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Project Manager at EJADA
Consultant
A relatively simple to use solution although lacks the ability to integrate with other tools
Pros and Cons
  • "Less complicated than other similar solutions."
  • "Lacks ability to integrate with other tools."

What is our primary use case?

We are partners with SAP and I am an SAP FICO and s4 Hana consultant. 

What is most valuable?

This solution is less complicated than other similar solutions like ERP. 

What needs improvement?

The solution lacks ability to integrate with other tools. 

For how long have I used the solution?

I've worked with this solution for two and a half years. 

Buyer's Guide
SAP Business One
June 2025
Learn what your peers think about SAP Business One. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
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What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

The solution is scalable. 

How was the initial setup?

The initial setup is straightforward. 

What's my experience with pricing, setup cost, and licensing?

The cost of licensing this solution is very fair. 

What other advice do I have?

I would rate this solution a seven out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1410804 - PeerSpot reviewer
SAP Architecture Manager at a consultancy with 11-50 employees
Real User
Good support, solid performance, and scales according to our needs
Pros and Cons
    • "There are only a few standard reports available and if you want more then they either have to be downloaded or built."

    What is our primary use case?

    We are a service provider and we use SAP Business One for most of our clients.

    The basic modules that we use are for financials, inventory, account receivables, accounts payable, and human resources.

    What is most valuable?

    The vendor has a very good roadmap for the product.

    What needs improvement?

    We would like to see more options in terms of the product module. It requires more details for production because it is very basic.

    There are only a few standard reports available and if you want more then they either have to be downloaded or built. Having more standard reports available would be an improvement.

    For how long have I used the solution?

    I have been using SAP Business One for between 10 and 15 years.

    What do I think about the stability of the solution?

    Over the past ten years, we have found SAP Business One to be a very solid product.

    What do I think about the scalability of the solution?

    This is a scalable solution and we currently have between 80 and 90 users.

    How are customer service and technical support?

    In cases where we face problems, we directly connect with our partners. There is a service portal and product support is very good.

    Which solution did I use previously and why did I switch?

    We did not use another similar product before this one.

    How was the initial setup?

    The initial setup is straightforward and it takes a couple of days to deploy.

    What about the implementation team?

    Our in-house team is in charge of implementation, deployment, and maintenance. Two staff are required for deployment.

    Which other solutions did I evaluate?

    We are currently working towards implementing the cloud-based, AWS, or Azure model.

    What other advice do I have?

    Overall, this is a good product and I recommend it. At the same time, I would like to see improvements made to the reporting. Having more reports and better reporting options would earn it a perfect rating.

    I would rate this solution a nine out of ten.

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
    PeerSpot user
    Buyer's Guide
    SAP Business One
    June 2025
    Learn what your peers think about SAP Business One. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
    860,632 professionals have used our research since 2012.
    it_user457404 - PeerSpot reviewer
    IT Consultant
    Vendor
    Simple to work with and provides finance and basic logistics functions
    Pros and Cons
    • "It's useful for users and it's simple to work with."
    • "Production area and Bill of Materials: effective date and Subcontracting process."

    What is most valuable?

    • Finance and basic logistic functions
    • It's useful for users and it's simple to work with
    • This product does what is needed, not more, but not less

    How has it helped my organization?

    New functions on project management and resource planning.

    What needs improvement?

    Production area and Bill of Materials: effective date and Subcontracting process.

    For how long have I used the solution?

    Eight years.

    What do I think about the stability of the solution?

    In version 9.2 the new add-on control seems to have some problems, so I moved back to the old method.

    What do I think about the scalability of the solution?

    No.

    How are customer service and technical support?

    Customer Service:

    Good

    Technical Support:

    Good.

    Which solution did I use previously and why did I switch?

    Yes, home-grown solutions.

    How was the initial setup?

    It was quite straightforward with just a little misunderstanding.

    Which other solutions did I evaluate?

    Murano from Sage, and Deister Software (Spain - a local solution).

    What other advice do I have?

    Product is very stable. The key factor: if the available functions fulfill the requirements.

    What is included works fine. What is not included can be customized; but it is highly recommended not to abuse customization.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Pradeep Lakhe - PeerSpot reviewer
    Pradeep LakheFree Lance Advisory & Consuting-Global SAP Project ,Program,Delivery Management Solution Consulting at a tech vendor with 10,001+ employees
    Real User

    NA

    NasrRafiq - PeerSpot reviewer
    SAP B1 Support Consultant at Abacus Consulting
    Real User
    Top 5
    Helps many organizations to fix their inventory management processes
    Pros and Cons
    • "The Material Requirements Planning (MRP) feature of SAP Business One has been most beneficial for our reporting needs."
    • "The solution's CRM module can be made better."

    What is most valuable?

