SAP Business One Reviews

We are a beverage manufacturer in the fast-moving consumer goods sector that uses Business One throughout our whole supply chain. We start with forecasting, which is not calibrated well currently, and then we download the sales plan into SAP. Based on the sales plan, we provide plans for production via MRP algorithms. The primary function of Business One is to handle all this data we are getting about purchase orders, raw materials, packaging, etc. We also plan to acquire a production module for MRP II functionality, but we haven't acquired it yet and have not decided on the production model. Right now, upwards of 230 people using it, including salespeople, accountants, warehouse workers, production workers, purchase servers, and people who handle procurement. At the moment, it's all.

For us, the most useful feature of Business One is Material Requirements Planning (MRP). 

First of all, Business One doesn't have a proper master data management function. So, with any implementation, we had to select the work provider and determine who is responsible for which category of data. We also have to set the data format of the master data, especially an SKU, which should be formatted as an SKU. This is a vast amount of work that involves all departments. Second, I would consider the supply chain. Each function is highly dependent on another function. We still have a 1C:Accounting system, but it's not a system at all. With Business One, you have too much spare functionality. It doesn't create value for the business, but it creates a higher workload for employees in terms of payer processes, administration, development, etc. It's not easy. Because of how mature the organization is, there is less readiness for change. I would not consider this satisfactory. 

After working with Business One for a while, we are becoming more effective. However, we still have some issues involving business experts and even having a category of users like business process owners. We use almost all of Business One's functionality except maybe CRM. We don't yet use CRM. Also, we don't use forecasting because forecasting is internal in B1 forecasting. It only has two algorithms, which might not be enough for us. But it would be great to have more advanced forecasting functionality.

I've been using Business One for maybe two years.

The stability of Business One is pretty nice. 

Scalability has been pretty good so far. We haven't had any serious mishaps yet. If you satisfy the hardware requirements, it's completely okay.

I have not had any direct contact with SAP technical support. Our support is provided by the partners. 

We used a partner to set Business One up and we still use one. We are just customers. As far as maintenance goes, we have 10 people maintaining the solution counting only key users. There are about 10 more consultants and developers on top of that. We are still in the implementation phase. 

We bought all licenses for the whole package in the very beginning, and now we're just paying for 404 licensed maintenance. It's a standard fee. Of course, we still pay partners for implementation.

We also considered Microsoft Dynamics 365 as well as 1C, which is a domestic solution. It's an accounting system. 1C is a little bit different. It's a four-on-two for forecasting. The 1C accounting system is widely used in Ukraine and Russia. If you compare Business One to, for example, S/4HANA, the price is much, much better. And the consultants are not so specialized if you compare it with S/4HANA, for example.

So in the case of S/4HANA, you should have a team of maybe at least five or six consultants dedicated to particular modules. In the case of Business One, you only need one or two — perhaps one is enough. It has competence in the whole chain, starting from procurement, production, and sales.

The functionality is much lighter than the big SAP, so you can have just one brain covering the whole process. It's easier to build and implement something as well as to improve it and communicate with different functions.

I rate SAP Business One eight out of 10. If you are considering implementing this solution, I recommend you start with the master data. Pay as much attention as possible to the master data and establish a dedicated function.

We use SAP Business One as a back-office role for information on products. We use SAP APIs to connect directly to our financial systems and in the cloud and for customers. It supports SMEs. We have between 10 or 20 clients using ERP.ERP is used for food resource management and vehicle car sales business. The ERP system allows control, tracking, and reporting via analysis reports. It is also useful for sales reports and historical reporting, in addition to current productivity reporting.

SAP holds more data and traceable information. Information on any issues is saved, and SAP can recreate errors on the NCP portal. Solutions to issues are also available. You can find SAP features on Android with Samsung phones.

Accounting is a good feature, hence why we use SAP Business One. We use a single application to handle and control our resources. We also leave it overnight to process our purchasing tasks. All this is held in one secure database. The system provides information on products sent out to the customer. The system holds data and AI voice data. It also includes accounting control. So there are a lot of features included with the ERP system. We support SAP as we have a lot of experience within the team.

