I was using this solution for small to medium-sized businesses.
SAP Consultant at a tech services company with 11-50 employees
User-friendly, effective business module, and scales well
Pros and Cons
- "The most valuable feature of SAP Business One is its user-friendly and useful business module."
- "The solution could improve by having better integration with other systems and reporting."
What is our primary use case?
How has it helped my organization?
The solution has helped customers because it is more user-friendly than the SAP ERP.
What is most valuable?
The most valuable feature of SAP Business One is its user-friendly and useful business module.
What needs improvement?
The solution could improve by having better integration with other systems and reporting.
Buyer's Guide
SAP Business One
January 2026
Learn what your peers think about SAP Business One. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,821 professionals have used our research since 2012.
For how long have I used the solution?
I have been using SAP Business One for approximately 10 years.
What do I think about the stability of the solution?
I rate the stability of SAP Business One an eight out of ten.
What do I think about the scalability of the solution?
I rate the scalability of SAP Business One an eight out of ten.
How are customer service and support?
I rate the support of SAP Business One a seven out of ten.
How would you rate customer service and support?
Neutral
How was the initial setup?
The setup of the solution is straightforward.
What about the implementation team?
We used less than 10 people to deploy the solution.
What was our ROI?
I have seen a return on investment using SAP Business One.
What's my experience with pricing, setup cost, and licensing?
I rate the price of SAP Business One a seven out of ten.
What other advice do I have?
I would recommend this solution to others. It is a good solution.
I rate SAP Business One an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Chief Technology Innovation Officer at a tech services company with 11-50 employees
Provides valuable automation capabilities, but the HR management features need improvement
Pros and Cons
- "Its real-time data capabilities initially provided critical insights that supported our decision-making. It effectively meets our data security and compliance requirements."
- "There could be enhancements in plant maintenance, quality assurance, and HR management features."
What is our primary use case?
We use the product for managing our manufacturing and trading operations.
What is most valuable?
The product's automation capabilities have benefited us by providing real-time data and improving decision-making processes.
What needs improvement?
There could be enhancements in plant maintenance, quality assurance, and HR management features.
For how long have I used the solution?
We have been using SAP Business One for about three years.
What do I think about the stability of the solution?
I rate the product stability as a nine out of ten.
What do I think about the scalability of the solution?
We currently have 75 users actively using SAP Business One.
How are customer service and support?
Improved technical support would significantly enhance our ability to address scalability challenges effectively.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
We previously utilized a local ERP solution. However, we encountered numerous issues, prompting us to seek a more reliable and comprehensive ERP system like SAP Business One.
How was the initial setup?
We encountered manageable challenges within our team's capabilities during the initial setup. It took approximately a year to deploy it across all 13 companies in our group.
We have a dedicated team of six members responsible for ongoing maintenance. I rate the process as an eight out of ten.
What about the implementation team?
We took help from a third-party vendor for product implementation.
What was our ROI?
We have achieved significant ROI through improved operational efficiency and enhanced decision-making capabilities.
What's my experience with pricing, setup cost, and licensing?
I rate the product pricing structure at around six out of ten due to currency fluctuations posing challenges.
What other advice do I have?
The product's material requirements planning (MRP) feature has been crucial for our production planning and overall efficiency.
Its real-time data capabilities initially provided critical insights that supported our decision-making. It effectively meets our data security and compliance requirements.
I rate SAP Business One as a seven out of ten. It's a robust solution that could benefit from additional features to enhance its capabilities further.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
SAP Business One
January 2026
Learn what your peers think about SAP Business One. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,821 professionals have used our research since 2012.
Practice Head at a tech services company with 11-50 employees
The product is very user-friendly, has an easy-to-use interface, and ROI can be achieved in less time
Pros and Cons
- "The product is very user-friendly."
- "Analytics could be much better."
What is our primary use case?
We use the solution for finance, supply chain, and production.
What is most valuable?
The product is very user-friendly. It comes with a package. It provides the basic configuration for all functionalities and decent analytics capability. It has an easy-to-use interface. The basic configuration covers the basics of all modules. The scalability of the tool is helpful. We had to do some customizations, but we did not face any challenges.
The tool's performance is very good since the data volumes are not very large. We're targeting a specific target group. The implementation timelines are very reasonable. The pricing is effective. We were able to achieve the expected outcome for the business much faster. The cloud-native features of AWS have contributed well to the solution's efficiency. The integration is much better. The disaster recovery and data backup features work fine.
What needs improvement?
Analytics could be much better. The solution must provide a lot of options so that the analytics dashboard looks much better. The vendor must bring in more analytics features. Currently, the analytics features are decent but not great. The production modules and HR components must be improved. Production planning and detailed warehouse management features must be improved.
