SAP Business One Reviews

I am a partner for SAP Business One and I have implemented more than 30 customers. My primary use is as a reseller. The customer's primary use varies but the product is primarily used in the automation of business functions. The specific use depends on the customer's needs.   

The features that are most valuable will vary depending on the client. Turkey is a multi-currency country. Although we have Turkish Lira as our own currency, most of the trade is going on with Euro or US dollars because of the high inflation rate or because the unit pricing is in Euros or United States dollars. But Business One can handle this multi-currency situation very well. The financial model is good, so the financial piece is a nice feature for our users in Turkey at least.  

The searching of documents is also a very good feature that most of my customers like. With it, they can find documents that they are looking for very easily. Also, there is a Yellow Arrow (i.e., Golden Arrow) linking feature to establish connections between the documents and accounts, the business partners, or events. The clients appreciate this feature for simplifying document management.   

These two features are the ones that first came to my mind as being most mentioned by clients.  

This product could be improved the most in the user interfaces. Most of the new generation users are looking for drag-and-drop functionality, which SAP does not have. Also the SAP WEB Browser access is limited to some functionalities. It would be better if a higher portion of the software is compatible with web browser.   

I have been using SAP Business One for five years now.  

I think that Business One is very stable.  

Scalability is good. It is really easy to add new users or new departments or new branches. I have gone up to 220 users without any problems. So, I think it is good at scalability in increasing the number of users.  

Our customers range is broad from the smallest to the largest of our clients. But even if the number of users in a company is small — like, for example, 20 or 25 users — I also have customers who are some of the largest 500 companies in Turkey. These companies are not creating millions of transactions. But if you look at the revenue, then all of the clients — from the smallest that we service — are larger financially than the typical small and medium-sized enterprises.  

Our technical support representative is located in Hungary and he is the perfect man for providing support. On the other hand, I know that my friends in Italy have suffered from having poor technical support. So, from what I know, I can say that the quality of support is dependent on the support team and employee you are working with.  

I have worked with different solutions. The one I worked with the most was Netsys and that was for about 10 years. Netsys is a local ERP (Enterprise Resource Planning) system.  

The initial setup is simple. It usually takes only a day or so.  

I think the price of Business One is reasonable considering the functionality.  

As a reseller, we evaluate various solutions. In the medium to large companies, we mostly shortlist SAP S/4HANA and SAP Business One. The clients try to decide between S/4HANA and SAP Business One. This causes some confusion sometimes because there is a huge price difference between the two products. Of course, there are big differences in functionality. The question becomes whether the functionality of SAP Business One is enough for the customer's needs or not. I try to help them in making these decisions by providing clues about how the products differ and how they could fill the customer's needs.  

My advice to people considering this tool has to do with how to use it. The result is definitely very important and often people focus on that. But if you score a successful project out of 100%, a good software may be only 40% of that. Another 40% is the team of implementers, and their knowledge and experience. This is very important. The remaining 20% is the customer. You have to know if the customer ready for this kind of project. You have to know if the customer knows what he wants to have after this project is complete. Sometimes the customer does not know what he is looking for. In that case, the project can never get finished. Yes, it is important to have a good software, but it is also important to have a good team doing the project and also have a very good understanding of the project from the customer side. All of these things together are very important.  

On a scale from one to ten where one is the worst and ten is the best, I would rate Business One as an eight-out-of-ten. The additional features I would like to see to make it score higher is increased functionality supported for web browser access and more user-friendly forms and UI templates.  

The Material Requirements Planning (MRP) feature of SAP Business One has been most beneficial for our reporting needs.

The solution's CRM module can be made better. SAP Business One does not have an HRMS.

I have been using SAP Business One for four years.

SAP Business One is a stable solution that provides many updates.

Our clients for SAP Business One are usually small and medium-level businesses.

I rate the solution ten out of ten for scalability.

It's difficult to implement the system and get the client's requirements, but after that, it's good.

