SAP Business One Reviews and Pricing

Eshvanth Singh G

Practice Director at a tech services company with 201-500 employees

Jan 30, 2022

Download

Detailed improvement road-map, plenty of features, and cost effective

Pros and Cons

"The solution has all the basic features that are required for us."

"There are improvements needed. However, they provide improvements over time."

What is our primary use case?

My customers use SAP Business One mostly for retail, accounting, and inventory control. They have a detailed roadmap for improvements they will provide.

What is most valuable?

The solution has all the basic features that are required for us.

What needs improvement?

There are improvements needed. However, they provide improvements over time.

For how long have I used the solution?

I have been using SAP Business One for approximately 13 years.

Buyer's Guide

SAP Business One

April 2025

Free Report: SAP Business One Reviews and More

Learn what your peers think about SAP Business One. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.

DOWNLOAD NOW

851,823 professionals have used our research since 2012.

What do I think about the stability of the solution?

The stability of SAP Business One is good.

What do I think about the scalability of the solution?

SAP Business One is scalable. The customization features can be scaled up based on your needs.

How are customer service and support?

We have been in touch with the support but most of the problems we handle ourselves.

I rate the technical support a five out of five.

How was the initial setup?

The initial setup is straightforward, it is easy to do.

What's my experience with pricing, setup cost, and licensing?

SAP Business One is a cost-effective solution.

What other advice do I have?

SAP Business One is cost-effective, user-friendly, and is suitable for the enterprise segment. I would recommend it as an SME segment product.

I rate SAP Business One a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: implementer

reviewer1772382

Founder and CEO at a tech services company with 51-200 employees

Feb 7, 2022

Download

Good support for add-ons, very stable, and ideal for SMBs

Pros and Cons

"Add-ons that can be implemented are most valuable."

"It could have RPA automation and RPA elements. There could also be add-ons for a Document Management System and Warehouse Management System."

What is our primary use case?

We are a reseller, and it is used in different industries, such as the manufacturing industry, perfume industry, steel fabrication, distribution, etc.

We are selling both on-premises and cloud versions, but it is more on-premises.

What is most valuable?

Add-ons that can be implemented are most valuable.

What needs improvement?

It could have RPA automation and RPA elements. There could also be add-ons for a Document Management System and Warehouse Management System.

For how long have I used the solution?

We have been selling SAP Business One for the last five years.

What do I think about the stability of the solution?

It is very stable.

What do I think about the scalability of the solution?

It is scalable. You can add any number of users.

It is ideal for the mid-sized market. In Dubai, there are a lot of SMBs, and it is ideal for them.

How are customer service and support?

We are providing the support, and we get good support from SAP. I am satisfied with their performance.

How was the initial setup?

It is straightforward. Its implementation takes about two months.

For its implementation, from the client-side, we need about three people. One finance manager should be there.

What other advice do I have?

I would recommend this solution. I would recommend looking at the case studies and implementations done by a reseller. You should see if they have implemented it in a similar industry. You should also write a list of your specific requirements on paper.

I would rate it a nine out of 10.

Disclosure: My company has a business relationship with this vendor other than being a customer: