monday.com Reviews

Tracking my projects as well as seeing other colleagues' keeping track of different data points such as owner, project costs, types of projects, and adding subitems based on the phase each project is currently in has been the main use case for our organization. 

We also move all completed projects to another board to keep track of our revenue. 

Another board that we use internally is to update our vacation and travel calendar. It's useful due to the fact that you get to see everyone's travel schedule in various formats such as table, timeline, and calendar view.

The solution offers better tracking of the status of multiple projects, passing the baton between individuals, etc. 

It's super user-friendly and there are almost no learning curves when we first started using the platform. 

A modernized look and feel is always a plus. 

The website also functions very fast and I'm also happy with the mobile app version they provide. 

It's also super easy to use and update on your phone. I'd recommend using this for any companies out there. 

Pretty much everything is customizable and easily editable.

The notes/comments section is helpful. It's visible to everyone. Everyone can upload files and random notes relevant to each project. I've been using the notes and comments section a lot, just so that if someone else gets looped into the project but is too lazy to read through the long email thread, they can simply go to this internal note section and download necessary and important files and understand the scope of each project without having to ask your colleagues. It's also good to jot down any information you may need.

There was one time that I had used CTRL + C to copy one of the text fields, and accidentally pasted it into all other rows/projects. I know there is an "undo" button you can click on for a few seconds, however, it would be helpful if you could undo it even after it's been a few minutes/hours. There is a functionality where you can download an older version/history, however, I needed to re-update that specific column manually - which was a pain. Other than that, everything else has been pretty good so far.

I've used the solution for more than two years.

The stability is pretty good. It's a pretty big company with a dedicated team troubleshooting all the time.

The scalability is pretty good. I wish there was an example of scalability.

I have no experience with technical support.

We used to use SmartSheets, however, there is a lack of features and an old look and feel.

The setup is very user-friendly and straightforward.

We did the setup in-house.

I'm not sure about what our ROI would be.

I wasn't involved in the decision-making process.

I wasn't involved in the decision-making process.

Monday helps our decentralized team connect digitally. 

Its flexibility allows information that was once only prepared and shared in one way to be presented in a way that is appealing and even more useful for other disciplines, without fundamentally changing the way a person needs to work. 

It also allows us to show aspects of our project to our volunteers in a way that doesn't break the bank. The guests feature is important for an organization like ours, that spends a lot of time connecting and communicating with people from coast to coast.

Our teams know about candidate launch deadlines, and it takes the burden of an organizing staffer being required to also make sure every department head has been alerted to an event, even if it's as granular as a task handoff. 

All our info, all in one place, is infinitely expandable with a myriad of integrations that work like a charm. We were able to remove bulky, siloed CRMs and tools that perhaps only one person from one team would use, and consolidate everything into Monday. 

Cross-team collaboration shifted from challenging to "just the way we do things" overnight. 

External facing development boards, countdowns, email alert systems for deadlines, and progress summaries have been great. Having all our stuff in one place, within one tool is extremely helpful. 

Being able to pull entire departments into their own ecosystem, while managing the user access from one dashboard is incredibly valuable. 

One of the best features I can speak to is getting alerts based on status and progress, task by task. Monday has really changed the notion of update meetings for our team- we can view updates at a glance, and get as granular as we need, or take a wide-angle view of the entire organization's progress. 

It's always great to get more training support for new folks. We highly recommended it so that you are able to get the most out of the platform. 

This isn't a platform where you scrimp on the training and send one person to bring back knowledge. Monday is different things to different people, and context matters. Everyone should be immersed in its workings if you want to truly revolutionize your organization. 

The feature set is so robust, that my suggestions are really quite narrow in scope - as basic as expanding the color palette to folders in a workspace. 

My organization has been using Monday for three years. 

I've found Monday to be a very stable platform. Over the course of my using Monday, I cannot recall a time that the service was down or inaccessible to me. 

It scales up and down, depending on your contract. 

Nothing to complain about in terms of technical support. They are responsive, engaging, and always checking in. 

Positive

We used several different solutions and Monday took care of many of our other 3rd-party tools - everything from our CRM to our helpdesk to our research. Those 3rd party tools we had to keep were easily integrated into Monday. 

The solution offers a fantastic team setup and support options. It's a la carte and scales up to a more robust integration. 

I run two different instances of Monday, one in-house, one through the vendor team. I am partial to the in-house. 

