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Deputy General Manager -IT at a mining and metals company with 201-500 employees
Real User
Jan 6, 2021
Good financial management features and support but the integration needs improvement
Pros and Cons
  • "The most valuable feature of this solution is Financial Management."
  • "There is no dependency, the integration between the other applications."

What is our primary use case?

This is a complete production. We are manufacturers, especially in the manufacturing demand.

All of the production, finance, purchases, and different modules are being used in SAP Business One.

What is most valuable?

The most valuable feature of this solution is Financial Management.

What needs improvement?

The billing functionality and the integration of one department to other departments are areas that need improvement.

The price for AMC should be optional for those who do not use it.

There is no dependency, the integration between the other applications. For example, if I implement any third party, the integration will be a little bit complex.

The scalability of the data load and other aspects will also be complex. 

If you login to SAP S4HANA, it takes you a maximum of 20 seconds and with SAP Business One it will take a least one minute.

Bandwidth needs improvement.

I would like to see production integration included in the next release.

For how long have I used the solution?

The organization has been using this solution for ten years and I joined approximately two years ago.

Buyer's Guide
SAP Business One
January 2026
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What do I think about the stability of the solution?

This solution is stable. It's perfect. We have not had any issues.

What do I think about the scalability of the solution?

It's a scalable product.

How are customer service and support?

We have contacted technical support and we are satisfied with them.

How was the initial setup?

The initial setup is moderate. I can't say that it is straightforward but it is not complex, and it is not easy.

It's at a moderate level.

What's my experience with pricing, setup cost, and licensing?

In terms of price, it's fair, but the problem is with AMC. We are not using any AMC support but we are still paying it.

What other advice do I have?

I recommend this solution to others who are interested in using it.

I would rate SAP Business One a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Project Manager at a tech services company with 1,001-5,000 employees
Consultant
Dec 6, 2020
A relatively simple to use solution although lacks the ability to integrate with other tools
Pros and Cons
  • "Less complicated than other similar solutions."
  • "Lacks ability to integrate with other tools."

What is our primary use case?

We are partners with SAP and I am an SAP FICO and s4 Hana consultant. 

What is most valuable?

This solution is less complicated than other similar solutions like ERP. 

What needs improvement?

The solution lacks ability to integrate with other tools. 

For how long have I used the solution?

I've worked with this solution for two and a half years. 

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

The solution is scalable. 

How was the initial setup?

The initial setup is straightforward. 

What's my experience with pricing, setup cost, and licensing?

The cost of licensing this solution is very fair. 

What other advice do I have?

I would rate this solution a seven out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
SAP Business One
January 2026
Learn what your peers think about SAP Business One. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,821 professionals have used our research since 2012.
reviewer1410804 - PeerSpot reviewer
SAP Architecture Manager at a consultancy with 11-50 employees
Real User
Sep 6, 2020
Good support, solid performance, and scales according to our needs
Pros and Cons
    • "There are only a few standard reports available and if you want more then they either have to be downloaded or built."

    What is our primary use case?

    We are a service provider and we use SAP Business One for most of our clients.

    The basic modules that we use are for financials, inventory, account receivables, accounts payable, and human resources.

    What is most valuable?

    The vendor has a very good roadmap for the product.

    What needs improvement?

    We would like to see more options in terms of the product module. It requires more details for production because it is very basic.

    There are only a few standard reports available and if you want more then they either have to be downloaded or built. Having more standard reports available would be an improvement.

    For how long have I used the solution?

    I have been using SAP Business One for between 10 and 15 years.

    What do I think about the stability of the solution?

    Over the past ten years, we have found SAP Business One to be a very solid product.

    What do I think about the scalability of the solution?

    This is a scalable solution and we currently have between 80 and 90 users.

    How are customer service and technical support?

    In cases where we face problems, we directly connect with our partners. There is a service portal and product support is very good.

    Which solution did I use previously and why did I switch?

    We did not use another similar product before this one.

    How was the initial setup?

    The initial setup is straightforward and it takes a couple of days to deploy.

