SAP Business One Reviews

We have it for ERP use. It's mainly for finance use. 

It's very beneficial because everybody is using the same software and the same coding, which makes it very easy to consolidate.

This is an all-in-one ERP solution for small businesses. Everything is linked. Once you have this, you have all the features available in SAP. You have PR, inventory items, journal entry, and project management features.

HR and project management areas could be better. 

I would love to have more reporting capabilities. It should have an embedded BI engine. Currently, I have to maintain an additional system for BI. 

I have been using this solution for 10 years.

It's stable. We didn't have any problems.

It's scalable. You need one database for one legal entity. Those databases are in the cloud. They are out there on the same server, but you need to manage them separately. It's not a unified database. There is a separate database for each legal entity, which is the main difference between this SAP and the big SAP.

We have around 50 users who are using this solution. Its users are finance people, and then we have one internal developer who does the maintenance and upgrades and provides support.

We don't usually need support, and if we need it, usually we have local partners for support. It's something that fits with the system. It's stable and once in a year or two, we do an upgrade if the new features are justified. 

We didn't use any other solution previously.

I wasn't there during the setup, but you need to know the system in order to set it up. If you know, it's not a complicated setup. If your data is ready, the setup can be done in two weeks.

It depends on what your needs are. It's very good for small businesses, and if the main challenge is the setup, then you would need a professional to do that. You need to know the system. It's not Excel that you can just sit down and play. It requires setup, migration, and coding. You need to know what you are doing, but it's not difficult if you know what you are doing.

I would rate it an eight out of ten because of the reporting or BI engine. It should have an embedded BI engine.

Both of our customers are retailers - one in the construction sector and other with automotive parts. We have a great number of items and clients in both enterprises. 

We can use the solution to guarantee the enterprise, the technology platform. We've been working with COBOL and SQL for more than 20 years, and we have to migrate to a platform with international knowledge or experience.

We have experience in ERP development and also the technological projection for the short and long term. That's why we chose to work with SAP Business One.

The parametrization and the integration of all the models is great. All the models are integrated well. 

The UX experience is also very good.

It's very powerful and very complete.

The setup is pretty straightforward. 

It's a scalable product.

It is quite stable. 

The solution offers excellent online documentation.

It seems that SAP is always giving you much more tips and upgrades than you are expecting.

Business One has a lot of data in each model, and it should be quite important to make the UX or interface for end users more simple. We can do it with other software and with some user interface that comes with SAP, however, that is perhaps the one meaningful issue to solve. 

When you want to work with data master items, there is no good manner to classify or to group the items. We have to do it with user information. They really need better classification of items. We have a lot of items, and SAP Business One comes only with one parameter to group the items and 64 properties. However, that is not what the system needs at all.

There's not much that needs fixing. It's been a very good experience through the years.

You get support through the vendor, not SAP directly. If your vendor is good, you get good support. If it is not a good vendor, the support is very bad. 

I've used the solution for ten years. I started using it in 2012.

It's stable and reliable. The performance is good. There are no bugs or glitches. 

The solution scales well. 

I am working with 200 end users now, and it seems that the two people we have for support of the ERP is good. 

We have the contact and support of the partner that sold us the SAP application. Therefore, support comes through a third party.

From the vendor, support is very good. In some areas, we must view and understand the topics through information on the web, not directly through them. 

SAP doesn't give us support directly. The support of SAP is with partner intermediation. However, you must study and learn from the web every time. That's key for understanding and giving good support for the software.

We had to change partners to get a better support system in place and now they are good. The documentation, however, is stellar, and I would rate what's online a ten out of ten. 

Neutral

After you know stuff about the software, it's easy. 

YOu only need two or three people to put up the solution. They are specialists. 

I'm a consultant and a user. We consider ourselves a partner. 

It's a very good product. Whoever wants to buy this product, needs to understand how SAP works through a partner or directly. The enterprise must have a technical counterpart with a lot of experience, real experience since the software doesn't work alone. It's very good software, however, if you depend exclusively on the partner, that doesn't work very well.

