SAP Business One Reviews

We are very satisfied with SAP Business One application. It is deployed on-premises. We reviewed the cost of cloud, and it is very expensive. We have about 200 users on-premises and plan to remain on-premises.

The sales and wholesale distribution are great.

We don't have the functionality of the supply chain and mobile applications and use third-party applications for this. We sell our products in little stores, and we need a phone to take the requirements of our customers, and the information goes to SAP. We have 15 warehouses to track picking, packing and all the processes in sales and the supply chain. So it is also essential to have good business intelligence.

Our problem is that we have five or six companies using SAP Business One, and when we need to have a disaster recovery plan, we need to execute a full backup of all of our companies. We need to have a backup for only one company, which is impossible.

Our technical support is from our partner in Guatemala City, and we don't need to scale the problem to SAP. Our partner has great support, and we are very satisfied with their service.

I rate the solution a nine out of ten. We are concerned with the Web Client because it doesn't have the old features we had on a desktop. In addition, we need more flexibility in the authorization process for purchasing because we don't have all the information we need to approve. We need to navigate different areas for information, and we only need one screen with all the information for the approved process.

Our whole business depends on SAP Business One for many aspects, such as sales, and financials. E\verything is done through the solution.

The most valuable features of SAP Business One are the financials, sales, and production. They are very helpful. Additionally, it is very easy to use and the user interface is stable in the application and on the web.

SAP Business One could improve project management, quality assurance, material management, forecasting, full costing, and quality control. Many modules are missing in this solution.

I have been using SAP Business One for approximately 12 years.

SAP Business One is a highly stable solution.

SAP Business One is scalable.

We have approximately 145 users using this solution at all levels of my company.

I rate the scalability of SAP Business One a four out of five.

The support from SAP Business One is good. However, sometimes they can be slow with their response.

I rate the support from SAP Business One a four out of five.

Positive

The initial setup of SAP Business One was not complex. The migration from our older electric system was straightforward and took three to four months to complete.

We used a local consultant to do the implementation.

There is a license to use this solution and the price is good.

I rate the price of SAP Business One a seven out of ten.

We are planning to migrate to SAP S/4HANA.

We use five people for the maintenance of the solution.

I strongly recommend this solution to others.

I rate SAP Business One a seven out of ten.

I mainly use Business One to manage operations, including finance and sales.

Business One's best feature is transport management and collections.

There are problems with Business One's collection management and reconciliation. It's also quite difficult to automate with external systems, and its reporting could be clearer. In the next release, Business One should include automation for mobile apps.

I've been using Business One for over seven years.

Business One is stable.

Business One is scalable.

SAP's technical support used to be good but has become very unresponsive.

Neutral

I previously used SAP S/4.

The initial setup was a very simple process and took a couple of hours since we were using a client web version.

Business One's prices are really high, with a one-time cost of around one lakh.

I evaluated Tally, a local Indian product, but it lacked data security.

Business One is good for smaller and medium-sized companies that want to handle simple business processes. For those companies, I would rate Business One nine out of ten, but overall I give it four out of ten.

We are a beverage manufacturer in the fast-moving consumer goods sector that uses Business One throughout our whole supply chain. We start with forecasting, which is not calibrated well currently, and then we download the sales plan into SAP. Based on the sales plan, we provide plans for production via MRP algorithms. The primary function of Business One is to handle all this data we are getting about purchase orders, raw materials, packaging, etc. We also plan to acquire a production module for MRP II functionality, but we haven't acquired it yet and have not decided on the production model. Right now, upwards of 230 people using it, including salespeople, accountants, warehouse workers, production workers, purchase servers, and people who handle procurement. At the moment, it's all.

For us, the most useful feature of Business One is Material Requirements Planning (MRP). 

First of all, Business One doesn't have a proper master data management function. So, with any implementation, we had to select the work provider and determine who is responsible for which category of data. We also have to set the data format of the master data, especially an SKU, which should be formatted as an SKU. This is a vast amount of work that involves all departments. Second, I would consider the supply chain. Each function is highly dependent on another function. We still have a 1C:Accounting system, but it's not a system at all. With Business One, you have too much spare functionality. It doesn't create value for the business, but it creates a higher workload for employees in terms of payer processes, administration, development, etc. It's not easy. Because of how mature the organization is, there is less readiness for change. I would not consider this satisfactory. 

