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Innovation and Technology Head at APPTech
Real User
May 14, 2020
Cost-effective scalability and you can access it from anywhere
Pros and Cons
  • "The most valuable feature is the ability to access it from anywhere."
  • "Overall, this is a really good product and I would rate it a ten out of ten."
  • "The browser access needs to improve, as everybody in the industry knows how limited it is."
  • "The browser access needs to improve, as everybody in the industry knows how limited it is."

How has it helped my organization?

During the current times, amid the pandemic, having this solution allows us to much more ably work at home. You don't need to go to the office to access your ERP. 

What is most valuable?

The most valuable feature is the ability to access it from anywhere. We can collaborate as a team from all different locations.

Putting it on the cloud gives you cost-effectiveness and the power to easily scale up, either horizontally or vertically.

What needs improvement?

The browser access needs to improve, as everybody in the industry knows how limited it is. Everybody is excited for the next version to come out with the web-based client.

I would like to see a full Linux version available in the future.

For how long have I used the solution?

I have been working with SAP Business One on AWS since 2015. We have been using the main product, Business One, since 2006.

Buyer's Guide
SAP Business One
April 2026
Learn what your peers think about SAP Business One. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
894,668 professionals have used our research since 2012.

What do I think about the stability of the solution?

This product is very stable.

What do I think about the scalability of the solution?

If you need additional resources then all you have to do is adjust it, unlike an on-premises solution where you have to replace hardware and experience downtime. Having it on the cloud essentially gives you the power to scale it up, any time you want it.

We have about 60 users in our company and we are managing about 100 clients. SAP supports organizations of all sizes but it mainly targets medium-sized and enterprise-level companies.

How are customer service and support?

Everybody in the SAP team, including the partners, are very knowledgable about the product at both the technical and the functional level.

How was the initial setup?

The initial setup is very easy. If you are very familiar with the product then it will take you less than an hour to deploy. Integrating it is also easy to do. The majority of time for deployment would be with the installation itself, as opposed to the configuration because it is very straightforward.

In total, it will take less than a day to fully deploy on the cloud.

What about the implementation team?

We have an in-house team to handle the integration of this product into different solutions. We have industry-specific implementation services for retail, manufacturing, real estate, and others.

Including the administrator, project manager, and consultants, you normally need less than five people to deploy. We have five people in our application support team that can take care of maintenance.

What was our ROI?

When it comes to ROI, our clients who concern themselves with it are comparing cloud-based deployments to on-premises deployments. The companies that are investing a lot of money in their on-premises server don't mind investing more if it means transitioning them to the cloud. The security is better and accessibility improved, which is worth the investment.

What's my experience with pricing, setup cost, and licensing?

SAP is a fair price and you get what you pay for. There are two versions, being a limited and a professional one. In some companies, they call the professional one the "Super User".

The price of the limited version is about 70,000 Pesos ($2,900 USD), and the professional version is about double at 140,000 Pesos ($5,800 USD).

If you need to integrate with other third-party software then you need to purchase Indirect Licenses, which are in addition to the standard fees. There would also be an implementation cost in this case.

What other advice do I have?

When this solution is installed, there are three servers. One is Active Directory, the second is the remote desktop, and the third is the SAP Database Server. In version 9.3, it is not purely cloud-based, which is why you need the remote desktop. In the upcoming version, 10.0, there will be a web-based client, which means that the entire solution will be purely cloud-based. This will result in better client experience.

My advice for anybody who is implementing SAP Business One on AWS is to be prepared. You have to understand the product really well before beginning the implementation. There are several certifications and accreditations available from SAP that are available in the training, which is a good place to start.

I also suggest getting the best consultants and technical team to assist with implementation.

The biggest lesson that I have learned from working with this solution is that you cannot learn enough by just reading about it. You need to have real-life, hands-on experience with implementing it and using it. There are a lot of things to learn and the biggest benefits come from experiencing it yourself. The documentation is okay but it is not a substitute for experience.

Overall, this is a really good product and I would rate it a ten out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
NasrRafiq - PeerSpot reviewer
SAP B1 Support Consultant at Abacus Consulting
Real User
Top 20
Mar 12, 2024
Helps many organizations to fix their inventory management processes
Pros and Cons
  • "The Material Requirements Planning (MRP) feature of SAP Business One has been most beneficial for our reporting needs."
  • "The solution's CRM module can be made better."

