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UKG Reviews

Vendor: UKG
4.0 out of 5
Badge Ranked 1

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Helped 866,088 peers since 2012

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UKG mindshare

As of August 2025, the mindshare of UKG in the Cloud HCM category stands at 5.6%, up from 5.6% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Cloud HCM Market Share Distribution
ProductMarket Share (%)
UKG5.6%
SAP SuccessFactors19.9%
Workday17.9%
Other56.6%
Cloud HCM

PeerResearch reports based on UKG reviews

TypeTitleDate
CategoryCloud HCMAug 28, 2025Download
ProductReviews, tips, and advice from real usersAug 28, 2025Download
ComparisonUKG vs WorkdayAug 28, 2025Download
ComparisonUKG vs SAP SuccessFactorsAug 28, 2025Download
ComparisonUKG vs SAP HCMAug 28, 2025Download
Suggested products
TitleRatingMindshareRecommending
SAP SuccessFactors3.919.9%85%97 interviewsAdd to research
Workday4.117.9%92%56 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

Room for Improvement

ROI

Pricing

Popular Use Cases

Service and Support

Deployment

Scalability

Stability

Review data by company size

By reviewers
Company SizeCount
Small Business34
Midsize Enterprise36
Large Enterprise38
By reviewers
By visitors reading reviews
Company SizeCount
Small Business200
Midsize Enterprise100
Large Enterprise341
By visitors reading reviews

Top industries

By visitors reading reviews
Manufacturing Company
10%
Comms Service Provider
9%
Computer Software Company
8%
Financial Services Firm
7%
Healthcare Company
7%
Construction Company
5%
Retailer
4%
Insurance Company
4%
Educational Organization
4%
Real Estate/Law Firm
4%
Government
4%
Energy/Utilities Company
3%
University
3%
Legal Firm
3%
Non Profit
3%
Performing Arts
3%
Outsourcing Company
2%
Recruiting/Hr Firm
2%
Recreational Facilities/Services Company
2%
Transportation Company
2%
Wholesaler/Distributor
1%
Consumer Goods Company
1%
Media Company
1%
Logistics Company
1%
Hospitality Company
1%
Aerospace/Defense Firm
1%
Renewables & Environment Company
1%
Marketing Services Firm
1%

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UKG Reviews Summary
Author infoRatingReview Summary
Works4.5I worked for a healthcare organization and a university where we used UKG for time tracking which enhanced employee management. While the system is effective, greater publicity is needed to raise awareness of its capabilities in the IT market.
Global HR UKG Specialist at a outsourcing company with 10,001+ employees3.5I implemented UKG across 59 countries for timekeeping and payroll, finding its mobile app effective for fraud detection despite some user-friendliness issues compared to SAP. While scalability needs improvement, it enhances fraud detection, especially among white-collar employees.
Senior HR/ Talent Acquisition Leader at FitzDrake Search2.5I utilized UKG for applicant tracking and job description creation, appreciating its data connectivity feature. However, as a recruiting tool, it needs improvements. Despite considering alternatives for more flexibility, transitioning from an established system presents challenges.
Founder & CEO at Principal Group4.0I use UKG for managing time, payroll, and learning. Its unified employee experience is valuable, though integration can be complex. While payroll is top-notch, other features need improvement. Overall, UKG offers good scalability for global expansion.
UKG Systems Administrator at A. O. Smith Corporation4.5We use UKG for time and attendance, which significantly improved our healthcare employee onboarding, enhancing retention by saving two days. The implementation was successful but requires better configuration. Overall, it positively impacted employee satisfaction despite needing some adjustments.
UKG Consultant at HCL Technologies4.0I am configuring UKG for a retail client expanding internationally, having worked on Romania, Slovakia, and Hungary. Valuable features include pay policies, approvals, and scheduling, though advanced scheduling needs improvement. We're transitioning to Workforce Dimensions, as many companies are.
Project manager at a comms service provider with 10,001+ employees4.0We use UKG for payroll, HR, recruiting, onboarding, and workforce management, enhancing employee satisfaction with self-service functions. However, its complex clock-in features and frequent uncommunicated changes need improvement, as they often affect tool stability.
Associate Manager at a educational organization with 201-500 employees4.5We use UKG as a comprehensive HCM solution that efficiently manages HR tasks like recruitment and payroll. It's user-friendly, integrates well with third-party apps, and offers a high ROI. While improvements could enhance its capabilities, overall satisfaction is high.