monday.com Reviews

My main use case for monday.com right now is project planning and organizational task lists.

A specific example of how I use it for project planning is that when we were deploying and cleaning up our Active Directory, we separated certain groups and folders by tasks and departments, and we were able to catalog and track progress across all different items.

The best features monday.com offers include organizational aspects, being able to assign people for tasks, progress tracking, and progress bars if you have one large task with many subtasks.

Those features, including assigning tasks and progress bars, help my team day-to-day by keeping us more organized and reducing wasted time trying to figure out who needs to do what. I do not have to micromanage; I can check monday.com to see tasks.

monday.com has impacted my organization positively as it saves us time. We are able to work more efficiently and get things done while staying organized instead of figuring out who is doing what.

In a previous organization, we completed a Windows 11 deployment through monday.com that finished faster because I was able to track each department and we did not have to hold progress meetings. It definitely saved us multiple meetings.

monday.com could be improved with more flexibility in the software for greater customizability per task and more tab configuration options.

To bring my experience from an eight to a ten, I would appreciate updates to more features and increased flexibility in the software.

I have been using monday.com on and off for five years at different roles in different organizations.

My experience with pricing, setup cost, and licensing was fine, and we worked with a vendor. I gave monday.com a review rating of eight.

Public Cloud

Since January 2025, I have been working as a CEO, so I'm not doing a lot of hands-on tasks anymore, but I'm using lots of Google tools and monday.com, mainly.

The Google tools I'm using include Google Analytics, and I utilize analytics and all the advertisement platforms they have. I do not work with Google Analytics 360.

I mostly use monday.com for reports, as the company's use case is for workflow and for CRM. I'm using it only for reports.

The most valuable features of monday.com are mainly its flexibility that I can add any field that I want and it's very light. That's the main thing, and from my perspective, it's also that it's subscription-based per user.

Overall, monday.com has impacted my organization positively, providing an overall view and an end-to-end view of status. I gain more visibility.

The user experience of monday.com can be better, but this is true for any platform.

It could be more user-friendly. From my perspective, it's how you handle the fields, but I'm not the one that's using it, so these are observations I've heard about.

Since January 2025, I have been working as a CEO, so I'm not doing a lot of hands-on tasks anymore, but I'm using lots of Google tools and monday.com, mainly.

Regarding stability and reliability so far, it's good. I have no issues and I've not heard of any issues.

So far, scalability has proved itself to me as good. I hope to expand by increasing the number of users or to include monday.com in our infrastructure. I am confident that monday.com is able to do that.

I have not personally communicated with the technical support of monday.com. I don't know if I needed any help or any cases that needed to be solved, as I'm not the one that's handling it.

Before monday.com, I used Excel for these use cases. I chose to switch from Excel to something else because I grew the number of customers, and everything grew, and I just needed something which would be more reliable.

We did evaluate other options before monday.com, but I don't remember which one.

For advanced reporting features of monday.com pertaining to my use cases, I'm using only the reports. I don't think I use any advanced reporting features; I only use things that are out-of-the-box there.

We do leverage automation capabilities of monday.com in our use case. I wouldn't know how important and useful these automation capabilities are for me, as I'm not the one that's doing the implementation. I do feel the impact of automation on my workflow; it has become quicker, and I've managed to save some time. It's very useful. The time-to-market is very good.

The detailed dashboards on monday.com are good. I'm using it on a daily basis.

They have not helped me improve productivity across departments like HR, sales, and marketing, as it's not relevant for my use case. We're not using it for that.

I chose monday.com mainly because of the subscription-based model and no commitment, which caught my eye.

I rate this review at 7 out of 10.

Public Cloud

Other

monday.com acts like a very user-friendly CRM tool that helps us keep our users in check. What we do is run the systems for student accounts and student onboarding, which is the data that gets stored onto monday.com. We use monday.com for its better user experience so that we can extend the access to our tutors, which will have access to all the students in their particular classes, and they can take some actions based on what they want.

For example, we can provide a monday.com admin action to mark attendance, and the tutor can use that board to mark the attendance for a particular student, and there could be back-end automations running to do the same for the user. There are a couple of automations that run in monday.com, which is probably Google Sheets on steroids with enhanced features, multiple processes, and even automations baked into it.

