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Yasar Ahsan - PeerSpot reviewer
Head of ERP Systems at a construction company with 501-1,000 employees
Real User
Dec 27, 2023
Designed for small and medium-sized enterprises
Pros and Cons
    • "There are limitations of SAP Business One. It's a complex topic, and exploring options like SAP HANA is challenging at the moment. Understanding the limitations of ERP requires thorough research. I suggest conducting some preliminary investigations into ERP products before making a decision. We chose SAP Business One as it caters to SMEs like ours, acknowledging and accepting its limitations. While a larger product exists, switching would entail budget considerations due to the ongoing implementations. Therefore, the current situation with SAP Business One is not a matter of concern."

    What is our primary use case?

    We employ SAP Business One for our business operations, serving the purpose of an ERP system tailored for small and medium enterprises.

    What needs improvement?

    There are limitations of SAP Business One. It's a complex topic, and exploring options like SAP HANA is challenging at the moment. Understanding the limitations of ERP requires thorough research. I suggest conducting some preliminary investigations into ERP products before making a decision.

    We chose SAP Business One as it caters to SMEs like ours, acknowledging and accepting its limitations. While a larger product exists, switching would entail budget considerations due to the ongoing implementations. Therefore, the current situation with SAP Business One is not a matter of concern.

    For how long have I used the solution?

    I am using SAP Business One on AWS for 13 years.

    What do I think about the stability of the solution?

    I would rate it 9 out of 10. 

    Buyer's Guide
    SAP Business One
    January 2026
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    What do I think about the scalability of the solution?


    I would rate it 9 out of 10

    How are customer service and support?

    Our technical support comes from the implementation partner, who also directly contacts SAP on our behalf. We do not communicate directly with SAP.

    How was the initial setup?

    Currently, our partner's performance is satisfactory; they are competent and reliable. It took almost six months.

    What about the implementation team?

    SAP Business One was implemented by an intermediary, specifically an implementation partner. Therefore, a third party was involved in the implementation process.

    What other advice do I have?

    I would rate it overall 9 out of 10.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Sumit P - PeerSpot reviewer
    Business Development Executive at a computer software company with 501-1,000 employees
    MSP
    Nov 2, 2023
    A tool to manage business-related activities online with an easy initial setup phase
    Pros and Cons
    • "The initial setup of the product seems to be good."
    • "There is a need to make multiple changes in the code to make a few changes in any module of the product."

    What is our primary use case?

    SAP Business One is a tool that helps me manage my business online.

    What is most valuable?

    The valuable feature of SAP Business One is that it provides more visibility when a person uses it on AWS over an on-premises version.

    What needs improvement?

    There are certain areas of concern in SAP Business One, and I feel that to address them, I need to prepare a document. In SAP Business One, there are many things that we need to code for certain custom things in the product, which is very prevalent when it comes to the product's QM module. There is a need to make multiple changes in the code to make a few changes in any module of the product. The aforementioned aspects of the solution can be considered for improvement.

    For how long have I used the solution?

    I have been using SAP Business One on AWS for six months. I am an end-user of the product.

    What do I think about the scalability of the solution?

    Around six people use the product in my company.

    How was the initial setup?

    The initial setup of the product seems to be good.

    The solution is deployed on the cloud services offered by AWS.

    What's my experience with pricing, setup cost, and licensing?

    Though I cannot specifically state whether SAP Business One on AWS is a cheap or expensive product, I can surely say that it is a manageable tool from a cost perspective.

    Which other solutions did I evaluate?

    My company chose SAP Business One on AWS after I went through the many available options in the market, like Microsoft Dynamics. During my evaluations, I found SAP Business One on AWS to be a more valuable product than Microsoft Dynamics.

    What other advice do I have?

    I rate the overall product around an eight to eight and a half out of ten.

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Amazon Web Services (AWS)
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    SAP Business One
    January 2026
    Learn what your peers think about SAP Business One. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
    881,082 professionals have used our research since 2012.
    Atta Atta - PeerSpot reviewer
    Senior Production Planner at a manufacturing company with 1,001-5,000 employees
    Real User
    Sep 15, 2023
    Provides good stability, but its UI features need improvement
    Pros and Cons
    • "The product makes it easier to overview the ERP system and manufacturing processes through different modules."
    • "The AI tools, programming languages, and dashboard customization should be easier."

    What is most valuable?

    The product makes it easier to overview the ERP system and manufacturing processes through different modules.

    What needs improvement?

    The product's UI could be better. The AI tools, programming languages, and dashboard customization should be easier.

    For how long have I used the solution?

    I have been using SAP Business One on AWS for almost a year.

    What do I think about the stability of the solution?

    The product has good stability.

    What do I think about the scalability of the solution?

    We have 100 SAP Business One on AWS users in our organization. The scalability depends on the number of user licenses. Adding new users is costly.

    How was the initial setup?

    The initial setup is straightforward. However, it takes a lot of time to deploy.