I'd rate the solution ten out of ten.

I mainly use Business One to manage operations, including finance and sales.

Business One's best feature is transport management and collections.

There are problems with Business One's collection management and reconciliation. It's also quite difficult to automate with external systems, and its reporting could be clearer. In the next release, Business One should include automation for mobile apps.

I've been using Business One for over seven years.

Business One is stable.

Business One is scalable.

SAP's technical support used to be good but has become very unresponsive.

Neutral

I previously used SAP S/4.

The initial setup was a very simple process and took a couple of hours since we were using a client web version.

Business One's prices are really high, with a one-time cost of around one lakh.

I evaluated Tally, a local Indian product, but it lacked data security.

Business One is good for smaller and medium-sized companies that want to handle simple business processes. For those companies, I would rate Business One nine out of ten, but overall I give it four out of ten.

I primarily use SAP Business One for recording daily documents.

Areas for improvement are the operating mechanisms, authorization of the production process, and sales cycle automation.

I've been using SAP Business One for three years.

SAP Business One is very stable, and I would rate its performance as ten out of ten.

SAP Business One's scalability is perfect.

The initial setup was very straightforward, and implementation took less than six months.

We hired a consultant.

If SAP Business One is managed efficiently, it can definitely give you a good return on your investment. I would rate our ROI as five out of five.

SAP Business One is moderately priced. If any kind of development is required, it will incur an additional cost.

I would recommend SAP Business One to anybody looking for a good ERP and would rate it nine out of ten.

The most valuable features of SAP Business One on AWS are the CRM and the sales module.

SAP Business One on AWS could improve by adding more functionality to the web client.

I have been using SAP Business One on AWS for approximately 10 years.

We have approximately 30 users using SAP Business One on AWS in our organization.

The technical support from SAP Business One on AWS is great.

The initial setup of SAP Business One on AWS is relatively easy. The full implementation took us approximately six months.

The price of SAP Business One on AWS is reasonable for what we use it for.

I rate SAP Business One on AWS a nine out of ten.

SAP Business One has been used in my organization to make life easier for us accountants to implement our financial statements, create our AR invoices, and our general ledgers.

SAP Business One has improved the way we work because we used to have to enter manually, such as filling in invoices. Using SAP Business One has made our accountant's work a lot easier. All the accountants worldwide use the SAP software because they can create financial statements with a click of a button. It's amazing.

The most valuable features of SAP Business One are that it has plenty of features and an easy general ledger entry. Additionally, we have an internal team that supports the solution and they provide is good. The solution is easy for us to support.

SAP Business One could improve by automatically inputting exchange rates in the software. We currently have to enter them manually to find the appropriate exchange rates from a website. If it could be done with one click it would be helpful and more straightforward.

We have one person in our IT department that does the maintenance and support of this solution.

I have been using SAP Business One for approximately eight years.

We have SAP Business One on a hybrid server which is very stable and it doesn't lag. We do not have issues with the login, it is fast.

SAP Business One is scalable.

I use the SAP Business One daily. We have over 20 accountants and our reconciliation department is using the solution.

I have not used another solution previously.

The initial setup of SAP Business One was straightforward. The 

I rate the initial setup of SAP Business One a five out of five.

We used a third-party consultant to do the implementation of SAP Business One.

The return on investment from SAP Business One is great.

I rate the return of investment from SAP Business One a five out of five.

The price of SAP Business One is not expensive for the features and the benefits it provides.

I have not found there to be any additional fees other than the standard license.

I rate the price of SAP Business One a five out of five.

I did not evaluate any other solutions because SAP Business One is the best.

My advice to others is SAP Business One is one of the best accounting software in the market right now. Using it has made my life much easier.

I rate SAP Business One a ten out of ten.

We use SAP Business One as a resource planning tool. You can manage your business with it.

