SAP Business One Reviews

We are using SAP Business One as an ERP for the company, mainly for the financial but also for logistics. We are an association and we don't have billing so most of the things that we are using it for are in the accounting and financial. We have some products to use on the logistics side.

The SAP Business One is simple and it provides us the control we need. Our company is not a huge company so when we were looking for the system we are looking for something that was not so expensive but could provide all the financial features and control for the company. I think for small and mid-sized companies, it's very nice. Also, we were not looking for something that's on premises. It was very important for us that it be on the cloud.

SAP Business One is cheaper than most of the systems. We are not looking for all the infrastructure, but it should provide features where we can have all the financial, control, and logistics covered.

Every time that we want to integrate with another system that we have, there are not so many APIs that are available. All our systems are on the cloud, so the APIs that are available should be easier to integrate with other systems. Another issue is that the reports are not so good looking. It's not a good looking report. But for us it's not an important thing now. The integration issue is more important because we have some systems that sometimes we need to integrate and we need to adjust some things in the APIs.

Overall, the integration and the reports can be better.

We have been using SAP Business One for two years, since 2020.

It is stable.

I can't tell you about scalability because we are not demanding so much from the system. But the system has a great deal of information, and I'm not concerned about if we need to use the system with a lot of information.

We have around 10 people that are using SAP Business One, mainly for financial tax reasons, but much more on the contract side for controlling the contracts for our supply. I think most of these 10 people are not for maintenance but to input data.

As we have everything on the cloud we are not customizing anything, we are not demanding anything on maintenance or changing stuff. For example, we are making an integration with a travel system so we bought hours to adjust APIs and then implement it.

We don't have plans to expand more because our company was built for one purpose. And probably when we finish the project, we need to close the company so we are not investing so much in the systems.

Technical support is good, but we are not having problems. You know much more about the support when you have serious problems. We never had a serious problem that the system stopped working, or something like that. Everything is working. Support for me is good. But we are not demanding so much from support.

We had some difficulties on the logistics piece. When we implemented it, we did some customizing for what we needed and it took time for the consulting company to do it and we had some difficulties at that time because we were supposed to go live when the pandemic started. So, to not wait a long time, we chose some important stuff for us to go live and it demanded a little bit more time to adjust the customization. This is not so easy when you have something a little different than the standard.

Initial setup is medium. We took around three months to go live with the financial part. Then, they took almost one year to deploy the other logistics parts.

If I'm not wrong, we are paying around $4,000 monthly for everything - licensing and cloud.

We compared it with Microsoft. Three companies that we checked were SAP, Microsoft, and there are other local companies that we have here in Brazil.

The pricing for each was very close. It was not very different from Microsoft to SAP Business One at that time.

For what we require and use it for, on a scale of one to ten, I would give SAP Business One a nine.

Sales CRM and Financials are most valuable.

It is limiting in terms of the in-between communication for manufacturing. We are suffering from a lot of issues in production. We are now considering S/4HANA, and we are also looking for some customized tools to integrate with SAP Business One.

It should have SCM and the payroll process for workers.

I have been using this solution since 2018.

SAP's technical support is average. They are not too good but also not too bad.

We were working with legacy Oracle Customize.

Its initial setup is easy. It is not too complex.

Its price is reasonable. We have about 200 licenses. We have to pay every year for the license.

A big sales organization that is not into manufacturing can use SAP Business One.

I would rate SAP Business One a six out of 10.

We use it for finance, warehouse, and sales.

All parts for inventory control, project budget, accounting, and business information are valuable.

It is very friendly to obtain information. It is also very easy to make the changes that we need. We have a developer with us, and he can make the required changes or rules.

There should be a portal so that our providers can give us their invoices. This is something that it is missing currently. SAP provides such a portal with SAP ERP, but it is not available with SAP Business One.

I have been using this solution for two years. We implemented it in 2019.

It is stable. When you're using a public cloud, it can be a little slow, which depends on your cloud provider. In the beginning, it was very slow. We then switched to Amazon, and since then, we haven't had any problems.

I haven't used their technical support. We have a developer for any help.

Its implementation is really easy. The hardest part is to change the process flow of the company.

We evaluate every solution very closely before purchase. It gives us what we need, and we are using all the features that we need. We haven't had any problems.

It is very important to go for a contract that doesn't include paying your public cloud provider's company for development. It will give you the possibility to make your own changes without having to pay your public cloud vendor. You need to check the contracts to ensure that you can make changes without requesting the support of the public cloud vendor.

I would rate SAP Business One a nine out of ten.

SAP Business One is used for many business tasks, such as purchase requisition, PO creation, vendor management, and virtual management.

The most valuable feature of SAP Business One is all the functionality of the modules together. It is a full-featured solution.

The price could improve for SAP Business One.

I have been using SAP Business One for approximately eight years.

I rate the stability of SAP Business One a nine out of ten.

I rate the scalability of SAP Business One an eight out of ten

We use support from a third-party company. We do not use the vendor's support.

I used SAP S4HANA prior to SAP Business One. SAP Business One uses Microsoft Windows as the operating system while SAP S4HANA uses Linux.

The initial setup of SAP Business One is not complex. The implementation can take approximately two weeks to complete.

I rate the initial setup of SAP Business One an eight out of ten.

We used a third party for the deployment of the solution.

I rate the price of SAP Business One a seven out of ten.

