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Joseph Daniel - PeerSpot reviewer
Head Of Information Technology at Shachihata India pvt ltd
Real User
Top 20
Oct 24, 2023
Scalable and flexible platform with significant challenges related to complexity, cost management, and the need for skilled personnel
Pros and Cons
  • "It is well-established and caters to our user base efficiently."
  • "It would be beneficial to have access to real-time data from our machines."

What is our primary use case?

We use it as a software suite encompassing various modules such as sales, inventory, and purchase, and it serves a small to medium-sized enterprise with fewer than five hundred employees. We are currently looking to upgrade to SAP Business One for SAP HANA for enhanced processing and productivity.

What is most valuable?

It is well-established and caters to our user base efficiently.

What needs improvement?

There are a couple of significant challenges we're currently facing. First, our production team can't make use of the production planning features, as they require a Professional license and we only have access to the Logistics license, which is limiting our capabilities. The majority of the reports we generate are intended for managerial purposes. While most reports are straightforward to comprehend, there are a few exceptions that can be quite complex. It would be beneficial to have access to real-time data from our machines. This is crucial for monitoring all activities within our manufacturing processes, from software operations to the machinery used.

For how long have I used the solution?

I have been working with for four years.

Buyer's Guide
SAP Business One
June 2026
Learn what your peers think about SAP Business One. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
902,495 professionals have used our research since 2012.

What do I think about the stability of the solution?

Our current setup isn't as stable as we would like it to be and this instability largely stems from the extensive implementation and customization work we've undertaken. The system lacks user-friendliness, and we encounter difficulties when transitioning from one vendor to another, particularly with report conversions. We often find ourselves reliant on the existing vendor for assistance in resolving these issues. I would rate it six out of ten.

What do I think about the scalability of the solution?

I would rate its scalability capabilities eight out of ten.

How are customer service and support?

The technical support we receive from the vendor has its limitations and is primarily oriented towards on-demand assistance rather than being part of a direct payment structure. When we require technical support, it's often during critical operations, especially when dealing with tools like Crystal Reports, and we often find ourselves providing a significant portion of our technical support internally, which isn't always ideal, especially given the complexity of SAP Business One.

Which solution did I use previously and why did I switch?

I use Ramco Systems On Demand ERP system. Five years ago, I was working with MongoDB, which integrated with an ERP system that was Windows-based.

How was the initial setup?

The initial implementation was a collaborative effort, but as time passed, our team, including individuals like me, has become increasingly self-reliant in terms of generating reports and handling technical aspects.

What other advice do I have?

Overall, I would rate it seven out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Atta Atta - PeerSpot reviewer
Senior Production Planner at EGIC
Real User
Sep 15, 2023
Provides good stability, but its UI features need improvement
Pros and Cons
  • "The product makes it easier to overview the ERP system and manufacturing processes through different modules."
  • "The AI tools, programming languages, and dashboard customization should be easier."

What is most valuable?

The product makes it easier to overview the ERP system and manufacturing processes through different modules.

What needs improvement?

The product's UI could be better. The AI tools, programming languages, and dashboard customization should be easier.

For how long have I used the solution?

I have been using SAP Business One on AWS for almost a year.

What do I think about the stability of the solution?

The product has good stability.

What do I think about the scalability of the solution?

We have 100 SAP Business One on AWS users in our organization. The scalability depends on the number of user licenses. Adding new users is costly.

How was the initial setup?

The initial setup is straightforward. However, it takes a lot of time to deploy.

What about the implementation team?

We implemented the product in-house.

What's my experience with pricing, setup cost, and licensing?

The product's license is expensive. It could be cheaper.

Which other solutions did I evaluate?

I have evaluated Oracle and Microsoft Dynamics 365.

What other advice do I have?

I recommend SAP Business One on AWS to others and rate it a seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
SAP Business One
June 2026
Learn what your peers think about SAP Business One. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
902,495 professionals have used our research since 2012.
PradeepKumar22 - PeerSpot reviewer
Data Governance Lead at Centrient
Real User
May 8, 2023
Reliable with good automation capabilities but needs more integrations
Pros and Cons
  • "The solution is stable."
  • "I'd like to see the solution become more user-friendly."

What is our primary use case?

We use the solution for daily data transactions and market data.

What is most valuable?

The automation on offer is very good.