SAP could improve the performance of the business alignment with other products.

We have 10 years of experience with SAP Business One.

Overall, the ERP solutions are stable, but it is more complicated and is not always stable for some customers. It helps to understand the product so you can manage it.

SAP is scalable, as the versions of HANA are constantly being updated. They are currently up to version 6.

Technical support is very good.

Setup is okay generally, but not so easy with integrated products such as Microsoft 365.

Implementation is often complicated on the manufacturing side, as it requires integrations with .net. It usually involves using highly skilled SAP consultancy. It is often difficult for the implementer to integrate add-ons and customization, which deviate from a standard installation. I often work with the implementor, and this helps my learning curve. It isn't easy to learn at the beginning. Sometimes, while the implementation occurs, people use Excel and other control documents as a workaround until the system is ready.

We compared the Microsoft solution with Oracle NetSuite, as they have a price decrease. It is, however, not that much cheaper, and the price is comparable to SAP.

We have considered using an add-on to the pack using Oracle NetSuite. They don't have a simple method of using the console or for the implementer to create an add-on. They said it was difficult to communicate on the cloud. There were also some defects when they tried to control everything on their contact form. So it didn't work very well.

It is simple for users to use, but we can design and understand how to customize the menus for technical staff. It takes a lot of experience to technically understand the environment, especially when you need to integrate other systems such as the HANA database. We need to have more Linux and freedom experience, but not as much as with Microsoft SQL Server. You also need network knowledge, which is something you can compare the HANA database to. 

I would rate SAP at about 8 out of 10.

I'm an implementation partner. I implement SAP Business One for many people. I’ve implemented around 200+ implementations to many companies across the globe for various use cases, including manufacturing, central, and distribution production services.

The solution is easy to use, consume, flexible, and adaptable to business processes. It simplifies business process optimization and enables companies to tailor the solution to their needs. Additionally, the consistency and scalability provided by SAP HANA have helped customers achieve successful use cases. In short, It is simple, scalable, and consistent in terms of usage.

Business One is simple to install, but with HANA, it becomes a resource-hungry system, requiring much maintenance. For small customers, this can be a showstopper. Medium-sized companies can afford the maintenance, but small businesses may struggle. Maintaining HANA for user licenses and scalability can be challenging, especially for consolidation and intercompany processes.

I have been using SAP Business One on AWS for 17 years.

The product is stable.

I rate the solution’s stability a nine out of ten.

The solution is scalable, but it requires a few functionalities and scalability points.

100 people are using this solution.

I rate the solution’s scalability a seven out of ten.

We use customer support every day. They let us know what to do and what not to do. The training is consistent.

The initial setup is easy. Once HANA came into the picture, It became more manageable for scaling with security and scalability.

Deployment is pretty straightforward when it comes to SAP implementations. We follow a five-step method to understand the configuration requirements of the customers and the business process, and then we make a document called the Business Blueprint. The outcome is used to configure the system, which is a configuration development phase. We ensure we configure, develop, and deploy whatever this customer requires. When we get a sign-up from the customer, we move to training and data migration. When we launch this for users, and we support the users from that point of time till the time, the adaptability is very high.

The solution has a pay-per-license model.

SAP Business One can also be deployed in the cloud. We host it in a data center. The technical infrastructure is based on .NET and Azure technologies. It is an open platform for customization and integration.

We do standard implementations. We are satisfied with SAP Business One. Our system is fine, and we can do many things in the front end.

Overall, I rate the solution a nine out of ten.

We use the product to manage our inventory, finances, work order, and purchase order system.

Overall, it is a good product. It solves our purpose. It has customization features as well.

There is some room for improvement with the scalability and the pricing of the product.

I have been using SAP Business One on AWS for 12 years.

I rate the stability of this product an eight out of ten.

I rate the scalability of the product a seven out of ten.

We contacted the technical support team a couple of times. The experience was good.