What is most valuable?

The Material Requirements Planning (MRP) feature of SAP Business One has been most beneficial for our reporting needs.

What needs improvement?

The solution's CRM module can be made better. SAP Business One does not have an HRMS.

For how long have I used the solution?

I have been using SAP Business One for four years.

What do I think about the stability of the solution?

SAP Business One is a stable solution that provides many updates.

What do I think about the scalability of the solution?

Our clients for SAP Business One are usually small and medium-level businesses.

I rate the solution ten out of ten for scalability.

How was the initial setup?

It's difficult to implement the system and get the client's requirements, but after that, it's good.

What about the implementation team?

It takes around two to three months to implement the main parts of SAP Business One.

What's my experience with pricing, setup cost, and licensing?

If the client's budget is low, they go for SAP Business One. If their budget is high, they go for other products.

What other advice do I have?

SAP Business One is really good and has helped many organizations to fix their inventory management processes. The solution's CRM functionalities are good, but not that good. We can integrate other CRM systems like Salesforce and Odoo with SAP Business One.

Depending on the customer's needs, the solution can be deployed both on-premises and on the cloud. Gathering client requirements is a big challenge for us during the solution's implementation. I would recommend the solution to other SMBs.

Overall, I rate the solution an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
SAP Business One
April 2026
Learn what your peers think about SAP Business One. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
894,668 professionals have used our research since 2012.
Oswaldo Figueredo - PeerSpot reviewer
Platform Engineer and Infrastructure Management at Colciencias
Real User
Apr 17, 2022
Good documentation, feature rich, and simple initial setup
Pros and Cons
  • "SAP Business One on AWS has good documentation and has many services in the cloud."
  • "SAP Business One on AWS is a highly stable solution."
  • "SAP Business One on AWS could improve by having more customization and more user-friendly automation."
  • "SAP Business One on AWS could improve by having more customization and more user-friendly automation."

What is our primary use case?

I use SAP Business One on AWS for simple interactive services in many facilities.

What is most valuable?

SAP Business One on AWS has good documentation and has many services in the cloud.

What needs improvement?

SAP Business One on AWS could improve by having more customization and more user-friendly automation.

For how long have I used the solution?

I have been using SAP Business One on AWS for approximately three years.

What do I think about the stability of the solution?

SAP Business One on AWS is a highly stable solution.

What do I think about the scalability of the solution?

The scalability of SAP Business One on AWS is good.

How are customer service and support?

The technical support from SAP Business One on AWS is very good. The agents are friendly and responsive.

How was the initial setup?

SAP Business One on AWS's initial setup is simple.

What's my experience with pricing, setup cost, and licensing?

The price of SAP Business One on AWS could be lower, it is expensive.

What other advice do I have?

I would recommend this solution to others.

I rate SAP Business One on AWS a ten out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1619214 - PeerSpot reviewer
General Manager at a tech services company with 11-50 employees
Real User
Feb 16, 2022
Cost effective, reliable, but implementation could improve
Pros and Cons
  • "We have been happy with the command line interface of SAP Business One."
  • "SAP Business One is a cost-effective solution, the price is good and we pay for a subscription annually."
  • "The initial implementation is not straightforward. It took approximately three months to complete. The process could be easier."
  • "The initial implementation is not straightforward. It took approximately three months to complete. The process could be easier."

What is most valuable?

We have been happy with the command line interface of SAP Business One.

For how long have I used the solution?

I have been using SAP Business One for approximately five years.

What do I think about the stability of the solution?

The stability of SAP Business One is good.

What do I think about the scalability of the solution?

The scalability is good, it can handle approximately 2000 users.

We have 25 people in my organization using the solution from different departments, such as the finance department.

Which solution did I use previously and why did I switch?

We previously used Microsoft Dynamics but we found SAP Business One to be a better choice for our business.

How was the initial setup?

The initial implementation is not straightforward. It took approximately three months to complete. The process could be easier.

What about the implementation team?

We used a consultant to do the implementation.

