsoft Teams at the company four years ago.
What do I think about the stability of the solution?
I would rate the stability an eight out of ten. There have been some problems throughout using Teams, but they only affected one or two days at most.
What do I think about the scalability of the solution?
From my point of view, the scalability seems very good. We didn't have any problems. It's not the highest level we have from Microsoft services, but even with courses with more than a hundred participants, there are no problems.
There are around a thousand end users in my university. Students come in and they graduate, so that number doesn't change much.
How was the initial setup?
I would rate my experience with the initial setup a nine out of ten, with ten being easy to set up.
It is easy to set up.
What's my experience with pricing, setup cost, and licensing?
The pricing is okay. The higher education department manages the subscription, so I am unaware of the licensing costs.
What other advice do I have?
I would recommend using different types of Teams for work. You can create several kinds of things for your work, and that's a key or very important point to select the right one for your needs.
Also, it is good to know about other applications you can integrate with it because that can also increase productivity.
Overall, I would rate the solution a nine out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Microsoft Teams
March 2026
Learn what your peers think about Microsoft Teams. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
885,264 professionals have used our research since 2012.
Manager- Process Excellence at Datamatics Business Solutions
Offers high performance and is useful for communication and meeting purposes
Pros and Cons
- "Its feature that allows for meetings is very good. Also, the solution's performance has been good, and there have been no issues. I rate the performance of the solution a ten out of ten."
- "The tool lacks AI. We will require AI in the solution to be able to integrate with all other tools."
What is our primary use case?
We use Microsoft Teams in our company for so many things, including Outlook and Excel.
What is most valuable?
All the features of the tool are good. Its feature that allows for meetings is very good. The solution's performance has also been good, and there have been no issues. I rate the performance of the solution a ten out of ten.
What needs improvement?
The tool lacks AI. We will require AI in the solution to be able to integrate with all other tools. In short, I would like to see AI integrations.
For how long have I used the solution?
I have been using Microsoft Teams for almost ten or twenty years. I am using the solution's latest version.
What do I think about the stability of the solution?
Stability-wise, I rate the solution a ten out of ten.
What do I think about the scalability of the solution?
Scalability-wise, I rate the solution a ten out of ten.
Around 2,000 employees in my company are using it.
The solution is used regularly.
How was the initial setup?
The IT team does the setup, so I don't know the complexity of that.
The time taken to deploy the solution is not more than five to ten minutes.
The solution is deployed on the cloud.
For deployment and maintenance, we need five people, of which two to three are managers and three or four are associates.
What was our ROI?
I haven't experienced any ROI using the solution.
What's my experience with pricing, setup cost, and licensing?
There is a need to pay for the licensing, but I am not sure about the amount, though I know that the payments are made on a yearly basis.
It is not an expensive solution.
There are no extra costs in addition to the standard licensing.
What other advice do I have?
It is the best solution for communication. You can see everything, including whatever you are communicating with employees. Whenever you want to have a meeting, it's very quick.
Overall, I rate the solution a ten out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Technical Support at Mpklang
Easy-to-setup solution helping us save time
Pros and Cons
- "The solution's technical support team is helpful."
- "They should add an integration API for the solution."
What is our primary use case?
We use the solution for online meetings.
How has it helped my organization?
The solution is already integrated with Office 365. We do not have to buy a different license or new version for it. We get version updates automatically.
What is most valuable?
The solution's most valuable feature is its integration with Office 365. It has the best features for automation, Excel, and PowerPoint.
What needs improvement?
In the case of integrating the solution with other applications, we need technical support for configuration. To make the process easier, they should add an integration API. It will help us save additional costs.
For how long have I used the solution?
We have been using the solution as a customer since 2020.
What do I think about the stability of the solution?
I rate the solution's stability a nine out of ten.
What do I think about the scalability of the solution?
The solution is highly scalable. I rate it a nine out of ten. We have 1000 users in our organization, and we use it to its maximum potential.
