SAP Business One Reviews

I was using this solution for small to medium-sized businesses.

The solution has helped customers because it is more user-friendly than the SAP ERP.

The most valuable feature of SAP Business One is its user-friendly and useful business module.

The solution could improve by having better integration with other systems and reporting.

I have been using SAP Business One for approximately 10 years.

I rate the stability of SAP Business One an eight out of ten.

I rate the scalability of SAP Business One an eight out of ten.

I rate the support of SAP Business One a seven out of ten.

Neutral

The setup of the solution is straightforward.

We used less than 10 people to deploy the solution.

I have seen a return on investment using SAP Business One.

I rate the price of SAP Business One a seven out of ten.

I would recommend this solution to others. It is a good solution.

I rate SAP Business One an eight out of ten.

The main use case for SAP Business One is for small and medium-sized enterprises in various industries, such as manufacturing, trading, and services. It can be implemented across various domains.

SAP Business One has valuable and helpful features for standard utilities, such as sales, purchasing, inventory, and finance, including Indian localization. Additionally, it is strong in the area of production. It has enhanced capabilities in advanced production planning, maintenance, and other features as needed through the use of add-ons provided by partners. These add-ons run within the solution and can be provided to customers based on their specific production needs.

The standard SAP Business One is sufficient for the Indian region. There is no need for further enhancement as custom solutions can be designed and developed to meet specific needs. For example, HR and payroll is not a standard feature of the solution, but they can be created as a separate custom solution. However, payroll is not a standard function due to the varying norms and regulations across India's 29 states and union territories. Therefore, a standard payroll solution cannot be provided by SAP to add utility and features. Adding it would lead to different versions of the solution and more complexity in managing them. However, it would be useful to have addons to cover the other states which have different regulations.

I have been using SAP Business One for approximately 12 years.

SAP Business One is highly stable in regions or countries where the taxation norms are simple, such as European and American companies. However, in regions such as India or Asia, where more customizations are required, it may be less stable. In those cases, support would be needed to manage stability.

I rate the stability of SAP Business One an eight out of ten.

The scalability of SAP Business One is great. It is highly scalable and can be designed and developed to add any kind of features and functionalities required. Additionally, it is highly integrable with other third-party applications.

I rate the scalability of SAP Business One a ten out of ten.

The support typically provides query resolution for the customers and customization if it is required.

I rate the support from SAP Business One a nine out of ten.

Positive

The initial setup of SAP Business One is straightforward, but it depends on the specific processes and requirements of the organization. It may need to be configured to fit the organization's needs.

The implementation for a trading company will take a minimum of two and a half months. If it is a manufacturing company, the time can be higher, approximately eight to nine months.

I rate the initial setup of SAP Business One an eight out of ten.

We used three to four technical people for the implementation of the solution.

Utilizing SAP Business One can greatly reduce the people needed for management and time efforts for the organization. Additionally, when it comes to managing inventory, using the solution can lead to a significant ROI by reducing leakage and inefficiencies. We estimate that by using this system, inventory management costs can be reduced by five to eight percent.

I rate the ROI from SAP Business One an eight out of ten.

The price of SAP Business One is not comparable to other solutions. SAP is a well-known brand, and its price is on the higher side. However, if the solution offers the right fit for an organization the price is not a major concern for those who choose to use it.

There are two main types of licenses, one for administrative management and the other for users. Users are the ones who input the transactions. In addition, there are other licenses, such as integration licenses that are provided as needed. However, generally, there are two types of licenses.

SAP Business One does require annual maintenance and support from the partner who implemented the solution after implementation. We provide maintenance to our customers the solution.

A dedicated team is responsible for providing support services for SAP Business One, consisting of approximately 32 individuals. This support is available 24 hours a day, seven days a week as customers are located in various time zones, including India, Asia Pacific, the Middle East, and European countries.

I rate SAP Business One a ten out of ten.

Our primary use case for the solution is as implementers for our customers.

The most valuable feature depends on the requirements.

The solution can be improved by allowing customers to move to the cloud. Additionally, more support can be provided on the web client end.

We have been using the solution for a year and are currently using version 10.

The solution is scalable. There are currently six users utilizing the solution.

The initial setup is not difficult for on-premises but difficult for cloud. Implementation took approximately six months.

I rate the solution a six out of ten. The solution is good but can be improved by providing options for the solution to be moved to cloud.

