SAP Business One Reviews

The solution is pretty straightforward to set up and gets easier over time.

Technical support has been quite good.

We've found the stability to be very good.

We aren't overly satisfied with the solution. We are moving away from it.

The solution needs to be implemented properly, otherwise, a company will not be able to get the full benefit of the product.

They need to do more with, budget planning within the solution, in terms of financial budgeting. Right now, we can only input values at our sales target, however, we can't input numbers. The solution also needs to look at the monthly balance. There will need to have some type of maintenance in there. Yet, there is no model for maintenance. If you buy it you need to go and find another solution for your maintenance however, if they can do a maintenance solution within this solution that that would be a wonderful thing.

I've been using the solution for seven years or so. It's been a while. I've spent a lot of time on it.

The stability is very good. There are no bugs or glitches. It doesn't crash and freeze. It's very reliable in terms of performance.

Our business has grown beyond the capabilities of Business One. We need a bigger ERP solution, and therefore we are moving away. We're looking at SAP S/4 HANA since we already use other SAP products.

We currently have 101 users. In the future, we'll be looking at 130 to 150 users.

Technical support is quite good. They are helpful and responsive. We are quite satisfied with their level of support.

We are actually going to move over to S/4HANA. We looked at Oracle, however, we decided on SAP as we already had SAP products. I've worked with a lot of ERP and other products, including other SAP products.

The initial setup is not overly complex. It's pretty straightforward. However, at the outset, when we were fresh users, it seemed to be a bit complex. Over time, you get more and more comfortable with the process.

The price of the solution itself is not the issue, however, the cost of the licensing is strange. No other ERP that concurrent licensing. As I have what will be a hundred users at the time to use it, doesn't matter whether Samuel or George come on, SAP requires an individual attached to a license. That means even if a person is no longer a user, we have to untie the license so nobody can use that license. I need to fill it with a different person.

I am a customer and end-user of the product.

I'd recommend the product to others. Anyone who wants to use SAP Business One should do so. It's a good solution. They need to get a good implementer, however, as if it's not implemented well, you will have issues. 

I'd rate the solution at a six out of ten. At first, we really liked it, however, as of now, we need to change as it no longer meets our needs.

I work in a small college. It is a small to medium-sized enterprise, with few requirements. We are in the service sector and this product works for us.

We have done some integrations with our operational software. We are doing the billing, warehouse management, and inventory management.

We are doing financials.

We also do a full end-to-end procurement from purchasing.

It's simple to use and very direct.

I like the simplicity and that it's not very complicated.

I would like to see some shortcuts. Sometimes, you find that you have used some ERPs and other systems that make use of external data from applications such as Excel. If you have some information in Excel and you want to easily customize it for entry for SAP then this is an area that is a problem. If you want to do this then it becomes difficult. I know that there are avenues where it can be done, but it becomes difficult. It is much more difficult when you compare it with what I have experienced with some other systems. 

I am not sure if it has an HR and Payroll functionality, but it would be helpful and make it a more complete ERP if they could put the HR and Payroll functionality in it.

I have been worked with this solution for six years.

It's a stable solution. We haven't had any limitations yet.

We have approximately 50 users.

We haven't contacted technical support through SAP.

We have a local support partner here. When we have some small issues, we are able to go through them and they help us.

The initial setup was straightforward. It wasn't very difficult.

We don't require a team for maintenance.

We feel that the licensing fees are a bit on the higher side. If there is a scope for reductions, it would be very welcome.

The price could always be reduced.

I would recommend Business One to someone who is the in the scale of what we do. It's a pretty stable system. That said, there is always room for improvement in any product.

I would rate this solution an eight out of ten.

This is a complete production. We are manufacturers, especially in the manufacturing demand.

All of the production, finance, purchases, and different modules are being used in SAP Business One.

The most valuable feature of this solution is Financial Management.

The billing functionality and the integration of one department to other departments are areas that need improvement.

The price for AMC should be optional for those who do not use it.

There is no dependency, the integration between the other applications. For example, if I implement any third party, the integration will be a little bit complex.

The scalability of the data load and other aspects will also be complex. 

If you login to SAP S4HANA, it takes you a maximum of 20 seconds and with SAP Business One it will take a least one minute.

Bandwidth needs improvement.

I would like to see production integration included in the next release.

The organization has been using this solution for ten years and I joined approximately two years ago.

This solution is stable. It's perfect. We have not had any issues.

It's a scalable product.

We have contacted technical support and we are satisfied with them.

The initial setup is moderate. I can't say that it is straightforward but it is not complex, and it is not easy.