After working with Business One for a while, we are becoming more effective. However, we still have some issues involving business experts and even having a category of users like business process owners. We use almost all of Business One's functionality except maybe CRM. We don't yet use CRM. Also, we don't use forecasting because forecasting is internal in B1 forecasting. It only has two algorithms, which might not be enough for us. But it would be great to have more advanced forecasting functionality.

I've been using Business One for maybe two years.

The stability of Business One is pretty nice. 

Scalability has been pretty good so far. We haven't had any serious mishaps yet. If you satisfy the hardware requirements, it's completely okay.

I have not had any direct contact with SAP technical support. Our support is provided by the partners. 

We used a partner to set Business One up and we still use one. We are just customers. As far as maintenance goes, we have 10 people maintaining the solution counting only key users. There are about 10 more consultants and developers on top of that. We are still in the implementation phase. 

We bought all licenses for the whole package in the very beginning, and now we're just paying for 404 licensed maintenance. It's a standard fee. Of course, we still pay partners for implementation.

We also considered Microsoft Dynamics 365 as well as 1C, which is a domestic solution. It's an accounting system. 1C is a little bit different. It's a four-on-two for forecasting. The 1C accounting system is widely used in Ukraine and Russia. If you compare Business One to, for example, S/4HANA, the price is much, much better. And the consultants are not so specialized if you compare it with S/4HANA, for example.

So in the case of S/4HANA, you should have a team of maybe at least five or six consultants dedicated to particular modules. In the case of Business One, you only need one or two — perhaps one is enough. It has competence in the whole chain, starting from procurement, production, and sales.

The functionality is much lighter than the big SAP, so you can have just one brain covering the whole process. It's easier to build and implement something as well as to improve it and communicate with different functions.

I rate SAP Business One eight out of 10. If you are considering implementing this solution, I recommend you start with the master data. Pay as much attention as possible to the master data and establish a dedicated function.

We use the product for managing our manufacturing and trading operations.

The product's automation capabilities have benefited us by providing real-time data and improving decision-making processes.

There could be enhancements in plant maintenance, quality assurance, and HR management features.

We have been using SAP Business One for about three years.

I rate the product stability as a nine out of ten.

We currently have 75 users actively using SAP Business One.

Improved technical support would significantly enhance our ability to address scalability challenges effectively.

Neutral

We previously utilized a local ERP solution. However, we encountered numerous issues, prompting us to seek a more reliable and comprehensive ERP system like SAP Business One.

We encountered manageable challenges within our team's capabilities during the initial setup. It took approximately a year to deploy it across all 13 companies in our group. 

We have a dedicated team of six members responsible for ongoing maintenance. I rate the process as an eight out of ten.

We took help from a third-party vendor for product implementation.

We have achieved significant ROI through improved operational efficiency and enhanced decision-making capabilities.

I rate the product pricing structure at around six out of ten due to currency fluctuations posing challenges.

The product's material requirements planning (MRP) feature has been crucial for our production planning and overall efficiency.

Its real-time data capabilities initially provided critical insights that supported our decision-making. It effectively meets our data security and compliance requirements.

I rate SAP Business One as a seven out of ten. It's a robust solution that could benefit from additional features to enhance its capabilities further.

My company's customers are from the retail domain, and they capture all their transactions using SAP Business One. My company deals with around four to five customers who are using SAP Business One on AWS.

The solution's most valuable features revolve around its small size and its ability to have all the features or modules required for SMBs. My company predominantly uses all of the features offered by the product.

The tool's cost is an area of concern where improvements are required. Though the tool's cost is reasonable, it could be made a bit cheaper so that more people can utilize its services, especially by SMEs, where the price of the tool may seem a bit high.

I have been using SAP Business One on AWS for four years. My company has a partnership with SAP. Our company's customers use AWS.

My company deals with retail and trading customers.

One of my company's customers has 50 users of the product, and the DB size is 300 GB.

During the initial stages of using the product, my company had to open a few ports, which caused us to contact the tool's partner's help desk.

As my company started to use SAP Business One on AWS, Amazon's partner helped us to configure a few things.