While migrating to AWS, we faced certain issues with the API integration and the configuration of the add-ons. We thought changes wouldn't be required, but some changes were required. We also faced some challenges with the compatibility of the patches. The additional functionalities must be more flexible and scalable.
For how long have I used the solution?
I have been using the solution for two years.
What do I think about the stability of the solution?
The tool’s stability is fine.
What do I think about the scalability of the solution?
The tool is not highly scalable. It has limitations in functionality. It is scalable, but only up to a certain extent.
How was the initial setup?
We implement the tool for customers. It is effective. We can configure the business processes much faster for medium-sized businesses. Switching from Excel-based manual work or legacy systems to SAP was fast, smooth, and easy. The deployment is straightforward. The time required for implementation is reasonable.
What was our ROI?
The ROI cycle is faster than that of other products. We can achieve ROI in less time. It is much faster, decent, and better. We have seen a lot of improvements.
What's my experience with pricing, setup cost, and licensing?
The tool has better pricing models than S/4 HANA. The licensing can be monthly or yearly, depending on customer requirements. We must pay for support additionally.
What other advice do I have?
Overall, I rate the solution an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
A robust system that is easy to upgrade and maintain
Pros and Cons
- "The maintenance is a significant advantage as it is supported by the international community rather than the local community."
- "I would like to achieve better integration with AWS so that it becomes more interconnected with the SAP system."
What is our primary use case?
We are a system integration company that specializes in integrating SAP Business One. SAP Business One on AWS is suitable for those who prefer not to host their network infrastructure on-premises. This may be due to limited space or the inability to maintain the network infrastructure effectively. Therefore, migrating to AWS would be a better option for them.
What is most valuable?
The maintenance is a significant advantage as it is supported by the international community rather than the local community. This maintenance support for their system makes upgrades much more convenient than relying on a local vendor.
What needs improvement?
I haven't yet seen the cost-benefit of being on AWS. I'm not able to compare the monthly costs, so the pricing could be improved.
I would like to achieve better integration with AWS so that it becomes more interconnected with the SAP system. If a company already has an existing HRMS system and another inventory system, integration between one on-premise and the other on AWS might pose difficulties. Integrating one system on the cloud and another on-premise seems challenging, and I can't imagine how it would work seamlessly. Perhaps it could be possible if both systems were migrated to the cloud. For example, if they move the HRMS to the cloud and ensure that the two systems can integrate with each other in the cloud.
I would like to have additional party modules available with SAP Business One. If additional accounts are available, customers can also subscribe to other supplementary products alongside SAP Business One, thus creating a package.
For how long have I used the solution?
I have been using SAP Business One on AWS for two years.
What do I think about the stability of the solution?
I would rate the stability of SAP Business One on AWS as seven out of ten.
What do I think about the scalability of the solution?
I would rate the scalability of SAP Business One on AWS as six out of ten because I am uncertain about how effectively we can copy the database or handle different sizes.
How are customer service and support?
The technical support is good.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We used to utilize Oracle and Sage before transitioning to SAP Business One, which is much more robust. Once SAP Business One is configured, we no longer encounter errors even after a few months, unlike other systems where bugs and discrepancies tend to occur even after configuration. However, with SAP Business One, 99 percent of what we configure is precisely what we get.
How was the initial setup?
The initial setup is straightforward and takes approximately two to three months to complete. The most time-consuming aspect of the deployment is collecting all the business requirements to properly configure some of the existing workflows.
What other advice do I have?
I would rate SAP Business One on AWS nine out of ten.
The on-premises version of SAP Business One requires one engineer and two developers for maintenance.
SAP Business One is a more robust and established solution compared to the others.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer.
MANAGER - IT SYSTEMS at a financial services firm with 501-1,000 employees
Along with an easy initial setup phase, the solution also provides a set of impressive modules
Pros and Cons
- "The modules, like the accounting and procurement modules, especially the finance and accounting modules, are quite impressive in the solution."
- "It would be better if the solution was on a cloud infrastructure."
What is our primary use case?
In our company, we use SAP Business One for our business applications.
What is most valuable?
The modules, like the accounting and procurement modules, especially the finance and accounting modules, are quite impressive in the solution.
What needs improvement?
It would be better if the solution was on a cloud infrastructure. The deployment should be made available in the cloud infrastructure. In short, the tool should be available in the cloud-native.
The solution needs to be more scalable.
For how long have I used the solution?
I have been using SAP Business One on AWS for about seven years. I am a customer of the solution.
What do I think about the stability of the solution?
It is a stable solution. Stability-wise, I rate the solution an eight and a half out of ten.
What do I think about the scalability of the solution?
Close to 60 users are using the solution in my organization.
Scalability-wise, I rate the solution a seven out of ten.
How are customer service and support?
Regarding technical support, some functional-related issues are in the solution we are coordinating with the partner.