What's my experience with pricing, setup cost, and licensing?

SAP Business One is a cost-effective solution. The price is good and we pay for a subscription annually.

What other advice do I have?

We do a security audit every six months. Which includes coding and scanning, everything is good.

I would recommend this solution to others.

I rate SAP Business One a seven out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1772496 - PeerSpot reviewer
General Manager at a tech services company with 11-50 employees
Real User
Feb 10, 2022
It's a complete system that covers accounting, the supply chain, and production
Pros and Cons
  • "Setting up Business One is straightforward. It took us about three months to deploy Business One on AWS."
  • "I previously used SAGE and a couple of other solutions, but Business One is the best."
  • "I would like SAP to replace Business One's fixed Web client with a native Web solution. Right now, their remote access is based on RVP. We have to access the solution through a Windows-based client. It's not a native Web interface."
  • "I would like SAP to replace Business One's fixed Web client with a native Web solution. Right now, their remote access is based on RVP."

What is our primary use case?

Business One is an ERP system that covers accounting, supply chain, production, etc. 

What needs improvement?

I would like SAP to replace Business One's fixed Web client with a native Web solution. Right now, their remote access is based on RVP. We have to access the solution through a Windows-based client. It's not a native Web interface. 

For how long have I used the solution?

I've been using Business One for two years.

What do I think about the stability of the solution?

Business One is stable.

What do I think about the scalability of the solution?

Business One is scalable. About 25 people in the company are currently using it. 

How are customer service and support?

I'm very satisfied with SAP's technical support. They took action on our issue quickly. 

Which solution did I use previously and why did I switch?

I previously used SAGE and a couple of other solutions, but Business One is the best.

How was the initial setup?

Setting up Business One is straightforward. It took us about three months to deploy Business One on AWS.

What's my experience with pricing, setup cost, and licensing?

We pay for a yearly license.

What other advice do I have?

I rate Business One eight out of 10. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1772382 - PeerSpot reviewer
Founder and CEO at a tech services company with 51-200 employees
MSP
Feb 7, 2022
Good support for add-ons, very stable, and ideal for SMBs
Pros and Cons
  • "Add-ons that can be implemented are most valuable."
  • "We are providing the support, and we get good support from SAP."
  • "It could have RPA automation and RPA elements. There could also be add-ons for a Document Management System and Warehouse Management System."
  • "It could have RPA automation and RPA elements. There could also be add-ons for a Document Management System and Warehouse Management System."

What is our primary use case?

We are a reseller, and it is used in different industries, such as the manufacturing industry, perfume industry, steel fabrication, distribution, etc.

We are selling both on-premises and cloud versions, but it is more on-premises.

What is most valuable?

Add-ons that can be implemented are most valuable.

What needs improvement?

It could have RPA automation and RPA elements. There could also be add-ons for a Document Management System and Warehouse Management System.

For how long have I used the solution?

We have been selling SAP Business One for the last five years.

What do I think about the stability of the solution?

It is very stable.

What do I think about the scalability of the solution?

It is scalable. You can add any number of users. 

It is ideal for the mid-sized market. In Dubai, there are a lot of SMBs, and it is ideal for them. 

How are customer service and support?

We are providing the support, and we get good support from SAP. I am satisfied with their performance.

How was the initial setup?

It is straightforward. Its implementation takes about two months. 

For its implementation, from the client-side, we need about three people. One finance manager should be there.

What other advice do I have?

I would recommend this solution. I would recommend looking at the case studies and implementations done by a reseller. You should see if they have implemented it in a similar industry. You should also write a list of your specific requirements on paper.

I would rate it a nine out of 10.

Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Eshvanth Singh G - PeerSpot reviewer
Practice Director at a tech services company with 201-500 employees
Real User
Top 10
Jan 30, 2022
Detailed improvement road-map, plenty of features, and cost effective
Pros and Cons
  • "The solution has all the basic features that are required for us."
  • "SAP Business One is cost-effective, user-friendly, and is suitable for the enterprise segment."
  • "There are improvements needed. However, they provide improvements over time."
  • "There are improvements needed. However, they provide improvements over time."

What is our primary use case?

My customers use SAP Business One mostly for retail, accounting, and inventory control. They have a detailed roadmap for improvements they will provide.