We haven't done the exact math on this, however, in morale alone, the return is a net positive. 

I'd advise new users to get the training you need for all the staff who will need discrete spaces carved out on Monday.

Don't get me wrong, Monday is easy to pick up and use for folks who don't need to do deeper stuff, however, your organization will need to consider how best to integrate the tool into your business. 

If there are choices, only integrate the parts of your business that you want to relieve from being crushed under the weight of your organization's ad-minutia. 

Monday was the first alternative to our current toolset that we looked at. 

Monday is a whole-team solution. Make sure everyone gets a crack at seeing how they could use it- and let them play around a bit with the new ideas presented via the toolset. It's fun. 

We use monday.com for recruiting new staff and scheduling tasks that need to be done on a timely basis. Before implementing monday.com, we had to email every new applicant, so some would fall through the cracks. Now each applicant gets added to the recruitment pipeline on monday.com.

We use monday.com to assign staff members to various tasks in the hiring process and go through the steps in a quick and orderly fashion. 

This solution keeps us on task and organized. We can keep all the applicants for the different positions in one place and schedule interviews. Monday.com tracks everyone involved in the process and our progress recruiting new staff. We keep all of their information in one spot and share it with the team members that need to stay in the loop.

Monday.com sends email notifications to keep us all on task. I love the email reminders asking me where I am with the assigned task and if I need some help. I have used this to get things done on time, and it also encourages me to acknowledge when I need some help because I have not been able to complete the task.

I can set interviews and move applicants around to different created buckets. For example, I can make a bucket for applicants being considered for various positions and tag our HR staff to ask them to do the onboarding.

When we moved offices, we used Monday.com to keep us on task, and everyone was given job duties to support the process. I liked how we could set deadlines for everything that needed to get done during the move. Monday.com serves as a live document, so we can see in real-time when things get done. Specific tasks needed to be finished before we moved on to the next, and we would send emails to ensure everything was completed on deadline.

We've been using monday.com for about five or six months.

I have not contacted customer service yet, but when we asked questions at the webinars, we always got the answers.

Positive

My director handled the installation. He is incredibly knowledgeable of the product and what it can do.

I don't know what monday.com costs precisely, but I'm told it is fairly priced.

I rate Monday.com 10 out of 10. My advice is to take advantage of the webinar training. It's helpful. 

We use it to run our back office as well as manage tasks, team communications, and processes. 

We are a fully remote company. We do utility billing and must keep track of several metrics and data points that change each month so we needed a way to keep them all in a place where we could share with our entire team, keep logs, see activity, share tasks, and have insight into what the entire company was doing. Monday helps us tremendously with this. 

We love it. It has really made a difference for us and we are happy with it.

We have seen a significant increase in efficiency. We used to manage everything on Google Docs and spreadsheets and have since begun converting all of those to Monday.com boards which are much smarter and more well integrated. 

We like how much we can automate and customize the automation to suit our needs. We want to "dummy-proof" our tools and processes as much as possible and Monday.com's automation and customization allows us to do that. The dashboards are great to see an aggregated overview of what is going on.

The entire product is valuable. You can do nearly anything with it given how much flexibility is in the ability to customize for your use case. We really like the dashboards, automation, and spreadsheets. 

The function item on the table view is great to leverage smart calculations and is easy to program. The different views available and the ability to save filters and views really help so that each team member can limit what information they see to only things that are meant for them. 

It's great. It really helps with flexibility.

It would be great to have better email integration so that you could have all of your inboxes consolidated there. Right now, my email account is the only other page I have open most of the time. It would be great to consolidate further.

Also, we need a better place to aggregate all of our tasks. You can in the "My Work" section, however, you are limited to what data is shown there. It would be really great if you had more columns to include any data from any board so you could do all of your work from there instead of going to each board separately.

I've been using the solution for about six months.

It has been very stable so far.

The solution is very scalable and customizable.

Support is very responsive and helpful.

Positive

We used Google Suite. It was not efficient enough.

It's pretty user-friendly and easy to configure. However, there are a lot of features so its best to get help to know the best way to set your system up. Due to the amount of customization available, its nice to have an expert assess your use case so they can tell you the most efficient way to accomplish your goal. 

We handled the setup in-house.

It's hard to say what the ROI is, however, it has greatly reduced mistakes that would have cost us thousands at the least.