    The Material Requirements Planning (MRP) feature of SAP Business One has been most beneficial for our reporting needs.

    What needs improvement?

    The solution's CRM module can be made better. SAP Business One does not have an HRMS.

    For how long have I used the solution?

    I have been using SAP Business One for four years.

    What do I think about the stability of the solution?

    SAP Business One is a stable solution that provides many updates.

    What do I think about the scalability of the solution?

    Our clients for SAP Business One are usually small and medium-level businesses.

    I rate the solution ten out of ten for scalability.

    How was the initial setup?

    It's difficult to implement the system and get the client's requirements, but after that, it's good.

    What about the implementation team?

    It takes around two to three months to implement the main parts of SAP Business One.

    What's my experience with pricing, setup cost, and licensing?

    If the client's budget is low, they go for SAP Business One. If their budget is high, they go for other products.

    What other advice do I have?

    SAP Business One is really good and has helped many organizations to fix their inventory management processes. The solution's CRM functionalities are good, but not that good. We can integrate other CRM systems like Salesforce and Odoo with SAP Business One.

    Depending on the customer's needs, the solution can be deployed both on-premises and on the cloud. Gathering client requirements is a big challenge for us during the solution's implementation. I would recommend the solution to other SMBs.

    Overall, I rate the solution an eight out of ten.

    Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
    PeerSpot user
    reviewer1772382 - PeerSpot reviewer
    Founder and CEO at a tech services company with 51-200 employees
    MSP
    Good support for add-ons, very stable, and ideal for SMBs
    Pros and Cons
    • "Add-ons that can be implemented are most valuable."
    • "It could have RPA automation and RPA elements. There could also be add-ons for a Document Management System and Warehouse Management System."

    What is our primary use case?

    We are a reseller, and it is used in different industries, such as the manufacturing industry, perfume industry, steel fabrication, distribution, etc.

    We are selling both on-premises and cloud versions, but it is more on-premises.

    What is most valuable?

    Add-ons that can be implemented are most valuable.

    What needs improvement?

    It could have RPA automation and RPA elements. There could also be add-ons for a Document Management System and Warehouse Management System.

    For how long have I used the solution?

    We have been selling SAP Business One for the last five years.

    What do I think about the stability of the solution?

    It is very stable.

    What do I think about the scalability of the solution?

    It is scalable. You can add any number of users. 

    It is ideal for the mid-sized market. In Dubai, there are a lot of SMBs, and it is ideal for them. 

    How are customer service and support?

    We are providing the support, and we get good support from SAP. I am satisfied with their performance.

    How was the initial setup?

    It is straightforward. Its implementation takes about two months. 

    For its implementation, from the client-side, we need about three people. One finance manager should be there.

    What other advice do I have?

    I would recommend this solution. I would recommend looking at the case studies and implementations done by a reseller. You should see if they have implemented it in a similar industry. You should also write a list of your specific requirements on paper.

    I would rate it a nine out of 10.

    Disclosure: My company has a business relationship with this vendor other than being a customer.
    PeerSpot user
    Eshvanth Singh G - PeerSpot reviewer
    Practice Director at a tech services company with 201-500 employees
    Real User
    Top 10
    Detailed improvement road-map, plenty of features, and cost effective
    Pros and Cons
    • "The solution has all the basic features that are required for us."
    • "There are improvements needed. However, they provide improvements over time."

    What is our primary use case?

    My customers use SAP Business One mostly for retail, accounting, and inventory control. They have a detailed roadmap for improvements they will provide.

    What is most valuable?

    The solution has all the basic features that are required for us.

    What needs improvement?

    There are improvements needed. However, they provide improvements over time.

    For how long have I used the solution?

    I have been using SAP Business One for approximately 13 years.

    What do I think about the stability of the solution?

    The stability of SAP Business One is good.

    What do I think about the scalability of the solution?

    SAP Business One is scalable. The customization features can be scaled up based on your needs.

    How are customer service and support?

    We have been in touch with the support but most of the problems we handle ourselves.

    I rate the technical support a five out of five.

    How was the initial setup?

    The initial setup is straightforward, it is easy to do.

    What's my experience with pricing, setup cost, and licensing?

    SAP Business One is a cost-effective solution.

    What other advice do I have?

    SAP Business One is cost-effective, user-friendly, and is suitable for the enterprise segment. I would recommend it as an SME segment product.

    I rate SAP Business One a nine out of ten.

    Disclosure: My company has a business relationship with this vendor other than being a customer. implementer
    PeerSpot user
    Buyer's Guide
    Download our free SAP Business One Report and get advice and tips from experienced pros sharing their opinions.
    Updated: June 2025
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    Download our free SAP Business One Report and get advice and tips from experienced pros sharing their opinions.