The solution is stable.

The pricing isn't too bad.

What needs improvement?

I'd like to see the solution become more user-friendly.

It could use more integration capabilities. 

The initial setup can be a bit difficult. 

It scales only minimally.

For how long have I used the solution?

I've used the solution for about ten years. I've used it for a while at this point. 

What do I think about the stability of the solution?

The solution is stable and reliable. There are no bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

The solution only scales a little. 

We have about 30 users on the solution currently.

At this point, we do not have plans to increase usage.

How was the initial setup?

The initial setup is a bit complex. It is not extremely straightforward. It took us about a day or two to deploy the solution. 

I'm not that technical and therefore don't have many details about the general setup.

What about the implementation team?

We had some outside assistance to help us with the initial setup. 

What's my experience with pricing, setup cost, and licensing?

It is my understanding that we pay for a perpetual license. You just pay for it once and then handle maintenance. It is not too expensive.

Which other solutions did I evaluate?

We have been looking into other options as well. 

What other advice do I have?

I am using an older version. It may be version four or six. 

I'd rate the solution seven out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
LilianGarcia - PeerSpot reviewer
Director of Strategic Projects at Integra
Real User
Aug 25, 2022
Valuable project features that include adding new fields and rules to customize the solution to our business
Pros and Cons
  • "The way we can make changes in new fields, or make new rules with our IT department, has been very useful."
  • "The accounting and project features are valuable; it's very useful for us to manage the project with their budget and use the inventory features."
  • "The solution has a feature that shows you the purchase order that you put on a project and requires you to approve it to be applied to the project, but it doesn't let you move the purchase order to another project. That would be a great feature to have, because if you don't approve it, you have to delete everything and make it again."

What is our primary use case?

I use SAP Business One to manage my finances, warehouse inventory, and project revenue.

What is most valuable?

The accounting and project features are valuable. It's very useful for us to manage the project with their budget and use the inventory features. The way we can make changes in new fields, or make new rules with our IT department, has also been very useful.

What needs improvement?

Well, we have made some improvements like making new rules or new fields that we need for our business process. Overall, though, the processes that already exist in the tool have been very useful for us and we have been using them the way that they are and just making little customizations for our company.

Adding an HR feature would be great. SAP has another model that is only HR, but it works separately more for big companies instead of ones like ours that use Business One. If we could have something to manage HR stock, that would be great. I would also be interested in a model that would manage travel expenses.

The solution has a feature that shows you the purchase order that you put on a project and requires you to approve it to be applied to the project, but it doesn't let you move the purchase order to another project. That would be a great feature to have, because if you don't approve it, you have to delete everything and make it again, instead of just moving that purchase order to a different project. That would be really useful for us, because our company works by project, so if a purchase order is on an incorrect project, we have to delete everything and then start the process again with the new project.

For how long have I used the solution?

My company has been using this solution since 2019, so about three years now.

What do I think about the stability of the solution?

The solution wasn't so stable and had some problems with speed when we used it through another cloud provider, but now that we are on AWS, it has been stable and we haven't had any problems with it.

What do I think about the scalability of the solution?

We haven't started scaling this solution yet. We are hoping to start projects with it next year, because our next step is to connect SAP with our CRM and other tools. We already got information for business analytics with BI, which was very useful, and our next step is to integrate it with the other systems that we have.
I think we currently have 50 licenses. 

How are customer service and support?

Well, we haven't used it much because I have a specialist in Business One on my team, but when we need extra support, they have been very useful.

How was the initial setup?

The setup was a complex project because we hadn't previously worked with this type of tool. The integration of data and learning how it worked was the complex part, but the tool was very useful. We considered the setup to be very fast, but our internal process to use the software took us a little while. Our configuration only took three months, but it took us four more months for the full implementation.

What's my experience with pricing, setup cost, and licensing?

We have an annual cost for licensing and storage in AWS. We just pay the standard fee because we make our own customizations, so we do not use the services of the partner that gives us the storage.

What other advice do I have?

I think the important part is to implement the solution. It's very useful. The processes are already put in place, and you need to make your internal process fit in with the solution's process because it works. Once you have implemented the solution the way that you need it, then you can start making some adjustments, rules, or connections to other systems.

