monday.com Reviews

It is a project management tool. My last client was a lawyer. I used the solution to manage his project.

The product is quite simple to use.

The documentation must be available in French. I had to translate a lot for my client.

I have been using the solution for four months.

I have no problems with the tool’s stability for the moment.

Around ten customers are using the solution.

The product is quite easy to set up. Once I explained the product to my clients, it was easy. It took me ten days to deploy the tool. It is a cloud-based product.

I did not need a consultant’s help to deploy the solution.

The product is not expensive. For the moment, the price is not a problem. I pay annually for the solution.

I would recommend the product to others. It is quite a simple tool for people who do not know how to manage projects. Overall, I rate the tool a seven out of ten.

I own a 3D design studio in Belgium and work with several clients in Belgium and the Netherlands. My team consists of 12 3D artists and three project managers. 

We work on up to 30 projects at the same time which means keeping track of each and every project can be difficult and get very messy sometimes. That's why we use a tool like Monday to keep a good overview of each project and in which phase each project is. 

We track the next deadline, the amount of previews that our client has already gotten, extra notes, etc. Basically, it helps us to be organized and never have a project fall out of sight.

Monday has given us a clear overview of all our projects as well as all our tasks.

We write down to-do lists for the other managers so they know what's a high priority and a less high priority. We can also see which task has been done which is super handy.

We have project overviews to keep track of each client and project and I can also see what the other managers are doing. Is the project ready or still in review. Now I can just look on Monday and see what is going on internally. We save a lot of time with this.

We also have integrated Monday into many other systems like Airtable and Stacker and built a whole system around it to make our lives so much easier.

The most valuable feature of Monday is that we have a clear overview of what is actually going on in our company.

I can see in which phase a project is and what the next deadline is as well as if the project is on hold or almost done. 

Each project is categorized between the different 3D renders that get ordered and we can keep track of each individual render step-by-step. 

When I am away my other colleagues can check the Monday board and find the status of each project that I have been working on. The note option makes it very convenient to leave little remarks for my colleagues as well.

Monday could be improved if it could be linked with Google Calendar. This way, I can add deadlines directly on Monday for my whole 3D team and they can automatically see it in their Google calendars or the general calendar when their next deadline is going to be and for which project. Now we fill it in separately and it could save us a bit of time.

We also use Clockify to track the time spent on each render. Maybe it would be handy to have some type of clock or icon that shows how much time is left within the budget that the specific project got sold for.

I've used the solution for 1.5 years.

So far, we had not had any incidents with Monday.

We have an automation in place that allows us to easily duplicate setups.

A standard workflow is pre-made and it saves us a lot of time when starting up a new project.

We set up our project in Airtable and all the data gets processed on Monday automatically.

Customer service replies fast and has helped me many times.

I can't say anything bad about it.

Positive

I did not use another solution.

Standard templates were not suitable for our company after a while.

We, therefore, built a whole automated system with a professional which is quite complex to do ourselves.

We did not have any outside help. 

There is no way of directly measuring an ROI, however, it's my understanding it saves us a couple hours per week.

Monday can get expensive if you want to add a lot of members to it. Only members can change things on the board. Click-up is free, however, Monday is just much easier to work with so that's why we went with Monday.

We also looked into Trello, Asana, and Click-up.

I am a solo-preneur. I coach moms with spirited children so they can yell less and have more fun with their families. I offer my clients several ways to work with me and so I needed a simple way to manage my many clients and the various packages they have with me. I also have several different kinds of clients and Monday.com allows me to differentiate my clients all on the same page. Monday.com also allows me to set up reminders so I can always serve my clients in a timely manner as well as keep them on track for success. 

First, it's attractive and colorful. I really love the way it looks as it keeps me feeling positive. Monday allows me to track client progress and projects with my VA. My VA can log in and see where a client is in the process of their package with just a glance so my VA and I are always on the same page. I can also communicate with my assistant through Monday.com so there's much less back and forth on email and text. Monday.com keeps our communication so simple. I've tried other programs in the past, however, they were too much or not flexible enough. Monday is perfect for my small biz.

I love being able to set up alerts. My assistant and I no longer "forget" to send a testimonial request. It also allows me to allow clients to pause their coaching package due to vacation, for example, and it reminds me to resume scheduling my clients. My VA and I are always on the same page and use Monday.com every Monday (not kidding) when we have our weekly meetings. We literally go through the client boards and get caught up on where each client is in their progress through their packages. We frequently post updates. 

It would be helpful if I could integrate Google Docs with Monday somehow. I keep spreadsheets in Google Docs to track my income and keep track of my sales goals. I have not figured out yet how to do that on Monday.com 

I also would love to be able to export Monday boards to Google docs somehow. I plan on expanding my business to teach other parenting coaches to run a successful business and I know I'll recommend Monday. Perhaps I should take some online Monday.com classes so I can learn more about the features I am not using?