I would definitely reccomend trying to get an onboarding specialist to help you set it up if you have a complicated workflow.

We looked at Teamwork and Asana. Monday was more user friendly.

We are an engineering firm. We utilize Monday.com to manage all our projects and our billing as well as our proposals, paid-time-off benefits, and anything that has to do with the coordination of a project from beginning to end.  

It would be very questionable as to whether or not our firm would be where it is today without the utilization of Monday.com. We have customized it to the point where every process runs seamlessly throughout the day, throughout each project, and on all boards that we created. 

The most valuable feature of Monday.com is the ability we have to customize it to suit all of our needs. 

Our IT director has created boards that talk to each other which allows the project management process to successfully create all phases of a project, and show all work done on each project, including when and how much we billed according to how much work has been completed.  

We can glance at a board to see which engineer worked on a project when our clients contact us with the need to speak with the engineer on a specific discipline.

We would love it if the system could communicate with our accounting system, QuickBooks. I keep track of my invoice dates in Monday but then I have to go to Quickbooks to backdate the date of the Invoice to match Monday, for each invoice.  

I've used the solution for approximately two and a half years.

We did not use another solution. We started out using Monday.com.

It's worth it! It will change your workflow for the better.

I cannot remember if we evaluated other options at the time.

Monday.com allows you to easily manage and plan all your projects and tasks easily and efficiently. It has endless features you can adapt to your requirements.

From daily task management features to managing donor reports, and publication deadlines, it covers all features to make your daily work easier, more efficient, and professional. We even manage our dispatch records and meeting follow-ups on Monday.com.

This is very useful for non-profit organizations whose work spreads over large project constituents and various thematic areas. 

This has helped my organization to manage our tasks and deadlines very efficiently. 

We use this to plan our online social media content on different platforms. It is easy to review and finalize. We even upload pictures and related media on the platform to review and finalize them.

We do record our meeting and discussion follow-ups. This helps us to assign specific staff and officials with deadlines for the tasks.

This is a great tool for planners. We have our individual work plans and leave registers online.

I found the task management features as the most useful and necessary.

Task management is very crucial to get things done as per the work plans. This lets us fulfill our goals and milestones for various projects and activities. It is transparent and is available to view and review by all the team members of the organization. The team members can come in and comment, suggest and review anything by tagging them in the update field. 

All kinds of media can be uploaded online for review and feedback. We have specific deadlines and notification features to let the member know of their upcoming task deadlines in advance.

While there are most of the features that users aspire to see in managing daily plans and tasks, they could focus to bring in extensive and comprehensive features of project management and grant management.

For instance, a non-profit might want to use the platform to fully manage their project information and database without a need to go for another platform or system. This feature should include all basic and advanced features of project management.

Another feature could be to have grant management features. If an organization wants to generate a report on how much they have spent on certain projects, it should easily be able to do from the platform dashboard without much hassle.

I have been using this solution for over four years now.

I didn't experience any outages on the platform that affected my efficiency. It has required infrastructures to cater to growing numbers of clients very efficiently and effectively.

Since the solution is based in the cloud with multiple geo-location of its servers, I feel it has already built a required infrastructure to serve the growing number of demands for their platform. 

Technical support is prompt and efficient. They resolve any issues related to their platform.

Positive

We had some other platforms which were not so user-friendly and efficient. 

It was very easy and straightforward to set up with good support service. 

We did the setup on our own.

We are using it daily for the tasks and I can confidently say this has helped us in our daily task management.

This is a professional platform with loads of features and functions. Therefore, it would come with a cost. I would say it would be worth our investments as this would really enhance your organizational goals and efficiency.

We did evaluate, use, and then only chose Monday.com for our daily use.

I would recommend the product to all those who are looking for easy and efficient system to manage their tasks, plans and program deadlines.

The product is used for production management in 3D animation - rigging. It's used for sharing news from the industry. We have production coordinators, riggers, and often modelers and texture artists on board. We are considering including clients too. 

It is useful to follow our deadlines and team allocation and to communicate quickly. 

Over the last three years, we did not consider any other solution since the price and value simply fit. Monday.com also offers interesting options to upgrade and use external tools. We also plan to connect it with our e-shop and add more automation.

It's been a game-changer. It is easy to use and our processes are much better organized and reviewed. 