It takes around two to three months to implement the main parts of SAP Business One.

If the client's budget is low, they go for SAP Business One. If their budget is high, they go for other products.

SAP Business One is really good and has helped many organizations to fix their inventory management processes. The solution's CRM functionalities are good, but not that good. We can integrate other CRM systems like Salesforce and Odoo with SAP Business One.

Depending on the customer's needs, the solution can be deployed both on-premises and on the cloud. Gathering client requirements is a big challenge for us during the solution's implementation. I would recommend the solution to other SMBs.

Overall, I rate the solution an eight out of ten.

I use SAP Business One on AWS for simple interactive services in many facilities.

SAP Business One on AWS has good documentation and has many services in the cloud.

SAP Business One on AWS could improve by having more customization and more user-friendly automation.

I have been using SAP Business One on AWS for approximately three years.

SAP Business One on AWS is a highly stable solution.

The scalability of SAP Business One on AWS is good.

The technical support from SAP Business One on AWS is very good. The agents are friendly and responsive.

SAP Business One on AWS's initial setup is simple.

The price of SAP Business One on AWS could be lower, it is expensive.

I would recommend this solution to others.

I rate SAP Business One on AWS a ten out of ten.

We have been happy with the command line interface of SAP Business One.

I have been using SAP Business One for approximately five years.

The stability of SAP Business One is good.

The scalability is good, it can handle approximately 2000 users.

We have 25 people in my organization using the solution from different departments, such as the finance department.

We previously used Microsoft Dynamics but we found SAP Business One to be a better choice for our business.

The initial implementation is not straightforward. It took approximately three months to complete. The process could be easier.

We used a consultant to do the implementation.

SAP Business One is a cost-effective solution. The price is good and we pay for a subscription annually.

We do a security audit every six months. Which includes coding and scanning, everything is good.

I would recommend this solution to others.

I rate SAP Business One a seven out of ten.

Business One is an ERP system that covers accounting, supply chain, production, etc. 

I would like SAP to replace Business One's fixed Web client with a native Web solution. Right now, their remote access is based on RVP. We have to access the solution through a Windows-based client. It's not a native Web interface. 

I've been using Business One for two years.

Business One is stable.

Business One is scalable. About 25 people in the company are currently using it. 

I'm very satisfied with SAP's technical support. They took action on our issue quickly. 

I previously used SAGE and a couple of other solutions, but Business One is the best.

Setting up Business One is straightforward. It took us about three months to deploy Business One on AWS.

We pay for a yearly license.

I rate Business One eight out of 10. 

We are a reseller, and it is used in different industries, such as the manufacturing industry, perfume industry, steel fabrication, distribution, etc.

We are selling both on-premises and cloud versions, but it is more on-premises.

Add-ons that can be implemented are most valuable.

It could have RPA automation and RPA elements. There could also be add-ons for a Document Management System and Warehouse Management System.

We have been selling SAP Business One for the last five years.

It is very stable.

It is scalable. You can add any number of users. 

It is ideal for the mid-sized market. In Dubai, there are a lot of SMBs, and it is ideal for them. 

We are providing the support, and we get good support from SAP. I am satisfied with their performance.

It is straightforward. Its implementation takes about two months. 

For its implementation, from the client-side, we need about three people. One finance manager should be there.

I would recommend this solution. I would recommend looking at the case studies and implementations done by a reseller. You should see if they have implemented it in a similar industry. You should also write a list of your specific requirements on paper.

I would rate it a nine out of 10.

My customers use SAP Business One mostly for retail, accounting, and inventory control. They have a detailed roadmap for improvements they will provide.

The solution has all the basic features that are required for us.

There are improvements needed. However, they provide improvements over time.

I have been using SAP Business One for approximately 13 years.

The stability of SAP Business One is good.

SAP Business One is scalable. The customization features can be scaled up based on your needs.

We have been in touch with the support but most of the problems we handle ourselves.

