No more typing reviews! Try our Samantha, our new voice AI agent.
reviewer1483770 - PeerSpot reviewer
Client Relationship Manager at a tech services company with 11-50 employees
Reseller
Jan 24, 2021
Straightforward to set up and the support is good, but it should be more user-friendly
Pros and Cons
  • "Technical support from SAP is great."
  • "This is a great product on its own, and the technicalities of it have improved as compared to the older version."
  • "The look-and-feel of the system is quite outdated as compared to a lot of other products out there."

What is our primary use case?

We are a solution provider and SAP Business One on AWS is one of the products that we offer to our clients. Our customers are typically in the manufacturing or wholesale distribution industries. They are predominately looking at refreshing their management solution and are looking for a better-integrated system, more from the finance, stock management point of view.

Some of our clients have products that are going out of life and they want to get to the next stage, which is where I think SAP comes in.

What needs improvement?

The look-and-feel of the system is quite outdated as compared to a lot of other products out there. They are more user-friendly, I would say. As someone who has not used accounting products before, they might find it quite overwhelming.

It should be more user-friendly.

For how long have I used the solution?

I have been working with SAP Business One on AWS for a few years.

What do I think about the stability of the solution?

This product is very much stable.

Buyer's Guide
SAP Business One
June 2026
Learn what your peers think about SAP Business One. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
902,495 professionals have used our research since 2012.

What do I think about the scalability of the solution?

This is a scalable solution. I have different clients of various sizes who are using it.

How are customer service and support?

Technical support from SAP is great. If you're not able to do it as a partner, you always have SAP's help.

How was the initial setup?

This solution has its own complexities because it is an ERP system, but the current version is pretty straightforward. That said, you will still need external help, as you probably couldn't do with internal IT teams.

The length of time to deploy can take anywhere from 15 or 20 days and above.

What about the implementation team?

The number of staff needed for deployment and maintenance depends on the size of the project. They are all user-dependent. Also, it depends on the complexity of deployment in terms of what kind of environment it is.

What's my experience with pricing, setup cost, and licensing?

Licenses are available on a monthly or yearly basis, and it costs about $1,200 per license, per user. Given what you're getting from the system, I think it's worth it.

What other advice do I have?

This is a great product on its own, and the technicalities of it have improved as compared to the older version. I absolutely recommend it and we plan to continue selling it.

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Project Manager at EJADA
Consultant
Dec 6, 2020
A relatively simple to use solution although lacks the ability to integrate with other tools
Pros and Cons
  • "Less complicated than other similar solutions."
  • "The cost of licensing this solution is very fair."
  • "The solution lacks ability to integrate with other tools."

What is our primary use case?

We are partners with SAP and I am an SAP FICO and s4 Hana consultant. 

What is most valuable?

This solution is less complicated than other similar solutions like ERP. 

What needs improvement?

The solution lacks ability to integrate with other tools. 

For how long have I used the solution?

I've worked with this solution for two and a half years. 

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

The solution is scalable. 

How was the initial setup?

The initial setup is straightforward. 

What's my experience with pricing, setup cost, and licensing?

The cost of licensing this solution is very fair. 

What other advice do I have?

I would rate this solution a seven out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
SAP Business One
June 2026
Learn what your peers think about SAP Business One. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
902,495 professionals have used our research since 2012.
reviewer1410804 - PeerSpot reviewer
SAP Architecture Manager at a consultancy with 11-50 employees
Real User
Sep 6, 2020
Good support, solid performance, and scales according to our needs
Pros and Cons
  • "Over the past ten years, we have found SAP Business One to be a very solid product."
  • "There are only a few standard reports available and if you want more then they either have to be downloaded or built."
  • "We would like to see more options in terms of the product module. It requires more details for production because it is very basic."

What is our primary use case?

We are a service provider and we use SAP Business One for most of our clients.

The basic modules that we use are for financials, inventory, account receivables, accounts payable, and human resources.

What is most valuable?

The vendor has a very good roadmap for the product.

What needs improvement?

We would like to see more options in terms of the product module. It requires more details for production because it is very basic.

There are only a few standard reports available and if you want more then they either have to be downloaded or built. Having more standard reports available would be an improvement.

For how long have I used the solution?

I have been using SAP Business One for between 10 and 15 years.

What do I think about the stability of the solution?

Over the past ten years, we have found SAP Business One to be a very solid product.

What do I think about the scalability of the solution?

This is a scalable solution and we currently have between 80 and 90 users.

How are customer service and technical support?

In cases where we face problems, we directly connect with our partners. There is a service portal and product support is very good.

Which solution did I use previously and why did I switch?

We did not use another similar product before this one.

How was the initial setup?

The initial setup is straightforward and it takes a couple of days to deploy.

What about the implementation team?

Our in-house team is in charge of implementation, deployment, and maintenance. Two staff are required for deployment.

Which other solutions did I evaluate?

We are currently working towards implementing the cloud-based, AWS, or Azure model.

