SAP Business One Reviews

We have different customers in multiple industries, such as pharmaceutical manufacturing testing. They use the solution for their entire operation for many functions, such as marketing, purchases, production, and finances. The solution has 16 different implementation verticles.

This solution can be deployed on the cloud or on-premise. The solution can be used with many cloud vendors, such as Alibaba, Microsoft Azure, and Amazon AWS.

The most valuable features of SAP Business One are user-friendliness, ease of use, visibility, and flexibility. Customizing the solution is simple.

The production scheduling, manufacturing, and planning could improve in SAP Business One. Additionally, the projection management module could improve. These functionalities are important in the construction industry we are working in at the moment.

I have been using SAP Business One for approximately 15 years.

The solution is highly stable.

I rate the stability of SAP Business One a nine out of ten.

We have approximately 200 customers using this solution. Our customers have users using this solution ranging from five to a hundred.

The solution is scalable.

I rate the scalability of SAP Business One a seven out of ten.

Most of our issues are resolved at our partner support level, there are very few issues that we need to contact the vendor about.

I rate the support of SAP Business One an eight out of ten.

The initial setup of SAP Business One is simple.

Once we have signed a contract with the customer for SAP Business One, we mobilize the team and follow the SAP ESET methodology. The team begins by collecting requirements through multiple sessions. Two documents are then prepared, one technical and one functional, followed by the compute configuration step. Once the configuration is complete, training is provided. We then prepare the checklist, followed by the reports, before finally activating the system. This process follows a five-phase approach, known as the five-phase methodology.

The time it takes to implement the solution large caries on the environment, such as size. In some complex environments, the process can take six months.

I rate the initial setup of SAP Business One an eight out of ten.

The price of SAP Business One is high for smaller businesses to afford. The currency plays a large part in the fluctuation of the solution's price when we convert the USD to our local currency. $1,400 is for a limited license and $3,700 is for a professional license.

The prices of the licenses are different depending on the model you choose, such as a limited-use license. 

I rate the price of SAP Business One a seven out of ten.

I would recommend this solution to others, it has good features, many modules, and is user-friendly.

I rate SAP Business One an eight out of ten.

The solution is mainly used by customers in the manufacturing industry, particularly in areas where there is no need for extensive maintenance and quality control modules. Maintenance and quality control modules are not a part of the core SAP Business One. In short, we serve those businesses that are involved in core manufacturing and have a supply chain but don't need quality control and maintenance. The modules that come with SAP Business One are typically used for procurement, sales, or finance, and we, as implementers, are involved in the implementation phase.

The graphical view of connections between different transactions is a valuable feature of the solution.

In SAP Business One, customization can be made easier. Even though UDF is available in the solution, form creation and all such related activities should be made easier.

In the solution's future releases, I would like to see quality control and plant maintenance modules.

My company is a service provider and acts as implementers for SAP, including SAP Business One. So, we implement SAP ERP, and we have been involved in the implementation work for SAP since 2014. As time progresses, new modules or versions get introduced in the solution, and we take up the implementation process for them.

It is a stable solution. Stability-wise, I rate the solution an eight out of ten.

It is a scalable solution. Scalability-wise, I rate the solution a nine out of ten. Around 100 users in my organization use the solution.

I rate the technical support a seven out of ten.

Neutral

On a scale of one to ten, where one is difficult, and ten is easy, I rate the initial setup process a seven.

I rate it a seven because they recently came up with the browser access, while many other solutions were already on the browser access for a long time.

Some clients prefer the solution to be deployed on the cloud, while some prefer it to be deployed on-premises. Also, the deployment process takes place in less than a day.

I rate the solution's pricing a six or seven out of ten since it is expensive.

I would tell those planning to use the solution that though it is a good solution, it might not be a complete solution since there are some missing features in it. Overall, I rate the solution an eight out of ten.

We are using it for accounts and finance and also for maintaining third-party transactions and non-CRM transactions.

As we have customized the SAP Business One as per our business requirements, we have found that some of the features that we need are not available in the version of SAP Business One that we are currently using. So we have been advised to move to a higher version that can provide us with all the features that we need. So, I would say that there is definitely room for improvement in SAP Business One in terms of providing more features and functionalities that can cater to the specific needs of businesses like ours.

