SAP Business One Reviews

We have clients who have Business One.

I like that it's stable.

The installation process could be easier. They should have better tools to improve the effectiveness of the installation.

We have been working with SAP Business One since 1998.

SAP Business One is stable. 

It's scalable. 

The initial setup is straightforward. It took several days to set up and deploy this solution. The company has about 20 technical people to maintain this solution.

I did it myself. 

I would recommend this solution to new users.

On a scale from one to ten, I would give SAP Business One an eight.

Our primary use case of the product is for creating sales orders, checking inventory, creating searches, things like that. We are resellers and implementers and I'm a senior consultant. 

I like this solution because it's fully integrated which means everything is connected. When we raise a sales order, everything is there so we don't need to go back to the purchase or finance departments to get what we need. They've made lots of improvements on the visuals and the usability in this latest version. The dashboards, interface and security are all amazing. 

This is a relatively expensive solution and the cost should be reduced, especially now that there are competitors coming into the market. I'd like to see some advanced HR model with payroll, because it's lacking in this area. 

I've been using this solution for five years. 

This is a stable solution. 

The solution is scalable up to 150 users which is fine for us because we're a relatively small company. Depending on the time of year, we have a maximum of 30 users. 

We haven't had direct contact with technical support but some of our clients use them.  We tend to provide the support for clients in our region. 

We're implementers, so the initial setup is easy for us.  

We have a permanent license with an annual maintenance contract. 

I would recommend this product but it's important to take your budget into account. 

I rate this solution a seven out of 10. 

We use it for finance, warehouse, and sales.

All parts for inventory control, project budget, accounting, and business information are valuable.

It is very friendly to obtain information. It is also very easy to make the changes that we need. We have a developer with us, and he can make the required changes or rules.

There should be a portal so that our providers can give us their invoices. This is something that it is missing currently. SAP provides such a portal with SAP ERP, but it is not available with SAP Business One.

I have been using this solution for two years. We implemented it in 2019.

It is stable. When you're using a public cloud, it can be a little slow, which depends on your cloud provider. In the beginning, it was very slow. We then switched to Amazon, and since then, we haven't had any problems.

I haven't used their technical support. We have a developer for any help.

Its implementation is really easy. The hardest part is to change the process flow of the company.

We evaluate every solution very closely before purchase. It gives us what we need, and we are using all the features that we need. We haven't had any problems.

It is very important to go for a contract that doesn't include paying your public cloud provider's company for development. It will give you the possibility to make your own changes without having to pay your public cloud vendor. You need to check the contracts to ensure that you can make changes without requesting the support of the public cloud vendor.

I would rate SAP Business One a nine out of ten.

I work in a small college. It is a small to medium-sized enterprise, with few requirements. We are in the service sector and this product works for us.

We have done some integrations with our operational software. We are doing the billing, warehouse management, and inventory management.

We are doing financials.

We also do a full end-to-end procurement from purchasing.

It's simple to use and very direct.

I like the simplicity and that it's not very complicated.

I would like to see some shortcuts. Sometimes, you find that you have used some ERPs and other systems that make use of external data from applications such as Excel. If you have some information in Excel and you want to easily customize it for entry for SAP then this is an area that is a problem. If you want to do this then it becomes difficult. I know that there are avenues where it can be done, but it becomes difficult. It is much more difficult when you compare it with what I have experienced with some other systems. 

I am not sure if it has an HR and Payroll functionality, but it would be helpful and make it a more complete ERP if they could put the HR and Payroll functionality in it.

I have been worked with this solution for six years.

It's a stable solution. We haven't had any limitations yet.

We have approximately 50 users.

We haven't contacted technical support through SAP.

We have a local support partner here. When we have some small issues, we are able to go through them and they help us.

The initial setup was straightforward. It wasn't very difficult.

We don't require a team for maintenance.

We feel that the licensing fees are a bit on the higher side. If there is a scope for reductions, it would be very welcome.

The price could always be reduced.

I would recommend Business One to someone who is the in the scale of what we do. It's a pretty stable system. That said, there is always room for improvement in any product.

I would rate this solution an eight out of ten.

We use it for all business processes such as finance, CRM, banking, treasury management, inventory, and purchases. We use all the modules in the suite.