What is most valuable?

The solution has all the basic features that are required for us.

What needs improvement?

There are improvements needed. However, they provide improvements over time.

For how long have I used the solution?

I have been using SAP Business One for approximately 13 years.

What do I think about the stability of the solution?

The stability of SAP Business One is good.

What do I think about the scalability of the solution?

SAP Business One is scalable. The customization features can be scaled up based on your needs.

How are customer service and support?

We have been in touch with the support but most of the problems we handle ourselves.

I rate the technical support a five out of five.

How was the initial setup?

The initial setup is straightforward, it is easy to do.

What's my experience with pricing, setup cost, and licensing?

SAP Business One is a cost-effective solution.

What other advice do I have?

SAP Business One is cost-effective, user-friendly, and is suitable for the enterprise segment. I would recommend it as an SME segment product.

I rate SAP Business One a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. implementer
PeerSpot user
reviewer1220574 - PeerSpot reviewer
Operational Director at a tech services company with 11-50 employees
Real User
Jan 27, 2022
Enables us to access information in real time
Pros and Cons
  • "The relationship map is very useful for us."
  • "The relationship map is very useful for us, as we can move one document to another level and have all of that information in one click, seeing everything connected with the document or that might be in that document."
  • "Security could be improved."
  • "Security could be improved."

What is our primary use case?

We use this solution to have the information in real time. We are working on financial reports now. The solution is on-premises right now, but we will move to the cloud after the implementation.

We moved from SAP CRM to SAP Business One and we are implementing it. We started to implement it twice and put the old stuff in the ERP, like all of the documents, and invoicing, including CRM. Right now CRM is 90% working.

What is most valuable?

The relationship map is very useful for us. We can move one document to another level and have all of that information in one click.

We can see everything connected with the document or that might be in that document.

What needs improvement?

Security could be improved. A few days ago, we learned that this model of Java has some gaps in security and these gaps were updated and covered. We have reloaded a new version of the program, which has this gap excluded.

We have a lot of users working in this ERP, so connection is very important. It's important to have very strong security connections by VP or others. We started implementing on-premises and we are moving to the cloud.

The standard solutions and reports are okay, but configuring it is too hard to do. We are in this period that maybe helps us to do this work right now. The procedure will be developed in the right way and we will have the optimal method and technical uses for the operation in this CRM. Opportunities and sales orders are included in this CRM.

We have a list to develop this solution. We have information from the last historical period and adapted this information to the new ERP. We're invoicing right now, only in SAP. We haven't done the final procedure to the financial report, to the logistical report, to the warehouse, and so on. We need more reports for the warehouse, for personnel, and the HR module is missing in SAP Business One. 

It is useful because all companies have the payroll outside from their outsourcing companies. We also have that, but it is better to have all of that in the ERP.

For how long have I used the solution?

We have been using this solution for 15 months. We are on version 10.2.

What do I think about the stability of the solution?

The solution is stable, but they are ready to improve our requirements. We are working very closely with consultants from SAP partners.

We have about 25 users. We have plans to increase usage because we have a new employee in sales. It is in our budget and forecast for hires and so on. For now, we have covered all positions for users.

How are customer service and support?

We haven't worked directly with SAP's technical support, but we have support from the company which helped us implement the solution. I am satisfied with their work because they respond very quickly. If we have questions or technical problems, or a new user, they are very timely.

How was the initial setup?

Setup has been okay for us because we have been modulating with other partners and other customers.

What about the implementation team?

Implementation was done by another company. They are gold partners of SAP.

What's my experience with pricing, setup cost, and licensing?

The price is a bit expensive. They were planning implementation to only take nine or ten months, but because it was longer, the cost was also increased.

What other advice do I have?

I would rate this solution 8 out of 10. 

My advice is that we need to have the project manager from the customer, like where I implement this ERP or another one. It's important to make a very real picture of the informational flow, and the organizational structure, and all kinds of documents that we wanted to have in this ERP, in real time and after the closing period. There needs to be some report to follow up with these reports to verify all the information.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free SAP Business One Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2026
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Buyer's Guide
Download our free SAP Business One Report and get advice and tips from experienced pros sharing their opinions.