How are customer service and support?
The solution's technical support is great. Their team is helpful.
How would you rate customer service and support?
Positive
How was the initial setup?
The solution's initial setup is easy. I rate its process a nine out of ten. It requires two technical support executives for maintenance.
What about the implementation team?
What was our ROI?
The solution helps us save a lot of time. Although, it requires high investment in terms of money.
What's my experience with pricing, setup cost, and licensing?
The solution's cost is high. I rate its pricing a nine out of ten. It requires a fixed price to be paid annually or monthly.
What other advice do I have?
The solution is easier to find anywhere compared to open-source platforms. I rate it a nine out of ten.
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Advisor at a recruiting/HR firm with 11-50 employees
Easy-to-use solution for chat and video conferencing, but lacks stability and scalability
Pros and Cons
- "We like it because it makes it easy to communicate, chat, make video calls, and schedule meetings with people."
- "There could be performance spikes and better reliability. We saw a lot of stability issues."
What is our primary use case?
We use it for many things, including chat, video conferencing, meeting rooms, and file storage. We've got lots of apps loaded in it. We're quite heavy users of it.
What is most valuable?
We like it because it makes it easy to communicate, chat, make video calls, and schedule meetings with people. It is a hell of a lot easier than the business used to be.
What needs improvement?
There could be performance spikes and better reliability. We saw a lot of stability issues.
Microsoft Teams rooms and their updates are highly unreliable. They don't release enough notes about it. They're very buggy, which we find highly frustrating.
For how long have I used the solution?
I have been using Microsoft Team for a long period.
What do I think about the stability of the solution?
There are a lot of bugs. The app they release is often buggy and frequently experiences downtime.
We have many users on Mac, and Teams for Mac App often crashes. There are still some bugs until you raise a ticket, they fix them, and then they release an update, and it will break again. It's not reliable.
I rate the solution’s stability probably six or seven out of ten.
What do I think about the scalability of the solution?
If you want to include other people, it's so complex. Sometimes, if you want to add guests, they appear as external. You can add individuals as external or guests; they are quite different.
Additionally, the licensing process for adding people can be really complicated; it can take hours to show up. Sometimes, we create a user, and it may take 24 hours before they gain access to what they need. So, it's definitely not easy to scale.
I rate the solution’s scalability a six out of ten.
We have at least 300 people, including all of our external or guest, using the solution.
How are customer service and support?
The customer service is terrible. We've joined a group of 17 other companies with a joint ticket raised with Microsoft for issues with logging people out because of some issues. A big accounting firm was also part of the group, and big law firms were with us. Microsoft has done nothing. It's been three months, and they've not done anything.
How was the initial setup?
My initial response would be to describe the setup as highly complex.
I rate the initial setup a five out of ten, it wasn't simple, it wasn't complex. It fell somewhere in the middle, especially when compared to Zoom. We have extensively used Zoom before, and Zoom is genuinely easy to use, while Microsoft Teams is comparatively more challenging.
What's my experience with pricing, setup cost, and licensing?
Microsoft Teams’s pricing is low.
I rate the pricing four out of ten, where one is low and ten is high.
Which other solutions did I evaluate?
I’ve used Zoom before.
What other advice do I have?
I better recommend Zoom to other users.
Overall, I rate the solution a six out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
DTM SAP at VARUN BEVERAGES LIMITED
Has a team sharing feature for remote access and document collaboration during calls and meetings
Pros and Cons
- "Team sharing is really cool. It's great to have remote access, document sharing, and collaboration during calls and meetings."
- "In future releases, short voice messages would be useful."
What is our primary use case?
I use it for meeting prospects, current calls, and also for some apps like workflow and notes. It has been quite useful, and I find the tools and functionalities great.
What is most valuable?
Team sharing is really cool. It's great to have remote access, document sharing, and collaboration during calls and meetings. These features are excellent, and I haven't found them in other tools.