SAP Business One has many valuable features. It is highly flexible and has a solid background in accounting that is localized in a lot of countries. This makes it very user-friendly for a lot of different situations.

There are a lot of good improvements coming out in every version. They release a new version every quarter, with all new up-and-coming things on each one. However, it might be lacking specifications for the specific verticals. However, SAP Business One is a generic tool. It's very widely used, and I understand why it's not into each vertical. There are solution partners available out there to give it those extra areas of what it needs, but this is depending on what kind of business you run.

I have been using SAP Business One for approximately 18 years.

The solution is stable, I have no worries about using it.

The scalability of SAP Business One is good.

I am the technical support of the solution.

The implementation can be difficult if you do not know what to do. As long as you have a good plan on how to implement it, it's straightforward.

The maintenance of the solution depends on the size of the business that the solution has been implemented. You could have anywhere from one person to a full-blown team doing the maintenance depending on the size of the business.

If you are in the US or Canadian the costs of SAP Business One could vary per license, it can be anywhere between $2,000 tor $5,000.

My advice to others is to know their needs and how they want to implement them. They will benefit by having a good plan on what is required in the solution.

I rate SAP Business One an eight out of ten.

We are using SAP Business One as an ERP for the company, mainly for the financial but also for logistics. We are an association and we don't have billing so most of the things that we are using it for are in the accounting and financial. We have some products to use on the logistics side.

The SAP Business One is simple and it provides us the control we need. Our company is not a huge company so when we were looking for the system we are looking for something that was not so expensive but could provide all the financial features and control for the company. I think for small and mid-sized companies, it's very nice. Also, we were not looking for something that's on premises. It was very important for us that it be on the cloud.

SAP Business One is cheaper than most of the systems. We are not looking for all the infrastructure, but it should provide features where we can have all the financial, control, and logistics covered.

Every time that we want to integrate with another system that we have, there are not so many APIs that are available. All our systems are on the cloud, so the APIs that are available should be easier to integrate with other systems. Another issue is that the reports are not so good looking. It's not a good looking report. But for us it's not an important thing now. The integration issue is more important because we have some systems that sometimes we need to integrate and we need to adjust some things in the APIs.

Overall, the integration and the reports can be better.

We have been using SAP Business One for two years, since 2020.

It is stable.

I can't tell you about scalability because we are not demanding so much from the system. But the system has a great deal of information, and I'm not concerned about if we need to use the system with a lot of information.

We have around 10 people that are using SAP Business One, mainly for financial tax reasons, but much more on the contract side for controlling the contracts for our supply. I think most of these 10 people are not for maintenance but to input data.

As we have everything on the cloud we are not customizing anything, we are not demanding anything on maintenance or changing stuff. For example, we are making an integration with a travel system so we bought hours to adjust APIs and then implement it.

We don't have plans to expand more because our company was built for one purpose. And probably when we finish the project, we need to close the company so we are not investing so much in the systems.

Technical support is good, but we are not having problems. You know much more about the support when you have serious problems. We never had a serious problem that the system stopped working, or something like that. Everything is working. Support for me is good. But we are not demanding so much from support.

We had some difficulties on the logistics piece. When we implemented it, we did some customizing for what we needed and it took time for the consulting company to do it and we had some difficulties at that time because we were supposed to go live when the pandemic started. So, to not wait a long time, we chose some important stuff for us to go live and it demanded a little bit more time to adjust the customization. This is not so easy when you have something a little different than the standard.

Initial setup is medium. We took around three months to go live with the financial part. Then, they took almost one year to deploy the other logistics parts.

If I'm not wrong, we are paying around $4,000 monthly for everything - licensing and cloud.

We compared it with Microsoft. Three companies that we checked were SAP, Microsoft, and there are other local companies that we have here in Brazil.

The pricing for each was very close. It was not very different from Microsoft to SAP Business One at that time.

For what we require and use it for, on a scale of one to ten, I would give SAP Business One a nine.