Try our new research platform with insights from 80,000+ expert users
Sumit P - PeerSpot reviewer
Business Development Executive at Dev Information Tech Pvt Ltd
MSP
Nov 2, 2023
A tool to manage business-related activities online with an easy initial setup phase
Pros and Cons
  • "The initial setup of the product seems to be good."
  • "There is a need to make multiple changes in the code to make a few changes in any module of the product."

What is our primary use case?

SAP Business One is a tool that helps me manage my business online.

What is most valuable?

The valuable feature of SAP Business One is that it provides more visibility when a person uses it on AWS over an on-premises version.

What needs improvement?

There are certain areas of concern in SAP Business One, and I feel that to address them, I need to prepare a document. In SAP Business One, there are many things that we need to code for certain custom things in the product, which is very prevalent when it comes to the product's QM module. There is a need to make multiple changes in the code to make a few changes in any module of the product. The aforementioned aspects of the solution can be considered for improvement.

For how long have I used the solution?

I have been using SAP Business One on AWS for six months. I am an end-user of the product.

Buyer's Guide
SAP Business One
March 2026
Learn what your peers think about SAP Business One. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
885,286 professionals have used our research since 2012.

What do I think about the scalability of the solution?

Around six people use the product in my company.

How was the initial setup?

The initial setup of the product seems to be good.

The solution is deployed on the cloud services offered by AWS.

What's my experience with pricing, setup cost, and licensing?

Though I cannot specifically state whether SAP Business One on AWS is a cheap or expensive product, I can surely say that it is a manageable tool from a cost perspective.

Which other solutions did I evaluate?

My company chose SAP Business One on AWS after I went through the many available options in the market, like Microsoft Dynamics. During my evaluations, I found SAP Business One on AWS to be a more valuable product than Microsoft Dynamics.

What other advice do I have?

I rate the overall product around an eight to eight and a half out of ten.

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Joseph Daniel - PeerSpot reviewer
Head Of Information Technology at Shachihata India pvt ltd
Real User
Top 20
Oct 24, 2023
Scalable and flexible platform with significant challenges related to complexity, cost management, and the need for skilled personnel
Pros and Cons
  • "It is well-established and caters to our user base efficiently."
  • "It would be beneficial to have access to real-time data from our machines."

What is our primary use case?

We use it as a software suite encompassing various modules such as sales, inventory, and purchase, and it serves a small to medium-sized enterprise with fewer than five hundred employees. We are currently looking to upgrade to SAP Business One for SAP HANA for enhanced processing and productivity.

What is most valuable?

It is well-established and caters to our user base efficiently.

What needs improvement?

There are a couple of significant challenges we're currently facing. First, our production team can't make use of the production planning features, as they require a Professional license and we only have access to the Logistics license, which is limiting our capabilities. The majority of the reports we generate are intended for managerial purposes. While most reports are straightforward to comprehend, there are a few exceptions that can be quite complex. It would be beneficial to have access to real-time data from our machines. This is crucial for monitoring all activities within our manufacturing processes, from software operations to the machinery used.

For how long have I used the solution?

I have been working with for four years.

What do I think about the stability of the solution?

Our current setup isn't as stable as we would like it to be and this instability largely stems from the extensive implementation and customization work we've undertaken. The system lacks user-friendliness, and we encounter difficulties when transitioning from one vendor to another, particularly with report conversions. We often find ourselves reliant on the existing vendor for assistance in resolving these issues. I would rate it six out of ten.

What do I think about the scalability of the solution?

I would rate its scalability capabilities eight out of ten.

How are customer service and support?

The technical support we receive from the vendor has its limitations and is primarily oriented towards on-demand assistance rather than being part of a direct payment structure. When we require technical support, it's often during critical operations, especially when dealing with tools like Crystal Reports, and we often find ourselves providing a significant portion of our technical support internally, which isn't always ideal, especially given the complexity of SAP Business One.