    What about the implementation team?

    Our in-house team is in charge of implementation, deployment, and maintenance. Two staff are required for deployment.

    Which other solutions did I evaluate?

    We are currently working towards implementing the cloud-based, AWS, or Azure model.

    What other advice do I have?

    Overall, this is a good product and I recommend it. At the same time, I would like to see improvements made to the reporting. Having more reports and better reporting options would earn it a perfect rating.

    I would rate this solution a nine out of ten.

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
    PeerSpot user
    reviewer1319490 - PeerSpot reviewer
    IT Manager at a leisure / travel company with 1,001-5,000 employees
    Real User
    Apr 7, 2020
    Easy to use software that helps with finance, invoicing, and accounting
    Pros and Cons
    • "The most valuable aspect is that it is easy to use the software."
    • "Not a ten because it's not software for a structured company or something very big. That is my impression."

    What is our primary use case?

    Our primary use case is for finance, invoicing and accounting.

    What is most valuable?

    The most valuable aspect is that it is easy to use the software.

    For how long have I used the solution?

    I have been using SAP Business One on AWS for four years. 

    What do I think about the stability of the solution?

    There are limits to the analytical dimensions for the accounting. There are only three analytical dimensions. You can choose a maximum of three analytical dimensions. If you want to use a more, you can. You have to upgrade the software with a version like HANA.

    What's my experience with pricing, setup cost, and licensing?

    We are satisfied with the price. 

    What other advice do I have?

    I would rate it an eight out of ten. 

    Not a ten because it's not software for a structured company or something very big. That is my impression.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    IT Consultant
    Consultant
    Sep 26, 2019
    Stable solution but there have been problems with the deployment
    Pros and Cons
    • "I believe the solution is very stable."
    • "I feel that these vendors must be well trained so that they can deploy this solution."

    What is our primary use case?

    Our primary use case of this solution will be sale purchasing and financing.

    What needs improvement?

    Presently the vendor that is deploying it has lots of challenges. They are implementing it now, but we've not really signed it up. The challenge we are currently facing is that we are trying to integrate it with an SSL, or adding the SSL certificate. That is proving to be quite a challenge. That's mapping the private IP address with the public IP address.

    I feel that these vendors must be well trained so that they can deploy this solution. The challenge is that they know the internal configuration, but they don't know how to configure it on a server. I don't think they have good knowledge of server security. 

    What we are basically using it for, is as an accounting package. So the vendors need to have a very good understanding of accounting and balancing accounts. They are not well-grounded.

    For how long have I used the solution?

    A vendor is currently deploying it in our organization, so we have just started using it on premises.

    What do I think about the stability of the solution?

    I believe the solution is very stable.

    What do I think about the scalability of the solution?

    We currently have eight users and the only challenge I currently see is the performance. We only have a license for eight users, but we plan on increasing our usage if we are satisfied with it and if it meets our needs. So I believe the solution is scalable. 

    How are customer service and technical support?

    The vendor wasn't competent enough to deploy the SAP solution so I had to go online to help them resolve their issue. And I am a customer.

    How was the initial setup?

    The initial setup is rather straightforward even though we have been struggling with a few issues. 

    What other advice do I have?

    On a scale from one to ten, I rate this solution a seven. Additional features I would like to see in the next version is an ERP. This is an SAP Business One solution, but the HR part of SAP Business One is very limited. If they can add more features to the HR module inside the SAP Business One, it would be great. 

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Shipping Note at a manufacturing company with 201-500 employees
    Real User
    Aug 26, 2019
    A solution that offers easy deployment and good stability
    Pros and Cons
    • "The production and planning processes of the solution are very good."
    • "The interface needs to be improved. It needs to be more user-friendly."

    What is our primary use case?

    We are a factory for reducing power meters, so we use the solution for all modes of production, finance, etc.

    What is most valuable?

    The production and planning processes of the solution are very good.

    What needs improvement?

    The interface needs to be improved. It needs to be more user-friendly.

    In future releases, the solution should offer more flexible UI and more analytics.