    What about the implementation team?

    We implemented the product in-house.

    What's my experience with pricing, setup cost, and licensing?

    The product's license is expensive. It could be cheaper.

    Which other solutions did I evaluate?

    I have evaluated Oracle and Microsoft Dynamics 365.

    What other advice do I have?

    I recommend SAP Business One on AWS to others and rate it a seven out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Group financial manager at a security firm with 501-1,000 employees
    Real User
    May 26, 2023
    A reliable and accurate solution that needs some improvement in its reporting capabilities
    Pros and Cons
    • "It is very flexible...It is a stable solution."
    • "The reporting can be improved. Also, it is an expensive solution, and you need consultants for new interfaces as it's very rigid otherwise."

    What is our primary use case?

    It is a stable accounting system used for basic accounting like accounts payable and accounts receivables. It is very flexible. But the flexibility depends on the setup. One has to rely on a good ERP tool for certain specifications and requirements.


    What is most valuable?

    Consistency is the most valuable feature as it is a very rule-based application, so if you stick to the information, it is very reliable and accurate. The accounting packages are user-friendly.

    What needs improvement?

    The reporting can be improved. Also, it is an expensive solution, and you need consultants for new interfaces as it's very rigid otherwise. One can train themselves to do the basics, but when you have a system, you are bound to go for a new interface. The openness for the APIs is very weak. Creating interfaces afterward also becomes very expensive.


    For how long have I used the solution?

    I have been using SAP Business One on AWS for two years.


    What do I think about the stability of the solution?

    It is a stable solution.

    What do I think about the scalability of the solution?

    It is a scalable solution depending on how the setup was done. We did not face any scalability issues with volumes. Around twenty users are using the solution.


    How are customer service and support?

    The technical support team is good. Also, it depends on who is providing you with the support.

    How was the initial setup?

    The initial setup is not very difficult, but one needs to have the data and know their requirements before setup, as once it is set up, then one has to continue with that. So the better you know the data and know your specific needs, the better. I was not there during the deployment, but They went live on the first of March but were only actively processing only from the first of May. So the first two months were just so generalized from the previous application.


    What's my experience with pricing, setup cost, and licensing?

    There is an annual licensing fee, and it changes once you add or remove users. The solution is on the upper-end side and expensive.


    What other advice do I have?

    One needs to understand their company and their requirements before choosing the solution. They should be clear as to why they are migrating from their current solution. The needs are accommodated from the gate code as subsequent adjustments. It is not always very difficult, but it is easy either at times. But depending on how your needs change, you might actually do a reinstallation.

    I rate the overall solution a seven out of ten.


    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Marco Höpner - PeerSpot reviewer
    Solution Architekt / Cloud Architekt at a real estate/law firm with 1-10 employees
    Real User
    May 17, 2023
    A flexible platform that enables its customer to do faster integrations while needing a low cost for its overall functioning
    Pros and Cons
    • "As a business technology platform, it is a flexible platform. It enables the customer to do faster integrations, and the solution's functioning requires low cost."
    • "It is hard for the customers to get the product from the market. Improvement-wise, it can shorten its time to reach the markets."

    What is our primary use case?

    SAP Business One on AWS is a service solution or software, and we use the solution as a middleware component.

    What is most valuable?

    As a business technology platform, it is a flexible platform. It enables the customer to do faster integrations, and the solution's functioning requires low cost. It is a different software service product, which enables the customer to deal with the problems and to interact and change technologies fast, which is not complex.

    What needs improvement?

    It is hard for the customers to get the product from the market. Improvement-wise, it can shorten its time to reach the markets.

    For how long have I used the solution?

    With SAP, we mostly use the integration suite since we are an integration company. We are using many different products on SAP. So, it depends on why a customer is using the solution. My company does not have or use any SAP products. SAP Business One is not bound to any hyperscalers, in particular. It runs on different hyperscalers, like AWS or Azure.

    SAP Business One on AWS is a kind of middleware solution. I am a partner of SAP.


    What do I think about the stability of the solution?

    It is a stable solution. Stability-wise, I rate the solution a nine out of ten.

    What do I think about the scalability of the solution?

    It is a scalable solution. Scalability-wise, I rate the solution a ten out of ten.

    How are customer service and support?

    I did not face any issues, so I did not have any reason to contact technical support.

    How was the initial setup?

    The solution's initial setup process was easy.

    What's my experience with pricing, setup cost, and licensing?

    Pricing for me, it's not very interesting. I think it's priced at a normal level.

    What other advice do I have?

    I would definitely recommend the solution to those planning to use it.

    Overall, I rate the solution a nine out of ten.


    Disclosure: My company has a business relationship with this vendor other than being a customer.
    PeerSpot user
    PradeepKumar22 - PeerSpot reviewer
    Data Governance Lead at a pharma/biotech company with 501-1,000 employees
    Real User
    Top 10
    May 8, 2023
    Reliable with good automation capabilities but needs more integrations
    Pros and Cons
    • "The solution is stable."
    • "I'd like to see the solution become more user-friendly."