I would rate this solution as a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Mirza Khurram - PeerSpot reviewer
Chief Technology Innovation Officer at Popular Pipes Group
Real User
Top 20
Jul 5, 2024
Provides valuable automation capabilities, but the HR management features need improvement
Pros and Cons
  • "Its real-time data capabilities initially provided critical insights that supported our decision-making. It effectively meets our data security and compliance requirements."
  • "There could be enhancements in plant maintenance, quality assurance, and HR management features."

What is our primary use case?

We use the product for managing our manufacturing and trading operations.

What is most valuable?

The product's automation capabilities have benefited us by providing real-time data and improving decision-making processes.

What needs improvement?

There could be enhancements in plant maintenance, quality assurance, and HR management features.

For how long have I used the solution?

We have been using SAP Business One for about three years.

What do I think about the stability of the solution?

I rate the product stability as a nine out of ten.

What do I think about the scalability of the solution?

We currently have 75 users actively using SAP Business One.

How are customer service and support?

Improved technical support would significantly enhance our ability to address scalability challenges effectively.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We previously utilized a local ERP solution. However, we encountered numerous issues, prompting us to seek a more reliable and comprehensive ERP system like SAP Business One.

How was the initial setup?

We encountered manageable challenges within our team's capabilities during the initial setup. It took approximately a year to deploy it across all 13 companies in our group. 

We have a dedicated team of six members responsible for ongoing maintenance. I rate the process as an eight out of ten.

What about the implementation team?

We took help from a third-party vendor for product implementation.

What was our ROI?

We have achieved significant ROI through improved operational efficiency and enhanced decision-making capabilities.

What's my experience with pricing, setup cost, and licensing?

I rate the product pricing structure at around six out of ten due to currency fluctuations posing challenges.

What other advice do I have?

The product's material requirements planning (MRP) feature has been crucial for our production planning and overall efficiency.

Its real-time data capabilities initially provided critical insights that supported our decision-making. It effectively meets our data security and compliance requirements.

I rate SAP Business One as a seven out of ten. It's a robust solution that could benefit from additional features to enhance its capabilities further.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Madhava Pemmaraju - PeerSpot reviewer
Practice Head at Panfish
Real User
Top 5
Feb 1, 2024
The product is very user-friendly, has an easy-to-use interface, and ROI can be achieved in less time
Pros and Cons
  • "The product is very user-friendly."
  • "Analytics could be much better."

What is our primary use case?

We use the solution for finance, supply chain, and production.

What is most valuable?

The product is very user-friendly. It comes with a package. It provides the basic configuration for all functionalities and decent analytics capability. It has an easy-to-use interface. The basic configuration covers the basics of all modules. The scalability of the tool is helpful. We had to do some customizations, but we did not face any challenges.

The tool's performance is very good since the data volumes are not very large. We're targeting a specific target group. The implementation timelines are very reasonable. The pricing is effective. We were able to achieve the expected outcome for the business much faster. The cloud-native features of AWS have contributed well to the solution's efficiency. The integration is much better. The disaster recovery and data backup features work fine.

What needs improvement?

Analytics could be much better. The solution must provide a lot of options so that the analytics dashboard looks much better. The vendor must bring in more analytics features. Currently, the analytics features are decent but not great. The production modules and HR components must be improved. Production planning and detailed warehouse management features must be improved.

While migrating to AWS, we faced certain issues with the API integration and the configuration of the add-ons. We thought changes wouldn't be required, but some changes were required. We also faced some challenges with the compatibility of the patches. The additional functionalities must be more flexible and scalable.

For how long have I used the solution?

I have been using the solution for two years.

What do I think about the stability of the solution?

The tool’s stability is fine.

What do I think about the scalability of the solution?

The tool is not highly scalable. It has limitations in functionality. It is scalable, but only up to a certain extent.

How was the initial setup?

We implement the tool for customers. It is effective. We can configure the business processes much faster for medium-sized businesses. Switching from Excel-based manual work or legacy systems to SAP was fast, smooth, and easy. The deployment is straightforward. The time required for implementation is reasonable.

What was our ROI?

The ROI cycle is faster than that of other products. We can achieve ROI in less time. It is much faster, decent, and better. We have seen a lot of improvements.

What's my experience with pricing, setup cost, and licensing?

The tool has better pricing models than S/4 HANA. The licensing can be monthly or yearly, depending on customer requirements. We must pay for support additionally.