    For how long have I used the solution?

    I've been using the solution for ten years.

    What do I think about the stability of the solution?

    The solution's stability is around 90%.

    What do I think about the scalability of the solution?

    The scalability of the solution is around 90%. We have about 15 users. We may scale in the future, but we haven't made plans to do so.

    How are customer service and technical support?

    We contact technical support one to two times a month. They're good.

    Which solution did I use previously and why did I switch?

    We did not previously use a different solution.

    How was the initial setup?

    The initial setup was straightforward. Deployment took around three months.

    What other advice do I have?

    We are using the private cloud deployment model.

    I would recommend the solution.

    I would rate the solution eight out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    it_user457404 - PeerSpot reviewer
    IT Consultant
    Vendor
    Oct 2, 2017
    Simple to work with and provides finance and basic logistics functions
    Pros and Cons
    • "It's useful for users and it's simple to work with."
    • "Production area and Bill of Materials: effective date and Subcontracting process."

    What is most valuable?

    • Finance and basic logistic functions
    • It's useful for users and it's simple to work with
    • This product does what is needed, not more, but not less

    How has it helped my organization?

    New functions on project management and resource planning.

    What needs improvement?

    Production area and Bill of Materials: effective date and Subcontracting process.

    For how long have I used the solution?

    Eight years.

    What do I think about the stability of the solution?

    In version 9.2 the new add-on control seems to have some problems, so I moved back to the old method.

    What do I think about the scalability of the solution?

    No.

    How are customer service and technical support?

    Customer Service:

    Good

    Technical Support:

    Good.

    Which solution did I use previously and why did I switch?

    Yes, home-grown solutions.

    How was the initial setup?

    It was quite straightforward with just a little misunderstanding.

    Which other solutions did I evaluate?

    Murano from Sage, and Deister Software (Spain - a local solution).

    What other advice do I have?

    Product is very stable. The key factor: if the available functions fulfill the requirements.

    What is included works fine. What is not included can be customized; but it is highly recommended not to abuse customization.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Pradeep Lakhe - PeerSpot reviewer
    Pradeep LakheFree Lance Advisory & Consuting-Global SAP Project ,Program,Delivery Management Solution Consulting at a tech vendor with 10,001+ employees
    Real User

    NA

    NasrRafiq - PeerSpot reviewer
    SAP B1 Support Consultant at a tech services company with 1,001-5,000 employees
    Real User
    Top 5
    Mar 12, 2024
    Helps many organizations to fix their inventory management processes
    Pros and Cons
    • "The Material Requirements Planning (MRP) feature of SAP Business One has been most beneficial for our reporting needs."
    • "The solution's CRM module can be made better."

    What is most valuable?

    The Material Requirements Planning (MRP) feature of SAP Business One has been most beneficial for our reporting needs.

    What needs improvement?

    The solution's CRM module can be made better. SAP Business One does not have an HRMS.

    For how long have I used the solution?

    I have been using SAP Business One for four years.

    What do I think about the stability of the solution?

    SAP Business One is a stable solution that provides many updates.

    What do I think about the scalability of the solution?

    Our clients for SAP Business One are usually small and medium-level businesses.

    I rate the solution ten out of ten for scalability.

    How was the initial setup?

    It's difficult to implement the system and get the client's requirements, but after that, it's good.

    What about the implementation team?

    It takes around two to three months to implement the main parts of SAP Business One.

    What's my experience with pricing, setup cost, and licensing?

    If the client's budget is low, they go for SAP Business One. If their budget is high, they go for other products.

    What other advice do I have?

    SAP Business One is really good and has helped many organizations to fix their inventory management processes. The solution's CRM functionalities are good, but not that good. We can integrate other CRM systems like Salesforce and Odoo with SAP Business One.

    Depending on the customer's needs, the solution can be deployed both on-premises and on the cloud. Gathering client requirements is a big challenge for us during the solution's implementation. I would recommend the solution to other SMBs.

    Overall, I rate the solution an eight out of ten.

    Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
    PeerSpot user
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