Both of our customers are retailers - one in the construction sector and other with automotive parts. We have a great number of items and clients in both enterprises. 

We can use the solution to guarantee the enterprise, the technology platform. We've been working with COBOL and SQL for more than 20 years, and we have to migrate to a platform with international knowledge or experience.

We have experience in ERP development and also the technological projection for the short and long term. That's why we chose to work with SAP Business One.

The parametrization and the integration of all the models is great. All the models are integrated well. 

The UX experience is also very good.

It's very powerful and very complete.

The setup is pretty straightforward. 

It's a scalable product.

It is quite stable. 

The solution offers excellent online documentation.

It seems that SAP is always giving you much more tips and upgrades than you are expecting.

Business One has a lot of data in each model, and it should be quite important to make the UX or interface for end users more simple. We can do it with other software and with some user interface that comes with SAP, however, that is perhaps the one meaningful issue to solve. 

When you want to work with data master items, there is no good manner to classify or to group the items. We have to do it with user information. They really need better classification of items. We have a lot of items, and SAP Business One comes only with one parameter to group the items and 64 properties. However, that is not what the system needs at all.

There's not much that needs fixing. It's been a very good experience through the years.

You get support through the vendor, not SAP directly. If your vendor is good, you get good support. If it is not a good vendor, the support is very bad. 

I've used the solution for ten years. I started using it in 2012.

It's stable and reliable. The performance is good. There are no bugs or glitches. 

The solution scales well. 

I am working with 200 end users now, and it seems that the two people we have for support of the ERP is good. 

We have the contact and support of the partner that sold us the SAP application. Therefore, support comes through a third party.

From the vendor, support is very good. In some areas, we must view and understand the topics through information on the web, not directly through them. 

SAP doesn't give us support directly. The support of SAP is with partner intermediation. However, you must study and learn from the web every time. That's key for understanding and giving good support for the software.

We had to change partners to get a better support system in place and now they are good. The documentation, however, is stellar, and I would rate what's online a ten out of ten. 

Neutral

After you know stuff about the software, it's easy. 

YOu only need two or three people to put up the solution. They are specialists. 

I'm a consultant and a user. We consider ourselves a partner. 

It's a very good product. Whoever wants to buy this product, needs to understand how SAP works through a partner or directly. The enterprise must have a technical counterpart with a lot of experience, real experience since the software doesn't work alone. It's very good software, however, if you depend exclusively on the partner, that doesn't work very well.

I'd rate the solution ten out of ten.

This is a complete production. We are manufacturers, especially in the manufacturing demand.

All of the production, finance, purchases, and different modules are being used in SAP Business One.

The most valuable feature of this solution is Financial Management.

The billing functionality and the integration of one department to other departments are areas that need improvement.

The price for AMC should be optional for those who do not use it.

There is no dependency, the integration between the other applications. For example, if I implement any third party, the integration will be a little bit complex.

The scalability of the data load and other aspects will also be complex. 

If you login to SAP S4HANA, it takes you a maximum of 20 seconds and with SAP Business One it will take a least one minute.

Bandwidth needs improvement.

I would like to see production integration included in the next release.

The organization has been using this solution for ten years and I joined approximately two years ago.

This solution is stable. It's perfect. We have not had any issues.

It's a scalable product.

We have contacted technical support and we are satisfied with them.

The initial setup is moderate. I can't say that it is straightforward but it is not complex, and it is not easy.

It's at a moderate level.

In terms of price, it's fair, but the problem is with AMC. We are not using any AMC support but we are still paying it.

I recommend this solution to others who are interested in using it.

I would rate SAP Business One a seven out of ten.

We use the solution for daily data transactions and market data.

The automation on offer is very good.

The solution is stable.

The pricing isn't too bad.

I'd like to see the solution become more user-friendly.

It could use more integration capabilities. 

The initial setup can be a bit difficult. 

It scales only minimally.

I've used the solution for about ten years. I've used it for a while at this point. 

The solution is stable and reliable. There are no bugs or glitches. It doesn't crash or freeze. 

The solution only scales a little. 

We have about 30 users on the solution currently.

At this point, we do not have plans to increase usage.

The initial setup is a bit complex. It is not extremely straightforward. It took us about a day or two to deploy the solution. 

I'm not that technical and therefore don't have many details about the general setup.

We had some outside assistance to help us with the initial setup. 

It is my understanding that we pay for a perpetual license. You just pay for it once and then handle maintenance. It is not too expensive.