Positive

The initial setup is manageable.

The product is moderately priced. Initial costs are good, but maintenance is usually higher. They reduce the yearly license renewal cost by two to three percent.

It is a good system. I would rate SAP Business One on AWS an eight out of ten.

SAP Business One is used for many business tasks, such as purchase requisition, PO creation, vendor management, and virtual management.

The most valuable feature of SAP Business One is all the functionality of the modules together. It is a full-featured solution.

The price could improve for SAP Business One.

I have been using SAP Business One for approximately eight years.

I rate the stability of SAP Business One a nine out of ten.

I rate the scalability of SAP Business One an eight out of ten

We use support from a third-party company. We do not use the vendor's support.

I used SAP S4HANA prior to SAP Business One. SAP Business One uses Microsoft Windows as the operating system while SAP S4HANA uses Linux.

The initial setup of SAP Business One is not complex. The implementation can take approximately two weeks to complete.

I rate the initial setup of SAP Business One an eight out of ten.

We used a third party for the deployment of the solution.

I rate the price of SAP Business One a seven out of ten.

I recommend this solution to others.

I rate SAP Business One a nine out of ten.

SAP Business One is an Enterprise Resource Planning (ERP) software that enables businesses to oversee various domains, including financial management, inventory control, equipment tracking, supply chain management, and sales operations.

The solution can be deployed on-premise and on the cloud. There is no limitation on what cloud provider can be used.

The most valuable feature of SAP Business One is the price and reputation of the vendor. The solution is widely accepted around the world.

The analytics data capabilities could improve which will provide businesses with much more insight into how their companies are performing.

I have been using SAP Business One for approximately 14 years.

SAP Business One is a reliable solution.

I rate the stability of SAP Business One a nine out of ten.

The solution can be used for multinational and small-sized companies.

We have customers with 10 to 300 people using the solution.

The solution can scale well.

I rate the scalability of SAP Business One a nine out of ten.

The support from SAP Business One is helpful.

I rate the support of SAP Business One a nine out of ten.

Positive

I have not used a similar solution to SAP Business One.

The installation process requires time to complete and it is complex. It is an enterprise-grade solution. The solution could take approximately two to three months to implement.

There is an expert needed to implement the solution. We do the implementation of the solution for our customers.

Based on our past collaborations with other clients, we've found that they benefit from increased transparency in their supply chain, order management, payment collections, and financial operations. This is precisely why the solutions are highly favored across diverse use cases.

The price of the solution is reasonable. 

The licensing cost of the solution depends on the geography, but SAP provides discounts. There are implementation cost 

Two consultants are sufficient for the maintenance of this solution.

I would recommend this solution to others.

I rate SAP Business One a nine out of ten.

We use Business One for finance, order management, and inventory. 

Business One is helpful when the company wants to change a process because it tells you the best practices for a company of the same size.

I like the monthly order management features. 

Business One lacks built-in HR features.

I have used SAP Business One for one or two years.

I rate Business One seven out of 10 for stability. 

I rate Business One seven out of 10 for scalability.

We use a partner for support. 

I rate Business One four out of 10 for ease of implementation.

The price depends on your use case. We have to pay extra for a third-party HR solution because SAP doesn't have that.

I rate SAP Business One eight out of 10. My advice is to be ready to implement your ERP. Before selecting an ERP and starting the project, you must have a conversation with your users and clearly define your requirements. You need to familiarize them with the concept of an ERP so they can help you implement the project. 

Business One's best feature is that all the modules are integrated. It's also a very simple solution.

Business One would be improved with a customization option.

I've been working with Business One for eight years.

Business One is very stable.

Business One is very scalable and can be used in multiple locations with a global license.

The initial setup was straightforward.

I would rate Business One's pricing five out of five.

I evaluated Microsoft Dynamics and Oracle NetSuite. The Microsoft solution costs more, and they have add-ons instead of customization.

I would recommend Business One because it's cheap and user-friendly, and I would give it an overall rating of eight out of ten.