Which solution did I use previously and why did I switch?

I use Ramco Systems On Demand ERP system. Five years ago, I was working with MongoDB, which integrated with an ERP system that was Windows-based.

How was the initial setup?

The initial implementation was a collaborative effort, but as time passed, our team, including individuals like me, has become increasingly self-reliant in terms of generating reports and handling technical aspects.

What other advice do I have?

Overall, I would rate it seven out of ten.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
SAP Business One
March 2026
Learn what your peers think about SAP Business One. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
885,286 professionals have used our research since 2012.
Atta Atta - PeerSpot reviewer
Senior Production Planner at EGIC
Real User
Sep 15, 2023
Provides good stability, but its UI features need improvement
Pros and Cons
  • "The product makes it easier to overview the ERP system and manufacturing processes through different modules."
  • "The AI tools, programming languages, and dashboard customization should be easier."

What is most valuable?

The product makes it easier to overview the ERP system and manufacturing processes through different modules.

What needs improvement?

The product's UI could be better. The AI tools, programming languages, and dashboard customization should be easier.

For how long have I used the solution?

I have been using SAP Business One on AWS for almost a year.

What do I think about the stability of the solution?

The product has good stability.

What do I think about the scalability of the solution?

We have 100 SAP Business One on AWS users in our organization. The scalability depends on the number of user licenses. Adding new users is costly.

How was the initial setup?

The initial setup is straightforward. However, it takes a lot of time to deploy.

What about the implementation team?

We implemented the product in-house.

What's my experience with pricing, setup cost, and licensing?

The product's license is expensive. It could be cheaper.

Which other solutions did I evaluate?

I have evaluated Oracle and Microsoft Dynamics 365.

What other advice do I have?

I recommend SAP Business One on AWS to others and rate it a seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Group financial manager at Vusela Risk Services
Real User
May 26, 2023
A reliable and accurate solution that needs some improvement in its reporting capabilities
Pros and Cons
  • "It is very flexible...It is a stable solution."
  • "The reporting can be improved. Also, it is an expensive solution, and you need consultants for new interfaces as it's very rigid otherwise."

What is our primary use case?

It is a stable accounting system used for basic accounting like accounts payable and accounts receivables. It is very flexible. But the flexibility depends on the setup. One has to rely on a good ERP tool for certain specifications and requirements.


What is most valuable?

Consistency is the most valuable feature as it is a very rule-based application, so if you stick to the information, it is very reliable and accurate. The accounting packages are user-friendly.

What needs improvement?

The reporting can be improved. Also, it is an expensive solution, and you need consultants for new interfaces as it's very rigid otherwise. One can train themselves to do the basics, but when you have a system, you are bound to go for a new interface. The openness for the APIs is very weak. Creating interfaces afterward also becomes very expensive.


For how long have I used the solution?

I have been using SAP Business One on AWS for two years.


What do I think about the stability of the solution?

It is a stable solution.

What do I think about the scalability of the solution?

It is a scalable solution depending on how the setup was done. We did not face any scalability issues with volumes. Around twenty users are using the solution.


How are customer service and support?

The technical support team is good. Also, it depends on who is providing you with the support.

How was the initial setup?

The initial setup is not very difficult, but one needs to have the data and know their requirements before setup, as once it is set up, then one has to continue with that. So the better you know the data and know your specific needs, the better. I was not there during the deployment, but They went live on the first of March but were only actively processing only from the first of May. So the first two months were just so generalized from the previous application.


What's my experience with pricing, setup cost, and licensing?

There is an annual licensing fee, and it changes once you add or remove users. The solution is on the upper-end side and expensive.


What other advice do I have?

One needs to understand their company and their requirements before choosing the solution. They should be clear as to why they are migrating from their current solution. The needs are accommodated from the gate code as subsequent adjustments. It is not always very difficult, but it is easy either at times. But depending on how your needs change, you might actually do a reinstallation.