As those automations are not fulfilling our purpose, we can have certain values of a column updated or certain parameters of any particular item updated using monday.com automations directly. For example, we can set up automation in monday.com that will mark something that runs every Monday and marks something based on having recurring classes every Monday.

If we have an absent flow, when the tutor marks absent, we can trigger a particular value in a certain board using monday.com automations. For more complex scenarios, we use the webhooks feature for monday.com so that we can better handle our use cases by calling a webhook in Make.com, Zapier.com, or N8N and call them to do complex workflows directly on monday.com.

The main use case for monday.com is that, and apart from that, the other day-to-day workflows would be the seamless integrations between multiple different boards and the mirror column facility, which facilitates data to be on one single board but displaying across multiple different regions. With monday.com, we are able to handle thousands and thousands of students that we intake based on our different education brands, like test prep, med prep, or even school-level mathematics.

Having monday.com makes it more centralized where we can handle student accounts only in one board and then for different classes, we can extend access to different boards and use mirror columns to showcase the students while we still have one central source of truth.

Probably the best feature of monday.com would be the intuitive user interface and user experience, which any user who has used Google Sheets or Microsoft Excel would find themselves familiar with, along with built-in automations, the ability to call webhooks, and the various number of column types.

The better user interface and user experience definitely stand out to me because this is a tool that can be used for both the development team as well as extended access to the consumer or the customer side of the system, or in our case, the tutors and other relevant stakeholders who need not understand the deep technicals of things but can take actions directly from the board.

We run into technical issues a lot with monday.com, where certain errors just pop up randomly, and we would want to have a little bit more developer-friendly part from monday.com. There could be better communication with mirror columns or have a better experience in terms of the technical side of it and not the front-end side of it, which can be improved.

I started using monday.com probably two years ago, and with this particular company, I have been using it extensively, so I have around one and a half to two years of experience working with monday.com.

Because of the technical issues that we run into on a monthly basis, if those can be improved, the score can definitely be improved.

Tutor satisfaction is definitely one of the points that I would like to share about monday.com. Before monday.com, we were using HubSpot, which, even though it is a very good technical tool, does not provide a very good user interface for people who are not working in sales or people who do not really want to know the technical side of things. Having a simpler UI with technical functionalities of a backend and a good user-initiative front-end, where we can change labels based on certain parameters, is definitely something that the tutors were eager to try out, and they really liked the systems from the time we set it up.

My advice for those looking into using monday.com is to probably start using it, especially if they are dealing with stakeholders who would want to review things directly on the database side and take actions directly on their own, as monday.com would definitely provide a good user interface and experience for that. I also advise the technical team to probably use a side automation platform such as Make.com or a script running on some cloud to talk between platforms using the automation functionality of monday.com.

We have very good GraphQLs for monday.com that help us do most of the work, with the monday.com community also being good enough to push updates on a regular basis. A one-word description for monday.com is "Google Sheets on steroids", and I think I would stick to that. I would rate this product an 8 out of 10.

Private Cloud

Other

I use monday.com for project management. We worked on a project that required managing various groups working independently on separate aspects but contributing to the same project. We created groups and projects and tracked every task. We also used it as a communication tool and a place for feedback, where someone could comment on delays or issues.

The creation of tasks and subtasks is very effective in monday.com. Grouping projects is also beneficial. However, I would like the ability to create more than two levels of subtasks. Additionally, I appreciate that monday.com helps in quick decision-making by facilitating communication on the go through the comment section and email alerts when someone comments. This feature helps in making decisions faster instead of waiting for stand-up meetings.

I would like to have the ability to create more than two levels of subtasks in monday.com. It was a significant challenge as I often wanted to make a task dependent on another group, but it was difficult. It would be more efficient if it were easier to establish dependencies across different groups.

I have been working with monday.com for about one year.

monday.com was stable and reliable during my usage.

I contacted support only to ask about subtasks. They informed me that the feature I wanted was not available, but I did not encounter any issue that required opening a support ticket.

monday.com is easy to set up. However, for my project, it took a few hours due to its complexity and the need to handle several dependencies and subtasks.

I recommend monday.com as a great tool for managing projects, especially those that depend on tasks with new tasks needing completion. It is reliable for tracking progress in real-time and for projects where different teams work on different parts that aggregate to the main project. I rate monday.com as seven out of ten due to the need for improvement in creating more than two levels of subtasks and dependency management across groups.