I've used the solution for two or more years.

It is very stable.

I'm confident I will grow to use more of Monday.com's features.

I don't think I've used technical support.

Neutral

I've tried Slack and it was too much. I tried Asana a long time ago, but again, it was too much. Monday.com is perfect for me as I get to use it for my small business.

The setup is simple. I just started using the boards available and ended up making my own

I did not implement it through a vendor.

The time I spend on Monday saves me time as I'm not shuffling papers. I don't have a direct ROI link to income.

Don't be afraid to invest in the yearly cost of a CRM.

I looked at AirTable and Trello (which is very popular with coaches).

The primary use of this product is to keep a track of all the tasks assigned, update the progress of the tasks assigned, and get reminders in case of meeting all deadlines. 

It's great for keeping track of various works and timelines. At times, we tend to forget things. It's handy in that it can be updated from anywhere, unlike a physical diary which cannot be carried everywhere.

It is a better way to keep a track of all the work that has been done by you throughout the year so that while evaluating your performance at the time of your appraisal you can claim the same if your manager feels otherwise.

Monday.com has greatly improved the efficiency of all the resources working together collaboratively. The way everyone can work together is fantastic. 

How you can assign tasks to your fellow members and keep a track of them is helpful. Also, how easily anyone can assign you a task is great. Once assigned, you quickly get an email. 

We literally update all our tasks every Monday and our Manager can have an overview of the progress simultaneously. It has basically improved the efficiency of the organization with the optimum utilization of its resources.

The app is loaded with features. The most valuable feature is getting a reminder email of the deadlines assigned to you on the emails and how the color of the task is coded, like green for the task done, red for pending, and yellow for stuck. Likewise, one can get a pictorial depiction of all the tasks to be carried out and what is the current status of the same. When you will filter out the task assigned owner to your name, you will get a list of all the tasks assigned to you by different departments, so it's easy to keep a track of it.

If you want to drag a task or rearrange them, it's quite tricky, especially on the app. They need some improvements to allow for the making of real-time changes in the task updates while working on the small screen of a cell phone.

Anyone can make changes to your task, like adding or deleting any sub-items assigned to you. An additional feature that should be included should be a track of all the changes/deletions made by any third person to your task. If anyone wants to do mischief, we could track them down.

I have been using this solution for almost six months.

Stability is pretty good; there are no bugs

We did not really need any technical support.

Positive

We did not use any different solutions.

The solution already existed when I joined the company. I did not help with the setup.

We handled the solution's setup in-house.

Returns are intangible, so the exact values for ROI are not assigned.

We evaluated Slack.

If there could be a feature to chat with all the members online, that would be ideal.

I work at a custom cabinet shop, and this isn't the first company I have worked for in this industry.

It is very convenient as all jobs/projects that I have upcoming or in progress, are really easy to keep track of. Once there is progress in the project, it gets organized into different categories so that other departments can see and use the information to their own benefit and progress. 

Once the completion happens from my side, it goes into the next category, which at that point is finished from my side.

It is really convenient thanks to the custom tabs our company has created. If there is some information missing in one department (for example, a color code that is very crucial to the paint department), I know that I need to fill that information in before the job gets sent out into production. 

Also, sometimes when it seems like you have all the information, you miss certain tabs, and they need to be filled in. Even though sometimes there isn't any information that is needed, we have a "does not apply" tab.

I found it really useful that when uploading certain files or PDFs, you can have it linked through Dropbox or Google Drive. That way, I can hop onto my phone or iPad, and can easily see the content that is linked within all the devices. 

Also, to add to that, it's really awesome that they are on all platforms. 

It works perfectly and runs very smoothly. A lot of times programs are on multiple platforms, however, they don't seem to work well, or even don't have updates to fix little bugs. This program constantly gets updated, and works flawlessly on all platforms, or should I say very well compatible. Sorry if I'm repeating myself in a different way, but for example Instagram works perfectly on phones. But when you get on the iPad or PC/Mac then it works a little differently and does not allow you to have/get certain features than you would on the phone. My point is, Monday works perfectly and the exact same way on the phone, computer or iPad.

I have used it for a year, and I don't see much that needs to be improved. It seems like the updates happen pretty often, and so far, I am very happy with the product. 

The only thing that I would change, and I'm not sure if this is part of the settings that need to be fixed by the user itself, not by the admin, is that sometimes it would be convenient to make your own categories, and it makes it difficult to constantly go and talk to my boss to get them. However, I am aware that anytime you do that, it adds the categories for all the consumers under the same company.

I have been using the program for a little over a year - since March of 2021.

No, I have not. It was on paper at my other company.