Everyone is immediately informed about updates either via a web browser or a mobile app. We like the tag person/everyone on board/everyone on item options. 

It saves us tons of emails and clutter and lost communication. All information can be searched and found quickly - the Search option is great. 

Inviting and adding new members is easy, and we also like Guest mode for short term often external artists. 

Also, Monday.com is always quick to learn and offers intuitive UI.

We really appreciate task assignment features with deadlines and also project boards which are easy to manage. 

The visibility into who has seen the post and how (browser, app) is great. For admins, there is a very easy UI to manage the account and users. We have great search functionality based on filters (Active, Member, Guest etc.). How it affects the account cost is great for cost control. 

We also like Subtasks which keep everything more contained and tidy. 

A great feature is the ability to connect external apps. This greatly expands the spectrum of integration of Monday.com within specific uses.

We'd like an optional project header image. This would help us to get oriented on what the project is about. The image can say much more than words very fast. 

Expanding the analysis to contain all boards in a specific folder without having to add them manually would be ideal. 

The same analysis but for all Members, optionally guests, to see their activity, capacity, performance meeting deadlines or their cost-effectiveness (Time / Cost) would be great. This would help us to evaluate team and company performance and make better management decisions. 

We would welcome support for Quicktime video formats being able to play in the Posts (pulses).

I've used the solution for three years.

We always can access the data from boards. There have only been a couple of times when Monday.com was down. Overall, it's reliable and stable.

MORE INFO (added 6th may 2022):
We could not access Monday.com server - but this happened maybe 3 times during 3 years. Maybe some maintance.

The scalability is very good.

Support is great. It is fast and very friendly.

Positive

We used TeamGantt in 2018. It was not so intuitive and did not offer so many features. Monday.com seemed much more fun to use and easy to get started. I saw a youtube ad for Monday.com that looked fun and it was easy to test it. It matched my idea of what team management should look like, so we switched and used it until now.

The initial setup is very easy and intuitive.

We installed and learned Monday.com ourselves; there are many tutorials online.

We've seen 100% ROI.

I'd advise new users to start with a basic license and see if that's enough or some features would be worth updgrading. It is really cool how Monday.com shows more possibilities in upgraded versions.

We thought about Trello and Asana, however, I first tried Monday.com due to all of the commercials running on youtube.

We are a marketing and branding agency. We are in consistent communication with our clients and have multiple projects and clients to manage daily. 

Monday helps keep us on track, prioritize, and communicate within our team as well as with our clients. 

We manage creative projects of various sizes; with projects from social media graphics, all the way to the complete rebranding of an organization. 

With Monday, it has helped us to stay organized as well as allow the clients to see where we are on a particular project. 

Monday has been a huge help to the team through personal organization and measuring team success. 

It keeps everyone on the same page and gives us a way to streamline our projects and client communication. Not only does it allow our team to keep track of where we are and due dates, but it also allows our clients to view our progress and how we are doing on the timeline. 

It is a huge help to see our team and daily progress and have comments available directly on a project. We use it to keep track of projects, timelines, and personal tasks. 

The most valuable features have to be the ability to create separate boards, both for external and internal communication. Having the ability to add tasks and reminders to our individual board as well as the team board helps keep communication in one place. 

A feature that we utilize daily is the form option (and the link) that we can send to clients. Instead of receiving requests via email, this helps us to keep all client requests prioritized and organized by date as well as the client. This not only helps our team by getting the information we need rather than going back and forth through email but helps the client have one place to put all their requests. 

It would be great to have more options on the form for external use, and an easier exporting option for client answers (rather than copying and pasting from each section). For example, right now we are limited in the questions we can ask our clients when they fill out a form. They are also limited with the lines and spacing. So allowing us to customize this to our needs would be helpful. It would be helpful to also have a calendar section with different options to select per board, etc, where it could lay out what the calendar looks like for the month or week based on the due dates. 

I've used the solution for over one year.

We have had little to no issues. It's very stable. 

This platform could work for larger teams as well as smaller startups. 

The solution offers great support and service.

Positive

We used Slack as well as Asana. Monday helps us to both communicate and keep track of tasks in a more streamlined way. 

It was a straightforward setup for the most marketed tools (organization, boards, teams). However, finding forms and plugins was more difficult. 

We handled the setup via an in-house team. 

We've had an incredible return on investment. It is very affordable and user-friendly. 