I rate the technical support a five out of five.

The initial setup is straightforward, it is easy to do.

SAP Business One is a cost-effective solution.

SAP Business One is cost-effective, user-friendly, and is suitable for the enterprise segment. I would recommend it as an SME segment product.

I rate SAP Business One a nine out of ten.

We use this solution to have the information in real time. We are working on financial reports now. The solution is on-premises right now, but we will move to the cloud after the implementation.

We moved from SAP CRM to SAP Business One and we are implementing it. We started to implement it twice and put the old stuff in the ERP, like all of the documents, and invoicing, including CRM. Right now CRM is 90% working.

The relationship map is very useful for us. We can move one document to another level and have all of that information in one click.

We can see everything connected with the document or that might be in that document.

Security could be improved. A few days ago, we learned that this model of Java has some gaps in security and these gaps were updated and covered. We have reloaded a new version of the program, which has this gap excluded.

We have a lot of users working in this ERP, so connection is very important. It's important to have very strong security connections by VP or others. We started implementing on-premises and we are moving to the cloud.

The standard solutions and reports are okay, but configuring it is too hard to do. We are in this period that maybe helps us to do this work right now. The procedure will be developed in the right way and we will have the optimal method and technical uses for the operation in this CRM. Opportunities and sales orders are included in this CRM.

We have a list to develop this solution. We have information from the last historical period and adapted this information to the new ERP. We're invoicing right now, only in SAP. We haven't done the final procedure to the financial report, to the logistical report, to the warehouse, and so on. We need more reports for the warehouse, for personnel, and the HR module is missing in SAP Business One. 

It is useful because all companies have the payroll outside from their outsourcing companies. We also have that, but it is better to have all of that in the ERP.

We have been using this solution for 15 months. We are on version 10.2.

The solution is stable, but they are ready to improve our requirements. We are working very closely with consultants from SAP partners.

We have about 25 users. We have plans to increase usage because we have a new employee in sales. It is in our budget and forecast for hires and so on. For now, we have covered all positions for users.

We haven't worked directly with SAP's technical support, but we have support from the company which helped us implement the solution. I am satisfied with their work because they respond very quickly. If we have questions or technical problems, or a new user, they are very timely.

Setup has been okay for us because we have been modulating with other partners and other customers.

Implementation was done by another company. They are gold partners of SAP.

The price is a bit expensive. They were planning implementation to only take nine or ten months, but because it was longer, the cost was also increased.

I would rate this solution 8 out of 10. 

My advice is that we need to have the project manager from the customer, like where I implement this ERP or another one. It's important to make a very real picture of the informational flow, and the organizational structure, and all kinds of documents that we wanted to have in this ERP, in real time and after the closing period. There needs to be some report to follow up with these reports to verify all the information.

SAP Business One is for startup companies, who are growing and they want to come in from previously using QuickBooks or something similar. This is the best choice for them.

SAP Business One has good reports and is simple to customize and use.

The solution could improve by adding HR and payroll, and consolidation should be included by default.

I have been using SAP Business One for approximately seven years.

SAP Business One is stable.

The scalability of SAP Business One is very good. You can scale up to whatever you like.

My advice is if you are a startup company and looking to have a good ERP, then SAP Business One is a good solution.

I rate SAP Business One an eight out of ten.

Sales CRM and Financials are most valuable.

It is limiting in terms of the in-between communication for manufacturing. We are suffering from a lot of issues in production. We are now considering S/4HANA, and we are also looking for some customized tools to integrate with SAP Business One.

It should have SCM and the payroll process for workers.

I have been using this solution since 2018.

SAP's technical support is average. They are not too good but also not too bad.

We were working with legacy Oracle Customize.

Its initial setup is easy. It is not too complex.

Its price is reasonable. We have about 200 licenses. We have to pay every year for the license.

A big sales organization that is not into manufacturing can use SAP Business One.

I would rate SAP Business One a six out of 10.