I rate the overall solution a seven out of ten.


Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Marco Höpner - PeerSpot reviewer
Solution Architekt / Cloud Architekt at RealCore
Real User
May 17, 2023
A flexible platform that enables its customer to do faster integrations while needing a low cost for its overall functioning
Pros and Cons
  • "As a business technology platform, it is a flexible platform. It enables the customer to do faster integrations, and the solution's functioning requires low cost."
  • "It is hard for the customers to get the product from the market. Improvement-wise, it can shorten its time to reach the markets."

What is our primary use case?

SAP Business One on AWS is a service solution or software, and we use the solution as a middleware component.

What is most valuable?

As a business technology platform, it is a flexible platform. It enables the customer to do faster integrations, and the solution's functioning requires low cost. It is a different software service product, which enables the customer to deal with the problems and to interact and change technologies fast, which is not complex.

What needs improvement?

It is hard for the customers to get the product from the market. Improvement-wise, it can shorten its time to reach the markets.

For how long have I used the solution?

With SAP, we mostly use the integration suite since we are an integration company. We are using many different products on SAP. So, it depends on why a customer is using the solution. My company does not have or use any SAP products. SAP Business One is not bound to any hyperscalers, in particular. It runs on different hyperscalers, like AWS or Azure.

SAP Business One on AWS is a kind of middleware solution. I am a partner of SAP.


What do I think about the stability of the solution?

It is a stable solution. Stability-wise, I rate the solution a nine out of ten.

What do I think about the scalability of the solution?

It is a scalable solution. Scalability-wise, I rate the solution a ten out of ten.

How are customer service and support?

I did not face any issues, so I did not have any reason to contact technical support.

How was the initial setup?

The solution's initial setup process was easy.

What's my experience with pricing, setup cost, and licensing?

Pricing for me, it's not very interesting. I think it's priced at a normal level.

What other advice do I have?

I would definitely recommend the solution to those planning to use it.

Overall, I rate the solution a nine out of ten.


Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
PradeepKumar22 - PeerSpot reviewer
Data Governance Lead at Centrient
Real User
May 8, 2023
Reliable with good automation capabilities but needs more integrations
Pros and Cons
  • "The solution is stable."
  • "I'd like to see the solution become more user-friendly."

What is our primary use case?

We use the solution for daily data transactions and market data.

What is most valuable?

The automation on offer is very good.

The solution is stable.

The pricing isn't too bad.

What needs improvement?

I'd like to see the solution become more user-friendly.

It could use more integration capabilities. 

The initial setup can be a bit difficult. 

It scales only minimally.

For how long have I used the solution?

I've used the solution for about ten years. I've used it for a while at this point. 

What do I think about the stability of the solution?

The solution is stable and reliable. There are no bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

The solution only scales a little. 

We have about 30 users on the solution currently.

At this point, we do not have plans to increase usage.

How was the initial setup?

The initial setup is a bit complex. It is not extremely straightforward. It took us about a day or two to deploy the solution. 

I'm not that technical and therefore don't have many details about the general setup.

What about the implementation team?

We had some outside assistance to help us with the initial setup. 

What's my experience with pricing, setup cost, and licensing?

It is my understanding that we pay for a perpetual license. You just pay for it once and then handle maintenance. It is not too expensive.

Which other solutions did I evaluate?

We have been looking into other options as well. 

What other advice do I have?

I am using an older version. It may be version four or six. 

I'd rate the solution seven out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Candy Nanalig - PeerSpot reviewer
Executive Assistant at Nestlé
Real User
Mar 14, 2023
Good for end-to-end functionality
Pros and Cons
  • "I had been using it for the end-to-end functionality."
  • "There is room for improvement in stability."

What is our primary use case?

I had been using it for the end-to-end functionality. I had used it for finance, HR, and everything.

What needs improvement?

There is room for improvement in stability.