What other advice do I have?

Overall, this is a good product and I recommend it. At the same time, I would like to see improvements made to the reporting. Having more reports and better reporting options would earn it a perfect rating.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Innovation and Technology Head at APPTech
Real User
May 14, 2020
Cost-effective scalability and you can access it from anywhere
Pros and Cons
  • "The most valuable feature is the ability to access it from anywhere."
  • "Overall, this is a really good product and I would rate it a ten out of ten."
  • "The browser access needs to improve, as everybody in the industry knows how limited it is."

How has it helped my organization?

During the current times, amid the pandemic, having this solution allows us to much more ably work at home. You don't need to go to the office to access your ERP. 

What is most valuable?

The most valuable feature is the ability to access it from anywhere. We can collaborate as a team from all different locations.

Putting it on the cloud gives you cost-effectiveness and the power to easily scale up, either horizontally or vertically.

What needs improvement?

The browser access needs to improve, as everybody in the industry knows how limited it is. Everybody is excited for the next version to come out with the web-based client.

I would like to see a full Linux version available in the future.

For how long have I used the solution?

I have been working with SAP Business One on AWS since 2015. We have been using the main product, Business One, since 2006.

What do I think about the stability of the solution?

This product is very stable.

What do I think about the scalability of the solution?

If you need additional resources then all you have to do is adjust it, unlike an on-premises solution where you have to replace hardware and experience downtime. Having it on the cloud essentially gives you the power to scale it up, any time you want it.

We have about 60 users in our company and we are managing about 100 clients. SAP supports organizations of all sizes but it mainly targets medium-sized and enterprise-level companies.

How are customer service and technical support?

Everybody in the SAP team, including the partners, are very knowledgable about the product at both the technical and the functional level.

How was the initial setup?

The initial setup is very easy. If you are very familiar with the product then it will take you less than an hour to deploy. Integrating it is also easy to do. The majority of time for deployment would be with the installation itself, as opposed to the configuration because it is very straightforward.

In total, it will take less than a day to fully deploy on the cloud.

What about the implementation team?

We have an in-house team to handle the integration of this product into different solutions. We have industry-specific implementation services for retail, manufacturing, real estate, and others.

Including the administrator, project manager, and consultants, you normally need less than five people to deploy. We have five people in our application support team that can take care of maintenance.

What was our ROI?

When it comes to ROI, our clients who concern themselves with it are comparing cloud-based deployments to on-premises deployments. The companies that are investing a lot of money in their on-premises server don't mind investing more if it means transitioning them to the cloud. The security is better and accessibility improved, which is worth the investment.

What's my experience with pricing, setup cost, and licensing?

SAP is a fair price and you get what you pay for. There are two versions, being a limited and a professional one. In some companies, they call the professional one the "Super User".

The price of the limited version is about 70,000 Pesos ($2,900 USD), and the professional version is about double at 140,000 Pesos ($5,800 USD).

If you need to integrate with other third-party software then you need to purchase Indirect Licenses, which are in addition to the standard fees. There would also be an implementation cost in this case.

What other advice do I have?

When this solution is installed, there are three servers. One is Active Directory, the second is the remote desktop, and the third is the SAP Database Server. In version 9.3, it is not purely cloud-based, which is why you need the remote desktop. In the upcoming version, 10.0, there will be a web-based client, which means that the entire solution will be purely cloud-based. This will result in better client experience.

My advice for anybody who is implementing SAP Business One on AWS is to be prepared. You have to understand the product really well before beginning the implementation. There are several certifications and accreditations available from SAP that are available in the training, which is a good place to start.

I also suggest getting the best consultants and technical team to assist with implementation.

The biggest lesson that I have learned from working with this solution is that you cannot learn enough by just reading about it. You need to have real-life, hands-on experience with implementing it and using it. There are a lot of things to learn and the biggest benefits come from experiencing it yourself. The documentation is okay but it is not a substitute for experience.

Overall, this is a really good product and I would rate it a ten out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
reviewer1319490 - PeerSpot reviewer
IT Manager at a leisure / travel company with 1,001-5,000 employees
Real User
Apr 7, 2020
Easy to use software that helps with finance, invoicing, and accounting
Pros and Cons
  • "The most valuable aspect is that it is easy to use the software."
  • "Not a ten because it's not software for a structured company or something very big. That is my impression."

What is our primary use case?

Our primary use case is for finance, invoicing and accounting.

What is most valuable?

The most valuable aspect is that it is easy to use the software.

For how long have I used the solution?

I have been using SAP Business One on AWS for four years. 

What do I think about the stability of the solution?

There are limits to the analytical dimensions for the accounting. There are only three analytical dimensions. You can choose a maximum of three analytical dimensions. If you want to use a more, you can. You have to upgrade the software with a version like HANA.

What's my experience with pricing, setup cost, and licensing?

We are satisfied with the price. 

What other advice do I have?