Whenever there is a need for installation, my company reaches out to AWS' partner, especially since our systems will be in HA mode. My company did not find any issues in the aforementioned area. Only when my company wants to upgrade or downgrade does it reach out to AWS' partner, which happens one or two times.

The tool's cost is reasonable.

Speaking about how SAP Business One on AWS has improved our company's efficiency of the business processes, I would say that the tool's main demand is for the infrastructure. With the tool, there is no shutdown or breakdown time my company experiences. The tool's advantage for our company revolves around the fact that whenever we want to increase the infrastructure, we can easily increase it so that the business doesn't stop. That aforementioned area can be regarded as a major advantage in AWS.

The tool's features that have the largest impact on business operations stem from the fact that it is used by sales personnel since it offers modules like sales, purchase, inventory, and finance, which are predominantly used. Service and fixed asset modules in SAP Business One are not used much, but the other modules are used extensively.

The cloud infrastructure of AWS has impacted the performance or reliability of SAP Business One since, in the past, my company used the tool's on-premises version, which we were unable to increase the demand of, including the time revolving around the financial year. The aforementioned area consists of details as to why my company moved the tool to AWS, where we got a lot of advantage as you can add more resources whenever required.

I rate the integration capabilities of the product an eight out of ten. My company did not face any challenges with the integration part of the product, especially since we had Qlik Sense for reporting, which is hosted in Qlik Cloud. My company also uses a lot of downstream applications. In general, my company didn't find much challenge with SAP Business One's integration process.

The one big challenge my company faced with the product occurred during the festival season in our country when we were specifically using the tool's on-premises version, and our systems got choked. When our company had a one-day or two-day sale, it was not booked in our system. With the use of AWS, all the transactions were captured properly. There were some difficulties since our company's systems were down during the two-day sale.

AWS' partner maintains the tool.

I recommend others who are planning to buy the solution choose the right partner before purchasing the tool. The product is stable, while the area of implementation is something that can be done properly by the right partner.

I can recommend the product to others who want to use it.

I rate the overall tool a nine out of ten.

It's used for process automation across various business departments. For instance, in manufacturing, it manages tasks such as raw materials and sales orders.

We primarily use it for finance and invoicing. So, it has streamlined our operations.

The reporting is sufficient for our needs, assisting significantly in decision-making.

I like its simplicity and integration capabilities, especially regarding its user interface.

I like its ease of use. Moreover, it is easy to integrate it with other solutions due to available APIs, though challenges may arise if the third-party system lacks them.

It's user-friendly and comes with specific manuals. So, it is easy to learn to use SAP Business One

In its licensing model and the offering of a pure SaaS solution, which would interest many customers today.

Our customers often request concurrent licensing, which is not available with SAP Business One. Adding this option would be beneficial.

In future releases, I'd enhance its capabilities to handle point-of-sale transactions, which is currently not available.

I have been using it for three years now.

It's a stable product, on the market for more than 20 years, continually evolving and supported with upgrades.

In my region, there are around 450 customers.

The installation isn't difficult but requires about three to four months on average as it's not plug-and-play.

It's not cheap but offers good value, particularly for medium-sized enterprises. We suggest a minimum budget of around 30,000 dollars.

My recommendation depends on your current setup. If you're starting from scratch, SAP Business One is highly recommended. If you already have an established system, it would be considered an upgrade.

Overall, I would rate the solution an eight out of ten. In terms of usability and industry fit, I find that a lot of customers are able to get at least 80% of their business needs addressed by the solution.

I'm an implementation partner. I implement SAP Business One for many people. I’ve implemented around 200+ implementations to many companies across the globe for various use cases, including manufacturing, central, and distribution production services.

The solution is easy to use, consume, flexible, and adaptable to business processes. It simplifies business process optimization and enables companies to tailor the solution to their needs. Additionally, the consistency and scalability provided by SAP HANA have helped customers achieve successful use cases. In short, It is simple, scalable, and consistent in terms of usage.

Business One is simple to install, but with HANA, it becomes a resource-hungry system, requiring much maintenance. For small customers, this can be a showstopper. Medium-sized companies can afford the maintenance, but small businesses may struggle. Maintaining HANA for user licenses and scalability can be challenging, especially for consolidation and intercompany processes.