What needs improvement?
In future releases, short voice messages would be useful. Sometimes, when people are in other meetings, it would be great to leave a voice message if they're not reachable.
For how long have I used the solution?
I have been using Microsoft Teams for the past four years. We use the latest version because it generally gets updated through backend policies.
What do I think about the stability of the solution?
It is a stable solution. I would rate the stability an eight out of ten.
What do I think about the scalability of the solution?
There are around 500 to 600 users in my organization using this solution.
What about the implementation team?
The setup is usually done by the IT people in the organization. As an end user, we just start using the features and the product.
What's my experience with pricing, setup cost, and licensing?
My advice is that Microsoft Teams is not just a tool for meetings. It offers additional features and add-on apps like WebBooks, Azure, task planner, and more. Updates are regularly provided, and you can even use Excel tools on the go.
Overall, I would rate this solution a nine out of ten. If a tool provides everything I need without any issues, then it deserves the highest score. That's why I'm giving it a nine.
Which other solutions did I evaluate?
I have used Google Meet, Skype (the older version), and WebEx for meetings and webinars. But Microsoft Teams is quite advanced and has a lot of features.
If I compare it with Google Meet, Google Meet doesn't offer remote sessions. That is the main disadvantage compared to Google Meet.
What other advice do I have?
Overall, I would rate the solution a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
CEO & Co-Founder at Alaya Shoes
Helps to chat with my team but needs to have more customizable options
Pros and Cons
- "I use the solution to chat with my team."
- "I would like to see more customization options in the product such as more integration with other tools."
What is our primary use case?
I use the solution to chat with my team.
What needs improvement?
I would like to see more customization options in the product such as more integration with other tools.
For how long have I used the solution?
I have been using the product for five years.
What do I think about the stability of the solution?
I would rate the solution's stability an eight out of ten.
What do I think about the scalability of the solution?
I would rate the product's scalability a seven out of ten. My company is a start-up and has 12 users for the product.
How are customer service and support?
I haven't contacted technical support yet.
How would you rate customer service and support?
Neutral
How was the initial setup?
I would rate the solution's setup a seven out of ten and we have deployed it on the cloud.
What's my experience with pricing, setup cost, and licensing?
I would rate the solution's pricing a five out of ten.
What other advice do I have?
I would rate the product a seven out of ten. It is a good tool and I don't have any problem with Teams.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Research Associate at Isec
An easy-to-use solution that can be used for virtual meetings and video communication
Pros and Cons
- "Microsoft Teams is an easy-to-use solution."
- "I would like to get more frequent updates, and the solution’s stability could be improved."
What is our primary use case?
We use Microsoft Teams for virtual meetings and video communication.
What is most valuable?
Microsoft Teams is an easy-to-use solution. We can use the solution for chats and viewing chat history.
What needs improvement?
I would like to get more frequent updates, and the solution’s stability could be improved.
For how long have I used the solution?
I have been using Microsoft Teams for two years.
What do I think about the stability of the solution?
I rate Microsoft Teams an eight out of ten for stability because sometimes we experience call drops. Since the bandwidth required for Microsoft Teams is huge, there can be issues of lag between video and audio.
What do I think about the scalability of the solution?
The solution's scalability is good because there is no limitation on the number of people who can join the call simultaneously. I rate Microsoft Teams ten out of ten for scalability. Around 1,000 users are using Microsoft Teams in our organization.
How was the initial setup?
It is easy to set up Microsoft Teams. The solution took around 15 to 20 minutes to deploy.
What about the implementation team?
The solution's deployment can be done in-house. My organization had subscribed to Microsoft Teams, and I logged in with my organization's credentials.
What other advice do I have?
I use the latest version of Microsoft Teams. The solution is deployment on-cloud in our organization. I would recommend Microsoft Teams to other users.
Overall, I rate Microsoft Teams an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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