For additional functionality, my suggestion would be to improve the speed of report generation. The reading and retrieving of data are slow in the system, particularly when generating reports. It takes a huge time to fetch the reports. Another area for improvement is the setup and customization process for SAP Business One.

I have been using SAP Business One for four years.

The stability of the solution is great. I would give it an eight out of ten.

I would rate the scalability a seven out of ten because it is somewhat complex. Our company has seventeen limited and five pro licenses; I’m the only person maintaining the solution. The call team is available, but I’m handling all the IT-related technical parts.

I have not directly interacted with SAP, but our service partner (SAP partner) has been supporting us. However, I’m not happy with the current service partner. Recently, they sent a mail saying that henceforth, we are not going to support SAP Business One. I am looking for a new one as the current service partner has stopped supporting SAP Business One and is now focusing on other business intelligence products. I’m actively working on finding a new partner.

The initial setup is simple if no customization is required, but if customization is needed, it can be quite complicated and time-consuming. Our own customization and implementation project took almost two years for a six-month project. The project is 91% complete, but there are still some hiccups, particularly with the management reports, which represent about 5% of the remaining work. It took a lot of time to test and implement.

An in-house team deployed the solution.

SAP has a high cost of licensing. It is high compared to other licensing options.

Overall, I would rate the product a seven out of ten.

We are using SAP Business One for all finance modules, production, and logistics.

The most valuable feature of SAP Business One is the ability to manage your entire business with one software package.

The solution could improve by having some added authentication, such as SAP CC or SAP S4HANA.

I have been using SAP Business One for approximately eight years.

I have not had issues with the stability of SAP Business One.

SAP Business One is useful for small and medium-sized companies.

We have approximately 65 people using the solution in my organization.

I rate the scalability of SAP Business One an eight out of ten.

The support from SAP is good and there is useful online documentation if we have issues.

We are a growing business and we might switch solutions because this solution is best suited for small to medium-sized companies. 

I rate the support from SAP Business One a nine out of ten.

Positive

The initial setup of SAP Business One is easy. The implementation process did not take long. We have two servers, one for testing and the other for production. We have GIT services for deploying SAP Business One.

We used approximately use two people for the deployment of the solution.

The ROI is good for SAP Business One. We have received cost and time savings. We require fewer resources by using the solution.

The price of SAP Business One is expensive and there is only a standard license.

The vendor maintains the server we use for SAP Business One.

I rate SAP Business One an eight out of ten.

SAP Business One is for small to medium enterprises that like to save time regarding bookkeeping, inventory, purchasing, sales, manufacturing, and project management.

What's most helpful to customers who use SAP Business One is that the solution is fully integrated and easy to use. It's very easy to digest and has many features for small to medium companies.

I also found the built-in KPIs in SAP Business One valuable. You can do business analysis on the solution without integrating it with third-party solutions.

I also like that if you want to add advanced project management or manufacturing or other niches, you can also find many solutions you can integrate with SAP Business One.

SAP Business One could be improved if SAP creates one platform to integrate different solutions, particularly having a multi-company concept rather than having different databases. The solution could be similar to SAP S/4 Hana and the SAP Business ByDesign concept.

I've been working with SAP Business One for thirteen years now.

SAP Business One has been very stable in its twenty-five years in the market. It's the largest of any international ERP solution, with around seventy-five thousand customers all over the globe and about three million users.

Its stability is five out of five for me.

Regarding scalability, SAP Business One is easy to scale. Adding a new solution or business or customizing the solution to fit a specific company is easy. SAP Business One is very scalable, so it's a five out of five.

As a partner, my company provides customer service 24/7 all over the globe. My company has support in eighty-eight countries, and the support my company offers is a five out of five, but for other partners, it's a three or a four.

The number of technical support staff my company assigns to each customer depends on the company size. For example, one support was given to a specific company, but it was too much of a headache for just one staff member.

The initial setup for SAP Business One is straightforward. It's the easiest solution to set up, so it's a five out of five for me.

The deployment strategy I used for SAP Business One is called the ASAP methodology from SAP, or the accelerated implementation methodology. It starts with blueprinting, then realization, and then fine-tuning or the go live. After going live, that's when support happens.

The deployment usually takes three to six months.

