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PeerSpot user
Software Engineer at a tech vendor with 51-200 employees
Real User
We have a backup which is replicated to a remote site with instant recovery

What is most valuable?

It is easy to use and is an all-around solution for the backup of the Windows/Linux/Hyper-V/VMware environments.

It has a very simple installation and a straightforward setup.

Replication, deduplication and the cloud integration are the most valuable features.

How has it helped my organization?

We now have a backup which is replicated to a remote site with instant recovery.

What needs improvement?

Arcserve needs to add the Linux appliance for the setup, which should be available as the software appliance with an automated install on Bare Metal, as it is available for the OVA on VMware or Microsoft Hyper-V that supports KVM.

What I would like to see available in Arcserve is:

Virtual appliance for VMware, Hyper-V and KVM.

A software appliance that is ISO so you start installation on an approved server (from HPE, DELL, Cisco whatever as long as it is Tier 1 vendor available in every country today) and you create appliances without much thinking regarding how to lay down configuration.

The reason for this is that the support network for Arcserve appliances is not available in most of the countries outside USA or EU to replace broken units in less than 15 days.

So you stay without backup for a minimum of 15 days. With the software appliance, you avoid virtualization overhead and you create appliance according to best practice from Arcserve. This is something we do with Sophos UTM often.

Finally, I would like to see better integration with HCI (Nutanix, Scale Computing, and SimpliVity).

For how long have I used the solution?

I have used this solution for three years.

Buyer's Guide
Arcserve UDP
June 2025
Learn what your peers think about Arcserve UDP. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,592 professionals have used our research since 2012.

What do I think about the stability of the solution?

There was no stability issue.

What do I think about the scalability of the solution?

There were no scalability issues either.

How are customer service and support?

Technical support is great.

Which solution did I use previously and why did I switch?

Previously, we were using HPE Data Protector, however, it was a too complicated and outdated interface, so we moved over to this solution.

How was the initial setup?

It has a very simple and straightforward setup.

What's my experience with pricing, setup cost, and licensing?

You should take a look at Arcserve UDP and compare it to some other solutions.

Which other solutions did I evaluate?

We looked at Veeam, Unitrends, NAKIVO and Simpana Commvault.

What other advice do I have?

It is a very good product for most of the organizations.

Disclosure: My company has a business relationship with this vendor other than being a customer. After we implemented this solution in our company, we became a reseller.
PeerSpot user
PeerSpot user
CTO at a tech services company with 11-50 employees
Real User
It allowed me to build a low-cost DR site that replicates from the backup, but it currently lacks SIFS (NetApp or EMC) support from the UDP console.

What is most valuable?

  • Support for physical systems
  • Agentless backup for VMware & Hyper-V
  • Global deduplication
  • Remote replication
  • Virtual standbuy

How has it helped my organization?

With UDP, I built a low-cost DR site that replicates from the backup.

What needs improvement?

For the next release, I'd like to see

  • SIFS (NetApp or EMC) support from the UDP console.
  • In the current version we need to integrate with Arcserv backup 16.5 NDMP module
  • Tighter integration with tape.
  • Better Integration with RHA.
  • Multi-Tenancy
  • Virtual Stand by Seamless Integration form hyper v VHDX source to VMware VMDK  

For how long have I used the solution?

I've been using the Arcserve Unified Data Protection (UDP).

What was my experience with deployment of the solution?

No issues encountered.

What do I think about the stability of the solution?

No issues encountered.

What do I think about the scalability of the solution?

No issues encountered.

Which solution did I use previously and why did I switch?

I used Backup Exec before. I switched because UDP is agentless, which works well for my VMware backup to disk, as well as being easy to sync with the remote site

How was the initial setup?

The setup is straightforward, and in less than three hours, I got the first backup running.

What about the implementation team?

I did it in-house.

What was our ROI?

It took us 12 months to get.

What's my experience with pricing, setup cost, and licensing?

You should go for the three year license.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user461955 - PeerSpot reviewer
it_user461955Territory Account Manager at a tech vendor with 501-1,000 employees
Real User

In the latest release 6.5, you can actually backup CIF path directly from the UDP console!

Buyer's Guide
Arcserve UDP
June 2025
Learn what your peers think about Arcserve UDP. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,592 professionals have used our research since 2012.
PeerSpot user
Partner with 51-200 employees
Vendor
An excellent DR\BC platform for a hospitality management

An excellent DR\BC platform for a hospitality management company who does not want lose revenue because of system outage or natural disaster.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Arcserve UDP Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2025
Buyer's Guide
Download our free Arcserve UDP Report and get advice and tips from experienced pros sharing their opinions.