Public Cloud

Other

We use monday.com on a daily basis for our to-do lists and to stay in touch with our team to see how projects are progressing. We have everything on monday.com for each project step, allowing us to monitor how things are going.

monday.com saves time and gets everyone on the same page within my team.

monday.com is easy to use, and making authorizations is straightforward. If there are any changes, I receive an email which is very useful because I don't check monday.com daily. Whenever something changes or my team makes updates, I get an email notification about it, which is quite useful. monday.com saves time and gets everyone on the same page within my team.

If monday.com was cheaper, that would be better because it's quite expensive.

monday.com is stable. We only experienced downtime once, which lasted for almost an hour. It was a global issue, so neither monday.com nor us could do anything.

monday.com is scalable. It is not hard to add another user.

Although I never used their customer service, during the setup we received sufficient help and training sessions. I would rate their customer service a ten.

Neutral

We used Trello before switching to monday.com. Trello was confusing and adding another person to our team was quite hard.

The initial setup of monday.com is quite easy. We had someone from their team show us some basics, and they provided trainings.

We received help from someone in their team for setup and training.

monday.com saves time and consolidates our team's progress in one place.

We pay almost 20K per year for approximately twenty users. It is quite expensive.

We used Trello before switching to monday.com.

monday.com is not hard to use for adding another user, although it is really expensive. I would rate the overall solution a nine.

Other

We use the solution for various purposes, including demand management, project management, logging pre-sales activities, and planning. It helps us keep track of customer budgets, leads, and other important information related to demand and project management.

The tool's most valuable feature is its intuitive interface, which allows project managers to create comprehensive project roadmaps. This interface lets us list tasks and allocate them to team members, tracking who works on which task and when. We utilize it for project management from the initial phase.

The solution is flexible. The grid-based interface allows for customization, so I can focus only on what's relevant. This flexibility and dynamic sorting among the columns are strong features. Another valuable aspect is the board feature, which allows for much customization. You can organize your work, weeks, or schedule according to your preferences.

monday.com's dashboard feature helps boost my team's productivity. I've found the Azure DevOps integration to be the most beneficial. I believe there are third-party extensions available on the marketplace that fill the integration gap. It seems that monday.com is working with vendors in the market to make more of these integrations available.

It's a great tool. It allows me to manage many things in one place, both my tasks and day-to-day interactions within the team. I think the whole team resonates with it. 

I believe the reporting functionality could be improved on monday.com. While some reports are accessible, this area has room for enhancement. For example, including a Gantt chart in project planning would be valuable. This addition could make monday.com more competitive with tools like Microsoft Project. Overall, I think there's potential for improvement in the graphical interfaces and reports provided by monday.com.

I have been working with the product for one and a half years. 

We haven't experienced any lag so far. We use monday.com for cross-team collaboration. I can attach files and it works like a charm. The cloud version is very responsive for us, which is great. I rate its stability a nine out of ten. 

I rate the tool's scalability a nine out of ten. My company has 400 users who spend at least an hour daily using it. 

We switched from Jira because monday.com offers a much more intuitive interface. It's more stable and has a simpler learning curve. Additionally, the interface is more visually appealing and easier to navigate than Jira, which we found to be more complex.

I rate the tool's deployment ease as seven out of ten. I found the installation process to be straightforward. Setting up multifactor authentication may take some time for those who are not tech-savvy. 

Within a week of management making the decision. It was up and running quickly, taking only a few hours or days for setup. Overall, I would classify the deployment process as simple.

We can see ROI due to the solution's ease of use and improved management capabilities it offers. It has certainly alleviated a lot of pain points for us in management.

I rate the tool's pricing a six out of ten. 

I rate the tool a seven out of ten. My advice would be to explore the capabilities that it provides. Many people overlook some of its features. For instance, check out the options available in the marketplace. There might be integrations or extensions that monday.com doesn't offer out of the box, but third-party extensions can fill those gaps. Also, take a close look at the features within monday.com. Consider what you need to customize versus what it offers out of the box.

I am a consultant who helps companies implement monday.com. I do not use the solution at my organization. The use case depends on the client. Every company needs tools for collaboration and organization, and most use Office 365, Google Docs, etc. Around 80 percent of my clients are agencies, but they've reached the limits of what they can do in terms of collaboration with their existing tools. 