You can get ROI from SAP Business One in four to six months. In terms of ROI, it's a five out of five because it's a solution that gets ROI the fastest.

The licensing cost for SAP Business One is affordable, and I'd rate it as four out of five. The license covers the software, the configuration, and the services, but if you want technical support, you'd need to pay for that separately.

My company gives free support to customers who pay the annual maintenance contract.

My company is a service provider for SAP.

I recently provided SAP Business One to customers. I've always offered the latest version of the solution to my customers.

SAP Business One is hosted on the cloud, on-premises, and by subscription. It has multiple options for deployment.

Outside of the MENA region, the solution is on the SAP cloud, but within the MENA region, there's no data center for SAP for the cloud version, so SAP Business One is hosted on a partner-managed cloud.

One consultant can deploy SAP Business One from end to end, with assistance from multiple teams from multiple stakeholders from the customer side.

The number of users of SAP Business One varies. Some companies have three thousand users, while some have five users. It's based on the company size and business processes rather than the company's revenue.

The solution is suitable for small, medium, and large enterprises, depending on the business process.

My rating for SAP Business One is nine out of ten.

Choosing a solution for whatever purpose, for example, adjusting the procurement cycle, looking into the costing for your manufacturing company, or integrating invoices, requires a reliable solution, one that you can implement quickly and securely, and that could be SAP Business One.

We are very satisfied with SAP Business One application. It is deployed on-premises. We reviewed the cost of cloud, and it is very expensive. We have about 200 users on-premises and plan to remain on-premises.

The sales and wholesale distribution are great.

We don't have the functionality of the supply chain and mobile applications and use third-party applications for this. We sell our products in little stores, and we need a phone to take the requirements of our customers, and the information goes to SAP. We have 15 warehouses to track picking, packing and all the processes in sales and the supply chain. So it is also essential to have good business intelligence.

Our problem is that we have five or six companies using SAP Business One, and when we need to have a disaster recovery plan, we need to execute a full backup of all of our companies. We need to have a backup for only one company, which is impossible.

Our technical support is from our partner in Guatemala City, and we don't need to scale the problem to SAP. Our partner has great support, and we are very satisfied with their service.

I rate the solution a nine out of ten. We are concerned with the Web Client because it doesn't have the old features we had on a desktop. In addition, we need more flexibility in the authorization process for purchasing because we don't have all the information we need to approve. We need to navigate different areas for information, and we only need one screen with all the information for the approved process.

Our whole business depends on SAP Business One for many aspects, such as sales, and financials. E\verything is done through the solution.

The most valuable features of SAP Business One are the financials, sales, and production. They are very helpful. Additionally, it is very easy to use and the user interface is stable in the application and on the web.

SAP Business One could improve project management, quality assurance, material management, forecasting, full costing, and quality control. Many modules are missing in this solution.

I have been using SAP Business One for approximately 12 years.

SAP Business One is a highly stable solution.

SAP Business One is scalable.

We have approximately 145 users using this solution at all levels of my company.

I rate the scalability of SAP Business One a four out of five.

The support from SAP Business One is good. However, sometimes they can be slow with their response.

I rate the support from SAP Business One a four out of five.

Positive

The initial setup of SAP Business One was not complex. The migration from our older electric system was straightforward and took three to four months to complete.

We used a local consultant to do the implementation.

There is a license to use this solution and the price is good.

I rate the price of SAP Business One a seven out of ten.

We are planning to migrate to SAP S/4HANA.

We use five people for the maintenance of the solution.

I strongly recommend this solution to others.

I rate SAP Business One a seven out of ten.

I mainly use Business One to manage operations, including finance and sales.

Business One's best feature is transport management and collections.

There are problems with Business One's collection management and reconciliation. It's also quite difficult to automate with external systems, and its reporting could be clearer. In the next release, Business One should include automation for mobile apps.

I've been using Business One for over seven years.

Business One is stable.

Business One is scalable.

SAP's technical support used to be good but has become very unresponsive.

Neutral

I previously used SAP S/4.

The initial setup was a very simple process and took a couple of hours since we were using a client web version.

Business One's prices are really high, with a one-time cost of around one lakh.

I evaluated Tally, a local Indian product, but it lacked data security.

Business One is good for smaller and medium-sized companies that want to handle simple business processes. For those companies, I would rate Business One nine out of ten, but overall I give it four out of ten.