    What is our primary use case?

    We use the solution for daily data transactions and market data.

    What is most valuable?

    The automation on offer is very good.

    The solution is stable.

    The pricing isn't too bad.

    What needs improvement?

    I'd like to see the solution become more user-friendly.

    It could use more integration capabilities. 

    The initial setup can be a bit difficult. 

    It scales only minimally.

    For how long have I used the solution?

    I've used the solution for about ten years. I've used it for a while at this point. 

    What do I think about the stability of the solution?

    The solution is stable and reliable. There are no bugs or glitches. It doesn't crash or freeze. 

    What do I think about the scalability of the solution?

    The solution only scales a little. 

    We have about 30 users on the solution currently.

    At this point, we do not have plans to increase usage.

    How was the initial setup?

    The initial setup is a bit complex. It is not extremely straightforward. It took us about a day or two to deploy the solution. 

    I'm not that technical and therefore don't have many details about the general setup.

    What about the implementation team?

    We had some outside assistance to help us with the initial setup. 

    What's my experience with pricing, setup cost, and licensing?

    It is my understanding that we pay for a perpetual license. You just pay for it once and then handle maintenance. It is not too expensive.

    Which other solutions did I evaluate?

    We have been looking into other options as well. 

    What other advice do I have?

    I am using an older version. It may be version four or six. 

    I'd rate the solution seven out of ten. 

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Head of IT at a transportation company with 201-500 employees
    Real User
    Mar 22, 2023
    Good for all finance requirements, but the customization functionalities take time
    Pros and Cons
    • "We are using it for accounts and finance and also for maintaining third-party transactions and non-CRM transactions."
    • "The reading and retrieving of data are slow in the system."

    What is our primary use case?

    We are using it for accounts and finance and also for maintaining third-party transactions and non-CRM transactions.

    What needs improvement?

    As we have customized the SAP Business One as per our business requirements, we have found that some of the features that we need are not available in the version of SAP Business One that we are currently using. So we have been advised to move to a higher version that can provide us with all the features that we need. So, I would say that there is definitely room for improvement in SAP Business One in terms of providing more features and functionalities that can cater to the specific needs of businesses like ours.

    For additional functionality, my suggestion would be to improve the speed of report generation. The reading and retrieving of data are slow in the system, particularly when generating reports. It takes a huge time to fetch the reports. Another area for improvement is the setup and customization process for SAP Business One.

    For how long have I used the solution?

    I have been using SAP Business One for four years.

    What do I think about the stability of the solution?

    The stability of the solution is great. I would give it an eight out of ten.

    What do I think about the scalability of the solution?

    I would rate the scalability a seven out of ten because it is somewhat complex. Our company has seventeen limited and five pro licenses; I’m the only person maintaining the solution. The call team is available, but I’m handling all the IT-related technical parts.

    How are customer service and support?

    I have not directly interacted with SAP, but our service partner (SAP partner) has been supporting us. However, I’m not happy with the current service partner. Recently, they sent a mail saying that henceforth, we are not going to support SAP Business One. I am looking for a new one as the current service partner has stopped supporting SAP Business One and is now focusing on other business intelligence products. I’m actively working on finding a new partner.

    How was the initial setup?

    The initial setup is simple if no customization is required, but if customization is needed, it can be quite complicated and time-consuming. Our own customization and implementation project took almost two years for a six-month project. The project is 91% complete, but there are still some hiccups, particularly with the management reports, which represent about 5% of the remaining work. It took a lot of time to test and implement.

    What about the implementation team?

    An in-house team deployed the solution.

    What's my experience with pricing, setup cost, and licensing?

    SAP has a high cost of licensing. It is high compared to other licensing options.

    What other advice do I have?

    Overall, I would rate the product a seven out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Candy Nanalig - PeerSpot reviewer
    Executive Assistant at a non-tech company with 10,001+ employees
    Real User
    Mar 14, 2023
    Good for end-to-end functionality
    Pros and Cons
    • "I had been using it for the end-to-end functionality."
    • "There is room for improvement in stability."

    What is our primary use case?

    I had been using it for the end-to-end functionality. I had used it for finance, HR, and everything.

    What needs improvement?

    There is room for improvement in stability.

    For how long have I used the solution?

    I had been working with SAP for ten years.

    What do I think about the stability of the solution?

    I would rate the stability an eight out of ten. There is room for improvement in stability.

    What do I think about the scalability of the solution?

    I would rate the scalability an eight out of ten. There are more than 1000 people working with this solution in our company.

    How was the initial setup?

    The initial setup is easy.

    What other advice do I have?

    Overall, I would rate it an eight out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
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    Download our free SAP Business One Report and get advice and tips from experienced pros sharing their opinions.
    Updated: January 2026
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