SAP Business One Reviews

We are a service provider and we use SAP Business One for most of our clients.

The basic modules that we use are for financials, inventory, account receivables, accounts payable, and human resources.

The vendor has a very good roadmap for the product.

We would like to see more options in terms of the product module. It requires more details for production because it is very basic.

There are only a few standard reports available and if you want more then they either have to be downloaded or built. Having more standard reports available would be an improvement.

I have been using SAP Business One for between 10 and 15 years.

Over the past ten years, we have found SAP Business One to be a very solid product.

This is a scalable solution and we currently have between 80 and 90 users.

In cases where we face problems, we directly connect with our partners. There is a service portal and product support is very good.

We did not use another similar product before this one.

The initial setup is straightforward and it takes a couple of days to deploy.

Our in-house team is in charge of implementation, deployment, and maintenance. Two staff are required for deployment.

We are currently working towards implementing the cloud-based, AWS, or Azure model.

Overall, this is a good product and I recommend it. At the same time, I would like to see improvements made to the reporting. Having more reports and better reporting options would earn it a perfect rating.

I would rate this solution a nine out of ten.

I am a partner for SAP Business One and I have implemented more than 30 customers. My primary use is as a reseller. The customer's primary use varies but the product is primarily used in the automation of business functions. The specific use depends on the customer's needs.   

The features that are most valuable will vary depending on the client. Turkey is a multi-currency country. Although we have Turkish Lira as our own currency, most of the trade is going on with Euro or US dollars because of the high inflation rate or because the unit pricing is in Euros or United States dollars. But Business One can handle this multi-currency situation very well. The financial model is good, so the financial piece is a nice feature for our users in Turkey at least.  

The searching of documents is also a very good feature that most of my customers like. With it, they can find documents that they are looking for very easily. Also, there is a Yellow Arrow (i.e., Golden Arrow) linking feature to establish connections between the documents and accounts, the business partners, or events. The clients appreciate this feature for simplifying document management.   

These two features are the ones that first came to my mind as being most mentioned by clients.  

This product could be improved the most in the user interfaces. Most of the new generation users are looking for drag-and-drop functionality, which SAP does not have. Also the SAP WEB Browser access is limited to some functionalities. It would be better if a higher portion of the software is compatible with web browser.   

I have been using SAP Business One for five years now.  

I think that Business One is very stable.  

Scalability is good. It is really easy to add new users or new departments or new branches. I have gone up to 220 users without any problems. So, I think it is good at scalability in increasing the number of users.  

Our customers range is broad from the smallest to the largest of our clients. But even if the number of users in a company is small — like, for example, 20 or 25 users — I also have customers who are some of the largest 500 companies in Turkey. These companies are not creating millions of transactions. But if you look at the revenue, then all of the clients — from the smallest that we service — are larger financially than the typical small and medium-sized enterprises.  

Our technical support representative is located in Hungary and he is the perfect man for providing support. On the other hand, I know that my friends in Italy have suffered from having poor technical support. So, from what I know, I can say that the quality of support is dependent on the support team and employee you are working with.  

I have worked with different solutions. The one I worked with the most was Netsys and that was for about 10 years. Netsys is a local ERP (Enterprise Resource Planning) system.  

The initial setup is simple. It usually takes only a day or so.  

I think the price of Business One is reasonable considering the functionality.  

As a reseller, we evaluate various solutions. In the medium to large companies, we mostly shortlist SAP S/4HANA and SAP Business One. The clients try to decide between S/4HANA and SAP Business One. This causes some confusion sometimes because there is a huge price difference between the two products. Of course, there are big differences in functionality. The question becomes whether the functionality of SAP Business One is enough for the customer's needs or not. I try to help them in making these decisions by providing clues about how the products differ and how they could fill the customer's needs.  