We have been looking into other options as well. 

I am using an older version. It may be version four or six. 

I'd rate the solution seven out of ten. 

The most valuable feature of SAP Business One is the dashboards.

The extension of dashboards into mobiles is something which SAP Business One has to improve on.

It's very difficult to talk about improvements in an ERP because every ERP has a focus. For example, if you pick Oracle, it goes well with finance. There is a lot deeper you can get in. However, SAP Business One has made everything more balanced among all the different functionalities of a medium-level company. Starting from CRM, the service module, project management, inventory, and distribution management it has a perfect blend of features. Whereas if you only asked about the functionality, there are hundreds of functionality you can add. There is no end to it.

I have been using SAP Business One for approximately six years.

SAP Business One is stable, it is fantastic.

I have found SAP Business One to be highly scalable.

The service support is fabulous. There are a lot of knowledge bases available, white papers, and technical articles. Everything is available. Additionally, there is training available, SAP is providing a fantastic knowledge base.

I'm working only on two products, SAP Business One and SAP Signavio Process Manager. SAP Signavio Process Manager was a recent acquisition of SAP.

The initial setup is straightforward. However, it is important to know about the business process.

This solution can work with a very small company, but the price may not be the right, it may not be the right fit for them. We can't help with this because we have to really understand the market, the target audience, and we have to position the product accordingly. The price is not a very big concern because if the customer is finding value or the dealer, distributor, or implementation partner can show real value in the solution, then the price will not be a question at all.

People have to really look at the product they are wanting to use. Today with a lot of automation and additional features people jump on the bandwagon and have features they do not need. There is digital transformation, business transformation, digitization, these are many buzz words out there on the market. 

My advice to the clients is to look back to your drawing board to understand your business processes. Once you document them properly, then you can find which transaction can be automated. You then need to look at the right tool that will be the right fit. I would not suggest selecting the prescription model, whether it is Oracle, Microsoft, or SAP they are all good. Everything is good as long as it meets your requirements. No one other than you can define what exactly are your requirements. This is what exactly I'm helping the customers with.

I go into the customer's business or location. I set up the whole expectations as well as the requirements and business processes model using one of the tools, such as Visual Paradigm or Signavio. Then the customer will be able to understand which will be the right fit, whether it's Microsoft, SAP Business One, Oracle, NetSuite. I'm not a prescriptive model person, I'm a consultative selling person. My advice to the people who are looking for an ERP is to please don't look at ERP as a magic wand. It is not going to solve your problems unless you are clear about what your problems are. Automating a wrong process is not going to give you any sort of productivity increase. Automating a wrong process is going to give you more unwanted information.

I rate SAP Business One a nine out of ten.

SAP Business One has been used in my organization to make life easier for us accountants to implement our financial statements, create our AR invoices, and our general ledgers.

SAP Business One has improved the way we work because we used to have to enter manually, such as filling in invoices. Using SAP Business One has made our accountant's work a lot easier. All the accountants worldwide use the SAP software because they can create financial statements with a click of a button. It's amazing.

The most valuable features of SAP Business One are that it has plenty of features and an easy general ledger entry. Additionally, we have an internal team that supports the solution and they provide is good. The solution is easy for us to support.

SAP Business One could improve by automatically inputting exchange rates in the software. We currently have to enter them manually to find the appropriate exchange rates from a website. If it could be done with one click it would be helpful and more straightforward.

We have one person in our IT department that does the maintenance and support of this solution.

I have been using SAP Business One for approximately eight years.

We have SAP Business One on a hybrid server which is very stable and it doesn't lag. We do not have issues with the login, it is fast.

SAP Business One is scalable.

I use the SAP Business One daily. We have over 20 accountants and our reconciliation department is using the solution.

I have not used another solution previously.

The initial setup of SAP Business One was straightforward. The 

I rate the initial setup of SAP Business One a five out of five.

We used a third-party consultant to do the implementation of SAP Business One.

The return on investment from SAP Business One is great.

I rate the return of investment from SAP Business One a five out of five.

The price of SAP Business One is not expensive for the features and the benefits it provides.

I have not found there to be any additional fees other than the standard license.

I rate the price of SAP Business One a five out of five.

I did not evaluate any other solutions because SAP Business One is the best.

My advice to others is SAP Business One is one of the best accounting software in the market right now. Using it has made my life much easier.

I rate SAP Business One a ten out of ten.