Monday is 100% worth it!

Monday was always on our radar. We did look into Notion, however, Monday works best for us.

We have had a great experience with Monday. 

In our advertising agency, we use Monday to collaborate, schedule tasks, share items, and coordinate among the team. 

It's a solid solution that allows us to create a more streamlined workflow and connect in an organized way with clients. 

With Monday.com we're also able to share deliverables and get them reviewed or approved by clients keeping everything in the same place. 

The software is used also to coordinate among Collaborating Professionals that can have access to specific boards and have tasks assigned there.

The Monday.com software solution has improved our ability to get things done in an organized and streamlined way. 

Every task can be set, scheduled, and assigned with easy access. The UI is simple but at the same time strong enough to provide ease of use with many levels of detail that can be added progressively.

The Monday.com software also improved our ability to connect with clients in a very organized and detailed way: clients can leave comments on topics and change task status, those aspects together with the notification system combine into a great solution.

The notification system is well done. 

The UI is very easy to use and improves progressively. 

The templates provided also are a great resource. The items are well displayed in many kinds of display resolutions which can vary from ultra-wide screens to 13" notebooks. The really impressive and most valuable aspect of the Monday.com software is the fact that it simply works. From past experience with other similar software that used to be fully packed with as many features as possible, with Monday.com you can create really tailor-made working boards.

There aren't so many areas in which the software from Monday.com could improve. 

The solution could use a more streamlined Google Calendar integration. 

The ability to preview Google Drive links that are strictly connected to images, videos, or text files could be a huge improvement for those who work with a collaboration between the two software solutions. 

Also, the ability to match with the Google calendar from teammates with task assignments with visual alerts could be a great addition.

I've used the solution for two years.

The stability is rock solid.

The solution offers great scalability.

We didn't need any help from support yet.

Positive

We did use Asana, however, it had a heavy interface.

The solution is easy to set up.

We did an in-house implementation.

We have seen ROI in terms of customer satisfaction.

You can grow at your own pace. The software is great, however, it costs accordingly.

We looked into Trello, however, it was not as deeply organized as Monday.com.

I use it for my daily to-do list. I can keep myself organized by what is on deadline and reassign deadlines easily if I prefer to postpone a project. My personal board allows me the freedom of creating my own columns and settings so I can monitor my work, progress, and deadlines.

The marketing team uses the boards to stay aligned with tasks and focus on priorities based on due dates. I also like being able to assign tasks needed from other team members and able to follow up with notes, and uploading valuable information into the files tab to refer to later.

I loved using this product as soon as it was introduced to my team. It was exactly what I needed to keep me organized, task-focused, and deadline-driven.

Now, finally, the whole team is on board (really on the board) and now we are so effective and efficient as a team. We can easily sort projects by deadlines, subdivisions, people assigned to them, and more. We can attach documents, research, and notes to an individual task, so all team members can review the steps taken or needed to complete their own assigned tasks.

The newest feature of "My Work" is my favorite. It allows me to now see every task that is mine or that I've been tagged on. This allows me to quickly see what my day or week is going to look like based on my task list. 

I also love the sorting features of columns; especially on a shared board. This allows me to sort and see my own interests and determine what needs to be accomplished.

I also appreciate the feature of uploading important files and sharing updates in the line items so that we can have documentation to prove our work.

I've been using Monday.com for over two years and nothing major comes to mind. New features are implemented all the time, which I find super helpful, however, are items I wouldn't have thought of on my own. 

I do find the emails too frequent and notifications or inbox for things that aren't tagged for me inconvenient and occasionally confusing. The links to the line item they reference don't always work and it's hard to understand how to clear them as new notifications. Sometimes it takes several times of clearing them or logging into Monday.com the next time for them to disappear. 

I've used the solution for over two years.

I've been using the solution for over two years and haven't had any problems.

The amount of data that can be put into Monday.com is part of the reason I like it so much. I am able to put all information, references, and assignments in one place.

I have not had any experience with technical support to date.

Positive

I worked with Trello for personal use until I was introduced to Monday.com by my employer.

I was added as a team member user and not involved in the setup.

My manager implemented the solution.

I don't handle the finances; I can't answer what the ROI might be.

I'm not involved in the purchasing or pricing; Monday.com was selected by my supervisor.

I did not evaluate other options.

I love Monday.com and would continue to use it personally if my employer switched to something else.