Most of the clients who contact me already know that they want to implement monday.com, so it's not like I'm selling them the solution. They want something to facilitate their collaboration and communication. 

monday.com is an excellent tool to follow your project timeline to see where you are and where you want to go. It's super flexible. Thanks to all the automation, you can do practically anything with monday.com. 

It's great for managers. The dashboard gives you an overview of your team's workload, so you can see how long it takes for each person to complete a task. There are many kinds of dashboards, each with widgets that offer insight into what is happening. 

monday.com helps you avoid delays because you can visualize your deadlines and track your progress. It can help you break down silos in an organization to some extent, but it's just a tool. Some companies think a tool will change everything. The tool will help you manage your files, but it depends on the company's politics and how people want to work together. If your directors and managers want to avoid silos, monday.com will help them do that easily. It's an excellent tool for collaborating across various services, but it depends on the company's policy. 

I like the automation you can do with monday.com. You can automate priorities, status changes, notifications, etc. You may need another solution to create this automation in other tools, but monday.com includes everything. The Gantt view for project planning is also pretty good. 

The interface is another area where monday.com shines. It is colorful and visually appealing. You can paint with colors, and there are multiple views. If you are the type of person who wants all of your information displayed linearly, you can set it up in lines. 

It's the best tool for evaluating timelines and projects. The most challenging part is deciding how you want to display your information, but as soon as you know what you're doing, it's effortless to view where you are in the project and who's involved. 

You can set up a simple project in under five minutes, but a super complex one might take a few days. I think it's straightforward if you know how you want to organize your information.

monday.com is accessible to non-technical users but takes a lot of time. They have many tutorials, and you can easily use monday.com if you can take the time to go through them and learn. When you initially create a project, it's only a board with lines on which you enter the tasks. You have some columns with the task owner, status, deadlines, etc. It is not that easy to understand all the features and how you can use them for your case, which is why people contact me.

When you implement the tool, you decide which layout to use and what information you want to disclose. I've seen clients who have been using this for three years, and they still only know how to do things one way because they haven't taken the time to understand all the features. It's crucial to spend time at the start and learn the tool. I don't think the learning curve is that huge. 

monday.com is missing a few features but not many. For example, let's say you're working on a global project for a marketing campaign, and you have the video team working on it. Maybe the video team only wants a board that shows the packages that are related to them, but you cannot do that on monday.com. You can't have the same task in multiple projects. 

I have been working with monday.com for about a year.

If you are doing a lot of automation, it can start to lag a little. 

monday.com is highly scalable. You can use it with teams of any size. 

I am a partner, so I have access to many different resource sets. I have never contacted their tech support because I already have access to all the information I need.

I use Asana every day, and we work with Optix. I've also used Trello and Excel. Asana is easier to use, but monday.com is more flexible and can do more. Asana is user-friendly, and monday.com is more powerful.

Setting up the tool is straightforward, but you also need to consider the process that you're implementing and do some work beyond the tool itself. I have teams of 20 to 30 people, and three or four are usually involved in the integration. After deployment, it doesn't require any maintenance. It just works.

monday.com is pretty affordable. It's cheaper than Asana. There are four tiers, including a free version. The free version is fine if you don't have any complex projects. One of the most advanced plans is around $16 per month per user.

I rate monday.com a nine out of ten. I remove one point for the performance issues. I recommend taking your time in the beginning. Don't rush into implementation. It's only a tool, and you can't expect it to instantly transform your organization. Take the time to understand all the features and what you hope to get from it. 

Public Cloud

We primarily use monday.com for project management within our department, which includes sales, operations, and engineering.

monday.com makes it very easy to input any information. The style and format are user-friendly, making it practical for our needs despite some network issues.

The need for a stable connection is critical as there are network issues that slow our processes down. 

Additionally, the synchronization feature is not functioning optimally.

I have been using monday.com for two years.

There are issues with stability, such as network and performance slowdowns.

We only use it within our department, comprising 50 to 70 people. We are uncertain about its scalability in other departments.

I've never contacted customer support for monday.com as I am not responsible for managing the tool.

Neutral

The initial setup was easy. I would rate it an eight out of ten for ease of setup.

We are considering building a custom tool in our company rather than using another commercial tool.

There must be other tools more useful than monday.com, but so far, it's good for our needs. I would recommend it for normal company users with standard project management requirements.

I'd rate the solution seven out of ten.