What other advice do I have?

Overall, I rate the solution an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
CEO at Data Click Solutions
Real User
Aug 6, 2023
A robust system that is easy to upgrade and maintain
Pros and Cons
  • "The maintenance is a significant advantage as it is supported by the international community rather than the local community."
  • "I would like to achieve better integration with AWS so that it becomes more interconnected with the SAP system."

What is our primary use case?

We are a system integration company that specializes in integrating SAP Business One. SAP Business One on AWS is suitable for those who prefer not to host their network infrastructure on-premises. This may be due to limited space or the inability to maintain the network infrastructure effectively. Therefore, migrating to AWS would be a better option for them.

What is most valuable?

The maintenance is a significant advantage as it is supported by the international community rather than the local community. This maintenance support for their system makes upgrades much more convenient than relying on a local vendor. 

What needs improvement?

I haven't yet seen the cost-benefit of being on AWS. I'm not able to compare the monthly costs, so the pricing could be improved.

I would like to achieve better integration with AWS so that it becomes more interconnected with the SAP system. If a company already has an existing HRMS system and another inventory system, integration between one on-premise and the other on AWS might pose difficulties. Integrating one system on the cloud and another on-premise seems challenging, and I can't imagine how it would work seamlessly. Perhaps it could be possible if both systems were migrated to the cloud. For example, if they move the HRMS to the cloud and ensure that the two systems can integrate with each other in the cloud.

I would like to have additional party modules available with SAP Business One. If additional accounts are available, customers can also subscribe to other supplementary products alongside SAP Business One, thus creating a package.

For how long have I used the solution?

I have been using SAP Business One on AWS for two years.

What do I think about the stability of the solution?

I would rate the stability of SAP Business One on AWS as seven out of ten.

What do I think about the scalability of the solution?

I would rate the scalability of SAP Business One on AWS as six out of ten because I am uncertain about how effectively we can copy the database or handle different sizes.

How are customer service and support?

The technical support is good.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We used to utilize Oracle and Sage before transitioning to SAP Business One, which is much more robust. Once SAP Business One is configured, we no longer encounter errors even after a few months, unlike other systems where bugs and discrepancies tend to occur even after configuration. However, with SAP Business One, 99 percent of what we configure is precisely what we get.

How was the initial setup?

The initial setup is straightforward and takes approximately two to three months to complete. The most time-consuming aspect of the deployment is collecting all the business requirements to properly configure some of the existing workflows.

What other advice do I have?

I would rate SAP Business One on AWS nine out of ten.

The on-premises version of SAP Business One requires one engineer and two developers for maintenance.

SAP Business One is a more robust and established solution compared to the others.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
MohammadShafiullah - PeerSpot reviewer
MANAGER - IT SYSTEMS at Fabtech
Real User
Jul 10, 2023
Along with an easy initial setup phase, the solution also provides a set of impressive modules
Pros and Cons
  • "The modules, like the accounting and procurement modules, especially the finance and accounting modules, are quite impressive in the solution."
  • "It would be better if the solution was on a cloud infrastructure."

What is our primary use case?

In our company, we use SAP Business One for our business applications.

What is most valuable?

The modules, like the accounting and procurement modules, especially the finance and accounting modules, are quite impressive in the solution.

What needs improvement?

It would be better if the solution was on a cloud infrastructure. The deployment should be made available in the cloud infrastructure. In short, the tool should be available in the cloud-native.

The solution needs to be more scalable.

For how long have I used the solution?

I have been using SAP Business One on AWS for about seven years. I am a customer of the solution.

What do I think about the stability of the solution?

It is a stable solution. Stability-wise, I rate the solution an eight and a half out of ten.

What do I think about the scalability of the solution?

Close to 60 users are using the solution in my organization.

Scalability-wise, I rate the solution a seven out of ten.

How are customer service and support?

Regarding technical support, some functional-related issues are in the solution we are coordinating with the partner.

How was the initial setup?

The initial setup was easy.

What other advice do I have?

The solution is quite an impressive product for small and mid-size industries. I think this is a perfect solution for those looking for a perfect ERP solution, especially for small and medium-sized industries.