How was the initial setup?
The initial setup was easy.
What other advice do I have?
The solution is quite an impressive product for small and mid-size industries. I think this is a perfect solution for those looking for a perfect ERP solution, especially for small and medium-sized industries.
Overall, I rate the solution an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Assistant Vice President at a tech services company with 1,001-5,000 employees
It's one of the best solutions for automotive use cases
Pros and Cons
- "The most valuable feature of Business One depends on the industry. Generally speaking, Business One works best in automotive industry use cases."
- "Business One's production module has room for improvement."
What is our primary use case?
We are a consultancy with more than 500 customers worldwide in Pakistan, the UK, the United States, and the Middle East. Our customers are in various industries, including pharmaceuticals and manufacturing.
What is most valuable?
The most valuable feature of Business One depends on the industry. Generally speaking, Business One works best in automotive industry use cases.
What needs improvement?
Business One's production module has room for improvement.
For how long have I used the solution?
We have used SAP Business One for 17 years.
What do I think about the stability of the solution?
I rate SAP Business One eight out of 10 for stability.
What do I think about the scalability of the solution?
I rate SAP Business One 10 out of 10 for scalability.
How are customer service and support?
I've contacted SAP support many times, and they've been very helpful.
How was the initial setup?
The complexity of the deployment and the time needed depends on the project's scope. You can complete the deployment in two weeks to a month if you are doing a standard implementation without much customization. We handle the implementation for the customer, and we have teams in various cities who specialize in different industries.
What other advice do I have?
I rate SAP Business One eight out of 10. I recommend it.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Vice President at a venture capital & private equity firm with 201-500 employees
Good ERP software for overall company management
Pros and Cons
- "SAP Business One consolidates various functions, including production, sales, inventory, and purchase management."
- "There are issues with inventory management and quality management."
How has it helped my organization?
Our organization has been using SAP Business One as an ERP software for overall company management, which includes production, sales, inventory management, and purchase management.
What needs improvement?
We have continued to use SAP Business ONE due to its add-ons and customization options, but there are still some areas that could use improvement. Otherwise, there are issues with inventory management and quality management, as well as the software not providing detailed information for production.
We managed to continue using SAP Business One with the help of add-ons.
For how long have I used the solution?
I have been using SAP Business One for the past eleven years. The current version we are using is 9.2.
What do I think about the scalability of the solution?
The solution is scalable. I would rate it a seven out of ten.
How are customer service and support?
I would give technical support a six out of ten. There is room for improvement, particularly in areas such as quality management, production operations, and store inventory management. We faced some constraints but managed to overcome them by using add-ons.
How would you rate customer service and support?
Neutral
How was the initial setup?
We deployed the solution on the premises, on our own servers. The whole process took almost a year.
What's my experience with pricing, setup cost, and licensing?
I would rate the cost of licensing SAP Business One a six out of ten, with one being low-priced and ten being very expensive.
What other advice do I have?
Overall, I would rate it an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
ERP Head at a manufacturing company with 1,001-5,000 employees
Useful for business management, simple setup, and beneficial for small and medium companies
Pros and Cons
- "The most valuable feature of SAP Business One is the ability to manage your entire business with one software package."
- "The solution could improve by having some added authentication, such as SAP CC or SAP S4HANA."
What is our primary use case?
We are using SAP Business One for all finance modules, production, and logistics.
What is most valuable?
The most valuable feature of SAP Business One is the ability to manage your entire business with one software package.
What needs improvement?
The solution could improve by having some added authentication, such as SAP CC or SAP S4HANA.
For how long have I used the solution?
I have been using SAP Business One for approximately eight years.
What do I think about the stability of the solution?
I have not had issues with the stability of SAP Business One.
What do I think about the scalability of the solution?
SAP Business One is useful for small and medium-sized companies.
We have approximately 65 people using the solution in my organization.
I rate the scalability of SAP Business One an eight out of ten.
How are customer service and support?
The support from SAP is good and there is useful online documentation if we have issues.
We are a growing business and we might switch solutions because this solution is best suited for small to medium-sized companies.
I rate the support from SAP Business One a nine out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup of SAP Business One is easy. The implementation process did not take long. We have two servers, one for testing and the other for production. We have GIT services for deploying SAP Business One.
What about the implementation team?
We used approximately use two people for the deployment of the solution.
What was our ROI?
The ROI is good for SAP Business One. We have received cost and time savings. We require fewer resources by using the solution.
What's my experience with pricing, setup cost, and licensing?
The price of SAP Business One is expensive and there is only a standard license.
What other advice do I have?
The vendor maintains the server we use for SAP Business One.
I rate SAP Business One an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Download our free SAP Business One Report and get advice and tips from experienced pros
sharing their opinions.
Updated: January 2026
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