My advice to people considering this tool has to do with how to use it. The result is definitely very important and often people focus on that. But if you score a successful project out of 100%, a good software may be only 40% of that. Another 40% is the team of implementers, and their knowledge and experience. This is very important. The remaining 20% is the customer. You have to know if the customer ready for this kind of project. You have to know if the customer knows what he wants to have after this project is complete. Sometimes the customer does not know what he is looking for. In that case, the project can never get finished. Yes, it is important to have a good software, but it is also important to have a good team doing the project and also have a very good understanding of the project from the customer side. All of these things together are very important.  

On a scale from one to ten where one is the worst and ten is the best, I would rate Business One as an eight-out-of-ten. The additional features I would like to see to make it score higher is increased functionality supported for web browser access and more user-friendly forms and UI templates.  

During the current times, amid the pandemic, having this solution allows us to much more ably work at home. You don't need to go to the office to access your ERP. 

The most valuable feature is the ability to access it from anywhere. We can collaborate as a team from all different locations.

Putting it on the cloud gives you cost-effectiveness and the power to easily scale up, either horizontally or vertically.

The browser access needs to improve, as everybody in the industry knows how limited it is. Everybody is excited for the next version to come out with the web-based client.

I would like to see a full Linux version available in the future.

I have been working with SAP Business One on AWS since 2015. We have been using the main product, Business One, since 2006.

This product is very stable.

If you need additional resources then all you have to do is adjust it, unlike an on-premises solution where you have to replace hardware and experience downtime. Having it on the cloud essentially gives you the power to scale it up, any time you want it.

We have about 60 users in our company and we are managing about 100 clients. SAP supports organizations of all sizes but it mainly targets medium-sized and enterprise-level companies.

Everybody in the SAP team, including the partners, are very knowledgable about the product at both the technical and the functional level.

The initial setup is very easy. If you are very familiar with the product then it will take you less than an hour to deploy. Integrating it is also easy to do. The majority of time for deployment would be with the installation itself, as opposed to the configuration because it is very straightforward.

In total, it will take less than a day to fully deploy on the cloud.

We have an in-house team to handle the integration of this product into different solutions. We have industry-specific implementation services for retail, manufacturing, real estate, and others.

Including the administrator, project manager, and consultants, you normally need less than five people to deploy. We have five people in our application support team that can take care of maintenance.

When it comes to ROI, our clients who concern themselves with it are comparing cloud-based deployments to on-premises deployments. The companies that are investing a lot of money in their on-premises server don't mind investing more if it means transitioning them to the cloud. The security is better and accessibility improved, which is worth the investment.

SAP is a fair price and you get what you pay for. There are two versions, being a limited and a professional one. In some companies, they call the professional one the "Super User".

The price of the limited version is about 70,000 Pesos ($2,900 USD), and the professional version is about double at 140,000 Pesos ($5,800 USD).

If you need to integrate with other third-party software then you need to purchase Indirect Licenses, which are in addition to the standard fees. There would also be an implementation cost in this case.

When this solution is installed, there are three servers. One is Active Directory, the second is the remote desktop, and the third is the SAP Database Server. In version 9.3, it is not purely cloud-based, which is why you need the remote desktop. In the upcoming version, 10.0, there will be a web-based client, which means that the entire solution will be purely cloud-based. This will result in better client experience.

My advice for anybody who is implementing SAP Business One on AWS is to be prepared. You have to understand the product really well before beginning the implementation. There are several certifications and accreditations available from SAP that are available in the training, which is a good place to start.

I also suggest getting the best consultants and technical team to assist with implementation.

The biggest lesson that I have learned from working with this solution is that you cannot learn enough by just reading about it. You need to have real-life, hands-on experience with implementing it and using it. There are a lot of things to learn and the biggest benefits come from experiencing it yourself. The documentation is okay but it is not a substitute for experience.

Overall, this is a really good product and I would rate it a ten out of ten.

Our primary use case is for finance, invoicing and accounting.