Overall, I rate the solution an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Muhammad Shehzad - PeerSpot reviewer
Senior SAP Consultant at Al Essa Company
Real User
Top 5
Jun 19, 2023
Provides easy navigation to individual transaction levels and good stability
Pros and Cons
  • "The top-level view and easy navigation to individual transaction levels are beautifully done in SAP Business One."
  • "The warehouse management system requires further improvement."

How has it helped my organization?

SAP Business One has modules for different departments like administration, finance, banking, procurement, sales, inventory, production, and services. Each department can directly use SAP Business One, and the financial impact is immediately posted to the finance module. Everything is integrated, and reports are updated with a single click.

What is most valuable?

Firstly, the top-level view and easy navigation to individual transaction levels. It is beautifully done in SAP Business One. Secondly, each and every module is well-integrated and well-connected. And thirdly, the beautiful reconciliation available in SAP is not easily available in other ERPs.

What needs improvement?

The warehouse management system requires further improvement. Right now, there is no built-in application for using barcodes or QR codes by the warehouse or operational teams. Customers often rely on third-party add-ons for such features.

There should be a mobile-based handheld application, especially for the warehouse team or the operational team, to use barcode-based or QR-based scanning.

In additional features, it would be great if the mobile application supported barcode and QR code usage. If this feature is available, it would be very useful.

For how long have I used the solution?

I've been using it for around 11 years. I currently use V10. 

What do I think about the stability of the solution?

I would rate the stability of this solution as nine out of ten.

What do I think about the scalability of the solution?

The scalability of this solution is limited; it is not easy to extend. Therefore, I would rate the scalability of SAP Business One around seven out of ten. We have almost 300 users in our organization using this solution.

Moreover, we are already planning to increase it.

How was the initial setup?

I would rate my experience with the initial setup around seven to ten for the setup, one being difficult and ten being easy. We prefer cloud deployment.

What about the implementation team?

We outsourced it. Usually, one person is sufficient, but we had two people for the deployment.

The deployment process took one week for SAP Business One.

What's my experience with pricing, setup cost, and licensing?

The pricing is more on the expensive side, so I would rate it ten. It is very expensive.

Which other solutions did I evaluate?

We were using Dynamic SSL.

What other advice do I have?

I would definitely recommend SAP Business One as it is a very stable and reliable solution compared to other ERPs. It is one of the best ERP options for small to medium enterprises.

Overall, I would rate SAP Business One nine out of ten.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Marco Höpner - PeerSpot reviewer
Solution Architekt / Cloud Architekt at RealCore
Real User
May 17, 2023
A flexible platform that enables its customer to do faster integrations while needing a low cost for its overall functioning
Pros and Cons
  • "As a business technology platform, it is a flexible platform. It enables the customer to do faster integrations, and the solution's functioning requires low cost."
  • "It is hard for the customers to get the product from the market. Improvement-wise, it can shorten its time to reach the markets."

What is our primary use case?

SAP Business One on AWS is a service solution or software, and we use the solution as a middleware component.

What is most valuable?

As a business technology platform, it is a flexible platform. It enables the customer to do faster integrations, and the solution's functioning requires low cost. It is a different software service product, which enables the customer to deal with the problems and to interact and change technologies fast, which is not complex.

What needs improvement?

It is hard for the customers to get the product from the market. Improvement-wise, it can shorten its time to reach the markets.

For how long have I used the solution?

With SAP, we mostly use the integration suite since we are an integration company. We are using many different products on SAP. So, it depends on why a customer is using the solution. My company does not have or use any SAP products. SAP Business One is not bound to any hyperscalers, in particular. It runs on different hyperscalers, like AWS or Azure.

SAP Business One on AWS is a kind of middleware solution. I am a partner of SAP.


What do I think about the stability of the solution?

It is a stable solution. Stability-wise, I rate the solution a nine out of ten.

What do I think about the scalability of the solution?

It is a scalable solution. Scalability-wise, I rate the solution a ten out of ten.

How are customer service and support?

I did not face any issues, so I did not have any reason to contact technical support.

How was the initial setup?

The solution's initial setup process was easy.

What's my experience with pricing, setup cost, and licensing?

Pricing for me, it's not very interesting. I think it's priced at a normal level.

What other advice do I have?

I would definitely recommend the solution to those planning to use it.

Overall, I rate the solution a nine out of ten.


Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free SAP Business One Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2026
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Buyer's Guide
Download our free SAP Business One Report and get advice and tips from experienced pros sharing their opinions.