I like analytics, dashboard, and KPIs a lot. It is very helpful when I need to check balances and financial statements.

We would like a mobile version of this for sales exhibits, etc. We would also like more personalization features to personalize it for our organization.

I have been using this solution for a year.

It is very good in terms of stability.

At the moment, we are a small organization. We have about ten active users. We are a growing company. In the future, we will get to know whether we can easily scale it or not.

Their support has been good. It has been a long time since we had any problem.

We had a lot of solutions. Basically, it has accounting, so we decided to move to this solution to meet our business needs.

It was a bit complex. This kind of implementation was new to us. Basically, we had to renew the data center, which required a lot of configuration. We also had to change a lot of permissions. The deployment took around two months.

We used a consultant. They listened to all of our problems. There were some problems that they didn't know how to solve, but overall, they were good. We had two people for its deployment. 

We have two people for the maintenance of the data center. We have one internal person and one external person.

We pay annually. It is around 800 a month.

I would recommend doing proper testing because it is not a simple solution. It has many options and features.

I would rate SAP Business One a nine out of ten. It is a good solution.

It is quite simple, and it is suitable for medium and small businesses.

Our company is expanding to different countries, and business is growing. We feel that it is not good enough for the huge volume of the business. On-premises setup is not good enough for the overseas office. We have our onsite premises in Hong Kong, but we have a major sales office in the US. We are looking for a more efficient setup to fulfill our requirements and needs.

It can have portals for vendors, suppliers, and customers. I know that they have this feature in version 10, but it still has space to improve.

I have been using this solution for two years.

It is stable. There are some limitations, but they are there because we are using quite an old version. We are using version 9.2, which is no longer supported by the SAP. When we have to find any issue or any bug, it is not easy to find a way to resolve it. This is not really a product issue.

We get support from a local service provider. They also did the implementation of this solution. We have a good relationship with them for the enhancements on the software in the offices.

Its initial setup is simple. It was not done by me, but I know that it is not so complicated to set up.

We have a consultant firm that helps us with the setup.

Its licensing model is good. There is a one-off payment for the software license, and after that, you only need to pay the annual maintenance fee. Compared to other cloud-based systems, this cost model is quite reasonable for SMEs.

I would recommend this solution depending on the nature and the size of the business. For SMEs with a simple business model, SAP Business One is good enough to meet their needs, but for big enterprises, SAP ECC would be more suitable.

I would rate SAP Business One a seven out of ten.

I primarily implement the solution for manufacturing companies.

The solution has helped with inventory, especially. Having the right inventory figures in the system has really helped companies. It's helpful in making cash orders for sales better due to the fact that the ordering approval process is streamlined. 

The customization features are the solution's most valuable aspect. You can make user-defined fields and user-defined forms and those make life very easy for the business. The fact that you can do some customization without going into any coding is great. 

It offers users a rather simple interface. I like its interface as it is nice and compact. It's user-friendly and easy to navigate.

The initial setup isn't too complicated.

If I compare it to bigger ERPs, I'd like to see some more time management options and maybe some better expense management features.

In terms of business processes, the production could use improvement. There could be more maintenance fields.

In some places, there are still many areas that could be enhanced. 

I've been working with the solution for a long time. It's likely been over five years at this point.

I haven't noticed any problems with stability. Security-wise, I don't see any issues in the backend of the SQL server. It's okay due to the fact that it is closed off. The reports can become heavy on SQL, so it sometimes slows down.

In general, I haven't dealt with bugs or glitches and it doesn't crash or freeze.

If the solution was more customizable, it would be more scalable. We can scale it to some extent. However, it could be a bit better. 

Typically, the partner or consultant provides technical support, and not the company itself. I wouldn't be able to directly comment on their own technical support. I don't have enough insight into it.

The initial setup isn't too complex. It's very straightforward. There is an implementation center for Business One, however, I didn't use any of it during this project. The project management activities in terms of the initial setup sometimes require authorization instead of initialization and it should maybe be better. In general, though, it's pretty logical.

The pricing is pretty good. It's not bad if you compare it to other software on the market - such as Microsoft GP or AX.

Due to the countries I work in, largely on-premises deployments are the norm and are preferred.

I used to work with different companies for Business One because my main job is as an implementer. I work as an ERP manager as well, however, my main work is implementation.

