Infrascale Backup & Disaster Recovery Reviews

Infrascale Backup & Disaster Recovery delivers significant return on investment. Many report profitability from reselling and acknowledge it safeguards both clients and their own interests. For some, it has prevented client loss by ensuring uptime. Expenses have reduced compared to previous solutions, while swift restore capabilities further underscore its efficiency. Others note increased client satisfaction with quicker recovery times. In scenarios involving downtime, financial losses are minimized, underscoring Infrascale's value to high-end clientele.

Infrascale Backup & Disaster Recovery offers pricing that is generally competitive, with a fixed cost of 100 pounds per terabyte for cloud storage. Appliance costs vary based on storage, size, and memory, affecting speed and support for virtual machines. Although some report complexities in the licensing model, it remains flexible and integrates well with billing systems, making it easier for enterprises to work directly with Infrascale. Negotiable terms can address potential pricing concerns.

• "I appreciate their pricing. We went for this solution for its pricing."
• "The pricing is pretty good and competitive with the market. The per-terabyte pricing is very competitive compared to the others."
• "They are incredibly fair and willing to work with their partners to make their pricing work for both partners and the end users."

Organizations primarily use Infrascale Backup & Disaster Recovery for cloud-based data protection and disaster recovery. Managed services providers deploy it for clients, backing up laptops, servers, and virtual machines. The platform supports on-premises and cloud environments, enabling quick recovery and business continuity in emergencies. Businesses utilize it to safeguard remote user data and ensure hardware redundancy. It facilitates seamless operations by replicating data to Infrascale Cloud, allowing uninterrupted access during server failures or disasters.

Infrascale Backup & Disaster Recovery's customer service and support are highly regarded for responsiveness and expertise. Customers note significant improvements over time, with knowledgeable staff resolving issues effectively. Proactive monitoring and notification about system changes are appreciated. Personal account management strengthens communication. There are minor language barriers, but personalized support helps build trust. Commitment to quick resolution, especially in emergencies, is valued. Ratings of 9-10 out of 10 are common, reflecting user satisfaction.

Users found Infrascale Backup & Disaster Recovery's initial setup simple and efficient. The process was direct, often completed within hours. Assistance from Infrascale's team was readily available, easing onboarding. Many appreciated the Dashboard for centralized management. Initial challenges with earlier versions were resolved over time, making deployment more user-friendly. Some encountered minor scheduling issues, but hands-on support mitigated these problems. The overall experience was positive, with quick setup times noted.

Infrascale Backup & Disaster Recovery demonstrates robust scalability. It effectively supports diverse business sizes, from small businesses to multinational companies, with flexible scaling options. Users note easy scaling by upgrading equipment, though some encounter capacity management challenges. Challenges may arise when growth exceeds forecasts, necessitating new appliances or increased storage. Nevertheless, the system efficiently accommodates various environments when configured appropriately, allowing substantial data management across different sectors with assistance available for technical issues.

Infrascale Backup & Disaster Recovery demonstrates strong stability, with users frequently emphasizing its reliability and infrequent issues. Some concerns with server folder backup exist, but these are not widespread. Improvements over time have further enhanced stability. Users appreciate the appliance and cloud backup's minimal maintenance needs and quick support response. Multiple users note no downtime, host reliability, or significant hiccups in operation, rating stability highly.