The most valuable aspect is that it is easy to use the software.

I have been using SAP Business One on AWS for four years. 

There are limits to the analytical dimensions for the accounting. There are only three analytical dimensions. You can choose a maximum of three analytical dimensions. If you want to use a more, you can. You have to upgrade the software with a version like HANA.

We are satisfied with the price. 

I would rate it an eight out of ten. 

Not a ten because it's not software for a structured company or something very big. That is my impression.

Our primary use case of this solution will be sale purchasing and financing.

Presently the vendor that is deploying it has lots of challenges. They are implementing it now, but we've not really signed it up. The challenge we are currently facing is that we are trying to integrate it with an SSL, or adding the SSL certificate. That is proving to be quite a challenge. That's mapping the private IP address with the public IP address.

I feel that these vendors must be well trained so that they can deploy this solution. The challenge is that they know the internal configuration, but they don't know how to configure it on a server. I don't think they have good knowledge of server security. 

What we are basically using it for, is as an accounting package. So the vendors need to have a very good understanding of accounting and balancing accounts. They are not well-grounded.

I believe the solution is very stable.

We currently have eight users and the only challenge I currently see is the performance. We only have a license for eight users, but we plan on increasing our usage if we are satisfied with it and if it meets our needs. So I believe the solution is scalable. 

The vendor wasn't competent enough to deploy the SAP solution so I had to go online to help them resolve their issue. And I am a customer.

The initial setup is rather straightforward even though we have been struggling with a few issues. 

On a scale from one to ten, I rate this solution a seven. Additional features I would like to see in the next version is an ERP. This is an SAP Business One solution, but the HR part of SAP Business One is very limited. If they can add more features to the HR module inside the SAP Business One, it would be great. 

We are a factory for reducing power meters, so we use the solution for all modes of production, finance, etc.

The production and planning processes of the solution are very good.

The interface needs to be improved. It needs to be more user-friendly.

In future releases, the solution should offer more flexible UI and more analytics.

The solution's stability is around 90%.

The scalability of the solution is around 90%. We have about 15 users. We may scale in the future, but we haven't made plans to do so.

We contact technical support one to two times a month. They're good.

We did not previously use a different solution.

The initial setup was straightforward. Deployment took around three months.

We are using the private cloud deployment model.

I would recommend the solution.

I would rate the solution eight out of ten.

• Finance and basic logistic functions
• It's useful for users and it's simple to work with
• This product does what is needed, not more, but not less

New functions on project management and resource planning.

Production area and Bill of Materials: effective date and Subcontracting process.

Eight years.

In version 9.2 the new add-on control seems to have some problems, so I moved back to the old method.

No.

Good

Good.

Yes, home-grown solutions.

It was quite straightforward with just a little misunderstanding.

Murano from Sage, and Deister Software (Spain - a local solution).

Product is very stable. The key factor: if the available functions fulfill the requirements.

What is included works fine. What is not included can be customized; but it is highly recommended not to abuse customization.

We are a reseller, and it is used in different industries, such as the manufacturing industry, perfume industry, steel fabrication, distribution, etc.

We are selling both on-premises and cloud versions, but it is more on-premises.

Add-ons that can be implemented are most valuable.

It could have RPA automation and RPA elements. There could also be add-ons for a Document Management System and Warehouse Management System.

We have been selling SAP Business One for the last five years.

It is very stable.

It is scalable. You can add any number of users. 

It is ideal for the mid-sized market. In Dubai, there are a lot of SMBs, and it is ideal for them. 

We are providing the support, and we get good support from SAP. I am satisfied with their performance.

It is straightforward. Its implementation takes about two months. 

For its implementation, from the client-side, we need about three people. One finance manager should be there.

I would recommend this solution. I would recommend looking at the case studies and implementations done by a reseller. You should see if they have implemented it in a similar industry. You should also write a list of your specific requirements on paper.

I would rate it a nine out of 10.