I would rate the solution at a nine out of ten. We've been mostly very happy with the product.

Its usability is the most valuable. It is very intuitive and user-friendly. In terms of functionality, it has all the basic functionalities for ERP, such as CRM, sales, and manufacturing. These are the functionalities that we typically use for all SMEs.

In terms of localization, SAP Business One is the best. It has got localization across all countries, which is an advantage. No other solution has such localization.

There are possibilities to extend its functionality. Things such as Quality Management System (QMS) and Payroll are currently not a part of the product. These things are needed.

I have been using this solution for ten years.

It is stable.

Our clients are medium-sized companies.

SAP's technical support is good.

Its price is reasonable. People are able to spend that much.

I would advise doing no customization. This is the best way. There is no point in doing customizations and making ERP unstable.

I would rate SAP Business One a nine out of ten.

The product is mainly used for digitalizing and automating finance and distribution and production as well as project planning, among other tasks. These processes are not really automated. Nowadays, customers are already using some database application ERP. They are most migrate from there to SAP, however, there are certain customers who are not using any database management system ERP. 

The features around finance and financial accounting are very good.

There are those customers who also do manufacturing, and they find the cost controlling feature of ACP to be very relevant.

The production planning and maintenance models are very helpful.

The pricing of the solution is pretty good.

The product seems to be quite stable.

It would be ideal if the reporting and dashboards were improved upon. There are some analytics that could be more robust and the business intelligence portion is lacking. There are some aspects that are lacking, meaning that clients need to go to third-party services in order to get viable results.

The product does have some scalability limitations, depending on how you need to scale.

We don't really use the solution ourselves. We are basically the implementation partner of SAP. We do not use SAP VIP products.

The stability has been very good overall. Our clients don't have any complaints. It doesn't crash or freeze. It's reliable and doesn't seem to have any bugs or glitches.

We typically deal with small to medium-sized organizations.

While the solution is scalable in terms of business expansion, it doesn't come out of the box. It's very specific to a company and its requirements. Therefore, you can't just add to it as the offering is rather bespoke. However, if a company grows in size and has the same requirements, it should be fine.

While I don't really deal with technical support myself, we have a Business One team that looks after it, and they have been in touch with SAP. The support is mainly for all of the customers and we normally provide the support necessary ourselves. The support is quite limited, however, we can handle most client queries ourselves and don't need too much assistance.

The initial setup is largely straightforward. That's my understanding. I do not do it personally, however, there is a team on-site that does it and they don't seem to have too many problems. 

There are two parts to the setup. One is technical, and the other is functional. To set up the technical components of Business One is very easy. It is usually done in a few hours.  The functional aspect normally isn't that difficult, as compared to SAP S/4HANA, however, it takes at least three days to one week to set up the data. 

The full deployment can take somewhere around three to four months.

We handle the maintenance for our customers.

I don't handle the implementation myself, however, we have an in-house team that manages the process.

The solution is less expensive than other solutions on the market. It's reasonably priced.

There are four main costs. That includes setup, maintenance, and support, for example. Costs vary according to if the setup is handled by the company or by a partner.

I am aware of other solutions, such as Microsoft Dynamics. They are more of a two-tier ERP and have cloud functionality.

We're an SAP partner. We have a business relationship with the company.

We don't use the latest version of the solution. We tend to use the latest minus one. 

While we have implemented it on the cloud, we largely deal with on-premise deployments.

Customers considering the solution should really figure out their requirements ahead of time. If they're planning to implement an ERP for a short period of time and make sure they get an ROI, Business One is a preferred option. It's important to understand the core business and the functionalities required. Understanding the business practices to be covered will help you communicate your needs and assess the correct requirements.

Overall, I would rate this solution at an eight out of ten. It's been a largely positive experience.

We use this product as an ERP solution.

The efficiency of this product has meant that we can improve our processes by approximately 20%, which is really good.

This is the most efficient ERP that is in the market right now.

In the next release, I would like to see the inclusion of cloud features.

I have been working with SAP Business One for approximately five years.

This is a stable product and we are very satisfied with it.

Eight people in the organization are using this product.

The technical support is excellent. 

Our deployment took approximately five months to complete.

We had assistance from an integrator for the deployment.

I would rate this solution a ten out of ten.