I would rate it an eight out of ten. 

Not a ten because it's not software for a structured company or something very big. That is my impression.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
IT Consultant at Wescgace
Consultant
Sep 26, 2019
Stable solution but there have been problems with the deployment
Pros and Cons
  • "I believe the solution is very stable."
  • "I feel that these vendors must be well trained so that they can deploy this solution."
  • "The vendor wasn't competent enough to deploy the SAP solution so I had to go online to help them resolve their issue."

What is our primary use case?

Our primary use case of this solution will be sale purchasing and financing.

What needs improvement?

Presently the vendor that is deploying it has lots of challenges. They are implementing it now, but we've not really signed it up. The challenge we are currently facing is that we are trying to integrate it with an SSL, or adding the SSL certificate. That is proving to be quite a challenge. That's mapping the private IP address with the public IP address.

I feel that these vendors must be well trained so that they can deploy this solution. The challenge is that they know the internal configuration, but they don't know how to configure it on a server. I don't think they have good knowledge of server security. 

What we are basically using it for, is as an accounting package. So the vendors need to have a very good understanding of accounting and balancing accounts. They are not well-grounded.

For how long have I used the solution?

A vendor is currently deploying it in our organization, so we have just started using it on premises.

What do I think about the stability of the solution?

I believe the solution is very stable.

What do I think about the scalability of the solution?

We currently have eight users and the only challenge I currently see is the performance. We only have a license for eight users, but we plan on increasing our usage if we are satisfied with it and if it meets our needs. So I believe the solution is scalable. 

How are customer service and technical support?

The vendor wasn't competent enough to deploy the SAP solution so I had to go online to help them resolve their issue. And I am a customer.

How was the initial setup?

The initial setup is rather straightforward even though we have been struggling with a few issues. 

What other advice do I have?

On a scale from one to ten, I rate this solution a seven. Additional features I would like to see in the next version is an ERP. This is an SAP Business One solution, but the HR part of SAP Business One is very limited. If they can add more features to the HR module inside the SAP Business One, it would be great. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Shipping Note at a manufacturing company with 201-500 employees
Real User
Aug 26, 2019
A solution that offers easy deployment and good stability
Pros and Cons
  • "The production and planning processes of the solution are very good."
  • "The interface needs to be improved. It needs to be more user-friendly."

What is our primary use case?

We are a factory for reducing power meters, so we use the solution for all modes of production, finance, etc.

What is most valuable?

The production and planning processes of the solution are very good.

What needs improvement?

The interface needs to be improved. It needs to be more user-friendly.

In future releases, the solution should offer more flexible UI and more analytics.

For how long have I used the solution?

I've been using the solution for ten years.

What do I think about the stability of the solution?

The solution's stability is around 90%.

What do I think about the scalability of the solution?

The scalability of the solution is around 90%. We have about 15 users. We may scale in the future, but we haven't made plans to do so.

How are customer service and technical support?

We contact technical support one to two times a month. They're good.

Which solution did I use previously and why did I switch?

We did not previously use a different solution.

How was the initial setup?

The initial setup was straightforward. Deployment took around three months.

What other advice do I have?

We are using the private cloud deployment model.

I would recommend the solution.

I would rate the solution eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user457404 - PeerSpot reviewer
IT Consultant
Vendor
Oct 2, 2017
Simple to work with and provides finance and basic logistics functions
Pros and Cons
  • "It's useful for users and it's simple to work with."
  • "Product is very stable."
  • "Production area and Bill of Materials: effective date and Subcontracting process."

What is most valuable?

  • Finance and basic logistic functions
  • It's useful for users and it's simple to work with
  • This product does what is needed, not more, but not less

How has it helped my organization?

New functions on project management and resource planning.

What needs improvement?

Production area and Bill of Materials: effective date and Subcontracting process.

For how long have I used the solution?

Eight years.

What do I think about the stability of the solution?

In version 9.2 the new add-on control seems to have some problems, so I moved back to the old method.

What do I think about the scalability of the solution?

No.

How are customer service and technical support?

Customer Service:

Good

Technical Support:

Good.

Which solution did I use previously and why did I switch?

Yes, home-grown solutions.

How was the initial setup?

It was quite straightforward with just a little misunderstanding.

Which other solutions did I evaluate?

Murano from Sage, and Deister Software (Spain - a local solution).

What other advice do I have?

Product is very stable. The key factor: if the available functions fulfill the requirements.

What is included works fine. What is not included can be customized; but it is highly recommended not to abuse customization.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Pradeep Lakhe - PeerSpot reviewer
Pradeep LakheFree Lance Advisory & Consuting-Global SAP Project ,Program,Delivery Management Solution Consulting at a tech vendor with 10,001+ employees
Real User

NA

Buyer's Guide
Download our free SAP Business One Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2026
Product Categories
ERP Cloud ERP
Buyer's Guide
Download our free SAP Business One Report and get advice and tips from experienced pros sharing their opinions.