I don't know the details about pricing.

I did not evaluate other products in this situation; this is the program that was chosen by the company.

We use Monday.com to track all of our open projects.  

We have multiple workflows that are separated onto their own boards, with one central board showing all of the projects and statuses using mirror columns. We have a board for items that are ordered readymade, a board for custom projects that require materials and assembly, and also a board for service requests.  

We have recently implemented forms on our website to automatically create an item when a customer fills them out. When projects are ready, they are automatically sent to our scheduling board to complete the project.

I can't believe we ever got by without having Monday.com to manage our projects. Not only can we see jobs and statuses at a glance, but we are able to automate messages regarding backorders or other problems so nothing slips through the cracks. We had record sales numbers in 2021 and were able to handle the increased volume with a lower headcount that in previous years. We also spend less time looking for job folders and calling one another to check on project statuses since all of the information is available on Monday.com.

The automation is huge. We have about 25 employees across three different locations, so communication regarding projects has always been an issue. Now, notifications are sent to the salespeople about their projects with the click of a button. We also use automation to create new items on the scheduling page after they are marked as ready. This is a small thing, however, the couple of minutes it saves on every project amounts to a huge time saver.

The map locations are also a huge help when we are scheduling. Items are color-coded by group, so we can look for unscheduled items nearby and create efficient routes.  

Sometimes automation is delayed, which can lead to duplicate items being created. 

There are occasional outages, however, they are usually resolved quickly. 

We also use the program to track our scheduling. Any kind of integration with scheduling software would be a great help. 

As I mentioned, we have been implementing the forms, however, it would be great if we had the option to view the items created by the forms in that same form format.  

I haven't tried the calendar integrations recently, however, it would also be great if a scheduled item could link to an Outlook calendar and also export all of the item information into that calendar item.

We started using the product in October 2018.

Overall, the stability is great.  There are occasional outages such as connectivity issues or delayed automations which can be an issue given how much we rely on it.  These issues are usually resolved quickly and the Monday.com twitter account provides prompt updates on the problems they are experiencing and estimated resolution times. 

It is scalable, however, the data entry aspect is getting to be cumbersome as we grow.  

Any integrations/automation to create new items can solve this in the future.

We have had a few instances where we were having issues or just had some questions on functionality. Customer service is always responsive and helpful.  We also follow the Twitter account so we know quickly when there are outages or other issues occurring.

Positive

We did not have any kind of project management system in place prior to Monday.com. We recognized the need as we were spending so much time chasing papers and folders around the office.

Most of the complexity came from figuring out how it would best serve our needs. Once I gained an understanding of the different columns and automations, the picture became clear and made for an easy setup.

We implemented the system in-house. It is still something we continue to tailor and improve almost weekly. I recommend having at least one person in an organization understand the program and gather feedback to make it as efficient as possible.

We have cut at least one salary by implementing the system while increasing our sales. Based on our yearly rates, it is at least a 20X return.

The pricing is certainly fair. We started with just five active users while we were in a beta phase and figuring out how it would work for us. We have since upgraded to ten active users. We don't even come close to hitting our automation threshold.  

I love that we are able to have viewer-only members, so our whole organization can be subscribed and get updates without having everyone count against our total.

We considered using Netsuite and some other manufacturing software. The cost of such a system made it a nonstarter.

Overall, Monday.com has been essential to our growth over the last couple of years. The setup can take some time, however, the ability to completely customize the system to the needs of your organization makes it well worth it.

I use Monday.com as a CRM and a project management tool for my business and my client's business. I've been using Monday.com to create my own to-do lists, manage the performance of my investments, and as a journal of sorts.

When I take a call or a meeting, I can use the time-tracking feature to log the duration. Then I write an update to remind myself of the meeting details. I can highlight any action items for myself and quickly recall what was discussed at a later time. I can house countless meetings and notes under one line item ("communication") and keep things super organized. Even if I can't remember all of the details and deliverables from meetings and calls, I know where to look!

Monday.com has so much versatility I almost can't think of anything that it doesn't have a use case for. This has allowed me to house business and personal information in one single place, which has automatically improved my organization. 

The reason I feel so comfortable with Monday.com for personal use as well is due to how seamless and intuitive the app experience is. Knowing I can access all of my data from my phone really helps me stay organized. 

For me, it's the little details that just make like easier. Things like dialing a phone number or sending an email with a click of a button on both my computer and my phone. There's no need to right-click or press and hold to copy and paste. You can do it in just a click! I love that. 

I love the time-tracking feature. It allows me to see where my time and energy are going, line item-by-line item. When it's time to reflect and make adjustments, I can be definitive and decisive. I wish the time-tracking column integrated with the workload widget so I can manage my team based on the actual time they've worked rather than estimated time [they will work].