The solution is very useful for manufacturing companies. 

The most important features are the accounting and finance features. Everything leads to finance. 

The initial setup is not too complex.

It's stable.

You can scale the solution well. 

The pricing is good.

We have some problems around here, in Business One. It's hard to have separate models. We have to make multiple forms and have problems doing that. In manufacturing, we do not have things like the actual cost of the fabric, loss of material, the various costs of raw materials, et cetera.

Some features are missing.

We'd like to see the solution support barcode features.

I've used the solution for around five years. 

The product is stable and reliable.

The solution is scalable. 

We have 125 licenses.

There are some problems in technical support in Pakistan.

I have a big license for SAP Business One, one of the 20 licenses. And S4HANA's support in Python is not ideal. Our control team many times has complained due to the slow, slow response for Business One. If you upgrade the hardware, you should get more services.

We want to move to S4HANA as it has a better design.

The product does not require a complex setup.

The pricing is pretty good. We did not find it to be too expensive.

We are consultants and have customers in Pakistan using it. 

I'd rate the solution six out of ten.

We are a beverage manufacturer in the fast-moving consumer goods sector that uses Business One throughout our whole supply chain. We start with forecasting, which is not calibrated well currently, and then we download the sales plan into SAP. Based on the sales plan, we provide plans for production via MRP algorithms. The primary function of Business One is to handle all this data we are getting about purchase orders, raw materials, packaging, etc. We also plan to acquire a production module for MRP II functionality, but we haven't acquired it yet and have not decided on the production model. Right now, upwards of 230 people using it, including salespeople, accountants, warehouse workers, production workers, purchase servers, and people who handle procurement. At the moment, it's all.

For us, the most useful feature of Business One is Material Requirements Planning (MRP). 

First of all, Business One doesn't have a proper master data management function. So, with any implementation, we had to select the work provider and determine who is responsible for which category of data. We also have to set the data format of the master data, especially an SKU, which should be formatted as an SKU. This is a vast amount of work that involves all departments. Second, I would consider the supply chain. Each function is highly dependent on another function. We still have a 1C:Accounting system, but it's not a system at all. With Business One, you have too much spare functionality. It doesn't create value for the business, but it creates a higher workload for employees in terms of payer processes, administration, development, etc. It's not easy. Because of how mature the organization is, there is less readiness for change. I would not consider this satisfactory. 

After working with Business One for a while, we are becoming more effective. However, we still have some issues involving business experts and even having a category of users like business process owners. We use almost all of Business One's functionality except maybe CRM. We don't yet use CRM. Also, we don't use forecasting because forecasting is internal in B1 forecasting. It only has two algorithms, which might not be enough for us. But it would be great to have more advanced forecasting functionality.

I've been using Business One for maybe two years.

The stability of Business One is pretty nice. 

Scalability has been pretty good so far. We haven't had any serious mishaps yet. If you satisfy the hardware requirements, it's completely okay.

I have not had any direct contact with SAP technical support. Our support is provided by the partners. 

We used a partner to set Business One up and we still use one. We are just customers. As far as maintenance goes, we have 10 people maintaining the solution counting only key users. There are about 10 more consultants and developers on top of that. We are still in the implementation phase. 

We bought all licenses for the whole package in the very beginning, and now we're just paying for 404 licensed maintenance. It's a standard fee. Of course, we still pay partners for implementation.

We also considered Microsoft Dynamics 365 as well as 1C, which is a domestic solution. It's an accounting system. 1C is a little bit different. It's a four-on-two for forecasting. The 1C accounting system is widely used in Ukraine and Russia. If you compare Business One to, for example, S/4HANA, the price is much, much better. And the consultants are not so specialized if you compare it with S/4HANA, for example.

So in the case of S/4HANA, you should have a team of maybe at least five or six consultants dedicated to particular modules. In the case of Business One, you only need one or two — perhaps one is enough. It has competence in the whole chain, starting from procurement, production, and sales.

The functionality is much lighter than the big SAP, so you can have just one brain covering the whole process. It's easier to build and implement something as well as to improve it and communicate with different functions.

I rate SAP Business One eight out of 10. If you are considering implementing this solution, I recommend you start with the master data. Pay as much attention as possible to the master data and establish a dedicated function.