It's at a moderate level.

In terms of price, it's fair, but the problem is with AMC. We are not using any AMC support but we are still paying it.

I recommend this solution to others who are interested in using it.

I would rate SAP Business One a seven out of ten.

I am a partner for SAP Business One and I have implemented more than 30 customers. My primary use is as a reseller. The customer's primary use varies but the product is primarily used in the automation of business functions. The specific use depends on the customer's needs.   

The features that are most valuable will vary depending on the client. Turkey is a multi-currency country. Although we have Turkish Lira as our own currency, most of the trade is going on with Euro or US dollars because of the high inflation rate or because the unit pricing is in Euros or United States dollars. But Business One can handle this multi-currency situation very well. The financial model is good, so the financial piece is a nice feature for our users in Turkey at least.  

The searching of documents is also a very good feature that most of my customers like. With it, they can find documents that they are looking for very easily. Also, there is a Yellow Arrow (i.e., Golden Arrow) linking feature to establish connections between the documents and accounts, the business partners, or events. The clients appreciate this feature for simplifying document management.   

These two features are the ones that first came to my mind as being most mentioned by clients.  

This product could be improved the most in the user interfaces. Most of the new generation users are looking for drag-and-drop functionality, which SAP does not have. Also the SAP WEB Browser access is limited to some functionalities. It would be better if a higher portion of the software is compatible with web browser.   

I have been using SAP Business One for five years now.  

I think that Business One is very stable.  

Scalability is good. It is really easy to add new users or new departments or new branches. I have gone up to 220 users without any problems. So, I think it is good at scalability in increasing the number of users.  

Our customers range is broad from the smallest to the largest of our clients. But even if the number of users in a company is small — like, for example, 20 or 25 users — I also have customers who are some of the largest 500 companies in Turkey. These companies are not creating millions of transactions. But if you look at the revenue, then all of the clients — from the smallest that we service — are larger financially than the typical small and medium-sized enterprises.  

Our technical support representative is located in Hungary and he is the perfect man for providing support. On the other hand, I know that my friends in Italy have suffered from having poor technical support. So, from what I know, I can say that the quality of support is dependent on the support team and employee you are working with.  

I have worked with different solutions. The one I worked with the most was Netsys and that was for about 10 years. Netsys is a local ERP (Enterprise Resource Planning) system.  

The initial setup is simple. It usually takes only a day or so.  

I think the price of Business One is reasonable considering the functionality.  

As a reseller, we evaluate various solutions. In the medium to large companies, we mostly shortlist SAP S/4HANA and SAP Business One. The clients try to decide between S/4HANA and SAP Business One. This causes some confusion sometimes because there is a huge price difference between the two products. Of course, there are big differences in functionality. The question becomes whether the functionality of SAP Business One is enough for the customer's needs or not. I try to help them in making these decisions by providing clues about how the products differ and how they could fill the customer's needs.  

My advice to people considering this tool has to do with how to use it. The result is definitely very important and often people focus on that. But if you score a successful project out of 100%, a good software may be only 40% of that. Another 40% is the team of implementers, and their knowledge and experience. This is very important. The remaining 20% is the customer. You have to know if the customer ready for this kind of project. You have to know if the customer knows what he wants to have after this project is complete. Sometimes the customer does not know what he is looking for. In that case, the project can never get finished. Yes, it is important to have a good software, but it is also important to have a good team doing the project and also have a very good understanding of the project from the customer side. All of these things together are very important.  

On a scale from one to ten where one is the worst and ten is the best, I would rate Business One as an eight-out-of-ten. The additional features I would like to see to make it score higher is increased functionality supported for web browser access and more user-friendly forms and UI templates.  

During the current times, amid the pandemic, having this solution allows us to much more ably work at home. You don't need to go to the office to access your ERP. 

The most valuable feature is the ability to access it from anywhere. We can collaborate as a team from all different locations.

Putting it on the cloud gives you cost-effectiveness and the power to easily scale up, either horizontally or vertically.

The browser access needs to improve, as everybody in the industry knows how limited it is. Everybody is excited for the next version to come out with the web-based client.

I would like to see a full Linux version available in the future.

I have been working with SAP Business One on AWS since 2015. We have been using the main product, Business One, since 2006.

This product is very stable.

If you need additional resources then all you have to do is adjust it, unlike an on-premises solution where you have to replace hardware and experience downtime. Having it on the cloud essentially gives you the power to scale it up, any time you want it.

We have about 60 users in our company and we are managing about 100 clients. SAP supports organizations of all sizes but it mainly targets medium-sized and enterprise-level companies.