I love that we can mention anyone on our team and everyone on our team from anywhere within the product. If this feature wasn't available, we'd have to all work from the same board to communicate. I'm becoming overwhelmed just thinking about it. I'm glad we have this feature.

The workload widget should work with the time-tracking column for more accuracy in managing team resources. This would allow us to take preemptive measures against team member burnout by seeing who is putting in a vast amount of hours at a glance. Conversely, we would also be able to see who isn't working very much, at a glance. We could check in and see if they need additional direction, resources, or support.

It would be phenomenal if Monday.com could support voice notes like What's App and Instagram do. This would take team communication up a notch for sure.

I've used the solution for about four years now.

This is a stable solution and they are here to stay.

The sky is the limit when it comes to scaling.

Customer service and support are always a pleasure to interact with as they don't give out generic responses and replies. They want to understand your specific use case and help you troubleshoot based on your vision. 

Positive

Most people were recommending Asana and Trello, however, during my research I found Monday.com and trusted my instincts and went with them. I've never used another solution.

The initial setup is not complex at all. 

I've seen a 10X ROI.

I'd advise new users to understand the various user types that Monday.com offers so you can choose the price, plan and seats that really fit your needs.

I watched product overview videos for Asana, Trello, and Basecamp during my evaluation research.

Monday.com has great webinars and free trainings. Check them out! You'll get inspired with other ways to use the product. 

J'utilise monday.com pour suivre mes prospects et mes clients. Je peux envoyer des SMS de suivi via le web et gérer ma facturation. Je peux également planifier mon calendrier éditorial pour les blogs, les newsletters et les publications LinkedIn. Lorsque des articles sont programmés, cela me rappelle de les publier ou de les préparer. 

Monday.com peut créer un espace de travail personnalisé pour chaque client. Par exemple, l'un est un installateur de cuisines et de salles de bains sous-traitant pour de grandes entreprises, il doit donc prendre de nombreux rendez-vous pour les installations et les services après-vente. Je peux voir rapidement quels fichiers n'ont pas été reçus ou voir les clients que je dois contacter, etc.

Monday.com me fait gagner du temps car il est simple d'extraire des données au format Excel et de produire des statistiques pour mes clients. J'utilisais uniquement des tableaux Excel dans le passé. Je peux aujourd'hui utiliser des tableaux agréables à lire, ajouter ou supprimer des colonnes, faire des calculs simples. Ensuite, je fais mes extractions sur Excel, à la demande, pour les clients qui n'ont pas l'opportunité d'utiliser Monday. C'est simple et très rapide. J'ai testé Trello ou Asana, mais je cherchais un format de tableau facile à manipuler et à personnaliser.

Monday.com est facile à utiliser. Vous pouvez le personnaliser pour l'adapter à vos besoins et à votre style de travail. Le produit est beau et intuitif, ce qui rend le travail agréable. 

Les nombreux modèles pré-enregistrés sont excellents. Vous pouvez tester différents modèles pour trouver les outils appropriés. Les différentes vues accessibles, comme les calendriers, les diagrammes, le Gantt, etc., sont essentielles et j'aime passer de l'une à l'autre. 

Les informations manquantes ou les délais non respectés ne sont pas toujours visibles dans le format de tableau classique. Passer à un autre permet d'avoir des données qui sautent immédiatement aux yeux. Je reçois beaucoup de satisfaction quand je vois la colonne "statut" devenir 100% verte. 

J'archive les données, mais je ne sais pas où les trouver ni comment. Lors de mes tests, j'ai cru voir tous les fichiers archivés triés sans ordre et sans savoir d'où ils venaient. 

J'ai toujours du mal à comprendre comment connecter des colonnes entre elles d'une table à l'autre. Enfin, lorsque vous souhaitez transférer certains éléments d'une table à une autre cela ne fonctionne pas sans colonnes préexistantes. Vous devez recréer les colonnes. Il se peut que j'aie besoin de formation, mais je n'ai pas beaucoup de temps pour cela.

J'utilise monday.com depuis deux ans.

J'ai rencontré des problèmes la semaine dernière pour la première fois. Je ne sais pas pourquoi, mais il était impossible de travailler. 

Leur support était très réactif lorsque je posais une question ou que j'avais besoin d'aide.

Positive

J'ai déjà travaillé avec  Trello  et  Asana

L'installation ne pourrait pas être plus facile.

Monday.com me fait gagner du temps et de l'argent.

Monday.com a une version gratuite qui peut suffire pour une personne. Une fois qu'on a testé la version payante, on ne peut plus s'en détacher. Par contre, je trouve ça très cher, surtout quand on est freelance. C'est un investissement important.

Je note monday.com 10 sur 10. J'adore ce produit. C'était la solution que je cherchais.