For how long have I used the solution?

I had been working with SAP for ten years.

What do I think about the stability of the solution?

I would rate the stability an eight out of ten. There is room for improvement in stability.

What do I think about the scalability of the solution?

I would rate the scalability an eight out of ten. There are more than 1000 people working with this solution in our company.

How was the initial setup?

The initial setup is easy.

What other advice do I have?

Overall, I would rate it an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
LilianGarcia - PeerSpot reviewer
Director of Strategic Projects at Integra
Real User
Aug 25, 2022
Valuable project features that include adding new fields and rules to customize the solution to our business
Pros and Cons
  • "The way we can make changes in new fields, or make new rules with our IT department, has been very useful."
  • "The accounting and project features are valuable; it's very useful for us to manage the project with their budget and use the inventory features."
  • "The solution has a feature that shows you the purchase order that you put on a project and requires you to approve it to be applied to the project, but it doesn't let you move the purchase order to another project. That would be a great feature to have, because if you don't approve it, you have to delete everything and make it again."
  • "The solution has a feature that shows you the purchase order that you put on a project and requires you to approve it to be applied to the project, but it doesn't let you move the purchase order to another project."

What is our primary use case?

I use SAP Business One to manage my finances, warehouse inventory, and project revenue.

What is most valuable?

The accounting and project features are valuable. It's very useful for us to manage the project with their budget and use the inventory features. The way we can make changes in new fields, or make new rules with our IT department, has also been very useful.

What needs improvement?

Well, we have made some improvements like making new rules or new fields that we need for our business process. Overall, though, the processes that already exist in the tool have been very useful for us and we have been using them the way that they are and just making little customizations for our company.

Adding an HR feature would be great. SAP has another model that is only HR, but it works separately more for big companies instead of ones like ours that use Business One. If we could have something to manage HR stock, that would be great. I would also be interested in a model that would manage travel expenses.

The solution has a feature that shows you the purchase order that you put on a project and requires you to approve it to be applied to the project, but it doesn't let you move the purchase order to another project. That would be a great feature to have, because if you don't approve it, you have to delete everything and make it again, instead of just moving that purchase order to a different project. That would be really useful for us, because our company works by project, so if a purchase order is on an incorrect project, we have to delete everything and then start the process again with the new project.

For how long have I used the solution?

My company has been using this solution since 2019, so about three years now.

What do I think about the stability of the solution?

The solution wasn't so stable and had some problems with speed when we used it through another cloud provider, but now that we are on AWS, it has been stable and we haven't had any problems with it.

What do I think about the scalability of the solution?

We haven't started scaling this solution yet. We are hoping to start projects with it next year, because our next step is to connect SAP with our CRM and other tools. We already got information for business analytics with BI, which was very useful, and our next step is to integrate it with the other systems that we have.
I think we currently have 50 licenses. 

How are customer service and support?

Well, we haven't used it much because I have a specialist in Business One on my team, but when we need extra support, they have been very useful.

How was the initial setup?

The setup was a complex project because we hadn't previously worked with this type of tool. The integration of data and learning how it worked was the complex part, but the tool was very useful. We considered the setup to be very fast, but our internal process to use the software took us a little while. Our configuration only took three months, but it took us four more months for the full implementation.

What's my experience with pricing, setup cost, and licensing?

We have an annual cost for licensing and storage in AWS. We just pay the standard fee because we make our own customizations, so we do not use the services of the partner that gives us the storage.

What other advice do I have?

I think the important part is to implement the solution. It's very useful. The processes are already put in place, and you need to make your internal process fit in with the solution's process because it works. Once you have implemented the solution the way that you need it, then you can start making some adjustments, rules, or connections to other systems.

I would rate this solution as a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free SAP Business One Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2026
Product Categories
ERP Cloud ERP
Buyer's Guide
Download our free SAP Business One Report and get advice and tips from experienced pros sharing their opinions.