I have been using SAP Business One on AWS for 17 years.

The product is stable.

I rate the solution’s stability a nine out of ten.

The solution is scalable, but it requires a few functionalities and scalability points.

100 people are using this solution.

I rate the solution’s scalability a seven out of ten.

We use customer support every day. They let us know what to do and what not to do. The training is consistent.

The initial setup is easy. Once HANA came into the picture, It became more manageable for scaling with security and scalability.

Deployment is pretty straightforward when it comes to SAP implementations. We follow a five-step method to understand the configuration requirements of the customers and the business process, and then we make a document called the Business Blueprint. The outcome is used to configure the system, which is a configuration development phase. We ensure we configure, develop, and deploy whatever this customer requires. When we get a sign-up from the customer, we move to training and data migration. When we launch this for users, and we support the users from that point of time till the time, the adaptability is very high.

The solution has a pay-per-license model.

SAP Business One can also be deployed in the cloud. We host it in a data center. The technical infrastructure is based on .NET and Azure technologies. It is an open platform for customization and integration.

We do standard implementations. We are satisfied with SAP Business One. Our system is fine, and we can do many things in the front end.

Overall, I rate the solution a nine out of ten.

We are a system integration company that specializes in integrating SAP Business One. SAP Business One on AWS is suitable for those who prefer not to host their network infrastructure on-premises. This may be due to limited space or the inability to maintain the network infrastructure effectively. Therefore, migrating to AWS would be a better option for them.

The maintenance is a significant advantage as it is supported by the international community rather than the local community. This maintenance support for their system makes upgrades much more convenient than relying on a local vendor. 

I haven't yet seen the cost-benefit of being on AWS. I'm not able to compare the monthly costs, so the pricing could be improved.

I would like to achieve better integration with AWS so that it becomes more interconnected with the SAP system. If a company already has an existing HRMS system and another inventory system, integration between one on-premise and the other on AWS might pose difficulties. Integrating one system on the cloud and another on-premise seems challenging, and I can't imagine how it would work seamlessly. Perhaps it could be possible if both systems were migrated to the cloud. For example, if they move the HRMS to the cloud and ensure that the two systems can integrate with each other in the cloud.

I would like to have additional party modules available with SAP Business One. If additional accounts are available, customers can also subscribe to other supplementary products alongside SAP Business One, thus creating a package.

I have been using SAP Business One on AWS for two years.

I would rate the stability of SAP Business One on AWS as seven out of ten.

I would rate the scalability of SAP Business One on AWS as six out of ten because I am uncertain about how effectively we can copy the database or handle different sizes.

The technical support is good.

Positive

We used to utilize Oracle and Sage before transitioning to SAP Business One, which is much more robust. Once SAP Business One is configured, we no longer encounter errors even after a few months, unlike other systems where bugs and discrepancies tend to occur even after configuration. However, with SAP Business One, 99 percent of what we configure is precisely what we get.

The initial setup is straightforward and takes approximately two to three months to complete. The most time-consuming aspect of the deployment is collecting all the business requirements to properly configure some of the existing workflows.

I would rate SAP Business One on AWS nine out of ten.

The on-premises version of SAP Business One requires one engineer and two developers for maintenance.

SAP Business One is a more robust and established solution compared to the others.

In our company, we use SAP Business One for our business applications.

The modules, like the accounting and procurement modules, especially the finance and accounting modules, are quite impressive in the solution.

It would be better if the solution was on a cloud infrastructure. The deployment should be made available in the cloud infrastructure. In short, the tool should be available in the cloud-native.

The solution needs to be more scalable.

I have been using SAP Business One on AWS for about seven years. I am a customer of the solution.

It is a stable solution. Stability-wise, I rate the solution an eight and a half out of ten.

Close to 60 users are using the solution in my organization.

Scalability-wise, I rate the solution a seven out of ten.

Regarding technical support, some functional-related issues are in the solution we are coordinating with the partner.

The initial setup was easy.

The solution is quite an impressive product for small and mid-size industries. I think this is a perfect solution for those looking for a perfect ERP solution, especially for small and medium-sized industries.

Overall, I rate the solution an eight out of ten.