Everybody in the SAP team, including the partners, are very knowledgable about the product at both the technical and the functional level.

The initial setup is very easy. If you are very familiar with the product then it will take you less than an hour to deploy. Integrating it is also easy to do. The majority of time for deployment would be with the installation itself, as opposed to the configuration because it is very straightforward.

In total, it will take less than a day to fully deploy on the cloud.

We have an in-house team to handle the integration of this product into different solutions. We have industry-specific implementation services for retail, manufacturing, real estate, and others.

Including the administrator, project manager, and consultants, you normally need less than five people to deploy. We have five people in our application support team that can take care of maintenance.

When it comes to ROI, our clients who concern themselves with it are comparing cloud-based deployments to on-premises deployments. The companies that are investing a lot of money in their on-premises server don't mind investing more if it means transitioning them to the cloud. The security is better and accessibility improved, which is worth the investment.

SAP is a fair price and you get what you pay for. There are two versions, being a limited and a professional one. In some companies, they call the professional one the "Super User".

The price of the limited version is about 70,000 Pesos ($2,900 USD), and the professional version is about double at 140,000 Pesos ($5,800 USD).

If you need to integrate with other third-party software then you need to purchase Indirect Licenses, which are in addition to the standard fees. There would also be an implementation cost in this case.

When this solution is installed, there are three servers. One is Active Directory, the second is the remote desktop, and the third is the SAP Database Server. In version 9.3, it is not purely cloud-based, which is why you need the remote desktop. In the upcoming version, 10.0, there will be a web-based client, which means that the entire solution will be purely cloud-based. This will result in better client experience.

My advice for anybody who is implementing SAP Business One on AWS is to be prepared. You have to understand the product really well before beginning the implementation. There are several certifications and accreditations available from SAP that are available in the training, which is a good place to start.

I also suggest getting the best consultants and technical team to assist with implementation.

The biggest lesson that I have learned from working with this solution is that you cannot learn enough by just reading about it. You need to have real-life, hands-on experience with implementing it and using it. There are a lot of things to learn and the biggest benefits come from experiencing it yourself. The documentation is okay but it is not a substitute for experience.

Overall, this is a really good product and I would rate it a ten out of ten.

The Material Requirements Planning (MRP) feature of SAP Business One has been most beneficial for our reporting needs.

The solution's CRM module can be made better. SAP Business One does not have an HRMS.

I have been using SAP Business One for four years.

SAP Business One is a stable solution that provides many updates.

Our clients for SAP Business One are usually small and medium-level businesses.

I rate the solution ten out of ten for scalability.

It's difficult to implement the system and get the client's requirements, but after that, it's good.

It takes around two to three months to implement the main parts of SAP Business One.

If the client's budget is low, they go for SAP Business One. If their budget is high, they go for other products.

SAP Business One is really good and has helped many organizations to fix their inventory management processes. The solution's CRM functionalities are good, but not that good. We can integrate other CRM systems like Salesforce and Odoo with SAP Business One.

Depending on the customer's needs, the solution can be deployed both on-premises and on the cloud. Gathering client requirements is a big challenge for us during the solution's implementation. I would recommend the solution to other SMBs.

Overall, I rate the solution an eight out of ten.

We have been happy with the command line interface of SAP Business One.

I have been using SAP Business One for approximately five years.

The stability of SAP Business One is good.

The scalability is good, it can handle approximately 2000 users.

We have 25 people in my organization using the solution from different departments, such as the finance department.

We previously used Microsoft Dynamics but we found SAP Business One to be a better choice for our business.

The initial implementation is not straightforward. It took approximately three months to complete. The process could be easier.

We used a consultant to do the implementation.

SAP Business One is a cost-effective solution. The price is good and we pay for a subscription annually.

We do a security audit every six months. Which includes coding and scanning, everything is good.

I would recommend this solution to others.

I rate SAP Business One a seven out of ten.

Business One is an ERP system that covers accounting, supply chain, production, etc. 

I would like SAP to replace Business One's fixed Web client with a native Web solution. Right now, their remote access is based on RVP. We have to access the solution through a Windows-based client. It's not a native Web interface. 

I've been using Business One for two years.

Business One is stable.

Business One is scalable. About 25 people in the company are currently using it. 

I'm very satisfied with SAP's technical support. They took action on our issue quickly. 

I previously used SAGE and a couple of other solutions, but Business One is the best.

Setting up Business One is straightforward. It took us about three months to deploy Business One on AWS.

We pay for a yearly license.

I rate Business One eight out of 10.