I recommend this solution to others.

I rate SAP Business One a nine out of ten.

SAP Business One is an Enterprise Resource Planning (ERP) software that enables businesses to oversee various domains, including financial management, inventory control, equipment tracking, supply chain management, and sales operations.

The solution can be deployed on-premise and on the cloud. There is no limitation on what cloud provider can be used.

The most valuable feature of SAP Business One is the price and reputation of the vendor. The solution is widely accepted around the world.

The analytics data capabilities could improve which will provide businesses with much more insight into how their companies are performing.

I have been using SAP Business One for approximately 14 years.

SAP Business One is a reliable solution.

I rate the stability of SAP Business One a nine out of ten.

The solution can be used for multinational and small-sized companies.

We have customers with 10 to 300 people using the solution.

The solution can scale well.

I rate the scalability of SAP Business One a nine out of ten.

The support from SAP Business One is helpful.

I rate the support of SAP Business One a nine out of ten.

Positive

I have not used a similar solution to SAP Business One.

The installation process requires time to complete and it is complex. It is an enterprise-grade solution. The solution could take approximately two to three months to implement.

There is an expert needed to implement the solution. We do the implementation of the solution for our customers.

Based on our past collaborations with other clients, we've found that they benefit from increased transparency in their supply chain, order management, payment collections, and financial operations. This is precisely why the solutions are highly favored across diverse use cases.

The price of the solution is reasonable. 

The licensing cost of the solution depends on the geography, but SAP provides discounts. There are implementation cost 

Two consultants are sufficient for the maintenance of this solution.

I would recommend this solution to others.

I rate SAP Business One a nine out of ten.

I primarily implement the solution for manufacturing companies.

The solution has helped with inventory, especially. Having the right inventory figures in the system has really helped companies. It's helpful in making cash orders for sales better due to the fact that the ordering approval process is streamlined. 

The customization features are the solution's most valuable aspect. You can make user-defined fields and user-defined forms and those make life very easy for the business. The fact that you can do some customization without going into any coding is great. 

It offers users a rather simple interface. I like its interface as it is nice and compact. It's user-friendly and easy to navigate.

The initial setup isn't too complicated.

If I compare it to bigger ERPs, I'd like to see some more time management options and maybe some better expense management features.

In terms of business processes, the production could use improvement. There could be more maintenance fields.

In some places, there are still many areas that could be enhanced. 

I've been working with the solution for a long time. It's likely been over five years at this point.

I haven't noticed any problems with stability. Security-wise, I don't see any issues in the backend of the SQL server. It's okay due to the fact that it is closed off. The reports can become heavy on SQL, so it sometimes slows down.

In general, I haven't dealt with bugs or glitches and it doesn't crash or freeze.

If the solution was more customizable, it would be more scalable. We can scale it to some extent. However, it could be a bit better. 

Typically, the partner or consultant provides technical support, and not the company itself. I wouldn't be able to directly comment on their own technical support. I don't have enough insight into it.

The initial setup isn't too complex. It's very straightforward. There is an implementation center for Business One, however, I didn't use any of it during this project. The project management activities in terms of the initial setup sometimes require authorization instead of initialization and it should maybe be better. In general, though, it's pretty logical.

The pricing is pretty good. It's not bad if you compare it to other software on the market - such as Microsoft GP or AX.

Due to the countries I work in, largely on-premises deployments are the norm and are preferred.

I used to work with different companies for Business One because my main job is as an implementer. I work as an ERP manager as well, however, my main work is implementation.

I would rate the solution at a nine out of ten. We've been mostly very happy with the product.

Business One's best feature is that all the modules are integrated. It's also a very simple solution.

Business One would be improved with a customization option.

I've been working with Business One for eight years.

Business One is very stable.

Business One is very scalable and can be used in multiple locations with a global license.

The initial setup was straightforward.

I would rate Business One's pricing five out of five.

I evaluated Microsoft Dynamics and Oracle NetSuite. The Microsoft solution costs more, and they have add-ons instead of customization.

I would recommend Business One because it's cheap and user-friendly, and I would give it an overall rating of eight out of ten.

We use SAP Business One as a resource planning tool. You can manage your business with it.

SAP Business One has many valuable features. It is highly flexible and has a solid background in accounting that is localized in a lot of countries. This makes it very user-friendly for a lot of different situations.

There are a lot of good improvements coming out in every version. They release a new version every quarter, with all new up-and-coming things on each one. However, it might be lacking specifications for the specific verticals. However, SAP Business One is a generic tool. It's very widely used, and I understand why it's not into each vertical. There are solution partners available out there to give it those extra areas of what it needs, but this is depending on what kind of business you run.

I have been using SAP Business One for approximately 18 years.

The solution is stable, I have no worries about using it.

The scalability of SAP Business One is good.

I am the technical support of the solution.

The implementation can be difficult if you do not know what to do. As long as you have a good plan on how to implement it, it's straightforward.

The maintenance of the solution depends on the size of the business that the solution has been implemented. You could have anywhere from one person to a full-blown team doing the maintenance depending on the size of the business.

If you are in the US or Canadian the costs of SAP Business One could vary per license, it can be anywhere between $2,000 tor $5,000.

My advice to others is to know their needs and how they want to implement them. They will benefit by having a good plan on what is required in the solution.

I rate SAP Business One an eight out of ten.